Money Services, Inc., d/b/a Texoma Finance CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/10/2020 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • OK
  • 731XX
Web
I have been experiencing a substantial amount of medical issues which caused me to be off work for extended periods of time without pay. I have informed the agency of my medical issues and my inability to pay and exhausted all resources to maintain a good standing with the companies. I have sold my car, borrowed from family and friends and opened additional loan account to pay them even though in the state of Oklahoma the law clearly states you are only allowed 2 but they granted additional loans and where aware of the other loans and payments. When I went to the doctor I was advised that my symptoms are related to my diagnosis of being XXXX XXXX and so since my healthcare plan administrator is human resource I did not want my health information to get out so I stopped using the insurance and the medication cost is {$2000.00} for 30 days supply which honestly I just don't have and even after checking if ran through insurance would be {$520.00} I just have been overwhelmed and sick. I have repeated explained the situation with the companies not going into deep detail and I am receiving at least 10 calls per day on every phone listed, the calls are then followed up with threatening text messages, all references listed are called and provided confidential information about me which my family friends are not aware what is going on in detail because I stay isolated due to immune system is depleted and I am unable to be around people. I am receiving voicemails about wage garnishment, my avoiding their calls and being a terrible person, my losing my job if the wage garnishment is filed. Just a number of illegal tactics to put stress or force me the pay funds I just don't have and honestly at this time I have big things to deal with. I have received a number of calls from various coworkers and friends at work not listed stating that they called the main line and asked for me and went into detail why they were calling which is outrages.
08/29/2020 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • OK
  • XXXXX
Web
On XX/XX/2020, I sent the loan companies home office a message requesting to be placed on a {$10.00} a month payment plan due to extended closures of businesses from covid19/coronavirus outbreaks after I contacted the loan company by phone to setup the minimum payment of {$10.00} that I could/can afford to pay without any penalties during a time of the Worldwide epidemic virus outbreak. On XX/XX/2020, XX/XX/2020, and XX/XX/2020, my payments to the loan company of {$10.00} as scheduled were either paid in office, left in the night drop, or sent by USPS on time and the company still chose to contact me to collect for more and/or send a notice of payment due after excepting my minimum payment arrangement up until my account is paid in full. On XX/XX/2020, the loan company sent me a notice of delinquent account options that I picked up at my mailing address on on XX/XX/2020 to contact them and that court costs and attorney fees in the filing of lawsuit and garnishments usually exceeds {$300.00}.
11/06/2017 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • OK
  • 734XX
Web
I paid my account in full before the court date hearing on XXXX XXXX th 2017 they charged me XXXX for the processing and other fees intop of my payoff when I told the company that I paid it off before court they said that I still had to pay it the company cursed at me and called me a snobby snot after asking for the supervisors number he would not let me speak and accused me of cursing when I did not I am very upset how they have treated me I need something done and help in what I need to do this loan company is XXXX XXXX
10/14/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • OK
  • 73159
Web
In accordance with the Fair Credits Reporting Act the creditor has violated my rights under 15 USC 1681 section 602 States I have the right to privacy. 15 USC 1681 Section 604a section 2 it also states a consumer reporting agency can not furnish an account without my written instructions under 15 USC 1666b a creditor may not treat a payment on a credit card account under an open and consumer credit plan as late for any purpose.
05/18/2023 No
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OK
  • 73139
Web
05/18/2023 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OK
  • 73139
Web