Modoc Tribe Financial Services Authority CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/05/2023 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • CA
  • 90069
 Web
I had revoked my ACH authorization with this lender as I have enrolled the account in a debt management program. They had already ceased making ACH withdrawals from my checking account for two billing periods, however they made a new ACH withdrawal today without my authorization. I called and spoke with a representative who offered to revoke the ACH authorization, however I explained to her that had already been done and the company reinstated it without my authorization. She was unable to get a supervisor on the phone to help escalate but told me I should expect to receive a call back later today. I'm not optimistic about receiving this call but I'm more concerned with this company 's tactic of reinstating ACH payments without my authorization, and am not convinced they won't do so again in the future so I'd like to know what options of recourse I might have in this situation.
09/27/2023 Yes
  • Debt collection
  • Federal student loan debt
  • Communication tactics
  • Called before 8am or after 9pm
  • NC
  • XXXXX
 Web
I talked to them a month or so ago and I wasn't told my loan was overdue by an email or text. Or any kind of communication. Until they called and said they sent it to collections. Without telling me before hand. And when I wanted to pay it online, they told me that since it's in collections, I have to pay it over the phone. I am not doing that. I want to pay online. And they refused. Also, they demanded I pay the whole thing at once. And threatened to call my job and garnish my wages. So I hung up on them. So everytime I see the phone number, I don't answer it.And they have called everyday since then.I have tried to reason with them and all they care about is the money. So I am not going to try at this point. I will pay what I can. And the harassment is so bad, I have hired a lawyer.
05/17/2022 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • NC
  • 27260
 Web
One of your representatives contacted me by phone call on XX/XX/XXXX at XXXX XXXX XXXX ; again on XX/XX/XXXX at XXXXXXXX XXXX XXXX ; again on XX/XX/XXXX at XXXX XXXX XXXX ; again on XX/XX/XXXX at XXXXXXXX XXXX XXXX ; and again on XX/XX/XXXX at XXXXXXXX XXXX XXXX ; and identified the debt collector as XXXX on each occasion. The phone numbers used to contact me were XXXX ( XXXX ) XXXX and XXXX ( XXXX ) XXXX. These repeated phone calls are meant to intimidate and harass me. I requested that 500 Fast Cash stop contacting me on XX/XX/XXXX. The reason why is because I would like to research tribal loan enforceability in my state as I plan how to payoff legitimate debts and become debt free.
09/09/2023 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • LA
  • 70114
 Web
On XX/XX/2023 XXXX XXXX contacted me at my place of employment demanding that I pay an alleged debt. I did not give XXXX XXXX my work number. I called them back later on that day of XX/XX/2023 and told them that my employer forbids these kind of calls and to please cease and desist all calls and communication with me immediately. I am still receiving calls and emails from this company. This company is still calling my place of employment harassing me.
11/04/2023 Yes
  • Payday loan, title loan, personal loan, or advance loan
  • Payday loan
  • Problem with the payoff process at the end of the loan
  • MD
  • 21702
 Web
The company charging $ XXXX for a {$1500.00} loan taken out XX/XX/XXXX. The payoff is XX/XX/XXXX for {$800.00} which I will struggle to pay. All of the payments are going to interest instead to the principal. I have extended the loan but want to pay it off.
02/02/2023 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 79928
 Web Servicemember
XXXX phone calls on each call I told them to contact me by writing only. XXXX calls from a person named XXXX. They repeated call and each time I tell them to stop calling.
10/01/2023 Yes
  • Payday loan, title loan, personal loan, or advance loan
  • Payday loan
  • Struggling to pay your loan
  • NC
  • 28054
 Web
05/22/2023 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TX
  • 77079
 Web
12/21/2022 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • NE
  • 68114
 Web
07/16/2021 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • FL
  • 34984
 Web