Midwest Credit & Collection, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/28/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 61801
Web
Four years ago, I had dental work done by XXXX XXXX, XXXX in XXXX Illinois and fully paid the bill. The following year, I received an unsubstantiated bill for over {$630.00} from him that did not include specifics regarding dental services for this billing. I immediately explained the facts surrounding this erroneous invoice to his office manager who concurred and assured me that the bill was invalid and I would be receiving a corrected invoice that listed a zero balance. A month later, instead of receiving the revised invoice with zero balance, I was shocked to get a bill for the same amount as the earlier one. In response, I called XXXX XXXX office again and was told by the same office manager that the corrected invoice would be arriving soon. Two weeks later, I received another copy of the same erroneous bill. I immediately went to XXXX office to address the situation in person and was concerned to find that his office was shut down. I tried unsuccessfully to locate a new phone number and address for him. Coincidentally, my search revealed that his professional reputation in Illinois was dismally poor as documented by many dissatisfied former patients who experienced similar unethical behaviors and financial harassment, as Ive been the victim of. ( Reviews available ). A month later, I received the same bill from XXXX at an Oregon address. There was no phone number on the invoice. I wrote to again explain the facts regarding the invalidity of the invoice. When no response was received after three weeks, I wrote that unless I received the invoice with the zero balance in two weeks, I would have no choice but to combat his unwillingness to resolve the issue ( despite the fact that his own office manager concurred that the bill was illegitimate not once, but two times ). After no response, I sent documentation to the XXXX XXXX XXXX XXXX and XXXX XXXX XXXX recommended by our local XXXX XXXX XXXX. On XX/XX/2018, I received a letter from XXXX XXXX XXXX XXXX in XXXX, Illinois who claimed to be in possession of XXXX billing. They offered to investigate this debt if I filed a dispute in writing within 30 days of their initial contact. I filed this dispute via certified mail based on false balance status and fraudulent billing and received a return receipt on XX/XX/2018. No further information has been received from them to date. In summary, after receiving an invalid bill from XXXX XXXX, XXXX, XXXX XXXX XXXX provided me with specific facts about the inaccuracy of this bill including documentation of exact dates, names, pricing, and services ( Available upon request. ). I relayed this inaccuracy to his office manager who said I would receive a corrected bill with zero balance. XXXX then unexpectedly moved to Oregon with and continued to send me the erroneous invalid bill. I then filed grievances for malpractice and fraudulent billing with the following professional agencies : 1. The XXXX XXXX XXXX XXXX XXXX XXXX XXXX of XXXX XXXX ; 2. XXXX XXXX Grievance Department ; and 3. XXXX XXXX XXXX XXXX. On XX/XX/2018, I received a letter from XXXX XXXX XXXX XXXX demanding payment and disputed it in writing based on false balance status and fraudulent billing within 30 days. I received a written receipt on XX/XX/2018 and have received no further contact by them. I look forward to receiving help as to how to deal with XXXX fraudulent charges as soon as possible. I need assurance that I do not owe him any money because he has been sending me unsubstantiated bills and that the XXXX XXXX XXXX XXXX XXXX will not be reporting this bill to the credit agencies. The billing is invalid and his behavior has been unethical and harmful. Thank you very much.
02/16/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 61801
Web Servicemember
I've tried to rectify the issue with the third party creditor but they refuse to follow the law. in the past what papers were mailed to me THAT DID NOT BARE my signature of any kind that gave my express permission nor right to collect any debt from me. From : XXXX XXXX To : Midwest Collections XXXX Subject : NOTICE OF DISPUTE AND DEMAND FOR VERIFIED DOCUMENTATION FAIR DEBT COLLECTIONS PRACTICES ACT ( FDCPA ) FAIR CREDIT REPORTING ACT ( FCRA ) ACCOUNT NUMBER : XXXX ALLEGED DEBT : XXXX To whom it may concern, This is XXXX XXXX writing in regards to the unpaid debt on the derogatory account listed above, which I intend to dispute and attempt to correct your records. By sending this letter I both dispute the validity of this alleged debt as well as the validity of claims against me. Please be aware and understand that any and all information that I receive from you will be used and collected as evidence should any further actions be necessary. Also be aware that non-compliance with my request could put your company in serious legal trouble. According to the FDCPA, I have the right to request validation of alleged debt or competent evidence that bares my signature that shows I have a contractual obligation to pay your company. I hereby DEMAND that your company provide me under penalty of perjury with the following verified documentation : 1. Both front and back of original alleged contract/ agreement/ promissory note in its entirety, including any application. If requested files cant be provided then your claim violates 15 U.S. code 1692 and U.S. code 1592 and I demand that the claim of alleged debt owed be removed from all credit bureaus in 30 days of the XXXX.
10/04/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62526
Web
I am writing this complaint in regards to the {$1900.00} balance from XXXX XXXX that is trying to be collected by XXXX XXXX XXXX XXXX XXXX.At the time this lease was broken I was involved in a domestic abuse situation with my now ex-husband which resulted in me having to get myself and my Then XXXX XXXX XXXX XXXX out of the apartment and out of the situation.I have contacted the company on multiple occasions getting the run around.First they told me they would contact XXXX XXXX and inquire about a settlement but they never called me back.I contacted them yet again and they told me that XXXX XXXX stated that they would not settle the balance, so I contacted XXXX XXXX myself and they have a new owner and stated that it was not that they would not settle they just did not have the information any longer being that there was a new owner and the amount had already been sent to collection so there was nothing that they could do.Only in my own research of the Illinois State law and getting the constant run around did I find that there is specifically protection for victims of domestic violence under tenants rights in what is known as the safe homes act in the state of IL.This collection balance should have never been sent to the collection agency in the first place under this IL law.This is causing great distress on my now XXXX XXXX XXXX XXXX and I as it is hindering us from being able to establish residency in a new state as well as greatly negativly affecting my credit score!
04/07/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 625XX
Web
IN REGARDS TO COMPLAINT NUMBER XXXX Midwest credit collection has refused to address all issues regarding my previous complaints. My next step will be to file a complaint with the attorney general, the XXXX, and more. Please address line by line every claim that I have addressed to you regarding your deceptive collection practices on the alleged owed debt. ( Midwest credit collection has broken several laws inluding identity theft. Pursuant to 15 usc 1681A ( 3 ) ( a ) medical bills can not be shared. Pursuant to 18 usc 8 all debt obligation are of the United States. Pursuant to 15 usc 1692c ( a ) midwest collection never had my prior consent to contact me pursuant to 15 usc 1692d ( 5 ) I have been harassed and my phone has rung from the debt collector 's office. ) also I did not receive anything in the mail from your office showing any type of validation of debt. I request that you upload your correspondence and documents here to the consumer financial protection bureau for a proper paper trail.
04/11/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 625XX
Web
I was a victim of ID Theft. I sent a Dispute Letter to Midwest Credit Collections on XX/XX/XXXXand another onXX/XX/XXXX of which they sent ME billing statements of the alleged debt but not a contract with my signature specifying that it was me who signed a agreement for the alleged debt. I enclosed a copy of the ID Theft Affidavit as well as the Dispute Letters sent to Midwest Credit Collections of which all of the fraudulent accounts listed on the Affidavit have been removed from my Credit Reports EXCEPT Midwest Credit Collections and one other of which I am also filing a complaint, all well as filing a law suit. Is Midwest Credit Collections above the Law??? The FDCPA and FCRA!!!! Please also include Account # XXXX 1/.XX/XX/XXXX Account # XXXX XX/XX/XXXX Account # XXXX XX/XX/XXXX
10/21/2023 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IL
  • 62521
Web
I was served a small claims complaint from Midwest Credit collection Services in XXXXXXXX XXXX for XXXXXXXX XXXX to XXXX XXXX XXXX. However, all of the debts individually are for different providers within the XXXX XXXX XXXX XXXX. Each of the bills are all under {$500.00}. I was under the impression that you could not be sued for the medical debt under {$500.00} due to the 2023 medical bill act that was passed. What this collection agency has done is combined multiple debts into one lawsuit and filed a complaint against me. Some of the bills are a small {$33.00}. There are no medical bills attached to this complaint, so I have no information to confirm debts owed -is this legal?
11/28/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IL
  • 62526
Web
This company Midwest credit & Collection has engaged in abusive, deceptive, and unfair practices that are prohibited by the FDCPA. They've reported accounts without my agreement or signing of any related agreement. A legal contract necessitates the consent of both parties, which I did not provide. Additionally, they did not follow the proper five-step validation procedure, constituting unfair practices. According to the FDCPA, I am entitled to {$1000.00} per violation, and their actions clearly infringed upon my rights!
05/20/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
I looked on my credit report and noticed that there is alleged debt that hasnt been validated placed on my credit report.. I do not owe any debt and this alleged debt is being advertised on my credit report to force me to pay this alleged debt. This debt collector is civilly and criminally in violation of the FDCPA laws. I have attached documents in hope to get this issue resolved or i will be seeking litigation.
04/16/2021 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IL
  • 625XX
Web
XX/XX/XXXX debt was reported to collection agency, Midwest Credit Collection. XX/XX/XXXX the agency reported a {$1.00} increase which caused my score to go down. XX/XX/XXXX they reported a {$1.00} decrease and today XX/XX/XXXX reported another increase of {$1.00} which made my score drop another XXXX points.
08/21/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60637
Web
I can not identify this item and is requesting a legal document or contract that binds me to this item, Not that it '' s accurate but something legal which by law i have the right to request. Thank you,
08/20/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • XXXXX
Web
My name is XXXX XXXX & I am no longer responsible for the debt here shown. Company : Midwest Credit & Coll Opened : XX/XX/2021 Amount : {$730.00} Sold/ placed for collections to XXXX XXXX XXXX XXXX
06/23/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 62526
Web
06/06/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 62521
Web
05/26/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60419
Web
02/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 62526
Web
01/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 62526
Web
11/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 625XX
Web
09/27/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • IL
  • 62522
Web
09/16/2022 Yes
  • Debt collection
  • Auto debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IL
  • 62521
Phone
04/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 62526
Web
04/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 62526
Web
03/28/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 62522
Web
03/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • IL
  • 62523
Web
01/18/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76105
Web
12/28/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 62522
Web
12/28/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 62526
Web
12/28/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
08/25/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 62526
Web
08/07/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IL
  • 62526
Web
01/22/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
Phone
06/07/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
05/20/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
04/17/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62526
Web
04/17/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62526
Web
04/17/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62526
Web
04/15/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
04/15/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
04/15/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
04/15/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/22/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62526
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/06/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/05/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/05/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/05/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/05/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/05/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
03/01/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
03/01/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
02/20/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
02/20/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
02/20/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62521
Web
02/15/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 62522
Web
02/13/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 62522
Web
02/13/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 62522
Web
02/13/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 62522
Web
12/26/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IL
  • 60445
Web
06/18/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IL
  • 61937
Web