| 08/23/2017 |
Yes |
- Vehicle loan or lease
- Loan
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- Struggling to pay your loan
- Lender trying to repossess or disable the vehicle
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Web |
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I had received a call from the credit company that I have my car loan from, which is through the car dealer directly. I had been 14 days late on my payment, which I had completely been aware of. I had missed the call due to being at work where it is nearly impossible to answer my personal phone. A voicemail had been left that the car had been XXXX due to the late payment and that the were sending a " repo '' man. Now mind you, I had not heard that voicemail until later in the day. With that said, I was in the middle of conducting an interview at work and receive an urgent call from office staff. They informed me that a " XXXX '' was here for me and I informed the staff that I was in the middle of an interview. I finished the interview and the front staff informed me that a " repo '' man, XXXX, was here and booted my car. How is this acceptable to send a repossession company to enter the place of employment to render a vehicle, and relinquish my personal information with employees in the office who are NOT aware of my financial situation. This not only reflects poorly on that dealership but more importantly defames my character in front of others. This is not only embarrassing but has caused me emotional and physical distress due to my private information being discussed with unauthorized persons. This is a clear violation of the Federal Trade Commission.
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| 12/02/2019 |
Yes |
- Debt collection
- Auto debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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Merchants Automotive Group and Right Direction Financial are refusing to remove an account over seven years old based on fraudulent charges from my credit report. The account in question is not a repossession. The vehicle was returned to the automotive group in 2014 after the automotive group began attempting to collect increased payments claiming that I had fallen behind on my payments. I had fallen behind in the past and had payments deferred to the end of my term as well as made separate payments to bring the account to current. Once the account was brought current, the automotive group continued to attempt to collect increased payments that were more than the agreed terms stating that, even though the account had been made current, I was still behind on my payments. After disputing this issue with the automotive group they refused to admit fault at which point I returned the vehicle. The company then stated that they refused to come collect the vehicle and that I would have to drive the vehicle from my current living address in New York, to their place of business in New Hampshire which I refused to do. The company then continued to attempt to collect payments on the vehicle for months afterwards before charging off the account. This account is based on fraudulent charges and neither company will remove this account from my credit report.
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| 08/25/2021 |
Yes |
- Vehicle loan or lease
- Loan
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- Managing the loan or lease
- Problem with fees charged
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Web |
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I am being charged a " Door Knock '' Fee in XX/XX/XXXX/XX/XX/2021 for an Private investigator being hired to hand deliver me a demand for payment from Right Direction. I never received said notice, as the Private investigator was sent to the wrong address and location to provide me with these papers. Right Direction has my updated address on file in XXXX, NH, but yet still went to a location in XXXX that has never been associated with my account nor has been a place I have ever been to in the last 5 years of having this car.
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| 05/02/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Credit monitoring or identity theft protection services
- Problem canceling credit monitoring or identify theft protection service
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Web |
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XXXX XXXX XXXX and XXXX XXXX XXXX have both sent me to collection agencies after I explained to them both I do not have the cards and are not using them. They need to do an investigation and look into my accounts that they have been taken without my knowledge.
XXXX XXXX XXXX has reported to my credit, I willingly gave back my car after only 7 months of ownership and it stopped working and the warranty was not lived up to on there side. I could not afford to pay XXXX to fix a car thaty warranty covered.
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