Medical Recovery Services, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/11/2023 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • ID
  • 83402
Web
So this whole situation has been going on since the spring of XXXX. Medical Recovery Services ( MRS ) seems to be able to overcome federal and state laws at every level of dealing with them. My wife was never served in the lawsuit and only appeared in the document I have provided. This whole thing is completely XXXX and seems so unbelievable. Submission of documents to come at agency request. There would be too much redaction to make most useful. They have filed a criminal " Contempt '' on me by purging the statement of facts and saying I never showed up to first attempt to collect via lawsuit, to which I did and spoke with the lawyer XXXX XXXX in XXXX of XXXX at XXXX County Courthouse. I told him that they were talking to the wrong person and I didn't owe the debt. I still have yet to see any " proof '' of the debt they have sued me for. I never signed anything stating I had acknowledged the debt. He didn't even remember meeting with me at XXXX County Courthouse XXXX XXXX XXXX In our last hearing he stated I agreed to a payment plan of {$20.00}, even though I told him that I couldn't even afford {$5.00} at that first interaction. He said to come to him when I could afford to make a payment plan He also told me that it was okay and that he might need to file a lawsuit to collect the debt and I didn't need to do anything, not even respond to the lawsuit. That it would get worked out later. Also in the 1st garnishment hearing that he didn't remember meeting me. There are 3 other known " same names '' according to Idaho State Repository, one which shares my birthday. I think they got the wrong one of us, nor cared as one has a criminal record with multiple domestic violence charges that could have led to them seeking medical care. I myself, was also XXXX for a little over a year from XXXX, which would have made it very hard to get in contact with using a basic credit background information. After being XXXXXXXX I was homeless, living from couch to couch for some time. Which also makes it difficult to inform someone of a debt. I had filed a response to their lawsuit and asked for a number of items, including anything pertaining to myself and the supposed debt and any information with " my name '' on it. This was never provided. On the date of the court hearing I was working labor jobs and was at the mercy of my boss as to the location. That morning I had found out we were working in XXXX XXXX, Idaho. There is no cell reception and I had planned on taking my lunchbreak to attend the hearing remotely, as it was done on XXXX. That morning I texted or called my wife and told her to call the courthouse, which she did repeatedly and left a voicemail trying to see about rescheduling as I would be out of service and my boss didn't want to pay mileage and had to ride with him. Finally, some time in the afternoon she had recieved a call from the County Clerk and was told it was too late and the judge had ruled a Summary Judgement against me. In collecting the debt MRS had filed a garnishment against my wife 's paycheck taking money that has made it impossible to pay many of out other debts. Our rent had doubled recently as the property acquired new ownership of the 100 year old building with asbestos and lead exposure. It hasnt had legal modifications since XXXX and is a health risk, but it is all we can afford. Paint chipping away at the structure, as it is all we could afford, among our other bills. This garnishment has not only made it nearly impossible to keep a roof over our heads and thankfully we have a couple of food banks we can get food from, including the XXXX XXXX across the street. They are using the " Community Property '' laws of Idaho to garnish my wife 's checks. I myself have recently been unable to work because of a major need for two XXXXXXXX XXXX Her income is the only income currently, I am going through the process of Social Security Disability with a number of diagnoses due to being physically abused much of my childhood ( Part of which likely caused my XXXX XXXX ) and of course the recent discovery of major medical issues. Idaho has laws meant to protect a wife 's income in its legislation, not to mention my wife would have been XXXX years old when this debt supposedly was incurred. She could have never consented to the debt if it were true. Previous to this, I was the only income as she was recovering from a major XXXX and was XXXX for nearly nine months. With my back issues, she demanded I stop working and she would work while I seek medical care. We have never had a " Community Property '' relationship and as we have a significant age difference had held a verbal contract that we would keep out assets seperate. This was mainly to protect her in the event that we were to divorce. Divorce rates with our age difference is exceptionally high. Seperate accounts that niether has access to the others. We dont even have a loan or creditcard in both our names. We share no bank accounts, we both maintain seperate accounts which if I need money to pay something, I have to ask her for money. Which since marriage there is numerous monetary transfers between our seperate accounts. Our original lease for our apartment was only in my name since the landlord did not expect our age differences to work out and only allowed me to be the leaseholder. My wife is XXXX and I am XXXX, I've had nearly the equivalent of her lifetimes. I was a XXXX in XXXX XXXX when she was born in XXXX. XXXX XXXX was also able to gain my wife social security number which was written on a copy of the response from her work. They only got my social security number through me calling them to try to figure out where this came from. When you call MRS they first ask for your name, then birthday, and finally social security number. In the garnishments the judgement specified that XXXX County Sherrifs Department collect her wages and process them. MRS had somehow subverted the Sherrifs Department on two garnishments, which I have email correspondence with The XXXX and they had no record of communications with niether my wife 's employer, nor MRS themselves. We can not afford a lawyer and I have proof that the local legal aid will not accept any case at all, via screen recording every reason listed as what they handle and can help on. The self help section has no real value or has broken links that lead to dead pages. I have also talked to a woman from the local legal aid that said they dont handle debt collection, contrary to what the state and local legal aid websites state. This is another issue that seems to not only effect me, but anyone else in need of their services. XXXX XXXX has been the presiding judge on this case, and I suspect that he handles strictly MRS cases. He seemed to not remember ever meeting me in our last hearing, even has it was his authority that issued the Criminal Contempt Charge threat of a XXXX XXXX XXXX XXXX Our last hearing he has denied all of the protections under state and federal law that should apply in the case and allowed the garnishments to go around his orders in the judgement and MRS to collect funds with no protections or accountability until this last garnishment made in XX/XX/XXXX which was made ahead of the court hearing. During the last hearing for garnishment, it was my wife who noticed that XXXX XXXX had filed the wrong documents, which were previously used and not current. All of XXXX XXXX case was filed wrong, if I had made the mistake in court, the whole thing would have been thrown out and ruled against me. I know I am not the only person who is poor and debts of a few hundred dollars is turned into thousands of dollars bevause of MRS and/or XXXX XXXX , even though, if you were to walk into his office, it seems like there are very few people who actually work there. The whole thing stinks of corruption. XXXX XXXX also refused both my wife 's and I 's claim to all the exemptions and protections Today XX/XX/XXXX I walked into the office of MRS and asked for all the documents in regard to my account, to which I was told that the debt was no longer theirs, but was XXXX XXXXXXXX XXXX law firm, which if I remember right would make him a debt buyer, which is not collecting in the name of the Hospital, but in his name. I then went to his office and the receptionist said they couldn't give me anything I wanted and that it was my fault because even though my response was direct in asking for certain items in the original lawsuit. They refused to even give me any proof of the debt, which after 2 years I never recieved or seen. During most of this I have been under the influence of pain and aXXXX XXXX three times a day, due to my past that has created XXXX XXXX, XXXXXXXX XXXX XXXX, and in the past two years been XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX and months with a stent and the surguries to remove them. Plus I am under medications that are known and purposely induce short term XXXX to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX All while dealing with this. It has costed us so much to keep moving forward, including me having to be given a stronger XXXX XXXX I also was in a vehicular accident that exposed and possibly caused more damage. I have since been given a XXXX XXXX to aid me in social situations and been officially designated as XXXX enough to now have a XXXX XXXX. All while dealing with issues of money, this lawsuit and following garnishments, and my wife stressed out beyond what a XXXX XXXX XXXX should be subjected to over this. I believe that XXXX XXXX 's influence as a former Idaho State Legislature has made him be able to file wrong documents, fail to meet the terms of proving the debt, and have a judge that is exclusively available to him. He has also been able to step himself over child support arrears of close to $ XXXX and another judgement filed by the State of Oregon for a XXXX when I was XXXX. It has also created a ton of stress as many bills can not be paid and will soon bury us. He also will soon have to step over me needing to pay for my {$60.00} of college debt. Under the precedence he has set, it opens a huge whole in credit protection for spouses everywhere. Both my wife and I had got our credit score from the upper 400 to close to 700, now after all this we have fallen back to upper 400- lower 500 due to not being able to pay debts. My complaints are made toward : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX Involves but not against XXXX XXXX Sheriff 's Department All but one of the court interactions have been recorded via XXXX and hopefully documented at the courthouse.
06/04/2021 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • ID
  • XXXXX
Web
I was contacted by MEDICAL RECOVERY SERVICES , LLC in XXXX XXXX, Idaho in XX/XX/XXXX alleging my husband and I owe random amounts of medical debt. I asked for verification of this debt after I received their letter but they did not provide it. I received another letter in XX/XX/XXXX from MEDICAL RECOVERY SERVICES , LLC. stating I owe the debt, still with no verification of the accounts. I asked again through email to send me the proof of the debt but they did not provide it. Due to no response or information about the debt, in XX/XX/XXXX, I inquired again, wondering where the information was, and again requested the proof. Again, MEDICAL RECOVERY SERVICES , LLC. did not provide the necessary documentation. MEDICAL RECOVERY SERVICES , LLC. has fraudulently reported 28 debts to XXXX in XXXX totaling {$17000.00}, which I disputed, and it was removed because the debt could not be verified by XXXX through MEDICAL RECOVERY SERVICES , LLC. In XX/XX/XXXX I received another letter from MEDICAL RECOVERY SERVICES , LLC. alleging I owe them a debt and they may take legal action against me and my wages could be garnished, plus attorneys fees. I responded by US Postal Service, in writing, on the form I detached from their letter, disputing this debt again, and asked them for the verification. They did not respond nor provide the information requested. I received another letter that I did not reply to in XX/XX/XXXX because I didn't receive the letter in time to reply. In XX/XX/XXXX I received another letter from MEDICAL RECOVERY SERVICES , LLC. alleging I owe them a debt and they may take legal action against me and my wages could be garnished plus attorneys fees. I responded by US Postal Service, in writing, on the form I detached from their letter, disputing this debt again, asked them for the verification, and requested them not to contact me until they could provide me the information I needed. They did not respond nor provide the information requested. In XX/XX/XXXX my husband and I were served a summons and complaint from MEDICAL RECOVERY SERVICES , LLC. stating they were suing us for this debt, still without proof that this debt is mine or my husband 's. My husband has never been contacted by MEDICAL RECOVERY SERVICES, LLC., only my name has been used when trying to collect any debt. They have changed the amount I owe them 3 times that I will provide proof of. First with XXXX, totaling {$17000.00} in XXXX. Next, in XX/XX/XXXX the amount of debt on the statement was {$7000.00}, but the balance of the accounts shown, when added together equals {$5800.00}. In the next letter, I received in XX/XX/XXXX the amount of the debt on the statement was {$6600.00}, without any accounts or balances listed. Please be aware, there is a different amount claimed in the complaint they filed which states we owe a Principal Amount of {$4700.00} and with the Prejudgment Interested added, it comes out to a total of {$6100.00}. The only contact I have had with this company is to dispute this debt. They continue to harass me and they will not provide me any information about the amounts or dates when the debt occurred, even when it has been requested multiple times. I shouldn't be getting sued by this company. I have now had to pay to respond and fight this case for debt they can not provide proof of. I have contacted any medical company that I may have debt with to try to locate this debt and I have found nothing. I pay my debts. Please help me bring awareness to this companies practices and stop debt collectors like this from unscrupulous debt practices.
04/07/2020 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • UT
  • 84604
Web
Medical Recovery Services put a derogatory mark on my XXXX credit report for a bill I had already paid with XXXX XXXX XXXX XXXX XXXX XXXX. Back in the winter of XXXX I was attending XXXX XXXX and while at a XXXX XXXX was hit by another XXXX and suffered a serious XXXX to my XXXX and had treatment at XXXX XXXX XXXX. This was several years ago but If I remember correctly my payment wasn't made to XXXX XXXX XXXX because the bill was sent to my parent 's address and I didn't get it. I think it had already been sent to collections before I found out and paid the bill. It looks like the collection started on XX/XX/XXXX, my parents had moved that summer so that may have affected me getting the bill. I'm also a XXXX XXXX and didn't even have a social security number at the time of the accident and didn't get one until the summer of XXXX. I don't remember if it was this medical bill or a different one but I remember one of the hospitals had my phone number wrong too and that may have affected things. The address, phone number and lack of social security number made it kind of difficult to track me down. In total, I paid {$1400.00} in medical bills for an accident that was caused by another XXXX. This was a financial hardship for me as a XXXX. Other than this remark, I have PERFECT credit.
06/16/2017 No
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • CA
  • 94587
Web
Medical recovery services. The first time they called about 3weeks ago at my work place which the man on the other line would not identify himself to my staff who answered the call and just said it is a personal call then when I answered the call the man would not identify himself except that he is from Medical recovery services but continue to ask me to verify my personal information such as bday, social security number which I told him that I will not verify anything until he tellls me what the call is about and his name and id # and to stop calling me at work so he hung up Then another call yesterday X/XX/17 in the XXXX around between XXXX. They called my office again and ask for me and this time they tiold my staff it is from medical recovery services but when my staff announced the call to me, the caller hung up. So i then XXXX the company that is when I learned they a debt collector.

I feel my privacy had been violated when they identified themselves to my staff and did not stop when asked the first time to stop calling me at work.

09/07/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • ID
  • 83440
Web
I Receive a collection letter from XXXX at XXXX, Idaho XXXX stating that I owe an account with Medical Recovery Services , LLC. I replied demanding Validation of Debt as I did not know anything about such account. Account was never validated. Instead they took my account submitted to court for judgment. I submitted more letters demanding proof/validation of debt. did not respond and this account was declared as Default by the XXXX county civil Court Judge. They refused to answer my letters and refused to update account accordingly. XXXX/XXXX/2016 Application for Entry of Default XXXX/XXXX/2016 Application for Default Judgment XXXX/XXXX/2016 Affidavit in Support of Application for Default Judgment XXXX/XXXX/2016 Order for Entry of Default and Default XXXX/XXXX/2016 Affidavit In Support Of Writ Of Execution XXXX/XXXX/2016 Writ Of Execution Issued {$1000.00} XXXX County
09/20/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • ID
  • 83442
Web
On XX/XX/2019 i received an summons. i was being sued by medical recovery services. On XX/XX/2019 i personal went to the office of XXXX XXXX XXXX XXXX XXXX XXXX, pllc. They explained the debt i owed and the fact that I now owe filing fees, attorneys fees, and legal interest. I paid {$630.00} for everything. On XX/XX/2019 my wife filed chapter XXXX bankruptcy. On XX/XX/2019 i received an email from XXXX saying a new collection account was added to my credit. After reading the email and looking at my credit report. I already paid this account. On XX/XX/2019 I called medical recovery services and they refused to give me information on a collection i already paid. I then filled 2 desputes with XXXX and they keep telling me i owe the debt. This debt is causing a negative impact on my credit for every month that goes by its saying i haven't made any payments.
08/04/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Collected or attempted to collect exempt funds
  • ID
  • 832XX
Web Older American
i got a letter from Medical recovery services, they threatened to have the sherriff to garnish my wages and levy my property, furniture, vehicle, etc. threatened to sue metake anything i own. they should already know im on social security and ssi. the amount is wrong too, the amount i owed the ambulance was around XXXX, the letter was from a place in XXXX XXXX idaho. not sure who really has this account.
07/30/2016 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • ID
  • 83402
Web Servicemember
Received medical treatment at XXXX XXXX Medical Center in XXXX, Idaho. Used a Veterans Administration Patient Card. Assumed VA paid the bill. Now getting served with papers from Medical Recovery Services with 20 days to respond. Papers are dated XXXX. XXXX, 2016 brought to my door on XXXX XXXX, 2016 at XXXX.
11/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CO
  • 814XX
Web Servicemember
I spoke with XXXX XXXX and they stated to me I was never late on my mortgage and sent me a statement showing I was never late. But the credit reporting agency is showing late payment even after sending the statement to them.
01/11/2024 No
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • ID
  • 83341
Phone
11/15/2023 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • ID
  • 83274
Web
10/31/2023 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • ID
  • 83201
Web
02/01/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • ID
  • 83316
Web
11/18/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • ID
  • 83402
Web Servicemember
10/27/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • ID
  • 83401
Web
09/22/2020 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • ID
  • 83401
Web
07/31/2020 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 34610
Web Servicemember
12/18/2018 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
Phone
09/08/2016 No
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Seized/Attempted to seize property
Phone
01/04/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NY
  • 10019
Web Older American
07/21/2015 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • TX
  • 76088
Web
12/01/2013 Yes
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • ID
  • 83702
Web