MCS CLAIMS SERVICES, INC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/28/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • NJ
  • 075XX
Web
I received a letter from MCS Claim Services ( see attached if possible ). I called to see why insurance didnt resolve this. They were being very rough with me on the phone so I calmly asked them to calm down and they slammed the phone on me. I believe that this claim wasn't correctly processed through both my primary and secondary insurances. I would gladly pay any balance after I have received written confirmation that both insurances processed the claim. The reference # from the Claim Service is XXXX. Please help me!
09/22/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NY
  • 11218
Web
I received a collection letter on XX/XX/XXXX. I called the hospital where the debt originated. They confirmed to me that I had no debt and the mistake was on their end. I emailed the collection company on XX/XX/XXXX disputing the debt. I didn't receive a response to that email. On XX/XX/XXXX I received a letter stating that I have not " disputed the account as stated. '' That is not true. I DID dispute the account. I have email proof. This company illegally contacted me.