Massachusetts Housing Finance Agency (MassHousing) CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/20/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • MA
  • 02301
 Web
I see multiple 30-120 days late marks which is a clear violation of my right under the FCRA. The company has never responded to any of my attempts to obtain any proof or documentation that will prove this account is being reported accurately.
09/20/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • MA
  • 02301
 Web
I see multiple 90-120 days late marks which is a clear violation of my right under the FCRA. The company has never responded to any of my attempts to obtain any proof or documentation that will prove this account is being reported accurately.
10/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Excessive fees
  • MA
  • 015XX
 Web
I been paying my Mortgage bills to Masshousing and they mixed my payments and they screwed my credit with out no reason because the payments always on time they know about this I need to fix my credit berau
11/14/2023 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • Trying to communicate with the company to fix an issue with the loan closing
  • MA
  • 02130
 Web
11/14/2023 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • Trying to communicate with the company to fix an issue with the loan closing
  • MA
  • 02130
 Web
08/04/2022 Yes
  • Mortgage
  • FHA mortgage
  • Trouble during payment process
  • MA
  • 01604
 Web
05/18/2022 No
  • Mortgage
  • FHA mortgage
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MA
  • 02126
 Web
02/24/2022 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
02/08/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
02/08/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
02/08/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
02/07/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
02/05/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
02/02/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
01/19/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 02130
 Web
09/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MA
  • 02301
 Web
03/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MA
  • 02301
 Web
02/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MA
  • 02301
 Web
01/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MA
  • 02301
 Web
02/05/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Incorrect information on your report
  • Information belongs to someone else
  • VT
  • 05655
 Referral
12/18/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • MA
  • 01089
 Web
11/21/2018 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • MA
  • 01001
 Postal mail
05/06/2018 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • MA
  • 02124
 Web
03/29/2018 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • MA
  • 01604
 Web Servicemember
10/24/2016 Yes
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • MA
  • 01545
 Referral
09/01/2016 No
  • Mortgage
  • FHA mortgage
  • Loan servicing, payments, escrow account
  • MA
  • 01945
 Web
07/06/2016 No
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • MA
  • 02186
 Fax
05/27/2015 Yes
  • Mortgage
  • Other mortgage
  • Other
  • MA
  • 02186
 Referral
01/28/2015 No
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • MA
  • 01202
 Postal mail