I purchased a XX/XX/XXXX XXXX from March Motors. Buy here Pay here establishment. I paid {$200.00} for the tag. My payment books shows XXXX bi weekly payments of {$240.00} and the last ( XXXX ) payment of {$170.00}.
The tag was only {$170.00}, leaving a credit of {$20.00}. My Florida Vehicle Registration shows hand written the credit will be applied to loan.
XX/XX/XXXX, I received pay off balance of {$1300.00}. I then asked for pay off balance again On XX/XX/XXXX concerning my last payment per scheduled payment statement for XX/XX/XXXX.
I was informed by email on XX/XX/XXXX by written attachment of {$380.00} after making a payment of {$240.00} the same day.
Now according to the payment booklet, my last payment shows last payment of {$170.00}.
At this point, I asked for itemized payment history. I would only receive statement of {$380.00} until XX/XX/XXXX.
I have asked by email over and over for itemize statement, to no avail.
Now after sending email to XXXX of March Motors ( Cashier ) that I would be filling complaint to Consumer Financial Bureau, I finally received partial itemize payment statement. I also asked over and over, how when last statement shows {$170.00}.
I have yet to receive an answer.
This establishment will not allow grace periods, therefore how is that amount accurate? I have yet to see what are the late fees along with interest.
I have emails along with documentation of my tag statement. It is not adding up.
How is the last payment {$380.00}?
Please assist so I can pay this vehicle off.
I have documentations of payment scheduled printout, along with emails for my proof.
Please assist.
RespectfullyXXXX XXXX XXXX
|