Magnum Association Services CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/24/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30044
Web
Attempted to reach Magnum since XXXX. They never answer their phones and barely answer emails. They gave me one amount to pay XXXX XXXX XXXX on XX/XX/XXXX. Once trying to pay, they charged a surcharge of {$40.00}. When in the process of disputing the credit card processing fee on XX/XX/XXXX, they increased the fees, charged an additional 25 % in contingency fees, added more interest and late charges, and {$44.00} in credit card processing fees for a total of over {$200.00} more than the agreed upon amount. After contacting the company, the original creditor, and XXXX, I have yet to get a response. They violated the FDCPA in more than one instance. The 3rd party collection agency, Magnum, is also a LLC of the original creditor ( they are in the same office ) and claim the other party is to blame. The original creditor, XXXX XXXX XXXX, states they have nothing to do with the fees. The 3rd party stated the reason they haven't returned my call is because I/they need to contact the original creditor. This is a conflict of interest. They are double charging me on fees, they have deceptive practices, violated FDCPA, and have unlawful communication practices. We are suffering from the global pandemic with a 7 % unemployment rate and increase of national debt. They should be courteous knowing that millions of Americans are suffering.
05/31/2023 No
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30519
Web Servicemember
I moved into my home XX/XX/XXXX First HOA due in XXXX I thought the insurance paid that ( first time homeowner ) I was not working due to COVID I did reach out to the HOA to discuss It was sent to collections XX/XX/XXXX I paid XXXX XX/XX/XXXX I paid XXXX They applied my money to something else and state I still owe XXXX I want this deleted from my credit report and the correct payments applied correctly. XXXX should be XXXX
02/20/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30168
Web
I would like to report Magnum Association services XXXX. I have tried several times to contact them about a lien that they have placed on my property. The amount has been paid in full years back and my account is current. The lien has never been removed and it has caused great damage to my property status, The HOA, ( XXXX XXXX ) has directed me to this law firm to correct the problem and no-one has taken any action.
07/17/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30126
Web