Lynx Asset Services, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/28/2016 Yes
  • Mortgage
  • FHA mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 08012
Web
From.XXXX XXXX. XXXXXXXXXXXX Date : .XX/XX/XXXX at XXXX EDT To : XXXXXXXXXXXX Subject : Fwd : LYNX ASSET SERVICES LLC IN NEW JERSEY FYI - CFPB complaint. . Begin forwarded message : From : XXXX XXXX , XXXXXXXXXXXX XXXX :. XXXX XXXX. XXXX To : XXXXXXXXXXXX Subject : XXXX XXXX XXXX XXXX IN NEW JERSEY Good Afternoon - My name is .XXXX XXXX , this email is to inform you that My family and I fell victims to the unscrupulous lending practices of an Investor and " Mortgage scam ''. The name of the company is XXXX XXXX XXXX XXXX. They are located in the State of New Jersey in the City of XXXX. The owner of the corporation is an Attorney XXXX XXXX XXXX. Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, the CFPB has the authority to take action against institutions engaging in unfair, deceptive, or abusive practices. LYNX ASSET SERVICES IS A smaller investor /mortgage lender who has done all of the above and more. They foreclose on peoples homes throughout the State of NJ, and the State of NJ fails to see the deceptive and abusive practices. 1. In XXXX, I received a letter from Lynx Asset Services LLC, claiming that my mortgage loan will be serviced by them. On the letter was a business card of a woman by the name of XXXX XXXX. I contacted them and spoke to XXXX who at the time claimed that she was the " owner " we later found out she was n't. My loan Number with Lynx Asset. XXXX XXXX. Lynx Asset Services LLC. specializes in servicing delinquent loans and " credit-sensitive '' residential mortgage loans, where the borrower is at high risk for default or has defaulted with a previous lender. As a servicer, it is responsible for, among other things, creating and sending monthly statements to borrowers, and collecting and processing payments. In the 4 years that I was paying Lynx I never received a monthly billing statement. This is clearly federal violation under the servicing rules of CFPB. 3. In XXXX Lynx Asset Services was not a Licensed or Registered business in the State of NJ as a mortgage lender or servicer. In fact Lynx was not even a registered Business in NJ until XX/XX/XXXX, Lynx sent out servicing letter prior to becoming a registered business within the laws of NJ. Lynx sent out servicing letters and modifications that would later benefit lynx Attached is the servicing and modification agreement provided by Lynx. 4. I was in a previous modification with.XXXX per the letter dated.XX/XX/XXXX We were denied any type of modifaction, the lender Lynx asset instructed us to continue making payments to them for a full yr. to be condsidered for a loan modifaction. Which in turn became 5yrs. with no modifaction granted have attached the letter of modification from XXXX XXXX servicing for your review.. However, Lynx Asset Services LLC and their straw buyer XXXX XXXX failed to honor loan modifications already in place by previous lenders, instead Lynx who was NOT a licensed mortgage lender modified my loan from a principal and Interest payment of 4 % to a INTEREST only payment, Lynx requested that I deposit Cash to their Escrow account. I have a attached a bank statement from myself to Lynx. 5. Lynx only prolonged loss mitigation process. The company put us in loan modification purgatory and confused us about the status of the modifications, making it difficult for us to take appropriate action. In my case, lynx deprived us of the opportunity to save the home by increasing the payments and crediting only interest on a loan that was supposed to be a balance of {$.00}. The payment should have been {$1600.00} in XXXX, instead lynx took {$2500.00} from XXXX to XXXX .Lynx filed a complaint in foreclosure while I was making payments and they accepted my
09/28/2016 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan servicing, payments, escrow account
  • NJ
  • 08753
Web
I have been having problems with Lynx Asset Services for the past five years. They were doing dual tracking and did not apply NJ Homekeeper funds accordingly to our account. I am in bankruptcy now and foreclosure trying to stay in my home that I have been paying for since 1997.
09/14/2016 Yes
  • Mortgage
  • FHA mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 08012
Web Servicemember
Please see all attached documents in reference to my complaint. # XXXX Per my conversation with XXXX, he advised to attached more documents. XXXX/XXXX/2016
10/13/2017 Yes
  • Mortgage
  • Other type of mortgage
  • Struggling to pay mortgage
  • NJ
  • 08232
Referral
09/29/2017 Yes
  • Mortgage
  • Other type of mortgage
  • Struggling to pay mortgage
  • NJ
  • 08232
Referral
07/10/2017 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • NJ
  • 07001
Web
04/20/2017 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07001
Web
12/14/2016 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Phone
10/27/2016 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Referral
09/14/2016 Yes
  • Mortgage
  • FHA mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 08012
Phone Servicemember
07/27/2016 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Referral
05/08/2016 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Web
11/17/2015 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07470
Referral
11/03/2015 Yes
  • Mortgage
  • FHA mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Web
05/07/2015 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan modification,collection,foreclosure
  • FL
  • XXXXX
Web
04/28/2015 Yes
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • NJ
  • 08555
Referral
09/25/2014 Yes
  • Debt collection
  • Mortgage
  • False statements or representation
  • Attempted to collect wrong amount
  • NJ
  • 07111
Referral
06/17/2014 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
Referral
11/13/2013 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan servicing, payments, escrow account
  • NJ
  • 08096
Web
09/05/2013 No
  • Mortgage
  • Conventional adjustable mortgage (ARM)
  • Loan modification,collection,foreclosure
  • NJ
  • 07481
Phone
06/21/2013 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Web
04/18/2013 Yes
  • Mortgage
  • Conventional adjustable mortgage (ARM)
  • Loan modification,collection,foreclosure
  • NJ
  • 08037
Web
04/04/2013 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07036
Fax
03/20/2013 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07621
Referral
02/27/2013 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 08610
Referral
01/29/2013 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07621
Referral
12/12/2012 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 07631
Referral