LPSG CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/23/2018	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	LA 711XX	Web
Today, while I was at work, I was contacted by telephone by someone saying I would be served papers for an upcoming court date and that I needed to call the attorney assigned to the case. They gave me the name and number of the attorney. XXXXXXXX XXXX XXXX at XXXX. I called the number and the person I talked to said that the company they work for, LP services group, was suing me for a debt fromXX/XX/2012 for the amount and interest adding up to over {$4000.00} and that my wages would be garnished about {$400.00} a paycheck. I told them I hadn't been notified about this by phone or by mail and he gave me the address that they said they sent it to which is an old address. Once I told him it was an old address and that I didn't know what he was talking about, he offered to call LP services group and ask if they would work with me so we could settle this out of court. He came back on the line with someone from LPSG and she basically told me everything the first person told me exept this time if I wanted to set up a payment arrangement for {$1000.00} over the next couple months, they would stop the court action against me. I asked if she could send me some info on the debt like who I owe and from when and she said she couldn't do anything until aftershe took my payment info. When I told her I wasn't comfortable just paying over the phone without any details she said she wouldn't be able to stop the legal action. She said once we set up the payment arrangement, she would email me a copy and I would sign it electronically and send it back and then she could stop the legal action. After that she could send me any information I wanted. I gave them my card number and she emailed me the arrangement but I didn't sign it or email it back. After doing some research, I don't understand why they would be suing me if it's past the statute of limitations. The other credit card I took out about the same time is in collections as well and the first thing that company says when they call me is I can't be sued for the debt because it's too old. I feel a bit intimidated and like I was scared into giving them my card number. I just feel like if I ask for something showing the details of the debt, that they should give it to me so I can go over it before making a payment. I haven't paid them anything yet but I feel like what their doing is illegal. The last time I delt with something like this it was a scam from a fake company that somehow obtained my personal info. This feels the same way they do business. Any insight on this matter would be greatly appreciated.
10/02/2019	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	IL 60172	Web
On XX/XX/2019 I was contacted by XXXX XXXX XXXX XXXX regarding a debt that I have no acknowledge owing. They told me I was being sued for over {$4000.00}. I never had a debt owing that much in my life! They also informed me that they would be going to my place of employment and serving me with court papers at my job! I informed them that by law I have to be given a written documentation of validation of any debt owed under the fair credit reporting act. I have 30 days to review this information, and have a right to dispute for any inaccuracies. This is the law! They directed me to the new owner of this debt LP services Group. They forced me into settling, but did not keep the agreement. I was put on the spot! Called me up out of the blue and informed me that I am being sued. No documentation on it what so ever! I was informed later that week by the owner of my employer that they called up there threatening the owner to give them my personal contact information. I could of lost my job because of them. I have did some research and they have a lot of different harassment complaints against them. They have fake lawsuit claims, no acknowledge of them even owing these debts, threatening people of a lawsuit that is mis leading, calling up their employer, trying to claim more than what the original debt is owed ( 3 or 4X ). They have violated my rights under the fair credit reporting act, have harassed me, threatened me, and have threatened my employer, and trying to collect 3X of what the original debt is for. They are trying to tact on a ridiculous amount for their outside recovery company ( {$3000.00} ). This is a solid case of harassment and want to file a complaint against them for harassment! Here are the details of what I received. BTW, after looking into this debt, It looks like its a fraudulent account. Im planning to file a police report. They took {$100.00} from me for putting me on the spot! Said there is a judgement against me, but nothing ever was reported to the credit agencies of any judgements! XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) Original Account # XXXX File # XXXX Credit reports claim this is for a {$300.00} credit card, charged off at {$520.00}. This company is trying to get {$1400.00} for this account! LP Services Group XXXX XXXX XXXX XXXX. XXXX, CA. XXXX ( XXXX ) XXXX ( XXXX ) XXXX Fax : ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ca. XXXX ( XXXX ) XXXX ( XXXX ) XXXX
05/31/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	VA 23227	Web
On XXXX / XXXX / 2017 , I received an email from my e mployer ( XXXX XXXX ) a nd she had a received a voice email from a debt collection company ( XXXX ). The call stated, '' that they was a legal processor and they were going to send legal documentation to garnish my wages and sue me in court, if I did not respond immediately. So I called, company na me is ( LP Services Group ) su pposedly based out of California, telephone number XXXX or XXXX . I called and spoke to a XXXX XXXX , he said I owed {$920.00} to a credit card company ( XXXX XXXX ) t hat I did not recognize. I asked, '' if he could send me documentation before I agreed to pay ''. He replied, no not until I made payment arrangements on said (, account # XXXX ). He told me that if I did not pay we could go to court and the amount would go from said amount of {$920.00} to {$4000.00} for court fees and I would have a garnishment of {$400.00} a pay period. I was scared because I had a garnishment before and it almost made me homeless. I now only work XXXX and attend XXXX XXXX and to have a garnishment of {$800.00} a month would be a definite homelessness situation for me. So, I complied, and I gave them my Credit union debit card information and the agreed amount every month would be@ XXXX for the nex t four m onth on the XXXX of each month. Well, to my surprise the money was not deducted or has not bee deducted as of today. I call the credit union and told them I think I had be scammed and they closed or cancelled my debit card account and will reissue a new number and card. I was very vulnerable at the time of call and conversation and I talked to my family and I tried to locate company online and could not. I then went to BBB to locate and too check reviews and could not locate. Then I found another website and saw the different types of scams and realized that I had become a victim
10/06/2017	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	NC XXXXX	Web
On XXXX XXXX, XXXX I received a voice mail message from phone number XXXX XXXX XXXX XXXX stating that they just held a preliminary hearing in reference to a debt going back since XXXX in the state of XXXX. I called the number back and the woman that I spoke with stated that they served me XXXX to my job and that they are going to garnish my wages and will seek the maximum amount of XXXX. I told her that I was not served any papers and what addr did they have. She refused to tell me since this is a " legal document '' and can not give me any information. I told her that I was going to contact my employer to see if they received anything and she told me that she could not give me any information or send me any information about the document they have. I currently am no longer in XXXX but in XXXX. After she put me on hold she realized that they sent it to the wrong addr. When I asked her to send me the papers she STILL refused to send my ANYTHING. I am currently XXXX with my daughter so I use my mother XXXX in XXXX XXXX. The woman then transferred me to their collections department XXXX LP XXXX ph XXXX no address listed ) and they told me they can accept XXXX a month. They sent me a copy via email to signed. I FELT LIKE I SIGNED IT UNDER DURESS BECAUSE THEY THREATNED TO GARNISH MY WAGES. PLEASE HELP ME. ANY ADVICE WILL HELP. I would have gotten a lawyer but I do not have the money. Thank you in advance.
09/22/2017	Yes	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	FL 33067	Web	Older American, Servicemember
This is the second complaint I have filed regarding this issue but I have more detail to add. On XXXX/XXXX/XXXX I received a call from " XXXX '' at XXXX. I have traced this number to XXXX XXXX XXXX in XXXX XXXX California. XXXX said XXXX uniformed officers were coming to my house on XXXX/XXXX/XXXX to serve me with some legal papers. XXXX gave me a number to call, XXXX, and a case number XXXX, also in XXXX XXXX, California. Someone I called at that number said they were from XXXX XXXX and XXXX. I can not find a listing in XXXX XXXX for this firm. The woman I spoke to at extension XXXX, told me this was about a credit card that was charged off in XXXX. I know the statute of limitations for lawsuits in Florida. This would be a dead debt. She then went on to claim that I made a deal in XXXX XXXX XXXX she gave an exact date ) with some collector and started paying this debt and defaulted, thus renewing the debt. I did no such thing, I wrote no checks or money orders, I made no negotiations and I neither talked or spoke to anyone from XXXX XXXX Bank XXXX XXXX in XXXX XXXX. She fabricated this story as a scare tactic. This woman went on to say she was giving me XXXX hours to get my " ducks in order '' and call this creditor before legal action would be taken. I do n't understand how this company can claim I made a payment or negotiated with a debtor when I know this is not true. This is fraud.
06/15/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MT 59901	Web
This company called me and left a voice mail on my phone, stating they were going to send XXXX uniformed police officers to my place of work, and said they contacted my place of employment and my place of employment stated to send to them to my house, I contacted my work and no calls had come in When I called the company they said I needed to give them my debit card number, I did not give it to them, They told me they were going to take legal action on me and I asked what my balance is they stated it was XXXX. My credit limit on my card is only XXXX,. I called my credit card company was was told it was only XXXX. I have already been to the police department here and was advised NOT to give them any info and to tell them that I had already contacted the police depart and that what they are doing is illegal and further action will be taken against them, This company was very rude to me and said if i do n't give them any money and dont give them my debit card number they will take me to court and garnish my wages, This has stressed me out to the point I could not breath and now I am scared for me and my family, This company needs to be stopped!!
04/25/2017	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CO 80634	Web
My employer was contacted by someone representing a XXXX XXXX an attorney asking if I was there so they could serve me with court documents. My employer told them no and then contacted me. I called the number she was given and the person I spoke to was very combative and yelled at me, they told me they had received a judgement forcing my employer to garnish my wages. Later they backtracked and told me IF it went to court they would be allowed to garnish my wages. I asked for validation of the debt and was told no, I had to find it myself. The initial debt was {$370.00} and now they are saying I have to pay over {$1200.00} and when it goes to court I will have to pay court fees and filling fees and my total will increase to over {$4000.00}! LPSG the company that currently hold the debt, would n't discuss anything with me and kept referring me about to XXXX 's office and the person at XXXX 's office said that everything had to be approved my LPSG. They kept running me in circles ...
08/16/2016	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	WA 99403	Web
I received a phone call a few months ago, stating that I was going to be served paperwork at my place of employment for a debt that was 8 years old. They insisted that if I did n't pay that day they would garnish my wages via service from a uniformed officer. I asked for written confirmation of the debt believing that the debt was out of the statute of limitations and they would not provide that to me, they emailed me a letter that looks like it was written in word, they have a fake one page website and their phone numbers are n't traceable online. They have withdrawn almost XXXX from my bank account. I became suspicious when the debt was not listed on my credit bureaus. Also I am not able to find any documentation at our home of official correspondence that we had been properly notified. They claimed I had a judgement pending and that there was garnishment language.
06/17/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	VA 22304	Web
This company called me and told me that i had a XXXX XXXX from XXXX bank that i never owned. They also told me that they would sue me and garnish my paycheck if i did not pay this debt back immediately. When i told them that i did not have a XXXX XXXX they told me that the debt was all the way back from 2012 and that i was no longer allowed to dispute the debt. they then had me set up a payment plan. I asked them to please send me a letter in they mail and a gentleman named XXXX XXXX kept saying that he personally sent it out but i have n't gotten it yet. They have only sent me emails with a non existent letter head with out an address. The email doesnt come from an email address that you can return mail from. I think that this is a scam and they scammed me out of a lot of money.
07/14/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	HI 967XX	Web
Left messages on my phone and my dads stating that I had a complaint filed against me and that legal action would be taken against me. When I returned the call they would not send me proof of the debt said that I had to pay or further action would be taken. Wanted my current addresses and account information. Placed my on hold several times while they made " arrangements '' with the credit card company.. I do n't believe this company is a legimate debt collector and that they are a scam. They are where calling about a card that was closed out 10yrs ago.
10/19/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	AR 718XX	Web
Recieved a call telling me that I needed to call or there would be charges from this number but told me to contact a different company when I ask what the bill was for the Lady refuses to tell me
01/21/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Contacted your employer	FL 33178	Web

08/31/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	CA 93030	Web

09/12/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 94114	Web

08/26/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	WA 98052	Web

09/23/2015	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	IN 47557	Web

10/20/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	NM 87105	Web	Servicemember