Lowther Johnson Attorneys at Law, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/15/2016 Yes
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Sued where didn't live/sign for debt
  • MO
  • 657XX
Web
XXXX XXXX XXXX in XXXX Missouri has a permission to treat and permission to bill insurance company documentation they ask you to sign each time you incur services. The persons that have you sign the documentation orally state " This is your consent to treatment for what we are doing for you today, and a consent to bill your insurance if you have active insurance '' and then ask you to date and sign. What they DO NOT disclose is you are signing an agreement to change of venue to XXXX County Missouri if your account goes into arrears. In Missouri you have to be sued in the county of your residence, not the county where the services occurred. This is a cost savings measure for XXXX that causes increased cost for the consumers being sued I believe as a stratagem to bypass truth in lending rules and their obligation to orally inform the recipient what exactly they are signing. Since I know that healthcare entities are treated as consumer loan agencies by the Red Flag Warning Laws, I suspect they are also then mandated to follow truth in lending laws. This company has gotten into trouble many times in the past with unscrupulous collection practices, and I believe closed their internal collection agency due to legal complaints. I have also been sued by them for dollars they should have collected from a contracted insurance company and by that contract if they through their own neglect did not submit the claim must adjust it off but have no resources to battle them. They are a very high volume healthcare company with extremely aggressive collection lawyers, Lowther and Johnson of XXXX Missouri whom I have had great difficulty working with, as they do not follow through and illegally garnisheed my bank account AFTER coming to a payment agreement with me. When I tried to renegotiate the payment due to loss of wages due to illness ( I am self employeed and work as a consultant under contract ) they then are trying to garnishee my contract wages instead. I was told by Lowther and Johnson that I could NOT directly contact Cox Health about their garnishment action and they would not do anything until the garnishement runs out unless I could pay the debt in full ( Part of which is the ER visit they never billed to my insurer ). If the change of venue is not legally binding XXXX XXXX and their collection Lawyers Lowther and Johnson might loosen up and rethink their aggressive stance. Thank you!
09/01/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MO
  • XXXXX
Web Servicemember
I was personally victimized by Attorney XXXX XXXX XXXX XXXX, belittling tactics with regards to a XXXX XXXX dues debt collection. XXXX XXXX Law Firm, Lowther Johnson, in XXXX, MO represents my XXXX. I called XXXX XXXX firm to request a reduction in interest fees because the bills and communications were being sent to my ex-husbands address. They were not being provided to me. During a six minute phone conversation, it was clear he was unwilling to compromise and he began issuing insults about my ability to process information. The XXXX debt was paid in full on XXXX ( received a receipt from the firm ). XXXX XXXX refused to deposit the check for weeks. Instead of dismissing charges for the debt payment made in full. In retaliation for the the conversation, he added charges for IT support of {$300.00} to block me from his server after sending three emails in response to his three emails ( if they are charging me fees how am I supposed to communicate with them about XXXX fees ) and charges for his legal services ( although the XXXX pays for his services ). XXXX XXXX utilized sexist and abusive tactics towards me and other women in the community. Using statements like tell your Wife to shut up and listen here little missy, I dont care what you think you know.
11/29/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • MO
  • 65806
Web