Los Angeles Collection Service, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/14/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90230
Web
XXXX XXXX XXXXl and the people who claim to represent it are attempting to collect payment for an alleged scratch to the driver side door of a rental car, but are withholding basic information and acting in a deceptive manner. I have repeatedly asked for a copy of all prior repair estimates for the vehicle, confirmation as to whether repairs were actually made and a detailed final invoice for the actual repairs performed. My polite correspondence has been met with deception, hostility and attempts to intimidate. The requests for payments are coming from Los Angeles Collection Service and an employee of XXXX XXXX named XXXX XXXX. XXXX XXXX claims that XXXX XXXX owns XXXX XXXX XXXX, although he has been unwilling to provide any documentation to back-up this claim. The reason I am asking for a copy of all prior estimates is that the car had significant pre-existing damage to the rear bumper, which would have required auto body work that duplicates the work that XXXX XXXX XXXX is trying to get me to pay for. All parties agree that the car was damaged before entering my possession. There are pictures and a video that prove the existence of pre-existing damage. The damage that XXXX XXXX XXXXl claims I am responsible for is a scratch to drivers side door, and yet they want me to pay for 5.8 hours of labor, plus parts, for the cars already damaged bumper. One of the few documents that I have been provided with is a " Preliminary Estimate ''. Unfortunately, the Preliminary Estimate conflicts with written statements from XXXX XXXX. For example, XXXX XXXX has claimed ( in writing ) that Im only being charged for 2.2 hours of labor for work to the cars bumpers ; however, the Preliminary Estimate shows 5.8 hours of labor. My conclusion is that either the Preliminary Estimate is incorrect or XXXX XXXX is lying. In order to help resolve the gross discrepancies between XXXX XXXX XXXX XXXXs written statements and the Preliminary Estimate, I have asked for a copy of an invoice showing the actual repair costs to the vehicle. XXXX XXXX XXXX admits that the repairs have already taken place, but refuses to provide me with a detailed final invoice. I attempted to resolve matters over the phone, which resulted in XXXX XXXX yelling at me and acting in a hostile manner. I attempted to resolve matters with correspondence, but XXXX XXXX responds with inaccurate information and wild speculation. Additional Information : -The rental car was returned to XXXX XXXX XXXX ( by me ) on XX/XX/2018XXXX XXXX XXXX alleges that I returned the car to them with a new scratch to the driver side door. XXXX XXXX XXXX has demanded {$1800.00} for repairs. -To my later objection, my insurance company paid XXXX XXXX XXXX {$800.00}. XXXXXXXX XXXX XXXX is demanding {$1000.00} from me.
06/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • UT
  • 84047
Web
Los Angeles Collection Service : This debt is past California 's statute of limitations. I was unaware I owed this debt. However, I had my credit pull in XXXX of 2019 and it was NOT on my credit and it was reported later on in 2019 - Even having been past the statute. I do not owe this debt. This debt needs to be removed from my credit file IMMEDIATELY!
03/23/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 90301
Phone Servicemember
01/03/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Unexpected or other fees
  • CA
  • 90036
Web
03/14/2016 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted me instead of my attorney
  • CA
  • 91603
Web
12/23/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90278
Web