Local Data Recovery, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/13/2018	No	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	GA 304XX	Web
I was contacted by phone on XX/XX/XXXX XXXX XXXX regarding an alleged debt from this debt collector ( LD ) Local Data Recovery LLC. XXXX XXXX XXXX XXXX, GA XXXX. I was unable to answer the phone and they left a message about an alleged debt. I contacted the company and advised the person on the phone that the conversation is being recorded and then asked that they provide something in writing what they were calling about. I asked the person on the phone XXXX XXXX to email me a copy of the letter, however I was transferred and told I would not be sent a letter regarding this debt. On this date they mentioned filing a lawsuit and garnishment of wages although nothing was provided to me. I was left another voicemail on Friday XX/XX/XXXX at XXXX XXXX stating they left me several messages and i failed to respond ( which is a lie ) and my file would be forwarded requesting judgement against me. I called the company back on XX/XX/XXXX at XXXX XXXX. and was placed on hold for several minutes. I hung up and called the company back at XXXX and again advised the call is being recorded with the person that answered XXXX XXXX. I again requested a letter sent to me by email regarding what they were calling me about. I again provided an email address for her to send me a copy of a letter regarding what they were calling about. I did advise the company that I am a victim of identity theft and I was requesting a letter or something on paper showing what they are calling me about. I also asked her several times for the company 's mailing address which she refused to provide. First she said they have addresses in different counties then when I asked again she just kept asking me about settling this alleged debt. I continued to ask for an address and at this point I was placed on hold. I indicated a voice time stamp of the call while i was " on hold '' that was being recorded and immediately a gentleman picked up the phone and said something to the effect of they were listening. It seems this company like to play games. I asked him for a copy of a letter regarding what they were calling about. He claimed that this debt has been going on for years but yet again refused to send me a letter. His response again was that they are not saying anything and I would be sued. There are multiple complaints found on the internet regarding this company 's collection practices. No proof has been made available to me so therefore these collection efforts need to stop. This company should be fined or shut down for its illegal debt collection practices. I have all these phone calls recorded, FYI.
06/08/2018	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	IN 46804	Web
We received a call today from a company called Local Data Recovery. My wife talked to a guy who immediately threatened her with wage garnishment, or tax penalties if she did not pay this debt in full immediately. He told her it was a credit card through XXXX that was signed off in XXXX. My wife did not recognize that she ever had a XXXX card, which he called hear a liar about. Eventually my wife got fed up with the threats and the accusations, and just hung up. He eventually called back again and left a very insulting and abusive message about its going to court and we were going to get our wages garnished over it. Oh, but he was just trying to help? I had my wife call back and I then talked to both the guy and then his superior, which was supposedly an attorney? By talking to her I find it very hard to believe? She was just as bad as him and would not listen to us. At this point we still could not remember having a XXXX card because we do not shop there. She then said it was through XXXX and was just a XXXX card that could be used anywhere. I asked if she would please send us paper copies of the debt and account numbers? She refused and said they could only email it. My wife asked the same thing previously and they declined as well. In the process of talking to her she said that XXXX signed off on the card in XX/XX/XXXX. Later on when I said that the XXXX in Indiana is 6 years, she then changed it and said they signed off on it in XXXX. She was looking at the wrong account, which was a lie. The guy gave the same date to my wife previously, even giving her S.S. # and birthdate. So I know they were looking at the right info. As I was talking with this attorney my wife found an old XXXX account we did have through XXXX that was bought out by another collection agency Velocity who we paid off with in XXXX. We even have a letter from the agency stating that the account was paid in full. So, we have no idea how they got the info or why this has come up? We have dealt with creditors before and they were nothing like this even when legit. These people were awful and dishonest. They made my wife get very upset and distressed over something we had handled a few years back. I have read about the strong-arm tactics of this outfit and their bad reputation, but this has pushed me to the brink of taking legal action against them. Can you help us please? Sincerely, XXXX XXXX XXXX
09/11/2018	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	KY 40504	Web
On Friday, XX/XX/2018 a woman named XXXX XXXX ( Local Data Recovery/XXXX XXXX, not sure which one she works for she says one thing and then it shows on my bank as another name ) contacted my mother and told her that her company was going to be filing a legal suit against me for defrauding a bank and that if I didn't contact her by XXXX she was going downtown. My mom texted me her number, and I called. She was calling to collect on a valid account I do owe, she told me the sum was $ 900+ dollars and they were willing to settle, however if I didn't pay ASAP she would be going downtown. I paid {$190.00} on Friday and agreed to pay another {$190.00} in a couple weeks. On Sunday I decided to run my credit report, because I regularly run my report because I'm trying to fix my credit to buy my mom and me a house. Over the summer I had talked to another company, XXXX XXXX, about the same account for XXXX XXXX, and I know debt companies often sell the debt to other companies, but the company I talked to over the summer was still reporting the account, and I thought that was odd. I called them on Monday and asked them if they'd sold my debt to another company and they told me no, that in fact it was still valid with them and that XXXX might have been running a scam. I canceled my debit card to make sure that no money would be taken out without my permission, especially if this was a scam -- which I believe it to be. I called them Monday ( XXXX-18/yesterday ) and spent an hour on the phone with them, trying to figure out why they were reporting the same account for almost triple the amount, the woman was rude telling me that companies buy and sell debt all the time, which I already knew. I mentioned to her that I believe her company to be a possible scam and she replied 'a scam is something you don't know about, you know about this debt '. I would like this company to stop all further contact with me and refund the money they stole. My bank is already disputing the transaction with the company to refund my money. I find it unbelievable that two companies would report two the exact same debt at different amounts. I've never been in this situation so I really have no idea what to do. I do have a document I signed, however I am unable to currently attach it ( using my work computer to submit this and we can't use XXXX ).
10/29/2018	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	KS 66604	Web
Received a call this morning from XXXX ext XXXX. Caller did not state her name clearly. Claims " the attorney '' is going to file a wage garnishment against me today in my county for a debt of {$1500.00} Refused to provide information about supposed debt other than to tell me the company is " XXXX '' through XXXX and that the last payment I made was for {$30.00} on XX/XX/XXXX and the account was closed in XX/XX/XXXX. Claimed that many letters, emails and phone calls have been sent to me by 5 different collection agencies. Would not tell me the name of the collection agencies. Kept informing me that " the attorney '' allows 1 courtesy call before filing a wage garnishment. I asked for clarification on if I was being sued for debt collection. She stated they are not a debt collector and I was not being sued - that a court order for wage garnishment will be filed today. Still would not give me any information. I told her I would do some research and call her back today. Then I checked my credit reports and found no record of this debt. I then called XXXX directly and was told there was an old debt, then I was provided with an address with XXXX to request the documentation in writing. The XXXX representative was very nice and told me to contact the supposed law firm and " request validation of the debt ''. I called the " law firm '' back and, requested a validation of the debt but was told " we can validate the date but we have to go ahead and file for wage garnishment today, you'll get served papers and you can review the documents at that time. '' I asked for the company name and address so I could make my request for debt validation in writing. Instead I was given directions on how to look up their corporation address through SIS.GA.GOV, corporations business search. I now have to A ) write a letter to XXXX for information and B ) go through several online steps to simply obtain an address for this supposed law firm so that I can make a written request for validation of the debt.
03/05/2021	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TN 38125	Web
On XX/XX/XXXX I contacted LDR Group at XXXX, as a result of LDR contacting my brother and leaving a message on my voicemail. XXXX XXXX left a number to contact him with my file number. XXXX XXXX was very aggressive when speaking to me. He asked me to confirm my last four SSN, I refused. He then asked me to confirm my DOB I also refused. I asked XXXX XXXX what was this in reference to, he told me a credit card account XXXX XXXX XXXX XXXXXXXX. I then told XXXX XXXX that this debt was an old debt. XXXX XXXX then told me that I had just paid XXXX on this account. I told him that was not true. XXXX XXXX then told me that I would be sued for the debt. I told XXXX XXXX that I could not be sued for a debt that was over 6 yrs old. I told XXXX XXXX that I did not want to be contacted about this debt and to not verbally contact me. I asked XXXX XXXX for a mailing address that I would use to address this matter. XXXX XXXX refused. I asked multiple times and XXXX XXXX still refused. I then disconnected the call. XXXX XXXX XXXX acct XXXX XX/XX/XXXX, first date of delinquency was XX/XX/XXXX. The High balance was {$460.00} The Account was charged off XX/XX/XXXX After several unsuccessful attempts to get a mailing address, I was finally given the address : XXXX XXXX XXXXXXXX XXXX XXXX, GA XXXX. After checking the address I realize that I was given the address of the XXXX XXXX After my own research I found the company address as XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX
11/09/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	KS 66215	Web
received a phone number from XXXX on XX/XX/XXXX saying they are from lgr wanted me to verify my date of birth to verify to see what this was even about I have no idea who ldr is and I have received six phone calls within XXXX minutes on XX/XX/XXXX which is a violation of the fair deck collection act I have filed a complaint with the attorney general office of Kansas about this also I received another phone call today that was rejected by my phone sent directly to voicemail stating that I had to call if I didn't call they would send it to the shared server would come to my door and issue me a summons I've researched this account online and I found out that other people have had similar experiences as mine have they are completely in violation of the protection act as well as harassing people they will not give you any information unless you're willing to give them your personal information if they're truly were they can provide limited information such as who they are and what they're calling about or anything all they ever tell you is that regarding allegations against you but nothing specific
04/02/2019	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	LA 70122	Web
https : XXXX called from XXXX and left a message threatening a judgement against me by the end of the day today. They also called my mother - and offered to settle the debt but wouldn't let me pay in person, only over the phone with an email verifying the debt is paid. When I asked to have proof I was paying a real company, they told me that I will be going to court, getting hit on my credit and paying court fees and they will not accept any money from me now.
06/22/2019	No	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	IL 604XX	Web	Older American
On or about XX/XX/2019 I and my wife started to receive persistent calls from Local Data Recovery from phone # XXXX. My requests to cease calling us was ignored.
06/23/2020	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	NY 10306	Phone

06/19/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 91764	Web

03/13/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 75134	Web

03/12/2020	No	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	KS 66062	Web

02/13/2020	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	AR 72207	Postal mail

10/31/2019	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	AZ 85254	Postal mail

09/18/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	AZ 85746	Web

07/10/2019	No	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	IL 60404	Phone	Older American

12/20/2018	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NY 10543	Phone

10/11/2018	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TX 75750	Web

07/11/2018	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt		Phone

07/09/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	FL 33040	Web

06/29/2018	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	MN 55423	Web