Loan Monkey, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/30/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • CA
  • 95138
Web
I have been trying to sign off my refinance loan started with Loan Monkey. Signed final closing disclosure on XX/XX/XXXX with final close date to be today XX/XX/XXXX. Reached out to the title company myself several times and they still have not received closing documents from Loan Monkey. Reached out to Loan Monkey several times wanting update on my loan and why it is taking to long for docs to be transferred to title company. Getting run around. My loan expiration date is XX/XX/XXXX at this point do not think this is going to happen. I will need to start loan process all over again with another lender this may cost me points and additional appraisal fees.
07/23/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • CA
  • 95051
Web
10/28/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • CA
  • 90292
Web
09/14/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • CA
  • 92046
Web Older American