Linear Title & Closing, Ltd CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/05/2016 Yes
  • Mortgage
  • VA mortgage
  • Settlement process and costs
  • VA
  • 23185
Web Servicemember
I purchased a townhome on XXXX XXXX 2016. Weeks after the closing, I found that the closing disclosure and settlement statement omitted {$860.00} in Homeowner Association ( HOA ) closing costs. There was no attempt to convey closing paperwork to the HOA as property ownership was transferred. I am currently liable for {$550.00} in closing costs that were never communicated in the closing disclosure or settlement statement. These outstanding charges would have likely been paid by the seller if they were appropriately communicated prior to closing. On XXXX XXXX, the seller signed a purchase agreement that allowed for up to {$7000.00} in closing costs. This purchase agreement also communicated that the property being transferred was under a HOA. On XXXX XXXX, the seller and buyer closed on the property. The seller paid {$6100.00} in closing costs. My neighbors said to expect a welcome letter from the HOA which would include instructions on how to pay HOA dues. After waiting over a week, I started looking for HOA contact information. I gained access to the HOA website on XXXX XXXX and called the HOA to inquire on the status of the monthly HOA payment. The HOA explained that they were not aware of the property transfer and would need to verify that I was an owner before providing any information. No effort had been made to convey the necessary documents. The HOA requested the necessary documents from Linear Title. The HOA then informed the buyer that there was {$750.00} in unpaid closing costs associated with the transaction. This left me responsible ( and delinquent ) for all these expenses. Also on XXXX XXXX, I contacted Linear Title and eventually reached XXXX XXXX XXXX in the " post-closing '' division. She stated that Linear Title was not aware that XXXX XXXX XXXX was under a HOA and the seller 's title company did not communicate there was a HOA. She contacted XXXX ( HOA ) and XXXX Title ( seller 's closing company ) directly. On XXXX XXXX, XXXX followed up to say the seller would pay for the {$310.00} disclosure packet ( " traditionally '' a seller expense ). On XXXX XXXX, I engaged my real estate agent to get in touch with the seller 's closing agency. On XXXX XXXX, the itemized invoice was received from the HOA. On XXXX XXXX, XXXX Title requested a copy of the buyer 's closing disclosure. I emailed a copy the next day. On XXXX XXXX, my real estate agent happened to see the seller 's closing agent ( with XXXX Title ) while conducting other business. The closing agent informed her that XXXX Title had no intention of paying the outstanding HOA dues that were associated with the closing and this decision was made last week. I was not aware of any attempt to inform me of these results. When I contacted Linear Title, they confirmed that the seller would only pay {$310.00} for the disclosure packet. On XXXX XXXX, I reviewed the documents with an attorney. We placed a call to Linear Title and eventually reached XXXX XXXX again. My attorney pointed out that Linear Title omitted HOA fees associated with the property transfer which they should have been aware of. XXXX XXXX apologized for the oversight but refused to take responsibility for the outstanding costs
09/09/2016 Yes
  • Bank account or service
  • Other bank product/service
  • Deposits and withdrawals
  • CO
  • 81501
Web
We are attempting to purchase a home using cash in which the deed is currently held by Linear Title of Middleton, RI. We have been under contract since XXXX XXXX and have been mislead by this company from day XXXX. We believe that there are some serious legality issues with how they list their properties. After reading reviews about this company online, it sounds like they are notorious for listing properties which they currently have no legal claim to ; basically they put these properties on the market before they have obtained proper ownership, and therefore have no legal claim to yet sell that real property. This causes the consumer to have extremely long closings that never should have happened if Linear would follow laws and guidelines stipulating when they can legally list properties for sale. We are now 2 months into closing, and there is no end in sight. It does n't appear Linear has done anything on this file and they have now stopped responding to emails, giving us any kind of update, or even providing me with the contact info of the foreclosure attorney handling our case so that I can reach out to determine when this will be finalized. I have had over $ XXXX cash wrapped up in earnest money for 2 months now that is just sitting in limbo as it appears nothing is happening with this file. It is completely unacceptable, and illegal, how this company conducts business. I can no longer afford to have that money out of my reach, this should have been resolved weeks ago. We have documented everything including contracts and emails stating timelines that were never followed. I 'd be curious to see if Linear Title actually held the deed to this house on XXXX XXXX, 2016 when we first went under contract. When dealing with something as important as a home purchase, I would certainly expect complete transparency and honesty from the title company ; they 're dealing with people 's livelihood 's and it 's an embarrassment how poorly they 've conducted themselves through this transaction.
02/22/2019 No
  • Mortgage
  • FHA mortgage
  • Closing on a mortgage
  • FL
  • 34761
Web
01/04/2017 Yes
  • Mortgage
  • FHA mortgage
  • Loan servicing, payments, escrow account
  • NV
  • 89031
Postal mail Older American
04/01/2016 No
  • Mortgage
  • FHA mortgage
  • Settlement process and costs
  • DE
  • 19952
Web
02/26/2015 Yes
  • Mortgage
  • Other mortgage
  • Settlement process and costs
  • FL
  • 34611
Web