Lincoln Financial Services CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/25/2017 No
  • Vehicle loan or lease
  • Loan
  • Credit monitoring or identity theft protection services
  • Problem with product or service terms changing
  • CA
  • 90706
Web
I gave XXXX cash and then I traded in my car so total of XXXX to purchase me a vehical but apparently the vehicle broke down with in 2 we eks on driving the SUV I went up there to the car place were I purchase it from which is the city of XXXX California talking to the lady who said I was APPROVE but I still had to put down a payment which was th XXXX so she was n't trying to help me than she said call the place who approve my loan which was Lincoln finance company in XXXX XXXX California I spoke to XXXX which he requested me yo send proof that the car was messed up and how much he will see if he can help me well 1 month go by than mon th 2 came and he told me there is nothing he could do about while after a long wait in the mean time I had no money back are a vehicle for me and my XXXX children they knew my situation but apparently did n't care long story short he do n't work for the company no more wow such a mind blower so I go back to the dealer because everyone was giving me a run around from the dealer to the fiance company the lady at dealer said she will only give me XXXX back but not cash so I told her no I do n't want another vehicle from you guys I need all my money she said no I will give you another vehicle her name is XXXX well she was n't trying to work with me my children was missing school due to the problem so I filed a complaint still no results so I feel this should be removed from my credit report as soon as possible now this whole situation was unfair to me and my children for them ripping me off but yet still sending me letter by mail I will not pay them anything at all because it was there fought and I gave them the vehicle back
11/06/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Lender trying to repossess or disable the vehicle
  • CA
  • 92335
Web
we try to seek help from them, one day we call asking for the opportunity to have our payment from XXXX to skip but they say no until the XXXX month, and then we ask to have the XXXX payment paid by Friday the XXXX of XXXX meaning we got one payment behind, because the XXXX payment was on the XXXX plus the 10 day grace period, and at that time was only XXXX payment behind, and they took the car on the XXXX of XXXX, and then they said that they don't have any note on the system and I also talk to the manager but they said, that don't care what we do, under the fair collections practices act they already violate our rights, this was anon fair practice. and then they call us to see if we can give them XXXX by the same weekend we ask them to pay the XXXX payment, but now they were adding the tow fees. so we wouldn't not going to pay the tow for this unfair collection practices.
06/03/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MA
  • 01854
Web Servicemember
Lincoln Financial Services repossessed my car in XXXX of XXXX and closed the account in XXXX after I lost my job and instead of working with me they threatened me with legal action and subsequently reposed the vehicle. Every month since XXXX of this year XXXX, they have reported the same closed account as open and delinquent. Then they close it before the end of the month and reopen it as a new account on my credit report, dropping my score XXXX point every time. Once I regain the points, they delete the account and re list it again 3 weeks later as a new account open and delinquent again dropping my score XXXX points. This is obviously very deliberate and is infringing my my due process rights as well as flagrantly violating my protections under the CFP Act. THEY NEED TO STOP immediately!!!!
03/02/2016 Yes
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • CA
  • 92021
Web
My vehicle was financed with Lincoln Financial Services. My payment was 31 days late and they repossessed the the vehicle. I made several attempts to get the vehicle back and the VP stated she did not have time to talk with me and that I would have to wait for her schedule to open up to speak with me. I strongly urged her to address the issue with me on the phone and she hung up on me while stating she did n't have time. When I called back and asked for her supervisor her staff advised me she was the owner of the company and I was not able to speak with anyone else regarding the situation. So at this point, not only am I not able to get my car back, but her staff has also lied and stated she holds a title that is completely false.
12/19/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • CA
  • 90706
Web
XXXX which was what they were trying to give me for my trade in and XXXX cash which wasn't authrozied to take and monthly payments of XXXX a month now they sold me a lemon car tryed to go talk to the company and the financed company to fix the problem they didn't care was very rude telling me they wasn't going to fix I couldn't get my mom back and so on but a really bad situation
03/26/2017 Yes
  • Consumer Loan
  • Vehicle loan
  • Shopping for a loan or lease
  • CA
  • 92024
Web
I got a truck for my cousin on my credit then they were going to transfer to his well the car got repo and they sold it without my consent and they never notify me and its on my credit as a bad debt. They chargeing me more then car was worth. They called my work and they were harassing me
05/05/2022 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Problem with the interest rate
  • CA
  • 92173
Phone
08/13/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90801
Web