LendUp Loans LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
12/03/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	OH 456XX	Web	Older American
I need to make a complaint about a company called XXXX, aka XXXX XXXX aka XXXX XXXX aka Flourish. They state in their contract that in order to exercise my right to receive written notice if any loan payment would vary from the amount authorized, I am to send a written request. Authorization to Vary Amount of Payment. I have the right to receive written notice if any loan payment will vary from the amount authorized above. To exercise this right, I will send a written request to your service provider at XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, CA XXXX. Unless I exercise this right, I authorize you to vary the amount of payment you seek, without notice, so long as such payment is at least 50 % and no more than 120 % of the amount I authorize above. They also have it in their contract that to cancel the EFT authorization I am also to send a written request. Cancelling this Authorization. If I wish to cancel this Authorization, I will write to your service provider at XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, CA XXXX, or call you at XXXX in such time and manner so as to afford you and my depository institution a reasonable opportunity ( typically three ( 3 ) business days ) to act on my request. On XX/XX/XXXX I sent a written request to receive a written notice if loan payments would vary from what was originally authorized. I received no acknowledgment of this request. On XX/XX/XXXX I sent a letter via certified mail asking for a payment arrangement, canceling the EFT authorization and also the authorization to vary the loan amount. I never received the green card back from this certified mailing. The certified mailing went out on XX/XX/XXXX. I can only assume it was refused. The contract states they want such requests in writing, but yet they refuse to accept such requests. XX/XX/XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX To Whom It May Concern : I need to set up an extended payment plan on the loan I took out on XX/XX/XXXX for {$500.00}. Pay off amount is {$610.00}. I want to break this up into 4 payments of {$150.00} each. I will pay by money order and it will go out on the following dates : XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. I could also make payments via prepaid debit card on or before the above dates. I also would like to cancel the EFT authorization and also invoke my right to receive written notice if any loan payment will vary from the amount authorized above. I have already sent a letter, dated XX/XX/XXXX, exercising this right. ( Please see enclosed for copy ). Thank you XXXX XXXX Package In-Transit Updates Tracking History XX/XX/XXXX In Transit to Next Facility Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. XXXX XX/XX/XXXX, XXXX XXXX Departed USPS Regional Destination Facility XXXX XXXX CA DISTRIBUTION CENTER ________________________________________ XX/XX/XXXX, XXXX XXXX Arrived at USPS Regional Destination Facility XXXX XXXX CA DISTRIBUTION CENTER ________________________________________ XX/XX/XXXX, XXXX XXXX Departed USPS Regional Origin Facility XXXX OH DISTRIBUTION CENTER ________________________________________ XX/XX/XXXX, XXXX XXXX Arrived at USPS Regional Origin Facility XXXX OH DISTRIBUTION CENTER ________________________________________ XX/XX/XXXX, XXXX XXXX Departed Post Office XXXX, OH XXXX ________________________________________ XX/XX/XXXX, XXXX XXXX USPS in possession of item XXXX, OH XXXX The tracking history of the certified mail piece is as above. Apparently it was delayed, but the trail ends XX/XX/XXXX. Where is this now? I can only assume it was refused by XXXX XXXX. On XX/XX/XXXX, they went ahead and took the money anyway out of my checking account which left me overdrawn about {$500.00}. I attempted a stop payment for the original due date of XX/XX/XXXX because I attempted to contact XXXX XXXX several times to get an extension, but heard nothing. They did give me an extension after I had stopped payment and the bank paid it anyway because the stop payment had the wrong date. Unfortunately I had to borrow again to cover this. On XX/XX/XXXX I sent an email again exercising my rights to cancel the EFT and varied payment authorizations and ask for a payment plan. XX/XX/XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX To Whom It May Concern : I need to set up an extended payment plan on the loan I took out on XX/XX/XXXX ( funded XX/XX/XXXX ) for {$500.00}. Pay off amount is {$610.00}. I want to break this up into 4 payments of {$150.00} each. I will pay by debit card by the following dates : XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. I also would like to cancel the EFT authorization and also invoke myright to receive written notice if any loan payment will vary from the amount authorized above. I have already sent letters dated XX/XX/XXXX and XX/XX/XXXX exercising these rights, the second by certified mail. I have received no acknowledgment that they were received so I assume you have chosen to ignore them. I also can not get you to return phone calls in a timely manner. If I don't hear anything from you by Friday, XX/XX/XXXX, I will proceed to file complaints with the attorney general of the state of Ohio and XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) stating unfair lending practices and violating your contract regarding the above rights. I received the following reply : Hi XXXX, Thank you for contacting us and providing your verification details. We appreciate you following up on this matter. Unfortunately we can not modify your loan at this time. However, since you are unable to make your upcoming payment and in order to avoid any additional fees you may incur, we will not debit your account on XX/XX/XXXX. We have also temporarily deactivated your checking account on file. If you do not make your payment on your scheduled due date, we will place your loan in an overdue state. When you are able to make a payment, please contact us directly to reactivate your checking account and discuss payment options. If you have any additional questions or would like to speak with us further, please request a call back at XXXX. We hope this information was helpful and thank you for choosing us! Regards, XXXX How would you rate my reply? Great Okay Not Good -- XXXX XXXX XXXX I am not trying to get out of paying this debt. I was just asking for a payment arrangement. I also would like to know why my 2 written requests were ignored when it clearly states in the contract they want a written request. I feel they have violated their contract. As for requesting a call back, that's a joke too as they will not return calls in a timely manner. Several calls placed on XX/XX/XXXX were not returned until XX/XX/XXXX. They began calling me starting beginning XX/XX/XXXX. They called me twice on that day from XXXX at XXXX XXXX EST and XXXX XXXX EST. No message was left. They called on XX/XX/XXXX at XXXX XXXX EST, XX/XX/XXXX at XXXX XXXX EST, ( XX/XX/XXXX was XXXX ), XX/XX/XXXX at XXXX XXXX EST, twice on XX/XX/XXXX at XXXX XXXX and XXXX XXXX EST, XX/XX/XXXX at XXXX XXXX EST. No messages at any time. I keep my phone off most of the time because of robo calls and calls early in the morning as I work second shift. On XX/XX/XXXX they called at XXXX XXXX and I answered the phone. They wanted to discuss payment. They had received my email of XX/XX/XXXX. They denied knowledge of the written correspondence I had sent. The only way they would set up a payment plan and put me in " good standing '' was to start debiting my bank account again, which I refused. I told them I would make a payment on XX/XX/XXXX. I told them I don't want them in my bank account, that I don't care about being in " good standing '' with them. They refused to send me an email detailing the conversation and my plan to make a payment because I didn't sent up an automatic debit. Why do I have to follow their contract, but they don't have too? This is misleading, telling people to send correspondence to an address and then refusing such correspondence. There is no mention of sending an email in the contract. It is also stated in the contract that one does not HAVE to authorize EFT. I feel this company needs to be investigated. The people of the state of Ohio don't need this kind of unethical company. Thank you. XXXX XXXX Sorry I had paragraphs in my original document, but couldn't fix it.
11/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX XXXXX	Web	Servicemember
To Whom it concerns, PLEASE IMMEDIATELY REMOVE, as required : XXXX XXXX or else wise MODIFY its reporting as mandated and certify its COMPLIANCE in a physically verifiable document form ensuring to me VALIDITY of claim and processing of reporting activities. I AM within my consumer RIGHTS to request this and even DEMAND your claims silenced else wise. I DEMAND that you IMMEDIATELY EXTINGUISH your injurious and unethical illegal claims versus me as it is in clarity nothing greater than immoral subterfuge and overwhelmingly deceptive, each being clear and vile infractions of mandatory responsible and reasonable lawful reporting of claims. In the least of issues is that your item of delinquent and/or derogatory claim, as currently displayed on my credit reports, is significantly deficient of substantiated facts of validity, documentation of that validity, compliance of reporting HOW REPORTED, certification of that compliant reporting, To date I have not been offered nor delivered any suggestion of absoluteness and legitimacy to your claims, despite my lawful requests for your demonstration and documentation in evidence of your testament of facts as related to the exact true correct and complete physically verifiable proof of validation of item itself much less the presentation of the mandatory perfect and complete certification of compliance of reporting even to the mandatory metro 2 format. Being that as the truth of the matter and in consideration of your lawful requirements to REPORT, combined with my reasonable concerns in direct or indirect response to many recent consumer information breaches such as with XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX, XXXX, XXXX, XXXX XXXX, XXXX University, the Veteran 's Administration Records Division, and OTHERS I have no confidence in your statements of claims AS THUS FAR PRESENTED, although I can not here and now yet state a claim of denial of responsibility. I simply am exercising my consumer rights to QUESTION any concern-able misinformation and demand document proof as to the validity of claims of debts owed and FURTHERMORE DEMAND EVIDENCE detailing the CERTIFIED nature of the TRUE CORRECT and COMPLETELY COMPLIANT REPORTING of the alleged validated data, even to the full mandatory standards of the METRO 2 FORMAT. Unless else wise proven, it can only be logically and LEGALLY assumed that the claims/Item, as reported, is not proven fully physically verifiable and valid as related to its truth, accuracy, completeness, and timeliness therefore being ILLEGALLY assigned to reporting! Further there is no document evidence of mandatory certified Metro2 compliance, a minimal condition of REPORTING regardless if item is true or not. You are of no legal option but to lawfully and permanently rectify your now current not compliant reporting by immediate removal of any and all derogatory claims and or modification to a perfect and COMPLIANTLY REPORTED status. Your hesitation will be assumed your willful derelict of responsible regulatory reporting and infraction-ous injuriously deceptive reporting, regardless if true or not. COMPLIANCE of reporting is MANDATORY criterion to report, NOT OPTIONAL. I do NOT authorize you nor any agent to misreport versus me in an unregulated and unlawfully not perfect correct complete and certified COMPLIANT manner, even to the mandatory METRO 2 FORMAT REPORTING standards. You have 15 days to submit your requisite corrections and or removals! In GENUINE SINCERITY I CLOSE,
07/10/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Loan payment wasn't credited to your account	CA 92584	Web
During a hard time in my life when I was unemployed I got caught up in the payday loan scheme to stay a float. I came across XXXX in XXXX, over the next year I was paying back the {$300.00} loan every week as promised. Then they push me in a large loan with longer payback period. At first this was okay, but then the interest began to accoumlated never allowing me to pay off the loan in full. Mind you in reviewing my history with them I had several short term loans all of which where paid on time and quickly, but with this longer term loan it became difficult. I tried on several occasions over the course of three years to pay it and/or make payment arrangements to settle without any results. They would began debiting my checking account so much to the point my checking account ranked up numerous NSF or over draft payment fees of {$30.00} a pop. This caused my checking account to reach as much as {$900.00} in fees causing my bank to close the account and report me to check systems. I tried to reach out since XXXX to lendup via online customer support their only direct means of communication with results. In the last three years I maybe spoken to an actual live rep 4 times and each time I was told that I had to pay the debt in full and they could reduce, settle or change payment terms. Every attempt to raise the principle amount of {$1000.00} in full was impossible. In fact this past year I attempt to pay the balance with proceeds from tax return and twice payment was reject from their system making it difficult to payoff this debt. I finally was able to speak to a live rep after several emails and was told that they would could take a payment over the phone, but that I need to have prepaid debit card, no credit cards or checking account payment. I borrowed the money and loaded it on a prepaid debit card and attempted to pay online again without success. Once again I reached out several times, the last time being on or about XX/XX/XXXX and go a rep on the phone to take a payment, but their system rejected it because they wanted need the entire balance plus interest. Fast forward, this issue has caused major damage to my credit file and fico as they continue to report current ( 120 days ) late on a four year old debt. At this point since have attempted to settle with this online lender over the course of four years without success and they have continue incorrectly report this debt current ( 120 days ) late, and that this loan is clearly and example of illegal prey of consumers for payday loans they can't afford. I humbly request this debt and line item of current, ( 120 days ) late and delinquency reporting be permanently removed from credit file.
04/04/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Delay in processing application	IL 60440	Web
I, XXXX XXXX, applied for a Pre-approved Credit Card and was approved for a Credit Card via XXXX for {$1000.00} Credit Line on XX/XX/XXXX. I received a credit card onXX/XX/XXXXand proceeded to activate my credit card via phone for purchases. The automated credit card services at XXXX ( XXXX ) indicated that my Credit Card Balance of {$1000.00} is available for purchase. I was later informed via email address ( XXXX ) that I needed to submit via uploading into their website additional verification information ; specifically copies : Social Security Card ; Recent Utility Bill, and Drivers License in order to gain access to my Credit Card Line of Credit. I proceeded to email and upload all requested documents on XX/XX/XXXX and XX/XX/XXXX. I called XXXX at XXXX to inquire about the status of receipt of my required identification documents and the customer service representative verified receipt of my Drivers License and XXXX XXXX XXXX Utility Bill and indicated that for some reason Card Services could not receive the emailed uploaded copy of my Social Security Card which was very concerning since Card Services received the Drivers License and XXXX XXXX XXXX Utility Bill from the identical email address : ( Support ) XXXX. I spoke with a Card Services Representative about their indication that my copy of my Social Security Card was not be received mysteriously and I re-emailed it at least 4 times ( between the dates XX/XX/XXXX and XX/XX/XXXX ) and 3 times while the Customer Service Representative was on the phone line around XXXX XXXX CST on XX/XX/XXXX. No plausible reason was provided as to why my Social Security Card was not received which is sensitive personal indentification information. On XX/XX/XXXX, the Customer Service Representative did not provide an alternate email address for me to upload and email my Social Security Card in order for my Credit Line to be made available. I was simply told that my Credit Card will not be activated until XXXX receives a copy of my Social Security Card. I am extremely concerned that my personal identification information has been obtained for Fraudulent Reasons and never was intended to provide me a Credit Card Line of Credit. I requested to escalate my concerns to a Supervisor and was denied an opportunity to complain to a Supervisor or Member of Management for review. I had no other choice but to file a complaint with CFPB on XX/XX/XXXX to protect my personal identification information to avoid potential fraudulent activity with personal identification information submitted for XXXX Credit Card approval and usage.
12/29/2018	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	TX 77566	Web
I have recently found myself in an unwarranted financial crisis with a company named FLURISH INC DBA LENDUP. On or about XX/XX/XXXX, I obtained a loan through this company to rebuild my credit. Shortly thereafter ( XX/XX/XXXX ), I changed banks and multiple attempts to contact LENDUP to update my account to reflect my new account changes went unanswered. Between the months of XX/XX/XXXX and XX/XX/XXXX, countless attempts to contact LENDUP were made. Additionally, LENDUP has not reached out to me neither. As of XX/XX/XXXX. 2 + years later, any and all attempts by me to make contact to pay this debt has failed. Every month, Lendup relentlessly updates my credit report with 120-149 Days Late, which has destroyed my credit score. My most recent and probably my last attempt to reach out to LENDUP was yesterday XX/XX/XXXX. Four different approaches were used to contact them ; 1 ). email ( XXXX ; XXXX ), 2 ). Online submit @ https : //www.lendup.com/contact ), 3 ). Cellphone, and 4 ). Attempted to create a new account to gain access to their system, however the system states the SSN submitted is already in use, prompting me to log in using a different account. Each time I send an email, I receive a system generated email response that states, Thank you for contacting us! We're currently experiencing higher than normal response times via email. Please note if you are not logged into your account, response will be delayed further. I have exhausted all efforts to contact this company. It is in my professional opinion that FLURISH DBA LENDUP is in violation of the Fair Credit Reporting Act. Furthermore, I feel FLURISH DBA LENDUP is engaging in unfair, deceptive, or abusive acts or practices or that otherwise violate federal consumer financial laws. The company has not given me the opportunity to repay this loan as I promised, to build credit and provide access to cheaper loans, as it claimed. My family and I are struggling tremendously with higher interest rates and I am unable to obtain a loan for a house or vehicle.
02/21/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	TX XXXXX	Web
In XXXX of 2017, I was significantly affected by Hurricane Harvey. This tragedy left my family and me homeless for a month and a half and during the majority of the time, I had no access to a phone, Internet, or other communication sources. Additionally, I lost my job due to the hurricane and was unable to make payments on some of my credit card accounts. I was unable to reach out to companies as I didn't have the means to do so and, frankly, it was not a priority of mine. Knowing that I was affected by the hurricane, these companies still reported late payments on my account, which I feel to be disrespectful as I was going through a struggle. After I was able to move back home, I got a job and was able to start making payments on my accounts. In XXXX of 2017, I sent goodwill letters to companies explaining my situation. The majority of them did not agree to remove the payments. I am not contacting you all to see if this issue can be resolved. I tried to get this issue resolved already by contacting the company directly and submitting a complaint to the XXXX directly. Both of those were unsatisfactory and I would like other entities to investigate this matter, if possible. I have documentation from a representative of XXXX stating that the late payment was refunded, therefore implying that the late payment is inaccurate and needs to be removed from my credit report immediately. Additionally, I contacted the company to be informed of their relief efforts of victims of Hurricane Harvey and was not given a direct answer. This is not proper customer service. Finally, their response of saying that they are unable to remove it is blatantly false and should be investigated. I have had other credit card companies able to remove the payments from the reports, so them saying they are unable to modify is incorrect. Please investigate this company and my matter to the deepest extent possible.
06/12/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Application denied	FL XXXXX	Web
On XX/XX/2018 I was directed to a XXXX XXXX XXXX Application from XXXX XXXX. It sent me to the application page and as i started filling out the information it asked me to verify my email. When i received the verification email i discovered that there was a technical issue in their system because it was recognizing me from when i applied several years ago. I immediately called their customer support line which is really only an application support line and notified them about the problem. The girl kept telling me that i was denied and that nothing has changed in their decision. I kept trying to explain that i had NOT even completed the application and could not understand their logic. She just kept repeating herself that everything on their end is fine and that they can't extend me credit. I kept asking for someone else or a supervisor because i could not understand how i could be denied for something i haven't even applied for yet. I considered this to be discriminatory and nature and just ridiculous. I decided to try to continue the application on my own but because of my old account i had to put a different phone number. So i put my secondary phone number and completed the application. I was told that it was denied because they were unable to verify my information. I sent in copies of my social security card and driver 's license and now i come to find out that i have been " permanently restricted '' because i made a typo on my social security by 1 digit. I stated that they have proof of what my social security is and that they should just be able to merge the profiles, delete one of them or just fix the issue. They stated that they won't do anything about it and that i can never get a card with them. Honestly i just feel like they were discriminatory from the beginning and their objective was to deny me for the card before i even applied.
08/11/2020	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	CA 92083	Web
This company offers both payday loans and installment loans. I took out a payday loan in order to be able to pay off my installment loan and renew it. I paid off the loan early but when I tried to initiate it again, it was denied. The stated reason was that my income was insufficient. This seems dubious for several reasons : 1. My income is the same as it was the last times I renewed the loan. 2. The loan amount is also the same, and is only {$400.00}. 3. I have the highest status in their internal reliability rating statement and a history of 100 % complete and on-time payments. The company will not allow me to apply again for 30 days, by which point the loan will not help me. In the past, they unilaterally changed the rules of their system and took away the most exclusive loans that offered friendlier rates and mandatory credit bureau reporting ( to build good credit ). This was frustrating as I was working toward the status level that would allow me to do this and had nearly attained it when they took it away. Their rates are excessively, punitively high- just like your local check-cashing place. I had continued to use them because they allowed me to choose for the {$400.00} installment loan to appear on my credit report. Now that they have denied it without giving me a legitimate reason, I will never use them again. In the long run, I will be better off because I will no longer be paying Lendup their abusive interest rates, but in the short term it has been painful. I used all of the money in my checking account to make the last payment early, so when they then did not allow me to renew the loan I found myself facing late bills and overdraft fees. I would caution anyone against using this companys services.
10/20/2017	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	MI 48313	Web
I have had a credit card with XXXX for about 6 months now. I have made payments to this account before online with my checking account which is stored in their system. I recently submitted a payment with this same checking account only to find that it was returned, charging me a XXXXXXXX XXXX fee, because the bank account was " unable to be located ''. So I asked them about it, and they told me to add the bank account again and submit a new payment and they would remove the fee. So I did, I submitted another payment which once again was returned for the same reason. Now I have {$50.00} in fees. Mind you, I have confirmations for all of these payments in my email. After this second attempt and fee charged, I called them again only to be told " well it might have been because you made them payment on a different platform, because your successful payment was made on the internet and your rejected payments were made over the phone '', WRONG. This is false, as I made the payments through their faulty app. The representative said he could only remove one fee after I made the payment over the phone with him, and refused to transfer me to a supervisor. So I said fine, gave him a payment over the phone, told him to remove the one fee and I would call back to get a supervisor later. " sorry sir but I can not remove the fee ''. Once again, the run around. So here I am, with XXXXXXXX XXXX in fees, lies, and no help from this horrible lender, and a payment made which who knows, will probably get rejected again! We will see! Representatives name is XXXX. Incredibly rude, refused to help, threatened to end the phone call. Unbelievable.
02/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 90036	Web
I have had 57 loans with this company over several years. This particular loan of {$1000.00} was initiated XX/XX/XXXX, and like previous, payments were set up to automatically debit my checking account for 9 months. I was away the early part of XXXX taking care of my parents. When I returned XX/XX/XXXX I called the company to get a paid-in-full letter and was told by a lady named XXXX ( sp? ) they had deactivated the automatic payments in XXXX and failed to contact to me -they were using an old email address of XXXX from XXXX AND they did NOT call either of my work or home numbers, or send notification to my mailing address of XXXX XXXX XXXX , # XXXX, XXXX XXXX , CA XXXX. She updated my email address and noted I could make payments via their website portal. I did so and made payments monthly and the final payment on XX/XX/XXXX. Upon reviewing my credit report in XX/XX/XXXX I learned the company reported they charged the account off for {$890.00} on XX/XX/XXXX and did NOT report any of the payments I had made right up to paying the account off XX/XX/XXXX. Even after disputing with all three Credit Bureaus they first insisted no payments had been made, and the information they reported was accurate and the account was past due {$620.00}. On the second dispute I provided bank account statements to the Credit Bureaus showing the debits and final payment made XX/XX/XXXX. Now they have switched their position again and acknowledging payments were indeed made and claiming the account was charged off in XX/XX/XXXX when I called them for the paid-in-full letter. They are now reporting the account as charged off in XXXX and paid.
10/01/2015	Yes	Credit reporting	Incorrect information on credit report Information is not mine	CA 91007	Web
Dispute Over Inquiries on XXXX Credit Report- Unauthorized AccessI contend that all of the inquiries made by FLURISH INC. , XXXX XXXX XXXX XXXX, XXXX XXXX CA XXXX, on my XXXX Credit Report are unauthorized and must be removed. Credit reporting is inaccurate, incomplete and unauthorized. I did not give my consent to access my credit report. Background Identification BreachOn or about XX/XX/XXXX, I had my gym bag and contents in a locker stolen and compromised. At the time I believed that my identification had been in my purse in my car, however, this was not the case. From that date on I obtained replacement identification without knowing that I had a right to file the information with the credit reporting entities. Since XX/XX/XXXX, up through and including XX/XX/XXXX, I find that an individual in XXXX XXXX XXXX, California, may be compromising my identity. During these times I have found that my internet email has been inordinately littered with requests for credit card loan and merchant credit card offerings, which may or may not be normal these days, but seem unusual and suspect. Any internet inquiries into my credit, if any, were unauthorized by me. Demand to Remove Unauthorized InquiriesMy review of a recent XXXX credit report indicates that items, from XX/XX/XXXX, up through and including XX/XX/XXXX, stated above, constitute unauthorized and unlawfully accessed information in violation of state and federal law.
10/17/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	LA 70802	Web
I took out two single payment loans with LendUp on XX/XX/XXXX and XX/XX/XXXX. The XX/XX/XXXX loan was in the amount of {$200.00} with an interest rate of 401.50 %. I repaid this loan as agreed on XX/XX/XXXX in the amount of {$230.00}. The XX/XX/XXXX loan was in the amount of {$350.00} with an interest rate of 521.32 %. I repaid this loan as agreed on XX/XX/XXXX in the amount of {$390.00}. While browsing recent CFPB actions, I noticed that the CFPB had filed a lawsuit against LendUp for violating the terms of a previous settlement amongst other illegal and fraudulent activity. Just as alleged in the CFPB complaint, I gained no benefit from being a repeat borrower with LendUp. Indeed, my second loan was issued at a HIGHER interest rate than my first and this loan was confected after the time period noted in the lawsuit. Interestingly, the company website now states that it's no longer in the business of direct lending, but does inform customers : " Although we're no longer lending, were now working with some third-party lenders to oer our customers multi-payment installment loans in higher amounts with longer repayment terms than the loans we previously oered. Enjoy the exibility and convenience of this new customer experience. '' I can only imagine that the third party lenders will continue exploiting consumers by engaging in usury and doing everything they can to evade state & federal regulation.
03/23/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	CA 92057	Web
To Whom It May Concern : I reviewed a copy of my credit report and the following company ran an unauthorized credit inquiry on me on my account. This is not a factual record In fact I spoke with the company and thry promised to remove this Inquire and not publish it as a soft hit either because I did not give permission nor did I consent of any kind I never authorized such action and this constitutes a violation of my rights under the Fair Credit Reporting Act 604 as well as a violation of my rights to privacy. Please contact this company and investigate such occurrence. I am requesting an updated copy of my credit report, which should be sent to the address listed below. According to the provisions of 612 [ 15 USC 1681j ], there should be no charge for this report. In addition, as part of your investigation, please send the names, business address and phone numbers of those who made unauthorized credit inquiries so I may contact them directly. I am requesting all the names you contacted to verify this was factual. You have 30 days to remove this from all there credit agencies and report it correctly. If not I shall seek an attorney to represent me in a Court of law. I will also send you a certified mail of this exact letter. If you have any questions or need additional information, please contact me at address listed below. Thank you. Sincerely, XXXX XXXX
06/22/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	TN 37312	Web	Older American
On XX/XX/XXXX my payoff amount on a {$500.00} loan was {$260.00}, I was paying {$48.00} a month. I was told if I paid off the loan with my debit card I could re-loan. I asked if I would be able to barrow more once the loan was paid off and I was told I would find out when I paid it off. OnXX/XX/XXXX I paid off the loan with my debit card and when I went to re-loan I was told I could get up to {$900.00} and I could pay it off in 12 months at {$88.00} a month. After answering some questions about income which were the same questions I had answered in the past to get the {$500.00} loan I was denied the loan and was told I could ask for a loan on XX/XX/XXXX. At no time was I given the option to barrow a lesser amount. I called XXXX and spoke to a XXXX and explained what had happened and I was basically told there was nothing they could do to over ride my payment to get a refund or barrow a lesser amount. Both my wife and I are both XXXX, my wife gets paid on the XXXX of the month and I get paid on the XXXX Wed of the month. This has caused a financial hardship and cause us to lose close to {$400.00} in over draft fees which has caused us to not pay bills or buy my medication. Had I known I was not going to get the loan I would have never paid it off. I filed a complaint with my bank and as of today XX/XX/XXXX there has been no resolution.
07/04/2017	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Problem with customer service	NY 148XX	Web
i became a lendup card member since XX/XX/XXXX to move up the ladder you have to pay on time, update correct contact info my card was up for review for a credit line increase i had called to update my phone customer service called and when i answerd they hung up and sent an email stating they needed a code to get throughwhich was not true i had a dial tone couldnt call out but i could recieve in coming calls.i was denied a credit line increase there excuse was i was over my limit it was there interest fee that brought me over the limit from XXXX to XXXX credit limit is XXXX i was angry because they are playing a game what ever is going on at the moment emailed several times and stated close my account. they sent an email on a saturday that stated my account is closed there office is closed on weekends i called monday morning wanted my card re-instated i was told they cant made my payment of XXXX min of XXXX and XXXX for the overdraft.i was told my account was closed and couldnt re-open my account shows available credit of XXXX and is still open at this time looked up the card agreement it states i can cancel at any time and can be re-instated they de-activated my card so i cant use my avail. credit the card agreement and or disclosure had been breached by the lendup card co.
01/12/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OH 443XX	Web
I received a payday loan in XXXX of 2016 through the company XXXX but the lender was listed as XXXX XXXX XXXX XXXX XXXX XXXX. I defaulted and then set up a payment plan with XXXX, the collection agency that works directly with Lend Up. I have one more payment until this is completely paid in full. I recently received a phone call from XXXX XXXX. They also contacted my mother and sister stating I owe them this money for XXXX XXXX for the same account. The amount owed they stated was not even correct. They were asking me to set up a payment plan or they would be filing a case with the court system. I did not want to agree to anything because I was not even sure of the account this XXXX XXXX was referring to. After some research, I realized XXXX XXXX was the lender through the loan I received from the XXXX company who already has XXXX collecting the money I owe. And, now this XXXX XXXX is attempting to collect the same debt. I want XXXX XXXX to immediately stop contacting me and I want them to be investigated for fraudulent collections and harrassment. I have sent them a PDF and screenshots via email of my account information with XXXX where I received the loan from XXXX XXXX as well as, my payment information to XXXX, the collection company for XXXX.
12/14/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	LA 704XX	Web
I began borrowing funds via payday loans from Flurish dba Lendup in XX/XX/XXXX. I made my payments on time and if I needed an extension I would request them. I accrued ladder points that would position me to borrow more funds at a lower APR. I began borrowing when LendUp was in its beginning stages and the ladder points system in Louisiana was incomplete. I borrowed so much that I made it to top tier really quickly and was not receiving the proper discounts/APR rates. Over time, I kept track of my payments and the high interest I was being charged despite what the company advertised and what I was told. I would file formal complaints and I would receive refunds. In XXXX -XX/XX/XXXX, I experienced financial hardship due to the government shut down. I reached out to LendUp to request a payment plan. I also inquired about the wrong interest rates and stated that I was being charged the wrong amount considering my ladder points. This is not the first time this happened. I spoke with a male rep who called regarding my overdue payment and he agreed to waive the balance if I made two payments. This is why I refuse to remit the payment they are stating I owe. I do not owe them anything. My account has been paid in full.
05/20/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	TX 77014	Web
I took a loan out for XXXX and it was set to take out on XX/XX/XXXX. I called in on XX/XX/XXXX to have it extended to my next pay date of XX/XX/XXXX. Now before this call I already called in previously to inquire my options so I knew which option I was going with as the rep was also aware upon reading the notes. Upon getting off work I saw my account was drafted Saturday. I called no one was available on Saturday so I sent an email in regards to the issue. Sunday I received conflicting information from a rep advising XX/XX/XXXX could not have been my date and I requested them to review the call.i advised there was no way I requested to pay two days later. I called in Monday spoke with a rep who was unable to assist me. I asked to speak to a lead or supervisor and she advised I couldnt speak with one until two days. I advised her my account has pending charges and I am going to be charged fees and she said she couldnt do nothing and released the line by hanging up on me. This is unacceptable and poor customer service. I asked her if she knew a supervisor wasnt available when would one be available she said in TWO DAYS! And proceeded to hang up in my face because she said she didnt know what else to do!
12/08/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	WI 535XX	Web	Older American
I have borrowed from XXXX since XX/XX/XXXX using my phone to conduct loans online. There has been only one incident in the past about completing a loan due to a " glitch '' in their software. Was resolved, although not quickly. I have never missed a payment and have sometimes paid early. I live in Wisconsin. I am " achieved Gold Status '' on their " Ladder to Success '', yet am told Wisconsin does not allow consumers to go beyond " Silver Level ''. I have never been able to borrow any higher amounts nor have I been charged a lower finance rate even though I have paid on time and or even early. Since XXXX XXXX, XXXX, I have been trying to re-apply for another loan and the system has another " glitch '' in it. SIX DAYS LATER ... ..STILL UNABLE TO RE-APPLY!!! This has hurt me financially as I neeed the money for rent due XXXX XXXX. Nothing is posted about the problem. They tried to say my phone was causing it. Another employee said I was " Third Party Restricted ''. I called those people. They said I was not and XXXX was giving me wrong info. I find 6 days of an issue not resolved as indication of something else going on. Am I due any refunds???
10/25/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 953XX	Web
I called LendUp and explained that my account is still open but being reported as closed on my credit report. I was asked to take a pic of the account showing its closed. I took one picture because its been reported to all credit reporting agency. They told me it would be a couple days and should be resolved and it still remains on my credit report dropping my scores because its listed as closed. They reported it closed because there was a .89 transaction made on the account last month that was not by me. So instead of calling, emailing, texting or evening faxing they decided to report my account as closed. The first time I called about the problem their attitude was terrible and they transferred me to the fraud department. They put me on hold and then hung up the phone and never called back. The fraud department operator was very rude and nasty to me. Terrible customer service and the company communication is the worst I have ever experience or seen in my life. LendUp could care less what it did to my credit report they just keep claiming it will be fixed. After 4 phone calls to the company its still on my credit report.
03/01/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84010	Web
THis Credit card from a place called Lendup XXXX XXXX pulled my credit hard i have conversated with them twice they refuse to take this off my credit report i did not authroize them to pull it someone used my info to apply for a credit card or they tried to set up an account without my authorization and they are refusing to do anyting about it. they wont admit that i didnt authroize it they just look at the fact that someone used my phone number and info to apply for an account and it was not me sometimes i share my phone or friends use my phone number but i also know its possible to use phone numebrs iwthout having the phone i get calls all the time from waht shows my own number on the caller idea because people are trying to fradunetly collect money and other stuff from me or sell me fake stuff but they can make it look like a call is coming from another number so i know its possible to clone a number but this company lend up is not willing to do anyting about the fact they messed up and wont fix there XXXXXXXX XXXX now i dont have their card never did never applied for their card and i never would.
10/10/2015	Yes	Payday loan	Applied for loan/did not receive money	TX 75010	Web
Re : Your Application for LendUp 's Credit ServicesWe 're sorry. We can not approve you for credit services at this time. Please understand that asa XXXX Business XXXX XXXX XXXX, we provide as part of our credit services a guaranty on behalfof consumers for whom we arrange loans with third-party lenders. We therefore assess yourability to repay the loan you desire in determining whether to provide our credit services. While we are working hard to find a solution for every consumer, we regret to inform you thatwe are unable to offer you credit services at this time. Your application was processed by a credit scoring system that assigns a numerical value tothe various items of information we consider in evaluating an application. These numericalvalues are based upon the results of analyses of repayment histories of large numbers ofcustomers. The information you provided in your application did not score a sufficient number of points forapproval of the application. The reasons you did not score well compared with other applicantsmight include : Unable to verify the supplied bank account information
04/22/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 752XX	Web	Servicemember
Hi, Around XXXX - XXXX of 2016 i fell victim to identity theft and my information was used to illegally apply for a loan from this company.This company allowed a fraudulent account to be opened in my name without my permission. I have been trying to reach them at the addresses listed on my credit report through certified dispute letters to get this cleared up for years to no avail. I also disputed the account with the 3 major credit bureaus only for them to respond to the bureau that the is " Valid and Verified '' while the company has not attempted to respond to any of my mails or try to fix this issue. I have suffered losses with this account reporting falsely on my credit. I had never heard of this company until they started reporting on my credit. All I want is them to remove this false data on my credit. This company is facilitating criminals in stealing identities and opening false accounts and allowing fake electronic signatures which basically waive your rights and enters you into some Arbitration Agreement. Company name : FLURISH INC DBA LENDUP XXXX XXXX, XXXX XXXX XXXX, CA XXXX
03/22/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	CA 92054	Web
I applied for a small loan {$200.00} bucks with XXXX i'am still waiting to hear back I keep getting an error message saying " It looks as though were still experiencing some delays. Please try again later '' what does this mean?? and i also took some education courses and earned XXXX points I don't know what is going on but i don't feel comfortable with this company at all i tried to call them to tell them i wanted my information deleted from there system and there not willing to delete my information i tried to set it up with my checking account and routing number but nothing went through i never heard back from them, plus the site wouldn't take my full Name i had to give my Initials XXXX or XXXX it never asked for my social security number although i being asked to send a copy of my I.D and social security number in order for them to change my info, and the lady i spoke to XXXX she tried to tell me the information can't be deleted for auditing purposes this is the number i called XXXX ) XXXX and this is there website XXXX XXXX XXXX XXXX XXXX
01/03/2020	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	NC 28645	Web
I have been doing business with Lendup.com for some time now and have not had a problem with them except for this month. I established an installment loan with them of {$500.00} a few month ago and agreed to pay payments of {$93.00} per month, due on the XXXX of the month. ( I am on XXXX and get paid on the XXXX of each month ) I signed the agreement in good faith. Yesterday, the XXXX of XXXX, they took the {$93.00} out of my account which caused a negative balance in my account. My bank, XXXX XXXX XXXX, charged me a fee of {$35.00} for the negative balance. In addition, I changed my phone number several months ago and have attempted many times to inform Lendup of the change through their contact page on their website. I have yet to hear back from them to get this changed. I can not change the number myself on the account and it is the only way I can contact anyone there. They do not accept calls as they call back when I call. But since they have the wrong number, I can not talk to anyone. Please help! Respectfully, XXXX XXXX.
09/10/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	CA 95828	Web
I opened up a credit card made a payment with XXXX XXXX XXXX account the following month I changed bank account numbers and deleted old bank account number. In XX/XX/2018Card company still used my old account to withdraw from account they charged me {$60.00} in fees after payment being returned. I contacted them and said it they had no control .... Now inXX/XX/XXXX I made payment and after using my new account ... I still get another fee for payment getting returned. I called credit card company again and they said they used a old bank account number that I put on an application years ago to make my payment??? Why? I never gave them that account number and with out my authorization they processed a payment from a account that I never gave them and that bank account has been closed for 2 years. They had my new bank account this whole time. They should be closed down trying to make extra money by adding payment accounts that don't exist to customers. Charging them fees.
01/25/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 92081	Web
I had a payday loan for XXXX plus XXXX interest it was due on XXXX XXXX. On XXXX XXXX I submitted a early payment for the full balance of XXXX this morning I got a email from them saying my payment failed and now I must pay a XXXX return fee. It failed because they used the wrong bank account they show account ending in XXXX I have never had a bank account with this number. I have been borrowing from them for 9 months with no repayment problems. This was not my fault I told them this morning XXXX XXXX XXXX that I would pay the XXXX right now but I refuse to pay the XXXX penalty because it was not my fault the also say I was late how could I be late it is not due until XXXX XXXX. I spoke to XXXX he was condescending and no help at all when I asked to speak to a supervisor he said their policy is to have one call me back later. It is only XXXX it is not the money it is the principle. I would appreciate any help you can give. Thank you XXXX XXXX
04/23/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with the payoff process at the end of the loan	MO 640XX	Web
I received a loan from this company on XX/XX/17, outlined in the agreement a payment schedule of XXXX was to be paid on XX/XX/17, XX/XX/17, XX/XX/17, XX/XX/17 and XX/XX/17 by automatic withdrawal. I have sent proof showing that at the end of my loan all payments were done. However at the end of my payments I received a notice stating that I still owed XXXX. I contacted the company and was told that there was a payment that was missed and unable to be withdrawn. Even though I disagree with this information that would be a single payment of XXXX. The payment of XXXX is compounded interest beyond what is stated in my signed contract and what is legal under Missouri state law. I have contacted my Attorney General in regards to this matter and the company several times to no avail. The customer service refuses to connect me with someone directly or give me contact information for the corporate office. I would like to have this settled immediately.
08/27/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	MO 636XX	Web
On XX/XX/2018 I sent a letter to Flurish Inc dba XXXX disputing a negative account I found on my credit report. This letter was signed for on XX/XX/2018. I never received any correspondence from Flurish Inc regarding my dispute and my report was not marked disputed within the 30 day time line. On XX/XX/2018 I sent a second letter to Flurish Inc disputing the negative item on my credit report. I never received any correspondence from Flurish Inc but they did mark my reports as disputed-resolved consumer disagrees. On XX/XX/2018 I sent out a third and final letter to Flurish Inc asking for proof that this account on my report was actually mine. I still have not received any information from this company. Under the current law Flurish Inc should have marked my reports disputed within 30 days of my complaint and they did not. Nor have they attempted to prove this debt is mine.
02/13/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Advertising and marketing, including promotional offers Confusing or misleading advertising about the credit card	TX 77339	Web
I opened an account via XXXX XXXX 's website for an credit card called XXXX After filling out application received card. After a month with the card, I was not comfortable with the telephone customer service and the lack of information you receive on their website. I paid the balance in full and requested my account to be closed. They later billed me {$59.00} for Annual Fee and told me it was on the forms I filled out. I advised I never received any notice or forms stated that. I requested an supervisor and they refused to give me a supervisor. I later called back and given the same run around. I wanted this fee credited off the account and not to reflect as an balance on my account. The account is less than a month old and I never heard of you paying an annual fee when you close an account. The customer service was very unhelpful when I called to address concern.
03/13/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	LA 704XX	Web
I took out a {$350.00} Payday Loan and {$1000.00} installment loan ( contract no. XXXX and XXXX ) through LendUp in 2018. I experienced financial difficulty as the result of the government shut down and was unable to remit a payment on my loans. A male rep reached out to me regarding the loans and we discussed a payment plan and I expressed my concern regarding being charged a higher APR rate/fees when it was suppose to be lower based on my level as the result of my ladder points. I was told that he would look into it and if I made so many payments the remaining balance would be waived. I did my part and I never received an adjustment in my APR rate/fees and LendUp never updated the status of my installment loan ( it still shows that I owe when I do not ). LendUp continues to report me late to the credit bureaus which is having a negative impact on my credit.
02/19/2019	Yes	Debt collection Payday loan debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	CA 93257	Web
On XX/XX/XXXX, my daughter told me to check the State Controller 's office website, sco.ca.gov because I had five new things saying I was owed money from from a company called LendUP, so I went to the website and checked and found. I find this totally illegal what they have done, using a GOVERNMENT WEBSITE in a ruse to get people to call them thinking they are owed money. I paid this loan off three years ago and owe them nothing so I ASSUMED that either they were a part of a lawsuit or I had overpaid - something but not the illegal tactic they used. Business Contact Information : FLURISH INC. DBA LENDUP CUSTOMER SERVICE XXXX XXXX XXXX XXXX XXXX XXXX XXXX , CA XXXX ( XXXX ) XXXX XXXX Type of Property : REFUNDS DUE Cash Reported : Under {$100.00} Shares Reported : 0 Name of Security Reported : Date Reported : XX/XX/XXXX Date of Last Contact : XX/XX/XXXX
01/09/2016	Yes	Payday loan	Applied for loan/did not receive money	WA 984XX	Web
I applied for a payday loan in the amount of {$250.00} from LendUp.com. As of now, they show that I still owe them but I never received the money because while it shows it was successfully deposited on XXXX/XXXX/14 ( which was my ONLY deposit on XXXX/XXXX/14 ) there is also a reversal of {$250.00} + a {$5.00} fee charged to my account. So, I essentially never received the money. They are still saying I owe them, when I have the bank statement that shows that XXXX deposit on XX/XX/2014- then a reversal for that same amount, as well as the overdraft balance of XXXX as a result of the {$250.00} being reversed on my account. You are n't able to speak to a live person when you call, they are on a regular M-F XXXX-XXXX schedule, and you have to basically schedule a call back so you end up paying phone tag and nothing will get resolved.
07/12/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Was approved for a loan, but didn't receive the money	FL 33442	Web
It shows in my credit report that I owe XXXX XXXX {$25000.00} that I NEVER applied for it and Never received, although I have never received any info or requests from them all of the sudden very suspiciously it shows I owed them that amount from XX/XX/2016. I spoke to someone in customer service that had no idea what she was doing, completely clueless said the TEAM '' will get in touch with me of course they have NOT. I have sent them many emails they do not answer, finally they send me an email that says LOG IN to my account, which I DONT KNOW what they are talking about since I do not have accounts with them, and send them my name birth date phone number which I did and still they have not answer. This co is a SCAM do not answer back, do not show the documentation or disbursement of funds and they are ruining my credit.
09/20/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	NE 693XX	Web
On XX/XX/2018 a cashier 's check was issued in the amount of {$740.00} to XXXX from XXXX as a credit consolidation and was mailed to XXXX with a tracking number. All of the appropriate information was on the check such as account number and name and also had a statement stub attached to the check. XXXX received the cashier 's check on XX/XX/2018 and still has not processed this payment. XXXX can not cancel and reissue this due to it being a cashier 's check. LendUp is refusing to credit my account for this amount and in the meantime I'm still paying a minimum payment to them every month so it won't affect my credit score. We have the tracking information that they received it as well as the check stub saying that it was written. They are saying they can't find it and we should have paid it online.
06/27/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Closing your account Can't close your account	WI 539XX	Web	Servicemember
I am attempting to cancel a credit card. I called the customer service line provided on the back of the credit card on 3 separate occasions on XX/XX/19 and XX/XX/19. First, it's pretty difficult to actually get to a customer service representative ( CSR ) and when I finally do and inform the CSR I wish to cancel the card, the CSR 'checks ' my account and then informs me another department has to process the cancellation and provides me a number to call. The number provided is the same number I dialed to get to the CSR I'm talking to. When I inform the CSR of this fact the CSR insists it's the only number available. I ask to speak to a supervisor and the CSR refuses my request. I have also sent emails ( X2 ) to their customer support email address requesting the card be cancelled with no response.
03/21/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Fees or interest Problem with fees	CA 91302	Web	Older American, Servicemember
I have been doing business with XXXX XXXX XXXX for several years and never had a problem until 9 months ago. I have a couple of Bank Accounts listed to pay a credit card I have with them and everytime I pay them they state it has been returned for no ACH funds. I pay over 20 bills per month all the time with no problem but this company will not take money from my account and keep charging me for returned funds. They also will not call me and I have asked several times. I spoke with someone 4 months ago but the problem they stated was fixed but it is not. I work with XXXX and this is hurting my credit because of this nonsense. They are committing some type of fraud by saying they can not collect funds, but all my bills are paid every month. I may lose my clearance if I can not get this resolved.
10/31/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	CA 94605	Web
LendUps payment processing system wont process a payment using two different MasterCards. The error message is does not state a reason. This issue was duplicated by Lendup via phone support. Lendup is aware of the issue as it is indicated on my account early 2018 when first reported this issue. They have not resolved it and have not been able to process my payments. Although they say this is being investigated as an issue with their system, Lendup has still negatively affected my credit. I have made regular attempts to pay and their system still fails. It even fails with the account they sent the initial loan money to. They will communicate this issue with me over the phone but are very careful not to indicate it via email. I have communicated this information to Lendup with no resolution.
06/06/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Problem getting a working replacement card	CO 80260	Web
I applied for a credit card, and was approved back in XXXX. My card and pin were supposed to get to me 10-15 days after. Both in separate envelopes. I did not receive either of them. I sent a message, and they asked for my address again. I gave them my address again, and they said they would resend it. So I waited AGAIN another 10-15 days. I have been sending messages to find out where my card is, and I just keep getting the run around. After waiting more than one month for my card, one of the messages that I got back stated that it could take up to 30 days to get my card. That is not what is advertised, or what was said to me in my previous responses. This is poor customer service, not to mention that they have not offered any type of solution. I applied for the card because I needed it.
05/31/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	TN 38122	Web
I attempted to complete my standard {$97.00} monthly payment via debit card on XX/XX/2019. The {$550.00} payoff balance populated in the payment field. I backed out to cancel. However, the site submitted the payment for authorization. The amount was not to be authorized, and I did not agree to complete the payment. A phone call to customer service followed, as I was not able to obtain a new draw. Flurish claims that the payment was completed, which I continually claim it was not, and the company refused to edit or cancel the payment, or refund the difference. My requests to escalate the report was also refused by the associates I have spoken with. This is a technical error on the company site. I am asking to reverse or refund the payment and allow the regular installments to continue.
09/07/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	LA 70126	Web	Servicemember
Re : XXXX XXXX XX/XX/1981 XXXX XXXX XXXX XXXX XXXX, La. XXXX To whom it may concern : I am seeking to validate inaccurate information appearing on my credit report and thereby I am asking this to be updated to show accurately as set by law. Acc # XXXX Flurish Inc DBA Lendup XXXX XXXX XXXX # XXXX XXXX XXXX, CA. XXXX Inaccurate information on account status and payment information. Payments not showing for the month of XXXX and XXXX. Please investigate my account in addition to the furnisher of this information along with forwarding this letter and all relevant enclosures to the reporting company and a copy to me for conformation of your actions. Please do not merely contact the company electronically without providing a copy of this letter and all relevant enclosures. Cordially
05/02/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 95973	Web
I noticed that this company is reporting a bad debt under my Social Security number to XXXX XXXX and XXXX. I wrote a letter via certified mail formally disputing the account. Per FCRA, The creditor must validate and provide me with proof that the debt is truly mine. Valid proof should include something like a contract signed by me. The FCRA gives the creditor 30 Calander days to respond and provide me with such proof. They have not. The only response I received was a letter stating they would update any inaccuracies with the credit bureaus in 45 days. This is unacceptable and a major infringement on my rights as well as Federal laws that have been broken. Furthermore, no changes whatsoever have been made. The debt is still being reported under my social security number.
11/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 90301	Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Report. Despite the multiple previous written requests, the unverified accounts listed below still remain on my credit report in violation of Federal Law. The XXXX and XXXX Credit Bureaus have failed to comply with Fair Credit Reporting Act, 15 USC sections 1681i within the time set forth by law and continued reporting of unverified information which now, given all my attempts to address it directly with the creditor, as willful negligence and non-compliance with federal statutes. These statuses are damaging to my report, which would not be happening if the bureaus are investigated properly before posting derogatory information.
04/02/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Problem with product or service terms changing	AK 99654	Web
Lend up / XXXX XXXXXXXX Last month I filled out an application for a credit card with Lend up credit card service, to see what kind of interest and the credit limit would be, I called and canceled immediately before the account was even opened, I told them I did not want a account with there services, yet they set an account up in my name with a credit card that was never used, never no money exchange to Lend up / XXXX XXXX or money to me. This is a scam to get people involved in there unfair credit habits and to take advantage of the credit consumers that try to build there credit. This company is a total scam. Please remove from all three credit bureaus as I never had a account with or paid any money to this company.
04/16/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Advertising and marketing, including promotional offers Confusing or misleading advertising about the credit card	AK 99654	Web
Lend up / XXXX XXXX Last month I filled out an application for a credit card with Lend up credit card service, to see what kind of interest and the credit limit would be, I called and canceled immediately before the account was even opened, I told them I did not want a account with there services, yet they set an account up in my name with a credit card that was never used, never no money exchange to Lend up / XXXX XXXX or money to me. This is a scam to get people involved in there unfair credit habits and to take advantage of the credit consumers that try to build there credit. This company is a total scam. Please remove from all three credit bureaus as I never had a account with or paid any money to this company.
08/10/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 92404	Web
This account was very past due for quite sometime due to loss of income. I started making multiple payments per month starting in XXXX 2017 to resolve balance. I disputed the total balance because it was still reporting late and as if I was n't making payments. Company updated saying information was accurate and actually increased the balance due after updating a couple of the posted payments which was incorrect. I then re-disputed with credit bureaus with dates payments were made and amounts. As of XXXX XXXX, 2017 the account was paid in full. Today I received an update to my second dispute as the company stating accurate info ... Open {$550.00} past due as of XXXX 2017 and now 180 days or more past due.
04/22/2018	Yes	Payday loan, title loan, or personal loan Personal line of credit	Credit monitoring or identity theft protection services Didn't receive services that were advertised	KS XXXXX	Web
I was a member of XXXX and I am still I was a customer of theirs I haven't paid them yet or lately due to health reasons but they never once reported me to the credit bureaus as promised to help raise my credit line and limit you never disclose that they told me that they would and it's never been done and then they kept hitting me with these every once every few months so I would like to either have them completely removed from my account and have my money returned to me that for false advertisement and I do see that 8th class action lawsuit was recently won back in 2016 for this very reason but I wasn't aware of it at that time either and I was using their service in 2016
05/16/2017	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with the payoff process at the end of the loan	AR 72601	Web
I ha d a Prime loan with LendUp. I got a loan from my credit union and they sent a check to LendU p to pay off my loan in mid XXXX . The amount they sent was more than the pay off. I 'm not sure the amount of the overage, but probably $ XXXX . I have contacted LendUp repeatedly and they take days to answer messages. All I have received from them is that my refund " is in process ''. I can not reach anyone by phone. Their phone system directs me to utilize the message portal on their website. XXXX messages me back sometimes, but I still do n't have my money. I started contacting them over 30 days ago and nothing has been resolved. Horrible customer service.
05/03/2022	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	CA 91601	Web
No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either
11/24/2015	Yes	Consumer Loan Installment loan	Managing the loan or lease	CA 90005	Web	Older American
XXXX lost XXXX payments I made. I filed a claim on the first payment made on XXXX, of {$50.00}. I got credit for this. Then my next payment of {$50.00}, made on XXXX these people charged me {$25.00} and said " customer refused to authorize ''. Per XXXX XXXX XXXX this did NOT happen, and payment was paid by my bank I sent my bank statement from XXXX to XXXX to show them payment cleared my bank and not returned. They STILL confused the credit I got from XXXX payment, with the XXXX payment. They now will not even answer me, very unprofessional. They are trying to cheat me out of {$25.00} for the returned fee. Will not post a {$20.00} payment I made on XXXX XXXX.
08/24/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Incorrect information on your report Account status incorrect	CA 94533	Web
I received an alert from XXXX XXXX on XX/XX/2019 at XXXX XXXX stating that my Lendup account is delinquent. I was shocked to say the least because I checked this account a few weeks ago, and it stated my next payment due date is XX/XX/2019. Today is only XX/XX/2019, so no payment is due as of yet, but it's reflecting as delinquent, although I made two payments last month on XX/XX/2019 I made a payment of {$190.00} and XX/XX/19 {$97.00}. And from then on, my next payment due date always reflected XX/XX/2019, so why is my account status being reported to the credit bureaus as delinquent? Please fix this and update my account to current with the credit bureaus.
05/16/2016	No	Payday loan	Received a loan I didn't apply for	HI XXXXX	Web
Flurish, Inc dba XXXX ( a payday and installment loan company ) has been threatening collection actions for XXXX loans which I never applied for, never received any funds for and in spite of my efforts asking for corrective actions to be taken, has not resolved the issue. I was emailed an electronically signed agreement ( which I never signed ) with address information, bank account and bank routing information that does not belong to me. I notified them of this but the issue still remains. I live in XXXX, XXXX and the agreement is for someone in XXXX XXXX, XXXX. Copy of the agreements they emailed me are attached. none of the information is correct.
09/19/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Incorrect information on your report Account information incorrect	CA 91302	Web	Older American
I was taking loans out from lendup for many years snd they kep charging me late fees and then reported me as a 30 day late on my credit reports I had multiple conversation with this company between XXXX and XXXX to get this report of my XXXX XXXX XXXX and XXXX. They ripped me if for hundreds of dollars for many years. I can not get this company to remove late payments I never had or get a refund for their fraud. Please help, Address used when I had loans XXXX XXXX XXXX XXXX XXXX CA XXXX Please let me know how to get this resolved as I have hire XXXX XXXX to get this late payment removed with no success Thank you
09/19/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Incorrect information on your report Account information incorrect	CA 91302	Web	Older American
I was taking loans out from lendup for many years snd they kep charging me late fees and then reported me as a 30 day late on my credit reports I had multiple conversation with this company between XXXX and XXXX to get this report of my XXXX XXXX XXXX and XXXX. They ripped me if for hundreds of dollars for many years. I can not get this company to remove late payments I never had or get a refund for their fraud. Please help, Address used when I had loans XXXX XXXX XXXX XXXX XXXX CA XXXX Please let me know how to get this resolved as I have hire XXXX XXXX to get this late payment removed with no success Thank you
12/01/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	MI 499XX	Web
I received a notice from XXXX pursuant to Wisconsin Law for notification addressed to " Spouse of _______ '' of a payday loan with an annual predatory percentage rate of 243.33 % with a total payment of {$540.00} that my estranged husband obtained apparently last month without my permission or knowledge. I have filed for divorce this past summer and a temporary order is filed in the courts awaiting finalization soon. I have been unable to get a hold of a customer service agent for XXXX to let them know of this situation. I am a Michigan resident now and my estranged spouse obtained this loan in Wisconsin.
12/08/2016	Yes	Consumer Loan Installment loan	Managing the loan or lease	CA 95662	Web
In XXXX 2016, a check was sent to Lend Up ( dba Flurish , Inc. ) to pay off my installment loan taken out in XXXX 2016. The check was for approx {$300.00} more than was owed. Since then, I 've waited patiently for the refund of the overpayment. I have emailed their help desk and received canned responses with no concrete info given on the whereabouts of my refund. I 've also called twice and spoke to a manager who said within the next week, I 'd be receiving an email asking to have my address confirmed so they can make a check within the next 60 days. No email was ever received. That was 3 weeks ago.
10/14/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 77346	Web	Servicemember
In XX/XX/2020, Lendup reported the last payment of {$93.00} to them 30 days late in error. We contacted the company and they agreed in writing ( even providing a reference number ) that they would update my credit report with all three bureaus to show that it was never delinquent. I have a copy of any email from them to verify this agreement. They admitted to the error but my credit report was never updated. The XXXX control number for the update request that was sent to the XXXX XXXX Reporting Agencies is ( XXXX ). Nothing was done by the credit bureaus. This has greatly impacted my credit score.
12/28/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	MO 65714	Web	Older American
I had borrowed $XXXX for 30 days. Payback was to be $XXXX. To be repaid on XX/XX/XXXX. The funds were there! My account was debited twice, and credited once. Received an email attesting to this error. XXXX said it would be corrected by the end of the business day on XX/XX/XXXX, or at the very latest, XX/XX/XXXX. As of today, and after numerous phone calls, emails, I still do not have my money.I simply want my money back. This whole incident has been a travesty. I have provided proof that they deducted the monies X's 2.Hopefully you will be able to help me to recover my money.Sincerely,
11/25/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	CA XXXXX	Web	Older American
I had numerous payday AND installment loans with lendup over a few years... XXXX loans to be exact ranging from {$250.00} to {$1000.00}. I had reached the highest place in their " ladder '' but the interest remained very high and I was caught for years in a vicious cycle of borrowing and paying off every month costing me thousands of dollars. I just read that this agency successfully filed and completed a class action lawsuit against them. Am I,, a victim going to see any resitution? Thank you, XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) XXXX, Ca XXXX XXXX XXXX XXXX
06/06/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	TN 376XX	Web
I have established an excellent repayment history with this company over a period of more than a year. Last year I was approved for a loan of {$1000.00}, which I paid back perfectly. During this time my wife and i separated. I applied recently for a new loan and was denied. The company 's reason was that I have " insufficient income. '' Yet my wife, who makes less than me, was recently approved for the same amount! The only thing that has changed in the interim is my marital status, which I believe is the real reason Lendup rejected my application.
07/21/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	CA 93065	Web
I tried multiple times to apply online and first i need to update my information on my profile. Phone and address are 5 years old. I was advised in several emails from bad service reps, i have to update my info online only. I tried and tried It wo n't save the new info. I have new bank info and how do i fix that? My main complaint is i contine receiving a denial letter when i try to apply!!! Inquiries and denials on my credit. When I went to customer service using their message I received no assistanceand was told to update it online.
01/10/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	CA 92683	Web
I receive 83 phone calls from this creditor between the hours of XXXX XXXX to XXXX on XX/XX/2018. Very excessive and not necessary. I was receiving phone every 2 to 3 minutes apart. I had to eventually block the number on my cell phone since I was in a work meeting at the time the calls were placed. I have asked to not receive calls during work hours, and advised I am available after XXXX PST. They are obviously not honoring this request. I have called and requested a supervisor to call me, and now I 'm not receiving a call back.
08/22/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	CA 95682	Web
On XX/XX/XXXX, XXXX and I reached an agreement to pay off my two loans in full. Agreement were reached for two accounts that I have with XXXX. Pay off for the first account ( Contract # XXXX ) was for {$300.00} and the second account ( Contract # XXXX ) was for {$360.00}. LendUp received the two payments by their e/mail dated XX/XX/2018 to me for both accounts. Can't closed second account because it still shows a balance {$1.00}. Tried resolving issue with XXXX on XX/XX/2018 by phone and was unsuccessful.
06/27/2016	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	AL 362XX	Web
I got a loan from lend up XXXX dollars till my next payday they would withdraw XXXX and some change but for some reasons I get a call from my back fraud prevention center something about XXXX XXXX and they had ran this 9 times is XXXX dollars. I Thinks company is a scammer or some not legit XXXX And some strange reason they sent me a txt messages regarding this account from this number XXXX thats not happen accounts are discuss I know this company have several financial lending and collecting practices.
04/04/2020	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	TX 75093	Web
I paid my debt back to Lendup this past XX/XX/2020. Since my debt is paid off I asked for this company to close or delete my account off my credit reports. They refused to do so because of lawsuit or settlement issues in the state of California and the other states in United States. My paid in full loan # XXXX My request for deletion of account # XXXX verification code XXXX. I have also submitted a letter to all 3 credit reporting bureaus and this action has not been completed on my credit report.
03/29/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	TN 37040	Web	Servicemember
Complaining in Accordance with The Fair Debt Collection Practices Act ( FDCPA ), Pub. L. 95-109 ; 91 Stat. 874, codified as 15 U.S.C. 1692 1692p, approved on September 20, 1977. Due to the following reasons. 1 ) Failure to merandize upon contact with Operator in an attempt to settle a debt. 2 ) Operator refused to let me speak to someone of higher authority to help with the situation. 3 ) Failure of Settlement with account being closed and reported to IRS for tax write off.
01/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 92101	Web
I am writing to FLURISH INC DBA LENDUP agency because I am having difficulties with buying a house and applying for new credit cards. I paid the account and do not owe anything, but the mark in my credit reports prevents me from achieving the desired results. I am kindly requesting FLURISH INC DBA LENDUP agency to remove this account from my credit reports as a gesture of goodwill. Doing so would sincerely be appreciated and represent an invaluable gift to my family and me.
05/21/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	TX 778XX	Web
XX/XX/2019 I revoked there authorizations for Ach agreement thru my account. And I did a stop payment on this ach payment. They told me they would not send it thru on XX/XX/2019. On my dashboard they clearly admit to sending it thru on XX/XX/2019. Without my authorization. They clearly have no way to stop an Ach payment. Which by law makes the Ach agreement invalid. There has to be a way to stop it in the agreement. Which there is not. There Ach agreements are deceptive.
02/08/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with the payoff process at the end of the loan	MO 640XX	Web
The lender, XXXX, aka Flurish, has sent numerous emails, and made phone calls, implying that I have directly or indirectly committed fraud. I have repaid numerous loans to this company, about XXXX, with my own funds via either debit cards or bank accounts. I reiterate these have always been my funds. The company continues to send me emails without explanation regarding issues they have. Additionally, the company will not let me talk with their fraud unit.
02/01/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Fees or interest Problem with fees	RI 02904	Web
I responded to an offer for a credit card. The offer stated {$75.00} fee for 500 in credit. I accepted and used the card once in XXXX with a purchase of {$65.00}. I then tried to use it and was told the card was restricted. I called but was unable to get a reason for the restricted status. I never received a bill or an explanation and when checking my credit report there was a delinquency and an amount due if {$200.00}. I am disputing the amount owed
11/18/2017	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	CA 91784	Web	Older American
I paid this usury interest rate loan off on XX/XX/XXXX ( XXXX ) I have been conducting business with these people since XX/XX/XXXX ... .Flurish/LendUp, XXXX XXXX XXXX XXXX XXXX ... XXXX XXXX Ca . XXXX ... .. I have not received any refund relating to the CFPB settlement or the Ca. Dept of Business Oversight settlement. I have paid these people over {$5000.00} in interest since XX/XX/XXXX. I have tried to discuss the situation with them to no avail.
05/03/2022	No	Debt collection Payday loan debt	Written notification about debt Didn't receive notice of right to dispute	TX 78745	Web
1 ) LendUp reported late payment even though a payment was made. 2 ) Lendup made promises of lowering my interest rate- yet doubled it upon a new loan. I have attempted to contact them, as they are reporting incorrect and negative marks on my credit report. I have been unsuccessful as there is no contact information on my credit report, their website is down, and I can not find a phone number. The one on my credit report is not in service.
03/08/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Incorrect information on your report Account information incorrect	TX XXXXX	Web
Per the FCRA, you are required to provide complete and accurate information to the credit reporting agencies. In regards to complaint XXXX, you referred to my account as a loan, not a credit card. This is blatant misinformation and is potentially illegal if you are referring to my account as a loan to the CRAs. This needs to be correct and the late payment on my account needs to be removed immediately due to your company 's negligence.
03/11/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	CA 92101	Web
I am having difficulties with buying a house and applying for new credit cards. I paid the account FLURISH INC DBA LENDUP and do not owe anything, but the mark in my credit reports prevents me from achieving the desired results. I am kindly requesting to remove this negative mark from my credit reports as a gesture of goodwill. Doing so would sincerely be appreciated and represent an invaluable gift to my family and me.
07/04/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Incorrect information on your report Account status incorrect	NV 894XX	Web
Lendup is in violation of FDIC XXXX UNIFORM RETAIL CREDIT CLASSIFICATION AND ACCOUNT MANAGEMENT POLICY Reporting an installment loan, closed-end, unsecured loan as open following 120 days pst due. Per policy, Charge-off should have occurred on our about XX/XX/2016. Instead, 12 month installment note has been left open with 4 years of late payments ( 48 ). Attempts to dispute have gone without change.
09/21/2017	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	OK 730XX	Web
This company is not following XXXX rules about how delinquent an account is before charging off a loan. They continue to misreporte a loan I have with them as not actually being a delinquent as it is to avoid taking the loan off their books and therefore running up the interest I owe them. I would like to work something out with them also but they refuse to put any correspondence in writing.
12/03/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	CA 90034	Web
Hi, A company called XXXX reported to my credit bureaus without my permission. They claimed I check marked a box allowing them to report the credit line however I don't recall ever signing off or accepting this. I want the line items removed I believe it is 4 of them. They also use a different reporting name as well called Flourish. It's damaging and they aren't being helpful.
11/18/2020	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	CA 92101	Web
On XX/XX/2017 my bill did not go through when it was on auto-bill. I reached out to the company and they said that they saw the payment try to come out of the bank but it was rejected. They never notified me of the rejection and gave me this late payment. I now can not get a mortgage because of this mark on my credit and the company will not help me with this unfair situation.
01/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 90015	Web
Lendup promissory note validates account paid in full before XX/XX/2017 XXXX XXXX XXXX day late is impossible, though XXXX, XXXX, XXXX misreport ). Documents validate account never late. Documents show account CLOSED in XXXX not XX/XX/2017 ; therefore, account could not be possibly closed in XXXX. XXXX, XXXX, XXXX continue to inaccurately report for several years.
09/28/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	WY 829XX	Web
A full payment was made but I only wanted the regular monthly payment! I called and said I could not afford that! They refused to reverse the debit payment! So I called my bank and opened a dispute then they credited the money and only took the monthly payment out to them! Then I just received a letter I lost the dispute and it will be pulled back out on XX/XX/XXXX!
11/23/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	TX 75063	Web
This account was paid in full and was only taken out for {$100.00}. It's been reporting behind by 120 days for the past four years which is inaccurate information. I've contacted the company extensively to fix this issue but they refuse. Even if the account wasn't paid in 2015 when I took the loan, it shouldn't report behind by 120 days indefinitely.
04/17/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 91766	Web
This states a loan was opened in my name on XX/XX/2014. I have no knowledge of this loan or company. Company Name Flurish INC XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX, CA XXXX I obtained a credit report for my first time in many years and am reviewing it. It says I owe {$520.00} dollars which is wrong. I need to get this resolved with your help.
10/26/2016	Yes	Payday loan	Charged fees or interest I didn't expect	OH 450XX	Web
I got a loan with Lendup and due to financial hardship and the fact I was caught in the payday loan trap I am unable to pay on time. I got credit counseling through a non profit XXXX XXXX and Lendup refuses to work with them. If they are legitmate lender like they claim, why wouldnt they work with credit counseling like every other lender.
12/22/2015	Yes	Payday loan	Applied for loan/did not receive money	NJ 641XX	Web
Could n't verify my address supposedly after fasley advertising credit for all. The companies that provided the information are XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NV XXXX, and XXXX XXXX XXXX XXXX XXXX XXXX , FL XXXX. The company that offered the loan was Flourish Inc. DBA Lendup XXXX XXXX XXXX XXXX XXXX XXXX XXXX , CA XXXX.
02/18/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	TX 78251	Web
My accounts at.XXXX XXXX has been hacked into and someone had managed to open a XXXX dollar loan from lend up as I was rebuilding credit. The XXXX went into XXXX account where immediately XXXX issued a XXXX dollar loan. I filed an Ic3 report at that time and have no response. However lend up has frozen the account
04/17/2016	Yes	Payday loan	Can't contact lender	MN 55448	Web	Servicemember
I am a victim of identity theft and someone stole my identity and personal information to apply for a loan with Lend Up. The loan account was an unauthorized and fraudulent account. I never applied for a loan with Lend Up. I filed a police report with XXXX XXXX Police Department. The police report case number is : XXXX
07/23/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 95965	Web
Account Name : XXXX Account Number : XXXX Date Opened : XX/XX/2015 Balance : {$520.00} Reason : Identity theft Please remove it from my credit report. Account Name : XXXX XXXX XXXX Account Number : XXXX Date Opened : XX/XX/2015 Balance : {$690.00} Reason : Identity theft Please remove it from my credit report.
05/03/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Card was charged for something you did not purchase with the card	NJ XXXXX	Web
Attempted to call customer service on XX/XX/2019, two hours later, I am still waiting for a customer service clerk to call me back. By way of this complaint, card ending in XXXX was lost and I just noticed it today. Additionally, charge for {$430.00} on XX/XX/2019 is a fraudulent charge based on my lost card.
08/10/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MO XXXXX	Web
I have a loan with LENDUP, XXXX XXXX, and XXXX. I have always made my payments on time. As you can see, I have always had a stellar payment record with this company. I tried contacting XXXXXXXX XXXX, XXXX, LENDUP, XXXX XXXX, and XXXX with no successful resolution. There was definitely an error on their part.
02/15/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	GA XXXXX	Web
My credit report for XX/XX/2018 a 3o day late payment. This was due to the site not working correctly before the close of the statement close date. I called in to complain about it but was unable to get the report resolved. The reps seemed not to know what to do to help me with the problem I was having.
12/31/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	CA 941XX	Web	Older American
understanding that I would get a loan at a better rate for longer periods of time, this I did not get.I was one of lendup customers in XX/XX/XXXX-XX/XX/XXXX, last account # ending in XXXX, this lendup was ordered to payback money by the cfpb in XX/XX/XXXX, please tell me where to get back whats mine
10/24/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Incorrect information on your report Information belongs to someone else	TX 75081	Web
This account was never opened by me, shows I have a ton of missed payments but dont its been a year and they still wont stop reporting late payments I need someone to seriously help me out. I have tried to dispute call them and no one can help me out how did someone even use my information?
02/25/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	KY 410XX	Web
Unauthorized credit inquiry on XXXX credit report. Was notified but refuses to remove the unauthorized credit inquires I was a victim of identity theft due to the XXXX data hack. Someone else was using my identity. Some have 2 credit inquires on XXXX credit report.
05/07/2015	Yes	Payday loan	Charged fees or interest I didn't expect	CA 92227	Web
I borrowed {$200.00} for XXXX days and I paid off the loan in XXXX days. I was still charged XXXX days of interest! The loan amount for XXXX days was XXXX When I attempted to pay of the loan in XXXX days, I was charged the same amount of interest.
04/17/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	TN 37323	Web	Servicemember
I had a loan with XXXX and paid it in full on XX/XX/2018. It is still on my credit report as owing a balance and late. I need it to show as Paid off with a {$0.00} balance. I am trying to fix and build my credit and this is harming me.
12/02/2015	Yes	Consumer Loan Installment loan	Shopping for a loan or lease	CA 90025	Web
According to XXXX XXXX and LendUp.com, I am eligible for a personal loan that would be able to help me squash some debt. After showing me that my score falls into a " approval zone '', I get denied because of lack of credit.
12/26/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90061	Web
In the year of XX/XX/XXXX my identification was stolen from me. I see on my credit statement that I have a hard inquiry on it from back in XX/XX/XXXX, which I have/had no knowledge about, dont even know what it is or for.
02/22/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	IN 46219	Web
I believe I was overcharged on loans I payed off early.. I have been charged {$36.00} to {$38.00} on loans I payed off early.., Shouldn't the amount of interest collected be adjusted for the early payoff.,
06/17/2016	Yes	Payday loan	Applied for loan/did not receive money	TX 75287	Web
Hello, my name is XXXX XXXX and I applied for a loan and was denied. I never received a denial notification or the reason for the denial. I 'm hoping that someone in your office could help me. XXXX
12/05/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Was approved for a loan, but didn't receive the money	LA 70570	Web
Yes I was approved for a {$100.00} loan from LendUp and never received. I applied for another loan with me they declined it and never give me reason as why they declined it this is considered illegal.
08/16/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	CA 92694	Web
Repeated erroneous reporting of balances without providing 100 % accurate, verifiable information. Balance : {$1200.00} Balance : {$0.00} ( Payment Amount : {$680.00} )
08/01/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	CA 91744	Web
I contacted lend up to informed them that i was going to be needing an extented payment plan and i was told that they did not have to obey that law
10/05/2015	Yes	Payday loan	Can't contact lender	CA 94506	Web
My mother is a SSI XXXX recipient. Payday loans should not be extended to people who are either only getting SSI or XXXX are their income.
09/07/2017	Yes	Checking or savings account Checking account	Opening an account Unable to open an account	CA 93703	Web
i tried to open an account .the bank open and closed it right away. ny name is XXXX XXXX XXXX born XX/XX/XXXX ss is XXXX born XXXX ohio
04/19/2016	Yes	Credit card	Identity theft / Fraud / Embezzlement	NJ 070XX	Web
I looked at my credit report and seen something that I did not know of. I would like to file a dispute against it. It was not me.
08/16/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	CA 92694	Web
Repeated reporting of a debt without providing 100 % accurate, verifiable information. Balance : {$1000.00} Balance : {$800.00}
10/17/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77063	Web
inaccurate information put on my credit report i have sent over the police report that this is not my violation of hippa and cra
10/08/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	CA 92101	Web
I found inaccurate and incorrect data on my credit report and this wrong information should not be on my credit report.
01/04/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MI 48212	Web
There is so many inquary in my credit report, which was incorrect.I did n't recocnize that kind of inquary.
11/04/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	WI 53210	Web
I did not receive the favorable credit reporting that was promised after multiple loans over the past year
06/08/2017	Yes	Credit card or prepaid card General-purpose credit card or charge card	Closing your account Can't close your account	OH 44120	Web
I contacted Lendup Card Services to close my account and was told I was not allowed to close my account.
09/27/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MN 551XX	Web
Flurish INC is on my credit report and its not mine its my XXXX and its affecting my credit score
08/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	OH 45805	Web
XXXX i have no knowledge of this inquiry please remove. I'm trying to buy a house. Thanks
01/05/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	TN 378XX	Web
I have ask to set up an affordable payment plan, but the company refuses to work with me.
11/28/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	TN 37115	Web
Removed account from XXXX and XXXX but refused to remove it from XXXX.
12/27/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90061	Web
I believe someone tried getting a loan under my name.
02/27/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Struggling to pay your bill Credit card company won't work with you while you're going through financial hardship	RI 02914	Web
Never recieved a statement..nor bill
03/15/2017	Yes	Credit reporting	Incorrect information on credit report Information is not mine	SC 293XX	Web
Inquiry issue tu refused to remove
02/05/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	IL 60448	Web
did not authorize credit inquiry
12/12/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	GA 30324	Web
inquiry were not removed
02/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	TN 38109	Web

08/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	TX 77545	Web

08/05/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	CA 92596	Web

07/16/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 94608	Web

05/13/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	WI 54481	Phone

04/19/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 90503	Web

04/05/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	CA 95758	Phone	Older American, Servicemember

04/02/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 95207	Web

02/20/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	CA 92307	Web

02/13/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94115	Web

10/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77545	Web

09/08/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	CA 95722	Web	Servicemember

05/25/2020	Yes	Payday loan, title loan, or personal loan Installment loan	Incorrect information on your report Information belongs to someone else	IL 60202	Web

04/21/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	CA 95336	Phone

10/22/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan		Phone

07/30/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	TX 75056	Web

07/18/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NC 27376	Web	Older American

07/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	NV 89145	Web

06/10/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 34691	Web

05/16/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	MS 38930	Phone	Servicemember

04/23/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Delay in processing application	IL 62703	Web	Older American, Servicemember

04/09/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments You never received your bill or did not know a payment was due		Phone

03/28/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Struggling to pay your bill Credit card company won't work with you while you're going through financial hardship	FL 34951	Web

03/20/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 90046	Web

03/01/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	GA 30094	Web

12/09/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	OR 97403	Web

12/03/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Incorrect information on your report Account status incorrect	CA 94085	Phone

11/15/2018	No	Payday loan, title loan, or personal loan Payday loan	Credit monitoring or identity theft protection services Didn't receive services that were advertised	FL 33322	Web

10/22/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MA 01475	Web

10/07/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	GA 30016	Web	Servicemember

09/20/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with the payoff process at the end of the loan	MO 65714	Phone

08/20/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan		Phone

07/18/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	TX 78645	Web

06/19/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	OH 45417	Web

06/19/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	LA 70726	Web

06/14/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Was approved for a loan, but didn't receive the money	TX 76119	Web

03/21/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	TX 76107	Web	Older American

03/14/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Was approved for a loan, but didn't receive the money	CA 91001	Phone

02/19/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Was approved for a loan, but didn't receive the money	TX 76051	Web

02/14/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	FL 32763	Web	Servicemember

02/10/2018	Yes	Debt collection Payday loan debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	MO 64128	Web	Older American

02/07/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Struggling to pay your bill Problem lowering your monthly payments	VA 24073	Postal mail

01/25/2018	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 78393	Web

01/12/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	TX 76120	Web

01/08/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed		Postal mail

01/05/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	SC 29650	Web	Servicemember

12/08/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	MO 64082	Web

12/05/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

11/29/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MN 55403	Web

11/22/2017	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	TX 77489	Web

10/19/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	SC 29650	Web	Servicemember

09/13/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

08/30/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

08/29/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

08/21/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

08/11/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	CA 90222	Web

08/09/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	TX 77382	Web

07/31/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

07/18/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	UT 84005	Web

07/11/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	CA 92335	Web

06/26/2017	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	MO 64128	Web

06/26/2017	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	MO 64128	Web

06/21/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	WA 98004	Web

05/22/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	CA 92105	Web

05/01/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	TX 77060	Web

11/26/2016	Yes	Payday loan	Can't stop charges to bank account	CA 91789	Web	Older American

11/21/2016	Yes	Payday loan	Charged fees or interest I didn't expect	FL 34667	Web

11/08/2016	Yes	Debt collection Payday loan	Disclosure verification of debt Right to dispute notice not received	CA 90631	Web

08/16/2016	Yes	Payday loan	Can't contact lender	TX 75075	Phone

07/22/2016	Yes	Payday loan	Payment to acct not credited	CA 95128	Web

07/13/2016	Yes	Credit reporting	Incorrect information on credit report Personal information	IL 60120	Web

06/13/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 90019	Referral

01/10/2016	Yes	Payday loan	Can't contact lender	TN 37012	Web

10/14/2015	Yes	Credit card	Identity theft / Fraud / Embezzlement	IL 60411	Phone	Older American

09/16/2015	Yes	Payday loan	Applied for loan/did not receive money	CA 94602	Web

07/29/2015	Yes	Payday loan	Applied for loan/did not receive money	CA 90044	Web	Servicemember

07/27/2015	Yes	Credit card	Other	NJ 08021	Web

08/21/2014	Yes	Payday loan	Can't stop charges to bank account	OR 97504	Web