LCO Financial Services, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/11/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NJ 085XX	Web
Please note this company is violating the law and operating illegally. They have broken the following laws mentioned below : XXXX Wrongful credit practices and related offenses. XXXX Prohibitions for licensees. As a New Jersey resident, these laws need to be followed. This company is unlicensed to operate in Alaska and NJ. They are also operating as an illegal rent a tribe company which is a common scheme amongst tribal loan companies. In New Jersey, the 30 % usury limit is well within an affordable range for most consumers, making the traditional payday lending trap illegal. XXXX XXXX loan agreement is unenforceable in state courts, including New Jerseys. They need a specific lending license to operate in each state, and this tribal lender doesnt have a license to operate in the state of NJ. As a result, they cant sue me in a court that has any authority to garnish my wages or force me to pay. XXXXXXXX XXXX is illegally charging me 634.56 % in interest which I did not agree to. The XXXX XXXX is 30 % which they did not abide by. Its illegal to make a loan without a license. If youre not licensed, the loan is not collectable and its not enforceable. The dirty little secret among online payday lenders who violate state laws is that they can not win in state court. If someone makes you a loan thats illegal, either because they dont have a license or they violate usury laws, youre not under any obligation to pay it back. Regardless of the company youve borrowed from, payday lenders must be licensed, or the loan is not collectable. If they are breaking the law by lending wrongfully ( i.e. without a license ), you are not under any obligation to pay it back. Therefore, I am not under any obligation to pay them back. This all started from a loan application I downloaded from my app store and the emails/calls/texts began to flood in. In times of need, consumers/borrowers are not only being taken advantage of but lied to about the interest rates. I had no idea that lenders had to be licensed in the state the consumer/borrower is located until I began my research. I had no clue that most of these lenders are operating illegally and lying about being affiliated with Native American Tribes to XXXX and steal from vulnerable people by charging between XXXX % XXXX % in interest to evade the law. They assume that people will not research their legal rights and pay blindly. Sadly, most do. NJ enforces the statutes that protect consumers against predatory lenders. The New Jersey payday loan / tribal loan laws are much more restrictive than the regulations in other parts of the country. Theyre one of only XXXX states that have banned the practice outright via reasonable rate caps. Fortunately, there are laws aimed at protecting borrowers against loan sharks and other predatory lenders. These laws cap interest rates, ban discriminatory practices, and even outlaw some types of lending. New Jersey notes that tribal lenders are not exempt from state laws relative to lending including rate caps and that any exemption for tribal sovereignty only governs loans issued on tribal land, rather than loans issued over the internet. They take advantage of people like me in desperation for financial assistance. I also never gave them authorization to take debit card payments from my account or ACH. I would call in the payments and they proceeded to charge my debit card without my consent. The faux tribal payday lending model has always been based on the mistaken belief that payday lenders could evade state laws by hiding behind Native American tribes. The Supreme Court has long made clear that tribes must obey state law when they operate off reservation, and that is true of online tribal payday lenders as well. This decision follows the path laid out by the Supreme Court in a 2014 decision showing how to enforce state law against purportedly tribal entities.
03/14/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 92253	Web
To : Blue Trust Loan Loan Department Regarding : Loan # XXXX Account Status : Active {$970.00} of of XX/XX/2022 Note : Paid by direct withdrawal from my Bank Account at this time XXXX Payment every 2 weeks as thats my payroll XXXX for XXXX a month for 9 months See table below. Please advise Compliant : I spoke by phone, with a Blue Trust Loans Customer Representative. I was actually looking for a payday loan, when called I assumed payday loan, the Representative offered me, XXXX, said no, but then she said XXXX, and I thought I could use the extra money and payoff in few payments. I thought. This Representative did did not provide me information regarding the interest rates. I was shocked, these rates were much higher than I had seen elsewhere. After, I was approved and sign I received my loan documents per phone, and busy at work, was not until late that night I check my email for the documents. I did not receive clear information, check your recording. I was so shocked to see this, what I did for {$800.00} dollars. For the {$800.00} dollars I was scheduled to pay back for {$3500.00} for 9 months. Please see below : Schedule Due Date Principal Balance Payment Due Ending Principal XX/XX/2022 {$800.00} {$120.00} {$790.00} XX/XX/2022 {$790.00} {$200.00} {$790.00} XX/XX/2022 {$790.00} {$200.00} {$780.00} XX/XX/2022 {$780.00} {$200.00} {$770.00} XX/XX/2022 {$770.00} {$200.00} {$760.00} XX/XX/2022 {$760.00} {$200.00} {$750.00} XX/XX/2022 {$750.00} {$200.00} {$740.00} XX/XX/2022 {$740.00} {$200.00} {$720.00} XX/XX/2022 {$720.00} {$200.00} {$700.00} XX/XX/2022 {$700.00} {$200.00} {$670.00} XX/XX/2022 {$670.00} {$200.00} {$640.00} XX/XX/2022 {$640.00} {$200.00} {$590.00} XX/XX/2022 {$590.00} {$200.00} {$540.00} XX/XX/2022 {$540.00} {$200.00} {$470.00} XX/XX/2022 {$470.00} {$200.00} {$390.00} XX/XX/2022 {$390.00} {$200.00} {$290.00} XX/XX/2022 {$290.00} {$200.00} {$160.00} XX/XX/2022 {$160.00} {$200.00} {$0.00} I was thinking I could pay off in several payments not XXXX times a month for 9 months. The interest rates were unclear and not fully explained to me not explained by the Representative that the total would be about XXXX dollars 9 months. This is s nightmare. I am angry at myself for falling into this situation with Blue Trust, even angrier that this company is doing to do this to people. I am sure I am not the only one. I requesting an investigation into this Loan by your company, and after reading online reviews, my question are you able to do business in California? I do pay my debts, but this is unacceptable and unethical. I am also, filing a complaint to the California Better Business Bureau And XXXX Attorney XXXX XXXX Thank you, XXXX XXXX XXXX XXXX : XXXX XXXX Cc : California Better Business Bureau XXXX Attorney XXXX XXXX
03/22/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	FL 32221	Web
Dear Lender, It has come to my attention that payday lenders must be licensed by the state of Florida in order to offer loans to its residents. Since your company has no license in my state, the loan contract I have with you is not valid. Under Florida statutes, usury is defined as the charging ( whether paid or not ) of interest that exceeds 18 percent on loans, lines of credit, advances of money or any obligation of amounts up to {$500000.00}, and that exceeds 25 percent for transactions involving amounts totaling more than {$500000.00}. Although I am not legally required to do so, I am willing to repay the principal balance of this loan. To date, I received a deposit of {$750.00}, and have had 16 bi-weekly withdrawals of {$170.00} debited from my account. This results in a principal balance of {$2700.00}. This results in an overpayment of {$2000.00}. At this time I am requesting a return email acknowledging that my loan has been paid in full. Also, I would like a refund of the {$220.00} overpayment. A refund check of {$2000.00} should be mailed to me at the address you have on file. I hereby revoke any and all ACH authorizations with your company from debiting any of my personal accounts, per Federal law, Regulation E Section 205.10 Pre-authorized transfers. I revoke any and all wage assignments I may or may not have signed with your company, I no longer authorize you, your company, or your affiliates to attach any part of my wages or contact my employer for your collection purposes. I have notified my employer about this matter so any attempts to do so on your part will be rejected. I demand that any contact be made through email only. I will need everything in writing to keep accurate records of all communication as per instruction from my Attorney General 's Office. I prohibit you or your affiliates to contact me via telephone at my place of employment or my home telephone number. I also prohibit you from calling my references listed on my loan. I must also inform you that I will be filing complaints with the XXXX XXXX, the Federal Trade Commission, and Floridas Attorney General 's Office. I expect a response from your company no later than 5 days from the above date regarding this matter. This response may only come via US Postal mail or email. No telephone contact is permitted. Sincerely, XXXX XXXX
01/06/2021	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours	XXXXX	Web
On XX/XX/XXXX, an ACH Deposit was made into my bank account with XXXX XXXX XXXX XXXX XXXX XXXX XXXX in the amount of {$1000.00} by BlueTrustLoans, run by Hummingbird Funds, LLC. I did not, nor have I ever, made a loan request to BlueTrustLoans. On XX/XX/XXXX, I noticed this deposit after reviewing my bank account. I called and spoke with 2 separate customer service representatives at BlueTrustLoans. The second customer service representative assured me that a fraud investigation would be opened and I gave them my full name, the name of my bank, and my account number. I was told that they would do the investigation and call me back the same day. They never called. When XXXX XXXX lobby opened, I called them. I gave them the ACH transfer number of the deposit from BlueTrustLoans and they investigated with their ACH department and found that the intended recipient had transposed a number in their own bank account and had erroneously used mine in their loan application instead. The bank informed me that they would reverse the transaction by EOB. My records show that this reversal was successful. The same day I froze my credit with the 3 major credit bureaus. On XX/XX/XXXX, an ACH Withdraw was made from my bank account with XXXX in the amount of {$150.00} by BlueTrustLoans. On XX/XX/XXXX, I noticed this withdrawal after reviewing my bank account. I called BlueTrustLoans to find out why money had been withdrawn from my bank account, but as I do not, and still do not, have an account with BlueTrustLoans they could not help me further than calling my bank with me on the line, even after giving them my name, my bank 's name, and my account number. As I contacted BlueTrustLoans outside of my bank 's operating hours, they could not do anything other than promise a callback in the morning, where we would contact my bank together to get to the bottom of this issue.
11/07/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	CA 95833	Web
On XX/XX/2018, I was loaned {$420.00} by this company. The money was sent to my XXXX XXXX account via ACH direct deposit. While I knew the interest rate was high, I did not understand that it was 639.17 %. The first payment on the loan was automatically debited from my checking account on XX/XX/18 in the amount of {$210.00}. On XX/XX/18 at XXXX XXXX pacific time, I contacted the lender and requested the loan payoff amount. I was told that the soonest the loan payoff could be processed is XX/XX/18 and that the payoff amount would be more than {$420.00}. I agreed to the payoff amount and have authorized the loan payoff to be debited from bank account electronically. I asked the loan representative to send me a statement that includes the following details : The date of the loan, the amount of the loan, the payment that was made, the total amount of interest and fees I was charged and confirmation that the loan has been paid in full. I was told that the only statement I will receive is an email stating the loan is paid in full. This company is funding loans in California that are illegal and in direct violation of California 's predatory lending laws. The company is cloaking itself and its actions by claiming the loan is governed ONLY by the laws of the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and no other State or Federal laws are applicable. I do not believe this is the case and would like confirmation that their claims are true. I was backed into a corner financially and felt that I had no choice but to accept the funds offered by this lender. They took advantage of my desperation and I have paid dearly for it.
11/05/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CO 80013	Web
My wife and I have gotten into a nasty cycle of payday lenders. We currently have two loans with Blue Trust Loans, aka Hummingbird Funds , LLC, one for my wife and one for myself. My loan was originally for {$2000.00}. The paperwork states that the APR is 406.57 % and that by the time I have repaid the loan, I will have paid {$7100.00}. When I make a payment of {$730.00}, I pay {$680.00} toward interest and {$49.00} toward the principal. I have only made the initial payment at this point, at the end of XXXX, for {$520.00}, with {$37.00} going to principal and {$480.00} going to interest. My wife 's loan was originally for {$400.00}. The paperwork states that the APR is 732.74 % and that by the time we have repaid the loan, we will have paid {$1400.00}. When we make a payment of {$730.00}, I pay {$680.00} toward interest and {$49.00} toward the principal. We have two payments remaining. We have paid {$890.00} so far. This is, as you might imagine, unsustainable. It has also come to my attention that these interest rates are far higher than what is legal in the State of Colorado, as well as the fact that they are not licensed to do business in the State of Colorado. I have put a stop payment on these payments until I can get something figured out, but I was advised to contact your office. This is very time-sensitive, as the screenshots I will send you indicate that they plan to submit the full balance of the loans to our bank at the end of the month, and those payment amounts are not covered by the stop payments we authorized with our bank. Please help.
06/25/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	OH 453XX	Web
I have been the victim if identify theft and fraud and can not seen to to undo the results of this as it pertains to crimes relate to payday loans. I believe an intermediary was used with my identification to see what " hits could be found '' in reguards to a quick payday loan. : I have recieved emails from the following intermediary but have been unable unable to make contact with them as their phone line is only useful for loan application. XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX ; XXXX, FL XXXX ; ( XXXX ) XXXX I subsequently recieved communications from payday loan vendors associated with tribal affiliations. One was a loan application which was ( fortunately ) denied on XX/XX/018. XXXX, XXXX Also goes by XXXX., an economic arm of the XXXX XXXX XXXX XXXX. XXXX XXXX, XXXX, MT. XXXX. Phone ( XXXX ) XXXX XXXX XXXX A police report has been filed on XX/XX/2018 and will be sent to them requesting all date be expunged. The initial payday loan vendor was Blue Loan Trust, who did a " soft credit '' check and approved a loan and has been calling me since. I have filed a police report whic has been sent and the Blue Loan has yet to aknowledge the fraudlent loan and contiinues to call me and send emails.They have not been helpful and have withheld information. My credit has been blocked, so it is disturbing that they approved such a loan. The are part of : Hummingbird Funds , LLC an ecomnic development arm of the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Mail : LCO, XXXX XXXX, XXXX, WI XXXX, Customer services : ( XXXX ) XXXX FAX : ( XXXX ) XXXX
10/30/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	OR 972XX	Web
The organization goes by the name of Blue Trust Loans. I filled out a form posted on their website. Then I received a phone call from someone in their Customer Service department. They asked me to verify the information I had made online.They also asked what dates I was paid on. I was told that for the {$500.00} loan if I paid it back before the first payment was due I would owe {$650.00}. If not there would be 6 payments - the first {$150.00} and then 5 payments of {$160.00}. Which I have paid. The payments where taken by a company called Hummingbird. On XX/XX/2018 I went to my credit union to close the account for a reason not connected to this. Then on XX/XX/XXXX I got a phone call from Blue Trust that a payment was returned to them. I told them ( XXXX ) that I had made the 6 payments and had the transaction report from my bank. She proceeded to tell me that I owed another 6 payments of {$160.00} that is additional interest. I requested they send me an email that stated all this. It has never been received even though I have asked 3 times now. I told her that this was not what was explained to me and that my next phone call was going to be to an Attorney. On Wednesday XX/XX/XXXX they ( XXXX ) called on my employers main client line. They have been calling my cell phone from a " Private number '' and then leave a message with different phone numbers to call them at - XXXX and XXXX. They have shown that they are misleading on the loan and have a deceptive business practice.
12/01/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NE 68601	Web	Servicemember
Took a {$400.00} loan out with Blue Trust Loans. It was explained what the payment plan was to pay off this amount. No explanation of interest amount was shared with me. Only thing explained was that a payment of {$75.00} would be my first payment and 6 additional payments of {$100.00} would be taken out of my bank account. After the XXXX full payment is made, the loan would be paid in full. I spoke with a representative of Blue Trust Loans tonight, XX/XX/18 and was informed I still have 6 more months of bi-weekly payments of {$100.00}. I explained to the gentleman that they did not fully explain that I would be paying over 400 % interest on a {$400.00} loan. There is no way possible I would take a loan out with interest that outrageous. The dates they have received payments are as follows : XX/XX/18 - depositedv {$400.00}, XX/XX/18 - withdrew {$75.00}, XX/XX/18 - {$100.00}, XX/XX/18 - {$100.00}, XX/XX/18 - {$100.00}, XX/XX/18 - {$100.00}, XX/XX/18 - {$100.00}. Again, all they ever explained to me was the 1st payment of {$75.00} and 6 additional payments of {$100.00} and then the loan would be paid in full. I feel I am a victim of fraud by this company. If, at all possible, help me resolve this issue, as I feel I should not have to pay the outrageous interest they are charging me. I have already half the amount in interest on my {$400.00} loan and feel that is adequate.
02/12/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	FL 33311	Web
In late XX/XX/2020, while struggling in the mist of the pandemic due to loss of hours at my job and some unexpected costs, a disgusting company called blue trust loans preyed upon my desperation by deliberately misleading me into and and extremely high interest rate loan. On XX/XX/2020 I was approved of a loan from them in a time of need under the impression that the XXXX dollar loan that I was approved for would be paid off with interest with 6 payments of XXXX dollars on top of the initial XXXX dollar fee. Now I have made all those payments, and come to find out to my shock and horror I still owe XXXX. In fact if I continue to pay at the same rate my total payment will amount to over XXXX for a XXXX dollar loan. If I knew this was the case under no circumstances would I have taken this loan even in that moment or desperation. Blue trust loans is a company that deliberately misleads people in order to bind them to an extremely high interest loan and they should be held accountable. The only thing they have offered me is to pay the remaining XXXX upfront to avoid further fees/principal but I can not afford that and even if I could I would still ultimately be paying far more than I initially expected. Due to what they have done I feel violated and even more financially stressed than even when I received the initial loan.
03/15/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	NJ 08360	Web
I called the company today to pay off the remaining of my principal balance. When they offer me the loan before, they said i can pay off the loan any time without any penalty. I have remaining {$640.00} on my principal balance. They said they can not process my payment because they already processing the {$190.00} payment that is due for tomorrow. So I said fine, then process the remaining {$630.00}, the remainder after that {$190.00} deductions. They said, they can not process it till Monday. Today is just Thursday. Then they said, on Monday, it will be {$660.00} and some cents. I asked, is that even after they deducts {$190.00} from my account?, they said yes. I said why is it too much. They said, because of the interest fee on those days before Monday. I said, that is why I am paying it off now, to avoid additional interests fee. They gave me a hard time over the phone. I attached the summary of the breakdown of my payments supposed to be. But this people lied about I can cancel at any time without any penalties. I have another loan that I also just paid off. They let me pay it off without question. They even made some deductions on my remaining principal balance because I was paying it off. But this company wont do that, and they have very high interest rate on top of it.
02/05/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	OR 97233	Web
On or about XX/XX/XXXX, I acquired a loan from the above-referenced company. All my payments have been made on time. On XX/XX/XXXX, I emailed the company to inquire what my payoff was. I received the following email from them : " Dear XXXX, Thank you for your email. Please be advised that Blue Trust Loans is unable to do same day debit transactions. Your loan balance for the earliest available pay off date, XX/XX/XXXX, is {$900.00}. Please call before 4 PM EST today if you would like to have the balance be debited on XX/XX/XXXX. '' I did not pay off my loan at that time. On XX/XX/XXXX, I emailed the company to see what my current payoff would be. I received the following email : " Dear XXXX, Thank you for your email. Kindly note the amount you quoted below does not include the interest accumulated up until XX/XX/XXXX. As shown in the payment schedule {$800.00} is the ending principal after the payment is made on XX/XX/XXXX. Your loan balance on XX/XX/XXXX is {$1000.00} which includes {$800.00} as Principal and {$210.00} as Interest for the entire period. '' It would appear that my payoff amount was lower in XXXX than it is in XXXX, despite having made all my payments on time. This seems like a scam.
05/18/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX 75038	Web
To : Blue Trust Loan Loan Department Regarding : Loan XXXX XXXX Account Status : Active { {$720.00} } of XXXXPaid by direct withdrawal from my Bank Account at this time XXXX Payment is every 2 weeks as thats my payroll XXXX for XXXX a month for 9 months. Please advise Compliant : I spoke with a Blue Trust Loans Customer Representative over the phone. I was looking for a loan to cover a bill and came across the company after applying a representative contacted me.This Representative did not disclose me the information regarding the interest rates.After, I was approved and sign I received my loan documents per phone, and it was not until after speaking with the representative I check my email for the documents. I did not receive clear information, regarding the terms of taking out this loan. Check your recording, I was shocked to see that what I did for { {$720.00} } dollars. For the { {$720.00} } dollars I was scheduled to pay back for { {$90.00} } for 9 months.The interest rates were unclear and not fully explained to me not explained by the Representative that the total would be about XXXX dollars 9 months.I am also, filing a complaint to the XXXX XXXXXXXX XXXX XXXX
05/21/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	FL 33009	Web
Hello, My name is XXXX XXXX and Im a victim of a company called Blue Trust Loans. They initially deposited {$1400.00} into my account and I told them I can pay it off in three payments. After the third payment I noticed they were still debiting my account twice for XXXX, then I immediately contacted XXXX of XXXX and they placed a temporary block and temporarily placed the funds back into my account. On XX/XX/XXXX, XXXX XXXX XXXX claims my information did not arrive in a timely matter ; however, my letter was fax to XXXX XXXX XXXX on XX/XX/2019 with a OK confirmation. So Blue Trust Loans is using the old bait and switch deception to think you signed documents for 6 payments, but I clearly was shown my 3 payments : # 1 XXXX. # 2 XXXX and the final payment was for {$250.00}. Please investigate this company Im a XXXX Veteran who lives on a fixed income and cant afford to lose any money. I requested to see the contract I signed to no avail. They told me it could take up to 45 days for them to receive those documents, and as of today I have not received anything from this predictory lender. Thanks in advance
09/06/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX XXXXX	Web
I was in a dire need for money to cover some immediate medical expenses and found this company online. I applied via phone call to Blue Trust Loans ( a.k.a. XXXX Hummingbird ) The Loan amount was for {$1300.00}. I was explained the payment plan was laid out to be 6 payments of {$370.00} taken out each payday via ACH to pay back the loan. I have now paid back over {$1800.00} to this company and called them to find out how many payments are left and to see how much principal was still left to be paid and to make arrangements to pay off the remaining principal. At that time the person at Blue Trust Loans told me I have to pay all of the interest on the loan on top of the principal which comes to a total of {$6600.00}. The APR applied to the account is 635.03 %. They will not allow me to pay off the principal on the loan and said I must pay all of the interest. I have already paid {$500.00} over the actual loan amount and they refuse to allow me to make arrangements to pay off my principal balance. This is absolutely criminal and predatory and they have to be stopped.
07/25/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	SC 29223	Web
Due to extenuating circumstance in my immediate family, I took out a payday high interest loan with Blue Trust Loans {$1600.00}. I now realize these loans are of no benefit to working families. My father was hospitalized from XX/XX/2019 through the end of XX/XX/2019. This loan was taken out to provide needed resources to my mother with massive medical financial constraints of my father 's care. I took out what I thought to be a short term loan with hopes of an early payoff. After a few large direct debits from my bank account I examined my balance and was looking for an early payoff. There is no early payoff per se. The balance is now showing a pay in full balance of {$2400.00}!!! I refuse to pay {$2400.00} on a loan in which I have already paid over {$700.00} since XXXX. I called BlueTrust at the end of XXXX and most recently in XXXX to request a payout and payment plan to pay off the balance, they refused to update my account balance and offer a payout that aligns with my payments. They have continued to attempt drafting against my bank account.
11/01/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	NH 03102	Web	Servicemember
Ive tried multiple times to get an address to make my final {$240.00} payment and they refuse to give me one. My checking account was closed due to my account information being compromised. When I tried to settle the debt with Blue Trust loans, they refused to give me an address to make the final payment. They have now sent the information to XXXX XXXX XXXX XXXX and when I voluntarily called them, they were rude and hostile. And I quote " I dont know who you think your talking to but you better think again '' This comment comes after I asked him to explain why there is a discrepency in what I owe and what blue trust is claiming I owe. I then asked if this was reported to the credit bureaus as I have just started builing my credit back up. He asked me how I would like to pay the outstanding balance. I cant get a straight answer from anyone at either companies, Ive submitted my request for additional information they require within 30 days of the letter they sent in an attempt to collect the debt.
07/14/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CO 80503	Web	Older American, Servicemember
The reason I am making a complaint about Blue Trust Loans is because I NOW know they are a " XXXX XXXX XXXX '' company, so they can escape state usury laws. I borrowed {$1500.00} from them on XX/XX/2018, and TRIED to make a {$300.00} payment a few days later to lower my interest, but they refused to take my payment. I have to wait till XX/XX/2018, and arranged to pay {$1200.00}. THEN on XX/XX/2018, I will STILL owe {$800.00} PLUS {$270.00} interest. So for a {$1500.00} loan, within a TWO MONTH period I will be paying back a total of {$2500.00} -- over a THOUSAND DOLLARS in INTEREST! I let Blue Trust loans know exactly what I thought of them, and I have no doubt that THEY are the ones who sold my phone number -- I now receive twice hourly calls from area code XXXX. I keep blocking each phone number as it calls me, but I get another nuisance call from a different phone number out of area code XXXX. I am going to have to change my home phone number thanks to these crooks!
11/18/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	FL 32164	Web	Servicemember
In XX/XX/XXXX I took out a loan with trust for {$2000.00} with the agreed amount to be paid back would be {$2600.00} if paid back on XX/XX/XXXX ( please keep in mind I have borrowed from blue trust loans before many times and have never missed a payment and paid the loans off quickly. ) On XX/XX/XXXX I paid {$730.00} on the loan and then asked if I pay the loan off on XX/XX/XXXX how much will I have to pay I was told {$1900.00}. On XX/XX/XXXX I called and was told I would have to pay {$2600.00} to pay the the loan off in full, I proceeded to ask why is there a {$700.00} fee after I just made a payment they said the loan increased by the day I proceeded to say that this not right and asked for a supervisor the guy then preceeded to tell me I just didn't understand was put on hold so he could get one, I hung up the phone after waiting for a while with no answer.
01/10/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	FL 336XX	Web	Older American
I was in a panic over not being able to pay my bills, because my son, who was living with me lost his job a few months earlier and I alone was not able to pay my bills. I was short each month by the {$1000.00} my son had been paying me. I had a low credit score and already had 2 personal loans and some credit card debt. I was desperate and took out a XXXX XXXX XXXX XXXX XXXX loan for {$1000.00} in XX/XX/2018. They deducted the 1st payment on XXXX for XXXX, ( {$380.00} of that was INTEREST ) after that I would have {$480.00} taken out for the next seven months. I was able to negotiate with them to deffer my XXXX payment to the end of the loan, which helped some. When I finally came to my senses, I realized that over the term of the loan which was 8 months I would be paying them {$3700.00} for a loan for {$1000.00}. Can they legally charge that much interest?
03/31/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX 77339	Web
I applied and received a loan from blue trust loans. Blue Trust Loans is an installment payday loan company that offers loans of up to {$2000.00} cash that are repaid over a six-month period. It is owned and operated by the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, a federally-recognized sovereign government American XXXX XXXX. I want to report them for having predatory lending. I have been paying XXXX every month for payback since XX/XX/XXXX on a XXXX loan and only XXXX has decreased from the XXXX original balance. I just paid XXXX yesterday am being charged XXXX per day on interest alone on an XXXX loan. Today I called and asked to pay off loan. I have been paying XXXX since XX/XX/XXXX yet tomorrow in order to pay off my loan I have to pay XXXX ON AN XXXX LOAN. Please advise if this is not the right agency to handle this. thank you
10/19/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	NE 68134	Web
Due to financial hardship, I was unable to make my semimonthly loan payment. I requested ACH ( automatic withdraw ) to be removed from my Blue Trust Loan account on XX/XX/18 via email and again via telephone on either XX/XX/18 or XX/XX/18. I received verbal confirmation that this was done. Despite this, on my next payment due date, the full amount was automatically withdrawn from my account. When I called to complain, I spoke with " XXXX '' and was again told that ACH was going to be removed from my account, but they would not refund the amount taken without my approval. I was essentially told that I owed that amount and they could collect it via ACH even without my approval. I am concerned they will continue to automatically take money out of my account without approval. I called the bank and they were likewise unable to stop payment.
09/22/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with the payoff process at the end of the loan	CA 90807	Web
I was approved for a {$400.00} installment loan on or about XX/XX/18. The money was transferred to my bank and received on XX/XX/18. I have made XXXX payments of {$100.00} towards the loan, totaling {$760.00}. The last payment made on XX/XX/18. On XX/XX/18, I called for the pay-off amount and the supervisor I spoke with stated I owe {$360.00} ish dollars. On XX/XX/18, I logged into the website, my account balance is {$360.00} and is considered " past due. '' Based on the verbal conversation on XX/XX/18, the supervisor revoked ach authorization and placed the account in collections status. I have never received documents in the mail and/or email from this company, just the {$400.00} debit to my account. They operate using unfair and deceptive or abusive acts and practices. Ridiculous interest. Please conduct a review.
06/13/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	OR 97306	Web	Servicemember
i took out a {$1200.00} pay day type loan from Bluetrust loans om XX/XX/2019. Now after 8 bi-monthly payments of {$220.00} totalling {$1800.00}, my pay off is still very high at {$1100.00}. If I continue to pay the bi-monthly payments, I have another 8 payments totalling another {$1800.00}. I did not pay it off immediately because i fell behind my bills and couldm't afford the entire pay off amount so I was forced to pay these predatory loan payments. I fortunately can now pay off the full amount of {$1100.00} now and be done with this XXXX predatory loan company, but not before winding up having pain in total {$2900.00} for the original {$1200.00} loan. If I could not afford to get out from this debt at the end I would have paid {$3600.00} for a original {$1200.00} loan.
09/30/2019	No	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	FL 33064	Web	Servicemember
-- i needed a loan and was approved for {$1000.00} at {$280.00} a month for 9 months as i was told over the phone -- -- i knew this was excessive but i had an emergency and need funds quickly -- -- -- -now the company is taking {$230.00} every two weeks for 18 weeks -- this is an insane amount of money for such a small loan and i feel i was taken advantage of -- -and lied to on the phone -- i need help -- i have XXXX children in colledge and i dont know what to do -- -- -I recieved the funds on XX/XX/2019 {$260.00} with drawn from my account on XX/XX/2019 -- only {$4.00} towards principal {$280.00} withdrawn from my account on XX/XX/2019 -- only XXXX towards principal {$280.00} withdrawn from my account on XX/XX/2019 -- -only {$5.00} towards principal
03/04/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MD 20901	Web
My original loan was {$1400.00} My fotst payment was {$260.00} on XX/XX/19 Senconf payment {$370.00} on XX/XX/19 Third payment {$370.00} on XX/XX/19 Then i can on friday XX/XX/19 to schedule the full loan amount the representative that day say my remain balance to oay in full was XXXX cents Then they wildraw out my account {$1600.00} cents i call and try to unfetstand the XXXX say he review the conversation and hecsay the amount was okey to be charge then i make the numbers and dont make sense after 3 payments 2 of XXXX and one of {$260.00} total of pauments is {$1000.00}. 44 then yo pay complete {$1600.00} is way over payment i considering this and abuse of people on need like me. Please help The comoany go with another name XXXX Or BLUE TRUST LOANS
03/19/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	CA 92154	Web
I have already paid {$650.00} on a {$500.00} loan. I feel the interest being charged is predatory. I was not told the interest rate during my application process with the representative via telephone. I was also told I would not be approved for the loan if I did not agree to making automatic account withdrawals. I believe I was taken advantage of. I paid {$650.00} for a {$500.00} loan. I believe they made enough money off of me and that for me to pay more is relative to stealing, while taking advantage of being a tribal company, effectively dodging laws made to protect the public. Again I paid {$650.00} on a {$500.00} loan. I would love to request the company to settle paid in full and close my account based on my payment history.
08/02/2018	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	MS 394XX	Web	Servicemember
Blue Trust Loans has repeatedly called my cell phone during working hours after I asked them not to. Then began calling our office phone at work and in one case left a voicemail ( XX/XX/2018 at XXXX XXXX ) stating that her name was " XXXX and to call XXXX ( and I have the recorded voicemail ) '' ; that I was past due with my account to XXXX XXXX XXXX and subject to be sent to collections. This message was heard first played and heard by a co-worker, who then played it for my supervisor. I've stated to XXXX XXXX XXXX plenty of times to call me after XXXXXXXX XXXX. CST to discuss a possible payment restructure and they have refused. Now they're calling my employer and personal financial information on my employers ' voicemail.
07/27/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	AZ 85379	Web
I applied for this loan not knowing the interest rate of the loan, was never disclosed to me over the phone. My loan amount was for {$350.00}, so far I paid this company {$900.00} only to still have a balance. The interest rate is at 754.62 % which is over the legal limit allowed from Arizona. I was wondering why I still had a balance, so I had to sign up on the lenders website to look at my balance and was shocked to see the high interest rate. AZDFI no longer licenses payday lenders as of XX/XX/2010 and interest rates over 36 % is illegal as of XX/XX/2010. I have contacted the Arizona attorney general and learned that payday loans were prohibited in Arizona. A consumer complaint has been made.
07/03/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CO 80214	Web
On XX/XX/2019 I applied for a small loan and was approved for {$920.00}. I was told there was an option for 18 payments and that my starting payments would be for {$260.00} twice a month on my paydays. I thought this seemed high but figured I misunderstood and agreed. I was never told that the yearly interest on my loan will be 633.72 % until I got my signed agreement in an email. I'm stuck in a desparate situation to pay my rent, but I am hoping to find another solution so I can cancel this loan before the deadline on XX/XX/XXXX, but I don't think will happen and I will be forced to pay a total of {$4700.00} for a {$920.00} loan. This seems illegal so I am also looking into this further.
10/30/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MT 59602	Web
On XX/XX/2020 I took out a pay day loan with blue trust loans, however I did not know the annual interest rate was 637.77 %!!!!! Basically they are taking out {$180.00} weekly which know I have I have paid about {$1600.00} and by the time it is done I will have paid {$6600.00}!!! How is this even legal??? Ive made {$1600.00} in payment and the balance has not budged! I feel I was taken advantage of by Blue Trust loans ( aka hummingbird ) ... I was financially vulnerable at that time in my life and I was desperate for money and was not not notified on the phone about these outrageous interest or finance charges. Needles to say Im very upset and now Im an even worse situation then before!
05/02/2018	Yes	Payday loan, title loan, or personal loan Personal line of credit	Struggling to pay your loan	NC 28208	Web
I got the loan with the intention to pay it off right away but my position in my job changed abruptly and my pay decreased leaving me in a financial bind. I originally borrowed XXXX and have been paying XXXX biweekly since XX/XX/XXXX with an initial payment of XXXX and can no longer afford it. I called them to ask for assistance or if the pymt could be lowered and they refused. To date I have paid a total of XXXX. I do not want this to negatively impact me anymore than it already has. I know that I borrowed the money with the intention to pay it off quickly but I just want to be able to move on because they have already received their money back and more than the amount I borrowed.
08/03/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NV 89012	Web	Older American, Servicemember
I borrowed money over the phone. I borrowed {$1400.00} on XX/XX/2019, after being assured that if I paid it back on XX/XX/XXXX that the total payoff would be {$1500.00}. I was told that I could pay it off early on any day by calling one day in advance. I called on XX/XX/XXXX and was told that the loan would come out of my bank acct on XX/XX/XXXX, three days later NOT THE ONE DAY I WAS PROMISED. I was also told that the payoff was now {$1600.00}, NOT THE {$1500.00} I WAS PROMISED. I was totally lied to in the origination of this loan. I was told the origination phone call was being recorded ... ..yet the Company has refused to review the recording and adjust to what was promised.
10/23/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	IN 46239	Web
Ive contacted Blue Trust Loans/Hummingbird ( another business name ) and revoked all ACH transactions and wage assignments as well as any electronic checks to debit my account. This loan had outrageous hidden fees and even though I had originally requested to pay the loan in full they still set up the loan in biweekly payments on my pay date. The interest rates far exceed the allowable amounts in Indiana and they are allowing users to borrow more then what the state allows which is {$550.00}. They have not responded to my revocation email and should not be lending in Indiana as they are violating the lending laws and do not have a license to operate in this state.
09/28/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NC 28173	Web
I applied for a loan of {$820.00} in XXXX of 2022 which I received knowing there would be interest and such however, I was unaware in the end I would be charged roughly {$3000.00} in repayment with a payment of {$210.00} each paycheck. As of now Ive already payed {$1300.00} back which is well above my loan already and at a substantial interest percentage and Im roughly half way done paying it. This is a ridiculous amount to charge someone and I feel as something needs to be done about it and that I bring to attention what this company does.
06/27/2019	Yes	Payday loan, title loan, or personal loan Personal line of credit	Charged fees or interest you didn't expect	CA 94565	Web
I signed up for a personal loan if {$1000.00} and I had confused the payback amount. I had thought the interest was much lower amount. I called today as I thought I was near completion with the loan and found out I have at least 14 more bi-weekly installments which comes out of my checking account in payday. I would have never signed on for thus had I known. My payback amount is in excess of {$4000.00} which is over 4 times the amount of the original loan of XXXX. This is presenting s hardship and I need a way to get this addressed.
07/12/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NC 28739	Web	Older American, Servicemember
made online loan in XX/XX/2019 for {$650.00} company did not explain the conditions of the loan or the high interest rate of 600 percent have now paid approx. {$2000.00} repayment on a {$650.00} loan and still paying feel as though company does not disclose terms of loan and are hard to contact if they are gave full disclosure of terms of loan I would not have dealt with company they are taking unfair advantage of people who are already financially spent out and in dire needs did not receive any contract information from company
11/03/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 94103	Web
They told me the interest rate was only XXXX dollars. As pretty normal for payday loans. However I got a loan for XXXX and am expected to pay fees and interest totaling XXXX by the end of XXXX. This is absurd they think they can take peoples money like that. Im young and fell into a financial emergency because of an accident. Or else I never would have used them. I have used companies like lend up before who have a real payday system in which you pay XXXX on top of what you borrow which I assumed is what this company was.
05/28/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	CO 80021	Web
I took out a loan from Blue Trust Loans, a " tribal company '' with a rate of 561.96 % interest rate, on {$2000.00}. We have currently paid back {$2400.00}. however, due to the interest rate, we will have paid {$8000.00} and have it paid through XX/XX/2019. Due to the already hardship, we are in the process of losing our home, to have to pay almost {$1000.00} a month. We have paid back what we have owed with an additional {$470.00}. This loan is stripping us of our home. Please help
12/20/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	AL 360XX	Web
Original Loan was {$870.00}. I was told that if paybacks were made on time that total cost of loan would be {$1200.00} ( Im approximating ). I have paid {$110.00} on schedule every week totaling XXXX I though I was almost done. I call in and they say I still owe another XXXX if paid by XX/XX/XXXX. I do not understand the legality of a {$870.00} loan turning to a {$2000.00} loan when all payments are being made on time. This is not what I was told with the online approval.
02/02/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	OR 97015	Web
I needed a pay day loan to get through the month of XXXX. My work was shortening hours and I needed money. I borrowed {$400.00} and wound up owing {$1800.00}. Required to pay $ XXXX/month for 9 months. The interest is completely ridiculous and I heard class action lawsuits going after these tribal loan companies. I need help before this causes bankruptcy or even homeless. I signed a contract but was unaware of the interest this wasn't disclosed till after the fact.
05/18/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	AZ 85295	Web	Servicemember
I received a loan from Blue Trust Loans ( Hummingbird Funds, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) on XX/XX/2018. The rate is 754 % APR. I have paid {$2000.00} towards the original balance of {$700.00} over the course of 4 months. I was unaware that a loan like this is illegal in Arizona ( where I live ). Since this loan is illegal, and I have already repaid the loan and then some, I would like this loan to be voided and reported as paid in full.
09/21/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	AZ 853XX	Web
I took out an installment loan with Blue Trust Loans in XX/XX/2018 for {$1200.00} to pay bills.I am a teacher and am getting paid again, but I am struggling to pay back the loan because of the high interest rate of 634.66 %. I planned on paying back the loan right away to avoid the interest, but was unable to do so. I have already paid back {$1700.00}. I would like to settle the loan as paid in full. They are trying to collect the amount of {$1500.00}.
10/25/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	OH 44122	Web
On Monday XX/XX/XXXX I called BlueTrust loans to " Revoke my ACH ''. I'm in the process of switching banks and alerted them about this. I received a verbal confirmation that ACH has indeed been revoked and my payment scheduled for XX/XX/XXXX would be put on hold. XX/XX/XXXX came and they still took the ACH even though I received confirmation on XX/XX/XXXX that this payment HAS been put on hold. Now, I overdrafted my bank account.
09/14/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	FL 32563	Web	Older American
I borrowed {$950.00}. It was to be paid back on paydays through XX/XX/2018. They are still taking out money from my bank account and say they will continue through XXXX. I have already paid back almost {$2000.00}. I'm going to my bank to stop them from withdrawing any more funds. I don't want this to go against my credit. They should be stopped from charging interest such as this and misrepresenting repayment terms>
04/16/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	MD 20853	Web
Online loan on XX/XX/2019 for {$800.00} and have paid {$850.00} at $ XXXX since that occurs on payday. They said I still owe {$850.00} if I pay off today. I found on Maryland web site that payday loans are not legal in my state. The rep I spoke with vas VERY demanding and said this is not a payday loan even though their website says it is. PLEASE HELP! Any advise you can give would be greatly appreciated.
01/08/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	IL 60448	Web
I came into a financial situation and was no longer able to pay my loan. I tried to email and set up a plan in writing and have heard nothing. I tried to go on line and see the terms of my agreement and they are no longer available. I know for a small loan the amount is outrageous that I have to pay and now having a situation that is beyond my control and no communication with them to solve the situation.
01/09/2019	No	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 92688	Web
* I took a loan out for XXXX dollars and they are charging me a 63 % interest rate and they are not working with me so I can pay off the loan faster. They are only allowing me to pay off in a short amount of time I would of never signed the loan if I knew how high the interest rate is. I have called several times and this company will not work with you and make accommodations to get a better rate.
01/06/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 92056	Web	Servicemember
Made a phone call in XXXX to pay the remaining balance. This is when I found out the incredible amount of interest that I was being charged. Loan deposited in my account XX/XX/XXXX in the amount of {$1200.00}. There is a weekly payment withdrawn from my account in the amount of {$150.00} reoccurring till XX/XX/XXXX. The transaction is listed in my account under the name Hummingbird.
07/12/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	NJ 080XX	Web
On XX/XX/2022 I sent a Revocation of Authority to Initiate Electronic Funds Transactions to eLoanWarehouse and can confirm that they received the document ( attached to this complaint ). On XX/XX/2022, eLoanWarehouse debited {$230.00} from my bank account. I never authorized this transaction or rescinded the Revocation of Authority to Initiate Electronic Funds Transactions.
05/25/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	DE 198XX	Web
I send a certified letter return receipt to the address listed on the website on XX/XX/2018. On XX/XX/2018 I place a stop payment on my checking account to prevent any additional payments from being taken and they are still coming out. On XX/XX/2018, the amount of {$530.00} was deducted from my account. I want my money refunded. Tracking number for certified mail is XXXX.
08/19/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	TX 78745	Web
I called to ask the loan company if I could arrange an extended payment plan, or make a larger payment to reduce my biweekly payments, because they are pretty large. They told me that neither option is avaliable. If I did decide to reduce my loan with a principle payment, I would still have to pay the amount in the agreement for the remainder of the payoff.
06/17/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	FL 34711	Web
Three percent rate is almost 800 percent, took two loans out first loan, I payed back in full, second loan I got sick, and the money I have payed them has been more of what I have taken out, and they still want XXXX which is a joke, but I still said I will pay XXXX a month until its paid off but 800 percent is so crooked, give me a break, thats a scam
10/27/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	FL 32818	Web
This company has harassed me from day one. I have asked them repeatedly not to contact me at me place of employment l, and they continue to do so on almost a daily basis. They are putting my job at risk. I explained that the number was listed on my loan app only for verification purposes. They are a nuisance. I need for this issue to be corrected.
09/10/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	KY 411XX	Web
I am not for sure the exact date of my loan it was for {$800.00} from Blue Trust Laon. I was diagnosed with XXXX and have been off from work. I had XXXX XXXX XXXX XXXX of XXXX XXXX XXXX. I am expected to pay back over three thousand dollars I was desperate for money to pay my utilities bills. I can barely make it now due to my illness.
02/26/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	KY 411XX	Web
I have been trying to contact this company I can not get anyone to talk to me. I need money for a payment to be able to take XXXX XXXX & XXXX. I have paid every two weeks for 10 weeks now XXXX for a very small loan. I have been asked to make this amount of payments until XXXX. This company is ripping people off that work hard everyday.
03/14/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MS 39180	Web
On XX/XX/2019 Blue Trust Loan Company called my job and asked to speak with my boss. The collector publicized my debt not just on this day, but on repeated voicemails on my boss phone. I would like for the harassment to stop. I prefer they no longer call my place of employment and that they do not discuss my debt with my employer.
12/02/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 93291	Web	Servicemember
Had loan for three months amount of loan was XXXX dollars .the first payment was debited from my account for XXXX the second month the amount jumped to XXXX the third month for the XXXX of those amounts XXXX dollars was applied to the loan amount I just paid the balance off and will no longer do business with these loan sharks
08/03/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	AZ 853XX	Web	Older American
Have a high interest temporary loan with a company that insists on taking fees and not letting me pay on the principal citing procedures that must be followed in an exact order in order to pay anything extra I want to pay this loan off as soon as possible but they seem to want to try to extend it as long as possible
04/10/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 93720	Web
XX/XX/2019 called my office of employment 3 times stating it was an emergency and needed to speak with me XX/XX/2019 called my office of employment 3 times stating it was an emergency and trying to speak with me XX/XX/2019 called my office of employment twice stating it was an emergency and needed to speak with me
01/17/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MI 48146	Web
Blue Trust loans is a complete scam. When I was approved, they quoted my interest rate at 15 % only to find out that it was 600 % after they sent me the loan documents a week later. I called today XX/XX/2020 to payoff the loan and it is more than the actual loan and they charge an early payoff fee.
01/05/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MD 20706	Web	Older American, Servicemember
I got a loan of XXXX dollars. Payments were XXXX a month, I had some medical problems and missed a couple payments now they want me to over XXXX dollars back This is over 900 % interest How is this possible, they are robbing seniors I am XXXX and can not make these payments being on fix income.
12/21/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 90804	Web
Got loan for XXXX back in XXXX to help with rent, started paying loan back on XX/XX/XXXX of XXXXdollars every Friday which is my payday. As of XX/XX/XXXX still paying already has taken XXXX dollars from account next withdrawals on the XXXX. To me that's way too much to pay off for small loan.
10/15/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NC 27332	Web	Servicemember
Very high interest rates. ( 471 - 841 % ) When I click on the loan document. It always gives me an error page. And it still shows I owe a lot. If I go by the payment plan. I would pay over XXXX on a XXXX dollar loan.
08/08/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	KY 402XX	Web
This company has been calling me everyday since XX/XX/2019 .They leave voice mail after voice mail wanting payment which I do not have .This needs to stop and how can I pay this loan of with these fees like they are
03/06/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	FL 334XX	Web
How is this company allowed to charge interest rates over 300 % this is totally unfair and should be illegal. I am an older person and it's costing me over 800 per month for 10 months to pay back a XXXX loan.
08/09/2018	Yes	Payday loan, title loan, or personal loan Personal line of credit	Charged fees or interest you didn't expect	CA 94044	Web
XX/XX/2018 I did a loan search online and this company was suggested. The interest rate was not clear to me and I ended up paying XXXX on a XXXX loan. No documents were sent to me.
04/15/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	CA 94523	Web
I have paid {$2800.00} on a loan for {$1200.00} and still have 3 payments. This loan is a t620.92 % interest. This should be criminal.
05/07/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	TX 75034	Web	Servicemember
On XX/XX/19 XXXX was taken out of my account after I had filled the payment amount I owed to the company.
04/18/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CO 803XX	Web
They charge more than Colorado allowed fees.
10/07/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NC 28117	Web

08/19/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	TN 38111	Web	Older American

07/05/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	NV	Web

03/07/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	MI 48135	Phone	Older American

01/25/2022	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	KY 40065	Web

11/16/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	CA 94565	Web

07/08/2021	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	IL 61938	Web

10/10/2020	Yes	Payday loan, title loan, or personal loan Installment loan	Credit monitoring or identity theft protection services Billing dispute for services	DE 19707	Web

05/02/2020	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with the payoff process at the end of the loan	DC 20019	Web

04/08/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	OR 97068	Web

03/01/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	CA 91342	Web

02/24/2020	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MD 20772	Web

12/11/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NJ 08080	Web

12/05/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	IA 50073	Web

11/25/2019	Yes	Payday loan, title loan, or personal loan Personal line of credit	Charged fees or interest you didn't expect	FL 32128	Phone	Older American, Servicemember

11/04/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	MI 48094	Web

10/27/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	KS 66208	Web

10/19/2019	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive notice of right to dispute	IN 46151	Web

08/30/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan		Phone	Servicemember

08/06/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	FL 32751	Web

04/11/2019	Yes	Payday loan, title loan, or personal loan Personal line of credit	Getting a line of credit	MD 21061	Phone

03/08/2019	Yes	Payday loan, title loan, or personal loan Personal line of credit	Charged fees or interest you didn't expect	CA 95928	Referral

01/19/2019	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	SC 29414	Web

12/27/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93309	Phone

11/20/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect		Phone

11/05/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	CA 94952	Web

10/22/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	OR 97060	Web

10/17/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	MD 21076	Web

09/19/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MI 48026	Phone

09/14/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	MD 20874	Phone

09/06/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	CA 94561	Phone

09/01/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	AZ 85354	Web

08/21/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 90045	Web

08/13/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	NC 27610	Web

07/12/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	FL 32448	Referral

06/29/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NC 28501	Web

05/30/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	IN 46241	Phone

05/02/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan		Phone