| 06/12/2016 |
No |
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- Improper contact or sharing of info
- Talked to a third party about my debt
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Web |
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I had my son 's lab work done in XXXX XXXX in XXXX XXXX, MI. I intended to pay on spot, but they did n't take the payment since it was near the closing time. Today I received a letter from Law Offices of Donald R. Conrad in XXXX MI that XXXX reported me to them for collection. I see that in the address my apartment number is wrong!
Now I realize the clerk at XXXX must have entered the wrong apartment number. Since I did n't get any paperwork on that day, I was not aware of the mistake. They sent the bill to the wrong address and without even giving me a call, they sent it to the collection agency. And it is just {$45.00}! There are so many bills I need to pay, I rely on the service companies to send me bills and I pay them on time.
I called the lawyer office, it goes to a voicemail, telling me to leave a message. But the prompt keep repeating and does not take any message. I then went their online payment system and made the payment.
XXXX first entered a wrong address for me, did n't call me i.e., they did n't utilize all contact information I gave them, and then sent just {$45.00} for collection. It is a very aggressive and unfair treatment to their customer. It was not the first time we went there, and we paid dues in time all the other instances. I am really worried they are going to cause a dent in my credit history through their atrocious act. Not to mention they shared my information with a third party in the process.
The Law Offices of Donald R. Conrad also did not bother to contact me via other means. And they set up a faulty telephone system where you are prompted to leave a voicemail and no voicemail is taken.
XXXX these offices lack commonsense that a clerk may enter a wrong address and they should try other methods of contacts first. What if I missed this letter too? I see someone corrected the account number by hand this time.
Also XXXX has a faulty system where they have to take information in every service point. We went there several times. Had they have a central system for contact information, I did n't have to deal with this. They could pull my information and verify with me.
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| 06/11/2018 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, MI XXXX I am constantly called, sometimes multiple times per day, by this debt collector.
In XX/XX/2017 I submitted a request to the office to cease with the phone calls and only communicate with me in writing. I have only received one written notice from them.
Furthermore, in XX/XX/2017 I submitted an offer to pay 25 % of what is due. I never received a written response from them.
For the last several months, I have received a multitude of calls from this office. Most recently from XXXX Other numbers include are a variation of XXXX
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| 05/06/2019 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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I received a letter dated XX/XX/19 for a debt of XXXX to XXXX XXXX. XXXX XXXX shows they cashed my check on XX/XX/19. The debt has been paid and was paid before they ever reached out to me. The letter I received does not state it is from a collections agency, and does not have an inked signature. They have called me and don't identify themselves as a collections agency on the phone. This collections agency technically owes me {$1000.00} for violating the Fair Debt Collection Practices Act.
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| 11/18/2019 |
No |
- Debt collection
- Medical debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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| 06/25/2019 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Frequent or repeated calls
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Web |
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| 11/30/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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| 07/14/2018 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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| 05/11/2018 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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| 03/28/2018 |
No |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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| 02/19/2015 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Called after sent written cease of comm
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Referral |
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