Lansing Professional Business Bureau,Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/12/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MI
  • 48864
Web
I was hospitalized from XX/XX/XXXX - XXXX at XXXX XXXX XXXX XXXX in XXXX Michigan. I was actually in XXXX XXXX XXXX. However, the bill for {$1200.00} was sent to me by XXXX XXXX. I filed a grievance with the hospital based on the unsafe care I received. I contacted the hospital billing department to let them know what I was doing. I spoke with XXXX XXXX in Accounts and she said to wait until a decision was reached regarding the grievance. When I received the decision, I contacted XXXX and let her know I was appealing the decision. She talked with XXXX XXXX, Patient Experience Specialist, and it was agreed that I could wait before making payment til after the appeal decision was made. XXXX XXXX said she would reach out to me in early XX/XX/2021. I got the decision on my appeal and waited for a bill. When the bill didn't come, quite honestly I forgot about it. I never received a call from XXXX. I received a bill from Lansing Professional Business Bureau on XX/XX/2021 and misplaced it. Apparently the letter was requested by XXXX XXXX on XX/XX/2021 for nonpayment. c .I found this information out from XXXX at the Lansing Profesioinal Business Bureau . Apparently, on XX/XX/XXXX, according to the collection company - they called me and left a message to contact them regarding this. I don't remember getting the call and normally I don't answer unknown numbers. On XX/XX/2021 I came across the XX/XX/2021 bill and paid it immediately. I would like you to investigate : XXXX. Whether XXXX complied with its obligation to contact me before sending my bill to collections? 2. What can be done to fix my credit score? I have taken great pride in how high it is and have been proactive for many years to keep it that way. My credit score has always been above XXXX and is has fallen to XXXX because of this letter from collections. I would like you to investigate what XXXX XXXX did with my bill - if I had heard from them, I would have responded immediately and paid the bill. The bill was paid off on XX/XX/2021.
12/29/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 44107
Web
While gainfully employed by " XXXX, i was assigned to pick up scrap metal battery racks from " XXXX '', in XXXX XXXX. On XX/XX/XXXX, while i was loading said battery racks, XXXX racks that were stacked on a pallet fell upon my XXXX. I was taken to " XXXX XXXX XXXX '', were i received medical treatment for my XXXX, for which defined said XXXX as a XXXX issue. On or about XX/XX/XXXX i officially provided XXXX XXXX of " XXXX of XXXX of who i received medical treatment from in writing, for which was " XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX, phone # XXXX totally {$6700.00} and XXXX XXXX XXXX, XXXX Physician, XXXX XXXX XXXX, XXXX, XXXX XXXX, Phone XXXX totaling {$2200.00}. Pursuant to the XXXX self insured contract and settlement agreement and release, " XXXX XXXX XXXX of XXXX '', was responsible for paying the medical bills. The XXXX contract nor was the settlement agreement and release was honored, for which defines a " Breach of Contract '', and a violation of Federal Law. The aforementioned has caused me significant hardship due to my not being able to obtain a loan to purchase a house and vehicle to start my own business. Consent to publish the description of what happened?
04/22/2015 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • MI
  • 48220
Web
I was never told directly about this bill that I " owe, '' but instead I found out about the bill when I accessed my credit report. I contacted the Lansing Professional Business Bureau, which is what was indicated on my credit report and they told me that it was " too late '' to send them my XXXX insurance. I have XXXX insurances for this exact reason! When I initially when to the hospital they only took the XXXX insurance card although I handed them XXXX. Then when I call to still give them my secondary insurance, they told me that I could no longer submit it because it was sent to collections. I am never supposed to pay {$500.00} out of pocket for medical bills with both insurances working together. I would like to dispute this medical bill because 1 ) I was never directly informed of the bill 2 ) they informed a debt collector before informing me 3 ) they told me that I could not submit my insurance again, even though I submitted it to them in the first place 4 ) I disputed the medical bill and they did not reach me within the 30 days 5 ) I have called and called and each time I was informed that " nobody could do anything for me. ''
03/28/2023 No
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • MI
  • 490XX
Web Servicemember
Lansing Professional Business Bureau has contacted me multiple times about owing XXXX dollars from 8 different medical accounts. The business is not licensed in my state and has not given me sufficient proof of me owing the debt or about their licensing.
11/18/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MI
  • 48840
Web
05/29/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • MI
  • 49423
Phone