Lamont, Hanley & Associates, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
07/11/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 92122	Web
I had an automobile insurance policy with a company called XXXX XXXX XXXX, which also does business as XXXX XXXX XXXX XXXX XXXX XXXX and as XXXX XXXX XXXX XXXX. The car was originally co-leased by my mother and myself, and purchased by myself upon the lease 's expiration in XXXX. My mother was paying for the insurance policy via monthly deduction from her bank account on the XXXX day of every month. The amount deducted was {$280.00}. In late XX/XX/XXXX ( after the monthly deduction of {$280.00} on XX/XX/XXXX ), my motheras the payer of the policycalled XXXX XXXX to cancel the insurance policy, having found a much cheaper provider for the same coverage in XXXX. She spoke to a lady called XXXX XXXX, who acknowledged her cancellation request and instructed her to confirm her request in writing by sending it to her email address, XXXX. My mother sent her the email on XX/XX/XXXX, which I am attaching here a copy of ( Exhibit 1 ) together with the cancellation letter she included in my email as an attachment ( Exhibit 2 ). As you can see in the letter, she specifically requested to make the cancellation effective the last day covered by her last payment so that no additional payment would be required from her. Despite her call and email, I started receiving emails from XXXX XXXX and/or XXXX herself demanding payment and threatening for my case to be sent to a debt collector even though no money was owed at that point. For instance, I received one such email on XX/XX/XXXX, demanding payment of {$290.00} by XX/XX/XXXX ( copy attached as Exhibit 3 ). On XX/XX/XXXX I received another email from XXXX XXXX stating : Our records show that coverage for your auto insurance policy cancelled or expired on XX/XX/XXXX. Your policy is eligible to renew with a lapse in coverage if a payment in the amount of {$290.00} is received within 30 days of XX/XX/XXXX. ( Attached as Exhibit 4 ). In other words, it was acknowledged that the policy had been cancelled. Nevertheless, on XX/XX/XXXX, I received another email demanding payment of {$160.00}. In response, my mother emailed XXXX again on XX/XX/XXXX. She specifically sent her two emails, both of which I am attaching copies of : 1. One email where she explained the situation, asking XXXX to make sure that these demands stopped immediately so that my credit record would not be unfairly tainted by reporting me to a collection agency when this was, in fact, an error at the companys end ( Exhibit 5 ). 2. A separate email forwarding to XXXX the abovementioned email I received on XX/XX/XXXX demanding payment ( Exhibit 6 ). On XX/XX/XXXX, XXXX replied to this second email acknowledging that the policy had been canceled and that she was looking into what happened. I am attaching her reply, which includes the prior chain of emails described. ( Exhibit 7 ). After that, I continued to receive threatening emails from the company demanding payment, so both my mother and myself emailed XXXX asking for resolution on the issue. I am attaching a copy of one such email my mother sent on XX/XX/XXXX ( Exhibit 8 ) and another one I sent on XX/XX/XXXX ( Exhibit 9 ). On XX/XX/XXXX XXXX replied to my mother asking her to send her a copy of my new insurance policy, to which I replied promptly the same day sending her my new policy with XXXX, and inviting her to clarify if this wasnt what she was looking for. I attach copies of this last email exchange ( Exhibit 10 ). On XX/XX/XXXX I emailed XXXX againnot having heard back from herasking for an update on the case. XXXX replied on XXXX XXXX stating that This policy was canceled on XX/XX/XXXX as requested ( Exhibit 11 ). Despite this acknowledgement and all our efforts to clarify the situation, in XX/XX/XXXX I received in the mail a letter from a debt collection agency called Lamont, Hanley, and Associates, trying to collect this debt that XXXX herself on behalf of XXXX XXXX acknowledged was not owed. Attached is a copy of the debt collectors request, date XX/XX/XXXX, where the company is now being referred to as XXXX XXXX XXXX XXXX, and the amount claimed {$67.00} ( Exhibit 12 ). On XXXX XXXX my mother called the debt collection agency to once again try to clarify the situation. Unfortunately, the person on the phone was not only uncooperative but also extremely rude and intimidating, which seems completely unfair and unwarranted given that no debt is owed in the first place. I believe this behavior on the part of XXXX XXXX / XXXX XXXX XXXX XXXX XXXX XXXX XXXX and Lamont , Hanley , and Associates , and their respective employees, constitutes a violation of the Dodd-Frank Consumer Protection Act and of my fundamental rights, given that no money is owed by either myself or my mother and my credit record has been unfairly tainted by an error on the part of the company and its repeated failure to correct that error. As the long list of attached exhibits show, both my mother and I have not only done what the company requested to cancel our account but also wasted an enormous amount of time to try to get the company to correct its mistaketo no avail.
11/03/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 95603	Web
XXXX was my health insurance provider in XXXX. They have wrongfully sent a disputed debt to a collections agency for {$760.00}. I received prior authorization in XXXX, XXXX, and XXXX from XXXX for treatment by an out-of-network XXXX. Despite the prior authorization for care, and despite filing grievances through XXXX XXXX they consistently failed to correctly process claims. Each claim submitted required a complete grievance process to ensure appropriate reimbursement. I eventually filed a complaint in XX/XX/XXXX with the CA DepartmenXXXX XXXX XXXX XXXX XXXX that confirmed my prior authorization. The resolution was supposed to be for XXXX to process future claims correctly. Findings are attached for reference. Despite these findings, XXXX continued to incorrectly process claims, and I continued to dispute those incorrect claims through the grievance process. As of XX/XX/XXXX, XXXX began sending an incorrect request for reimbursement for XX/XX/XXXX treatments. I filed a grievance with XXXX on XX/XX/XXXX. XXXX did not confirm the grievance was catalogued in their system until XX/XX/XXXX. The grievance is listed under XXXX. As of XX/XX/XXXX, this grievance has not been addressed. I also filed a complaint with the CA Department XXXX XXXX XXXX on XXXX. The department released their findings and resolution on XX/XX/XXXX, stating, " XXXX XXXX XXXX has approved your request for as a one-time exception and will remove you from collections and/or avoid collective action. '' Despite this finding, XXXX incorrectly submitted the supposed " outstanding amount '' to a collections agency, Lamont , Hanley & Associates, and I received a collections notice dated XX/XX/XXXX. On XX/XX/XXXX, I emailed both the collections agency and XXXX with documentation to refute claim, including letters of prior authorization and findings from the XXXX. Lamont has not acknowledged receipt of the email, and I received a phone call from them XX/XX/XXXX at XXXXXXXX XXXX XXXX only acknowledged receipt of my email after I sent a follow-up email on XX/XX/XXXX, and a separate email on XX/XX/XXXX that referenced measurable material harm from the impact on my credit.
12/31/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	AR 723XX	Web
On XX/XX/XXXX, I was looking over my credit report. I noticed a company on it named Lamont Hanley and Associates. It was showing original creditor XXXX XXXX XXXX amount {$180.00}. They reported on XX/XX/XXXX again XX/XX/XXXX. I never heard of this company Lamont Hanley and Associates. I never received a call from them about a debt. I did n't even know they ( Lamont Hanley and Associates ) was on my report this long. So on XXXX/XXXX/XXXX I called the company. I spoke with a guy name XXXX. I told him I was calling cause they was on my credit report. He got my information and looked up the account. I told him I never had insurance with XXXX XXXX XXXX. In XX/XX/XXXX I was with XXXX XXXX through XXXX XXXX XXXX of XXXX XXXX. He informed me that They were the same company. I asked If, I completed paying my month billing why was they filing on my credit report? He said I owed a cancellation Fee for a policy on a XXXX Chevrolet Trailblazer. I told him my Ins. was month to month and with XXXX. I was not aware of a cancelation fee from them. He appear to become angry by raising his voice. He stated loudly, you signed a lease. The cancellation fee is in the declaration page. I then asked, can he could validate that I owe this debt? Send me a copy of the declaration page and bill. He again stated loudly " man this debt is five ( 5 ) years old. We will be calling, no, we wo n't be doing any dam thing. I then asked him if they could remove their name off my credit report. He again stated loudly, you have to do a dam dispute with the credit bureau. He then stated in a loud tone it 's not coming off then either. He then hung up the phone on me. This guy was so very rude. They are on my credit report and refusing to verify why, this company l do n't know. How they got my info I do n't know, if they bought it or they collect for XXXX XXXX. Nobody should have to pay for switching companies. XXXX XXXX never called me that I owe a debt.
02/29/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 92688	Web
My medical insurance company threw me into collections in the fall of 2019. The name of my medical insurance company is XXXX XXXX XXXX, XXXX. XXXX XXXX, XXXX XXXX, CA XXXX. Their Tel : ( XXXX ) XXXX. Their reason : XXXX paid the claim amount directly to me and not to the hospital. It took XXXX XXXX XXXX over a year to prove it, though. I had to repeatedly ask for a copy of their cancelled check. After a year, they found it and sent it to me by mail. I began to make regular monthly payments on the total amount I owed {$760.00} I am disputing the conduct and fraudulent billing of the collection agency XXXX XXXX XXXX used. The collection company is : Lamont , Hanley & Associates , Inc., XXXX. XXXX XXXX, XXXX, NH XXXX Their Tel : ( XXXX ) XXXX. I have paid the total amount I owed of {$760.00} IN FULL by XX/XX/2019. Yet, this collection agency continues to send me bills of arbitrary amounts, requesting payment. I have called, written, left messages to this collection agency, demanding them to stop this. Nothing has worked. I even sent this collection agency copies of my cancelled checks ( front & back ) to prove I paid them the amount in full. By the way, I paid them all of the {$760.00} in less than 3 months. Today, I received yet another fraudulent notice, that I am in collections for non-payment. Please, investigate this collection agency. And, please investigate XXXX XXXX XXXX for using this agency. After all, XXXX XXXX XXXX should be accountable for who they choose to represent their company. Thank you for your kind assistance.
11/05/2019	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	TX 78665	Web	Older American
On XX/XX/2019, I was served with a citation on a lawsuit from XXXX XXXX XXXX with XXXX XXXX XXXX listed as the attorney for the plaintiff. After much research, I discovered that XXXX had actually referred the account ( they still own the debt ) to XXXX XXXX, a collection agency, per XXXX. XXXX XXXX claims that they are not a collection agency and that they referred the account to XXXX XXXX XXXX, a collection agency law firm. I never received any type of communication from XXXX XXXX XXXX prior to being served with a citation. I sent XXXX XXXX XXXX a request for debt validation. The only thing they sent me was a few of the bills from XXXX and where I had applied for a credit card with XXXX on the Internet. That in no way validated that they had the authority to collect the debt. I hired an attorney to represent me. I could never verify with the court whether or not he responded to the suit, since I said I had an attorney, and could also never get the attorney to call me back. I have filed a complaint with the State Bar Association of Texas due to the attorney 's negligence. Today, XX/XX/2019, I received a letter from the court stating that a default judgment was decreed since there had been no response to the summons. I will be filing a separate complaint with the FTC against the attorney. My complaint against XXXX XXXX XXXX is their violations of the Fair Debt Collections Act, by not sending me any communications of my right to dispute the debt nor validating the debt. I have not signed any contract with XXXX XXXX XXXX.
10/08/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	AL 35226	Web
XXXX XXXX XXXX, XXXX XXXX of California processed duplicate ( sometimes triplicate XXXX claims due to processing errors. A claim was paid, then the duplicate went out without member receiving a second reimbursement. This duplicate claim was pegged as an overpayment in error. Member called customer service back in XXXX 2015, and claims were reviewed stating that member did not owe anything to XXXX. Member, also, has called XXXX several other times due to phone calls from Lamont Hanley to confirm that member do not have any overpayments. Lamont Hanley has been calling member trying to collect a payment that I do not owe. I have called XXXX several times about this erroneous claim and they agree that I do not owe any overpayment, but Lamont Hanley is relentless in calling harassing me for a bill I do not owe. Just two hours ago, I received a call from this collection agency and informed them for the fourth or fifth time that I do not owe XXXX, but this time the rep kept arguing with me stating that " you do owe this bill. '' I hung up and called back and asked to speak with a manager of Lamont Hanley and informed him that his company has been harassing me for almost a year for a bill from XXXX that I do not owe. The manager asked for my phone number, and he confirmed that the matter had been cleared up with XXXX and that his reps will not continue to call. My concern is that this erroneous matter will end up on my credit reports.
01/01/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	PA 194XX	Web
I switched from XXXX XXXX XXXX to the parent company XXXX. The agent handled the transaction and because I was n't given a cancellation form to sign I somehow then owed and addition {$55.00}. I contacted the ins. agent in response the the threat of collection by XXXX XXXX and they worked to resolve the matter and I was told that it was taken care of by XXXX agents and I signed the needed doc. I have all the documentation to prove this email interaction. I was contacted tonight at about XXXX XX/XX/XXXX by Lamont, Hanley and Associates Collection agency ( 3 weeks after resolving the matter with XXXX XXXX ) and was told I owe the debt. I explained and asked them not to report to the credit bureau until I attempt to resolve this and they told me that is n't their problem, did n't give me an account reference number and hung up abruptly. I tried to call back twice and was unable to pass through the automated system with the reference number. I went to their website and was unable again. I have sent both XXXX XXXX and Lamont Hanley emails through their sites notifying them of the situation and not to report. I was contacted in the evening by Lamont Hanley, it is also a holiday evening, I denied being given the info I needed about the debt, they were unreasonable in resolution and rude, I was hung up on.
10/09/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	KY 402XX	Web
Lamont, Hanley, and Associates of XXXX XXXX XXXX, XXXX has repeatedly billed me, XXXX XXXX XXXX, for medical debt I do not owe. This debt was supposed incurred by my wife, XXXX XXXX XXXX, when she was on dialysis and was under the protection of Medicare A and B as well as private insurance. The original creditor, XXXX XXXX XXXX XXXX XXXX, has sent me and my wife written notice that they will desist from attempting to collect the alleged owed money, and I have provided a copy of this letter to Lamont, Hanley at least five times. Please also note the following : Lamont , Hanley & Associates has repeatedly sent me correspondence with an incorrect zip code in their letterhead -- even after I pointed out the error. They also withhold their unit number from their letterhead. I must assume they are doing this to other clients as a method of dodging disputes. You can see their real address and zip code on XXXX XXXX at this link : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I consider XXXX XXXX XXXX a party to this complaint. Therefore, a copy of the complaint should be forwarded to that party as well. XXXX XXXX XXXX XXXX cc : XXXX XXXX XXXX
10/19/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 33155	Web
In late XX/XX/XXXX, I received a phone call followed by a collections notice from XXXX, XXXX XXXX XXXX claiming that I owe XXXX XXXX {$730.00} which is completely false. I asked them to send me the original invoice from XXXX as proof, showing the debt since I don't owe anyone anything that is past due. Instead, they sent me their own invoice asking me to pay them, a total stranger, the {$730.00}. Since XXXX, I have a XXXX XXXX life insurance policy which I pay annually via auto bank draft and that policy is currently paid thru XX/XX/XXXX. I'm a XXXX XXXX XXXX and licensed Insurance agent of 26 years so paying bills on time is mandatory for my career standing. My credit history goes back 38 years and is rated EXCELLENT since I have NEVER had one single late payment and my credit score has consistently been well over 800. I also filed a dispute with XXXX since that is the credit bureau where this false and erroneous debt collection appears, however, you can't speak with anyone in the USA. XXXX only has offshore customer service personnel in foreign countries who are very unresponsive and non-caring as to resolving this issue.
11/30/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	VA 23233	Web
So I went to the hospital in XXXX XXXX XXXX around the beginning of XX/XX/2016. It was an emergency situation and I needed immediate care. According to XXXX, the hospital that billed them, XXXX XXXX, submitted their claim twice. The first time they sent it, according to XXXX, they sent me a check for what I assume is the deductible ( {$200.00} ). From what I can recall, I paid using my own money all of the deductibles to XXXX XXXX directly. Then, XXXX XXXX submitted the bill a second time. XXXX, this time, sent XXXX XXXX a check for XXXX. I am not sure why this is my problem or my debt. Their claim should be against XXXX XXXX to refund the check and not their policy holder. I fulfilled all of my contractual obligations, and because of XXXXXXXX XXXX XXXXXXXX up they want to hold me accountable. I vigorously deny that this debt is owed to XXXX by me. They should collect against XXXX XXXX. In addition, XXXX never even let me know about the outstanding charge until I received a letter from what looks like a law firm, Lamont , Hanley & Associates, Inc.
01/09/2023	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	RI 02895	Web
Received Letter dated XX/XX/XXXX from LAMONT , HANLEY & ASSOCIATES a debt collector for an alleged debt of {$230.00}. Original creditor is XXXX XXXX. First and foremost, this is a violation of XXXX and disclosure of my XXXX. Also, its a violation of my privacy per the Privacy Act of XXXX. Which was violated once XXXX XXXX shared any of my personal information with XXXX. Nor is there a contract between myself and LAMONT , HANLEY & ASSOCIATES. There are also other violations of Title 15 listed below : 1692b ( 2 ) False representation. All caps name, stating consumer owes debt ; 1692b ( 5 ) Using a symbol on any correspondence ; 1692c ( a ) Communication without prior consent ; 1692c ( b ) Communication w/ 3rd parties ; 1692d Harass and oppressive use of XXXX about alleged debt ; 1692d ( 2 ) Obscene/profane language accusing me of owing an alleged debt ; 1692e Using false, deceptive or misleading representations ; 1692e ( 2 ) ( A ) False Representation ; 1692e ( 10 ) False deceptive means to collect a debt ; Each of these violations carry {$1000.00} fine.
02/12/2019	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	CA 91701	Web
After I leased my new vehicle on XX/XX/2018, I spoke with a person making sure what I had to do regarding insurance for both cars. I knew I could not return my XXXX at the end of XXXX. However, later I learned I could not return it until XX/XX/XXXX unless I wanted to pay additionall fees. So I kept it and paid for the month of XXXX knowing I would not be driving it. I called in XXXX to cancel the insurance with XXXX XXXX in because I changed insurance companies beginning XX/XX/2018, and found out the account had been closed. I assumed they were aware of my business with the new insurance company and new car. My sales rep had said I was also covered for several weeks so I was safe. Anyway, now I have this collection notice? I am confused. I called to cancel and could not, because the account was closed. How can this be fair? I feel I am not liable. Please help. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX
06/24/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	CA 92620	Web	Older American
Sometime between XXXX XXXX XXXX, I logged in to XXXX XXXX XXXX website. From that Website I e-mail the customer services informing them that I will not renew my car insurance with them because they increase my insurance premium almost every six months. Every six months they ask for my authorization to confirm my Autopay with my XXXX ending # XXXX. I did not confirm authorization XXXX for XX/XX/XXXX to XX/XX/XXXX. However, they decided to collect XXXX from my XXXX ending # XXXX, XX/XX/XXXX {$230.00}, on XX/XX/XXXX {$230.00} and XX/XX/XXXX {$230.00}. They did these without my authorization. I contested these bills through my XXXX and they open a Fraud investigation, I received a demand letter from collection agency dated XX/XX/XXXX From : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX NH XXXX PHONE : XXXX
12/20/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CT XXXXX	Web
Lamont, Hanley & Associaties claims I owe {$1.00}, XXXX to XXXX XXXX. Three XXXX XXXX money orders were mailed to the creditor, XXXX XXXX, several weeks ago to their payment address, XXXX XXXX XXXX, XXXX, PA XXXX. Two in the amount of {$500.00}, third in the amount of {$53.00}. It appears the payments were lost or stolen as they have sent account to collections agency. The receipts have since been discarded, unfortunately, no way to show they were purchased and mailed in. Please advise the collection agency I will not make a duplicate payment as I have already paid and if payments were lost/stolen that is unfortunate for both parties. However, I will not make another payment. Please advise the collection agency to remove account from credit bureaus, if reported.
04/24/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NH 03801	Web
I received a letter dated XX/XX/XXXX from Lamont , Hanley & Associates that stated that I owed {$150.00} to XXXX XXXX XXXX XXXX XXXX. There was no other information included. I remembered an issue with XXXX XXXXXXXX XXXX back in XXXX. Three years ago, so I looked up my credit card documents and saw that I paid Lamont , Hanley & Associates exactly {$150.00} on XX/XX/XXXX and I haven't heard from them since, until today. They are trying to extort the money I already paid a second time, assuming that I don't have the record of payment almost 2 years later. They need to have their accounting audited since this is clearly fraud and shows a company who's accounting should be held to the highest standards. I have tried to call them but it goes to voicemail.
07/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 92392	Web
After recently reviewing my credit report, I found that there is a collection reported by XXXX that has a date opened on XXXX 2010 and no date of last activity is listed. The amount is for {$290.00} and the creditor is Lamont Hanley & Associates. This debt is over 4 years old and the date of last activity could very well be 4 years as well. The statue of limitations in the state of California for reporting debt is 4 years. This company is in violation of that statue. Also, since there is no date of last activity, I do not know if I owe this amount or if the debt is verifiable. Also, I do not know if this company is licensed to collect debt in my state ( California ). I am requesting that this debt be removed from my credit report immediately.
08/18/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 91780	Web
Begin receiving emails and telephone calls from Lamont, Hanley and Associates Inc located at XXXX XXXX XXXX XXXX NH XXXX regarding XXXX XXXX ( XXXX XXXX XXXX XXXX ) overpayment that never happened. To be sure it was n't clerical error, I called and spoke to a representative of XXXX XXXX and was told they do n't have me on any delinquent account and report it as it may be fraud. I emailed XXXX XXXX, Account Manager and Department Supervior at Lamont, Hanley and Associates, Inc and asked where did she obtain the overpayment information. XXXX XXXX continued to send emails regarding payments and nothing else. I 'm sending a cease and desist letter so that Lamont, Hanley and Associates will stop harassing me. Appreciate any assistance.
07/13/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 32119	Web
Last year I had my daughter removed from my insurance and for most insurance still withdraw money for renewal from account for both cars and people. They stated they could not refund my bank.. caused me overdraft really bad. Cause they kept hitting the account. I called several times sent document everything.they then continued to change my policy and charging more and hitting my checking account. Was never given back my money.. I cancelled in XXXX XXXX,2017 they still keep charging me & sending me to collections. I keep calling and faxing documents & they keep sending new policy. Now collectors are calling screaming at me.. they now have my insurance collection with security
08/24/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WI 531XX	Web
I received short term XXXX payments when I had my XXXX XXXX. After I returned to work a few more checks arrived. In speaking with XXXX, I was instructed to destroy the additional checks. XXXX has sent me to debt collection to recover funds from a check that I believe was destroyed. In working with my credit union I was unable to find any record of the check they claim I owe them for. The check prior to this i DO owe partially for as it covered the week that I returned to work. I have been unsuccessful in getting XXXX to provide me actual proof that this check was deposited yet continues letting their collection agency hound me.
06/19/2022	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 91101	Web
As of XX/XX/XXXX I have not received a response from Lamont Hanley & Associates including a history of the account and whether you are licensed in California to pursue these types of debts. Furthermore, you have continued to contact me by phone ( most recently on XX/XX/XXXX ) after I have requested that you only contact me by mail. Both the failure to respond to my XX/XX/XXXX debt verification letter and the continued contact by phone constitute a violation of the FDCPA and I have taken steps to report you to the CFPB and our California State Attorney General for harassment.
12/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	IN 464XX	Web
Received a call from a company called Lamont Hanley and associates at XXXX on XXXX/XXXX/2016 phone number XXXX XXXX stating i owed for a old farmers auto insurance policy that was reinstated in XXXX i never received a letter related to this info. I spoke with the rep and requested to know where was the letter stating i owed this bill because i have a bankruptcy at this time the rep requested the bankruptcy info which i replied i do n't have it with me, he then requested when he could call back and told him i dont know he then shouted pay your bill and hung up.
10/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	FL 33334	Web
In XXXX 2009 my personal information was compromised when my car was broken into and my handbag stolen. Since XXXX 2009 a series of accounts have been opened using my personal information this has caused my once great credit to plummet to zero. Over the past 18 months I have had creditors collections agents harass me for balance owed to accounts that I know nothing about and my credit is non-existent and my hopes of purchasing a home is in jeopardy because of I am a victim of Identity theft.
01/09/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 34652	Web
I received a bill from XXXX XXXX ( XXXX XXXX XXXX XXXX ) for {$52.00}, which I paid on XX/XX/XXXX, when I was made aware of the balance due. On XX/XX/XXXX, I received a debt collection notice dated XX/XX/XXXX from Lamont , Hanley & Associates demanding payment for {$52.00}. Although the debt was paid in full, XXXX XXXX ( XXXX XXXX XXXX XXXX ) still referred me to a collection agency. This is not in compliance with the Fair Debt Collection Practices Act.
12/02/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	NH 03103	Web
My name is XXXX XXXX Creditor : XXXX XXXX XXXX Customer : XXXX Account : XXXX Billing sent me before i payment {$100.00} and after that I never see billing sent to my home. Now i see mail for LHA send need i pay {$790.00}. I see they said im paid or were credited this amount towards the debt {$0.00} Can you check back. Im trying to send email at XXXX but this email cant send. I want to payment but I dont have money for pay XXXX time.
08/26/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	PA 195XX	Web	Servicemember
I contacted Lamont , Hanley & associates about a letter i received stating i owe money- i asked them to explain to me and provide me with written documentation from company and they stated they didnt have to do that, i stated the debt isnt valid, i have emails from my company that submitted the paperwork to be answered. they threated that failure to pay today will result in adding negative to credit report.
08/04/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MN 55378	Web
On XXXX XXXX, I paid Lamont, Hanley and Associates {$86.00} to pay an old collection debt in full. I have payment receipt. They agreed to remove the record from my credit report and did not do so. I filed a complaint XX/XX/XXXX and spoke with a rep who stated they would remove the record in 10 days. I pulled my credit report today and the record still appears as unpaid.
08/28/2017	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	CA 92675	Web
XXXX XXXX Ref # : XXXX, XXXX XXXX ( sp? ) of Lamont, Hanley & Associates , Inc. communicates in a most unprofessional and abusive manner, using veiled threats and insulting the intelligence and professionalism of lower level employees who happen to answer the phone ( who have no access to the billing information he is looking for )
11/20/2019	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt was paid	SD 575XX	Web
I got car insurance for 1 month, it cost me XXXX , I canceled the very next month because of how expensive it was I went with a different company. The company XXXX XXXX XXXX XXXX, in XXXX, sd, sent me to a collection agency saying I owe them XXXX $ -- -Lamont , Hanley , & Associates , Inc. XXXX XXXX XXXX XXXX, NH. XXXX
11/29/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	NH 03431	Web
XXXX from Lamont Hanley and associates continually calls our business for a debt we told he we do n't own. He has called my computer workers ex wife and will not stop. It is creating problems for orders coming in along with personal issues as a result of his repeated calls
07/10/2023	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NH 038XX	Web
Today, XX/XX/2023, i recieved 4 phone calls from Lamont, Hanley, and Associates XXXX. Received XXXXXXXX XXXX XXXX XXXX XXXX XXXX ( on my work phone ), and again at XXXX XXXX on my cell phone.
12/31/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	MA 020XX	Web
Received Debt collection from XXXX for which I do not owe any money. Called several times indicating that no money is due to them. However, they continue sending notices.
03/17/2022	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	NY 11228	Web
Lamont , Hanley & Associates , Inc. harassed me over a debt from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX on XX/XX/22 at XXXX eastern time from phone # XXXX.
02/02/2017	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	MA 02126	Web
Rec 'd a call at work from Lamont Hanley and Associates, for XXXX. I told them it is illegal to call me at work. XXXX ext XXXX
12/20/2021	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	OH 44319	Web
I dont owe this debt. Pursuant 15 USCe. ( 2 ) ( a )
04/28/2020	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	CO 802XX	Web
Company wont identify themselves.
02/10/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30019	Web

08/09/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 94112	Phone

06/26/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	NV 89139	Web

06/08/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	NY 11229	Web

03/31/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	GA 30341	Web

03/15/2023	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	NY 12729	Web

09/01/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	AZ 85641	Web

01/10/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77084	Web

04/23/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MS 39046	Web

08/15/2018	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt was paid	IA 52245	Web	Older American

02/10/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33908	Web	Older American

01/21/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 93094	Web	Older American

12/19/2017	Yes	Credit card or prepaid card General-purpose credit card or charge card	Struggling to pay your bill Credit card company won't work with you while you're going through financial hardship	OH 44319	Fax	Servicemember

11/28/2017	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CO 80112	Web

12/12/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls		Referral

07/14/2016	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt is not mine	FL 32707	Referral

06/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 10538	Web

06/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 10538	Web

05/13/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	VA 24014	Web

04/19/2016	Yes	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	LA 70448	Postal mail

04/07/2016	Yes	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	NH 03281	Web

11/04/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33498	Web

10/26/2015	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CO 80222	Postal mail

09/10/2015	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	CA 93543	Phone	Older American, Servicemember

08/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TN 38329	Web	Servicemember

06/15/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 92880	Web	Servicemember

05/19/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MN 55107	Web

05/05/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MN 55107	Web

05/04/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30068	Web

04/16/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 90210	Phone

03/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	WV 26003	Web

03/07/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	NY 10553	Web

02/17/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MA 01028	Web	Servicemember

01/31/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	FL 32006	Web

01/26/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 78254	Web

12/16/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 33705	Postal mail

12/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CO 80524	Web

11/07/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 95825	Web

09/26/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	IL 60104	Web

07/28/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NH 03106	Web

07/24/2014	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	FL 33411	Web

07/10/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	CA 91977	Web

07/01/2014	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt was paid	CA 91384	Phone

06/10/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NY 11369	Phone	Older American