Lake Area Collections, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/09/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 770XX
Web
I received services from XXXX XXXX XXXX in XXXX XXXX, LA in 2015. I asked for them to tell me how much it was going to cost so I could budget in anticipation of the treatments. I received a quote for how much I would have to pay based on them saying they checked with my insurance company. After my treatments, I was presented with a bill for an additional {$450.00}, which I had not budgeted for. At the time, I was recently unemployed. My insurance covered whatever they covered, but the additional amount came due during the time that was recently unemployed. I tried working it out with XXXX XXXX XXXX, but my unemployment was for an extended period of time. The accounts receivable person finally said that they would send it to collections. I received a bunch of phone call messages over the past twelve months from a telephone number in the ( XXXX ) area code that left messages saying that " ... a claim had been filed against me and to prevent further action to please call this number ... '' and they provided a number. The message didn't say who they were or why they were calling of who filed a " claim '' against me. Last month, a new derogatory remark showed up on my XXXX credit report, and it was from XXXX XXXX XXXX on behalf of XXXX XXXX XXXX. I've been in the process of cleaning up my credit and paying off the three creditors I had past due balances with. This derogatory remark from XXXX XXXX XXXX has fouled up my otherwise newly-cleaned up credit. I want this remark removed or revised. I'd be glad to make arrangements to pay the balance. The menacing phone calls I received with no verification of who the calls were from or what the calls were for felt like a scam to me. I experience a breach of my bank account and credit card last summer and this past fall, so I am very wary of callers that don't identify themselves and those that want me to volunteer personal information over the phone to an incoming caller. Can you help with this?
10/20/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75013
Web Servicemember
The original company was XXXX XXXX in XXXX XXXX, LA. The collection agency that took over the debt was XXXX XXXX Collections. Between the time frame of XXXX when the file was opened. I reached out to the company, and they informed me that they were billing the wrong insurance. I was told by the original company that it would be taken care of, and they would process the correct insurance. At the time I was XXXX XXXX with XXXX XXXX XXXX XXXX. They were charging XXXX which is not XXXXXXXX XXXX XXXX for XXXX XXXX XXXX The total amount to be paid for the lab work that was done. I have documentation that states I had insurance and I also have military orders to prove I was a XXXX XXXX receiving benefits. They also provided my information to a third-party company which is against 15 US code 16802 $ XXXX Opened XX/XX/2020 $ XXXX opened XX/XX/2020 $ XXXX opened XX/XX/2020
04/16/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Confusing or misleading advertising or marketing
  • LA
  • 71446
Web Older American, Servicemember
On XX/XX/19 paid XXXX to action recovery tols 30 to 90 days off credit bureau still not off On XX/XX/19 paid XXXX spoke to XXXX XXXX XXXX confirmation # XXXX and XXXX with XXXX XXXX told will be off credit 45 days still not off On XX/XX/19 paid to lake are collections XXXX XXXX XXXX XXXX XXXX XXXX XXXX la XXXX to XXXX XXXX for XXXX XXXX if la acct XXXX XXXX conf # XXXX still not off credit On XX/XX/19 of XXXX XXXX with XXXX XXXX XXXX XXXX XXXX acct XXXX XXXX XXXX XXXX XXXX pd XXXX conf # XXXX I have been calling these people because we pd these accounts to improve credit and I keep getting run around about it coming off credit report we are trying to improve credit to refinance our home this has been going on since XX/XX/XXXX and they just keep passing it on please help us XXXX XXXX XXXX or XXXX XXXX
06/16/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33764
Web
I have asked Lake Area Collections to validate a collection they are reporting on my credit reports from XXXX/XXXX/XXXX to XXXX/XXXX/XXXX and they have failed to provide anything that would support the fact that they are attempting to collect on a debt without an agreement or contract. Nor have they supplied anything other than a statement on XXXX of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and it is important to me.
06/03/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 93245
Web
1.lake area collections, several accounts I was on welfare medical, I do not have a cop pay, they were given my insuance card and did not bill my insurance. I have contacted them several times and nothing. account number is XXXX, XXXX, account number XXXX for the amount of XXXX, 2.XXXX XXXX XXXX XXXX. again was on state medical and they were given insurance card, amount XXXX account number XXXX 3. XXXX XXXX account number XXXX XXXX was on state medical insurance amount XXXX and is on report twice account XXXX XXXX amount XXXX,
06/26/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 70601
Web
This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
12/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 714XX
Web Servicemember
The collection agency Lake area collection is violating my rights under the No surprise Act of 2022. I have a medical bill in the amount of {$330.00} from XX/XX/XXXX that an out of network provider is charging without my prior authorization. I am requesting these two items be removed from my credit report immediately as I am allowed a fair and correct credit report according to FCRA
07/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • LA
  • 706XX
Web
Lake Area Collection has placed an account in the amount of {$10.00} on my credit reports. When asked to validate the account they sent private medical data that was obtained without my consent. I have sent tried to dispute the information for violating my HIPPA rights and have received no response from the company.
05/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • LA
  • 70634
Web
After retrieving a copy of my credit report I noticed an account with Lake Area Collections in the amount of {$10.00} on my credit report. I would like the company to show validation of this debt on my XXXX report or remove it immediately.
01/07/2024 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70611
Web
11/27/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70605
Web
02/15/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MS
  • 39423
Web
11/09/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77018
Web
04/26/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • LA
  • 70607
Web
07/29/2018 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70301
Web
03/03/2015 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • LA
  • 70601
Web
12/18/2014 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77339
Web
10/17/2014 No
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • LA
  • 71463
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