Kornerstone Credit, LLC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/25/2023 Yes
  • Credit card
  • General-purpose credit card or charge card
  • Problem with a purchase shown on your statement
  • Card was charged for something you did not purchase with the card
  • GA
  • 30316
Web
On XX/XX/XXXX, I went to XXXX XXXX XXXX. I picked out furniture I wanted. I was told that financing would be with Kornerstone Credit. I did not receive a lease to sign. Furniture was delivered once ( wrong furniture ), second time damaged furniture, store couldnt repair furniture in home. Talked to XXXX and XXXX, store managers and told them I do not want the furniture. They both agreed to cancel order and relayed this to a XXXX at Kornerstone Credit so I would owe no money. I have several emails from Kornerstone Credit. On XX/XX/XXXX Kornerstone Credit sent me and email stating my time to sign lease had expired. In XXXX, I had a lease with Kornerstone Credit that I paid off. Kornerstone Credit used that information to debit my account for {$260.00} on XX/XX/XXXX after I was told by XXXX at Kornerstone Credit my furniture order ( XX/XX/XXXX ) was terminated by the store and I wouldnt be charged. XXXX called and confirmed this information with the store manager XXXX. I was told by Kornerstone Credit in order to get a refund, I would have to go pick the furniture up and bring it to my house. I do not have this furniture and Kornerstone Credit still debited my account and refuse to issue me a refund of my initial {$50.00} plus the {$260.00}. Kornerstone Credit has consistently called, texted and harassed me and still trying to debit my banking account. I never physically signed a lease with Kornerstone Credit.
04/25/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70118
Web
Ok this original account was with Kornerstone Credit they sold it to XXXX XXXX XXXX, who sold it to XXXX XXXX who sold it to XXXX XXXX who then sold it to XXXX XXXX XXXX. I spoke with these companies for almost 2 months trying to get to the bottom of this so i can settle this account, i have been getting the run around. This is one account and XXXX XXXX XXXX and XXXX XXXX XXXX have it on my credit they are trying to charge me twice for one account. When doing my investigation XXXX had me owing {$5000.00}, which was wrong so when i contacted them 2 weeks later they changed it to the right amount, i disputed the amount to transunion. With XXXX XXXX XXXX they removed this account off my credit report and last month now its back on there. All these companies have been giving me the run around and i'm just trying to settle this account. I went as far as reporting XXXX XXXX XXXX to the XXXX, still waiting on a response. I spoke with XXXX today XX/XX/2023 and they gave me this website, I spoke with Representative XXXX. She also see where i disputed these 2 creditors on many occasions. This is one account and the bedroom set was {$1800.00} dollars so i do not know where the {$4500.00} come from. I'm trying to settle this account but I don't have correct information and all these creditors involved are giving me the run around. Can you please assist me in this matter.
02/28/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33142
Web
After reviewing my credit profile on XX/XX/2023 I identified a discrepancy with account listed under XXXX Outsourcing and validation was requested as this was an account that I did not recognize I reviewed my credit report and I have not received any correspondence from creditor to validate this account as correctly belonging to me, nor has my credit report been updated to reflect that the account is disputed and therefore a 2nd validation letter was send out on this day. After reviewing credit report again on XX/XX/2023 there have been no updates and account is still reflecting on the report. I do not believe the account belongs to me nor do I believe that the creditor has authorization to access the account nor authorization to attempt to collect on the account from all 3 credit bureaus until adequate validation has been received proving that the account belongs to me and all the information is correct.
11/02/2023 Yes
  • Payday loan, title loan, personal loan, or advance loan
  • Installment loan
  • Problem with additional add-on products or services
  • LA
  • XXXXX
Web
I applied for a account with the store called Tire Agent on XX/XX/2023 and got approved with an account with the finance company name kornerstone credit and I was finishing up the contract and when I got to last page it had the wrong physical address and I had did not complete the contract until I talked to XXXX credit about changing the address on XXXX XX/XX/2023 and I asked the representative did I have to re-apply and she said once approved I didn't have to re-apply again so I was hoping that that could correct the papers before I signed the contract but they come on Tuesday XX/XX/2023 and said I had to re-apply because the computer lost my paperwork and I know that was not right because it was something they could have did without me applying all over again so please look into this because they ain't doing me right about the account they approved me already.
06/26/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 11210
Web
Company name : XXXX XXXX XXXX ( Original Creditor : KORNERSTONE CREDIT ) Date account open : XX/XX/2022 Amount {$1900.00} I was reviewing my Credit report and noticed a fraudulent account that was on my credit report. I called the number that was on the report regarding the account and asked them if they could remove it from my account due to it being a fraudulent account. They stated this is your account. I asked them for the original contract. Within days of me asking for the contact. I received phone calls asking how I want to pay for this balance. I then notified them agian the account is a fraudulent account and the signature on the contract wasnt mine, and i never open this account. Can they remove this from my credit report cause this fraudulent account Is affecting my ability to buy my dream home.
01/09/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 10040
Web
XXXX XXXXXXXX XXXX XXXXXXXX have made a delinquent charge on my account after I had closed an account with original loan. The original loan providers can not provide any information on the debt. Every time I call they said they dont have it because its been so long so why am I being charged if theres no information? When I showed original bank statements to prove l came to a settlement they dont acknowledge it. They were scammed by original lender.
10/28/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AR
  • 721XX
Web Servicemember
I have disputed this account from XXXX XXXX XXXX with you and with the three credit bureaus. I did receive a letter from XXXX XXXX XXXX that stated they believe that the account belongs to me and is not a identity theft account. I have asked numerous times to receive paperwork that shows how they determined that and I have yet to receive it. I would like to receive this information.
03/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • GA
  • 31404
Web
Yes I paid off a lease in the amount of {$3000.00} on XX/XX/22 from Kornerstone credit. It hasnt showed up on my credit report yet.I 've been contacting them since XXXX of XXXX, they haven't resolved this issue.
09/28/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CA
  • 90221
Web
i have been verbally abused by this company security credit services and need my credit report to be updated without their account on it i never went into a contract with this company
05/08/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 35173
Web
XXXX XXXX XXXX CALL THEM TO SEE WHO OPEN AN AUTO LOAN IN MY NAME I REQUESTED THEY DELETE IT NO REPLIES BACK
12/11/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89503
Web
09/24/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30224
Web
07/17/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30016
Web
05/18/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30274
Web
03/23/2023 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Problem when making payments
  • NY
  • 11003
Phone
03/06/2023 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • CT
  • 06608
Phone
01/11/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 49048
Web