Kitch Acceptance Corp. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/13/2021 Yes
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Fraudulent loan
  • IN
  • 46123
Web
I purchased a XXXX XXXXXX/XX/XXXX in XX/XX/XXXX from XXXX XXXX XXXX XXXX in XXXX, IN. After signing the loan paperwork, I was given a copy to take home for my files. My salesman called a couple of days later saying there was an issue with my financing, they needed me to resign some papers and he 'd drive them to me to sign. I do not remember the name of the 1st company and the paperwork I was sent home with at the first signing was for another person who applied to purchase my car before me. I have no record of the company, loan, rate, amount. The 2nd and current finance company, Kitch Acceptance Group called to collect their first payment and I'd never heard of them. The sales team at XXXX XXXX switched finance companies, forged my name on the paperwork, and changed the interest rate. Kitch and XXXX XXXX General Manager, XXXX XXXX worked to get my situation figured out and I, again, went to XXXX XXXX to sign paperwork. I was told I was paying {$10000.00} for my car at an interest rate of XXXX with a payment of nearly {$350.00} a month, however, If I paid all payments on time, I could trade the car in or refinance in a year for a better deal. Its been almost a year, I've contacted Mr. XXXX several times with no response. The last time I tried contacting him, he had be speak with an associate who took my information and called me back to make me aware if I wanted a new car I'd be looking at {$500.00} a month. I contacted Kitch in an attempt to refinance and was told I needed to call my bank, they weren't in the business of giving " good deals ''. Like everyone else, the pandemic has caused tremendous suffering and struggle in my life. As a single Mom, its been devastating as my company closed when the state shut down. Its been nearly impossible to keep up with {$350.00} a month car payment. Kitch contacted me in XXXX offering a no interest payment and I contacted them XXXX XXXX, I think XXXX to request a payment deferral and was denied, they did allow me to pay approx {$100.00} or so less. Every month I've had to rely on the credit from my XXXX to pay my bills. Kitch does not accept XXXX, therefore I'm at the mercy of a check being mailed each month by XXXX to Kitch. Kitch has been made aware every month of my situation, yet they call every month demanding a date and reminding me of late fees. They call so often, I've had to block them from my cell phone. They call from automated numbers and email me as well. I ran out of credit, unemployment ceased and my savings is depleted. My car payment was 14 days late and I had received 7 voicemail messages and 2 email. I responding to let them know I was working deligentaly to ensure my payment did not go 30 days late. They called 12 more prior to my making my payment 2 days before a 30 day late. I had been working with companies trying to refi my loan and lower my payment only to be told I owe {$12000.00} on a car I paid {$10000.00} for a year ago and is worth {$9000.00}. LIFE is stressful enough right now, I know my car payment is late, 2 phone calls a day is not going to make money appear out of nowhere.
01/25/2023 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 469XX
Web
I bought a vehicle in 2021. I put just over 5000 miles on it and the transmission went out. I let the bank have the car back willingly due to this. They took me to court however committed perjury when they filed. They never sent me anything in the mail like they claimed. The only notice of court I got was a paper found in my driveway like they just threw it XXXX the ground like they were hoping I wouldn't notice it. I did inform the court of this and was told that no actions were being taken against them for the perjury or negligence. They were ordered garnishment and the only funds I have in my bank are from my XXXX on a hardship withdraw because we were trying to buy a house and that fell threw now I'm trying to come up with the rest of the funds to get a different place. The attorney they hired actually has his own office in the bank. XXXX reviews will also show several people who have dealt with fraudulent activity from this place.
05/22/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Denied request to lower payments
  • IN
  • 467XX
Web Servicemember
We were told we could lower our payments so we could get our XXXX truck fixed yet again, from the loan we had to take out on it already for timing chain which broke again, or we could get our payments caught up which is XXXX and they would give us a new loan. They lied on both. This is the second engine that blew that we have nothing to show for it. We still have to pay on this although the engine is now done for and the loan we got to fix it. We got this XXXX because we were told we could only go ti XXXX XXXX and this was the only car we were approved for. I'm pretty sure kitch and XXXX XXXX work together to rip ppl off since XXXX XXXX told me to get another loan to fix timing chain after out was fixed less than year and half ago. We want what we owe dropped and out of this deal. We've been screwed out of XXXX and still have no car to drive.
05/16/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Lender trying to repossess or disable the vehicle
  • NV
  • 89115
Web
Kitch Acceptance Corporation Continues to report missed payments on the loan to credit bureaus but will not accept payment, restructure the loan or admit to selling the contract to a third party. I literally continue to dispute their inaccuracies on my credit report because they are purposely attempting to ruin my credit ; therefore I would like to file a claim due to misconduct, false reporting, and any other violation that has taken place.
01/30/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • IN
  • 479XX
Web
I am secondary on a loan for a vehicle from XXXX XXXX in XXXX indiana. Kitch Acceptance corporation is the loan company for the vehicle. The payments are 2 mo behind and on 2 separate occasions kitch acceptance has done a hard inquirary on my credit without consent. Once in XX/XX/2023 and again just a few days ago. This is making neg remarks on the credit ive been working on building up.
12/29/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • IN
  • 46807
Web Servicemember
08/30/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Loan balance remaining after the vehicle is repossessed and sold
  • IN
  • 46815
Web
08/14/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IN
  • 46239
Web