Kinum, Inc., Indianapolis, IN Branch CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • DE
  • 19701
Web
Renting from XXXX XXXX XXXX is my deepest regret on earth and I pray that no customer goes through what I am going through. My story : I rented a trumpet from XXXX XXXX XXXX because my son played in the band at school. 3 days after I rented the instrument, my son took it to school and I got a little note from the music teacher that the instrument is defective and doesnt work, there is a part missing, I took it to the XXXX XXXX XXXX XXXX where I rented this equipment ( XXXX XXXX XXXX ) the manager looked at it and apologized. He stated that he was unable to exchange it because they didnt have anymore, however, he can easily order the part and it will arrive at the store within 5 days and that he will give me a call back as soon as it arrives. I agreed and left with the instrument. A week went by and two weeks came, there was still no call, I called back on the third week, manager stated that he tracked the part and it will arrive in two days. Another week went by and there was no call. At this time, its been a month since I rented the instrument and my son havent been able to use it and my card was being charged. I drove up to the store again to return it and the manager refused to take the instrument, ( please check the cameras in the store to confirm my story ) he stated the part he ordered is still in transit so I should hold on to the trumpet. Weeks went by, I drove to the store again and I was told the manager wasnt available and the guy said he was new and that I should come back in XXXX days, the manager will be at work by XXXX. I requested for the manager to call me. No call. XXXX hit and things got busy at the XXXX XXXX XXXX XXXX kids were home and XXXX was on lockdown, I got a call from XXXX XXXX XXXX that I owe about {$500.00} for the instrument, I explained everything to customers service, called the store and there was a new manager, she asked me to bring the instrument in, I took it to her around XX/XX/2021, she looked at it and confirmed it was broken and she stated that the broken part cant be ordered because the trumpet is defective. She apologized, took the instrument, gave me a receipt, emailed customer service to explain the situation and told me that my account should be closed and my balance will be XXXX now. She apologized again. This was XX/XX/2021. One month later, I got a very rude call from a collection agency called kinum. They stated that I owe XXXX XXXX XXXX {$590.00}. I told them that the account is closed and he responded that I still have to pay that amount. Next day, I called the store manager and she stated that she is sending a new email to customer service again about my situation. Kinum collection didnt stop destroying my credit. Now the store XXXX said there isnt much she can do as she has sent everything to customer service. I called customer service and they said they have sent a lot of emails to kinum collection to close the account so there is nothing they can do. I call kinum and they also say that they havent received anything from XXXX XXXX XXXX. Its been a year and I have been calling almost everyday to get this off my credit. This agency has a very high impact on my credit and I cant get approved for anything. I have been calling back and forth between the XXXX store, customer service and kinum for a year now. This has a big impact on my XXXX XXXX, my XXXX XXXX is off the roof from dealing with this kind of XXXX. My XXXX is at its highest and I have all my XXXX XXXX to prove it. This is a violation of my right and no one deserves this. I must say that your customer service is very rude, they yell at me and even laugh at me. Maybe its because I am an XXXX and have an accent. I asked for the cooperate number and customer service lady called XXXX stated you do not have a cooperate office, I asked for a supervisor and the said no. Collection agency said they have sent several emails to your company to certify the information but not a single reply so they will keep reporting it on my credit till the balance on the account is closed. I am getting XXXX. I am tired, I am being humiliated and mocked by your company. My son never used the instrument because it was defective, I have returned it and the credit agency kinum guys are still destroying my credit This is unfair, this is inhumane, this is bullying and your customers dont deserve that.
11/29/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 14086
Web Servicemember
In early XX/XX/XXXX, XXXX XXXX XXXX XXXX ( XXXX ) has initiated collections against me for {$710.00}. The {$710.00} is made up of two separate charges : {$250.00} for XX/XX/XXXX dues, and {$420.00} in credit card rewards. I discontinued my family 's membership with XXXX on XX/XX/XXXX, the same day that the team 's coach was fired by the XXXX. I held the position of XXXX of the XXXX XXXX XXXX from XX/XX/XXXX-XX/XX/XXXX. Upon resigning as XXXX, I turned over all club records, assets, passwords, everything to President XXXX XXXX. When our membership ceased on XX/XX/XXXX, the club terminated my access to XXXX, the on-line account for billing, etc. on XX/XX/XXXX. On XX/XX/XXXX, XXXX posted a charge of {$250.00} to my account on XXXX XXXX for XX/XX/XXXX dues. Since my account was closed on XX/XX/XXXX, I had no knowledge of this charge until I received their collection letter. XXXX 's claim is that since our notice came after the XXXX of the month, dues would be charged according to contract. My dispute is that we resigned because the XXXX fired the coach and drastically altered the program, leaving my family no choice but to find another team. At the same time as the coach was fired, the XXXX cut back practice times, competition opportunities, and most importantly quality of instruction ( they hired college students as fill-ins for the head coach ). In general, the program they outlined was a skeleton of what the head coach had created. I further dispute this charge because of past practice/precedent. For XX/XX/XXXX-XX/XX/XXXX, dues billing was my responsibility as XXXX. No member was charged another month 's dues even if they left after the XXXX ... I was the determinant of that charge. It was not applied in the past. The second charge, {$420.00}, is the value of the rewards points that I accrued on my personal credit card while XXXX of XXXX. The XXXX moved that XXXX is entitled to the rewards earned through purchases for the club. In XX/XX/XXXX, members of the XXXX voted on how to spend these rewards. As I stated in XX/XX/XXXX before the XXXX vited, I maintain that the rewards are my personal property, earned on my personal credit card, and no entity has the power to determine how the rewards are used. Further, I take issue with the practices of XXXX XXXX, an employee of Kinum Inc, the collections agency hired by XXXX. On XX/XX/XXXX, he mailed me a copy of XXXX 's responses to my dispute letter. The copy he provided me was impossible to read, which he so admitted in my call to him on XX/XX/XXXX. I requested a more legible copy, as I have a visual impairment that requires me to use magnification technology to read documents. He refused to provide a clearer copy, and stated that I should get someone to read it to me. Also, each correspondence that I receive from Kinum shows a different amount due. The original amount claimed by XXXX is {$710.00}, XX/XX/XXXX shows {$710.00}, XX/XX/XXXX shows {$710.00}, XX/XX/XXXX shows {$720.00}. I have no intent to pay any amount, but I do question the inconsistency.
03/28/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85297
Web
On XX/XX/2021, I received a voicemail from somebody asking for my sons mom and no other information. The call was from a local area code. When I called back an agent answered and I had asked who was calling me asking for [ my son ]. She then asked if I was his mother at which time I asked for a last name and her response was well you tell me. I then asked what company she was calling from at which point she finally told me the name of the collection agency and advise she was trying to collect a debt and that the call may be recorded. She then proceeded to ask me if I was familiar with the creditor identified at which time I had told her I was aware but that I was in discussion with them. She became aggressive and told me about the debt at which time I was trying to politely interrupt to let her know I was disputing the debt, but she berated me and told me I was being very rude and that would not be tolerated. As I attempted to tell her again about the dispute she again reminded me that she was talking and I was being rude and that I needed to listen to her. I let her say what she had to say and then I asked if it was OK if I spoke, at which time she said yes. I told her again that I was disputing the debt because I was in discussion with the creditor and was not aware it went to collection until I got the notice from her company in the mail. She asked why I was disputing and I told her one of the reasons is the amount is not correct ( although thats not the main reason ). She proceeded to ask what the amount is in discussion and then made me a settlement offer. I began to tell her I was not paying anything at which point she interrupted me and I then advised her she was being rude. I continued to tell her because I was disputing the debt at which time she told me if I did not pay the settlement that it would not be offered again and that she would send the debt to the credit bureaus that would negatively affect my credit. I told her legally they can not report to the credit bureau while a debt is in dispute and she repeated herself saying it would be sent to the credit bureau. I reminded her again I was disputing it and she said she would notate it. I then ended the call. This agent/agency committed several violations of the fair debt collection practices act and in my dispute letter to the agency I have outlined this for them. I will also be sending a complaint to the Arizona Attorney General as the original creditor location I worked with to start the contract is based in Arizona and they did not notify me of the collection status
08/30/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • FL
  • 34472
Web Servicemember
I answered my phone at around XXXX on XXXX XXXX to an unknown number. The man asked if he was speaking to me ; I said yes. He asked if I lived at X address ; I said no, that was an old address and asked what this was regarding. He mentioned a debt I owed to a health club membership and said that it had been turned over to his collection agency. I asked for my address to be updated and for information regarding the debt be sent to me and told him that I fully plan on paying off this debt. He updated my address and provided me with a reference number and phone number to reach him at. He then proceeded to ask me about my employment status and the amount of my rent. I said that I am unemployed ( I have a small child that is totally dependent on me for care ) and that my fiance covers living expenses. He asked how long I had been unemployed and then asked if I was prepared to make a payment. I said two years, I had to quit the day my daughter was born as we do not have any one else to help us with her care, and said that I would like to start making payments in XXXX. I had my debit card out, ready to give him my card number for automatic withdrawals to start in XXXX at this point. Instead of closing the deal, the debt collector got really nasty. He started talking about how I have n't worked in 2 years, how I 'm living off of my fiance 's income. ( I actually work very hard as a homemaker and a mother to my child with absolutely zero help or babysitters or family to help, but did not have a chance to explain this. ) At this point, I realized that my particular debt collector was a misogynist, but I tried once again to tell him that I would like to start making payments in XXXX -- again, card in hand. He told me nastily that he could n't wait until XXXX. I said I have no extra funds currently, so he was going to have to. Here is where his misogynistic tactics actually scared me : " We most certainly do not. '' If I had already made it clear that I do n't have the money to make payments this quarter, how does he think he 's going to get the money from me? Does he want a pound of flesh? That 's literally all I have to give right now. I do n't understand how it would benefit him to threaten me like that. Again, I blame his blatant prejudice against women. I was so scared at this point I hung up on him. I need to pay this debt, but at this point I am terrified to call the contact number he gave me.
04/14/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 46208
Web
I had signed up for a monthly service from XXXX XXXX XXXX XXXX. The agreement is for them to spray inside and outside of the home, check termite bate stations and mice bate stations. I advised them that they needed to schedule all the appointments with me so I could make sure someone was available to let them into the property. This was going fine until XX/XX/2023. They took it upon themselves to charge me to a service that I never received. They said that they came and sprayed outside. However, the appointment was never scheduled, therefore no one was home, and there is no proof of any services rendered besides a bill they sent. Just to be clear them spraying outside is typically for the summer months for bugs. There is no bugs outside in the XXXX so I am not sure why they would do that. They didn't schedule the appointment therefore the inside was not sprayed, nor was the mice bate stations serviced, and I am not even confident that they actually sprayed outside the house. Once I got the bill I was upset because didn't schedule the appointment and I do not believe my home was serviced and worse case scenario properly serviced. I have never missed a payment with them or any other company for that matter but I refuse to pay for services that was not rendered which I told them that and canceled their service. In XXXX I received a notice from a collection agency. Kinum asking me to respond to the notice which I did and sent through certified mail on XX/XX/23 tracking number XXXX XXXX XXXX XXXX XXXX. They stated if I responded they would investigate the debt prior to trying to collect, but they did not stop. Then on XX/XX/23 i received another letter from them requesting I pay the money. They didn't respond to the certified mail at all. I called the number on the notice XXXX and entered the account number and it only refers me back to XXXX XXXX. I can not speak to anyone and I am not being heard. The bill is {$65.00} and I have nothing on my credit report because I pay all my bills on time. I do not want then trying to put false debt on my credit report. I would never skip on a bill if it is truly owed. I would never risk ruining my good credit score for {$65.00}.
06/06/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • GA
  • 31906
Web
In accordance with the Fair Credit Reporting Act 15 U.S.C 1681 & Fair Debt Collection Practices Act 15 U.S.C 1692 Kinum , Inc. Account # XXXXReference # XXXX, Kinum, Inc. Account XXXX U601975D77****Reference # XXXX, Kinum, Inc. Account # XXXX Reference XXXX XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1692 Section 805 A States a debt collector may not communicate with a consumer in connection with the collection of any debt at any unusual time or place or a time or place known or which should be known to be inconvenient to the Consumer 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 USC 1692 Section 806 Section 5 Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. 15 USC 1692. ( C ) ( A ). A debt collector may not communicate with a consumer in connection with the collection of any debt. 15 USC 1692. ( B ) ( 2 ). Any debt collector communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shall not state that such consumer owes any debt. 15 USC 1692. ( B ) ( 5 ). Not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt. 15 USC 1692. ( D ) ( 2 ). The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.
03/05/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46580
Web
XX/XX/2019 : Contacted Kinum ( collection agency ) about phone calls alleging a debt owed, and that they were going to take legal action. The Kinum representative hung up on us. Called Kinum back, and it took multiple verbal requests to receive actual Kinum Account Number, the representative kept giving me the Account number associated with the original debtor but not the account number associated with their collection agency. Finally received Kinum account number. When I asked the representative to not interrupt me, they hung up on me. - We have never received any mail notification of this debt from this debt collection company and had told them so every time they contacted us via phone. We had requested multiple times that the debt information be sent to us via Certified Mail and all Kinum Representatives we talked to stated they would not do that. XX/XX/2019 : Sent a Verification of Debt letter to Kinum via Certified Mail with a Receipt. The letter specifically requested the Verification of Debt be sent via certified mail since Kinum is claiming to have sent multiple bills to us but we have not yet received any. Tracking number from USPS indicates Verification of Debt letter was delivered on Tuesday, XX/XX/2019. XX/XX/2019 : Received a mail notification of debt, but only details approximately half of the debt they are saying that has been owed. There is no information detailing the other half, except on the payment coupon to return to them that states we owe almost double of what they provided information for. The debt that does contain details does not include : verification of debt, itemized statement, name/ address of original creditor, & evidence that we are legally responsible for the debt. It only includes the " Date of Service. '' Attempted to contact Kinum again, but phone number on the bill received on this date does not offer options to talk to someone, only and option to leave a message, but no way to leave an actual message.
10/08/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33062
Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX RE : 15 USC Section 1692C -NO RESPONSE FROM : XXXX XXXX XXXX and XXXX or the creditors and no actions Sent to all of them Section 604 15 U.S. Code 1681 B This law states that the credit reporting agencies ( XXXX XXXX XXXX XXXX and XXXX ) dont have the right to report anything on your credit report without your written consent which you do not have that right To Whom It May Concern, I am disputing the referenced debts below. Please verify this debt as required by the Fair Debt Collection Practices Act. Because I am disputing this debt you should not report it to the credit reporting agencies. If you have already reported it, please contact the credit reporting agencies and inform them that this debt is disputed and ask them to delete this from my record report reporting information that you know to be in accurate or failing to report information correctly violates the Fair Credit, Reporting Act. The law states these items need to be removed within 4 days of receiving our complaint. Aside from verification of the debt, do not contact me about this debt. The Fair Debt Collection, Practices Act, 15 USC Section 1692C requires that you honor this request. Your cooperation will be appreciated. Section 604 15 U.S. Code 1681 B This law states that the credit reporting agencies ( XXXX, XXXX and XXXX ) dont have the right to report anything on your credit report without your written consent which you do not have that right. I dispute this debt, because : This was a business debt that was paid on a XXXX XXXX and I was billed extra and never did the other 3. {$270.00} x XXXX = {$820.00} from Kinum Inc., which is being investigated on wrong reporting and harassing clients, This is wrongful and needs to be removed right away. Not my debt. CC : Federal Trade Commission Consumer Response Center
06/04/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 852XX
Web Servicemember
In XX/XX/2022, I was interviewing companies to provide pool cleaning services at my home in XXXX, AZ. The first pool company came to give me a quote. They checked my water metrics and pool equipment. They gave me a monthly quote for the pool cleaning service per month with 1 day per week coming to clean my pool. I had received an advertisement from XXXX XXXX XXXX for {$99.00} per month. I called them to see if they could accommodate this price. They said they had to have someone come check the water and equipment. In XX/XX/2022 this shady guy came to give me a quote. He said the pool needed the water to be pumped out & drained, acid wash the pool walls, refill the pool with water, and put all the chemicals in the pool. By the way, the pool was crystal clear and pool walls clean when he communicated that all this work needed to be done prior to the monthly pool service being started and quoted me an outrageous price. They never disclosed that they would charge to give me a quote and I never agreed to any charge for giving me a quote. I had another XXXX XXXX XXXX the next day come to give me a quote. They checked the pool water metrics and equipment and gave me a monthly pool service quote. Like the first pool cleaning company they didn't say I needed what the XXXX XXXX say I needed done to my pool and just gave me a quote for the monthly service anything the other In XX/XX/2022 XXXX XXXX XXXX came to give me a quote for monthly pool. I never agreed to start pool service with them, signed contract or service agreement, and they never cleaned my pool. A month later I get an invoice for them coming to give me a quote which they never disclosed they would charge me for giving me a quote neither did I agree that I would pay them for giving me a quote to clean my pool.
06/05/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 460XX
Web
REPEATED PHONE CALLS, UP TO 6 TIMES A DAY ON MY CELL PHONE. AFTER A MISSED CALL ON MY CELL PHONE, HE IMMEDIATELY CALLS MY WORK NUMBER. THIS ADDS UP TO 12 TELEPHONE CALLS WITHIN HOURS. HE HAS USED FOWL AND THREATENING LANGUAGE WHEN SPEAKING TO ME. THE COLLECTION IS FROM MY ELEMENTARY AND MIDDLE SCHOOL CHILDS STUDENT FEES. HE USES THREATENING AND BULLYING LANGUAGE WHEN SPEAKING IN REGARDS TO MY CHILDREN. DEBT COLLECTION IS CALLED XXXX. I HAVE ABSOLUTELY NO PROBLEMS TAKING CARE OF THESE PAYMENTS, AS IT WAS MORE OR LESS, JUST MISSED IN THE MIDST OF THE BUSY LIFE OF A WORKING MOTHER. I WOULD APPRECIATE THAT I BE SPOKEN TO RESPECTFULLY AND CALMLY AND I WILL HAPPILY ABLIGE. THIS IS NOT MY FIRST EXPERIENCE WITH THIS DEBT COLLECTOR. MY HUSBAND AND I RECEIVED HARRASSING CALLS FROM THIS COMPANY LAST YEAR. IT WAS FOR MY STEPSONS STUDENT FEES FROM THE HIGHSCHOOL. WE EXPERIENCED THE SAME THING LAST YEAR. HE CONSTANTLY CALLED MYSELF, MY HUSBAND, AND MY HUSBANDS EMPLOYER. WE ASKED THAT HE STOP CONTACTING HIS EMPLOYER AND HE DID NOT. HE CUSSED AND THREATENED THAT MY HUSBAND WAS GOING TO JAIL. HE THREATENED HIM AND HARRASSED EVEN AFTER WE SPOKE WITH SUPERVISOR. THIS WAS ALSO DURING A TIME WHEN MY HUSBAND WAS SICK WITH COVID AND BED RIDDEN. I ASKED THE MAN TO PLEASE STOP CALLING RIGHT NOW BECAUSE HE WAS SICK AND TOLD HIM THAT WE WOULD TAKE CARE OF THIS AT A LATER TIME. HE TOLD ME HE WOULD NOT STOP, HE TOLD ME THAT WE NEEDED TO TAKE CARE OF OUR CHILDREN. EVEN AFTER WE PAID THIS DEBT IN FULL, HE CONTINUED TO CALL HIM. I HAD TO CALL THEM AGAIN AFTERWARDS AND SPEAK TO THE SUPERVISOR AGAIN TO TELL HER TO REMOVE OUR INFORMATION BECAUSE THIS HAS BEEN PAID IN FULL AND HE IS STILL CALLING US TELLING US THAT IT ISNT.
07/30/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77077
Web
Good Day, hope is well. At this time I am stressed out about this account that has been hunting me for too long. I have contact over 12 different representatives, supervisors and managers that has given me the run around. The account name is Kinum was agreed to pay cash up front and then finance the remaining balance. The remaining payments were paid in cash, debt card or credit card monthly directly to the store. After receiving a notification on my credit report, I contact the company directly. No one seem to see a remaining balance or anything going to collections. Another notification was received but yet no one could find the account beside one manager. He informed me that I had 3 payments left that were not calculated so I did not want any trouble or this account to report negative status, I went ahead and made monthly payment. The Manager assured me that once the payments are paid in full, the account would be removed from my credit report. This account was never removed from my credit report at all. It was reported to another credit bureau as if I owe another balance which is inaccurate information. With these action of reporting on my reports are inaccurate and very disrespectful to my character. The crazy part about this account is after speaking with multiple individuals, the account will be transfer from one credit bureau to the next as if the company is deleting the account from one and placing the account on another one. All I am asking is someone to get this right and remove this inaccurate information as soon as possible. My wife is XXXX. Hopefully someone will review this information fast before my wife gets upset again. Thanks for your time and handling this account soon.
03/18/2022 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TX
  • 79761
Web
Several years ago we were with XXXX car insurance. We NOTIFIED them that we were going to no longer use them for our car insurance. But someone on their end evidently did not put that notice in their system. So they tried billing us for a debt we did not owe! And we had given them over a month 's warning! Now they have put a debt collection agency on us for a debt we do not owe claiming we owe them {$230.00}! ( in fact they advertise about {$19.00} a month I think ). They are saying that this debt was owed as of XXXX. This is not true at all as we've been with another car insurance company for more than a year on a vehicle we rarely drive. In fact all this happened about the time of the pandemic. Now we are getting harassing letters from Kinum , IncXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX, Vi. XXXX phone XXXX threatening us ( and yes we are XXXX XXXX living off of Social Security! ). I had written them before this and yet they sent us a second bill. Even a stamp is expensive and now I'm having to use two stamps for a bill that we do not owe! I had written them before XX/XX/2022. They say that if we do not dispute the debt by XX/XX/XXXX then they assume the debt is correct. I can not provide the date we notified root, but it was about a month or two well before the annual bill was due. I received a threatening letter today even though I had notified them IN WRITING that we did not owe this outrageous debt! I am mailing back a SECOND notice to Kinum that we do not owe the debt! XXXX insurance AND this Kinum that we do not owe money to are trying to collect a debt that is not owed! This is XX/XX/2022 and I am now notifying them again that we do not owe this debt to them or to XXXX!
04/25/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NY
  • 140XX
Web
Today at XXXX EST I received a call at XXXX ( which I am assuming was an auto dialer ), that I unfortunately missed. I returned the call to get answered by a woman who I could not understand because she spoke so fast. I asked her to stated where she was calling from she played games with me by saying " I didn't call you, you called me ''. She refused to identify where the call originated from. She then began to laugh and hung up on me. It was incredibly disrespectful and unprofessional. I called back. It was another female. Same thing, refused to identify where she was associated with and hung up on me. This happened a few times. Then a man answered the phone and claimed to be a supervisor. He was just an unprofessional as the others. Speaking over me, laughing and cutting me off. However, what he did was disclose information about my husband without verifying any of his or mine information. He started spewing off details such and his employer and personal information. To my knowledge this is a violation of privacy and FDCPA. I called back again and spoke to a gentleman and yet again was not given information about the call. Instead our home address was provided to us as well as a former employer. My wife advised of the FDCPA and that I worked for a XXXX XXXX. The mans response was a laugh and then followed with Your husband is a XXXX ... He works for XXXX XXXX After this my wife called me to inform me of the calls when we made a 3 way call. I identified myself as requested as Mr XXXX ... we began to discuss our experience when we were told we were harassing the company and were hung up on. Upon several times calling back we were picked up and then immediately hung up on.
10/18/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AL
  • 363XX
Web Servicemember
In 2014 I secured the services of an attorney and provided a XXXX retainer, with no agreement, written or verbal which would authorize or permit the attorney, under any condition or extenuating circumstance, a blank check in which to exceed the retainer and bill for non-approved services. Upon discovery, on the day of XXXX XXXX, 2014, the arrangement for services were terminated with cause by the client. Shortly thereafter, the client received a bill from the attorney in the approximate amount of XXXX for non- approved charges which exceeded the retainer. The former client contacted the attorney, a discussion ensued and the client requested the refund of a portion of the retainer based on the reasons for the termination and further advised the attorney the non approved charges would not be paid. The attorney fully aware of the condition of the arrangement of services forwarded the account to a collection agency demanding payment for unearned, non-approved, billed services. To date, the former client is continually forced to tolerate the violating behavior of the collection agency in carelessly accessing his personal identifying information via skip tracing methods, harassing calls and voice mails, in their persistent attempt to collect full payment of an invalid, 2yr old account. An itemized bill provided by an attorney for unearned, unapproved services is not a contract and is therefore not enforceable. No legal agreements were signed by the client. The supporting documentation in possession by the client consists of privileged email communications between the former client and attorney.
04/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NY
  • 11204
Web
I signed with XXXX XXXX in 2011. At the initial presentation, they make it so that you feel extremely pressured to stay there and eventually sign a contract with them. They dont let you leave to think about the purchase. They tell you once you leave, the offer is not valid. They make you feel like you have to make a decision right then and there without any kind of time to think. I truthfully thought I understood all of the terms because I was going based off of what the representative was stating. Originally, they told me they were taking my old timeshare as part of the new contract, however, that did not happen. The maintenance fees have also continuously increase and that was never presented to me, which would have been necessary in order for me to make a wise financial decision. I feel completely lied to and I know this was absolutely misrepresented to me. I have reached out for over a year in regard to all of these circumstances and have been blatantly ignored. Now instead of assisting me with my already previous concerns, they gave my account an additional two companies- Kinum and XXXX XXXX XXXX XXXX Both of which have ruined my credit rating. XXXX XXXX XXXX is NOT an attorneys office, it is an office who is trying to receive money from me. I have never signed a contract with XXXX XXXX, nor Kinum for that matter. I have requested the original contract to be sent showing that I never gave authorization to XXXX nor Kinum to obtain my information. I had sent a cease and desist letter to both companies and still was contacted afterwards.
04/27/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 223XX
Web
On XX/XX/2022 I went to XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( parent company XXXX XXXX XXXX. ) to seek diagnosis and treatment for XXXX XXXX symptoms. I filled out two intake forms, one electronic and one paper where I highlighted that Im experiencing XXXX symptoms. I am then told by the receptionist to step outside and schedule a XXXX call with the doctor for health precautions. During this 30 second call, the doctor informs me that the center does not test or treat for XXXX so they wont be able to help me. I left the center with the expectation that since no service was provided, I will not be billed. Surely, the receptionist should have simply informed me that the center does not treat XXXX upon reading my intake form hence not required that I take the XXXX call. To my surprise, I received a letter in the mail a few weeks later from them stating I owe them {$110.00} for the 30 second XXXX call. I called them to inform them that this was an erroneous bill since no service was rendered however the hospital dismissed my claim and insisted I pay through their repeated billing mails. After months of repeated billing mail, they decided to escalate collection of this predatory bill to debt collection agency, Kinum. To my suprise, Kinum is now adding interest on the bill amount to further intimidate me into paying this predatory bill. I am writing to the CFPB requesting cancellation of this bill because of predatory billing practices from XXXX XXXX XXXX. as well as predatory debt collection practices from Kinum.
09/26/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30039
Web
I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( i ). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness. Under the FCRA 15 U.S.C. 1681i, all unverified accounts must be promptly deleted. Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file for each of the accounts listed below within 30 days of receipt of this letter then you must remove these accounts from my credit report.
07/25/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 91786
Web
( 1 ) I did not feel comfortable with XXXX using my ( minor ) daughters name on the call. He said, well wasnt the account for her? ( 2 ) The charges happened during the State of emergency when the entire State of California was on lock down causing school and business closures ; only essential businesses were opened ; Per the State of California all businesses were closed that were not considered essential businesses Covid 19 XXXX : XXXX ( 3 ) I continued to pay XXXX XXXX XXXX on time during the entire lockdown until my debit card was compromised and replaced by my banking institution XX/XX/2020 even though they were closed. ( 4 ) My daughter was not using the equipment ( it was still in good condition once I returned it ) because her school was closed and due to the entire state being shut down until further notice, I wasnt sure how to resolve things since I did not received NO communication from XXXX XXXX XXXX until the payment was needed in XX/XX/2020. ( 5 ) XXXX XXXX XXXX have no records of me communicating with them and/or made no effort to communicate with me. ( 6 ) When I finally got tired of disputing being reported to the credit bureaus after continuously escalating the call with corporate, I returned the equipment, updated my billing address and asked for an itemized statement of the charges from the store who referred me back to corporate. They never resolve the dispute and sent me to collections.
08/06/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • UT
  • 84088
Web
Debt was for repairs done to a home after a water leak. The company who did the work ( XXXX ) and XXXX were disputing the final amount for the repair. The final amount of the invoice was decided on XXXX. An invoice was sent several weeks later and the balance was sent on XXXX, email communication with XXXX XXXX, president and owner of XXXX confirmed the balance was paid on their end as of XXXX. Kinum, a debt collection agency, then contact me via letter dated XXXX and received XXXX. I called Kinum and spoke to a woman who did not give her name who said they were first contacted by XXXX XXXX and asked to collect a debt in the amount of {$2100.00}, I explained that the amount of the repairs was not decided on until XXXX and it was impossible for them to have been given that number in XXXX. I then asked if they had done a debt verification and if so on what date it was done, she then refused to answer and directed me to contact XXXX, which I had already done. I believe a reasonable person would interpret the statements made by the Kinum representative as false and inaccurate and in violation of the Fair Debt Collection Practices Act. I would like to stress that I believe XXXX did not intend for the paid debt to go to collections and they will correct that issue, however this complain is pointed solely at Kinum who has not complied with federal regulation regarding their attempt to collect a debt that does not exist.
04/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 070XX
Web
I reviewed my credit report, and I found that KINUM has reported a collection. I've never did any business with them. Where did they get this information from?? KINUM please verify that I've done business with you with viable information, i.e DOB, SSN. Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested. Additionally, please provide the name, address, and telephone number of each person who personally verified this alleged account, so that I can inquire about how they verified without providing any proof, bearing my signature. I am again formally requesting a copy of any documents, bearing my signature, showing that I have a legally binding contractual obligation to pay you the alleged amount. Be aware that I am making a final good will attempt to have you clear up this matter. The listed item is inaccurate and incomplete, and represents a very serious error in your reporting. I am maintaining a careful record of my communications with you for the purpose of filing a complaint with the Consumer Financial Protection Bureau and the Attorney Generals office. Should you continue non-compliance of federal laws under the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the corresponding local laws. I further remind you that you may be liable for your willful non- compliance.
12/05/2019 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 44511
Web
In XX/XX/2019 I received a phone from someone at the Kinum Inc. regarding a medical bill. At this time I told the representative that I shouldn't have a bill because I pay my copay every time I went to the dr office. I have all of my receipts for this. The representative started yelling at me saying I better pay my debt. At this point I hung up the phone. About a week or so later I received the official letter from Kinum stating about the bill they had called me about. I immediately wrote them a letter on XX/XX/2019 saying I'm disputing this bill for XXXX XXXX XXXX. Please send the validity of this account to me so that I can cross reference with payments already made. I then sent this letter certified mail with a return signature received card to Kinum on XX/XX/2019. Kinum never sent me my request to see the bills. I received the return signature card back stating that they had received the letter On XX/XX/19 I received a phone from Kinum talking about this debt. I told the representative that I sent them a certified letter and they never responded. The representative couldn't find the letter so since he didn't see it I never sent one. I told him by law they needed to respond to my letter and they never did. Instead they put this debt on all 3 of my credit reports because they did not want to do there job. The representative started yelling at me and I hung up on him.
08/15/2017 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IN
  • 469XX
Web
Kinum, Inc. Corporate Headquarters XXXX XXXX XXXX XXXX XXXX XXXX XXXX , VA XXXX Email : XXXX Phone : ( XXXX ) XXXX Fax : ( XXXX ) XXXX Initial call from a XXXX XXXX CEO from kinum.com, said straight up is this " Insert Name '' with Social Security Number such and such. If wrong number, peoples identity were compromised. Never said hello, or anything to alert the other person on the end of the call what call was about. If wrong person ( cell numbers change often ), private social security number and name could have been used to create fake identity from a 3rd party. He threatened to steal my identity and ruin my credit. Told him he had the wrong person. I later had my Debit card compromised. My bank put a security hold on it, and I had to get a new card. He called my work multiple times, after I told him not to, and interrupted my work. He kept leaving voice mails at my work also, I saved the last voicemail on XXXX XXXX, 2017. Even after I told him not to. I have other voice mails also from him after I told him to stop calling with time stamps, and numbers of origin. I also told him to stop calling me on my personal number, and also to stop calling my work. I have records on my personal phone of multiple calls from him and his multiple fake VOIP ( Voice over internet protocol ) phone calls. And also record of voicemail at my work.
05/15/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46074
Web Servicemember
I was sent a bill from Kinum Inc., a collection agency for XXXX XXXX XXXX XXXX XXXX XXXX XXXX for my minor son XXXX XXXX. They sent me a bill for {$300.00}. Their itemization on the bill was a charge for {$29.00} and another charge for {$74.00}, for a total of {$100.00}. Not {$300.00}!! I wrote them a letter on XX/XX/2020 asking for an itemization of this bill to show where the {$300.00} came from. Also to clarify that this was not billed correctly by the original debtor and that I was disputing this bill. I'm a XXXX XXXX XXXX XXXX and am on XXXX. I do have XXXX as primary insurance though. Consequently, my son has XXXX as his primary and has XXXX as his secondary. XXXX ALWAYS picks up the remainder of the bill. This is not a valid bill. Kinum has continued to harass me and call me. Yesterday, XXXX, I got a call from Kinum at XXXX The gentleman I spoke with was not a gentleman at all. Very forceful and refused to listen to the fact I sent them a letter of dispute and asking for them to validate the debt asked for. This is all clear violations of the FDCPA, as I know because one of my jobs when I worked for the XXXXXXXX XXXX XXXX was to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I will not stand for these companies trying to bully people. I do have proof I sent them a letter with their billing statement on XX/XX/2020.
01/25/2021 Yes
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 28227
Web
After applying for a mortgage loan in XXXX, I found out that XXXX XXXX report a debt in collection to the credit bureaus. I reached out to XXXX XXXX was told that my account was sent to a third party Kinum ( XXXX XXXX XXXX. Therefore, I contacted Kinum XXXX XXXX XXXX XXXX to resolve this issue and was told that the account wasn't there. I initially applied for a loan from XXXX XXXX to attend XXXX XXXX XXXXXX/XX/XXXXXXXX XXXX in XXXX but didn't attend until XXXX. After 2 months of attending the school, I dropped out due to personal reasons and requested for XXXX XXXXXX/XX/XXXX to send the funds back to XXXX XXXX. I wasn't aware nor notified about any monies owed until reviewing my credit report in XXXX. Recently, Kinum XXXX XXXX XXXX XXXX appeared on my credit report. I reached out to Kinum directly requesting to remove this debt off my credit report based on not having an agreement and requested proof. Kinum sent me a contract with my personal bank and contact information without my knowledge and forged signature. I never gave this information to Kinum. Some of the documents have my forged signature that is similar to the representative 's signature. Attached are the documents that includes my driver license enclosing my signature comparing to the forged signature on the falsified documents.
02/05/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • VA
  • 220XX
Web
On or about XXXX or XX/XX/XXXX I rented a musical instrument for my daughter at local music store called XXXX XXXX XXXX. I returned the instrument in XX/XX/XXXX. I have the return receipt. At the end of XX/XX/XXXX I discovered that a collection agency had placed a collection account on my credit for about {$1700.00}, the original creditor is listed as XXXX XXXX XXXX I contacted XXXX XXXX XXXX and they acknowledged my receipt for returning the instrument but state there is nothing they can do to help me and that I needed to contact the collection agency. They provided the name of the agency as XXXX and provided a toll free number. I had to search the internet to locate the company. My complaint is that XXXX XXXX XXXX has the instrument and did not credit my account for the return of the instrument and provided incorrect information to a collection agency. XXXX XXXX XXXX has the instrument and yet they have apparently reported to the collection agency that I owe for the cost of the instrument. Secondly I was never contacted by the collection agency and did not have the opportunity to dispute this debt. Errant information has been placed on my credit profile causing my credit score to drop precipitously causing me harm. Fair debt collections practices were not followed.
03/22/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77539
Web
On XX/XX/XXXX I returned a trombone that I leased from XXXX XXXX, in which I received a written receipt stating " bad debt-returned ''. I then called and spoke with a representative from XXXX XXXX ( the collection agency ) to clear the debt from my credit that was opened XX/XX/XXXX. At this point the representative informed me that the balance of the debt was over {$1600.00} ; however the amount reflected on my credit report is {$1400.00}. I was also given another amount in a letter that was sent out XX/XX/XXXX which was {$1500.00}. The representative then went on to tell me that I should have kept the instrument and had I called prior he would have advised me to do so, stating I have to submit payment to have it removed. He stated that I need to pay the amount that I see on my report and that the letter. I let him know that I had proof the instrument was returned and he said it would still have to be paid. I spoke with XXXX XXXX and was informed that they have done their part and that the collection agency has done this previously. I took it upon myself to resolve my debt with XXXX XXXX in good faith by returning the instrument and calling to have this debt cleared and was professionally bullied for payment instead.
06/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CT
  • 06033
Web
I had a checking account with XXXX XXXX XXXX XXXX XXXX which I accidentally overdrafted in XX/XX/XXXX ( used checks from the wrong account ). The account went into collections with Kinum , Inc. out of XXXX XXXX, Virginia. Kinum reported the amount ( {$2600.00} ) consistently on my credit report through XX/XX/XXXX. On, XX/XX/XXXX, the full amount was withdrawn from my personal account paid to Kinum directly via ACH ( Auth # XXXX ) with promise from them that they would notify the credit bureaus and also XXXX XXXX that the debt had been paid. Since that time, they have stopped reporting to the credit bureaus ( nothing since XX/XX/XXXX ) altogether and my credit report still shows an open account with unpaid balance, but have also never reported the payment to XXXX XXXX via letter or email as they stated would happen. Additionally, XXXX XXXX still has not received the funds. I've called Kinum multiple times and their excuse changes each time. I've notified XXXX XXXX, but they can't do anything about it as it is in the hands of Kinum. At this point, it is clear Kinum has perpetrated a fraud and is holding the funds without consequence. Kinum, Inc : ( XXXX ) XXXX-XXXX
10/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MO
  • 64134
Web
My daughter 's father and i enrolled her together at XXXX daycare with the understanding that we split the bill ; this was also understood by the daycare. XXXX XXXX ( father of child ) discontinued payment in XXXX 2015 and XXXX XXXX XXXX did not notify me of this until XXXX 2015 ; i had continued to make my payments faithfully, ( i have all receipts. ) I was then contacted by XXXX, Inc ( at my job no less ) attempting to collect the debt that XXXX XXXX acquired. I told them upon first contact that it was his bill, not mine and not to contact me regarding this ever again. I then called the XXXX about it and the owner, XXXX, assured me that she submitted both our names and info. I just received ANOTHER call again, At my Job, today regarding this debit that is not mine. Not only had i already told them not to contact me again and they did, he was very unprofessional and rude, making statements that were inappropriate and acting like they were trying to get ahold of XXXX. Regadless, they are not following FDCPA federal laws at this collections agency. i have been in the industry and i know for a fact if someone says not to call again, you do n't call again.
05/23/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NJ
  • 07960
Web
Front desk at XXXX XXXX XXXX XXXX XXXX stated insurance would cover 100 %. I told them my insurance would not cover any of it. They insisted it would cover 100 %. I asked them how much is it worst case if they cover 0 % and they stated {$75.00}. After several visits, I began receiving bills for more than {$75.00} per visit. Total amount owed by me should be amount of visits times {$75.00}. I called the front desk staff to correct and they said there's nothing they can do since it already went through insurance, covering 0 %, and I need to call their billing department. I then called the billing department around XXXX different times, eventually asking for a supervisor. Every time they said I would receive a call back once a supervisor is free but I never once received a call back. I then started receiving collections notices. I replied within the XXXX days checking the box " The amount is wrong '' and sent via certified mail. I never received a response regarding the amount, instead I received the same exact debt collection letter stating I again need to reply within XXXX days but it had new dates listed.
10/08/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • UT
  • 84054
Web
I kept getting calls from Kinum but did not receive any bills when I received my bill I did call them. XXXX is who identified himself and when I told him I do not have any source of income and that once I do I will pay the bill in full became aggressive, angry and began threatening legal ramifications and would not let me speak he kept saying the same thing over and over and then asked if I had a number of an attorney that I would want him to contact and that they would pursue me. He also started questioning how I paid the phone I was on and asked about other bills I had which I did not know they had that kind of information access. I have worked with and am working with other collection agencies such as XXXX recovery and XXXX and have never had such an awful experience. They were willing to work with me and to wait until I was able to make payments. People like this make me want to just file bankruptcy and not try and pay off my debt because if this is what you have to go through it 's extremely upsetting and had me on the verge of tears it was so abusive.
08/10/2023 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • RI
  • 028XX
Web
I was called today by a company called Kinum. I spoke to a woman who threatened that if I did not pay this medical debt which was not even {$200.00}, that they would ruin my credit score. I paid literally sobbing because that's the kind of fear that they want to inspire in their consumers. They told me that I should be grateful as they knew I was young and " didn't want to do that to me ''. Even though I literally just found out that it was not possible. I called them back and asked to speak with the woman, but was instead directed to a manager, who seemed very outraged when I informed him, that I don't really believe that me reporting this instance on their site would do anything. After all, given the number of bad reviews, and of the obvious bots with good reviews, 2+2=4, let 's be honest. Not to mention, them threatening some of the people who left bad reviews with legal action. But doesn't change the fact that they are currently misrepresenting the law. I just wanted to filed a complaint, so that they could stop trying to threaten people.
09/09/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19320
Web
Since XXXX I have been disputing accounts on my credit I do not recognize. I have never received any mail from Kinum Inc, I do not know who they are, I never signed any contracts with them, and they refuse to validate debts that are on MY credit! I refuse to be a part of their game any longer! You are a federal agency! I demand that you force them to follow the FCRA, FDCPA, and other federal laws that have been set forth for them to follow. They have not responded to any of my validation requests, or a XXXX complaint about them. They have illegally assessed interest and penalties to the account, without providing any reason or right as to why! I DEMAND JUSTICE! They have never responded to my requests, a violation of the FCRA, they have never sent me any dunning letters, a violation of the FDCPA, they have never sent me any mail at all, and yet they are on my credit. they have continued to report a disputed debt another violation. Kinum inc is breaking the law, HELP ME!
07/29/2015 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 14221
Web
XXXX from XXXX XXXX XXXX XXXX. He did not disclose from where he was calling, or representing. I googled the number and it comes up with many complaints and the name " Fidelis '' which is also a large XXXX in XXXX New York - This issue is for a dental bill for which he told me was {$360.00}. I told this XXXX XXXX that we have been in contact with the dental office, and our former insurance carrier about this - that it has been an ongoing issue and not one that we chose to ignore, or not pay. He is bullying, rude, condescending, and threatened me with a lawsuit even after I explained the history. I called my XXXX office, XXXX XXXX XXXX immediately afterwards, and spoke with the office manager who told me that XXXX XXXX has his figures wrong. XXXX his date, and the amount of the bill which is {$100.00}. This begs the question where the other expected {$260.00} would go had we paid this incorrect amount. Right into XXXX pocket.
06/29/2021 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60202
Web Servicemember
I was fraudulent charge. I never went to the school, never sent my transcripts, I informed them and the XXXX XXXX said they are not credited. Than 6 months later I seen a bill. I reported this to XXXX and they removed it. Six months later it was sold to a collection agency. I informed them and XXXX this was a fraudulent account. And Once a debt resulting from identity theft has been blocked, a person or business with notice of the block may not sell, transfer, or place the debt for collection. But this was. Im a single mother and in America how can people try to get paid for no service. I do understand credit company have a lot of complaints but they should protect the Consumer. This was removed and now added back to credit report.Can you please investigate this. My name is XXXX XXXX. Ss # XXXX Company was XXXX XXXX XXXX XXXX, IN XXXX than they sold to KINUM INC XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX
10/21/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IN
  • 470XX
Web Older American
I was a member of XXXX XXXX in XXXX In for several yrs while i worked. On or around XX/XX/2020 they hounded me that i had to sign a contract again or couldn't keep coming. So, signed it, then in XX/XX/2020 i started having some serious health problems and ended up losing my job. I had no money coming in, contacted anytime XXXX told them of the circumstances with my job and health issues. They then told me i would have to have a letter from my Dr saying i couldn't do the gym. My dr gave me a letter for them, i then Sent them by registered mail my key to the gym and the letter from my Dr. Never heard anything from them until i received this letter from a debt collector. Now their harassing myself and my wife by phone. I tried explaining to them and still to no avail. I am sending copies to you of registered letter and Dr letter. I feel this is wrong in every aspect of the word.
05/08/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web Servicemember
XX/XX/XXXX, made purchase with credit card for item at XXXX XXXX XXXX of {$6300.00}. XX/XX/XXXX, told by XXXX warehouse my item was in stock and would arrive to XXXX 5-7 days. XX/XX/XXXX, was told it had arrived at XXXX warehouse. Delivery company in XXXX stated they did not have my item, did not know when I would get it delivered. XX/XX/XXXX, told by XXXX XXXX at XXXX I would get call within 48hrs to schedule item for delivery to my home. XX/XX/XXXX, informed XXXX XXXX if I did not have item by end of this week ( XXXX week in XXXX, would request full refund ). I then contacted my credit card company to have the {$6300.00} charge disputed and removed. I have never received any item from XXXX nor contacted by any representative to deliver said item. XXXX is attempting to collect money from me for no service rendered. This is truly fraudulent in nature and should be reported.
02/27/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • SC
  • 29730
Web
i reached out to Kinum collection agency regarding music and arts about a debt owed for XXXX for a clarinet on XX/XX/XXXX, that was opened up an account on XX/XX/XXXX from XXXX in XXXX XXXX sc XXXX located at XXXX XXXX XXXX I returned this clarinet on XXXX XXXX and I was unaware of this reporting on my credit until I pulled my report I have made numerous of attempts to reach XXXX XXXX and have been unsuccessful so today I reached out to XXXX XXXX XXXX at XXXX and spoke to XXXX she informed me to contact kinum bc they couldn't assist me and they now have the collections so I called and was told that they have been reaching out to XXXX to confirm this debt and have been unsuccessful also I need this removed from my credit file if it cant be confirmed and a updated report sent to me I am in the process of purchasing a home and this is corrupting my credit.
06/06/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IN
  • 46304
Web
XXXX XXXX who works for Kinum IncXXXX and has claimed other company names, has called to collect a debt exceeding $ XXXX that he claims is owed by my Mother, who is a senior citizen with memory issues. He was rude, threatening, and spoke horribly to her resulting in severe anxiety and fear - HE WAS VERBALLY ABUSIVE TO HER. He then called me and had the same tone about a " debt '' that was never owed or delinquent, and has been resolved by the pharmaceutical company, XXXX XXXX XXXX ( contact VP XXXX XXXX - XXXX ) I'd like to file a complaint on all of the companies that XXXX claims to work for as well as XXXX himself. He states a various company names when he introduces himself : XXXX XXXX is the most recent : Kinum , Inc. ( XXXX ) XXXX XXXX XXXX # XXXX XXXX, IN XXXX Kinum, Inc. ( XXXX XXXX ) XXXX XXXX XXXX # XXXX XXXX XXXX, VA XXXX
06/21/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • TN
  • 37167
Web
I have been receiving calls from phone number XXXX since last fall. When I try to call the number back from my regular phone number it says it's not a working number. They call about once a week the call is mark spam it goes to my voicemail and they do nothing but say my name and hang up. They just say XXXX and hang up so this is been going on yeah since last fall I have it in my voicemail since XXXX of 2020 and it happens about once a week I finally figured out a way to find out who it was and what they wanted because I downloaded an app called XXXX and use the phone number associated with that to call XXXX and I found out the name of the company is Kinum and they are a debt collection agency based out of XXXX. This is very harassing and concerning that they would go to this level and I don't even know what this is for ...
02/06/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48227
Web
I declare under penalty of perjury ( under the laws of the united states, if executed outside of the united states ) that the foregoing is true and correct to the best of my knowledge. Further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATION punishable under 18 USC 1001. Additionally, these misstatements are punishable as perjury under 18 usc 1621. This collection found within my credit report are not related to any transaction that I made. I am alleging that a person or company -without my authorization- used my personal identifying information to apply for goods, services or money and was successful in creating some accounts. All is being investigated by the FTC
04/07/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75043
Web
I've sent multiple letters to this agency about this not being my account. After being advised by XXXX, I've completed and sent a fraud affidavit via certified mail. I can see they received it, but nothing has changed. See supporting documents. Even the USPS tracking. My official complaint is against XXXX XXXX My information was used to obtain an apartment, cell phone, and an auto loan with my ex-partner. I am a victim of identity theft and have put this off for too long. I've completed the proper steps, 1. notify creditors 2. police report 3. informed the state of Texas. The individual I've suspected for this theft is now deceased, and the police department said to contact the federal trade commission to seek relief. These companies disregard laws and dont care whos credit or lives they impact.
02/20/2019 Yes
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • CT
  • 06033
Web
Caller called repetitively in a continuous barrage of rude and unprofessional calls. He did not once state his business. He was reluctant about giving up his name and who represented. He stated that " this will go on all day '' if he did not get to speak to the party he was seeking to speak with. He called 6 times in a row.After the second call he stated that his name was XXXX XXXX. The receptionist asked him not to call back and this was a place of business and he should cease and desist or the police would be called. His response was that he would call the police himself. He clearly did not state that he was a debt collector trying to collect a debt. After some investigation the number came up belonging to Kinum Inc. a debt collection agency. This is egregious harassment.
06/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MD
  • 20716
Web
" I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you. "
08/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • PA
  • 19403
Web
Kinum collection agency ( specifically XXXX and XXXX ) somehow either bought or received illegally a list of debtors from our XXXX. They began an aggressive unauthorized collection campaign against the persons on the list, many of whom do not owe us any money. We called as soon as we realized what was happening and asked them to cease and desist all contact with all persons on their list. They continued to illegally contact, harass, and attempt to collect monies for over a week beyond our cease and desist. This included calling these people repeatedly through an autodialing network and through the U.S. mail. This company needs to be brought to task for severe violation of several laws of the fair debt collection act.
01/24/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44137
Web
I have sent certified dispute letters & validation letters multiple times to both the company & credit bureaus to delete the inaccurate collections off of my credit report. I have inaccurate addresses, names, phones, & social security numbers. I was not properly verified, there was no proper validation, there is no contract with my name on it, I don't know where this collector has came from & I don't know what they are doing. They need to show me, they need to prove beyond shadow of doubt, that they have proof. Document, signature, digital signature, a voice recording. What do they have? Do they any have any of these things? I want this collection to be removed with prejudice immediately.
03/23/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IN
  • 46222
Web
Debt collection Kinum is contacting me about a medical debt from XXXX. I tried to explain to 4 different representatives of this company of my attempt to rectify this debt back in XXXX when I contacted the original debtors ( Ear, nose, throat ). I received a bill summary from original debtors stating no debt/balances owed, which I emailed to a manager today XX/XX/XXXX. Kinum reps laughed, making statements of disbelief, yeah right, just pay your bills and I wouldnt be calling. Telling me to be quiet and let them speak is not a way to handle my money or personal information. I no longer feel comfortable rectifying or providing anyone from this Kinum company my information.
04/13/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • AR
  • 72703
Web
The company, XXXX, is attempting to collect a debt I made in taking a private company 's software engineering course. I told them I am going through bankruptcy. They said they didn't believe I was going through bankruptcy, and furthermore, it's an education debt. The collector was trying to scare me into paying it ( obviously because he gets more out of it if he can make me pay on it over the phone ). I explained to him it's not a Department of Education loan nor a bank loan and he knows that perfectly well. He continued to be a jerk about my going through bankruptcy and his disbelief and treated me as though I was stupid. I finally gave him my lawyer 's name.
05/01/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 754XX
Web Servicemember
Received a phone call from XXXX XXXX at Kinum Incorporated today. After advising that I never received any letter from them & the piece of equipment ( saxophone ) they want me to pay {$1000.00} for was a rental that was returned last year. He stated I didnt have a choice and that I had to pay it anyways, he began stating birthdates/ socials/ children and even employer information. The call was hostile from the start. In addition when I tried to ask for the contract information to be sent ( validation of debt ) he spoke over me and then hung up. I am requesting this company provide validation of debt through the CFPB and seize all contact via phone.
12/27/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • IN
  • 47304
Web
After paying the bill in full via their website and validating that it cleared my account the following day I received a phone call from them two weeks later on my cell phone stating they had no record of this activity. After giving them my acct and auth numbers, I pressed the agent and found out that it can take 30 day 's to process. The agent wanted me to send a copy of it clearing my bank account. Essentially they were making their problem my problem. The agent then asked me why I was berating them the day after XXXX. When I asked to speak with their supervisor, the agent said they were a supervisor. Very unprofessional and this upset me greatly.
12/25/2019 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • CA
  • 94114
Web
Kinum, Inc. ignored my letter ( sent to them within 5 days of their initial communication ) asking them to substantiate their claim that I owed debt. They falsely accused me of owing debt, distorting facts and misrepresenting an agreement I had with a vendor. I sent the letter by certified mail, asking for substantiation of the debt and asking for proof that they had a right to collect it. I know they received it because their employee signed the certified mail receipt. Before responding to me, they contacted my relatives and terrified them. They also contacted me and claimed they never got the letter even though I have signature proof.
07/20/2016 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • CA
  • 92596
Web
Instrument Rental : KINUM XXXX Kinum was the Instrument rental company that my Son 's school ( XXXX XXXX XXXX in XXXX Texas ) used. XXXX of 2013 the Instrument was returned to Kinum. My Son passed away XXXX XXXX 2013. These villains are still showing this as a collection account on my credit report. I am not in possession of the receipt or the musical instrument. Kinum took the instrument as well as the receipt when I brought the instrument back to XXXX XXXX XXXX in person. They told me they needed the receipt to conduct inventory and that they would mail the original receipt to me. Something they obviously never did as promised.
08/11/2017 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • IN
  • 46060
Web
For over a year I have been paying kinum {$130.00} every month for medical expenses. They automatically draft a check each month that comes out of my checking account. I have a new job and did not have funds available this month. It was an oversight on my part. However, they called today and explained that if I did not pay immediately they would have me arrested for writing a bad check, and would also make the balance due in full. I have been paying faithfully for over a year. One mistake should not cause such an uproar. XXXX was very rude, and would not let me speak. Threatening me with jail time was the last straw.
03/19/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75056
Web
XXXX XXXX and XXXX XXXX from Kinum , Inc. of XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX VA XXXX have been harassing me over the past several years about a false debt that I have nothing to do with. The alleged debt has to do with a business contract between XXXX corporations and the amount owed is completely fabricated. In fact, the other party that they claim to represent has admitted to not knowing where any of this is coming from. They have called me, my family, and have sent aggressive letters threatening to sue. People who act in such manner based on erroneous and completely unfounded claims must be stopped.
03/20/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 75082
Web
There is a few different people that keep calling from various numbers and state that there is a balance from a Music company for a kids musical instrument. My daughter is XXXX XXXX XXXX - we do not have a child in music. I then found that there is a debt showing up on my credit reports for KINUM INC For a company XXXX XXXX XXXX XXXX ( orginal creditor ). This is fraudulent and does not belong to me or my family. I have tried to resolve and instead I'm told that if I don't pay it they can put a lean on my assets- very aggressive communication- I want this resolved and taken off my credit report at once.
04/15/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19320
Web
I have written Kinum Inc 2 letters to ask for validation of an account they are reporting on MY credit. They have never sent me any letters in the mail, no dunning letters, no standard debt validation letters, nothing at all. They failed to validate a debt at my request, which is a FDCPA violation and they continued to report a disputed debt to the Credit Bureaus : another FCRA violation. Not only have they ignored my prior requests for validation of debt but they continue to report this debt to the credit bureaus causing damage to my character. This complaint will again request that you follow the FDCPA.
04/26/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28601
Web Servicemember
Please see the attached letter regarding the account that is not mine due to identity theft. I have filed all of the necessary forms including the FTC online form and affidavit. This is all equivalent to a police report as well. This is my second request to you to remove these fraudulent accounts from all three of the credit bureaus before I take legal action. Send the validation of these accounts as well with your response back to this complaint. I want the account name, account balance, past due amount, and date of last activity verified and provided to me as well.
02/28/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IN
  • 46077
Web
XXXX XXXX from Kinum Incorporated has been repeatedly calling me at work and announcing herself to reception and then to my boss as debt collector in an attempt to shame me. I called her back today and told her I would be able to pay the debt in two weeks but not today and she was abusive and hostile ending the call by screaming " sure you will lady! '' and then hanging up. My husband called back to speak to XXXX XXXX but she refused to speak to him to resolve the situation. I am humiliated and will not tolerate this harrasment. Please help me resolve this issue.
01/29/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • TX
  • 77551
Web
On XXXX XXXX, 2014, XXXX XXXX XXXX, with Kinum, Inc., called me, he was abusive. He yelled, suggested I turn off a cell phone and get rid of it to pay the debt. I explained I did not own the phone, then XXXX XXXX hung up on me. XXXX XXXX did not use any foul language, but I spoke with the Chief Compliance XXXX XXXX XXXX the same day and filed a complaint. However, instead of taking any interest in the conduct of XXXX XXXX, the conversation quickly turned back to the debt. More then a year later I have not heard the result of this complaint.
09/14/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 94121
Web
Around XXXX of XXXX I became aware of repeated charges ( as many as twice a day, in some instances ) from music and arts, I notified my financial institution of these fraudulent charges, which resulted in having my account number changed. I informed music and arts by phone of these fraudulent charges, and when I began receiving invoices by mail I would also write back telling them that this debt does not belong to me that this is not my account. XXXX XXXX XXXX XXXX I received a collection notice from kinum ref # XXXX for {$150.00} XXXX
09/11/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • NY
  • 140XX
Web
My wife has been harrassed by XXXX from Kinum, IncPhone : ( XXXX ) XXXX on several occasions. When I attempted to call he was extremely rude and eventually hung the phone up on me. he threatened to get the money through my job at the XXXX XXXX XXXX at the time. He sent a text to my cell phone with his phone number. I addressed the issue with our insurance company and they are processing the claim for payment to the original medical provider. XXXX is extremely rude and aggressive and should not be allowed to communicate in this manner.
08/12/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • HI
  • 96797
Web
I had sent a letter to the collection agency Kinum , Inc. on XX/XX/2023, certified mail. They signed for it on XX/XX/2023. This is not my debt. I asked Kinum , Inc. for a debt validation/verification pursuant to 15 USC 1692g Sec. 809 ( b ) of the Fair Debt Collection Practices Act ( FDCPA ). I have not received a response to my letter. Or any form of communication with Kinum , Inc., before or after it has been reported on my credit report. Attached hereto is a copy of my letter dated XX/XX/2023, along with proof of certified mail.
11/06/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28273
Web
My name is XXXX XXXX and I am sending this request myself to address the inaccuracies on my Credit Reports. KINUM ( 09 XXXX XXXX XXXX ) account is inaccurately and erroneously reported in XXXX. Their intentional and willful furnishing of inaccurate information is a violation of FCRA Section 623 and according to FCRA Section 611. I have done many attempts to reach out to XXXX Credit Bureau but they failed to give me any results or feedbacks about this concern. Please investigate and remove it from my personal credit file. Thank you.
09/26/2023 Yes
  • Debt collection
  • Private student loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • WI
  • 54914
Web
Forbidden third party was contacted regarding a debt and details were disclosed to the party. Phone number is still being reported to various credit bureaus and is not associated. When the company was confronted they refused answering the questions or requests to remove the unassociated number, stop calling/harassing, or sharing private information to a third party. When requesting to speak to their lawyer, the number provided was unassociated to the business.
10/17/2021 Yes
  • Checking or savings account
  • Other banking product or service
  • Problem with a lender or other company charging your account
  • Transaction was not authorized
  • IL
  • 618XX
Web
somebody got ahold of my phone and went on XXXX and sent them money to themselves and messed my account up and i told my bank and they dont believe me and making me pay XXXX to this third party agency they keep calling me in the morning while im at work and this account was deleted and added back on to my credit report and it hurting my report from taking it off and putting it back on i dont want this on my credit report if you cant proof to me this debt
04/09/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 94589
Web
I'm being charged {$250.00} by a company for an uniform that was return on time. It was for an employment I never accepted working for but they still held me an uniform to start but due to personal circumstances I never start and I left ( XXXX XXXX ) where the company is located. The uniform was return on XX/XX/XXXX and I left around XX/XX/XXXX and it is XX/XX/XXXX and they are charging me that amount. I submitted a photo stating when it was return.
05/16/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 455XX
Web
I signed up for XXXX XXXX at the end of 2015. A fter falling into financial hard times, I tried to work with them to end my contract. I was later sent messages from an employee named XXXX who said he got someone to take over my contract. I never heard anything else from them. Now I am receiving collection bills saying I owe over {$1300.00}. I was given false information from the company and now they are trying to collect.
03/29/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • FL
  • 32836
Web
This company called me today and attempted to force me to disclose personal information while refusing to tell me who they were. They would not tell me what their company is and why I was being called. I was told numerous times that they didnt have to tell me anything, arent legally required to tell me who they are, and would only tell my lawyer who they are. They were aggressive, blatantly rude, and very dishonest.
11/02/2016 Yes
  • Debt collection
  • Auto
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • UT
  • 84065
Web
He called me at my work. I told him I am not able to take these phone calls at work. I told him my work hours and he can call me on my cell phone, before or after those hours. He has now contacted me again, at my work, as well as calling my personal cell during my work hours he was provided with. He continues to be rude, and very ignorant about working with me, even after I ask set up payments with him.
04/27/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NJ
  • 070XX
Web
On repeated occasions I have dealt with the rudest, most offensive and really scary abusive verbal abuse of the Kinum representative. He has repeatedly called and told me 'I 'm running away from my problems ' 'He has the authority to put this on my credit ' He has also mentioned my daughter name and where I work. This man scares me. He has assumed the debt is valid and it isn't.
08/09/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • IN
  • 47905
Web
On XX/XX/XXXX we received a letter to our hour stating that if we did not pay our bill by a certain date we would have our debt collected. we Made a a payment to XXXX XXXX XXXX on XX/XX/XXXX the following day. We have proof that we made a payment for that day as well. a couple days ago we received a letter from Kinum Inc. saying that we didn't pay our debt when in fact we did.
11/23/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MI
  • 48306
Web Servicemember
They called me and I asked how to dispute this because my insurance was billed incorrectly and I was told that I signed something with them to pay it and I HAVE TO PAY IT and ask to be refunded. There was no option of figuring out how to dispute it or go back I was told that I signed something ( I did not and received no notice of collections ) and that I had to pay it.
02/16/2023 Yes
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • IA
  • 50021
Web
Somebody calls me every morning and is XXXX acting towards me. They say I owe a bill for a business that is not mine. I've asked them to stop calling in to do everything by mail and to mail me what it is they're talking about. They said they can call me every single hour of the day legally and I've asked him to stop at least XXXX times. The name of the company is Kinum
04/13/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • NY
  • 147XX
Web
Kinum collections called me at work to inform me of a debt that my spouse owes..Badgered me about my personal life and how I carry out my business, and commented on my character. XXXX XXXX also commented about a recent vacation that my wife went on, telling me that he has also been watching/stalking her XXXX page. I find this out of character and unprofessional.
09/12/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NY
  • 11233
Web
Kinum Inc has been phoning this number and using abusive and threatening language. In addition they have severely inflated the amounts claimed. The agent was loud and aggressive threatened to take action if I did not settle the debt now without discussing the matter. I PAID THE AMOUNT TO SETTLE THE DEBT BUT DID NOT RECEIVE A RECEIPT FOR THE AMOUNT PAID.
02/08/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • OH
  • 441XX
Web
I have continued to request for validation and verification of the alleged debt but to know avail. I received a called yesterday from XXXX, and XXXX, XXXX ( XXXX ) XXXX, called me a XXXX and a XXXX XXXX on the phone. I hereby request that you investigate this company. The debt is not mind and i have never received any notice from this company.
12/16/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30017
Web
I have contacted this companies ( XXXX XXXX & XXXX XXXX XXXX ) about these debts, they have fail to provide me with the : Original application or contract, Any and all statements allegedly related to this debts, Any and all signed receipts, and any and all cancelled checks, in accordance with the debts collection practices acts section 1692G.
06/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MD
  • 21012
Web
I contacted this creditor that the account was sold too. I requested proof that this was my account. I have NO clue of this acct nor ever rented any music equipment. They were short and rude without any help my name was on there and that was enough she stated. My name is very common! I will seek legal action if this company does not resolve.
09/18/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CA
  • 92316
Web
I was contacted today to collect a debt and when I asked to verify the debt in writing the person refused and I was told that they had my social security number and they know where I live and where I work and that if I didnt take care of it now they were going to take care of it, one way or another. They also mentioned my sons full name.
09/02/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • XXXXX
Web
I have contacted this companies ( XXXX XXXX XXXX ) about these debts, they have fail to provide me with the : Original application or contract, Any and all statements allegedly related to this debts, Any and all signed receipts, and any and all cancelled checks, in accordance with the Fair debts collection practices acts section 1692G.
04/03/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 805XX
Web
The account was opened on XXXX XXXX, 2023, and now they sent it to the collection between XXXX XXXX, 2023, and XXXX XXXX, 2023 this debt doesn't belong to me and is affecting my credit debt collector agency : XXXX XXXX the original creditor was XXXX XXXX XXXXXXXX XXXX XXXX Please help me with this, is affecting my credit
10/19/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • DE
  • 19720
Web
Received a call from kinum. Requested that my phone number be removed and representative kept talking over me and ignoring my tcpa request to remove my number. After advising the rep that it is a violation to not remove my phone number he advised that the tcpa act doesnt exist and to educate him on what it is.
11/27/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 617XX
Web
Kinum inc, harassed me by calling me multiple times a day even after I told them not to contact me multiple times. They also threatened further action of I did not pay. I agreed to a payment arrangement reluctantly because of the threat. Also I never received any certified mail letting me know about this debt.
02/14/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11791
Web
Disputed Credit Card Charge by vendor for cancelled services on XX/XX/18 for {$260.00}. Vendor did not challenge charge back and XXXX Credit Card refunded the charge. However, the vendor sent fraudulent debt to collections and I was notified to it by the credit report provided by the Credit Card.
06/26/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • OH
  • 454XX
Web
The collector from Kinum threatened to hire and attorney, and would not let me speak. He did not notify me of my right to dispute the debt, and would not let me talk to tell him I do not think I owe this debt. He yelled at me and screamed, refusing to let me talk. He called me at XXXX as well.
05/26/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30329
Web
I received a letter from the agency on XX/XX/XXXX stating that my physician had sent a debt for a medical bill to them. I immediately disputed this debt in writing, since the bill in question had been paid. I am continuing to receive bills from the collections agency after disputing the debt.
12/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76017
Web
I have contacted each on XXXX these creditors as followed XXXX XXXX XXXX XXXX XXXX XXXX XXXX, and XXXX XXXX XXXX XXXX and I have attached my letters and the FTC report that was forwarded to the creditor/ Debt collection company. Please block and remove the accounts as they are fraudulent
10/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 23234
Web
I sent some letters to the credit bureaus regarding inaccurate items on my credit report. My letters have been disregarded and Ive been receiving letters stating Im using a 3rd party. I have attached my ID and letters to this complaint for your review.
04/11/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46227
Web
Hi, I received a collection letter from a company called Kinum, and the collection letter does not give an explanation or date of service. The amount owed does not add up, and the collection letter looks like fraud.
07/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • TX
  • 75087
Web
He has repeatedly called me and has started threatening to garnish my wages, to come to my job, called me names and embarrassed me publicly by telling my co-workers I was n't paying my bills on time.
08/30/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27587
Web
Received notification that collection has been placed on my credit file. This company did not verify the debt belongs to me. This company is in violation of the FCRA reporting standards.
01/29/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28078
Web
I do not owe this debt. I am seeking legal council for this collection attempt.i paid at the time of the service in full. I feel like they are just asking for more money now.
10/19/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • PR
  • 00926
Web Servicemember
I received a collection notice of {$22.00}, about a XXXX XXXX. I never had that kind of XXXX. Reference # XXXX. XX/XX/2023 date of letter received
01/04/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 774XX
Web
This debt is a MEDICAL DEBT COLLECTION. This should be removed from my credit report immediately.XXXX XXXX XXXX - XX/XX/2017 - age: 5 months.
07/08/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 225XX
Web Servicemember
Have received nothing about a debt collection and it appears on my credit report. No 30 days to dispute. Nothing in the mail.
01/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Didn't receive services that were advertised
  • PA
  • 19053
Web
I have a collection charge from a collection agency call KINUM I have no recollection of ever opening up this account.
10/16/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IA
  • 500XX
Web
I was never given proof of the debt, never notified of my right to dispute and received harassment from XXXX at Kinum.
09/14/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48035
Web
KINUM INC is in violation of the FDCPA and FCRA and XXXX is in violation of the FCRA, SEE ATTACHMENTS.
06/01/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • PA
  • 190XX
Web
XXXX This is not my debt. It just appeared on my credit reports.
04/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27320
Web Servicemember
I have alot of fraudulent opened and reported accounts
01/30/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11233
Web
I have NEVER used XXXX XXXX XXXX services
02/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27217
Web
I am an identity theft victim
02/02/2024 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 91607
Web
01/18/2024 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 38138
Web
12/27/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48227
Web
12/21/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 21144
Web
12/07/2023 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28262
Web
11/28/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MI
  • 48225
Web
11/03/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46278
Phone
10/20/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MI
  • 48227
Phone
10/18/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • PR
  • 00926
Web
10/17/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 67147
Phone
08/31/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MN
  • 55044
Web
07/25/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75104
Web
07/23/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 75033
Web
06/30/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IA
  • 50266
Web
06/05/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NJ
  • 08904
Web
05/18/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NJ
  • 07656
Web
05/11/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76133
Web
03/30/2023 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93722
Web
03/07/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PR
  • 00745
Web
03/02/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29505
Web
02/27/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 63031
Web
02/23/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07712
Web Referral
02/07/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 94521
Web
01/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 23223
Web
01/13/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30252
Phone
01/11/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75154
Web
12/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30062
Phone
12/18/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 23836
Web
12/18/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75243
Web
12/14/2022 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Received bad information about your loan
  • PR
  • 00924
Web
12/05/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NJ
  • 07060
Web
11/23/2022 Yes
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • MI
  • 48234
Web Servicemember
10/31/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 94582
Phone
10/04/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77459
Web
09/22/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MS
  • 39531
Web
09/07/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 23452
Referral
09/07/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85295
Web
08/30/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32068
Web
07/17/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • PR
  • 00730
Web
06/28/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PR
  • 00612
Web
06/13/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • GA
  • 30228
Web Servicemember
05/18/2022 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Received bad information about your loan
  • PR
  • 00976
Web
05/16/2022 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • MD
  • 21133
Phone
05/04/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28216
Web
03/22/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • ME
  • 04046
Web
03/19/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44134
Web
03/10/2022 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • DE
  • 19709
Web
02/07/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48202
Web
02/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76040
Referral
11/12/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60620
Phone Older American
09/20/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28269
Web
08/17/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27455
Web
06/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IN
  • 46168
Web
05/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30127
Web
04/09/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77494
Web Servicemember
03/01/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 45506
Web
12/15/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77346
Fax
11/13/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 10009
Fax
10/20/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IN
  • 46804
Web
10/14/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
Phone
09/09/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
Phone Servicemember
09/02/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 18914
Web
08/11/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30228
Web
08/06/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77306
Web
05/29/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30228
Web
04/20/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 17579
Web
03/06/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11207
Phone
11/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 11233
Web
10/02/2019 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NJ
  • 08087
Web
08/20/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 10031
Postal mail
11/30/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • VA
  • 23832
Web
10/30/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 46017
Web Servicemember
09/12/2018 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • MD
  • 21801
Web Servicemember
09/05/2018 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • UT
  • 84152
Web
08/03/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07024
Referral
07/14/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 45036
Web
06/07/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 07470
Postal mail
03/08/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76134
Web
02/20/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • IA
  • 51442
Web
08/26/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • SC
  • 29150
Web
08/10/2017 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NY
  • 14223
Web
07/23/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 78251
Web Servicemember
06/23/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37311
Web
06/01/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46217
Referral
11/09/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • OH
  • 44420
Referral
10/03/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76095
Referral
05/24/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CO
  • 80233
Web
03/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • DE
  • 19707
Web
09/14/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NY
  • 14513
Web
03/19/2015 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • CA
  • 94112
Web
02/27/2015 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • NY
  • 14210
Web
10/08/2014 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • IN
  • 46037
Web
02/20/2014 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • NY
  • 14224
Web Servicemember