Kevin B. Wilson Law Offices CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/15/2015 No
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • FL
  • 33523
Web
My actual issue was not listed above, however what happened was that I was sending small payments to Florida XXXX. That was n't good enough for them so they turned my account over to XXXX XXXX XXXX XXXX. When I finally sent written communication to XXXX attempting to have them contact the hospital on my behalf to find out if the hospital was willing to do a " professional courtesy '' or negotiate a payment, XXXX completely ignored my request/attempt at communication to resolve the debt through them. I received no answer to my letter whatsoever after requesting the above. The next thing I know. I find that XXXX has now turned my account over to an ATTORNEY, Kevin B. Wilson Law Offices in XXXX, TN, acting as a debt collector on their ( XXXX ' ) behalf. XXXX DID NOT INFORM ME that they would be turning my account over to an attorney for collection even though I tried to get them to answer my letter regarding negotiating payment. Now I 'm expected to pay this attorney {$880.00} on TOP of my existing debt when it would have otherwise been avoided should XXXX had treated me FAIRLY and not abused me in this way by denying to respond to my communication. The attorney 's letter states, " Contractual attorney fees, as provided for in your agreement with our client, have been added to the amount owed on this account. '' Well, in NO way, shape or form was I made aware of any agreement that stated such and it is not provided on the copy of the original statement of debt from XXXX. I was treated unfairly and feel I am a victim of their oppression where otherwise their cooperation with my attempts at communication would have prevented these additional costs to me, which I feel I legally should not have to pay because I was NOT told about them and have not been previously provided a copy of such " agreement. " Here is a copy of that statute regarding unfair treatment and oppression. " XXXX. Harassment or abuse [ 15 USC 1692d ] A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section ... '' When XXXX refused to assist me by not answering my written communication attempting to resolve my debt, THAT IS oppression and unfair to me. On the back of XXXX XXXX XXXX XXXX ' statement, they have printed their policy, if you will, as follows : " Our staff is trained to provide a high level of professional assistance to consumers and we expect each person to be treated with dignity and respect. '' Unfortunately, that is not the way I was treated at all. Please do something about this. I am so stressed out that I ca n't think of anything else but the extra money these people have cost me!
05/08/2020 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • FL
  • 34480
Web
I received a letter from Kevin B. Wilson Law Offices XXXX XXXX XXXX XXXX, Tennessee XXXX This to the best of my knowledge this is a fraudulent claim. I attempted going through their website, through Email, Phone All reach to a dead-end. Unable to contact them. Letter sent to them asking for a detailed itemized bill, had no response. I believe this is a deliberate attempt to defraud by the hospital and the collection agency that is representing them. They have been paid in full for the services ( XXXX billed excessively, and unnecessary services ). They have a contract with my insurance company, and they are charging beyond that allowed by their contract. XXXX Hospital has made it a routine practice to charge beyond their insurance contract allowable amounts and adding XXXX fraudulent and medically unnessary tests and services. They refuse to provide information on the charges THIS IS A FRAUDULENT BILL AND AN ATTEMPT TO COLLECT BY HARASSMENT. if this is a legitimate bill, they should go to small claims court or other legal avenues. I am unable to contact them by Email, Phone and by mail.
01/18/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30161
Web
I just received a second letter ( XX/XX/2020 ) on a debt we have set up on a payment plan. ( XXXX Hospital ) We are in good standing with the debater. They are receiving and posting our payments to the account, but yet XXXX XXXX XXXX continues to try and collect on this same account.
01/22/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33612
Web
Paid dept on XX/XX/18. I have requested paid receipt x3, spoke with a XXXX at his office. Hospital charged my the same amount paid, apparently they did not get paid notice either!
03/21/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33825
Web Servicemember
My father incurred medical bills due to a XXXX. We have the same name. He is XXXX and I am XXXX. The collection agency keeps sending me the bills
10/17/2017 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 32771
Web
08/02/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33647
Web
06/16/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33435
Postal mail
10/04/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • FL
  • 32713
Web Older American
02/24/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • FL
  • 32766
Web
02/06/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Called after sent written cease of comm
  • FL
  • 32829
Web
11/22/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 34747
Web Older American
08/09/2014 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30296
Web Servicemember
12/18/2013 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MD
  • 20902
Referral
12/13/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30701
Postal mail