Kees to Success CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/14/2023 Yes
  • Debt or credit management
  • Credit repair services
  • Didn't provide services promised
  • MD
  • 20743
Web
I initiated contact with XXXX XXXX in XXXX XXXX The individual in question operates as a provider of credit repair services and has amassed a substantial following on the social media platform XXXX. The XXXX account associated with the individual in question is identified as " Keestosuccess. '' Initially, I enrolled in her credit repair program, which required an initial payment of {$190.00}. The voidedcontract in question has been breached and paid in full. I reached out to both the individual in question and her assistant, XXXX XXXX, in order to notify them that despite utilizing the aforementioned service for a period of 30-60 days, my credit score remained unchanged. She strongly advocated for my purchase of a credit monitoring service in addition to her bi-weekly membership, in order to stay updated on my credit score. I repeatedly communicated to her that I possess accounts with all three prominent credit bureaus, therefore rendering the acquisition of an additional monitoring service less than optimal. I choose to enroll in the supplementary {$40.00} service for the initial three-month period. However, after completing the 90-day duration, I decided to discontinue the membership and proceeded to communicate my request for a refund to both individuals involved, citing the absence of any services delivered. Subsequently, it came to my attention that a colleague named XXXX XXXX encountered a similar occurrence, wherein she fell victim to a fraudulent scheme resulting in a loss of {$1500.00}, exclusive of any incurred late penalties. I have been subjected to a block and ban by XXXX XXXX, who has also failed to respond to any of my attempts to communicate via phone. I have filed a police report in light of my intention to initiate legal proceedings against both the individual in question and her mother, alleging fraudulent activities resulting in the deprivation of funds over {$1000.00}. This unfortunate incident has had significant adverse consequences for me.