K STREET FINANCE, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90062
Web
In XX/XX/XXXX, I went info an dealer auction in XXXX , county, CA. The sticker pricewas {$10000.00} during that time my contract was reworked and ripped up 3 times. I was then to pay {$320.00} per month. Each and every month XXXX began charging me for excessive amounts up to {$580.00} per month and no justification for increase. This was a XXXX XXXX XXXX.I was constantly overcharged repo my car once by error and they kept my money. Also several times charging me numerous late fees up 3 times in one month. They kept on over billeing me I kept paying them then finally they threaten to repo and they came and took car while I was asleep, gave me no notice to claim car back they kept car and money. I then moved to XXXX, ca and while there a year, or more I could not commute then moved to my mothers house. One day I received a note from a forwarded mail, saying I was going to jail if I did not pay them from XXXX office i called and spoke with a rep who threatened me and cursedme out. I then called the sherriffs they said no knowledge of any warrant in their database none existed. Just last week I found out a bench warrant issued for XXXX in court which I had not been served. I worked 12 hour shifts and was not living where they claimed they served me. They lied to court commited perjury against me. I then discovered warrant has been issued in XX/XX/XXXX. yet XXXX harassed me way before then, told me pay or they were putting me in jail. Discovered recently that a judgement had been issued for {$2000.00}. Then, K street Finance never heard of them reports that I owe them apparently they are affiliated with XXXX but my contract is XXXX. They gave me eraseable ink contract now saying {$14000.00} was original amount when XXXX was correct amount. Their judgment was issued while I was not notified of court. Also after they recieve judgement they applied for 4 insurance clsims that I put in for to repair they paid deductible then applied the money to lan never fixing the truck, they rceived over {$5000.00}. They owe me. they refuse to stop reporting on my credit even told XXXX and bureaus I requested a credit line and I did not and the began reporting thta I owe {$5000.00}. to them nd they wrote XXXX off and they collected XXXX in insurance after the judgment under my name. They also are in a clss action named XXXX Vs, > K street finance regarding illegal repos. They then began not serving individuals and getting automatic judgements to prevent members from claimimg money from class action lawsuit. I am sick of them reporting bad info on my credit I have disputed them over 10 times and they keep adding money to my account increasing balance and interest is wrong also. They took insurance meant for car repair and kept and applied to loan. before the repo they took one payment for bumper damage of {$600.00} did not fix vehicle. I am tired please stop them from doing this to me and others. XXXX XXXX is located in XXXX XXXX, CA nothing but crooks. They also force placed insurance 2 policy yearly in one year and over chged me again
09/14/2019 Yes
  • Vehicle loan or lease
  • Lease
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • CA
  • 92870
Web
On XX/XX/2018 I had loaned my vehicle XXXX XXXX to an employee I just hired he took XXXX home to load tools in it his friend borrowed it to go get gas was pulled over and car was impounded I was notified a week later when Mullen finance contacted me saying I owe them {$2500.00} for tow fees and 1 late payment Which a week prior to my due date I contacted the lady at the front desk and her and I had a promise to pay agreement and it was in their computer. Wo which a week prior to my due date I contacted the lady at the front desk and her and I had a promise to pay agreement and strong armed me basically for my vehicle or {$2500.00} and I was not able to get my car myself the police and finance company did not contact Me The registered owner to even retrieve my car? The finance company and I were arguing on the phone and he kept calling me a XXXX when clearly I was not saying nothing racial he hung up on me I have voice recordings of him he is very unprofessional hung up on me and send me fake court order appearances, Basically said he mailed me a court order to appear but never received it I called back to retrieve my car with the money and you kept hanging up on me was very rude and did not cooperate and want to give me my car and said he sold it
12/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90046
Web Servicemember
Mullen Finance still has my account as a repossession after I have written to then and disputed this multiple times. I was completely caught up on my car payments when my car was towed for parking tickets. This happened right in the middle of covid while I was in a desperate situation as it was financially. While I was trying to come up with the money to get my car out of impound without working at that time, Mullen Finance decided to take my car out of impound. They were obviously allowed to do this legally because they were the owners of my car until my car was paid off. After the car was back in their possession, the only option given was to fully pay off the car along with all of the parking costs, totally around XXXX XXXXXXXX. I tried every avenue possible to get this but it was not possible given it was during covid. This has had a horrible effect on my credit or being able to finance a new car or anything else. I dont think this is valid as a repo for the fact that I was completely caught up on my car payments and especially because it was during covid. During my time financing with Mullen, I had some months that were late but I always made them my first priority to pay even during Covid.
09/15/2022 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 90046
Web
Mullen Finance is not correct. They are stating that my car was repossessed and it was not. I was not behind on payments. My car was impounded because of parking violations and was impounded during covid. I was working on coming up with the {$2600.00} to get my car out of impound and Mullen Finance picked up my car from the impound lot. The only choice that they gave me was to fully pay off the car as well as all impound charges. I did not have or could come up with {$11000.00} at this time, during covid when I was not even working. They were not willing to work with me at all eventhough I had always paid my car payment on time and had never caused them any issues. Since this happened, Mullen Finance has continued to do hard credit checks without my permission, docking my credit even more. Its like this is a sick game to them to ruin my credit and its worked. This repo on my record is causing major problems in my life, causing me to not be able to get a car and effecting my credit in a major way.
07/29/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90028
Web Servicemember
Mullen Finance, account # XXXX opened XX/XX/2018 and a balance of {$2500.00} on XXXX. This account is incorrectly reporting that I have 10 late payments. On my experian report there are 0 late payments being reported. I do not remember ever being late on this account. Please provide statements and records of all payments made and missed since I opened the account. This account is incorrectly being reported as a charge off account with a balance due. Please provide proof of the charge off and update the balance {$0.00} or delete negative payment status on this account.
12/11/2020 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90063
Web
I had an Auto loan with Mullen finance co. car got repossessed around XXXX/2014. which i completely understand should be reported accurately, however just recently I reviewed my credit report and now theres 2 accounts being reported under Mullen which is inaccurate. should only be 1 acct. I disputed this several times with credit reporting agencies but have had not luck. Please help correct this. thank you in advance.
08/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 90016
Web
15 USC 1681 Section 602 states I have the right to privacy 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish account without my written instructions 15 USC1666B : A creditor may not treat payment on a credit card account under an open end consumer credit plan as late for purpose
11/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90503
Web
04/23/2021 No
  • Vehicle loan or lease
  • Loan
  • Problems at the end of the loan or lease
  • Problem while selling or giving up the vehicle
  • CA
  • 92071
Phone
07/21/2016 Yes
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • CA
  • 90242
Web