JPL Recovery Solutions CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/14/2018	No	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	CA 95961	Web
Company : JPL Recovery Solutions, LLC Reference # XXXX Telephone # ( XXXX ) XXXX People Involved : XXXX XXXX Complaint : The complaint is about a debt collector harassing me the consumer by repeatedly calling me, family members, non-family members, and place of employment and threatening action they can not take. Violating codes U.S. Code [ 15 USC 1692 d ] 806 [ 5 ], [ 15 USC 1692 c ] 805 [ b ], and [ 15 USC 1692 e ] 807 ( 5 ). Problem : The type of problem that I am having with the debt collector is that they are constantly harassing me, my family members, non-family members by constantly calling me and if they get my voicemail they then proceeded to call the other individuals that I listed above. Issue : On the afternoon of XX/XX/2018 a co-worker ( XXXX ) of mine came to my office and informed me that a gentleman by the name of XXXX XXXX had called her and informed her that he had a wage garnishment for me. Mr. XXXX did not identify what company he was calling from, but proceeded to inform XXXX that he had a wage garnishment for me. Mr. XXXX does not have the right to inform a third party about my alleged debt unless I grant him permission, which I did not. Under U.S. Code [ 15 USC 1692 c ] 805 [ b ] it states that it is illegal for a debt collector to inform a third party about alleged debt. Upon receiving the message from my co-worker with Mr. XXXX telephone I proceeded to contact him in an attempt to find out more information regarding the situation. When I called XXXX XXXX he stated to that he was calling regarding a debt that his company had taken over from the company XXXX XXXX. When I asked about information regarding the debt he informed me that the original debt was for {$5400.00}, however with interest and penalties it rose to {$21000.00}, but his company was able to negotiate the amount down to {$5300.00}. I let Mr. XXXX know that I couldnt financially afford to pay the whole amount at this time, but that I was more then willing to set-up a payment plan. Mr. XXXX then proceeded to tell me that it was too late for a payment plan because the debt was no longer in collections, but that the debt was closed. Mr. XXXX then proceeded to tell me that he was ready to submit the garnishment to my payroll department, but that he was giving me the opportunity to pay it off. What I didnt understand was if Mr. XXXX had stated to me previously that I couldnt set-up a payment because the debt was no longer in collections, but that the debt was closed, How was he trying to collect the money from me now? The moment that Mr. XXXX threatens me with a wage garnishment he knew very well that he was lying and breaking the rules and guidelines of the FDCPA and CFCPA. Mr. XXXX knew very well that neither he nor his company had followed the proper protocol to obtain a wage garnishment as required by the FDCPA. No paperwork for a lawsuit was filed in the county that I reside in and no paperwork was ever served to me informing me about a lawsuit against me by any company. The fact that Mr. XXXX threaten me with action that he knew very well that he couldnt he violated U.S. Code [ 15 USC 1692 e ] 807 ( 5 ). Once again I informed Mr. XXXX that I couldnt afford the full amount all at once, but again I was willing to set-up a payment plan. Mr. XXXX then told me to borrow the money from somewhere. I told him No. He then proceeded to tell me to borrow money from a family member, IRA, or a 401K, in which I told him No, again. When I offered again to set-up a payment play Mr. XXXX then asked me if I knew about the financial institute of XXXX XXXX XXXX and I told him, Yes. He then proceeded to give me information to the closes XXXX XXXX XXXX to me and told me to apply for a loan there to pay-off my debt to his company. Mr. XXXX then proceeded to tell me that I had 24 hours to give him a response back on the choices he had given me to pay-off my debt to his company before he proceeded to send the garnishment paperwork to my payroll department. By Mr. XXXX giving me an ultimatum on my choices he was attempting to intimidate me by giving me only 24 hours to decide. Which again is a form of harassment. I once again proceeded to ask Mr. XXXX XXXX if I could set-up a payment plan and he told me it was too late. Since that phone conversation with Mr. XXXX he has constantly called me, my family, non-family members, and my place of employment attempting to get information about me. This constant harassment and the use of threatening action once again violates the rules of the FDCPA and the CFDCPA under U.S. Codes : Calling Repeatedly- [ 15 USC 1692 d ] 806 [ 5 ], and Threaten Action they can not take- [ 15 USC 1692 d ] 807 ( 5 ). I would greatly appreciate any assistance in getting this situation taken care of as soon as possible and most importantly for the harassment from JPL Recovery Solutions, LLC and their employee XXXX XXXX to stop. I would greatly appreciate for the constant phone calls to stop as well. The constant harassment is causing major stress to me at my place of employment and with my family since he is constantly calling them to. The stress that this situation is causing me is also causing issues with my health. If you have any questions for me please feel free to contact me at the following number : ( XXXX ) XXXX. Best Regards, XXXX XXXX
07/26/2018	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 92860	Web
For the past week or so, I have been receiving phone calls from people who know me stating that people are calling them and asking all sort of lengthy questions about me. They say they are researching or doing research on me, or they are doing a background check, or they are investigating the whereabouts of me, or they are trying to locate my exact location, etc. They even say that they are calling from XXXX Bank. When questioned on just where XXXX Bank is, the woman stated Florida. They never gave their company name and they are instilling fear in not only the people that they are contacting, but the people that they are calling about. They are giving anybody they come in contact with the impression that the intended target of theirs is some kind of scandalous criminal in trouble with the law. They constantly call and hang up all hours of the day and night. They don't give their name and are very harassing and threatening. Today I recorded them, as I told them I was doing, and on the recording I told them that I have never received any information from them and asked them to please send it out to me for verification. The woman stated, " well, we have sent it out to you over and over. '' I told her that I have not only never heard of them and/or received any information from them and I also have the right to request all communications be in writing. I asked them to send me out whatever it is they alleged they have -- via certified mail -- to make sure that I receive it and the same woman stated " we don't do that. '' I told her that I am positive that they have never send anything out and were pulling some sort of a scam on me. Just after this recorded phone call, they continued to call me on the phone. Also, when I was recording my phone call with them I told them to quit contacting anybody else and again, the same woman, stated that they can do whatever they want to do and contact anybody they want to get information. It was only a half hour ago today, XX/XX/2018 that I have ever heard about any collection from a XXXX debt. I can honestly say that I have never received anything from them in writing and had no idea that this was a XXXX collection account. This company, I believe, breaks the law and in fact does not mail anything out in hopes of initiating some kind of legal action and/or damages a persons credit report/rating/score just to get what they want. I have never seen anything like this and I can not believe this company is allowed to be in business with their business practices. I am literally stunned at what they are doing. The Government needs to step in and take action immediately to put a stop to this company and its employees. One additional comment is that when they do call, they sound like a scammer, meaning they do not say who they are or what it is in regards to when they contact the target person, meaning the debtor. However, when they call all of the other numerous people around the target debtor, they ask unbelievable questions and literally hound these other, non-debtor people that are friends and family members. This goes to show a very disturbing pattern and practice with their company in addition shows their very unprofessional and possible unlawful business practices. This company banks on a smear campaign -- meaning smearing the image and reputation of target debtors to force them to pay up any amount of money. It feels like extortion to me, meaning pay up or no matter how many times you ( the debtor ) requests that the harassing phone calls cease and desist, we will continue to slander you to everyone until you pay us ( JPL Recovery ) and all the other names they go by. Could their actions be covered under a RICO statute?
06/20/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 93309	Web
I took out a loan from XXXX in XXXX. With poor credit I didnt have too many borrowing choices, and the loan was at a very high percentage rate of around 120 % interest. I was in a bind ready to lose our home. Husband was laid off and out of work longer then expected. He did eventually find a job and I made my repayments back to XXXX every month until my husband was laid off again. I talked with XXXX to explain that our income went back down and I wasn't able to continue with the high payments. I asked if they could work with me. They could not. My account was sent to JPL recovery out of New York and they offered a settlement amount. I agreed to it and started making payments. I lost my job in XXXX of XXXX and haven't worked since and my husband took to driving out of state in a big rig to earn money. I tried to keep up my payments with JPL Recovery and was working with XXXX. Unfortunately due to financial burden I just couldn't keep up and I missed a payment XXXX of XXXX. This is where the trouble began. XXXX started some type of background check to see what assets I have. She is calling family members and my ex in laws looking for information, even though she has been in contact with me. She stated that they were going to investigate me and my husband so that they could put a lean on his truck and file a court order to garnish his wages. I offered to pay them the missed payment along with XXXX payment but she was not having it and got rude with me. She transferred me to a floor manager by the name of XXXX XXXX and he stated that I only have 24 hours to come up with the settlement of {$3200.00} or further action would be taken to get all the money that was owed from original loan of {$2500.00} plus the 120 % interest along with any court fee costs. He sent me a letter and suggested me to take out a consolidation loan. My credit score is only allowing me few options and it's very stressful knowing I have no way of meeting their demands within the 24 hour time frame they have given me. I am upset that they have had contact with me but yet XXXX continues her investigation tactics and is calling family and ex in laws looking for information or giving them my personal information to verify. She is being dishonest by telling them I gave her permission to call when that is an absolute lie! .when I took out the original loan I was already divorced from my first husband and would not have any reason to give his or his moms information on the loan documents. XXXX is looking into my information and calling people that have nothing to do with this matter. I want it to stop and the threats to stop. I tried to work with them before and still am. I was willing to still make monthly payments and had only missed one payment. This company is breaking the law and I have rights.
12/14/2018	No	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	PA 162XX	Web
I was contacted by JPL Recovery Solutions on XX/XX/2018 at XXXX EST to collect on a debt for a credit card that I owed for XXXX XXXX in the amount of {$750.00}. The gentlemen I spoke with said his name was XXXX XXXX. XXXX told me they sent me out a letter in XXXX stating they took over the debt and I hadn't responded. I never received this letter and have proof that it was never mailed. The USPS has informed delivery which shows every piece of mail that has been delivered to your house and there is no letter from JPL Recovery Solutions. I was unaware they had the debt prior to them contacting all of my family members and me yesterday XX/XX/2018. He then proceeded to tell me that unless I made a payment that day, they were suing me for {$2200.00} plus attorney fees and court costs. I panicked and agreed to set up a payment plan. He was to call me Friday XX/XX/2018 to finalize the payment plan. When he called me today Friday XX/XX/2018 at XXXX EST, I asked him for the address of his company so I could send out a debt validation letter to verify they own the debt for my protection. He refused to give me the address and kept telling me I was avoiding paying my debt. He told me to call XXXX XXXX and they would verify my debt to them but refused to provide any verification of the debt. I asked him several times for their address and he kept refusing and then said they are suing me for the amount owed and hung up on me. I have a right to get the debt validation as they have NEVER sent me anything with proof they own the account.
08/27/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 94533	Web
JPL Recovery Solutions Date : XXXX Approximate time : XXXX XXXX XXXX JPL called my employer and had me paged whole I was working. Caller asked for my date birth and asked if I worked for my company. Said they were garnishing my wages - I have to ask who was calling and in what regard ; they did not identify themselves until I asked. I told them I was at work and could not accept personal calls on a company line. He continued to ask how I would like to pay. I explained several times that I could not discuss at work and offered another number to call after my shift. He continued to threaten wage garnishment and further action even thought I continued to explain I was at work and could not discuss. This call was overheard by several colleagues in an open setting, including supervisory staff and has potentially put me at risk of disciplinary action or job loss. It was on a recorded line used for company training and quality purposes. I explained it was on a recorded line and put me at risk and he continued to pursue his badgering/collection activity. He trained that they were already contacting my employer for wage garnishment ( nothing has been received that I was being served a judgement ), he did not identify who he was with until asked and implied they were legal representation or attorneys trying to collect a debt for XXXX XXXX. This drew excessive attention from the floor and conversation was overheard by several individuals I work for/with. I was even approached about it being from a debt collector.
08/13/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 952XX	Web
On Tuesday, XX/XX/2018 phone calls were made to multiple family and associates from XXXX AKA XXXX XXXX from JPL Recovery Solutions. This same individual left messages on both my cell and work phone number. On Tuesday, XX/XX/2018 at approximately XXXX XXXX PST, I returned call and left message I was not to be contacted again at my work phone. Between XXXX XXXX PST and XXXX XXXX PST he called my work line and employer 3 separate times. I returned the call at approximately XXXX XXXX and spoke directly to agent representing himself as XXXX XXXX. I advised I had left a message the previous day I was NOT to be contacted at my place of employment. From there he demanded I tell him by XXXX XXXX Eastern time how I was going to resolve my debt or he will attach my wages through XXXX XXXX of California. I asked for written verification of debt and said he would email it to me. Still have not received USPS written correspondence from agency. I advised he could not attach my wages without a judgement and not to threaten me. He said he wasn't threatening me, I repeated twice more to quit threatening me. I ended the conversation by stating " Good Day ''. He immediately called my cell phone back and 3 more times my work phone. He has left intimidating messages from my over age daughters, elderly mother - in - law. Again today he calling my work phone and left a message for my mother. He left a collection type message on a telephone number I am not associated with.
11/01/2018	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 94510	Web
JPL Recovery Solutions is a debt collector that has been calling my work at different clinics locations, family members, friends, and previous housemates claiming they are " doing research '' on myself. They have contacted family members several times and over the last week they have contacted my job three times ( XXXX ). I requested that they do not contact my work as they have my personal line, they stated the calls will not stop and they will continue to call me at work because they will be garnishing my wages, although I have not received any details of a lawsuit for garnishment of my wages. I requested that they send me the details of the debt they are attempting to collect to my address, and the representative took down my address and said they will be sending me details of the wage garnishment to my address at work, instead of my home address and hung up the phone before I could decline. Their calls are very harassing and disruptive of my work place. They have also given me various amounts of the debt I owe from {$18000.00}, {$16000.00}, {$4500.00}. I have spoken to XXXX at least XXXXhree times as well as two different supervisors. They have been rude to other employees I work with who have answered their telephone calls. I have no written documentation of these amounts despite requesting a letter confirming they are a legitimate debt collector or representative of the company that I owe.
09/21/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 92081	Web
JPL Recovery Solutions has repeatedly contacted my Mother, my Aunt, my Mother in law out of state, and my employer. They have shared that they are collecting a debt, they have threatened my elderly mother with legal action unless she gives them more information on me. We have gotten calls from a XXXX XXXX, a XXXX XXXX, and one other male caller that I can not locate my notes for the name. These calls began within the last 60 days, and culminated today with their calling my corporate headquarters at my place of employment. The call was transferred to me, and when I explained that they are not to contact me at my place of employment, they argued until I ultimately had to disconnect the call. Their employee XXXX XXXX then called back through, demanded to be transferred through to HR, and demanded a fax number. My colleagues have been advised to hang up calls from this company or to send them to voicemail. This is a business, and not only that, but their threats and intimidation tactics are illegal. My place of employment is off limits, my friends and family are off limits, and they have been advised as such and continue to call. Please help me stop this harassment.
11/16/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	CA 93933	Web
Jplrecovery has contacted my job 3 times stating they are attempting to collect a debt I then asked them what it was regarding and XXXX states he did not need to speak with me so then I told him to stop calling my work and to call my cell phone # the first time, second attempt they called asking who the manager was and I hung up on them third attempt they asked to speak with me again and they were hung up on.. The 4th call was made to my employers home phone number which they spoke with my employers wife and asked personal questions and disclosing that they are attempting to collect a debt and asking the status of my employment, when I was hired, my pay rate which my employers wife did not have that info and asked them not to call their home. Jpl recovery then asked when they can call back to obtain the information they were asking for. Employers wife states numerous times she did not have that info and to stop calling. She did obtain a call back phone number and a name of person calling ( XXXX ). I would like to file a complaint of harrasment against JPL recovery
01/04/2019	No	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 92277	Web
Dear CFPB, I would like to let you know that this company, JPL Recovery solutions did not cease their communication. This is a new complaint I would like to file against this company. Today, XX/XX/2019, they called my workplace and it was my manager who got a call from a certain XXXX or XXXX. I have already advised this office months back that we are not allowed to have personal calls at work and they should stop calling me there. And when I called them on my lunch break the person threatened me again about wage garnishment and giving me false information that I have a debt of {$18000.00} if I fail to pay them {$1200.00}. They did the same before when I sent in my first complaint. They keep harassing me about this XXXX XXXX loan which I made last year but this has been paid off a long time ago. I do not owe their company {$18000.00}. This kind of action is causing me anxiety and XXXX XXXX. I hope you can help me address this issue with the said company. Thank you again for your assistance.
11/15/2018	No	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 94506	Web
On XX/XX/2018, I spoke with a JPL Recovery Solutions representative named XXXX XXXX '' over the phone. He claimed that I owed more than {$16000.00}. He also claimed that he would be sending paperwork to my employer that same day to begin garnishing my wages unless I immediately agreed to pay a total of {$4300.00}. XXXX also told me that I had to agree to automatic withdrawal from my account, beginning with a payment of {$1000.00} on XX/XX/2018. I agreed to this arrangement because I was scared of getting my wages garnished, even though I have never had any agreement with JPL Recovery Solutions and JPL Recovery Solutions has never given me any documentation showing that I owe them anything. I later received legal advice, and learned that JPL can not legally garnish my wages without a court judgment and order permitting it to do so. JPL lied about the amount I owed and also told me that I had to agree immediately or face garnishment. In fact they aren't allowed to garnish my wages at all.
05/30/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	CA 91362	Web
This company repeatedly calls my job. This has been occurring for the past few months. Today they called asking to speak with my supervisor. They told the receptionist they were going to garnish my check if they did not speak with my supervisor. This company has also called family members and friends repeatedly asking questions about me. I have voice messages that they have left on family members phones as well as text messages from my family stating they have contacted them, I have asked them repeatedly on the phone and via email to stop contacting my friends and family and to stop calling my job everyday. However, they continue to do this. They have been calling several times per day to my job and to various family members. Today when they told my receptionist at work about garnishing me I have decided to seek help here to stop their horrific, unfair and illegal debt collection practices. This is now jeopardizing my position at work and needs to stop.
10/26/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	VA 23238	Web
Company contacted me. I asked them first to send me verification of the debt. They advised they would email it to me. I never received an email and checked my spam daily to make sure I didn't miss anything. They called back and said somehow they forgot to send. I waited again and did not receive an email. Gentleman called back and accused me of lying and not wanting to pay the debt. I advised him that I simply wanted verification of the debt and his company 's legal entitlement to collect the debt, as it was not on my credit report. I then asked for his name and mailing address so I could send a request for debt verification in writing. He refused to give it, kept talking over me and not addressing my request for this information. He then threatened to garnish my wages for the full debt amount and not the offered settlement amount. He became irate and very combative like nothing I had ever experienced before.
06/18/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 91355	Web
XXXX from JPL Recovery Solutions has been harassing my friends and family members, even immediately after I called and spoke to them. They have no reason to talk to any of these people, unless it's to get my whereabouts, and since I am in contact with them, this is nothing but harassment of them and me. I told XXXX, I regret this situation. I acknowledge my obligation. Im committed to repaying you in full, and as quickly as is possible. My financial situation is difficult and unclear at this point. I will be back in touch with you in two weeks to discuss a repayment schedule. XXXX would not accept this and kept harassing me on the phone. When we hung up he immediately called a friend of mine, woke her up, and harassed her to " Get information on XXXX. '' In addition, they have attempted to contact the mother of this friend ( whom I have never met ) to talk about this delinquent loan as well.
10/03/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93313	Web
Ive received harassing phone calls, multiple times a day, company refuses to identify who they work for and request information about me ( social, birthdate etc. ). They have contacted my employer multiple times a day including my immediate family and children. I have spoken to the woman claiming to be XXXX XXXX and asked that she no longer contact me and to address any issues via mail. She continues to call multiple times a day to myself, employer and relatives. Company will not state thei babe and their number dies not match any company on XXXX. Their phone number is : XXXX XXXX I would like to file a complaint due to the numerous calls of harassment that are threatening my employment. Please help. Calls have been 7xs a day for the past 7 days starting on XX/XX/2018 XXXX
06/05/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 91331	Web
On XX/XX/XXXX this company called me and then called my exhusband, and they only said, This is XXXX and they needed to ask questions about an investigation. I looked up their number online and it is JPL recovery. They did not state what company they were calling about or what money is owed. Only she needed to ask questions about an investigation. Today XX/XX/XXXX my brother that lives on northern part of this state text me saying this same XXXX left him a message saying she was researching some informing an individual that he knew .I have applied for some loans but never left my brothers name and certainly not my ex husbands name. .I called that number and I can only leave a message, nobody answers. They are harassing me and my family. They need to be put out of business.
08/23/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 92551	Web
The name of the collection agency I want to file a complaint with is called JPL Recovery Solutions. Their phone number is XXXX XXXX XXXX. The name of the particular representative is XXXX XXXX. They keep calling my employer and actually speaking with my Supervisor and Hr department. They say they want to fax over a request to garnish my paycheck. However, then they ask if they could be transfer directly to me. So they could give me one final chance to pay my debt. However, I told them I cant take personal calls on my work phone number, as my employer does not permit it. They still call my work number after I repeatedly told them not to. I also ask them to provide a statement showing that their agency does have my debt, they deny it. Saying they already sent it to me.
11/28/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 94605	Web
On XX/XX/XXXX a representative from JPL Recovery solutions contacted my employer regarding garnishment of my wages. However I had yet to receive a letter from JPL Recovery Solutions regarding this alleged debt. On XX/XX/XXXX, I contacted JPL Recovery Solutions and requested a Validation letter regarding this debt so i could review it. When I spoke to the representative from JPL Recovery Solutions I specifically asked that my employer not be contacted since I can not receive phone calls. I was told the first call was for verification of income only. However I was informed by my employers payroll department that a XXXX XXXX from JPL Recovery Solutions had called them again this morning. It appears they have ignored my request regarding my employer.
04/05/2019	No	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	IL 60505	Web
On Tuesday XX/XX/2019 I received a vm from JPL recovery solutions. I returned the call and spoke with XXXX at XXXX. I requested validation of my debt and he responded by saying it was already sent. I again requested for the validation to be mailed to my address and I verified my address. XXXX said he would email it. I said no email, I prefer by mail. On XX/XX/2019 I received the correspondence via email when I strictly requested by mail. Then I asked for no more calls as I would take care of the balance after reviewing the validation. Today XX/XX/2019, my brother sent me a message via messenger saying XXXX called him asking for information about me. I already asked for no more calls so I am not sure why they continue to harass me and my family.
05/30/2018	No	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	MO 657XX	Web
Today XX/XX/XXXX XXXX XXXX from JPL Recovery Solutions, call my phone left message for my husband that I said she was verifying my information for a job I had applied for, she also called my daughter and mother and told them the exact same thing. That I had applied for a job, and she was just verifying my information with them because I used them as a references. This is the second set of calls that my family has received from this company. The first time it was a guy named XXXX that called. He also called my mother, daughter and a cousins husband. When I asked her to quit calling all my family she said that I used them as references and she could call them if she wanted to, so she could verify my information.
01/11/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	PA 178XX	Web
The person calling Identifies himself as XXXX XXXX from JPL. Would like to talk to me about legal matters. He has been calling and harassing my family members, sons, parents, my sons girlfriend parents, my ex wife and so on wanting personal information about me. He keeps persistently calling when told not to and threatens to keep calling everyone related to me or friends of mine until they tell him the information he wants about me. I have not received any mail Correspondence regarding this business. I feel this is beyond harassment. This company should be shut down! I dont even know if its a legitimate company or some kind of scam. The phone number that has been calling : XXXX
06/06/2018	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	MN 55904	Web	Servicemember
This company has called random people that either I know or used to know. They are leaving very little info on messages and when people pick up they try to intimidate them to get info on me. I also have never received any written info until today when I called them. I asked them to send me info in the mail and they said they were too busy. He also asked me to give him my checking account number to make a payment. Once I said I didnt he said so your refusing to resolve this? They are very harassing and unless you ask they wont tell you who they are. One example is they called my ex girlfriend at her work. Please help!!!
10/02/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 92688	Web
Someone named XXXX or XXXX XXXX from JPL Recovery Systems is repeatedly calling my Human Resources Department at my work looking for information on me and has told them I owe them money and they are going to garnish my wages. They have also called me numerous times at work. I have told them I am not able to receive calls at work and now that they have started calling my Human Resources department I was called in today and told this needs to stop. They have also been contacting friends of mine looking for information on me and letting them know I owe them money.
08/14/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	NM 87144	Web
JPL Recovery Solutions XXXX XXXX XXXX XXXX. XXXX . XXXX XXXX, NY XXXX XXXX The company mentioned above contacted me at work on XX/XX/2018. I told XXXX ( the woman calling ) not to call me at work and I would call her back when I got off work. The very next day, XX/XX/2018, I receive a call from XXXX on my work phone. I told him that I told XXXX not to call me at work and hung up the phone. He called me back the same day right after hanging up the phone and said he could call me at work because I hang up before he could finish his sentence.
06/25/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	CA 92102	Web
JPL has threatened to garnish my wages from a Online Loan from XXXX. The contract said that my interest rate was 179 % which equals to {$18000.00} for a {$1000.00} loan ... how is that legal? Also, XXXX XXXX the agent was asking very person questions that is non of her business. Such as : Why would I get a loan? Did I know about the details? What was the loan for? So JPL has called me work, my father, my mother and threatened them as well. Im happy to pay off the debt but I am not working with JPL.
06/25/2018	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	NM 87123	Web
JPL recovery solutions bought my debt from XXXX where I got the loan originally in XX/XX/2017. JPL recovery solutions has made repeated calls to my work. I have told them at every call to stop calling me. They called my bosses personal cell phone today as well. My bosses have also told them to stop calling our office. They have called friends and family and asked about me, they have all told them to stop bothering them but they still call everyday.
01/28/2019	No	Debt collection Credit card debt	Communication tactics Called before 8am or after 9pm	OR 97754	Web
I spoke with rep. named XXXX on the XX/XX/2019 and asked for her to email me the details of the debt I owed. I told her once I receive the email I will look into the debt, verify that she and the collection agency she works for are legit, and would be contacting her after a couple of days. She has called my cell phone twice a day everyday since. This morning she called and left me a voice mail at XXXX XXXX which is in violation of the FDCPA.
06/26/2018	No	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	CA 95136	Web
Over the few months. JPL Recovery Solutions, mainly a woman named XXXX XXXX has called me daily. She has called my places of employment, my land lord, my father, friends and family daily. Threatening to sue me, have me arrested, making false statements, refusing to provide answers to questions that they are required to provide, when asked, by law, and calling more frequently than is permitted.
11/20/2018	No	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	CA 95616	Web
I had a loan with XXXX XXXX that has been paid off since XX/XX/2018. i have received zero communication from XXXX XXXX to say I owed any money until this XXXX XXXX from JPL Recovery Solutions started calling non stop. Calling my ex husband, my daughters, my work HR. Lied to them saying I had released info to them when i had not. They are using aggressive tactics for a loan i do not owe.
09/24/2018	No	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 91910	Web
JPL Recovery Solutions. Told them to stop calling, they threatened to call my works payroll department and that I would be in for a rude awakening. Abusive and rude. Called me, my mom, my dad, my sister, my brother, and my girlfriend. Did not let me speak. Continued to talk and intimidate me and threaten legal action. Wanted to collect credit or debit card info to repay debt. Predatory.
07/24/2019	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	CA 93722	Web
JPL ROCOVERY AT PHONE XXXX X XXXX - XXXX XXXX HAS CALLED REPEATEDLY. HAVE CALLED AND HARRASSED FAMILY MEMBERS AND FRIENDS REPEATEDLY EVEN THOUGH THEY WERE TOLD THAT CALLING A THIRD PARTY AND LEAVING A MESSAGE WITH A THIRD PARTY TO CONTACT ME IS AGAINST THE LAW. THEY DID NOT CARE AND SAID THEY WILL CALL WHOMEVER IS ASSOCIATED WITH ME TO FIND MY WHEREABOUTS. THAT IS HARRASSMENT.
03/27/2018	No	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 641XX	Web	Servicemember
On XX/XX/XXXX, XXXX XXXX from JPL Recovery Solultions left a voicemail on a former roommates voicemail regarding a debt with XXXX. The voicemail contained illegal information not allowed to be provided to 3rd Parties. On multiple occasions before and after this through XX/XX/XXXX, XXXX and other associates had multiple illegal contacts with 3rd Parties regarding this debt.
02/28/2019	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	CA 93638	Web
They called my work XX/XX/XXXX and XXXX .. and have called me constantly .. on the XXXX of XXXX, the gentleman who called basically tried to to get my coworker to text me and asked about my work schedule, which he had no right to ask her to do. So that to me is a threat .. I have sent and email to the company asking them to stop calling my work as to I could lose my job.
07/09/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 77489	Web
This collector has been calling about a debt and been calling posing as a law enforcement agency for years and I would like for them to cease communication altogether and stop the harassment. They have yet to be able to provide information on the alleged debt and have threatened to either sue or arrest me which is illegal according to the FDCPA
08/13/2018	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	AZ 85382	Web
JPL Recovery Solutions repeatedly calls me even after I have told them to stop. The debt they are trying to collect is not mine and is that of a relative. I have cited the US Code that requires them to stop calling when I asked. They have threatened to continue calling and have told me on the phone that they will dock my relatives pay.
08/07/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 31410	Web
A guy named XXXX XXXX called me from XXXX ext XXXX asking where to serve garnishment paperwork for one of my employees. I gave him the address and phone number to our corporate office where that is handled. A couple hours later he called back 6 times in a matter of 10 minutes using 2 different phone numbers.
10/11/2018	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 91360	Web
The company JPL Recovery solutions has repeatedly called me at work after I instructed them not to, and they have discussed my debt with our office assistants threatening to garnish my wages, they said they did not know it was a work number even though they have called multiple times with these threats
10/10/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	CA 92882	Web
numerous calls to fellow past employees, employers and family seeking information about me, they will not state who they are. Asked me to verify my info with out informing who they are and why they want the info. calls daily to many people i do not even know just worked with.
06/13/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	CA 94549	Web
XXXX XXXX XXXX has called my employer and multiple family members. I've asked them to stop contacting me and my employer and they have not stopped. They have threatened with legal action and wage garnishing. They have harassed my parents, siblings and employer repeatedly.
03/12/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85037	Web
JPL recovery solutions keeps calling me and several of my family members harassing them about my whereabouts. Theyve claimed that I used each family member theyve called as a reference which is untrue. Ive gotten 2-4 calls a day. This has been going on since XX/XX/2018.
02/14/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TN 38305	Web
XXXX XXXX from JPL Recovery Solutions has called 2 ex family members asking about me. I want this stopped this is illegal and I never have anyone permission to talk to anyone about me. They are putting my job and custody of my kids in jeopardy. This must stop now!!
02/20/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 90045	Web
Continues to call my place of employment although they have other ways to contact me. Called on XX/XX/XXXX19, called on XX/XX/XXXX19 andXX/XX/XXXX19 I asked them to not harass my employer after 1st contact still continues to call
11/06/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 91303	Web
JPL Recovery Solutions keeps calling me at all times of the day as well as contacting people I work with asking about me. I can not get them to stop even after asking them to not contact me anymore.
10/16/2018	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90066	Web
I received a call on my private telephone number for XXXX XXXX, who is my cousin. I am on the do not call list. At no point in time has he ever used my telephone number.
10/23/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 92119	Web	Servicemember
Called everyone in family discussing debt and threatening them without contacting me prior and repeatedly calling my work. XXXX ex XXXX.
03/06/2019	No	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	CA 93638	Web
Calling my boyfriend and Trying to verify if I am a tenant and trying to verify if I am living at specify address
01/12/2024	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 75208	Web

03/21/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	NH 03038	Web

12/26/2018	No	Debt collection Other debt	Communication tactics Frequent or repeated calls	CA 92313	Web

12/05/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 90068	Web

12/05/2018	No	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 93308	Web

11/13/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 94404	Web

11/04/2018	No	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 92251	Web

11/02/2018	No	Debt collection Payday loan debt	False statements or representation Indicated you were committing crime by not paying debt	CA 93309	Web

10/03/2018	No	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	CA 92277	Web

09/26/2018	No	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	CA 92251	Web

09/14/2018	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying		Phone

08/14/2018	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying		Phone

07/17/2018	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	MO 65035	Web

06/25/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92101	Web

06/12/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 92842	Web

04/30/2018	No	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 95821	Web

04/27/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 91345	Phone

03/06/2018	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls		Phone

02/23/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 91202	Web

02/02/2018	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	WA 98338	Postal mail