JP RECOVERY SERVICES, INC. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
03/28/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	OH 456XX	Web
I had XXXX performed on me in XX/XX/XXXX, and as a result, had to set up a payment plan to repay the cost of that XXXX. In XX/XX/XXXX, a new problem required some XXXX amounting to {$120.00}. Having already set up a payment plan for the bill created in XX/XX/XXXX, I immediately contacted XXXX XXXX XXXX XXXX 's billing office to see if it was possible to add this new {$120.00} bill to my existing XX/XX/XXXX bill, and to continue making payments as I had been for XXXX years. At that time, the XXXX representative I was talking to assured me that such an arrangement would be fine and that she would absorb that bill into the other right then and there. On XXXX XXXX, XXXX, nine months after having made this arrangement with one employee, I received XXXX statements from XXXX XXXX XXXX stating that the {$120.00} bill for the lab work had become delinquent. I immediately contacted XXXX XXXX XXXX on XXXX XXXX, XXXX and inquired how this was possible. The XXXX representative at that time told me it was not possible to combine a newer bill with an older bill, and that they must be made separately. When I inquired why it had taken 9 months to let me know this, why I had never received any other statements before, and why I had finally received XXXX statements making the same claim, the XXXX employee simply blamed a new billing system which had been implemented that year. Not wanting such a problem to happen again, I paid the {$120.00} bill that day, and was content that the situation had been resolved. In XXXX XXXX I received another statement from XXXX, stating that another older bill had never been paid. When I called to inquire about why I had never received a billing statement for this bill before, and why this problem had once again been left alone for so long, I was once again told that a new system had been implemented in XXXX XXXX. The XXXX representative then offered to send me an itemized statement through the mail. When I received that statement I found that the {$120.00} bill I had paid in XXXX XXXX had not been applied to my bill until XXXX XXXX. Satisfied that at least the bill had been applied and eventually recorded, I did not bother to question XXXX any further about the matter. Then, on XXXX XXXX, XXXX I received a notice from JP Recovery Services INC. stating that my {$120.00} bill from XXXX had been delinquent and that they were going to recover the amount. I was again baffled by such a claim. On closer examination of my records, however, I found that the XXXX employee, in XXXX XXXX, did not apply my {$120.00} payment to the bill of the same amount, but rather to the oldest bill I had, thus making the bill I intended to pay delinquent. Once again, however, I never received any statements regarding this bill until the collection service had already become in possession of my bill. How is this fair for a paying patient to be forced to be delinquent, not for refusing to pay, but for a billing system 's repeated error? Either the XXXX XXXX XXXX XXXX is massively incompetent or terribly corrupt, neither of which should its patients be suffering for. I will be paying all of my XXXX bills in full this year, so that I do not have to be bothered with such stress or harassment again, which is, I am sure the reason why XXXX does not send billing statements of any description, and why bills are hidden until they become delinquent. I have never had any such problem with any other medical facility I have ever had to use. To me this looks like XXXX XXXX is a hospital that is trying to work around allowing patients to make payments, and instead is forcing their patients by the most underhanded means to produce payments in full immediately.
04/21/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	MD 208XX	Web
In XX/XX/XXXX, " The XXXX XXXX XXXX XXXX '' sent me two bills for large amounts that I have to pay. Since I could not afford to pay the entire amount right away, and they have not offered a payment plan, I decided to pay down the bill at about {$100.00} per month. I kept getting the bills for five months and every time, it comes with something called a " myEasyMatchCode '' that I need to put in along with my account number, when paying online. I used these codes to pay. After 5 months, they stopped sending the bills. So I tried to go online and used the same codes they sent before. Apparently the codes they were sending expire and so for no fault of mine, I could not pay in XXXX and XX/XX/XXXX. In late XXXX or early XX/XX/XXXX, I received a call from them asking if I would like to pay down the bill. I said that since the amount is large, I have been paying it down monthly. I asked why I was not getting the bills lately, but she just said " Ok. '' and hung up. Later in the month, I received a collection notice. The collection notices does not have the correct account numbers. My complaint is, XXXX XXXX XXXX XXXX never gave me a fair chance to pay since XX/XX/XXXX. They stopped sending the bills on their own and sent it to a collection agency without giving me a clue of what's going on. When I called the billing department at XXXX XXXX, the billing rep says I am at default because " I have not been paying for three months. '' How is this fair? Is this how consumers who are responsibly and conscientiously paying their bills will be treated on par with people who evade their bills? I called and informed the billing rep at the XXXX XXXX that I am paying down the bill every month, and he does not seem to care. He just kept insisting that I have not paid for the last three months, without acknowledging the fact that they were the ones who stopped sending me the bills and even the codes they used to send initially were expiring soon. If honest people who are paying their bills are treated like this, how will we gain trust with these large organizations? Without doing their due diligence as in offering a payment plan, informing me why they have not sent the bills, or that they were going to send this to a collection agency, how can they do this without following a transparent protocol?
12/04/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MI 48103	Web
I have been contacted twice by JP Recovery ( XXXX XXXX XXXX ). The first time I was contacted was inXX/XX/XXXX. The agent called and requested my name, date of birth, address without disclosing who was calling. I provided my name to the agent and asked them who is calling. The agent told me they were working for JP Recovery and were collecting a medical debt. When I ask about the debt, who it was with and the amount of the debt they told me they could not proceed unless they confirmed my identity. The call felt like a scam so I did not disclose more than my name. After the first call, I downloaded XXXX XXXX and saw my credit was in good standing and there were no debt claims on my accounts. I also called my doctor offices to ensure I did not have an unpaid bill with any doctor office. I received a second call today ( XXXX ). The agent asked my name, I verified they were speaking with the correct person. The agent then wanted my birthday. Again they did not disclose who they were calling with. When I asked the agent who I was speaking with the agent refused to tell me who was calling unless I provided them with personal information. I ended the call. I then called back the phone who had just called me and heard on the phone system that the phone number was associated with JP Recovery. After the second call, I downloaded a free credit report from XXXX and XXXX and saw that I do not have any outstanding accounts. I also called the local police who discovered the XXXX XXXX XXXX was robo generated, which led the police to also believe I am the target of a scam.
04/05/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OH 43219	Web
XXXX Billing dept, The reason for my dispute is J P Recovery Services Inc. was required to notify me no later than 30 days after furnishing the negative information to credit bureau reports, in writing ... under such section 623, subsection ( 7 ) ( A ). However, in my records I am unable to locate documentation that they complied with this requirement, which is a violation of the FCRA & FDCPA. Also, J P Recovery Services Inc. failed to give me my " Mini- Miranda '' five days prior to placing this derogatory item on all of my credit reports, per Section 807 ( 11 ) & FDCPA 809, which is {$1000.00} per violation and the state of OHIO allows treble damages. Under 809. Validations of date and Mini-Mirandi under Section 807 ( 1 ) J P Recovery Services Inc. failed to send me my initial communication before placing this alleged item on my credit reports further violating the FCRA, with {$1000.00} per violation. J P Recovery Services Inc. is held liable as well for defamation and in the state of OHIO a creditor is who collects their on debt is considered a debt collector under 1319.12 Taking assignment of debts. FDCPA I fail to see where J P Recovery Services Inc. is in compliance with OHIO LAW. I also believe that this business is not registered to operate in the state of OHIO I expect this collection account to be removed from my credit report. J P Recovery Services Inc.. has not even tried to contact me regarding this collection account. Please have them remove this collection account immediately. Thank you!
11/04/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MD 217XX	Web	Servicemember
On XX/XX/XXXX, I filed a complaint against JP Recovery Services with the CFPB ( Complaint # XXXX ). JP Recovery Services quickly responded claiming they verified the accounts with XXXX and that XXXX processed claims with XXXX and that XXXX paid the claims and the balance due is what is owed. XXXX is my primary and I also have a secondary insurance ; my health insurance covers 100 % of all medical expenses. I have had no medical bill not paid 100 % since becoming eligible for XXXX in XXXX. As outlined in the complaint ( XXXX ), I spoke to XXXX Billing on XX/XX/XXXX and XXXX made it clear that I do not have any balance with them. I DISPUTE THE VALIDITY OF THIS DEBT. JP Recovery Services response is in violation of the FDCPA as they clearly failed, by their immediate response, to verify with XXXX that the accounts are valid having been informed that I spoke to XXXX on XX/XX/XXXX and XXXX, again, was clear, I do not have owe any balance to them. In light of JP Recovery Services response violating my rights under the FDCPA, I am submitting this second complaint against them and I am also filing a complaint against JP Recovery Services with the Maryland Attorney General 's Office of Consumer Protection Office - Health Education and Advocacy Unit. JP Recovery Services is in violation of the FDCPA. Their claims that I owe XXXX XXXX XXXX a balance is factually incorrect as verified by XXXX. cc : Maryland Attorney General Office of Consumer Protection , Health Education and Advocacy Unit.
08/22/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	DC 20011	Web
The XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Washington XXXX XXXX XXXX XXXX XXXX Washington XXXX sent me to a debt collection service over an alleged debt from XXXX. I was not notified of this debt previously. The website attached provides an email address to direct billing questions to, and it does not work. XXXX I was not given an opportunity to pay the invoice sent by XXXX to me, after I was sent to collections, despite the invoice being the first time I was made aware of an alleged {$30.00} debt. I was not provided proof of the debt, not provided proof that I did not pay nor was I offered an explanation of why XXXX YEARS had passed prior to attempting to collect a debt. The bill date of this alleged debt was XX/XX/XXXX as per the attached statement. How can I be billed for something AFTER I was sent to collections. XXXX had previously invoiced me for another bill a year after the fact, and communicated to me repeatedly that it was past due ( despite the delay being caused by their error, and I paid the bill. XXXX repeatedly behaves in a predatory manner where the patients are responsible for the billing and process failures of the hospital. This is unjust. I attempted to communicate with them numerous times, often getting a voicemail. The most recent time that I was able to communicate with them was on the week of XX/XX/XXXX. The only communication I received from them was that I had to pay the debt to the debt collector, with no explanation of the above.
11/13/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD XXXXX	Web
I have been receiving harassing and repeated telephone calls on a daily basis from an unknown entity. The unknown entity used caller id spoofing in order to deliberately falsify information transmitted to my caller id to disguise their identity. The unknown entity used Maryland area codes and numbers in order to make it appear the calls were being generated from a local number. After significant research I discovered the calls were being generated from a JP Recovery Services located in XXXX XXXX, Ohio. The most recent call came from XXXX XXXX XXXX XXXX. According to their website they are " [ a ] nationally licensed team of healthcare professionals [ that ] works with hospital systems, physician groups and private practices to achieve optimum recovery on any type of account. '' Furthermore, they " integrate cloud-based technology, analytical recommendation software, and multi-channel communications to assure that we are offering the best options to patients. '' It also appears that XXXX ( a credit reporting agency ) is a technology partner. To date, I do not have record of receiving a written validation notice from JP Recovery Services regarding any alleged debt owed and my rights to dispute the validity of such alleged debt. ''
08/03/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 33169	Web
Dear CFPB, I am asking you for assistance to intervene on my behalf concerning willful non-compliance within a " reasonable time '' by JP Recovery Services , Inc. refusing to remove, by law, a proven fraudulent credit profile account off my credit reports. This unauthorized account is a red flag that is damaging my credit record ; which is a violation of my rights pursuant to the Fair Credit Reporting Act. In circumstance, I provided my name, address, and social security number, demanding within ( 10 ) ten business days, via certified mail Number : XXXX XXXX XXXX XXXX XXXX, on XX/XX/2015 for the creditor to provide me a copy of the original application bearing my signature, giving authorization to pull my credit history so that I may forward it to the police authorities for investigation. The creditor has willfully not complied with my request. I have never received any benefit directly or indirectly from the fraudulent transaction ( s ). Any signature is a forgery and was made without my knowledge ; perhaps due to consumers having similar names and/ or social security numbers. I look forward to you helping me in this matter.
06/30/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OH 43068	Web
JP RECOVERY SERVICES XXXX needs to delete this account from my credit report and stop all contact with me. I demand to see the contract and PROOF OF CLAIM OR TRANSFER TITLE OF OWNERSHIP OF THIS DEBT BE PROVIDED. PLEASE STOP ALL CONTACT WE ME BY PHONE. PLEASE FILL OUT THE ATTACHED CREDITOR DISCLOSURE STATEMENT. Pursuant to the Fair Debt Collection Practices Act, 15 U.S.C. Section 805., you are hereby notified to CEASE AND DESIST all further communication with me in regard to the referenced debt.I will prefer that we both avoid the pursuit of my rights, under 15 USC Section 1681n and 1681o ; which requires your compliance with the law. Please follow up with a response of accurate information within 15 days. Failure to abide by this law will result in a complaint being filed against you with the Federal Trade Commission, the Attorney General of both your state and mine, and also your own company management. I also have the right to file suit against you for any future violations of this law. I will record any and all phone calls if you fail to comply with this CEASE AND DESIST
06/01/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	LA 70131	Web
XXXX ( my family 's insurer ) pays XXXX % for any visit that is preventative or wellness related. My wife went for routine preventative procedure as me and she is being charged unwarranted medical fees because the doctor miscoded the visits. We have notified the doctor to code the visit properly and the office has not recoded and this constitutes professional negligence, something we should not pay for. The doctor 's office has now engaged a collection agency ( JR Recovery Services , Inc. ), Tel XXXX, XXXX XXXX XXXX, XXXX XXXX, Ohio to collect on a false debt and they are harassing us with letters. Please help! per conversation with XXXX at XXXX, on XXXX/XXXX/2016 at XXXX and am quoting her response verbatim " XXXX : It looks like our department has been actively working on getting the claims for the doctor office and the lab resubmitted. We have placed several calls to the lab and the doctor 's office requesting the doctor to resubmit the claim with a well visit code, however we have not yet received any corrected claims.
03/17/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	OH 43235	Web	Servicemember
Since the summer of XXXX. I have been trying to removed a medical billing account from all three credit reporting agencies. My overall credit rating has taken a toll on my credit scores. I'm being charge high interest rates on every big items that I purchase, even a brand new automobile that I purchased almost a month ago. On XXXX XXXX, XXXX, I begin to paid on the medical bill account. J.P. Recovery Services, XXXX. XXXX XXXX, XXXX XXXX, Ohio XXXX. The Account Number is # XXXX. I was paying them by my personnel checking account with the XXXX XXXX. I wrote my last check to pay them off on XX/XX/XXXX. I have many pages of bank statements as proof of final payments. J.P. Recovery refuse to confirm, my payments, so I went to the XXXX of XXXX, Ohio to help me with that issue and they did. J.P. Recovery refuse to let the Credit bureaus know that my account was no longer outstanding. It was paid in full. I contact all three Credit bureaus of this transaction, but it fell on deaf ears. I need help to fix this issue.
08/28/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OH 43211	Web
I am in receipt of your companys letter informing me you are handling the collection of the account mentioned above. However after reviewing my records, I am unable to find any documentation of any contractual relationship between XXXX XXXX XXXX # XXXX, and myself, XXXX XXXX, which makes you a person entitled to enforce a commercial claim against me. This is not a request for any verification or validation. This is a request for proof of contract, to substantiate your claim. Therefore, provide me a certified copy of the original contract, with my signature, specifically naming your company as a person entitled to enforce a commercial claim against me. Certification can be done through the presence of a notary public who duly swear the copy made is in fact a copy of the original paper contract in question. Your failure to respond and provide strict proof of contract will constitute your tactic agreement that XXXX XXXX XXXX and XXXX XXXX are not entitled to enforce a claim against me.
04/24/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OH 43211	Web
JP RECOVERY INC # XXXX This is NOT a request for verification or proof of Claimant mailing address, but a request for VALIDATION and PROOF OF CLAIM made pursuant to the above-named Titles and Sections. I respectfully request that your offices provide the Claimant with competent evidence as per the attached Declaration and Proof of Claim that I have any legal obligation to pay you the unsubstantiated alleged debt. Furthermore, you shall cease all verbal communication. No phone calls to the Claimant. Are you ( JP RECOVERY INC ) Verify as a third-party debt collector, you have not purchased evidence of the alleged debt and are proceeding with collection activity in the name of the original maker of the note I do not recall as ever having done any business with your company! Additionally, I am allowed under the HIPAA law [ HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 XXXX, to protect my privacy and medical records from third parties. This is a violation of my pricacy
09/06/2017	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	WV 254XX	Web	Servicemember
on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX this number is calling multiples time a day, I decided to answer when the person on the other side of the line a female, asked for my XXXX years old name, social security number and day of birth, I asked who is this, the female refused to answer my questions after I refused to give my daughters social security number alleging that this a business matter, when I asked what type of business she replied unless I do n't give the information that she is asking for there is no business to discuss. I researched the number and I realized that this is medical collections on my husband name not on mine, also the bill stated XX/XX/XXXX, we never received any statement of this collection. This company is contacting family members and requesting information about minors, keep calling more than 4 times a day. I want them to stop collections of this alleged debt that my husband does n't owe, we researched and ALL medicals bills are paid for.
12/13/2017	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	DC 20001	Web
Hi there, XXXX XXXX XXXX ( XXXX ) tried to charge me incorrectly for a medical bill that I did not owe. I saw an allergist ( XXXX XXXX XXXX ) who falsely told me directly and through their staff that I would not be charged any amount ( even a copay ) if I took agreed to receive the XXXX XXXX XXXX. After a few treatments, I decided to call my insurance company to check and realized this doctor and his staff were incorrectly coding the bills they sent to insurance company. The insurance company put a stop to it and ended up only partially covering the treatment. XXXX tried to then charge me the copays but I told them that I was not responsible for the copays since XXXX XXXX and his staff falsely told me I was completely covered AND fraudulently used the wrong billing codes that I discovered. XXXX made me submit a few appeals but I never heard anything back and all of a sudden years later I get a collection agency ( JP Recovery ) call about this fraudulent bill.
10/19/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	OH 44145	Web
I have received calls from JP Recovery Services Inc, XXXX XXXX Ohio at my home, work and cell phone for months in attempt to collect on a debt I do not owe. I have asked multiple times over the phone and twice in writing to send me an invoice as according to my insurance company I do not owe any balance. JP Recovery Services has ignored my instructions and has called me at home multiple times a day, on my cell and at work leaving a message on general voice mail for everyone else to hear regarding my personal credit and collection issue. I have submitted XXXX letter on XXXX/XXXX/16 and another on XXXX/XXXX/16 requesting supporting document/invoice which I have not received to date. This impacts my credit report, my interest rate and ability to borrow by lowering my credit score and I am requesting assistance with this ongoing negligence of consumer protection rights.
05/27/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OH 43140	Web
I have requested multiple times from XXXX XXXX for them to not only post what I owe on my patient portal so I can make payments but for them to also mail me a breakdown and non of this has occurred. I was also told that a supervisor would reach out to me to discuss why they can't post it to my portal and resolve this issue and that also never happened. I do not want to be in debt, like everyone else we are all struggling, HOWEVER, I have the right to know where my money goes and proof which is why I want it on my portal AND have the right to make payments which seems like that is not what they are willing to do. I also have the right to ask for the breakdown of what I am paying for which also seems like they are trying to avoid.
11/01/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	FL 33179	Web
My insurance company paid the bill. The issue is at the time of service they assured me they were in network and if I am in network the insurance company would pay for the entire XXXX If I am out of network they do n't The agent at the desk upon sign in assured me they were in network. This was fraud and misleading as I relied on their statement or I would n't have done the XXXX with them. They have been paid by my insurance company per the negotiated rate I do not owe any amount beyond what they paid if they were in network which I was assured they were at the time of service. I am requesting the debt collector to CEASE their attempts to collect a bill that I did n't not agree to pay.
11/07/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	OH 44145	Web
JP Recovery Services failed to provide information on debt collection as per Case number : XXXX. Additional details per case number above. Initially the debt was reported for XXXX XXXX, my wife however after we filed a complaint with consumer finance, the debt is being reported to credit bureau under my name. We are not aware of this debt, have not received any statements or invoices, JP Recovery services has failed to provide details on this debt and continued to report this debt to the credit bureau. This debt should not be reported to any credit bureau unless a valid invoice is submitted. As per our insurance, we do not owe any balance to anyone including this invoice.
03/27/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OH 443XX	Web	Servicemember
I have received # 2 calls from XXXX with no voicemail left. I also received a letter in the mail stating this debt in the amount of {$73.00} was due immediately as it was past debt. I looked the number up and found this company, identified as a debt collector. I have record on two separate days where Ive tried to contact this company to no avail. The number provided always leads to a dead link or the phone line continues ringing for 5-10 minutes. There is another number XXXX but this number has the same issues as the first. Requesting this account be re-investigated according to the FCRA, please and thank you.
12/19/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 20910	Web
I filed an FTC complaint about one year ago with no change in receiving frequent recorded calls from : JP Recovery Services , Inc. at XXXX as recently as XXXX XXXX on XX/XX/19. Recorded Message states that a return call is requested regarding debt collection and should be made to : XXXX XXXX. I do not owe any $ $ and have NEVER returned this call. This has been going on for over 6 years. These numbers do not match the business I found online which has a contact number XXXX. I have never contacted the online numbers provided on their website.
07/01/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OH 44116	Web
JP Recovery Services keeps calling my phone asking for someone named " XXXX '' at XXXX. I receive at least two calls a day with a robo recording. I answered once and was told by a representative that my number would be removed from the list. My name has not been removed and therefore I consider this harassment. I have no relation or knowledge of who they are trying to contact. I have had this number for a little over a year and have been receiving this calls this whole time.
05/02/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	OH 440XX	Web
JP Recovery Services has sent me a letter attempting to collect a medical bill for allegedly {$70.00} for XXXX XXXX. I do not owe this amount and the debt is not valid. Insurance coverage does not require a copay for these visits. This is incorrectly billed to me. Furthermore, the XXXX XXXX misdiagnosed a medical condition from XXXX XXXX thru XXXX XXXX. The malpractice has resulted in : - Visits that do not require copay ( but I was billed incorrectly for ) - XXXX XXXX XXXX
08/11/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	NY 145XX	Web
JP Recovery Services contacted my XXXX XXXX XXXX in laws my husbands employer my XXXX sister and my daughter regarding a debt with a local hospital that I had a payment plan with - their unethical practices including telling my I laws and my husband employer that they were going to show up with documents - when I tried to contact them they refused to give their company name and at a second attempt I was put on hold and then sent to voice mail
11/23/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	MI 483XX	Web
They called XXXX times in XXXX minutes and a XXXX time XXXX minutes later. When I answered the XXXX time and tried to explain that I can not take calls of this nature during work, they attempted to keep me on the phone rather than just providing me with their contact information so that I may contact them when I am not at work. It took entirely too long to get this information from the representative on the phone.
02/14/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 94118	Web
I received a debt collection notice from XXXX. In order to dispute the debt, XXXX required me to create a login and password. It seemed like a scam and I believe I need to be able to communicate without creating a login or password. Unfortunately, XXXX does not put an email address on their website to dispute the debt. Additionally, I don't believe I owe the money they are asking for.
05/19/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	DC 20001	Web
Every 3 to 4 days the company calls and leaves a voice message. Every time I've answered they give vague details on what the debt is about. I've asked them to stop calling and they continue to call. I've paid a premium service to block the number and show as disconnected. As you as I turn off the premium service, the calls start again.
10/22/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	OH 44113	Web
The automated message they leave in voicemail : " We have an important message from JP Recovery services , Inc . This is a call from a debt collector, please call XXXX. " I do not answer any of their phone calls. The only debt I have is the financing on my car, which I make all payments on time and there are no issues.
01/03/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OH 43612	Web
RECEIVING TEXT MESSAGES ON THE APPLICATION " GOOGLE HANGOUTS '', REQUESTING I CALL A CERTAIN PHONE NUMBER TO DISCUSS DEBTCOLLECTION, FOR DEBT I DO NOT HAVE. CLAIMING TO BE FROM A XXXX. THEY HAVE CALLED ME AND LEFT BLANK VOICE MAILS ON THE APP. AS WELL. PHONE NUMBERS FOR SCAM ARE AS FOLLOWS ; XXXX AND XXXX.
08/13/2015	Yes	Debt collection Medical	Communication tactics Called after sent written cease of comm	OH 440XX	Web	Servicemember
I sent a cease and desist letter to a medical debt collection agency for bills for my recently deceased husband which I ca n't afford to pay. A certified mail receipt payment was made and I never got a receipt back. Now I get 2 robo collection calls a day 4 days out of the week. I want the calls to stop.
06/16/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MD 21216	Web
I recently received a collection notice fro m JP Recovery Services f or XXXX and I had never received a bill from the company in which this entity is claiming to be collecting for. This is a medical claim and I also feel that my HIPPA rights have been violated.
02/21/2017	Yes	Debt collection Medical	Communication tactics Called after sent written cease of comm	OH 442XX	Web
I have already filed one case against them ( XXXX ) to which they responded and said it is n't them. I have video recordings of the voice call to show their number. They have since changed their number and are calling and harassing me at work again.
06/24/2015	No	Debt collection Medical	Communication tactics Frequent or repeated calls	FL 333XX	Web
This company has been calling me several times a day and harassing me about a dept that I discussed with the hospital that they sent to collection anyway. I get several calls a day in spite of any arrangements that I have XXXX with the reps.
05/28/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MO 638XX	Web
I have insurance thru work, which covers visits to southeast health facilities. I presented my insurance card, yet they're attempting to say I owe XXXX health account # XXXX Jp recovery services reference # XXXX
02/21/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	OH 430XX	Web
They called 7 times today, XX/XX/XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX. This occurs almost daily. We filed ch XXXX bankruptcy on XX/XX/XXXX and they have been told this information.
01/31/2018	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	OH 45356	Web
They said that I owe them money from a hospital bill. I have not been to that hospital in many years and I have never recieved a bill from that hospital. I think it's a scam.
11/13/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 44708	Web	Older American
I received a letter in the mail from JP Recovery Services , Inc, indicating I owe {$110.00} to XXXX XXXX XXXX for services that I did not incur.
01/12/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	VA 22206	Web	Older American
JP Recovery Services , Inc. has not verified this debt to me. According to the original creditor ( XXXX XXXX XXXX XXXX ), it is already paid.
11/05/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	VA 23229	Web	Servicemember
Company has no reason to pull my credit report in order to apply executive actions - You misused my report in XXXX & XXXX
04/06/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	TX 79563	Web

03/21/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	DC 20016	Web

03/11/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OH 45373	Web

12/09/2022	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	OH 43081	Web

10/09/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OH 43074	Web

09/23/2022	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	DC 20017	Web

09/23/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 14561	Web

09/19/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 76904	Phone	Older American, Servicemember

08/17/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OH 44312	Web

08/14/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MI 49426	Web

08/11/2022	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	NC 27713	Web

08/02/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	MD 21113	Phone	Servicemember

03/29/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	DC 20010	Web

03/11/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	DC 20006	Web

01/26/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	OH 45417	Web

01/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	OH 44266	Web

11/03/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MD 21716	Web	Servicemember

06/29/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 44307	Fax

06/11/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	VA 22031	Fax

08/26/2019	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	MD 20774	Web

06/26/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	OH 44133	Web	Servicemember

05/01/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OH 44306	Fax	Servicemember

04/30/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt		Phone

12/19/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 440XX	Web

10/10/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	OH 44017	Postal mail

03/28/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	OH 44111	Web

03/10/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OH 44146	Web

02/03/2017	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	OH 44254	Web

08/31/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MI 48309	Web

08/24/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	OH 44141	Web	Servicemember

07/06/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MI 48137	Web

05/22/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	DC 20001	Web

05/04/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	OH 44011	Postal mail

04/20/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	OH 43229	Referral

03/23/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NH 03824	Web

03/23/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	OH 44310	Phone	Older American

02/18/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	OH 44281	Web

01/29/2016	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	DC 20008	Web

12/18/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	NY 14411	Web

05/14/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	OH 44241	Web

04/27/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NV 89134	Web	Servicemember

04/03/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	FL 33324	Phone	Older American

01/29/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	OH 43119	Web

01/22/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OH 44116	Web

12/17/2014	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	MI 49417	Web

12/08/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	OH 44147	Web

11/23/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	OH 44483	Web	Servicemember

09/11/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA 22202	Web	Older American

08/06/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MD 20748	Web

08/05/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	FL 33029	Web

07/07/2014	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	OH 43054	Phone

06/04/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	DC 20043	Web

05/30/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 45429	Web

04/15/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 44691	Web

03/20/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	WA 20020	Phone

01/30/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OH 44035	Web

12/22/2013	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	OH 44062	Web

11/14/2013	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	OH 43125	Web