John C. Heath, Attorney at Law, PLLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/15/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AR 723XX	Web	Servicemember
XXXX XXXX XXXX- this was NOT a charge off it was an auto loan paid in full. This account was NOT included in the bankruptcy. I was made to pay over {$2000.00} to reaffirm this debt during the bankruptcy. After making the payment to affirm the debt there was only {$6000.00} roughly left to pay. It was traded in on a XXXXXXXX XXXX XXXX financed by XXXX XXXX XXXX. ( the collections account carried by XXXX XXXX that I have agreed to settle ) XXXX XXXX paid the XXXX XXXX off in full. ( debt through XXXX XXXX XXXX ) this loan was also almost carried to term with 100 % on time payments. XXXX XXXX failed to ever report the loan as they should have during the course of the loan. The reaffirm payment was made in the same month as the trade in, i also never received the {$2200.00} back i paid to affirm it. XXXX XXXX XXXX loan- this loan was also carried almost full term. It was awarded to my ex-wife in the divorce along with the payment. She however let it be repossessed after numerous attempts on my behalf to reclaim the XXXX and pick the payments back up but was refused. The XXXX was then auctioned off leaving only just under {$1000.00} to pay off. This auto loan was said to be at 23 % APR however the purchase price of the XXXX and the amount financed in total was {$23000.00} and at the time of the repossession almost {$30000.00} had already been paid on the loan with a remaining balance of {$11000.00}. The sale of the XXXX bringing in {$10000.00} XXXX XXXX has more than recouped the amount loaned as well as made 100 % profit from the interest charges. They are being greedy. I have agreed to pay XXXX XXXX {$150.00} to settle the outstanding balance of {$960.00}, as such XXXX XXXX promises report the account as paid in full.XXXX XXXX is the collections department for this loan .This loan is also listed on my credit report as 2 bad debts for the same loan once by XXXX XXXX and again by the collections department. XXXX XXXX XXXX/ XXXX XXXX $ XXXX This was a credit card opened by me, i got behind on it during the divorce. It was then charged off as bad debt ; it is listed on my credit report twice, once for XXXX XXXX and second for XXXX XXXX. This is one debt. It shows to be a closed account and charged off yet it lists on my credit report as in collections. I am under the understanding that once the debt is charged off it can no longer be paid there for all collections should stop. It is still accruing days late when the account is charged off as such hurting my credit. XXXX XXXX XXXX XXXX XXXX $ XXXX I am unsure of the ownership of this account as it was said to be opened just before my divorce. I do not recall having this card. Regardless it as well is charged off as bad debt, yet is listed twice on my report and also still accrues late remarks hurting my credit. It as well should not be in collections as it is charged off. XXXX XXXX XXXX- This was a credit card opened by myself in XXXX, it was in good standing until the card company locked me out of my account stating there were security risks. There was only a {$80.00} balance on the card and I was instructed by XXXX XXXX XXXX to pay it to be sure as to not go into delinquent status while they investigated the breach. Months later after doing so i started to receive collection calls from XXXX XXXX XXXX and was asked to pay the same said {$80.00} plus ate fees. I did so again paying them {$160.00} and at this time was still not granted access to the account so I asked that the account be closed. Almost a year later XXXX XXXX reported a $ XXXX balance past due on the card, they refused to talk to me because the account was closed. I explained the situation and it was understood it should have been removed but instead it was put in collections and picked up by a collections company called XXXX that 5 years later still reflects on my credit today and I still receive calls. The account was charged off and after many attempts at having it removed it only goes away for a brief moment and then returns as more bad debt and late fees. They have reported late payments as recent as this year for a 5 year old account. XXXX XXXX XXXX- this account for one is said to be removed but it was a debt paid in full and did reflect as such. It was not included in the bankruptcy as it was already paid off before that time. This should and was a positive account. So if you have removed it you have done so incorrectly XXXX XXXX XXXX XXXX- this debt is mine that is currently still open and has been open for the last year. This debt is on time with 100 % on time payments and should be building my credit, it will be paid in full this month. This too is said to be removed by you causing me negative effects. XXXX XXXX x 4- also said to be removed by you. This would be incorrect as these were all good loans paid in full that also gave me credit history. If you've removed them you've affected me negatively. XXXX XXXX XXXX ( XXXX XXXX XXXX ) - this debt despite my efforts is an error. We lived in a rental property when we used the services of XXXX XXXX utilities and have been gone from that property since XXXX before this debt even claims to have been placed. I left in good standing. XXXX XXXX a debt included in the bankruptcy that is listed separately on my credit report. This is listed separately as a public record as well as negative account. It wasn't until you started messing with it. XXXX XXXX XXXX x 4- should show no late or missed payments as they were placed in forbearance until they were forgiven in turn never requiring a payment. These accounts were in good standing until you messed with them. I was told these loans would be paid in full with 100 % on time payments. XXXX XXXX x2 - this loan is listed on my credit report twice as well. It was originally a pioneer loan but serviced by XXXX. Regardless only one loan was given and it was carried out the entire term without any late payments or missed payments. It was on auto draft. XXXX dreamed up some late charge at the end of the loan term and placed a crazy amount of interest on the false debt after taking a {$5500.00} loan to full term repaying {$11000.00}. This was supposed to be a tool used to build my credit back up and has not done so because of their error. I have disputed it multiple times through XXXX XXXX but now it has moved to charge off status and can not be disputed. It is ridiculous. It reads as a charge off and I paid it in full. XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX- this XXXX XXXX XXXX are the one and the same bankruptcy listed separately on my report. XXXX XXXX XXXX- this was a mortgage included in the bankruptcy and never went into foreclosure. It was filed for bankruptcy before that took place as well as it was sold from mortgage company to mortgage company multiple times before. XXXX XXXX XXXX XXXX are collections accounts for this same mortgage. It has been listed multiple times and in all cases has been a closed account for over 7 years. XXXX XXXX XXXX XXXX XXXX- this was an account opened under false pretenses in my name by my ex-wife just before the divirce. This should be her debt. XXXX XXXX XXXX this is a paid medical bill XXXX XXXX revolving- thi is an open credit card account with a XXXX balance that reflects good on my credit that you have removed. I have spent {$89.00} + {$19.00} on your service and your service charge since XXXX of XXXX. I now am pretty sure you have drastically caused more damage than you have helped, putting me at a real disadvantage. Your company is more than a scam ; it requires payment to XXXX people over. I have been falsely sold your service in the fact that I hired a human law firm to handle my finances but instead have received an automated robot that has XXXX my entire credit up like bad. In total this fake service has cost me a little over {$2600.00} in just service charges and who knows how much in overpaid interest and late charges as well as missed opportunities caused by all of the damage your firm has caused. I would appreciate at least a refund of the money taken and services not rendered as well as my account with you to be terminated immediately
04/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	KS 66212	Web
I contacted XXXX XXXX by phone on XX/XX/XXXX somewhere between XXXX and asked for details on credit repair for me and my wife. The representative explained to us that they have a specialty and if I want to add a family member, in this case it was my wife so he said the credit repair cost is {$120.00} per month but because the special they have it would be {$64.00} per month, he also said that they charge {$14.00} to pull our credit report. He also said that they have a refund policy that if they don't get the results done they will refund us the full amount, ( and also he said that we will not get charged until they get all the results done ) including the {$14.00} to pull the credit report and if they are not able to fix our credit we will still get a refund and that is a part of the refund policy. The representative was very nice and we spoke with him for 40 minutes his name was XXXX and he said if we have any issues in the future just give him a call and he also promised that all the results will get done somewhere between 20 days. On XX/XX/XXXX I received a letter from the collection company that they responded to my dispute from XX/XX/XXXX and they are removing the collection because it was an error. So I no longer needed the credit repair services so I tried to contact XXXX XXXX by phone on XX/XX/XXXX and to disconnect the services because me and my wife no longer needed them. The first attempt that I made by phone I waited 2 hours and 20 minutes I eventually gave up and hung up, and then I tried to contact them again on the same day and I ended up waiting for 1 hour and 40 minutes and eventually I hung up the phone because I had to make a different phone call. It was a big inconvienience and then the next day on XX/XX/XXXX I made another attempt to contact them by phone and I ended up waiting 2 hours and 30 minutes and eventually a rep answered the phone and I asked to speak with XXXX the representative that signed me and my wife up. That representative said they don't have a XXXX in their company and he was very impatient and he said " What can I do for you? '' I explained to him that I already got the collection removed for me and my wife 's credit report and I no longer need their services. He told me that he is going to check if the collection got removed from his system and then after 2 mins he said that he could see that the collections got removed and he then updated that on his system to take the credit as if they did it for us. Then I told him that I got the letter on XX/XX/XXXX that I got the collection removed not him and then the rep said " Whatever '' and then I told him about XXXX explaining to me about the refund policy and then the rep scared me and said that I must continue the services with them if not the collections will come back, I was shocked and said Okay and the phone call got disconnected. Since then me and my wife tried to make a couple of attempts to contact XXXX XXXX by phone and each of us just gave up each hour waiting several attempts during the day, and during different times. And then on XX/XX/XXXX my cousins wife came to visit us and her name is XXXX, she asked my wife who is on the phone for an hour because my wife had the phone on speaker, then my wife was talking to her about XXXX XXXX and then XXXX went on her phone to XXXX the name and went to their website but she is not sure what she did over there but after 3 minutes they called her and it was a representative from XXXX XXXX, hence XXXX was surprised because she didn't put her name on the website nor put any of her information on the website yet they called her right away. I immediatley told XXXX to hand me the phone and I told the representative that my wife has been on hold a very long time and I want to disconnect their services. The rep from XXXX XXXX said she is from a different department but she can transfer me and after a few seconds the phone call got disconnected and the disconnection didn't come from my side. I also told my wife to hang up the phone because she was waiting for so long. All three of us were so surprised that my wife and I were trying to contact them for several days but then when XXXX went to the website a rep from XXXX XXXX called her right away. I realized they are probably using some kind of system that when they see a customer number they just keep them waiting on the phone for a couple of hours. On XX/XX/XXXX I finally got a hold of a representative after waiting 1 hour and 25 mins I demanded to disconnect me and my wife 's services through them, and demanded a full refund because they are scamming and misleading customers and I wanted to speak with a manager after a few minutes I spoke with a manager and that manager transferred me to a different manager, I explained to that manager that they are breaking the law because they are misleading customers and scamming people and I also told her that when I first signed up with the rep XXXX he promised me that they have a refund policy and that every phone call that I am calling them the phone call is recorded and I told her to pull up the recorded phone call from XX/XX/XXXX so she can hear for herself that XXXX promised me a full refund and that we will not get charged until the collection will get removed. After talking to her to tell her over and over again that her company is breaking the law and quoting her that " under the law credit repair services can not charge until 6 months after they have achieved the promised results '', quoting XXXX XXXX CFPB deputy enforcement director which she quoted on XXXX XXXX. The managers response was that her company was the best company in the US and they have been in business for over 20 years and that when someone is searching for credit repair they pop up as the first results on XXXX. I was so shocked from her response it was so sad but at the same time it was so funny and I told her that being first on the results on XXXX has nothing to do if the company has been in the business for 20 years or one day they just pay XXXX to advertise them to be placed on the top of the results. She didn't answer anything to me about that and I also told her that regardless what XXXX promised me or not I don't understand why I am getting charged for XX/XX/XXXXwhen I am disconnecting the services at the beginning of XX/XX/XXXX before it was to be charged for a full month. The rep finally listened she promised me that she is going to give me a full refund. XX/XX/XXXX I got charged on my credit card {$14.00} twice. On XX/XX/XXXX I got charged {$64.00} on my credit card twice. On XX/XX/XXXX I got charged on my credit card {$120.00} twice. On XX/XX/XXXX I got a refund for the amount of {$65.00} twice. I am deeply concerned and therefore I want to inform the CFPB and I ask the CFPB to step in and open a full investigation with XXXX XXXX company for the following reasons 1 ) they are giving misleading advertising 2 ) they are scamming me 3 ) they are using some kind of system that keeps customers waiting for long periods of time, several hours and when a new customer is calling they are answering right away like I mentioned before. 4 ) they are also breaking the law according to XXXX XXXX the CFPB deputy enforcement director. I ask the CFPB to issue a warrant to XXXX XXXX to get every recorded phone call from every attempt that I made with them including the first contact on XX/XX/XXXX with the rep XXXX to see that I am telling the truth. I got charged a total of {$410.00} and I only got a refund of {$130.00} and therefore they still owe me {$280.00}
05/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 92113	Web
XX/XX/XXXX XXXX my name is XXXX XXXX. I have been a customer with XXXX credit card since XXXX of XXXX. A 30 day late payment was reported on my credit report XXXX of XXXX. XX/XX/XXXX the XX/XX/XXXX payment of {$20.00} dollars was due. I received a credit for {$20.00} dollars in XXXX and I was told by the representative that would cover the XXXX payment. I found out the information I received was incorrect. In order to get a late on your credit report it actually has to be 60 days behind. I am an XXXX and XXXX owner. This dropped my credit and severely affected my life in many ways. I could not get loans or credit cards. I spent over 100 hours calling XXXX to ask to please remove it. I hired a company called XXXX to help me. I spent thousands of dollars over 2 years trying to have the late payment removed. On Friday XX/XX/XXXX I called in and told a supervisor the entire story. How my life and my family had been affected. How it was an error of one of the XXXX customer service representatives and how Ive been trying to dispute this for years now. She said she would have the credit team look into it and get back to me. XX/XX/XXXX at XXXX XXXX I called in and the supervisor said they had good news. After the research and review of the account they said XXXX will remove the late and it was a XXXX error. XX/XX/XXXX at XXXX I spoke to another Supervisor and they confirmed that the late will be removed and it was a XXXX error and they are sorry for all the trouble. I called in again asking for a letter to send to the credit bureaus for proof. I spoke to XXXX Friday XX/XX/XXXX at XXXX about the letter I received the letter dated XX/XX/XXXX saying thank you for your recent inquiry, we can not make the requested courtesy adjustment to our reporting on your account. I told her to please review the calls because this is the opposite of what I was told. I called back between 15-20 times asking to please have the calls pulled because I was told the late was being removed and its a XXXX error. I took countless hours off of work. It was stressful and at times I wanted to give up. Many times XXXX reps would say they couldnt find anything and they cant help me and hang up. I finally spoke to a Supervisor that said they would have someone that is Corporate or high up review the calls from XX/XX/XXXX and XX/XX/XXXX. On XX/XX/XXXX by XXXX XXXX I received a call from someone who said their name was XXXX from the office that is high up in XXXX. She said she reviewed the entire calls from XX/XX/XXXX and XX/XX/XXXX and no one on the call ever says anything about removing a late payment and no one says anything about it being a XXXX error. I asked again if she had listened to the entire call. It was impossible. The calls are recorded for quality assurance. She was very nasty, entitled, disrespectful and rude. No one should be treated the way she treated me that day. In the end she was claiming I was not telling the truth when the truth is all recorded. It turns out she was the one trying to cover the truth and she was deliberately dishonest. Her only job was to listen to 2 calls that she had the dates and times for. I had also called many times asking for the same call to be pulled that is very clear. She denied everything on a recorded call. XX/XX/XXXX I spoke to XXXX and told her what happened with XXXX not being honest and trying to cover up calls. I asked to please review all the calls including the one with XXXX. Someone at that lever should not be allowed to be dishonest, disrespectful and rude and represent a XXXX dollar company. XX/XX/XXXX by XXXX I spoke to XXXX and asked to please review the calls from XX/XX/XXXX and XX/XX/XXXX both say it's a XXXX error and the late payment will be removed. XX/XX/XXXX by XXXX I spoke to a supervisor named XXXX. She said she reviewed the calls from XX/XX/XXXX, XX/XX/XXXX and the call with XXXX XX/XX/XXXX. She said someone did tell me it was a XXXX error and someone did say they would remove the late but it was a mistake. She also said that XXXX denied that was said on the call we had XX/XX/XXXX. XXXX said sorry but it's not a XXXX error and we wont remove anything. XX/XX/XXXX XXXX XXXX I spoke to XXXX and she confirmed they do have the notes that multiple representatives of XXXX did tell me the late would be removed and it was a XXXX error. The notes also say they are not going to remove the late payment regardless of what I was told on recorded calls. I was transferred from XXXX to a night supervisor named XXXX who was really nice. I told her the entire story and asked to please document everything. I told her I would be filing a report with the Federal Trade Commision and working with my Attorney because this is all wrong. XXXX said sorry for all the trouble and whats happening is not right. She said she can see all the notes where I was told one thing then another. She said she will be sending an email to the corporate office. XXXX & XXXX should be held accountable for lying, being deceitful, deliberately hiding the truth and being disrespectful on a recorded call. XXXX needs to remove the late from my credit report and pay for the all the damage that has been done, time I took away from my work and money invested trying to get this resolved. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX Contact Information for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX UT, XXXX XXXX
04/06/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 480XX	Web
I contacted an advertisement online while searching for a home for me and my family. I found a property I liked, so I responded to their ad about renting to own instead of renting. I completed an online form with my telephone number. I got a call within a couple minutes in response to my inquirer. The woman on the phone was very friendly. She assured me that the process is quick and simple to sign a lease and be on my way to home ownership. As shes asking me what seems to be routine questions, she asked about my credit score and wanted to know if I was interested on raising my score. She mentions XXXX XXXX and says she can patch me through to speak with them to discuss it. I agreed, because I know its important to have good credit. Before she transfers me, she tells me to check my email after I am finished speaking to XXXX XXXX because she is sending me a list of their available houses. She also tells me once I find a property, I like to contact her so she can set an appointment to sign the lease, get the keys and start my path to home ownership. Introduced to XXXX XXXX, the conversation with what I thought was a property management company gave me to credit repair. Convincingly, I was offered help that would improve my credit score by removing negative remarks and errors off my report if there were any. The start up cost for services was {$14.00}. This payment would cover the initial credit report so they can begin working on my credit ( This was on XX/XX/2019 ). I agreed. After they received my report and start working on it I will again be billed on XX/XX/2019 for {$120.00} for monthly services ; and I can cancel my services anytime or when I feel like I no longer need their services. I agreed. Then, I activated my account, and set up my profile like he asked me to do once our call was finished. XX/XX/2019, I checked my mobile banking app and found they charged me 2 weeks earlier than are verbal agreement on the telephone. This cause a problem for me because, if they were honest about when they would bill me, I could have had the opportunity to decline services due to other financial obligations I already had. I called them as soon as I saw the charges and canceled my account and demanded a refunded because they deceived me and took the money before it was available. ( That feels a lot like being coned, being ripped off, or stolen from ). As Im talking to customer support, they decline my refund request and say they can stop reoccurring billing. Apparently, XXXX XXXX can trick me out of my, but their solution is, I can still access their website and if I change my mind and want services to contact them anytime. They are frauds! They fraudulently took my money for a date I did not authorize and kept my money even though I did not utilize their services because I do not agree with how their business ethics are on people looking for housing, with low credit scores, struggling financially already. Before I saw the charges, I want to step back to the email form the first response call I received when I inquired about renting to own a property I saw. I found to email, was prompted to set up an account to view homes. I did this and the final step was to pay {$1.00} for a 7-day trial to view foreclosure homes ( like they have a secret list nobody else knows about, but these properties are available to the public on other sites ). I tried the trial and realized that once the trial runs out, this company wants to charge me {$59.00} a month to view these homes ; these homes that I was told would be a quick and easy move in process. If this were true why would I need a monthly service account charging XXXX $ per month to view their properties? I cancelled on the 4th day of trial. The first guy I talked to acted surprised I wanted to cancel. He tells me people are hardly ever dissatisfied with their services. While hes trying to pull up my account, he seems to not be able to find me. I give him all required information, including the first 6 digits and the last 4 digits of my card used on file. No luck, hes playing as if I dont exist in their system, asking if I used another card or email, I say no. Now I request a supervisor because I am getting irritated with this man whos beginning to ask me more personal questions that I didnt offer too them when I signed-up. Supervisor swears he can not find me in the system, he says my card must not have been charged and that I have no worries my card will no be charged. A couple days later, my card is charged almost {$60.00} for these people. I called them soon as I saw the charges and demanded my account was cancelled, and from some reason my account was easily found this day with no problems. It seems to be a chain of people in business to trick families seeking a home, with lower than average credit and financial situations are more difficult. Now this is roughly {$230.00} I got duped out of searching for a home. False Advertisement like these should be reported and should be against the law. Life is hard enough rebuilding after financial hardship. Moreover, XXXX XXXX and affiliates are causing emotional distress, making an already financially stressful situation worse breeching the verbal agreement they offered on the phone call I was transferred to after inquiring about a home, on a housing search website.
03/31/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	DC 200XX	Web
On XXXX XXXX My husband, ( XXXX XXXX ) and I, ( XXXX XXXX ) was contacted by Lexington law for services. Upon speaking with the representative over the phone I asked about the services and what was best for us because of our credit situation. I was told the XXXX and XXXX credit report was free but we had to purchase XXXX at the cost of {$4.00} each. And the reason why we both signed up was because they were offering a special for the XXXX month of {$64.00} each. I know this was ok because I only have 5 negative items but for my husband who had 28 negative items it would be a challenge. It was never explained that the first initial payments was for the set up of the accounts. And it was stated that they, ( Lexington Law ) was not allowed by law to collect any money unless services was rendered. Our due date was XX/XX/2020 they attempted to collect both payments of {$64.00} which was unsuccessful. They did not rendered any services on our behalves. On XX/XX/XXXX and XXXX a intervention challenge letter was generated and claimed to sent out challenge the Department of Education late payments for XXXX and XXXX. On XX/XX/XXXX I contacted Lexington law and questioned as to why they trying to seek payment when their were no work rendered on our behalf that when they claim to have sent out the letters. I informed then that payment will be available on XX/XX/2020. Then, I asked why wasn't XXXX being challenged by indicated that the letters were being prepared and should be sent out with the next couple of days. They provide us with a {$6.00} credit because they removed the late fee that was as Please note ( to date no letters has been generated of sent out for XXXX ). On XX/XX/2020 they attempted to collect the {$58.00} for each case. One payment was successful but the other one was denied due to my bank thinking the payments was duplicates. I immediately reach out to Lexington law to process the other payment and upon speaking the female representative I asked her why would yall process both payments back to back and it caused an alert and my bank denied one payment. The representative understand my issue and credit me an additional {$6.00} to the payment that was not paid. It brought my balance from {$58.00} to {$52.00}. Now, here 's where it get tricky upon speaking with the representative she indicated that the 1st payment of % XXXX was applied to my husband case and my case was not paid. I then process to pay the {$52.00} for my case. And now our case was update. Now, it wasn't until Sunday, XX/XX/2020 Lexington Law attempted to withdraw {$58.00} from my account for an unpaid bill. I was angry because I know for certain we did not owe them any money and no bill was due at this time. Now, Saturday and Sunday no one there to speak with on the phone. I waited until Monday, XX/XX/2020 to reach to someone in regards to what is probably going on. I, then learned that on XX/XX/2020 when I called to made the payment they applied it to my account and somehow post both payment on my case and my husband case was never paid. I asked how is this probable because when I spoke with the female representative she told me that my husband case was paid and I only had to pay my case. This is why I received the {$6.00}. credit. And if my account was already paid why would she take an additional payment to have a credit sitting on my account. It was never indicated nor was I told other this matter. I only learned of this when I called about the attempted of them trying to collect an additional {$58.00}. After being misled, lied to and repeatedly informed by Lexington law representative. I asked if she can applied the payment to my husband 's case they refused and stated that the only thing she could do is refund my money back that will take 7-10 days to appear in my account but a late fee will access on my husband 's account which is not our fault in the first place. I told here I am tired of calling and every time I called its never consisted its always a different response to this and that. I have been deceived in the beginning and I am so tired of calling to have them constantly being lied too. I asked them to cancel both our services and we will find another company that will help us with our needs. Now, they indicated that we owe the {$38.00} for my case and {$120.00} for my husband. I am filing this complaint because Lexington Law is a scam and fraud people out there money. They claim it was for services rendered but I have no proof of them doing any thing of my behalf. I cancelled services due to unprofessional, multiple attempts to ask what services was being preformed on my behalf. Services being rendered after payment issued and not before as stated, constantly being lied to and misled regarding XXXX and about the payment. Not to mention my husband and I both signed up the same time and my due date is XXXX and his is the XXXX. How can they bill for services when it less than 30 days before last payment.
10/25/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	AL 36117	Web
My name is XXXX XXXX I have Lexington Law group requesting copies of each and every letter that they said they sent out on my behalf since XXXX XXXX XXXX. I have received the three times .1 to email address XXXX XXXX at XXXX XXXX ... then again XXXX XXXX to email address XXXX ... once more time XXXX XXXX at email address XXXX after discovering the email was in my deleted box, I immediately recovered the email. I open the email then was instructed to create an account on XXXX secure account to access the file inside. After creating the account with my username and password I accessed the file. Open it and there I see 22 pages. 17 papers and the last 5 pages was letters. I immediately call Lexington law group Tuesday XXXX XXXX. Began to discuss the situation with the paralegal. She put in a request to send all 27 letters to me XXXX XXXX by mail. We was trying to see whether or not the letters that I have requested and received by emails was the letters that Lexington law group had indeed been sending out. After speaking with the paralegal, she sent three letters to me then connect me to the fraud department. I spoke with fraud department and the paralegal there took my complaints and sent me another letters from her department around XXXX XXXX. Later that day I discover I didnt receive none of the emails so I waited to called back the next day. XXXX XXXX spoke to another paralegal. I asked her can she resend the all the letters from the day before to me again. She attempted to try three times and was unable to do so however I kept receiving generated letters about my account and one custom letter from someone Im not sure of. The paralegal at the time went over my account, when I read to her that custom letter that was sent to me for no reason she was shocked. She then looked around y account and continue to say it wasnt there about 20 minutes later that later just opted up in her system. She stated it was strangled what happen and thought it was some kind of computer glint Because they letters didnt make no sense and wasnt necessary. Especially because I couldnt receiver any of the letters that was being attempted to send ( 5 ) in total. She then put in a request to send all letters and credit to me again and noted that I was unable to receive the files and letters they was trying to send me. The very next day XXXX XXXX same exact thing. I spoke with another paralegal by the name of XXXX from the Utah location, she said that XXXX XXXX XXXX XXXX there where files trying to be sent to me but was unable to send to my email address that the team lead XXXX XXXX XXXX XXXX requested for me to get and she was putting in a request to send a new XXXX account. finally no one knows whats going on. The emails all of a sudden isnt coming through however generated emails are coming still after I asked for no more generated emails to come to me. XXXX as change your password around XXXX XXXX XXXX XXXX. To XXXX as well as XXXX around the exact same time. Im having issues receiving all the letters that Lexington law group said that they wrote. The reason fir me to get the letters is because nothing has been to to my account. My score has dropped for no reason, not even Lexington law group could explain why my score is dropping when theres nothing to make the score go up or down .Im not understanding why the credit bureaus nor the creditors are not responding to Lexington law group after sending letters to them both accounting to federal credit reporting act. Both all the credit bureaus/ creditors are in violation of the FCRA and also has violated my civil rights. Now Im trying to get to the bottom of this to find out why but I need the letters to prove that correspondent has gone out ( 27 ) since XXXX XXXX - XXXX XXXX. Now the letters I have requested each time from Lexington law group isnt letters. I have since made a complaint to them about what I received and since then Im unable to receive any correspondence from them concerning my request. However i am getting generated emails for no reason at all. Please can you get involve to help me resolve this issue by getting in touch with the attorney to send me the letters from a verifiable person who has first hand knowledge of these letters to make sure that these letters was really sent and to make sure I get the letters that was exact letters to was sent to the creditors and 3 credit bureaus so I can know what they said to find it why they not being responded to me. Please send exact by mail XXXX XXXX XXXX XXXX XXXX al XXXX. By a verifiable person who has first hand knowledge of the letters sent. since Im having issues receive the correct letters by email even after doing everything they asked me to do. Thank you in advance XXXX XXXX XXXX
06/04/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	UT 84054	Web
My name is XXXX XXXX I signed up for credit repair services with Lexington Law. According to the internet, their offices are in XXXX XXXX XXXX, Utah. I paid Lexington Law, approx. {$520.00} over a four-month period, in automatic monthly credit card payments of {$120.00}. Instead them cleaning up my credit, they basically file a bunch of useless challenges that they knew would fail anyway. They used these useless challenges as busy work to justify charging {$120.00} on my credit card each month. With each call from me complaining about the lack of progress, the Paralegal would promise yet another challenge. In the past, I have always avoided using XXXX I always thought that they were a bunch of fast-money scammers. I chose Lexington Law because they are supposed to be representatives of the law. As such, I thought they would act as a fiduciary. In previous years when I sought their help, they did act in this manner. But the new Lexington Law behave more like the internet scammers. You can read the details of my experience in the email I wrote to Lexington Law that follows : Email That I wrote to Lexington Law Service Level : Premier Plus : Client ID : XXXX XX/XX/2019 I am asking that you cancel my account immediately. I am also requesting a full refund for the following dates : XXXX XXXX {$120.00}, XX/XX/XXXX {$120.00}, XX/XX/XXXX {$120.00}, XX/XX/XXXX {$120.00} I am requesting these refunds because your phone reps deceived me. They said that you could clean up my credit report by filing challenges, even though your reps know that challenges only work if the record is untrue or incorrect. I told them that XXXX and XXXX were true. I told you that only the XXXX XXXX XXXX was untrue because I have never had an account with XXXX XXXX XXXX. When I signed up in XX/XX/2019, I had 3 charge offs that I wanted removed : XXXX XXXX Visa, XXXX XXXX Card, and XXXX XXXX XXXX I told your reps that I was willing to settle with XXXX and XXXX, but I was concerned that they would just take my money and not keep their word. So, I asked your reps to call them. They said that Lexington law does not do that. And I specifically remember asking, am I wasting my money then? I was assured by your reps that challenges were an effective tool, even when everything is true because the creditors get tire of having to defend the negative report. Well, I now understand that the true purpose of the endless challenges is to give the client false hope, so that the monthly subscription fees keep coming in. After 4 1/2 months and {$520.00}, only one late payment has been removed from one credit report. All 3 of the charge-offs remain. They knew they could not help me from the start, but if they had admitted it, I would not have signed the contract. On about XX/XX/XXXX, I called to complain that no progress had been made. The Lexington rep talked about a doing something called an Escalation Challenge. Apparently, they send a notarized letter to the creditor. They said they that the letters would arrive in the mail. As of today, XX/XX/XXXX, the paperwork never arrived. So, guess it was just another ploy to keep the monthly subscription fees rolling in. Four years ago, Lexington Law did great credit repair work at reasonable prices. When I first heard about them, they charged about {$29.00} per month, and they did everything. They took my credit score from sub 500 to above 700. This is the reason I re-signed with them. Even though the subscription fee was now {$120.00} per month, if they could get results, it would be worth it. Now they are very different. They only offer superficial services now. And they will not call the creditor. I am still trying to figure out what changed. perhaps they are under new management. The new Lexington Law only seem to care about subscription fees now. And that would be ok if they called the creditor and got results, but that is not what they do. The new Lexington Law is very lazy!!! For this reason, I deserve a full refund of {$520.00}. I feel like I got scammed.
08/26/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	NV 89147	Web
They duped me when I asked about their services. I had explained to them I had previously done my own credit repair and disputed everything myself with success. I hired XXXX XXXX XXXX to see if they could help me out further. They gave me my money back and said you've done everything already theres really nothing else to do, good job. Now I explained this to Lexington Law, that I was willing to do all the paperwork, disputes, pay for deletes on my own and felt capable. My concern was regarding about 4-6 negative accounts showing up as charged-off on my account while i was severely incapacitated and moving from place to place in the middle of corona with poor income, lost my job due to health problems. I said, do you have ways of getting charged-off items removed and how effective are you at doing so? They assured me they should be able to get all the charged off items removed with a combination of a few different letters. I spent hundreds of dollars paying lexington law while they did everything I would've done but slower and less efficiently. I wasted {$370.00} ( maybe more I think I paid one of the monthly fees from a different account ) and the only dispute they resolved for me was deleting a collection account from XXXX which took them 2 days and probably wouldve taken me the same. They didn't get this collection account removed from all 3 bureaus, they somehow managed to get it off of one while finding it too difficult to remove from the other two bureaus. This was the only thing they accomplished for me. They did literally two days of easy work resulting in the first removal, which gave me hope that they knew what they were doing. From the months of XXXX through XXXX I was paying for them to get most if not all of the collections accounts in good standing like their recruiter promised me. Out of the 12 items between 3 bureaus i needed help fixing due to medical emergencies in a pandemic and losing my job, they succeeded in removing only one item and they couldn't even get that item deleted from XXXX and XXXX so they did not help me save myself from unnecessary debt for an account I didn't believe I owed a cent to. I wouldve fought the validity of it over and over again knowing there was false info on it and worst case scenario if I didnt pay lexington law, I'd be able to pay off debts which would boost my credit score much more than 4 months of lexington law services could accomplish. They charged illegal advance fees making me pay for the credit report up front even though I can obtain them for free and already had. They misled me about their services by convincing me they had tactics beyond just debt validation, goodwill deletion, and pay-for-delete strategies. They made it seem like even though I was incapacitated for a year and missed payments on 4 major accounts for a year without access to a working phone or safe shelter, they could get those charged off accounts removed. I specifically asked the recruiter on the phone if theres a large chance that they can be removed EVEN if every single charge off is validated. They said they had many tactics that were very successful. Accomplishing 1 out of 12 assured goals for a hefty sum of money that could've been used to simply pay back lenders is completely unacceptable to me. They didn't even send out letters or take over communication with the creditors so I wasn't burdened by all the work. They would send me templates that took 10 minutes to draft up and are offered for free downloads on their own website for non paying members. And I was expected to send most of the letters in and try to send lexington law all the letters id receive back from these companies. They assured me they would exceed expectations and accomplish more than I could do on my own for free, and that was a complete lie. Either they blatantly lied about the effectiveness of their services or they are purposefully dragging out this project working at an extremely slow speed to get paid more. Without results.
06/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CO 80916	Web	Older American
XX/XX/XXXX Step1 ) This complaint is about fraudulent reporting and no accountability by the company who received the negative credit report from : XXXX XXXX wanted to improve his credit score ( XXXX ) by remediating two late payments recorded on his credit report which should have been reported correctly. He joined a credit repair Law Firm called " Lexington Law '' and paid them monthly for the 2-months they wrote letters to his creditors about the late payments, with no success. After 2-month 's, Mr. XXXX 's credit score suddenly dropped substantially ( XXXX FICO on XX/XX/XXXX ). Step 2 ) The problem is that out dated, negative information, of someone else, is being placed on Mr. XXXX credit report. This is fraud as it shows a misrepresentation of Mr. XXXX true credit score. None of the companies wants to take the blame for this misrepresentation. Neither Lexington Law Firm ( they say it is being reported by XXXX ) nor XXXX ( they say it was reported from a XXXX XXXX XXXX. XXXX ), nor does XXXX XXXX want to take the blame for willful inclusion of negative credit on to Mr. XXXX private score. Step 3 ) As it happens : MrXXXX XXXX called Lexington Law Firm and spoke with the directing attorney, XXXX XXXX, asking what happened to his credit report while his private information was in their stewardship. Mr. XXXX said they thought someone may have taken Mr. XXXX 's personal information and placed negative reports on his credit report, even though the negative credit reports were charged off some 3-5 years prior to being reported on his credit report ( XXXX, XXXX, XXXX ). XXXX XXXX made 5 phone calls to each companys Customer Service departments and financial service departments in each respective company and they all denied having XXXX XXXX as a client, or a customer, or having any of his information in their system. The account numbers in the negative reports on XXXX XXXX Credit report are the private information of other individuals and have nothing to do with XXXX XXXX private information. When XXXX XXXX called Lexington Law again, they told him the three negative reports were initiated by XXXX credit bureau. They eliminated one negative report which they got corrected the day after they saw it reported ( XXXX XXXX XXXX ), but XXXX XXXX would be better served if he called XXXX, himself. Step 4 ) The main company which is negligent is XXXX. Upon calling XXXX, XXXX. XXXX talked to a XXXX @ XXXX M.S.T., XX/XX/XXXX. She explained the report was generated from a XXXX. XXXX at XXXX XXXX. She told XXXX XXXX there was no source person or office as she could tell other than a XXXX. XXXX XXXX, XXXX, OH. XXXX. XXXX XXXX asked to speak to a supervisor and was put on terminal hold for 45 minutes. That is extremely bad business. When a reputable company like XXXX, who has the publics trust, tells the person with a complaint that there is no recorded source to track down negative reports which could potentially ruin a persons life like the impact a bad credit rating has immediately on a credit score. This is symbolic of the XXXX XXXX, and XXXX who XXXX and XXXX our towns and cities, yet they get off XXXX XXXX, and are never held accountable for that destruction. Under the Fair Credit Reporting Act, 15 U.S.C. 1681, is U.S. Federal Government legislation enacted to promote the accuracy, fairness, and privacy of consumer information contained in the files of consumer reporting agencies. It was intended to protect consumers from the willful and/or negligent inclusion of inaccurate information on their credit reports. Please, hold XXXX accountable for the devastating information that immediately destroys good credit. Because, it takes a lot longer to rebuild any good credit lost through inaccurate and fraudulent credit reporting. Step 5 ) I am XXXX XXXX XXXX and I am submitting this complaint on behalf of my wife, XXXX XXXX XXXX and myself.
07/19/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	OH 44102	Web
I purchased a plan with Lexington law for {$39.00} on the first month. I was said told I'd be billed on XX/XX/XXXX and had been billed previously on XX/XX/XXXX. When I calleded Lexington Law on XX/XX/XXXX to cancel my membership it was because my credit score dropped because they had given the credit bureaus false information that was irrelevant to what I paid for using the service. They proceeded to say that I'd have to pay for another month to make the situation better and that's when I started asking if I could cancel and get a refund on the membership because the service seemed like a scam. I am concerned that not only are they not giving me a refund for the bad service but they are also evading my questions. I am also at the point where I was confused and thrown for a loop by three paralegals in the customer service. They had no idea what they're doing. They are clearly outsourced employees due to the communication barriers we had. I have also made it clear to the people I've been able to talk to that are domestic employees in the United States that I need to know what was going on with my account and why my credit score went down. I also have proof that they reopened a collections account that I already paid off and they also opened an account that was included on my bankruptcy already which was finalized in XXXX. I need to know if my information is safe because I do not remember giving them permission to continue having access to my credit. They need to stop if they are using my information and they are not being given my consent to continue to work on my credit report as of right now. They are trying to charge me {$71.00} to pay for services I have not been made aware of. This service that I use was the XXXX standard package and they were trying to Bill me before my next billing date for work that was not already sent yet. I'm not sure if the fcra laws apply here however I am concerned that this is definitely a scam on their part and I do not intend to pay for a service I have not been able to use yet. They did not disclose why I had to pay early essentially when I cancel the membership. Be next month bill would have been {$89.00} and I would have so been on the XXXX standard package. Today on XX/XX/XXXX I spoke to several representatives. The 1st person named XXXX I spoke to was in the sales department and they informed me that I was still active in the system as a client. I got disconnected and called again. I got matched up with a paralegal named XXXX who informed me that my account was for lack of a better term in a confusing state. I explained that the account had previously been canceled and she proceeded to transfer to a supervisor. The supervisor claimed that I had a argument with another employee ; hung up on at least three people. She claimed that I was permanently banned from the service and when I asked for an invoice for the remaining charges and a written explanation as to why I was being banned she said that I received a text and email. I responded that I did not. She said there wasn't anything she could do and refused to go into details about how my phone calls were reviewed and how the decision was made that I'd be permanently banned. She stated the decision was made by the lawyer and refused to give any contact information about who the lawyer was and what department I needed to contact. Without documentation I have no idea what actually happened and who handled it. I also still need documentation in the form of an invoice as to what I still have to pay for. I have the right to an invoice since I have no idea what I am being billed for in written documentation. I also just replied aty emails and the only emails that I have received are encouraging me to rejoin the Lexington Law Firm service. I have attached the documentation. Again they have sent me nothing in writing.
04/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IL 60623	Web
I started an essential plan account related to Covid-19 hardship on XX/XX/XXXX. They removed a total of 6 negative items, 2 from each Credit Bureau. The last negative item was removed back on XXXX. Removals are not guaranteed from which I understand but they managed to remove 6 items in a 4 month time period faster than usual but then after those months no more removals was attempted out of a total of 30 negative items. Its been a year and they managed to remove 6. Its multiple features associated in my plan, which one is called escalation which was used the first six times to get those items removed, which was used for those removals. Also its another feature in the program called intervention, which wasnt used at all which was essential to my case based off COVID-19, which they knew about when I first opened the account because they ask you on the case setup to select : Was this item affected by any of the following? Choose the one that fits best. Which I selected COVID-19. So they knew the correct approach to handle XXXX XXXX case. On XXXX at XXXX called lasted XXXX XXXX. I called and spoke with a XXXX I believe his name was and he didnt know what to do about what I stated to him so he transferred the call to the supervisor whos name I believe was XXXX, I stated to her the performance from when the account opened why the worked stopped based off the gap from XX/XX/XXXX to XX/XX/XXXX. I was told that the reason was due to features not being used which is the escalation & intervention process. They was sending the letters but not using the features that was associated with my plan which on the phone call it was included. I spoke on the gap from the last removal which is in XXXX of XXXX to XXXX of XXXX not a single removal. This company has been charging my card {$59.00} every month for this service & work was halted due to other activities from the last removal date everything stopped. The supervisor XXXX also stated how sorry she was but the best she could do was give me a month free based on the stress Lexington Law caused. They charged me every month faithfully only for me to find out they maliciously/intentionally left out main features in my program to halt removals knowingly so the process takes longer to fix. She went on to state what could be done further which was to only offer 1 free month of service after all the other months was clear that no features was used, I asked for at least 3 months of free service even though there were a 9 month gap of non work activity on my case was was all paid for. I explained to her how I took the short end of the stick to try and reason to get her to change her mind after she stated how shes authorized to and that she could not solve the issue. She knew they messed up thats why she tried to offer the free month which was not fair based on what wasnt done. They took money from me and didnt provide the necessary requirements that they was suppose to do, I hired them to use the law and the resources they provided to help me not cause stress. They knew I had the features but later tried to use them when I stated in the call what they was suppose to be used the last times when they first removed those items stated herein. When a person pays for the service the servicer suppose to hold up their end of the bargain and or if they could no longer perform or know how to perform it is their responsibility to inform the customer that the work cant be performed anymore so therefore it is out of our hands, case in point. I put my faith in them I didnt constantly call them because I used Lexington Law previously, they did a good job for me years ago & I thought they wouldve treated me the same way initially. I would like to be heard I state my case, thank you for being the barrier for the people who matter.
05/24/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	MD 21114	Web
XXXX of XXXX , I entered into a contractual agreement wit h Lexington Law to repair my credit ( remove negative items and correct wrongfully reported items ). As advertised ; an experienced attorney was supposed to provide : Bureau challenges, creditor interventions, inquiry assistance, score analysis, report watch and XXXX Alerts. The cost of this service was the first three mont hs was supposed to be free and thereafter {$19.00} per month or until I cancelled. In XXXX of XXXX unbeknownst to me Lexington Law be gan to withdraw {$99.00}. XXXX of XXXX , I noticed my checking account was becoming overdrawn. XXXX XXXX , I contacted Lexington Law and listened to a recorded message informing me my account was current and my next payment of {$99.00} would be withdrawn on XXXX XXXX , XXXX , I contacte d Lexington La w and listened to a recorded message informing me my account was current and my next payment of {$99.00} would be withdrawn on XXXX XXXX , XXXX . Monday, XXXX XXXX , XXXX ( XXXX XXXX ), I contacted Lexington law and spoke with a member of the paralegal team XXXX XXXX . she confirmed my payment and informed me there had been a {$19.00} promotion a while back. She also said looking at my account she could not figure out why I was being charged {$99.00} but there were also charges of {$19.00} showing. She asked if she could research the account and call me back. I agreed and also requested that she close my account immediately. I contacted my bank and confirmed the following with-drawls from my accoun t to Lexington Law : XXXX XXXX ( {$99.00} ), XXXX XXXX ( {$99.00} and {$19.00} ), XXXX XXXX XXXX {$99.00} ), XXXX XXXX ( {$19.00} ), XXXX XXXX ( {$99.00} ), XXXX XXXX ( {$99.00} ), = {$530.00}. I received over drafts XXXX XXXX ( {$36.00} over draft fee ), XXXX XXXX ( { $36.00} overdraft fee ), XXXX XXXX ( { $36.00} overdraft fee ) = {$100.00}. in overdraft fees. XXXX XXXX never spoke with me again. I called her on Tuesday, Wednesday, and Thursday. Each time I spoke with a different member of the paralegal team. on XXXX XXXX , XXXX , I spoke with another paralegal team member named XXXX . He informed me that notes showed XXXX had tried to call me but did not get an answer, so she had sent me an email. ( I have no phone record of this call ). XXXX XXXX , I received an email from XXXX XXXX confirming my case had been closed and providing me the confirmation number # XXXX . Friday XXXX XXXX , XXXX , I called Lexington law and spoke with XXXX . XXXX said she could solve my issue. She put me on hold for a long time explaining she needed to listen to the recording of the original call from the day I entered into a contract with Lexington Law. I was on hold for about 30 minutes. She came back and told me after listening to he recording it was clear I had agreed to pay {$99.00} for their services. She said they had refunded me {$99.00} as a cou rtesy ( I have yet to see this ). This is fraud. I was sold a credit repair service at {$19.00}. They were supposed to repair my credit. XXXX XXXX I contacted the XXXX credit repositories myself and had such things as : my name corrected, wrong addresses deleted, I challenged a bankruptcy that I had never filed. I contacted a creditor resulting in a 30 day late being immediately removed XXXX / XXXX / XXXX . I have made repeated attempts to conta ct Lexington Law. I am told no one can speak to me because my " case is currently under attorney review ''. I am told no attorney contact information can be given to me for the same reason. No attorney or anyone from Lexington law have eve r tried to contact me.
07/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	OH 44102	Web
I purchased a plan with Lexington law for {$39.00} on the first month. I was said to be billed on XX/XX/XXXX and had been billed previously on XX/XX/XXXX after I had waited since XX/XX/XXXX. When I called Lexington Law today to cancel my membership it was because my credit score dropped because they had given the credit bureaus falls information that was irrelevant to what I paid for using the service. They proceeded to say that I'd have to pay for another month to make the situation better and that's when I started asking can I cancel and get a refund because this service seems like a scam. I am concerned that not only are they not giving me a refund for the bad service but they are also invading my questions and how they're going to fix it and they have not offered to fix it on their tab and insist that I have to pay for it. I am also at the point where I argued with three fake paralegals in the customer service line that have no idea what they're doing they are clearly outsource employees. I have also made it clear to the people I've been able to talk to you that are domestic in the United States that I need to know what was going on with my account and why my credit score went down. I also have proof that they reopened a collections account that I already paid off and they also opened an account that was included on my bankruptcy already which was finalized in XXXX. I need to know if my information is safe because I do not remember giving them permission to continue having access to my credit. They need to stop if they are using my information and they are not being given my consent to continue to work on my credit report. They are trying to charge me {$71.00} to pay for services I have not been made aware of. This service that I use was the XXXX standard package and they were trying to Bill me before my next billing date for work that was not already sent yet. I'm not sure if the fcra laws apply here however I am concerned that this is definitely a scam on their part and I do not intend to pay for a service I have not been able to use yet. They did not disclose why I had to pay early essentially when I cancel the membership. Be next month bill would have been {$89.00} and I would have so been on the XXXX standard package. Almost the entire time I was using the service I had no idea who I was talking to and each individual Department of Lexington Law I have included the information that you XXXX need to confirm how much they charge me and how much work they actually did. I did not have any input on what services they performed for me and I shouldn't be held responsible for something I haven't gotten in an itemized invoice which they claim I can not have. I am concerned not only the legitimacy of Lexington law but why they can't offer a refund when they clearly messed up. They will not disclose how they verify the information they disputed and it is costing me my credit score and my ability to dispute these items if I needed to. I got into such heated arguments with the text providers and the phone call reps and it is not okay for them to continue to disrespect me not only because of a disagreement but because they will not let me have input on my money being spent on their service. Lexington Law advertise their service as a One-Stop shop to get information removed off of your report they did not stay originally that it would take at least 6 months and I honestly could have done this on my own. They also didn't tell me that there was a high probability that they have to keep disputing different items on my report and they couldn't dispute everything at once they were not transparent at all and this is starting to tick me off.
05/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11207	Web
I am writing this complaint regarding the services provided by the Lexington Law Firm for repairing my credit report. I started making payments at XXXX XXXX XXXX. I paid XXXX every month and promised me that my credit would be fix in less than 6 months.Unfortunately, I am extremely dissatisfied with the outcome of their services, as they have failed to make any significant improvement to my credit report. I initially contacted Lexington Law Firm several months ago with the hope of repairing my credit report, as it contained several errors and negative marks that were impacting my financial wellbeing. I provided them with all the necessary information and documentation they requested, and they assured me that they would be able to help me improve my credit score. However, after paying a substantial amount of money for their services and waiting for months, I found out that they had done very little to repair my credit report. In fact, my credit score had barely improved, and many of the negative marks that were supposed to be removed were still present on my credit report. Despite numerous attempts to contact the firm to address these issues, I have not received any satisfactory response from them. This lack of accountability and transparency is unacceptable and has left me feeling frustrated and disappointed. After they terminated my because I was complaining they charged me {$8.00} a month unlawfully. Therefore, I request that the Lexington Law Firm take immediate action to rectify the situation by either refunding my money from XXXX XXXX XXXX. I hope that this matter can be resolved as soon as possible and that such a situation will not arise for any other customer in the future. 5 U.S. Code 1679g - Civil liability U.S. Code Notes prev \| next ( a ) Liability established Any person who fails to comply with any provision of this subchapter with respect to any other person shall be liable to such person in an amount equal to the sum of the amounts determined under each of the following paragraphs : ( 1 ) Actual damages The greater of ( A ) the amount of any actual damage sustained by such person as a result of such failure ; or ( B ) any amount paid by the person to the credit repair organization. ( 2 ) Punitive damages ( A ) Individual actions In the case of any action by an individual, such additional amount as the court may allow. ( B ) Class actions In the case of a class action, the sum of ( i ) the aggregate of the amount which the court may allow for each named plaintiff ; and ( ii ) the aggregate of the amount which the court may allow for each other class member, without regard to any minimum individual recovery. ( 3 ) Attorneys fees In the case of any successful action to enforce any liability under paragraph ( 1 ) or ( 2 ), the costs of the action, together with reasonable attorneys fees. ( b ) Factors to be considered in awarding punitive damages In determining the amount of any liability of any credit repair organization under subsection ( a ) ( 2 ), the court shall consider, among other relevant factors ( 1 ) the frequency and persistence of noncompliance by the credit repair organization ; ( 2 ) the nature of the noncompliance ; ( 3 ) the extent to which such noncompliance was intentional; and ( 4 ) in the case of any class action, the number of consumers adversely affected. ( Pub. L. 90321, title IV, 409, as added Pub. L. 104208, div. A, title II, 2451, Sept. 30, 1996, 110 Stat. 3009459. )
09/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48035	Web
paid lexingtonlaw firm for XXXX telling me they would help build my credit and every month i paid on the second of each month on time and now that I'm looking over my bank statement they somehow charged my payment on a different day each month for almost two years and when i cancelled they told me i had 60 days for a cool down and when i cancelled on the website it said 57 days and then i reported them fraudulent and that when i got and date of XX/XX/XXXX and when i cancelled i noticed that street lights were changing faster every time i came up to the light and it would just as i stopped at the light or even faster if their were no cars around. If the police was around my car they would stop controlling the street lights and my car giving it full power which made it hard to stop. i also bought a car thinking i had good credit but it wasn't even my credit and when i damaged my vehicle i had it go the shop and they somehow put oem parts on my car and the XXXX dealership swapped out unnecessary parts of my car too even if it wasn't damaged and almost took my doors too which would have unnecessary considering he took my exhaust and rear bumper and front hood and grill and and my two head lamps and on the inside took my seats and hood opener and my rims and swapped it out and kept my car multiple weeks and drove it 570 miles. they also begged for my social security number and i insisted that only my name will be good enough but they insited that it would be a better credit reporting. considering its a law firm and still in business i thought i could trust them and every time i tried to ask about my credit report and what they removed. kept getting the same answer and about a late payment i already got on their and i got an email saying they will try it and remove it for and this after XX/XX/XXXX when i already cancelled the service and still can never answer my questions they would transfer me and i would get sent to voicemail. They say they're only open certain times i was working the night shift and i had a problem so i texted them and they responded back to even after hours telling me to get a lawyer from XXXX. and to keep them updated. that they are only for credit repair. but they were saying i am a XXXX when i am not. also they changed my credit card to cash so when i paid at the store it would say i paid in cash which is not true, i paid in credit.! also when i XXXX and they would have mangers give me food and they sign it. and sometimes was no able to press okay or end dash and if my phone was like frozen from being able to press okay. also when i reported them fraudulent through my bank they would freeze my phone up and wasn't barely able to use it and most wasn't able to log in to my banking app. and then i paid them and my app would work agian and they also tried to have me change my telephone app toa different app account im guessing the more " corporate '' version for the work they have done and it was lower than the original amount i had been paying which didn't make sense. was my fault i should have asked more questions before signing up i just thought it was good idea because i saw and advertisement saying they can help build credit but it is misleading and not a credit company. they just give you fake credit. they also removed some items off my report and will not tell me what they are exactly.i called them everyday and nobody helped me and they keep saying i was blocked.
11/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 92399	Web	Servicemember
I subscribed to the heavy pressure and persistent sales tactics if Lexington law to assist me in improving my fcio score just fractions of mere pints in order to qualify for a v.a.loan to buy the house I have been renting for the past 20 years as my landlord is anxious to sell it to me. And I am equally anxious to begin realize the equity I have and will for a very Long time, hence forth from my perfect record of payments thus far after a long phone call which I gave all of my financial information, concerns with eronious entries, entries far exceeding their 2,7, & 10 now 20 year statuetes of limitations, excessive credit inquiries, and an incident of identity theft, stolen pay checks cashed in my name and a cable company who refuses to accept that the lleased cable box assigned to the contract I signed with trhen had been completely destroyed beyond recognition in A massive house fire inXXXX, and they have still got their hioks in me to pay for their equiptment. Also, and finally XXXX bankruptcies still on my report that we're never initiated, and ended up in my first home being forclosed, a devastating divorce, repo of my vehicles, loss of employment, as I stated, from 1993. Followed by an individual who helped themselves to my tax return of over XXXX dollars. Lexington law assured me hat with my payments of funds Into their program they would contact the entities I had most cobcerns with and that with in a shormout of time I should have realized some major benefit from heir services. With hundreds of give away dollars I don't have on a fixed income of XXXX invested I took the plunge ... I haven't seen any change In my credit except that it continues to be tracking in the opposite direction that I need it to in order to be able to get a mortgage on my home ... then there is the second group that solicited me and talked adversly about Lexington laws practices or lack there of much to the arrival of the smaller late bus ... .and claimed I would be seeing improvements within the first month of subscribing g to their service. Going on two years now and I'm still burnt on the funds invested in both of these scam artists oreying on my SSI and pension checks .. every month ... I CONTACTED both agencies and informed them I would appreciate a refund and to both groups nothing has come back. no credit improvements though they continue to solicit me for funding to engage them in their fraudulent practice of just taking my money and delivering nothing for it. Hundresds of dollars and not some trendy introductory promotional sale price ... I have begun communications with these entities referred to in my credit report personally. I haven t made much progress on my journey as yet though I have been able to at least enter my issues with detailed explaination s and getting my complaints entered into my credit report giving any entity who may be Interested in qualifying me, evaluating me, scoring me or investigating me the immediate availability of the real situations, issues, events, errors, and my failures too with stubbornness and determination to correct and see through to whatever end may come how one person THE OWNER of the file had either very little, to none of the overwhelming involvement in or initiation of the most damning entrues
06/06/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IN 46219	Web	Older American, Servicemember
When applying for a loan I was contacted by a XXXX XXXX Senior Credit Advisor XXXX XXXX XXXX Web : XXXX Direct : XXXX Extension : XXXX E-mail : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX \| XXXX \| Florida \| XXXX who referred me to XXXX XXXX XXXX for credit repair, in order to obtain the loan. Several offers from middle firms or firms that referred me to lenders was all that was obtained in applying for a loan. In other words the only offers for a loan I received were those referring me to potential lenders, and not the lenders themselves. On talking over the phone to XXXX XXXX from XXXX XXXX XXXX he referred to a person named XXXX at XXXX XXXX XXXX who took my information to sign up for the credit repair service. Although I texted an " agree '' for the basic service that was {$15.00} ( XXXX dollars ) to get started or to pull up my credit report I did not intend to hire the service for an additional {$59.00}, along with {$15.00} initially, and {$110.00} a month if I did not get a loan. This transaction initially took place on XX/XX/XXXX and it was not until today XX/XX/XXXX that I was able to talk to a person about this transaction. XXXX XXXX could also assumed to know that the funds to cover the initial transaction of {$15.00} to pull up the credit report, and the additional {$59.00} was not available in my account and was contingent on my obtaining a loan. XXXX This was understood by XXXX XXXX who kept urging me along to apply for loans as if he was going to help me get a loan, or as if I was actually going to obtain a loan. My claim is that although I agreed to the basic service of pulling up my credit report I should have been, or be able to cancel, or opt out of the service, however I am not able to, or was prevented from opting out of or canceling this service. When I call XXXX XXXX I get their voice mail that asks for my number and tells me, my calls will be returned. Only today XX/XX/XXXX the time of this claim have I talked to someone from XXXX XXXX since I was deceived into agreeing to hire their service. I have not received an email allowing me to opt out of this service, or regular mail correspondence allowing me to do a " client login. '' Also, I have not received anything in writing about the services that are supposed to have been provided to me. When I call XXXX XXXX XXXX during regular business hours their voice mail tells me they are open only during regular business hours, although my calls are made during regular business hours. The requirement that what is agreed to in an agreement be in writing can not be avoided or satisfied by only texting " agree. '' The word " agree '' can not be a substitute for my signature or signed. Only a link to the disclosure agreement, was texted to my cell phone with the disclosure agreement not going to my email. In other words I did not receive the disclosure agreement that was supposed to have been emailed to me. XXXX XXXX of XXXX XXXX XXXX was acting as an agent of XXXX XXXX in this case. Knowing that my hiring the XXXX XXXX XXXX service ( s ) was contingent on the ability to obtain a loan can be assumed to have been known by XXXX of XXXX XXXX.
03/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MN 55423	Web
In XXXX of XXXX I signed up with Lexington Law to help have some incorrect late payments removed ( they were from deferred payment arrangements due to XXXX but were reported as late ). The agreement was for {$130.00} per month with a 50 % discount for the first month if my husband also signed up so he did. After the first month we were then each charged the {$130.00} per month. We would both periodically ( once a month or less ) receive emails saying that challenges were being sent on our behalves, but the actual letters were never attached. When we would check the website dashboard for our accounts it would continually say that things were being " analyzed ''. We were told in the beginning that they couldn't give us a timeframe for when they would have results for us but it was typically 6-12 months, even thought the credit bureaus had a much shorter time to respond. We were never given any actual responses between XXXX and when we cancelled our accounts in XXXX of XXXX. When we would inquire or complain that we were not seeing any documentation of any evidence of real work, we would get a scripted speech and be bumped up to a " escalated level, free of charge ''. One of the " escalation '' services required us to send notarized letters to our creditors to addresses they provided. All of those letters were returned due to the address being " undeliverable ''. By XXXX we were demanding to see the letters/challenges they had sent on our behalf since XXXX to which they kept saying they had sent, but never received them. We continued to request documentation daily from them via chat on their website. When we threatened to file a complaint and said we were aware of the lawsuit against them, they finally did send us the three letters. However, it was clear that they were certainly not written by a paralegal or lawyer. They were in what you might call " broken XXXX '' at best and didn't contain any legal terminology in the slightest. The letters were sent as attachments in an email to us so there still was zero evidence that they had actually been sent or that Lexington Law had done any of the work they claimed. We both decided that we needed to cancel our accounts immediately and reached out immediately. We asked for transcripts of our " chats '' via the website which they said they wouldn't provide and said that they didn't keep documentation of communications with their clients. They did however say that we would have access to our account dashboard and chat history for 60 days after we cancelled. When we attempted to cancel we had to reach out three times before we got a response that our accounts were cancelled ( we were coming up on another billing date so I am guessing they wanted to charge us again before cancelling ). Once the account cancellations were confirmed we were locked out of the website dashboard and all chat history immediately. We've since attempted several times to call and email requesting the 60 day access they had promised and asking for a refund since no evidence of services could be provided. We have been hung up on and have had no response via email.
05/02/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 750XX	Web
The unprofessionalism that is XXXX XXXX. Seems like every agent I spoke with had this misanthroped way of speaking to you. No-one wanted to hear or understand what my issue was. They constantly spoke over me with a very stolid attitude. I spoke to 6 different agents the 1st was the initial agent that signed me up she stated you pay XXXX to pull all 3 credit reports to see what you have on there and how we can help you. She then gave me 3 different price ranges starting at XXXX to XXXX to XXXX which of course she thought the XXXX would benefit me more ... she advised they offered a family and friends package at XXXX for the XX/XX/XXXX month and XXXX after, and since you don't have a lot you'll only need it until XXXX or so ( it was XX/XX/XXXX ). So I called my brother on 3 way because he's who I was getting the information for in the first place. In the process of the call I agreed to pay the XXXX for both reports and his call dropped so he was not able to get the remaining information nor provide his, they did however have his name, phone, address and ssn. When I tried to provide authorization on his behalf she stated it had to come from him and she would give him a call once we disconnected. Now this is where it went wrong!! Someone did in fact call back but to my number I gave the gentleman the correct number which they already had and I thought that was the end of it ... noo on the XX/XX/XXXX of the following month my card was charged not for the XXXX but the XXXX not once but twice when I called in to advise I was advised that since I was on the call unbenounced to me I agreed to pay for him as well rather I meant to or not and the only way I would get my money back was if he called in and made a payment that cleared!! I couldn't give authorization on his behalf but of course they'll take my money on his behalf ... I said so because I was on the call trying to give your company business I'm automatically financially responsible??? To top it off they have their methods to try and legally bind you they sent me the agreement twice so me thinking I'm signing up for just myself they have me signing up for both. When I requested to speak to a supervisor he continued to interrupt me and when I asked that he be respectful and listen without interrupting he told me he'd listened for 4 minutes already ( as if there was a time limit on how long to listen to a customers concerns ) and when I asked him to just cancel my account and send confirmation that it had been cancelled he tried to give me a discount and because I didnt want to listen to him trying to give me a discount to make up for the unprofessionalism I'd recieved from XXXX he disconnected the call and had the nerve to tell me he was doing so because I was unprofessional!!! Never did I yell never did I curse this is XXXX XXXX!! Beware of the scam you can do it yourself for free!!! Never again!! I'm paying a company to in a way is doing to me what I'm paying them to correct on my report that is the most leery business practice ever!! Beware!!
04/20/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	IL 61401	Web
XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Dear XXXX : The credit inquiry named XXXX XXXX XXXX XXXX XXXX damaging my credit rating. Provide full documentation regarding the circumstances surrounding your release of my credit report, XXXX, pursuant to the permissible purpose provisions of the Fair Credit Reporting Act? The inquiry was placed on my consumer file on this date : XXXX, XXXX If you can not provide such documentation, you are obligated to remove the offending inquiry at once. Sincerely yours, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : I am very concerned regarding the serious possibility that you have not followed the permissible purpose provisions of the federal FCRA XXXX A credit inquiry for XXXX XXXX was placed within my credit file in XXXX, XXXX. The Act specifies that you must document your reasons for including such items on my report and, when in error, remove them as well. I am depending upon XXXX to follow the law : Either provide documentation that the law was followed by contacting XXXX XXXX XXXX XXXX or remove this offending inquiry as soon as possible. Yours truly, XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Dear XXXX : The credit inquiry named XXXX XXXX XXXX is damaging my credit rating. Provide full documentation regarding the circumstances surrounding your release of my credit report, XXXX, pursuant to the permissible purpose provisions of the Fair Credit Reporting Act? The inquiry was placed on my consumer file on this date : XXXX, XXXX If you can not provide such documentation, you are obligated to remove the offending inquiry at once. Sincerely yours, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : The credit inquiry named XXXX XXXX XXXX is damaging my credit rating. Provide full documentation regarding the circumstances surrounding your release of my credit report, XXXX, pursuant to the permissible purpose provisions of the Fair Credit Reporting Act? The inquiry was placed on my consumer file on this date : XXXX, XXXX If you can not provide such documentation, you are obligated to remove the offending inquiry at once. Sincerely yours, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am very concerned regarding the serious possibility that you have not followed the permissible purpose provisions of the federal FCRA XXXX A credit inquiry for XXXX XXXX XXXX was placed within my credit file in XXXX, XXXX. The Act specifies that you must document your reasons for including such items on my report and, when in error, remove them as well. I am depending upon XXXX to follow the law : Either provide documentation that the law was followed by contacting XXXX XXXX XXXX at once, or remove this offending inquiry as soon as possible. Yours truly, XXXX XXXX
08/04/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 183XX	Web
I contacted XXXX XXXXXXXX XXXX seeking their help in credit repair on XX/XX/2018. They ask me to pay upfront {$14.00} Work fee and {$120.00} per month for the Premier plus Plan. ( XXXX XXXX offers three levels of service depending on your credit needs for {$89.00}, {$100.00}, or {$120.00} each month after services are delivered. ) *This is straight from their website. Please pay attention to the part where it says " After Services are delivered '' The {$120.00} Premier Plus plan includes the following : Bureau Challenges, Creditor Interventions, Inquiry Assist, Score Analysis, Report Watch, XXXX Alerts, Cease and Desist Letters, Fico Tracker, Identity Protection and Personal Finance Tools. Please understand that XXXX XXXX charged me {$14.00} for Work fee on XX/XX/2018 and {$120.00} for the premier plus plan on XX/XX/2018 for the month of XXXX. By Charging me {$120.00} dollars for XXXX for services not yet rendered XXXXXXXX XXXX violated the Credit Repair Act. They disguised this payment as account set up but thats not what they say this {$120.00} can do for their clients. Again this plan says that The {$120.00} Premier Plus plan includes the following : Bureau Challenges, Creditor Interventions, Inquiry Assist, Score Analysis, Report Watch, XXXX Alerts, Cease and Desist Letters, Fico Tracker, Identity Protection and Personal Finance Tools. XXXX XXXX violated my rights under the Credit Repair Act. This Act, Title IV of the Consumer Credit Protection Act, prohibits untrue or misleading representations and requires certain affirmative disclosures in the offering or sale of " credit repair '' services. The Act bars companies offering credit repair services from demanding advance payment, requires that credit repair contracts be in writing, and gives consumers certain contract cancellation rights. After 5 days of signing up and paying {$14.00} XXXX XXXX charged me {$120.00} for their premier plan for services not yet rendered. A whole month passed and nothing was done on my credit the negative accounts still remained on my credit file. I called XXXX XXXX XXXX on XX/XX/2018 this was 3 days before XX/XX/2018 the day when another {$120.00} for the premier plan was due. XXXX XXXX advertises free cancellation at any time. However to my surprise XXXX XXXX charged me {$100.00} to cancel my account. I explained to them that such practice was misleading and deceptive to their clients because such charges including the ones mentioned on their plan should have a better description on what they are for and also to inform clients that upon cancelation they will have to pay a bill. I paid in total {$240.00} to XXXX XXXX I am demanding my money back for violations of my rights and misleading me into paying a cancellation fee which they do not advertised on their website or inform me in advance.
02/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NM 87110	Web	Older American
Good afternoon, I was contacted by cell phone by a representative from Lexington Law Firm in XXXX of this year regarding financial advice in helping to resolve consumer debt. I agreed verbally at the time to sign up for a five day free trial of their services, but contacted the representative immediately after having performed an internet serach of said law firm, having discovered that they have a terrible on-line reputation, according to their customers. I immediately called the representative and clearly stated that he was to cancel this subscription during the trial period, because I discovered their ill-reputed reputation online. He agreed. On XX/XX/XXXX of this year, I discovered that Lexington Law Firm made a compleletly unauthorized draft in the amount of {$160.00} from my checking account at XXXX XXXX XXXX. I made telephone contact with them, and after having spent an hour trying to convince a paralegal ( who is not registrered as such by the state of Utah ) to transfer me to a supervisor, which he did. XXXX XXXX, with LL, sent me an email confirmation of the refund, which I have uploaded to my complaint. The refund was promised as was written, by today, XX/XX/2023. I have not received the refund. I was able to contact several " supervisors '' at this firm today and reached XXXX XXXX, who admitted that the refund had not been processed but would do so XX/XX/2023, which would take another 3-5 days to process. I feel lied to by XXXX XXXX, and am wary that the putative refund to be processed today will ever appear in my checking account. I was treated very rudely by earlier personnel with whom I spoke, who insisted I was a " member '' despite my refusing the subscription in time and blew me off during he conversation. I was finally able to contact another supervisor and am attaching her email response as well. Tomorrow, if the funds aren't in my account, I intend to file a dispute with my credit union. I have already filed a complaint with the state of Utah Consumer Protection Division. What concerns me the most about my experience with this outfit is XXXX ) A pending lawsuit accusing them of violating the Telemarketing Sales Rule, which bans upfront fees for credit repairing services before any services have been delivered. XXXX ) A promise to have made a refund of money by today 's date, XX/XX/2023, which has not occurred. XXXX ) People claiming they are paralegals who aren't even licensed by the state of Utah. Because this promised refund did not appear, and I doubt what was promised to me today will ever happen as I have lost all trust with this outfit. I and my credit union plan to take legal action against Lexington Law including possible criminal charges if they are not going to honor the promised refund by the end of the business day today.
02/15/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MI 49525	Web
I had applied for a payday loan the company then called me on my cell number provided on the application and then they stated speaking to the company that ended up being XXXX XXXX I would be able to receive this loan I had applied for I was then informed of a plan of some sort claiming that they would dispute my credit report items and they advised me of one single plan and not the option of a lower paying plan that I found out well after they took money from my account I was also told they would dispute items on my credit report I as of well over several several months after discontinuing not received any documents from XXXX XXXX stating what was disputed and for what reason it was disputed for I also am now having issues with one of the companies claiming that they can not dispute because they claim that they never received any response from XXXX XXXX or myself regarding said dispute that was reached out I was very unaware and uninformed of what if anything was even disputed as claimed XXXX XXXX leads very misleading information and I should of received proper documents stating from them what company and details about each report issue on my credit that was disputed because I was very much paying for something that was misleading and if by chance the credit issue with first XXXX XXXX is what was disputed by XXXX XXXX on my behalf should of detailed In the dispute documents and such that was sent on my behalf which obviously not done correctly or may have never been done because I have not received any proper documentation from nor did I ever received via email or regular mail reasons for or what at that time was being disputed I feel I was very misinformed and very mislead for services I was paying for that was never properly done as it should of been if I was paying for something I was coerced into by a payday loan company as well misinforming me by saying I would get this loan approved thru XXXX XXXX so I was very much mislead by ways of claiming I would recieve this payday loan after speaking to XXXX XXXX which never happened the only thing that maybe the truth was they were going to charge me, little did I know that I was going to pay for services I never properly or accurately had described to me I do honestly feel I was very much tricked into what they offer by the payday loan I also feel that they do this more than it is recognized or that it is reported, this is in response to a XXXX XXXX XXXX issue that they claim was disputed but have never received a response from the disputer as to why and I was not the one to reach out to dispute so the only company that could of would of been XXXX XXXX XXXX but it was evidently not done the way it should of been if they have no knowledge as to why they were having a dispute put against them ... ..
08/31/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 936XX	Web
My identity was stolen. I have charges for XXXX XXXX. I contacted them to let them know it was fraud. I asked for a copy of the applications and or account used for the fraud as per my right under this department and here 's the response : The message sender has requested a read receipt. To send a receipt, click here. Dear XXXX, I did not speak with you earlier this week, and was not informed that your wallet was stolen. Since we are a law firm we must protect our clients information, but if the police make a request I can send it to them. Your name was not used and the card was provided as if it belonged to the person. We have already refunded the charges to your card. Warmest Regards, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Utah XXXX Main : XXXX Fax : XXXX **************************************************************************************************************************** This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521 and is legally privileged. The information being transmitted is intended only for the use of the individual or entity named above. If the receiver of this electronic transmission is not the intended recipient, please be advised that any dissemination, distribution or copying of this communication is prohibited. If you have received this electronic transmission in error please notify us by telephone and delete this message and any attachments from your computer system. **************************************************************************************************************************** From : XXXX XXXX [ XXXX : XXXX ] Sent : Thursday, XX/XX/XXXX XXXX XXXX To : XXXX XXXX XXXX Subject : Re : Affidavit of Forgery XXXX Per our conversation earlier this week, my wallet was stolen as was my identity. So I certainly do NOT know anyone by that name. Per the FCRA I am entitled to a copy of any and all applications and other business records relating to transactions and accounts that have that have resulted from the theft of my identity. Please consider this my formal request for records. I would appreciate the records being sent electronically via email so that I can turn them into XXXX Police. I will complete the affidavit this week and return to you. Do you require a mailed copy? I'm not clear why a refund would be issued. My bank has already flagged the transactions as fraudulent and reversed the charges. What I do need written assurance from your organization is that no further charges will occur. I've done extensive research on your firm and auto charging seems to be a matter of complaint regarding your offices. I look forward to receiving the copies requested and for this matter to be closed. Thank you XXXX XXXX
06/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	MI 493XX	Web
My boyfriend used my debit card when he signed up for Lexington Law while I was at work without my approval. Upon my noticing the fees taken from my account on XX/XX/2021, we called Lexington Law to inform them that he did not have permission to use my bank account. They did refund the money. Lexington Law was informed not to use my card again and my boyfriend also canceled the services at this time. From this date through XX/XX/2021, Lexington Law has continued to take charges out of my account ; the dates and monetary amounts are listed below. We again called Lexington Law on XX/XX/2021, questioning why they continue to take money from my account when he had canceled this, and they were aware that I did not authorize payments to be charged to my account. We were told they would look into it and return a call to us within three days. On XX/XX/2021, we called Lexington Law when we did not hear back. During this call, we were placed on hold several times as Lexington Law still had not addressed any of our concerns that they had promised to call us to discuss. Eventually we were told they would reverse {$120.00} for XXXX only and no other money would be returned even if though they were aware of the unauthorized use of the card. Email address issues continue to keep us ill informed of his status with this company and their refusalto close the accout. My boyfriend was unaware that the services were still being charged from my account as he never received emails from the company. His email adedress is continously mispelled so he has had no contact with the company about the services still being charged. On XX/XX/2021, he did correct his email spelling with the representative, yet again on XX/XX/2021, his email was spelled incorrectly again. He now has requested a copy of the transactions on his account and was told it takes 3-5 business days for the email to arrive. Because in XX/XX/2021, they were made aware that the card used for their services was not their clients and was used without the card owner 's approval, I find it appalling that they would continue to charge the account. It is on his file, XX/XX/2021, that this was an unauthorized use of his girlfriend 's bankcard, so money was returned, yet they continue to take the money every month since this date. Unauthorized charges that were taken from Lexington Law XX/XX/2021 {$120.00} XX/XX/2021 {$19.00} XX/XX/2021 XXXX {$120.00} was reversed back to my account due to me not authorizing the purchase, so they agreed to return the money and close the account. Regardless the fees did continue to be charged to me in the following withdrawals : XX/XX/2021 {$110.00} XX/XX/2021 {$120.00} XX/XX/2021 {$120.00} XX/XX/2021 {$120.00} XX/XX/2021 {$19.00}
11/16/2020	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	SC 295XX	Web
So, Last XXXX I purchased labtop and lots of other XXXX gifts with XXXX. I got charged for movie channels and called them using the contact us at the bottom of the First page. So called me when I gave them my phone Number. On my Bank statement it showed the total cost for the XXXX $ So it was charged and Money was In my checking Account for it. But, when i talked to the lady from XXXX that I got charged almost XXXX $ worth of Video Channels and Other extra charges that I canceled so many times. She said she looked it up and-saw that havent used anything I was being charged for, so i got off the phone with her after 2hrs she told me that my refund will go directly back into my account in 3-5 business days this was XX/XX/2019 so i got the emails and went to the bank and it showed 2 electronic Digital Refund for One that was around XXXX $ and the other refund was for XXXX $ Then at the end of my the month they decided without contacting me they charged me again taking it out of my checking account. And i called ti asked what happened they just told me that they shouldve refunded me for the Laptop and other electric i told them that it wasnt on the statement as the computer. So i said thats fine but she should have known what to refund the day after i go to the back and because they took that money out if my account it cause me to overdraft. Cause when they did it it didnt have enough money in the account : then i called and complained. They told me what happened then i put money into the account and then when i got the statement for the next two weeks they took the items off refunded again yep i dont know why. Then called them again they said there wasnt money in the account so thats why they so the charge went through when i did I said ok now everything should be find right? They said yes the items are now paid for. Well then I started receiving letter telling me that i have not paid fir theItems so they just kept coming same charges but saying it wasnt paid fir.. now how is that possible i told them the man on the phone said sorry it got submitted to the credit company and he said he had the records that indicated that everything was now paid for but they kept coming every month that i got so tired of it and stopped using XXXX all together now the passed two months Ive been getting a charge fir XXXX $ from Lexington Law credit company . So now Im m trying to get them to stop charging me for a mistake of the employee that refunded the wrong items in the first place .. I was finally happy with my credit score but now this just keeps me From doing anything. Them workers at XXXX really messed my credit up and its been so stressful so please if you have any advice let me know thanks XXXX XXXX
07/26/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	MS 391XX	Web
Between XX/XX/2018-XX/XX/2018 I wanted to work with Lexington Law customer service to get some assistance with getting my credit repaired. They asked me to pay {$99.00} per month, but I told them I could not afford that fee, so they decided to give me the special low rate at that time of {$45.00}, so I could start the process. I took the special low rate of {$45.00} and then I told them I would be able to start the process by the following month, not this month, due to the fact I don't get paid until the following month. Then Lexington Law customer service agreed and I asked them when will I be able to start the process of my credit repair program. Lexington Law customer service told me that I would not be able to start because they don't want to wait another month to start the fees associated with starting to do the credit repair. But I told them we already agreed and you told me to sign the contract to start the process, so I could start paying the following month to do my credit repair. All Lexington Law customer service told me is that we are sorry, but we can not help you with your credit repair. I said you XXXX XXXX you lied! You are real XXXX! You told me I would be able to start my credit repair in XX/XX/XXXX, but then you contradicted yourself and told me that we can not start on the following month and we agreed upon it by a contract to start the credit repair program. Anyway, Lexington Law customer service told me to find some other company to help me with my credit repair issues and have a nice day! I told them I will never forget your company wronged me! I am going to report you for lying to me about giving me a special low rate of {$45.00}, lying to me that we could start on XX/XX/XXXX, then Lexington Law customer service renigged on the contract that I signed stating that I would be able to start my credit repair program with this company in XX/XX/XXXX. Also, I was told on XX/XX/XXXX, that Lexington Law credit repair company blocked me to do any other credit repair by their company! I told the customer service agent at that time I will report you! Also, I will report that you took money from my significant other as well in the following month and never did his credit repair at all. You told him you do not want to do his credit repair either! The name of my significant other is XXXX XXXX. Please help me find a resolution to not allow this company to not ever do a credit repair for anybody else, because they renigged on my contract to do a credit repair, lied about offering a special low rate of {$45.00}, lied about starting the following month for a credit repair and defrauded another customer by taking money from him and never offered any credit repair services..
09/28/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 93010	Web
On XX/XX/2021 I acquired the services of Lexington Law, a credit repair company with the hope they would be able to assist in removing already paid, negative items on my credit reports. Before signing up, I explained my situation in detail to the representative that took my initial call. This person was very empathetic and seemed to understand what I was needing help with. I was hesitant to obtain services from any business that claims to be able to help with credit repair and was sure to express this concern with the representative this during our call. She assured me there would not be any problems and was sure Lexington Law would be able to assist me. After agreeing to the service and signing documents, I waited a few days then called to speak with someone about the action they would be taking. I was transferred to someone who seemed to not understand what I was saying and asking. After spending approx. 5 minutes explaining everything again, the person asked if we could go through the negative items on my reports and decide what action to take. This phone call lasted approx. 45 minutes. I understood it could take up to 45 days to begin seeing progress and patiently waited to see that. By XX/XX/XXXX the Lexington Law webpage looked to be showing significant progress and I was very happy. I was in the process off refinancing my home and felt confident the work being done by lexington would help. About a week later, my refinance was declined due to items on my credit report that had been reported to have been removed by lexington. I called XXXX directly to obtain a copy of my credit report. While speaking with the XXXX representative I asked about some items on my report that lexington had claimed to have removed. The representative said nothing had been removed. In fact, the XXXX rep suggested hiring a credit repair company to help me with this. Upon getting my credit report directly from XXXX, I learned that lexington law had mislead me into believing they were able to remove several items. XXXX and XXXX have shown the same results. Over the last few months of being a client to lexington law, I called often to inquire about progress and address questions and concerns. Everytime I spoke with someone that either didn't understand or did not care to understand. The last person I spoke with went so far as to laugh at me and say this is just the way it is and I need to keep paying if I want any help. I cancelled my account immediately after this call. I would like to be reimbursed for the last 3 months in the amount of {$380.00}. The cost of using Lexington Law has been much more than monetary as the emotional toll and stress has caused much more damage.
05/11/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 22202	Web	Servicemember
On XX/XX/2019, I made the poor choice of engaging John C. Heath , Attorney at Law , PLLC. d/b/a Lexington Law Firm ( referred to now as LLF ) in a contract to remove any derogatory remarks from my reports provided by consumer reporting agencies. The following day, I was charged {$15.00} for a credit report which is offered to me for free both by Federal regulation directly from the source. The terms of cancellation and methods of cancellation are exceedingly vague and difficult to locate within their website, the primary platform by the customer interacts with LLF. On XX/XX/2019, I was charged {$100.00} for credit repair services prior to see any results. As of the time of this writing, I have not received any communication from LLF or evidence of legitimate work let alone positive results. The claims made on their website offer services which are impossible to offer with a broad caveat that " Lexington provides the Website for your convenience '' and " any representations, promises, recommendations or inducements that may be made by or through any party ( including vendors ) found at, on, through or from the Website. '' Evidence of their predatory practices are illustrated further in the terms and conditions of the contract, only available in full once you have already paid and engaged them in work. See : " Lexington can not guarantee and you are not paying for a particular credit report outcome or result ; you are paying only for Lexingtons efforts on your behalf. '' Further, that LLF utilizes the guise of a legitimate law firm to include the prominent featuring of various attorneys throughout their front facing and back-end websites makes a mockery of the law. The implication that you might have success in repairing your credit due to case management performed by a lawyer is deliberately misleading. The fact that you are only able to fully assess the terms and conditions of the contract after you have paid LLF, the claims and contents of their website and their untrue or purposefully misleading representations lead me to believe they are in violation of 12 USC sections 5531, 5536 and likely many more. Since I am financially stable and only out {$120.00} due to the very limited amount of 'work ' performed on my behalf, I'm taking this swindling as a good lesson learned. However, many other customers may not be so lucky. As such, I am submitting this complaint primarily to warn others who may be less financially secure or perhaps desperate for help from falling victim to LLF.
12/23/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95118	Web
I asked to be kept in the loop with the letters sent on my behalf. I asked Lexington Law Firm to provide me copies of the work done on my behalf as they were unsuccessful with the dispute regarding my account. I wanted to know what I was paying for. I never received documents sent to the Bureaus on my behalf. I inquired I was told. I have the documented conversation via official communications with Lexington below : " You should receive the email within 1-2 business days. You're welcome. Is there anything else I can do for you today? '' - UT XXXX XXXX " I see the request submitted, how ever I do apologize for the miscommunication but the time frame is 3-5 business days via email and standard mail 12-14. '' - PHX XXXX " The request was submitted on XX/XX/XXXX I would keep in an eye on your email you should be receiving soon '' XXXXPHX XXXX `` I do see that you spoke with XXXX on Saturday in which she requested copies of your file by emailed to you. I do apologize that you were given a couple of different time frames. The expected turn around time for your requested files is three to five business days. I would anticipate you should receive an email with your files at the earliest Wednesday, XX/XX/XXXX. '' - UT XXXX I never received the correspondence sent on my behalf that was promised by the many staff of Lexington law firm staff. I also requested a cancelation and they did not cancel my account. And they charged me excessive fees and offered me special promotions on the phone which happened to fake. There is a billing problem as well with this company. They tell you lies that they will charge half the price but the next month charge double and do multiple unauthorized charges. I asked that my membership be canceled. And they said since they claim that my message was after hours they are unable to do a refund. However my billing date was XX/XX/XXXX and I asked on the XXXX to formally cancel the subscription. The problem here is that they do not have a method of canceling online. You either have to reach them at a specific time or else they charge you. I have reported this to my bank and I will start the process of escalating these unauthorized charges. Please CFPB, investigate this Fake / Scam company. They are cheating people with excessive & unauthorized fees, and can't get things done as they promised on the phone. They can't even provide you a copy of the services you requested and lie about it. I would call this fraud.
08/14/2023	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 92173	Web	Servicemember
Lexington Law Firms credit repair service ( marketing affiliate for XXXX ) engaged in illegal practices Charged Illegal Advance Fees, and Lied About Debt-Relief Results : Falsely advertised accompanied by false claims of, government affiliation that they would eliminate or reduce consumers principal balances by at least 60 percent, that creditors would be unable to collect the debts, and that the programs would increase consumers credit scores for thousands of dollars in fees. In addition, defendants encouraged consumers to pay these fees by maxing out their credit cards. In the end, Defendants programs increased consumers debts, hurt their credit scores, and, in some instances, exposed them to creditors lawsuit Taking illegal advance fees for debt relief and credit repair services. Federal law prohibits the collection of fees before a credit repair or debt-relief company achieves certain results. However, Lexington Law Firm charged and received payment of fees for debt-relief services before altering the terms of consumers debts. Also charged and received fees for credit-repair services without achieving the promised results. Also charged and received fees for credit-repair services without achieving the promised results. Service fees ranged from {$89.00} to {$120.00} in XXXX monthly and each option offers you unique coverage to fix errors on your credit report. Failure to provide proper disclosures about non-payment of debt : The FDA has instructed consumers to stop paying debts on their program. However, they fail to disclose that failure to make payments may result in a consumer being sued by creditors or debt collectors, and may increase the amount the consumer owes due to accrual of fees and interest. To today 's date the three major credit bureaus : XXXX, XXXX, and XXXX XXXX I have ( XXXX ) inquiries. Please review attachments : XXXX XXXX ( XXXX ), [ Lexington Law Firm case XXXX and XXXX pages ], and Disputes to all three major credit bureaus [ Lexington Law Firm case XXXX XXXX XXXX attachments for review XXXX XXXX XXXX XXXXXXXXXXXX XXXX pages Settlement Agreement XXXX XXXX XXXX XXXX page XXXX XXXXXXXX XXXX pages Lexington Law Firm XXXX XXXX XXXX XXXX inquires XXXX Inquiries XXXX XXXX XXXX Credit Card Report XXXXXXXX XXXX pages Lexington Law Firm case XXXX pages
05/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MN 55337	Web	Servicemember
On Sunday XX/XX/20 I was searching for a new credit card offers online. Out of no where there was a pop up by this company Lexington Law and they made it seem promising and fact my credit score would be better and they would help repair and remove any negative stuff on my credit report. They sold me I was stupid and should never trust this pop up site they demanded for my full social security number and my address my name my email my phone number and yet they demanded a payment set up process they pre authorize money from my bank debit card amount {$14.00} and they got my card number. So I was trying to reach them I called them XXXX turn out it was a bogus line it appear I can text them here so text them asking for help log in no responses and yet they have a system I can reset my log in I click it they stated go to my email and follow the direction of reset log in I am now confused I got no email or any help from this co and yet they have my social security number and call them spoke with XXXX and he never help me and refused give me my email or log in info and yet I paid for a service that they never promised or provided the service and yet they want me to wait for a supervisor call me I never request for one and I want an answer now and yet they phishing my information stated I have an account with them prior XX/XX/20 they made it sound like I am already I customer I have no clue I just signing up for service on XX/XX/20 unless Lexington law sign and allow someone elses uses my info and to steal my credits information with out my permission and I now fear this company has allow someone elses sign up their service prior me joint the service on XX/XX/20 this is a concern I immediately asked XXXX cancel my service and refund my money he refused and yet forcing me speak with his supervisor and want to scam and call me I said no way. And yet paid for a service and no service and no help and yet fear they scam me and also they made it song like I already had their service prior XX/XX/20 I have no account set up prior XX/XX/20 and they took my money left me without any help and yet the guy name XXXX said his company been in business for 20 years + and yet they violated my rights all of the above.
03/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 120XX	Web	Servicemember
have an account with Lexington Law, opened on XXXX XX/XX/XXXX. I had one negative creditor due to me missing XXXX payments, and it was hurting my credit score. I disclosed that to Lexington Law. They stated that they would help me remove the negative charges, and help me get my credit score back up. They took out a payment of {$130.00} on the XXXX of XXXX and on the XXXX of XX/XX/XXXX. My credit score dropped by XXXX points when I checked on it in XXXX. I could not access any documents to show proof of what Lexington was actually doing for me. I got assistance from XXXX XXXX XXXX from a financial counselor. We called XXXX and spoke to XXXX at XXXX on XXXX XX/XX/XXXX. He stated that Lexington had sent an intervention letter to investigate those late payment items. I stated that I knew I was late and the charges were accurate. I was told that the services would improve my credit score, and instead it had dropped further. I requested a refund of both of the payments and for my membership to be canceled. At XXXX XXXX instead tried to change my membership, and I refused and again stated that I wanted a refund and to cancel the membership. At XXXX I asked directly, Are you refusing to cancel my membership? and XXXX said, No worries. He then stated that he was willing to cancel, but I had to make a final payment of {$120.00} on XXXX XXXX. At XXXX I asked XXXX to confirm, and he stated that Yes they will not be refunding me for any of those XXXX payments. I persisted that I wanted a refund, and to cancel. At XXXX he transferred me to his supervisor, XXXX. He asked if I had late payments, and when I responded yes, he said XXXX, okay as if that was new information even though I had disclosed that at the start of my membership with Lexington Law. I again asked for a refund. XXXX said he can only refund XXXX month, and refused to make the full refund of 2 months payments. He confirmed that he was canceling the XXXX XXXX payment of {$120.00}. My financial XXXX again informed him that it is illegal to dispute when the charge was accurate. We finally agreed to take the XXXX month refund he was offering, and informed he that I would be filing a CFPB complaint about this issue.
11/08/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NC 27587	Web
The company 's name is XXXX XXXX they were calling me on the phone sending emails wanting me to sign up for their services to fix my credit report. So I called them back signed up paid XXXX for a credit report and then they told me it would be XXXX A month on the first of every month I told them I did not want that and I canceled it the very day that I signed up for it so I thought everything was fine. So a couple of days later I started getting emails from them saying that they had sent a letter to one of my creditors about removing it off my credit report and then I got another one saying that they had taken this certain creditor off my credit report so I got to thinking why am I getting all these things from them when I canceled it so I decided to check my account at the credit union and they had taken out XXXX on XXXX XXXX, XXXX they were not supposed to take that out because I had canceled it on the very day that I signed up for it. I called them on the phone spoke with a paralegal who told me she was going to cancel it and they would credit my money back to my account. By the end of the day send me an email confirming that it was canceled. By that afternoon I never got an email and it was never credited back to my account so I called them again for the third time and I was n't so nice and I asked why they had n't canceled it so the lady promised me that it was going to be canceled she said I 'm doing it right now we 're showing that the account is going to be closed and we will credit your money back to you even though it might take 3 to 5 Business days so I believed her well I never got an email saying that it was canceled and I called the credit union to see if they had sent a credit and if it was even there which the credit union told me they had nothing had not received anything from XXXX XXXX So the very next day I call again for the fourth time told them I have never received your email saying it was canceled but yet I 've been receiving emails from you trying to signed me up for your services again the credit union still has not got anything from these people still keep getting emails from them trying to get me to sign up for their services.
06/07/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MD 20653	Web
XXXX XXXX failed to disclose : I hired XXXX to assist with negative claims on my credit report. I informed them directly that I was doing so to get a mortgage. They filed a set of disputes. When I continued my efforts to get a mortgage, 100 % of mortgage companies contacted said they couldn't proceed toward a mortgage with disputes showing on my credit report. As I had just moved, and was living temporarily in a hotel room, this waste of time and money was highly disconcerting. An even more significant trouble was getting the disputes removed. XXXX XXXX was no help, and as before, the credit bureaus have a highly difficult phone answering system to get through. The initial 3 phone numbers for the bureaus that XXXX XXXX provided took me several hours to get through, and ultimately dead-ended. I then received 3 new numbers from another source, and after an hour on the phone received confirmation that the disputes were removed. Then a week later a mortgage company tells me they're still showing! Frankly, I'm in mortgage and credit report XXXX-the credit system allows a company to file fraudulent claims for payment, and we the consumer are presumed guilty. There is a whole industry based upon this lapse in our system ... of which XXXX XXXX is a part. Companies now find it in their favor to make false claims, easily turn them over to collection agencies. They both know that the sums of money aren't enough for a consumer to hire an attorney. 'Credit Repair ' companies then feed the fraud, when there isn't a legal basis for their statements ... the basis for their 'credit repair ' is simply the hope and prayer that collecting entity will simply fail to respond within 30 days. This is fraud upon fraud. To make it worse, the credit bureaus are a money-grubbing effort, unconcerned about the consumer. Today, XXXX sends me a email saying my dispute is resolved, and give a link to view it. It goes to their site, but when pushed, it simply returns to the home page. They're fraudulently indicating I can view the report without being a paying member, yet I can't see it! Another part of this whole fraudulent process!
04/01/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	OH 44077	Web
complain was : I purchased a XXXX premier package from this company and spent several weeks and at least 15 to 20 phone calls getting them to do the job I paid for. I was assured my dispute would go out within a certain timeframe, three of them did, three did not. In addition my disputes were not customized based on the documentation I uploaded to the company. When the work was finally done Lexington would not provide me with a copy of the actual disputes they had submitted. As a result I have zero proof they actually completed the work paid for. They sent me a string of numbers and claims this was the dispute, and that they could not actually provide a written version, however this seems incredibly unlikely. The end result being that obviously my Negative and invalid credit Reporting remains on my credit report. I feel this company has failed to deliver the services that promised on multiple levels outlined above. I was billed twice XXXX on XX/XX/XXXX and XXXX on XX/XX/XXXX My invoice # XXXX My client ID I did file a complaint with the XXXX XXXX XXXX on XX/XX/XXXX. Complaint ID XXXX. The company responded and claimed to have sent me the disputes, however what they actually sent me was a string of numbers. When I reached out to them it They were continually unable to provide them. Additionally in this complaint the main issues Im not producing the work, the duplicates and excessive billing, and the late delivery of work if it was even completed were never even addressed. Regardless the XXXX XXXX XXXX saw fit To flag this complaint as resolved even though it wasnt and I am extremely disturbed. I reached out to the XXXX XXXX XXXX by fax and expressed my dissatisfaction with the fact that they are A consumer protection bureau and it seems to me that they are covering up for this company in that this complaint was closed without the issues even been resolved. I feel like I was definitely scammed by this company and want some resolution My key issues outlined in this complaint were the inability to verify work, And double billing, And late submission of work if it was even completed.
06/27/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	WA 98311	Web
I have had over XXXX inquires that i didn't authorize. I had submitted a credit report score for loan purposes and the score came in the mail saying my score was XXXX which is impossible. I also recieved 2 others and my score has remained the same for years.. it usually is XXXX and the lowest it reached was XXXX which then was the time i recieved automobile solicitors calling me by the day and night. I also started recieving auto insurance company 's calling all day also. I know i only applied for a personal loan with XXXX company 's. And i can recall two of them calling me saying my loan application had be accepted and i was gon na receive funding in 24hrs. I submitted the verification information they required and i was told my funding would be deposited into my checking account the next morning. That my score was XXXX. I agreed with the amount and amount to be paid back. I was then transferred to a credit repair company who insisted i needed to give information as a assurance procedure since i was granted the loan. My credit score since these interactions have been all screwed up and my loan also never was recieved. This was a process that was used on me at least 5 times, thinking i was recieving the loan as promised and each time having been mislead and manipulated about the funding i needed and my credit score sumhow being effected by extreme measures. The companies i referring to are as follows.. XXXX, XXXX XXXX and XXXX.. also XXXX credit repair XXXXXXXX XXXX which multiple times attempted to charge me money saying it would come out of the loan amount i never recieved yet took my account numbers to any possible accounts i had. Very unprofessional results and manipulating sales pitches and technics. The department of XXXX XXXX also has done sum kind of report that is misused its authorized access. I have paid plenty and should not be penalized for my XXXX son whom is XXXX old now and i paid alot of the amount owed more then 85 % of the total. Please look into these reports against my credit i have not done this to myself. And how could i receive a XXXX credit score?
12/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 95822	Web
I have applied in the past for a payday loan to help with planning my wedding for next year. The advertising is VERY misleading to a consumer and the ad on the internet tells a consumer about someone can get a payday loan and that there is no impact on hit on his/her credit report score. I have had numerous calls getting my hopes up for a payday loan to repay them back over time that they ask me as to why I need a loan and and the purpose of the loan and they tell me that a firm could help me with getting my credit score up like the firm of Lexington Law when I tried to get a small loan and I was transfered to a person from a loan company to Lexington Law to sell me their services as well like a Third Party. The loan company I believe did not explain any TRUTH AND LENDING BUSINESS and any of the Fair Business Pratices. I do believe the short term payday loan services receive Money from other agencies " Kickbacks '' that i believe that both companies about that an individual tells them no like Lexington Law that Lexington law tells the customer that they can pull a person 's credit and challenge the validity of business that a a consumer applies for a credit card that they offer ways based on the laws to help repair someone's credit for what they say that they can deliver for over {$100.00} a month in which they take out their fee every month and they say it would help to get a consumer credit score up within 4-6 months and that a consumer can look at his/her credit report and all it tells the consumer that it tell that there has been a letter from Lexington law that these has " Just An Inquiring '' from Lexington.Law. This to me is very false and deceiving customers to pay a fee in for fixing their credit and Lexington Law I think is breaking " The Truth Lending Law and that they probably sell some of their business to another firm or these scammers or robocallers. This to me is Unfair Business Practice and False Advertising by a loan company and by Lexington Law as well and not doing anything about their customers credit report to fix it.
07/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	WV 250XX	Web
On Saturday, XX/XX/2019, I was trying to look at a picture of a rental home when I was immediately contacted by some Rent-to-Own company. She eventually said I was going to have to fix my credit and they could help me. I was completely unaware when she suddenly contacted a Credit Repairing company called Lexington Law. She got me hook, line and sinker on board with hiring them to help me fix my-and then also my husband's-credit. We did not expect it to be a scam or anything until I read your info earlier about how to detect the fraudulent ones, but now I'm convinced. First things first before she did anything I was informed I was going to have to pay {$14.00} for each of us on that day, immediately after telling me about the monthly fee we would be charged but " don't worry, you don't have to pay anything today ''. So I paid for mine but then when I realized I would have to do the same for hubby I attempted to stop it. I told her I did not want her running my card again because I didn't have the funds. She proceeded to say " Well I'll just run the card today and if it didn't go through it wouldn't be taken for 11 days. Confused as I was I repeated " Ma'am, I don't want you to run it again right now, can we just hold off and I'll call you later to pay it when I have it? '' She just continued to ignore me and repeated the same thing she said before. Finally, I guess to knock me even lower, she tells me that {$140.00} ( or somewhere around that ) would be debited from my account 5 days later. So tonight, when I read your warnings about being federally prohibited from requesting money right off the bat, I began this complaint. Furthermore, when I tried to set up my account, I was completely dumbfounded to only see my husband 's credit report details. Mine is nowhere to be found, when I paid for mine first, before I even added him to the whole thing. In fact, mine is the only one I paid for because I gave her a different card with no money on it. It makes absolutely no sense, except I fully understand that I got screwed.
10/24/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MA 01843	Web
I decided to cancel my account with XXXX XXXX and according to the agreement in section IV Term and Cancellation : You may suspend or cancel this Contract at any time and in a number of ways, including : ( a ) telephoning XXXX, ( b ) signing and mailing XXXX one of the Notices of Cancellation, or ( c ) sending XXXX a written request. XXXX honors all cancellation requests without condition or charge that are sent to XXXX within the first five days of the date of this Contract. I wrote a letter and I also signed and dated the provided Federal Cancellation Form. Since it was late Saturday afternoon, I was not able to mail it but because it was XX/XX/XXXX ( the 5th day after signing ), I sent an email request with the documents attached, I uploaded the documents via the client website. I updated my account and selected Do Not Challenge for all of the negative entries on my report to insure no work would be done before I could confirm cancellation. On Saturday the XXXX the 5th day after signing XXXX XXXX charged my credit card for {$99.00} and not only does the agreement clearly state I have 5 days to cancel without obligation, it also clearly states, several times, This fee will be charged after related services have been fully rendered. However, there were no Credit Repair Communications sent out so services were not fully rendered On Monday XX/XX/XXXX I sent the documents certified mail and I called the support number to follow up with the cancellation. XXXX XXXX is refusing to refund the initial fee of {$99.00} and instead offered me a {$40.00} refund, and that is unacceptable, I only want them to honor their agreement to cancellation without obligation. I am attaching the agreement as a supporting document. Also I would like to note they incorrectly notified me that a negative item had been removed from my XXXX credit report when in fact it had not. I was sent an email and it was reflected in the client website. I am attaching screenshots of the client website and the email as supporting documents.
09/11/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	VA 236XX	Web
The last year or so Ive been seeing some red flags. Please allow me to explain it the best way I know how. I have a credit card from XXXX. The due payment date is the XXXX of every month. But I like to pay early so I may pay it somewhere around the XXXX of the month. On my credit report I was receiving from XXXX XXXX, It shows where Maybe on XX/XX/XXXX, I was late making that payment, somehow on the XXXX it show XXXX law had it remove. I havent notice none of this until I got tired of arguing with the companies and then I felt was putting this on my credit report.I have tried numerous times to call and speak to someone at XXXX XXXX, and I only spoke with a paralegal. I explain all the different things I felt were in correct I ask them numerous times if they could call these different businesses and find out why they keep saying Im late when Im not. To see if these different business would correct what I felt was their error. They said they couldnt do it. I also pay off my school loan in XXXX XXXX. It was showing up as late payment in XXXX. Its called XXXX, or XXXX XXXX XXXX. Was was the meaning of XX/XX/XXXX as current, when its been pay off. And other records show me as late payment. Other bills kept popping up as late payment or unknown. The reports I was getting didnt look like it came from the three major credit bureaus. I look at the way it was written up, the paper, so many unknown, what does that mean. I kept bring this to XXXX law for their assistance, and again I was getting the same respond when I did call. I had to call the places and try to get it straighten out. For months I would call them, sometimes we would aruge over the phone.Because theyre telling me, they have not report that, and I just believe they all did. I really believe inlexington law. It wasnt until I step away in XX/XX/XXXX and took timeout to go over my credit report, to find a lot of in accuracy.. I am very hurt and surprise and shock at this company. I now dont trust any repair company.
03/15/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	OH 44094	Web
In XX/XX/XXXX, my husband and I contacted XXXX XXXX XXXX to start with credit repair services. They stated it would be $ XXXX, per person, but did not disclose how many months it would take to finish the case. So we started the process, paying $ XXXX for both my husband and I to do this in hopes that by this spring ( XXXX ) we would be ready to purchase our first home. We were sadly mistaken. It has been 6 months now and we have seen minimal, if no, progress at all. They would send us emails stating that certain things were removed from our credit report, only to find out months later, that it indeed was not. The biggest thing was our bankruptcy from XXXX. They stated that it would be an easy fix to get removed. In XXXX, we were sent an email that it indeed had been removed. Looking at our full credit report this month, it was NEVER removed. So we were paying for services, that they said were happening, but were not. We paid a total of {$1500.00} to XXXX XXXX and it only hurt our credit more. This has been a very upsetting process and the loss of the monies that we spent have been even more upsetting. We were promised a certain service and it was not provided and paid a lot of money for the services not rendered. We have since canceled our services ( which was not an easy process and they said they were still going to charge us again in XXXX for another month of services that were not rendered. I told them I would not be paying them in XXXX and they stated they will withdraw it from the account on file, which I did not authorize ) in hopes that we can repair our credit ( and the damage that they did to it ) on our own or with another company. The fact that they did not disclose how long it would take or how much money we would be paying, is falsifying to their customers. I will attach all the letters from XXXX XXXX and can provide our credit report to show that these were not in fact removed, if needed.
08/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 93551	Web	Older American
Lexington Law is scamming the consumers because they are telling you that they can clean up your credit and help raise your credit scores. My credit score hasn't gone up and they are taking my money and I am so upset that I have given them this opportunity to assist me. I am trying to clean up my credit and raise my score but Lexington Law pretends that they have a team of paralegals working on your file. They only work on your file when you call them. I don't believe that any of these people are legitimate paralegals and I have asked to speak to a supervisor and that never happened. I have asked to speak to a lawyer and that never happened. I am paying them {$59.00} every month since last XX/XX/2020. I want them to return all of my money from day one starting with the first initial payment of approximately XXXX for setup fees and XXXX fees to start the services for approximately 9 months. I called last week and asked them to stop my services and the agent told me that cleaning up credit is impossible because the only person that can remove anything off of your credit is the Credit Bureaus. I said to her why did your representatives tell me since they are lawyers they can remove all of the derogatory negative items that are impacting my credit. They haven't done anything for me but caused me nothing but stress and financial suffering to pay them monthly to see nothing changing on my credit profile. I can not purchase anything, I can not apply for a credit card. The agent told me that I need to stop using my credit cards. I am paying them off as quickly as I can. I want my money reimbursed to me today. I want them to stop sending my calls to the XXXX and have them read from a script to me and nothing gets done. I am exhausted having to call them every two weeks to make sure that they are doing what they told me that they would do. They have done absolutely nothing for me.
12/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 75025	Web
I reached out to Lexington Law on XX/XX/2020 at XXXX XXXX. I spoke with a man and provided him with the description of the negative items on my credit report. He advised they could help remove these items, and sent me an agreement to sign while we were on the phone so they could get started which I did. During the 4 months I was with them, nothing was accomplished. From XX/XX/2020 - XX/XX/2020 I got a notification from them that a negative item was removed from each of my credit bureau reports. I reached out to them as it was only being reflected with them and not with my other credit monitoring services. I spoke with XXXX XXXX which informed me the removals were permanent which turned out to be a lie. I set up the disputes in order of importance, however the first acct XXXX has not being worked on since XXXX. When I reached out they stated the next update was due on XXXX. I requested an escalation for one of my account and this was incorrectly done. They provided me with a letter to send to the creditor. The letter stated that I had 2 account being reported incorrectly and to verify the account which was incorrect as I only had 2 account and was only trying to get the late payment removed. And they have the nerve to charge me. My attempts/ email to contact them has to be sent multiple times to get a reply. When I get a reply it will be simple copy and paste template. I now realize this was all a scam. They said they could help me with the negative items but it was all a scam. I would like all my payment refunded from XXXX - XXXX. Date Status Description Amount XX/XX/2020 PAID Monthly Subscription Fee {$110.00} XX/XX/2020 PAID Monthly Subscription Fee {$120.00} XX/XX/2020 PAID Monthly Subscription Fee {$120.00} XX/XX/2020 PAID First Work Fee {$79.00}
09/06/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33157	Web
I have been a Lexington Law Customer since last year and have found their service to be misleading and fraudulent. I have paid Lexington Law for the removal of inaccurate accounts and had these same accounts removed, only to return back to my credit file less than two months later. Which defeats the purpose of paying monthly and also charges late fees if the invoice amount is not paid by the due date. Lexington Law charges a work fee the first days of stating services and then a week later charges the first month amount which can be from anywhere to over a $ XXXX XXXX depending on how many account has to be challenge of disputed. XXXX XXXX was deleted a few months ago and prior to that XXXX XXXX and both accounts have been listed back to my report. Which has the customer to start their entire case and payments back over again as if there was only a temporary deletion. I am requesting for a refund in the total amount of what was spent on this entire case since opened. A customer should not have to pay over and over again for the very same account that was deleted by a law firm. I have stopped paying Lexington Law and have nomore work being done on my case do having to pay again for the same accounts that are reappearing.Thats fraudulent and misleading. I am requesting for my funds to be credit back to my debit card that the payments were made. Starting from the time of the first payment to the very last payment in XX/XX/2020. I have many supporting documents that prove the account stated above was deleted after Lexington Law disputed and also when these account were listed back on my credit report. We are not paying services for temporary deletions and I will not recommend this Law Firm to anyone and I will also take further action on this matter.
02/23/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	MI 49525	Web
I just received a phone call at XXXX XXXX from XXXX XXXX claiming that she was doing a curtesy call and that she was a lawyer trying to do a follow up of a complaint I made thru you guys against a payday loan and XXXX XXXX she when I then asked to clarify who she or what company she was from and then stated XXXX XXXX I said I should not be talking to you if your the one I am making a complaint to and that she should not be calling me she should be giving the CFPB a response to my complaint not following up to me directly regarding the complaint seeing that she also stated that she is a lawyer she should of known that and not reached out to me to question me about a complaint made to XXXX XXXX the fact that she went behind and directly reached out to me is not what she was suss posed to do not know where's when I make this complaint nor when I submitted that complaint did it says that the person that I made my complaint about would reach out to me the CFPB stated after and in the following email that as soon as you guys recieve a response you will follow up with me of the response from the business not that the person said complaint was against would reach out to me that is a lawyer tactic she was trying to get away with thinking that I would not catch on I do feel that she reached out to me as a tactic to so called get me to incriminate myself per say by saying something not as the same for first complaint I feel she was not proper and that a lawyer with any professionalism especially someone with XXXX XXXX would know not to call me as well as making a what she called it a curtesy call before she gave the CFPB her response the call lasted 6 minutes as recorded on my call log
02/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NJ 07093	Web	Servicemember
Lexington Law Firm promised that they would be able to remove all negative items on my credit report as well as improve my credit score by 100 plus points. They did not communicate what they would be challenging or disputing with my account. I would only receive emails sporatically informing me that they sent a letter on my behalf to date I have not received anything solid, other than their word. I have seen no movement from any credit reporting agency or collector. I've contacted them many times and to ask what exactly is in those challenge letters and they wouldnt say. They are unclear and when contacting a representative or paralegal they would inform me that they are doing their best for me but never tell me what exactly they were doing. They misrepresented what they could do for me to keep me as a client. Every time I contacted them with concern or questions they would tell me that I need to have patience. As a client I was led to believe their promises of negative item removals as well as credit score improvement yet that has not been the case. I called to cancel today ( XX/XX/2020 ) and was charged for a cancelation {$34.00} dollars even though they had previously explained that I would only be charged on the XX/XX/XXXX for their services. I have come to learn that such charging is illegal under the CROA laws which govern credit repair companies. I would like my money back for work they never performed and for the misleading way in which they took money but never assisted me. They charged me {$58.00} dollars to sign up in advance, then {$100.00} dollars monthly for service for 4 months and just now {$34.00} dollars to cancel. My total has been {$520.00} and change
08/27/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	ID 83301	Web	Servicemember
I received an e-mail that was by nature meant to instill fear in me. One statement says, " You might be immediately sacked by your employer as they will be notified. '' This is a direct statement that I have copied and pasted here from the e-mail I received. According to the law, they may contact my employer to gain information, but they can not notify them of the nature of the debt. This statement is meant to make me fear that they will intentionally try to get me, " XXXX, '' by my employer. Additionally, I have not had any contact regarding this account until today. They have made false statements to attempt to instill fear into me. Below is a copy of the e-mail ( minus personal information ). We already contacted you several times regarding your unpaid loan account but failed to receive any response from your side. We are ready to file a lawsuit against you and report this to major credit bureaus and inform the IRS regarding this lawsuit. You will have to face severe consequences like : 1. You might be immediately sacked by your employer as they will be notified. 2. Your credit will be ruined. 3. Your wages can be garnished. 4. Your bank accounts/credit cards will immediately freeze. 5. The IRS will put a hold on your Tax return. Before proceeding ahead, this is your final chance to settle this debt outside the courthouse. We just want to know your clear intention in regards to the above mentioned loan account whether you are willing to take care of it or not? We are also willing to provide you with a payment arrangement or one time settlement according to your convenience. Please respond ASAP as you have two business days to respond.
02/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	AZ 85257	Web
close to End of XXXX of XXXX I asked the details about the process at Lexington Law Firm... just as they advertised on the phone that it takes 90 day to get things removed. said they are 100 % sure they can take care of this for me. I informed them i need this done in 6 months during that time frame I fixed my one of my reporting on my own i informed them and they asked me to send the paperwork to them. Next thing you know i get an email saying THEY had success removing an item of my credit report. and listed the one I sent to them in the first place. I paid {$120.00} per month for 6 months straight with ZERO Success on their part. All lies. I than read the review, it was 3.2 on XXXX. i spent money on and expecting ANY type of results which I never got. I disputed the item in XXXX and they reached out to give me one month free RE Explained the process to me, which by the way was totally different they what they first told me. At this point I was just fed up. I have went back and forth with them never being able to talk to an ACTUAL ATTORNEY. instead the paralegal who have no idea what they were doing. Now my bank says its past the 90 day so they refuse to help me and thus why I am reaching out for help. I spent {$770.00} not including XXXX ( free month ). My credit score is still the same, no changes. i have attached the reports showing XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX - its still the same. ZERO CHANGES. I work hard for my money and I had been so let down by a company who I was not even allow to talk to an actual attorney. I was so let down by them and taken advantage by. I don't know what more I am capable of doing to resolve this.
10/23/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NV 89128	Web	Servicemember
On XX/XX/XXXX I contacted Lexington Law Firm with regards to needing assistance with removinginaccurate information from my credit report. I explained I had contacted my Car Loan company with no resolution. I was explained the program, and asked the representative explicitly wouldI be charged if no actions were taken. On the recorded call, he said " no ''. I then gave my card number and was immediately charged {$14.00} for a transunion credit report. I was then advised I would be charged a {$110.00} fee if action was taken. On XX/XX/XXXX I received direct coommunication from XXXX XXXX that they matter hadbeen successfully resolved in my favor. I logged onto my Lexington Law Firm portal on XX/XX/XXXX and sent a message requesting cancellation. I noted that there were no pending charges. I did not receive any communication from the company until XX/XX/XXXX by phone. On XXXX XXXX, I received a phone call from anassociate trying to " sell '' a lower package. I advised as outlined in my email communication, I wanted to cancel. I was then advised I was going to be charged the {$110.00}. She stated there were challenges sent out on XX/XX/XXXX and XX/XX/XXXX ( AFTER request for cancellation ). I advised there was only one account in dispute, and it had been corrected. I then asked to speak to a manager. The supervisor XXXX was equally rude, and would not provide an employee ID nor last name to distinguish himself. He stated I had " 5 days '' to cancel, to which I advised him the discussion on the recorded call which lead me to enter an agreement with the company. I asked him to have the original call pulled and to have a manager call me.
10/09/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	CA 94544	Web
Lexington Law Firm signed me up for their Lex on Track service at {$29.00} per month, to " repair '' one bureau at a time on a rotating schedule. No results were seen in the first 90 days of their service. However, on my own, through my own personal time and expense, contacting the credit bureaus directly on my own, I was able to achieve some items being removed from my credit report. Lexington Law tried to claim this as part of their success with their program, even though they did not deal with all three bureaus and could not have achieved this without all of the documentation I had available. I then " upgraded '' to the XXXX XXXX product from Lexington, since it dealt with all three credit bureaus. Once again, Lexington Law took credit for my previous works and kept sending emails and correspondence regarding their billing, but not about my actual case. I reached out multiple times to ask what Lexington actually did, and they just directed me to their " dashboard '' which just said that they sent letters and were awaiting responses. None of those responses were reported to me or received by me. Lexington is trying to " Collect '' now for the fees for " past work '' done ... which they have yet to prove they've done. They have now " Closed '' my account, stating that they completed their work and are requesting more money for " past work '' they have yet to prove they've done. They did not deliver anything on their end. Any changes to my credit reports came from my own activities, calls, letters and correspondence sent to the credit bureaus and my former creditors, directly.
10/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 77471	Web
I hired Lexington Law to repair my credit for three months, approximately XXXX XXXX XXXX. I cancelled the service because they were not getting the results I expected. I received a call from Lexington Law around XX/XX/XXXX. I was asked why I cancelled and I told them it was because they sent too few letters and they were not focusing on what was important to me which was removing the bankruptcy public record entries from my credit report. The lady I spoke to told me that they would focus on the bankruptcies and getting those removed and they would charge me a lesser fee. Lexington Law only sent one letter to address one of three bankruptcy entries on my credit files. The other letters they sent were ineffective, I got letters from the credit bureau saying they would not remove the information because Lexington Law had sent multiple letters for the same entry resulting in the credit bureau confirming the debt. I called Lexington Law and cancelled the service on about XX/XX/XXXX. I was supposed to get my first charge XX/XX/XXXX. I received an email confirming the cancel and then this morning I get an email saying my service level has changed and to expect another charge in XXXX. I do not feel Lexington Law did what they promised when I agreed to rejoin therefore I want them to refund me any bill from XX/XX/XXXX and I need to make sure they cancel my service and cease trying to bill me. I tried to text with Lexington Law and no one replies for several hours and I can not get through on their customer service line that keeps saying it is busy.
06/04/2020	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 765XX	Web
Received the Following Email : XXXX XXXX Legal Notice -Loan Payment XXXX / Spam XXXX XXXX XXXX To : XXXX XXXX Bcc : XXXX XXXX, XX/XX/XXXX at XXXX XXXX For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam. CASE NO : XXXX Loan account : XXXX Amount Outstanding {$880.00} Original creditor -XXXX XXXX XXXX Amount : {$450.00} ( Till XX/XX/2020 ) This is the last and final notification as we are going to proceed with the legal charges against you and you will be soon served with the court papers. If you really want to avoid the situation, we merely require you to contact us back to make the payment. Just in case we do not hear back from you, we will proceed further with the charges and we have the entire right to inform your employer about the situation, garnish your wages and freeze all your bank accounts. Please respond ASAP as you have two business days to respond. You have to further contact with our manager XXXX XXXX XXXX XXXX Email Address : XXXX XXXX XXXX XXXX XXXX parent company of XXXX XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX and many more. Thank you
07/28/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77521	Web	Servicemember
I had signed up with XXXX XXXX credit repair services on XX/XX/2018. I had given them from XX/XX/2018 until XXXX and to see if they had done anything for me. They had stated false claims on each and every telephone call. I had felt that I was being strung along just for them to keep collecting money from me for services not preformed. I do believe that giving them a total of four months was more than a fair amount of time. I had called to cancel and I was hung up on a total of three times. The fourth phone call I was finally able to talk with a person that had said they would send me an email conformation stating that I had cancelled my services on XX/XX/2018. I have not received this email as of yet. They had immediately charged my credit card as I was on the phone with them. I was using the home telephone and my mobile phone showed an alert from my bank that my credit card was charged {$72.00} dollars. I was paying {$89.00} per month for their services that were not rendered. So I am assuming that this {$72.00} was a prorated charge. The person I had spoken to on the phone attempted to entice me to move up to their higher level of service. That being {$100.00} and XXXX even though I had explained to them that I was cancelling service due to a financial hardship. They then had went onto stating that I could then receive the same level of service for a much lower cost. They told me that I could have the {$89.00} service level for {$24.00} per month with all the same exact features and level of service would remain the same. I felt robbed
08/04/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	NY 10036	Web
. When I requested the same information from the XXXX XXXX XXXX XXXX account which was over 7 years old they provided the information that I needed, and I was n't responsible. Therefore, I naturally requested that same information from XXXX XXXX upon closing the account. XXXX XXXX customer service/debt collectors continued to resist providing any information regarding ownership of the business account. XXXX XXXX provided, no letter 's, nothing on federal guideline facts. I 'm now just being informed of this federal guidelines fact on Friday XX/XX/XXXX, why was n't I informed of this fact upon on closing of the account? The reason I decided to stop using XXXX XXXX was poor customer service from your global locations, and it 's had to find places that take XXXX XXXX in XXXX. XXXX XXXX debt I paid that immediately when that showed up on my credit report. I yearly use and pay of XXXX Dollars in Credit. I pay my bill 's on time and I have an impeccable payment history. I will not stop, until this it 's been removed from my credit profile, and that has to happen immediately, if not I shall seek compensation. CFPB Ref No : XXXX Ref : XXXX Subject : Your XXXX XXXX XXXX Business Credit Card Ending in XXXX Account Liability Credit Reporting Dear XXXX XXXX, Account Liability We are required to retain copies of applications for a period of 25 months according to federal guidelines. Our records reflect that your account was opened on XXXX XXXX XXXX. Therefore, we are unable to provide a copy of the application you submitted for this account.
06/14/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 90275	Web
I was supposed to get a refund of around {$100.00} dollars weeks ago circa XX/XX/2023. They said they couldn't put on my original card cuz I got a new one and they offered no options on the refund Then they said they could put it on my new card and it apparently " bounced back '' and to call the bank. The bank said that didn't happen. They ran it again and it didn't go through. I called and they said they would put on a refund check and it would take 14 days to process and it never came. This morning I got an email stating it couldn't " go back on the original payment method ''? I was so confused that they lied and wouldn't give me a refund. I don't want to wait 2 weeks for a check being mailed to me as previously promised. I want it on my new card from the same bank because I got a new because of fraudulent charges. I'm XXXX XXXXXXXX and desperately need that refund on my new card ( as promised ). I think it was because from the initial payment that they got sued by a federal agency for never doing again to people without services being performed. I will never use Lexington Law again. They had 5 items removed after paying 3 months of {$100.00} and my score was displayed was way higher on XXXX then it actually was when I checked XXXX officially. I do not recommend this business to anyone! I tried to go on the lowest costing plan ( {$25.00} ) but they said they can only remove one item in 4 months. So you're actually paying to have {$100.00} to have one item removed. I'm so upset I may whistleblow CFTB. So disappointed.
05/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 10037	Web
I called Lexington Law Firm on XX/XX/XXXX. I was advised that the services would cost {$130.00} should I keep them past 5 days. I later that day called to cancel but the law clerk assured me they are helpful. I then found out that they were being sued so I called back. They make it impossible to reach anyone when you ask to cancel the line is disconnected. I found an email from an employee of theirs so I wrote them my request to cancel in writing and have it on file in my email. They close off the chat and when you call the phone says they are closed on Sunday which was my date to cancel so you have no means to cancel other then an email to someone at the firm which is hard to find. When I called on Monday to ensure i had been cancelled they had not cancelled. I continued to chat at length about cancelling they just refuse to let you cancel and leave. He finally cancelled and I get a message stating I will be charged {$130.00}. They did absolutely nothing. My account remained the same they sent nothing out on my behalf and I cancelled like they stated within the time frame, but because they are closed and know they have gotten my email they are stating that is their general email mailbox. That should not matter as it is attached to their company and is there on file for them to look at. This company is super shady and once they have you in the company refuse to let go of you until they get some sort of money even for services not rendered. I will also be reporting to my credit card company. They need to be closed down.
07/13/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	IN 46235	Web
Lexington Law called me in XX/XX/XXXX, letting me know they could help me get my credit repaired and raise my score. I was in need of credit repair since I had been denied a few places of residency because of bad credit, so I signed up over the phone for {$120.00} and then began paying {$89.00} monthly. On XX/XX/XXXX, the charged my debit card to pull my credit report for {$14.00} without notifying me first. I was not aware that they charged separately to do this along with my monthly charge. I called mid-May XXXX, requesting to cancel my membership since I no longer to keep paying them monthly. In a little over a year, they had only gotten my Student Loans back on track and helped get a medical bill removed that belonged to my daughter and had been paid by her insurance. The gentleman I spoke with over the phone confirmed that my membership had been cancelled and I shouldnt be charged any further. There were two charges that showed up on XX/XX/XXXX, on my bank statement from them. On XX/XX/XXXX, I had two charges from Lexington Law on my bank account, one the amount of {$89.00} and one for {$19.00}. Neither of these charges were authorized. I called them at the number Ive always spoken to them on, XXXX, and it rang for 2 minutes 4 seconds. There was never an answer and no voicemail even picked up. Ive been unsuccessful with getting in contact with them since to find out why I got charged for services that I never received and still havent been able to find out how to receive a refund for these charges.
04/13/2017	Yes	Other financial service Credit repair	Advertising and marketing	CA 95826	Web
I was notified by a creditor that my personal information was being used to change/ charge on my credit accounts. Upon reporting and freezing account with credit bureaus, I found that I had been solicited by a " credit repair '' law firm in the form of them running my credit report. In addition to this law firm running my credit report, at the same time my identity theft was being committed, I have been receiving credit and loan offers in the mail. I believe that in my research for a personal loan/debt consolidation when I visited XXXX, my personal information was SENT directly to an unsecured site, where misc companies could view and solicit. At the same time, My personal information was stolen. IDENTITY THEFT. I decided NOT to pursue a loan, and I did NOT need credit services or credit repair and I thought I had deleted information on the XXXX site that I landed on. I certainly DID NOT agree to a credit check or any further solicitation from any lenders or credit services. THE ISSUE IS : Whatever unsecured site ( s ) these lenders, credit repair companies, etc got my personal information from, is also where the information was unsecured for IDENTITY THEFT to occur. I would like to investigate where they got my personal information from and this may lead to the person/persons who used my information in IDENTITY THEFT. The Company that ran a credit check ( 3 times ) without authorization : Lexington Law PGX/LEXINGTON/LAW XXXX XXXX, UT XXXX XXXX Loan Solicitation By mail : RPM Lenders
04/05/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 196XX	Web
I XXXX XXXX am filing this official complaint to get reimbursed XXXX $ from XXXX XXXX and am this complaint also in conjunction of My current financial institution XXXX XXXX Bank XXXX Pennsylvania. I am sure XXXX is operating fraudulent. Upon signing up with their initial paralegal to start proceeding with credit repair I was verbally quoted a specific charge of XXXX $ per month. Then I was contacted by another paralegal to re-evaluate my case. This paralegal quoted a price of XXXX also she said she would transfer me back to customer service to see if they would honor afore said price when I initially signed up for credit repair. I am fully aware that the reason I was contacted the second time was because prior to XXXX charge I had shut XXXX XXXX debit ach for XXXX down. So in turn they reach out again and literally bully me verbally into reopening ACH for a totally different amount per Minth but yet My XXXX XXXX account is being ACH debited from XXXX every two weeks. I dont get it? And then they super imposed my signature to a new contract and XXXX XXXX Believes XXXX. Why? Because XXXX XXXX knows I tried to stop ACH and they are aware that XXXX are literally Robbing people. I wS asked by XXXX XXXX if I wanted to stop transactions on my account? What? And I would be a damn foul to keep that account open so XXXX can go in my account and take more money? The snow ball effect starts then I have more problems with XXXX XXXX overdrafts which are XXXX $ each. So very Sincere XXXX XXXX XXXX XXXX
03/27/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34957	Web	Servicemember
I complained about a few charges not being correct on my credit card to the credit card company. They fixed one of them the other two they were working on but all the sudden they put my credit card ito {$0.00}. I've never used my credit card down that low before. XXXX XXXX put on there the {$0.00}. I've asked him multiple times to correct it they keep dragging their feet and now I'm paying for it because it shows that I am 70 % of my credit rating because I haven't paid my credit card off because they're not giving me the right numbers due to the investigations going on. It's been about a month and they still have not corrected the amount on my card. I've asked multiple supervisors to fix this I've called multiple times it seems like they're dragging their feet they don't want to correct it so I'm paying with for it showing that I have bad credit on my credit report because I'm full on that card which is not true. Every month I've paid that credit card in full up until now they're the reason why I'm not paying it off because I don't know where I'm at. It's not fair for them to report to the credit bureau that I'm XXXX 70 % up on my credit card I wouldn't be there if they'd give me the proper denomination of where I'm at on my balance. It almost feels like they're stealing money from me. I would like this corrected immediately I can't keep making phone calls I'm getting stressed out I'm a XXXX vet. They're treating a XXXX vet like I'm a homeless guy. Please have somebody fix this.
03/25/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 10454	Web
On Monday, XX/XX/2019 ; I was offered to enroll with XXXX XXXX in order to fix my credit. I agree to enroll and take advantage of their services to help me improve my credit. That same Monday night, I sign up. They indicated I can have a 50 % off when I sign up a friend or family member, I decided to sign up my wife as well. I notice they place my wife on the wrong plan and called again wanting to correct the issue ; they stated the problem was fixed. On Saturday, XX/XX/2019 I noticed in my bank account that XXXX XXXX had charge me {$20.00} dollars extra incorrectly. When I called to dispute they stated the department who handle the issue was close on weekends which it was never explained to us before and only gave us the solution to call on Monday morning. On MondayXX/XX/2019 ; I tried to call XXXXXXXX XXXX and just canceled the service overall and they told me I can be cancel, but I won't be to get a refund because it was 5 days after I'm requesting the cancellation. When I sign up it was told to me that I can cancel any time but was never mention that I would get a refund. Also ; I felt cheated because it may it seem like they process the payment incorrectly on Saturday XX/XX/2019 and not on Friday, like they knew if it was charge on Saturday I won't have a chance to claim my refund if I cancel the following week. The only thing it was told I was going to get refund was the {$20.00} dollars which is unfair if we cancel and never use the service more than 5 days.
06/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 91403	Web
Lexington Law Firm is misrepresenting their outbound customer service as being " paralegals ''. They are not! When I asked on 3 different occasions to be connected with a US licensed paralegal, I am being told that all calls are rerouted to the call centers located outside of the US. I did ask to the last customer service representative her name is " XXXX '' if she was a paralegal, she said yes. I asked her if she was licensed in the US she said no. Then I asked to be connected to a US paralegal, she then told me to hang up and try calling again but that all calls are rerouted. I have several issues on my case I need to discuss and for this, I need a trained and licensed paralegal and not an impersonator. I have been with that company for over 13 years and paying {$49.00} / month. Things never seem to move fast enough. My credit has improved by my own doing. All they have done is send generic letters to the credit bureaus without specific or personalized explanations. When I pointed out some issues which should not be there and require a personalize intervention, they turned me down. This company charges you a subscription for " credit repair '' services. All they provide you with is print and mail letters you can probably do on your own. Unfortunately, when you are as vulnerable as I was 13 years ago, trusted them when they told me that the process would take no longer than 1 year, it has been 13 years! How much longer does it take to correct the same problem?
03/19/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	MA 02149	Web
FIRST, I WAS PAYING LEXINGTON LAW TO HAVE THINGS THAT WERE COURT ORDERED IN MY DIVORCE XXXX TO B OAID BY MY EX-HUSBAND THAT WERE NOT PAID AND REPORTED ON MY REPORT TO BE REEMOVED. THAT NEVER HAPPENED THEY NEVER TOOK CARE OF IT AS THEY STATED WAS DONE. SECOND, I WAS PAYING THEM TO NOT HAVE MY REPORT RUN EVERY MONTH TO REPAIR MY REORT NOT CONTINUOUSLY RUN IT OR ALLOW IT TO BE RUN RANDOMLY RUNNING INQUIRIES CREATED THE SCORE TO DROP. THIRD, WHEN I HAD A NEAR FATAL ACCIDENT AS A XXXX XXXX XXXX XXXX AND WAS SICK WITH XXXX I INFORMED ALL CREDITORS AND THE JUDGE DECLARED ME TO BE COVERD UNDER THE FEDERAL ORDER OF COVID TO BE RELIEVED OF FINANCIAL OBLIGATIONS. THIS WAS ALSO PRESENTED TO LEXINGTON LAW AS WELL AS MULTIPLE CREDITORS BY ME AND THEY WERE NOT REMOVED. I WAS DECLARD UNDER THAT DUE TO NOT BEING ABLE TO WORK FOR ALMOST A YEAR. AGAIN I WAS FEDERALLY EXCUSED BY COURT ORDER XXXX. LAST THERE ARE MUTIPLE ITEM AND ADRESSES THAT ARE NOT MINE AND AFTER GETTING ROBBED OF {$120.00} A MONTH BY LEXINGTON LAW AND GETTING IGNORED MULTIPLE TIMES EVEN WHEN WRITING LETTERS AND HAVING ALAWYER WHO IS NOW RETIRED WROTE A LETTER., THEY HAVE YET TO TAKE CARE OF THIS. I AM TRYING TO PURCHASE A HOUSE AND BUSINESS, I HAVE TO WORK NOW 80 HR WEEKS AND I AM STILL GETTING NO WHERE WITH THIS CREDIT. THERE ARE MUTLIPLE ITEM THAT NEED TO BE REMOVED ENTIRELY. THAT LEXINGTON LAW SHOUD BE IN A CONSUMER GROUP COMPLAINT. THEY REFUSED TO RETURN ANY MONEY AND IGNORED ANY REQUEST I MADE.
03/29/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 117XX	Web
I tried to get a personal loan and was turned down but received a phone call from Lexington law and they told me that they could pull my credit and find out why I keep getting turned down. They said it would be XXXXXXXX XXXX and change and I said forget it. They convinced me that they could help with that information and after some persuading I agreed but I didn't have any money in the bank and I told them to take it out on the first of XXXX. As soon as I gave them my credit card number they read me a list of things. One of them was that it would be a recurring charge for the credit report which they never told me. Then they said that I was enrolled in their program for XXXXXXXX XXXX a month even though I am already working with a credit repair agency which I told them. The conversation got a little heated and I told them that I didn't agree to anything and I didn't want them to pull my credit. He replied I already have your credit card number and made it clear that he was going to use it. I got very angry and said a few things on my mind and hung up on him. I immediately called my bank and found out that they had already tried twice to withdraw money from my account and it was a different amount and I had told him I didn't have the money in the bank and they tried anyway. So I changed my credit card number but I keep getting emails from them implying that I agreed to their service. I sent them a message but they continue to email me.
12/03/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30350	Web	Servicemember
I was having issues with collections on my credit report recently and in the pass with to apartment agencies and also have an issues with other employers and car dealerships doing inquiries on credit report without asking me. I was trying to get rid of my collections, charge offs which I thought were inaccurate and reported incorrectly the credit agencies because of my racial and XXXX veteran background. I tried to work things out with credit repair agencies such as XXXX XXXX XXXX XXXX XXXX XXXX to help me clean my report and dispute the inaccuracies on my credit but all I got was the same results of bad credit and nothing to help me get employment or a home. I was unemployed and homeless at the time of the reporting to the credit agencies but I still paid my bills to XXXX and other credit repair agencies to help to clean my credit. I think terrible service to a veteran and it my credit should be clear of inaccuracies. I hsve contacted all my creditors to workout a payment plan and resolution but most of them have sold the account to collection agencies and credit attorneys who harass me with letters in the mail and emails about making higher payments and threats from old creditors about bills I already paid over multiple times. I just want to new credit report and new start for all my troubles. I did my best to pay everything owe but in the end their trying to make me pay more interest than before if I do n't pay up.
02/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	LA 71112	Web
I am writing because of a problem I am having with a credit repair company Lexington law, which I hired last year to work on my credit issues. The company took my money for a year and showed nothing by way of results or even activity. When I called them to inquire as to what they were doing they would tell me that they were working on it and would only call me when they wanted money from me and to continue to sell their progress on my behalf. During the time I was under work contract with them nothing ever changed that I didn't initiate myself. And when they tried to take credit for changes in my file that I did as a result of on time payments or other small disputes for accuracy they actually tried to tell me this was the result of their efforts on my behalf and I would correct them and tell them it was not. In the time that I was with them nothing ever changed, I was never contacted by a credit reporting company or a collector to negotiate or settle an account. Lexington Law took my money and fed me lies in order to continue billing me. By my estimation they deducted close to {$1300.00} dollars and change from my bank and never did anything. They charged me for a months work in advance when I canceled. I am disgusted with this process and nothing was ever done. No results at all. I would like my money back from this company because they took advantage of me. I am asking this agency to help me with this problem.
11/08/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Public record information inaccurate	LA 700XX	Web
I am filing this complaint using information obtained from XXXX credit reporting agency. On XX/XX/18 I filed a dispute on my XXXX credit report. It was showing that I had 3 public record reports. A few days before the 30 day deadline, it was closed with no change. I contacted XXXX, to see where the information come from. XXXX gave me a tremendous run around, then ended up naming multiple companies as the source. I am filing this complaint on all of the services that XXXX stated where involved. I am hoping that if you where not involved, that you will at least provide a letter stating that you did not report the public record information to be true, and correct as XXXX has stated. XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX, La XXXX XXXX XXXX The dispute timeline was filed on XX/XX/XXXX-XX/XX/XXXX XX/XX/2018. Once again I ask if you are not the involved party, please at least for the protection of myself, and your name a statement that you have not reported, not obtained a public record search. XXXX is using merged information, violations of the FCRA, and there breaking the law to try to push this off on me, and others. Please I am begging you to do the right thing, and help me fight XXXX. If you are the reporting co, please leave proper contact information, so I may call you, and get this taken care of. Thank you in advance, XXXX
11/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 32073	Web
I heard a radio advertisement for XXXX and how easy it was to get a {$5000.00} loan with challenged credit. At approximately XXXX on XX/XX/21, I entered in my personal information including social security number, bank information. I immediately got a phone call after applying on their website. After speaking with a rep from XXXX I was transferred to a Lexington Law rep with the email address of : XXXX. In speaking to him ( forgot name ) about the {$5000.00} loan, he stated he needed to " run my credit '' to get an answer. I approved this thinking that I would soon get a decision. He soon started talking about the negative items on my report and how his company Lexington Law could get them fixed ( no promise made ) so that I could possibly get approved for the {$5000.00} loan from a company called XXXX. I listened and thought it was legit, I gave him my credit card number and everything and he deducted {$4.00} for the credit pull. He then said it would cost me {$100.00} up front off my card to start the initial credit repair process. It would cost me {$120.00} after that, every month, until I wanted to cancel. I feel I have been scammed and I am cancelling my contract with them after I submit this complaint. I hope this helps the lawsuit and I am happy to speak with someone about it. I will have evidence of the account I signed up for.
07/31/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	RI 02893	Web	Servicemember
I utilized Lexington Law Firm for credit repair services from XX/XX/XXXX to XX/XX/XXXX. During this time it was expected that they remove all negative credit factors from my account. They failed to do so to a satisfactory degree. The company violated the Dodd-Frank Wall Street Reform and Consumer Financial Protection Acts prohibition on deceptive acts and practices in the marketing and promotion of its services. The company also allegedly violated the Telemarketing Sales Rule by charging illegal advance fees and making deceptive statements. Under the law collecting fees for credit repair services is illegitimate until certain conditions are met around the delivery of services. The company charged a variety of fees for its services before demonstrating that the promised results had been achieved as required by law. Specifically, the company charged initial fees and also charged set-up fees totaling hundreds of dollars in monthly fees. Additionally by the law, the company misrepresented that its credit repair services would, or likely would, result in the removal of negative entries on consumers credit reports. The company also misrepresented to customers that its credit repair services would, or likely would, result in a substantial increase to consumers credit scores. The company lacked a reasonable basis for making these claims.
07/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	AZ 86314	Web	Servicemember
During the period from XX/XX/XXXXXXXX to XX/XX/XXXX, I engaged the services of Lexington Law Firm with the aim of improving my credit score and resolving credit-related issues. At the time, I was hopeful that their credit repair services would provide effective solutions and help me achieve my financial goals. I committed to a monthly payment of approximately {$120.00}, trusting that it would be a worthwhile investment in my financial future. However, as the months went by, I noticed that no significant improvements were made to my credit, and none of the credit issues were resolved. Despite my efforts to stay informed about the progress, my interactions with their customer support team were often unsatisfactory, as they provided minimal assistance and updates. In retrospect, I regretfully admit that my experience with Lexington Law Firm did not meet my expectations. As a result, I feel that I spent hundreds of dollars without receiving the level of service and results that were promised and expected. Considering the lack of tangible outcomes, I am seeking a full refund for the period of service from XX/XX/XXXXXXXX to XX/XX/XXXX, during which I did not receive the credit repair services that I had initially signed up for. I believe a refund is a fair and appropriate resolution to compensate for the services I did not receive.
06/04/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30328	Web
I was contacted by a credit help company who turned out to be Lexington Law. I was promised that my credit items would be removed and corrected and they said they would charge me {$14.00} to get started. I was billed a total of {$700.00} over the past 5 months and have not been able to reach Lexington Law to cancel my services despite trying every week. I was able to reach them one time on XX/XX/XXXX and canceled my services, and was told I wouldnt be billed anymore. I was billed twice on XX/XX/XXXX. Lexington Law lied about what they would be doing for me and promised by signing up for their top package my credit would be repaired, but they havent done anything at all. I have since learned that credit repair companies are a scam and they promise a lot of things that they can not deliver. I want all of my services canceled fully, want my fees refunded, and want them to completely stop messing with my credit - I keep getting letters from creditors saying that I am stating accounts are fraudulent when I never said that they were - I feel like they are doing a lot of not above board things. The fees charged are below : XX/XX/XXXX {$120.00} XX/XX/XXXX {$120.00} XX/XX/XXXX {$120.00} XX/XX/XXXX {$19.00} Late Fee ( why? ) XX/XX/XXXX {$120.00} XX/XX/XXXX {$120.00} Late Fee ( why? ) XX/XX/XXXX {$6.00} XX/XX/XXXX {$6.00} XX/XX/XXXX {$120.00}
12/12/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	IL 60638	Web
Hi there! I'm using Lexington Law to better my Credit so that I can build my business and buy a home. I have provided Lexington Law with my phone number, email address, and mailing address to contact me in case of any urgent communication. However, this week I saw an excessive charge item and fee ( which they called a " re-billing fee '' ). When I contacted them, they claimed that my card could not be charged. True, but I also explained that I keep my card locked and I have provided my contact information in case of an issue like this. They replied, " we don't call customers for billing questions. '' I think that is not right, unfair, and a scam for a company trying to profit by charging unnecessary fees to struggling folks. Someone, ought to help with this. That is why I'm filing this complaint. They have my phone number! At the very least, they should be specific on when they will charge my card so that I keep it open. It's called good customer service in my line of work. I'm seeking relief and a refund for this abuse. There is no such thing as a " re-billing fee, '' unless someone is just trying to find a way of making extra money from you. If they keep charging a {$20.00} " re-billing fee '' to XXXX or XXXX people, they're making a lot of money on the backs of poor folks without accountability. Please help and thank you!
10/09/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	CA XXXXX	Web
Hello, I had signed up for credit repair services with Lexington Law in XXXX and continued in XXXX, however, their results were not very successful and I had paid quite a bit of money from the time they started charging me till I terminated the service in XXXX. Today, my credit report is nowhere any better than what it was 2 or 3 years ago and their effort did not translate into any success and was very slow to remove any discrepancies and inaccuracies on my credit report. In fact, I have to engage a new service provider as they have to now clean up the mistakes and find areas that Lexintong Law neglected. Their approach is to keep the customer signed up for a long time, but acting on negative items one bureau at a time so it takes longer to clean up the report, and the customer continues to pay monthly service fee..It is one thing to keep paying the fees as long as the results are there to show, but this company did marginal work and charged very high fees to what I can pay now someone else for doing the same amount of work.. I am very disappointed that they are able to get away with this type of practice for sub-marginal work and consumers do not know any better and are looped into their approach. I believe there was a class-action lawsuit against them for unfair business practices and gouging people with high prices.
08/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MA 015XX	Web
Lexington Law is currently being sued by the CFPB. Our company regularly receives bulk faxes from Lexington Law impersonating consumers and spoofing their number to look like the fax is coming from a consumer and not their company. These faxes come from the same 3 numbers ( XXXX, XXXX, XXXX ) for all consumers and pretend to be dispute letters from the consumer ( including fake signatures ). These faxes are disputing legitimate debts ( violation of the laws governing credit repair companies ) and are coming from area codes no where near where the consumers reside. Additionally they will come o ne after the other with the address line showing the same number each time but with a different persons name on it. One would have though that with the CFPB currently suing them they would have already stopped this practice, yet it continues every day. Attached are the faxes we received just yesterday from this company. as you will see all faxes are of 1 or 2 formats. They all come from 3 n umbers. Each number is spoofed to look like the fax came from the consumer. In most instances when we receive these faxes we will contact the consumer to speak about the dispute letter received and in over 90 % of the time the consumer is both unaware of the letter sent in their name and admit that they are in no way disputing that tradeline.
06/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 95670	Web	Older American
Yes my name is XXXX XXXX and I had been recieveing number of text to my phone concerning help with housing. WHEN i clicked the link Lexington Law was on the line trying to make me fit a profile model to acommodiate their business model to accommidate to the type of service they provide which was suppose to be debt repair service. inital fee {$4.00}. Me and this guy did not even get through the exchange of information process. We kept hitting a wall he was trying to make me fit into the box they had prepared. At this point I realize what they were offering would be of no value to me. At that point I told him so and ended the call. I walked away and I thought he did the same. That was Tuesday XXXX XXXX. On Saturday XX/XX/XXXX, I took a look at my online bank account and noticed my SSI check had posted early which has never happen before early access to my funds before the first of the month. someone inside the bank was allowing direct monitoring to my account to be altered to funds posting. And there it was 2 frauduenlt charges to my bank account in the amounts of {$19.00} and another for {$120.00}. My bill money for the month of XXXX. Which I have no other income besides my SSI in the amount of {$340.00} and SSA in the amount of {$640.00}. So I responded to their email trying to reason with them to no avail.
05/02/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 76542	Web	Servicemember
In XXXX XXXX I told a representative of Lexington Law Firm that I was really needing to keep in close contact with my paralegal due purchasing a house and I would be having lots of people looking at my credit. I told them that I had been having a hard time getting them to respond by phone, email or even on the chat line. I was told that things was getting better. The next month same thing happened. I did get to speak to some one after after I threatened to cancel my services. This representative talked me in to staying on with them and she reduced my fees for my troubles. Ok At the end of this month, I say about XXXX or so I started trying to call them. I was put on hold for a very extensive amount of time. Then I sent an email. I asked to be contacted. I also sent several emails to no avail, No one contacted me. I finally decided to cancel my services. I told them to cancel the service and the reason why. All of the sudden, they started sending me emails about disputes and letters they were sending out. I think this agency is a scam because I only got emails when they knew I was getting ready to cancel. Every month they do the same thing right around time to pay they send out status reports. This looks sneaky to me as if they are sending the information when it is time to pay. I have had enough.
10/02/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	ID 83646	Web
Contacted company ( XXXX XXXX ) on XX/XX/XXXX to cancel services. Company stated they would cancel that day and that a final payment of {$110.00} would be taken XX/XX/XXXX for services rendered the previous month. They stated an email confirming cancellation would be sent. Email received. Contacted company ( XXXX XXXX ) on XX/XX/XXXX to confirm cancellation of services. Agent stated services were not cancelled and that she would do so immediately, and waive the final {$110.00} fee for XX/XX/XXXX for the trouble. She stated an email would be sent confirming the cancellation. Email confirmed to be correct on the phone. Email never received. Contacted company ( XXXX XXXX ) on XX/XX/XXXX to again confirm cancellation of services. Agent stated that for an unknown reason services were continued. Fee was removed for {$110.00} from checking account XX/XX/XXXX anyway. He stated he would reimburse the fee and officially cancel services and send a confirmation email. Both refund and email never received. At this point next actions to be taken will be that this complaint and a certified letter revoking authorization to illegally debit a bank account as well as a copy of a stop payment order from the bank will be sent to this company. Failure to respond to any of the 3 items sent will result in legal action.
02/09/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 075XX	Web
on XX/XX/XXXX I pay for the services of Lexington Law " Credit Repair '' in a effort to fix my life by the amount of {$120.00} - {$140.00} in a monthly basics and keep paying my current and last payments till XXXX, XXXX. But to my shame, I was mislead by what I know now is a Scam. # # # Crimes 1st Action I demanded the letters that was sent in my name to be sent to me via email, but instead they refused. Which is a violation of my rights. Why it's illegal The file that the attorney has created and maintained on my case is actually my property. Therefore it's my right to obtain those letters regardless if they want to or not. 2rd False Advertising I haven't seen any documents and letters Indicating that thay have done anything as they Advertise " Credit Repair '' 3rd Breach- the attorney breached their duty towards you by being negligent, made a mistake or did not do what they were contracted to do # # # Conclusion I paid for 9 months for " Credit Repair ''. but with the denial of obtaining copies of letters sent in my name, from Lexington Law, and no letters were sent beforehand and afterward that directly tied to any positive action on my credit report. Indicating they haven't send any to begin with the whole time. and done nothing. It's high amount of evidence that this is a scam.
12/29/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NY XXXXX	Web
XXXX XXXX is an authorized user on my XXXX XXXX card account in XX/XX/XXXX. He signed up for XXXX XXXX to assist with damaging items on his credit report. XXXX XXXX was arrested on XX/XX/XXXX and was sentenced to one year in jail on XX/XX/XXXX. I requested to have my credit card removed from his account on XX/XX/XXXX since he will no longer be needing the services of an XXXX XXXX. I contacted XXXX XXXX explain to them the situation and they stated to me that I would need to provide power of attorney in order to have my credit card removed from his account and refund me XXXX for XX/XX/XXXX. XXXX XXXX sent the power of attorney to me which I provided to XXXX XXXX and they remove the credit card information from the account, but did not issue a refund. I am requesting for my money back because I clearly stated to XXXX XXXX that he was just an authorized user on my card I am the primary account holder I no longer want to be charged {$110.00} per month for an account. I called XXXX XXXX on XX/XX/XXXX regarding my refund and the customer service re tells the power of attorney is still is review ( since XX/XX/XXXX ) and I was need to call back again to find if i can get a refund even though an email was sent to XXXX XXXX 's account on XX/XX/XXXX removing my card ending in XXXX from his account XXXX.
05/11/2023	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Overdraft, savings, or rewards features	CA 92407	Web
Someone has been using my social to open many accounts and receive government grants and loans and I dont know what else its been happening since 2020 I believe I honestly barely noticed and Ive been devistated ever since Im scared for me and my familys safety every email that I created was took from me and today I was able to get into an old email that they used and i seen a message from my daughters school saying they received inappropriate pictures and videos from my email I dont know what else to do they been making accounts receiving grants in my name and loans and credit cards they have saved pictures from my XXXX accounts that I cant access any more as well I just want help and all this over with please Im only XXXX my daughter is XXXX Im in fear of my life cause I dont know who they are and why they are doing this and no one is contacting me fast enough my whole family is scared to even answered unknown calls because of whats been going on or be on there phone because we think we are being watched from our devices just please help me I dont even know how long it will be before they take the email I created they already got into my credit protection accounts and ID me for the IRS just please help if my email gets compromised please contact my mom @ XXXX to reach me please respond asap
04/29/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	TX 791XX	Web	Older American, Servicemember
I talked to XXXX or someone a t Le xington law. He told me that the medical bills on my credit report would not be a problem to resolve. He showed me plans on the Lexington law website and when I saw the price I told him that was to o high and I was n't interested. He said sir I have a plan for {$24.00} a month. Then he told me that I needed to pay {$14.00} for a credit report. I was on a computer at the library and we did what I have been doing, disputing the collections of XXXX collection accounts. I am a veteran and t he medical bills I am disputing for the last year are still on there. The doctors and hospital never bille d the VA. He said he would take care of them for {$24.00}. He lied to me during this time I ran out of time on the library computer. I had forgotten about it. I checked my bank account it showed he had taken out {$110.00}. On XXXX and XXXX . I called Lexington law and they told me that I had authorized the transaction. I told her I did not. she told me that they had my signature. She then told me that she would refund {$60.00}. I told her I wanted all my money back. She said she would refund {$60.00}. and said it would be in my account in 2- 3 days. Lexington law lied to me took money from my account that was not authorized by me. Please help XXXX
01/19/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 335XX	Web
I hired Lexington Law because they stated they were an actual law firm, and could get into doors that other " credit repair '' companies could not get into. They made it sound like they were an all inclusive stop for credit issues. Come to find out, this company is an absolute sham, just like 99 percent of the rest of the companies out there are. I had legitimate credit issues that could be fixed. The problem? I never was contacted by Lexington Law once to review my file. They did not ask me once what the issues were. This means, they were sending out generic complaint letters, even for accounts that had legitimate errors on, they were disputing a generic dispute. Their portal does not even allow you to add detail. They ended up causing my damage than they helped. I did call in for advice, which they would not even attempt at providing because they weren't an attorney, even though that's how they advertise themselves and they have law in their name. I know there are a lot of bad reviews for the company out there, but I did see an option for credit repair companies, so I filed this complaint against them as they legitimately barely even tried to help. They are there to collect a paycheck from people who are trying to climb out of tough situations, which is shameful in my opinion.
04/05/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 497XX	Web
I initially went to a website looking for a USDA loan, I think I ended up on a scam site.. the lady told me that I should first setup to repair my credit, and then they would help me get in a home. So after i ended the call with Lexington law, i thought they would transfer me back to who transferred me there, but the call ended and I was never transferred back to the USDA loans rep. So I thought things were fishy from the beginning. I called in after i made my first payment and expressed my concern that i was being scammed, ( in that they were taking my money and not really doing anything ), They told me I had to wait for the items to come off, I told them that I do not want to pay for no action. So i made another payment. Because of the covid-19 epidemic and still no results of removing anything from my credit report, i called them on or before XX/XX/XXXX to have my account terminated because i felt I was being scammed, and I specifically said that. They said OK, no problem and sent me a confirmation of cancellation to my email which I can provide all email correspondence when requested. These guys are awful! I disputed my last transaction, and after seeing the lawsuit already against them, i went ahead and had all of them disputed. If you need anything at all please let me know.
01/26/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	HI 967XX	Web	Older American, Servicemember
I have been paying them XXXX a month for two years. In that time several items that are on my report would go off then only to return after time back onto the report. Last month a new unrecognized creditor placed a collection on my report so they began the validation process and only to have them completly droped the ball on the solution when this particular creditor summoned me to court. They claimed they could do nothing and I would need to hire a lawyer. They did nothing. They also give no real advice or solutions for credit repair. My score on XXXX is lower now than two years ago when I began with them. What is their service for if it isnt a permanent solution. I even followed directions and opened a few new credit lines as guided by the-different reporting agencies to boosts my score and only to have a debt collector threaten me and follow me and place a debt I knew nothing about on my report. I now know its from an old credit card. Why would they advertise that they can get things removed from your report if they only come right back on shortly thereafter and they refuse to do anything as they know there is nothing they can do in the first place. Its only a band aide. Why not tell the truth in beginning and I wouldnt have spent all that money for two years for nothing really.
12/05/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95928	Web
I paid Lexington law to dispute the balance owed on XXXX XXXX child support fees owed they said they took care of it and I know now they didnt do anything because I keep dealing with my license get suspended for past owed amounts I have called XXXX XXXX over and over because of this I have had time with my daughter taken for the suspension of my license witch has happened multiple times and I am not sure what to do this is my story my daughters mom and I split up and I called XXXX XXXX 6 months before a case was started to establish the support when they started taking the money out of my checks I was somehow behind XXXX dollars in total I have paid XXXX dollars for this I have the statement of what is owed the reason anything is owed is for the weeks I have my daughter witch I travel out of state for I owe a total of XXXX I will send pictures of the statement of my most recent statement from XX/XX/XXXX and I have learned that XXXX XXXX child support department has a mandate for you not being able to take them to court for not doing there job you have to take the whole state to court and all I have ever asked is for them to do there job this has XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX emotionally my name is XXXX XXXX and I dont know what to do about this please help
06/20/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	OH 452XX	Web
XXXX XXXX 2015 i recieved a letter from XXXX stating that they have cancelled the following account 's from their active collection files and we 're removing the accounts if they were listed on my credit file. The client name is XXXX XXXX. The account # is XXXX. Date of service XXXX. Balance is {$2000.00}. At the time i recieved this letter from XXXX i was paying a law firm by the name of lexington Law to help me rebuild my credit XXXX items had been removed from my credit and when i got the letter in my mind lexington law had handled this for me so i kept the letter in my personal files until now. I cakked XXXX XXXX last week to get electric services in my name at my apartment i was told by them XXXX that i was showing an outstanding balace if {$2000.00} i wad provided with the number to indentity.gov. i thought XXXX had given me the wrong number so i called the number on the letter fron XXXX when i spoke to seversl of their customer service reps i was informed that they had no record of anything regarding me and removal of my account from their active collection nor removing any amount if mobey from my credit file. After speaking with the customer service rep from indentity theft.gov they provided me with consumer finance.gov and i was directed to file a claim.
04/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 75010	Web
From XX/XX/2021 until XX/XX/2021 I was a client of Lexington Law and paid them a monthly fee to help improve my credit and get things removed from my reports. However, during that tenure I had one or so items removed from my report even though I had multiple hits on my credit score due to things that have already been paid in full and should have been very easy to get off my reports. Unfortunately, that was not the case and I requested feedback on why certain things were not being removed and what was causing it and the Lexington Law staff member informed me that I was the problem and somehow it was my fault they could not get things off my credit. I was extremely taken back and then asked to be removed because I expected them to be the experts and it seemed like they did not care about my actual success in the program as long as I paid. Not only did the women disrespect me verbally she refused to close my account and attempted to continue charging me and demanding I owed them. I had to call back and speak to someone else to request cancellation of the program. I then saw a decline of over XXXX points in my credit score as soon as I left the program. This was done maliciously with the intent to destroy my credit in order for me to sign back up with the program.
07/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	WA 98270	Web	Older American, Servicemember
( Lexington Law ) Hired them to monitor and to dispute any questionable collection claim. They started billing me monthly immediately around {$100.00} a month. They had disputed several ( 3 ) negative credit reports. Several months later I applied for a VA Home Loan. The lender of the VA Home Loan, XXXX XXXX XXXX XXXX had informed me that the VA regulations don't allow for a veteran to have any collections items in dispute in order to proceed with the VA Home Loan. I had contacted Lexington Law informing them of this issue and that I needed them to immediately remove the items in dispute with the collection companies. Lexington Law stated that they would have the items removed from dispute, and that my fees would be lowered because they would be doing less work now on my account. It went from {$100.00} to {$17.00} dollars a month. Now the lender of my VA Home Loan just stated to me that the collection items were never removed from dispute. Now my VA Home Loan that had been approved and the home they were financing is in jeopardy. I had just called Lexington Law to inquire what was going on. They were very rude and disrespectful and gave me a lot of double talk to try and confuse me. I feel they misled and deceived me. ( misrepresentation )
04/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	MI 49684	Web	Servicemember
Lexington Law, a credit repairing agency based in XXXX Utah took several disclosures and payments in regards to credit repair to my Credit report SS # XXXX ... multiple payments and interventions ie XXXX, have taken place... In the course of moving to the state of Michigan as a XXXX XXXX XXXX ( XXXX XXXX ) ; advertisements were made as to the " transaction '' capability of State Bar Attorney, XXXXXXXX XXXX an associate of the Lexington Law firm under XXXX XXXX. XXXX XXXX capabilities and interventions caused me to get involved, however, the Michigan branch would not address any of my requests for intervention as outlined on their main website www.lexington.com. An example of this type of overriding services was experienced when I presented information about an XXXX XXXX XXXX Reservation with the XXXX XXXX XXXX in XXXX XXXX XXXX Michigan XXXX When the legal counsel associate was asked to thread with the communications, he simply would not acknowledge the purchase of a Military lease Vehicle that may have been racketeering or unlawfully purchased without correct due process... further, the Lexington company has amazing strengths and an XXXX XXXX dollar class action lawsuit that causes me to observe and report to your agency even further .... XXXX
08/11/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TN 377XX	Web
Since I was in the process of buying a house I agreed to work with Lexington Law to help me improve my score. I was contacted by a paralegal, XXXX as I went over several things with her of what we needed to do, however, it was going to be difficult to pay the fee of {$100.00} each month. She said she had a smaller plan and she would let me know what it would be. She said nothing was going to happen until XX/XX/XXXX when my payment was paid. They charged me {$14.00} to pull my credit report on XX/XX/2019 to review and see what needed to be done. I told her I was working with a Mortgage company and they requested that I remove any Disputes on my credit report. Too late ... ..they had already filed 2 disputes to the bureaus. I was not aware they had done this and I called the 3 bureaus to remove disputes and the creditors changed how these were reported and it caused my credit scored to drop 35-70 points across the Credit Bureaus. They charged me {$55.00} on XX/XX/XXXX for a smaller plan which I have no idea what that means and I disputed it on my credit card. They didn't do anything but file these two disputes which have ruined my credit so I feel that I do not owe them anything. They do not listen to their clients.
09/07/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	GA 30318	Web
I have made three requests for Lexington Law to provide copies of the dispute letters sent on my behalf. The first attempt was made on XX/XX/XXXX. I contacted them so I could see proof of work. They provided me a copy of most of the letters they stated they sent except for the one for XXXX XXXX XXXX. I contacted them on XX/XX/XXXX to notify them that the letters they sent on my behalf for XXXX XXXX XXXX were absent along with XXXX others but the one I most wanted XXXX is the one I needed a copy of. The consumer service agent stated she would send it and that I would have it within 48 hours as it must have been an oversight. Well on XX/XX/XXXX I still hadn't gotten the letters so I called them again as they failed to reply to emails that were sent on XX/XX/XXXX and XXXX. The customer service rep promised I would have those letters by XX/XX/XXXX as she saw where my request had been moved to the escalation department. On XX/XX/XXXX I followed up as I still hadn't gotten copies of the letters sent to XXXX. I spoke to numerous call center personnel from XXXX XXXX to XXXX each transferring me to Lexington Law 's escalation department and each time the agent in their escalation department would hang up during mid-conversation.
04/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	VA 245XX	Web
XXXX XXXX XXXX used my name in their response many times and I was asked not to use any personal information. First off the loan was to rebuild credit that was never on my credit before XXXX so it didnt help. They only put it on there after my business was shut down and I was XXXX XXXX XXXX XXXX XXXX and my bank account with fund raising money was taken and I was stuck in the hospital. The promise to pay was from the account that was compromised and I asked it be removed. Plus how can you do this to a person whos fighting for their life and was still doing her best to pay her bills I didnt ask for any of this. How can you charge off a vehicle that you didnt charge off? If you did thats not legal. You cant charge off ( write off ) a loan youre still collecting money on. Plus you sold not only me but many many people wrecked vehicles and did nothing to reimburse them. So this is how you handle customers who were affected by the pandemic left having to fund raise money for medical care because you wrecked their credit and refuse to remove it? This is what your company stands behind? All I asked was for you to take it off since Im paying the loan so I can get medical care and you cant even do that. This is sad very sad!
07/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 954XX	Web
In XX/XX/XXXXI attended XXXX XXXX XXXX in XXXX California. I took a leave for 6 months after I gave XXXX to my child, which left me XXXX! In XX/XX/XXXXI was on perminate XXXX! I have been fighting XXXX, us department of education and XXXX XXXX since XX/XX/XXXXfor my loan to be discharged. I kept telling them I was perminatly XXXX, they would send forms for my dr to fill out, I would send them and would get more forms, for years! The same forms! I had some credit issues so I pay Lexington law to repair my credit. In XX/XX/XXXX- XX/XX/XXXXI got several 120 day late payments on my credit report which were in accurate and cost me! Then this year I got another 120 day late fee and at the same i applied for a fee credit cards! My credit score dropped 25 points, i was denied the cards and got a few hard inquires on my credit report! I got a letter in the mail XX/XX/XXXX stating it was for annual employment income report! They know i dont work but also it says my discharge date was XX/XX/XXXX. I have been harrassed for many years by these student loan company 's and I need everything updated and correct, and discharged! They are still making my gma pay for some of my loan too cause she was cosigner! XXXX XXXX
12/27/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	SC 295XX	Web
received a call from XXXX XXXX XXXX. He claimed to be from XXXX XXXX. And was offering a 2 for 1 credit repair package. My boyfriend talked to him first and gave him bank card info and his social sercurity number. When he put me on the phone I was instantly alarmed. Then I found out my boyfriend was naive enough to disclose that info I started asking man on phone how I can research him and make sure this is legitimate. He started stumbling over his words and gave me his number and extension. Name XXXX XXXX. I told him I can't confirm him through him. I need to be able to contact XXXX XXXX and do that. He instisted on me just calling that number. Then asked to speak back to my boyfriend because he had his info and credit report pulled so he could close the deal with him. I said most definitely not. I could hear people in background that sounded like they were playing video games. I told that guy I was to check out his credutials and if I found anything weird at all I was going to report him. He hung up. Thats a great scam he has going on. He gets ssn, bank info, name and dob. All key things you need to steal from someone. I am so angry right now. Told my boyfriend to never give that info so freely!!
11/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 95148	Web	Servicemember
During the years 2020. I went on XXXX and XXXX and promoted myself as a XXXX XXXX trying to inspire, motivate, and encourage anyone who watches the information and entertainment of my videos, to wear masks and social distance during the peak of covid-19. When I utilized XXXX, the most controversial thing was to be bold enough to run in the president election as XXXX. During that year, I was on the least amount of funds such as many other people. I had a smart phone and tripod and alot of courage to present myself as transparent. I had alot of negative criticism, from many I know and some I didn't, yet the perseverance of trying to make my mark as well as a difference. Lead to ; much good in my community. My identity theft level went sky rocketing and from a highest fico score of XXXX In one year dropped to XXXX. I am in dire need of a consideration from the credit bureau of the United States, ask how even with late fees? How can it drop so low? Is it a average adjustment due to the lack of employment. I worked so hard to keep XXXX XXXX score in a ok or good place. Please help me, by looking into my fico score as see the major issues as serious. Thank you, XXXX XXXX XXXX
09/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MD 21117	Web	Servicemember
In XXXX, I hired Lexington Law to repair my credit and they were successful which raised my credit score to XXXX which was good. Two years later my credit score went to a XXXX and I dont understand why -- 1 ) I am a XXXX Citizen Retired XXXX XXXX but living in the XXXX for the XXXX so I do not make any charges on my credit cards? 2 ) After I terminated XXXX XXXX in XXXX, my credit begin to drop and I do not know why 3 ) Items that were removed, deleted and off of my credit with 3-agencies has re-appeared on my credit and I dont know why 4 ) I hired XXXX XXXX XX/XX/XXXX and they informed me that XXXX is being extremely difficult after we already provide many items were not mine and many other items were paid-off, but XXXX continue to keep my score in the XXXX FYI : The majority of my credit cards have balances below {$500.00}, I have NEVER been late on ( Mortgage, Loan, or any other Payment ) since XXXX -- - 10-years ago. There is only 1-Credit Card maxed out which is XXXX XXXX XXXX but nevertheless, payments are still made ontime. I have also re-hired Lexington Law and according to them the SAME ITEMS that was taken care of in XXXX is back on my credit again. WHY?
12/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 95926	Web	Older American
I called originally to check about getting a loan. I was transferred to an Attorney who explained to me that the company would be able to help me with my Credit. At that time I was told I could cancel their Services at anytime. After explaining to me what was involved I told Him during this phone call that I did not want their Services because I am on a fixed XXXX income and I could not afford their Services. I do not remember the Specific date of this phone call, I believe it was toward the end of XXXX. Lexington Law proceeded to work on my file after I specifically told them I did not want their Services. On XXXX a charge to my Bank Account for {$100.00} and on XXXX a charge to my Bank Account for {$19.00} for Services rendered.. I was completely surprised and I called the Lexington Law Firm and was told I would receive a call back of which I did not receive. I then sent them an Email explaining that I had cancelled their Services and to post the Money to my account on XXXX. I got a return Email from Lexington Law Firm saying that they cancelled my account but that I may be charged more money for Services rendered. My account # XXXX with Lexington Law Firm.
03/03/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	VA 23231	Web
Lexingtonlaw.com - charged me fees without sending any kind of notice. There was no email, phone call, letter, nor text message about these fees being applied. I only discovered them upon checking in the web portal account details. When I first chatted in about the fees, an agent agreed to refund the most recent two, and that a manager would call me back. Well, that never happened. Then the next few times I called and text messaged in, they refused to issue any refunds. Invoice # Date Status Description Amount XXXX XX/XX/2022 PAID Monthly Subscription Fee {$23.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$8.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$59.00} XXXX XX/XX/2022 PAID Late Fee {$9.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$45.00} XXXX XX/XX/2022 PAID Late Fee {$9.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$59.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$59.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$59.00} XXXX XX/XX/2022 PAID Late Fee {$9.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$59.00} XXXX XX/XX/2022 PAID Late Fee {$9.00} XXXX XX/XX/2022 PAID Monthly Subscription Fee {$59.00}
09/11/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	IL 60466	Web
I started using Lexington law credit repair service 2014 in hopes of getting my credit fix to buy a home, car and to have better credit overall. I was under the impression that I would have to pay XXXX and they will start working on my credit and then I seen that my debit card was charged {$60.00} a week later and the fees got higher as I went on monthly. I did reach out several times to ask about fees but I never got a real answer and I was always left confused. I even tried to add my brother on my account one year the company was advertising that if I have someone who would like credit repair but somehow I was charged more. It took years for anything to be deleted and some of my debt reappeared. I was just overall confused about how Lexington law credit repair worked. I would call in to check on my account but I always felt lost. Yes I do feel completely ripped off of my money I spent, time and also the embarrassment of being denied mostly everything i applied for but still having high hopes in Lexington law to help me out. I would like my money and the extra fees that I was charged for that was not properly explained to me. Thank you
01/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MO 640XX	Web	Servicemember
According to the Credit Repair Organization Act, businesses are not able to charge for credit repair services until they have been rendered. This business has charged be for 7 months, approx {$900.00}, with no ability to show actual services rendered. They say they are sending repair request letters, however some of the things that need to be repaired are incredibly simple items that I was eventually able to solve on my own with a simple stock letter from XXXX. And I have my account set up to receive alerts when disputes are returned. And I have not received dispute resolutions from my creditors, which means no letters have been sent out. This is blatant fraud, and illegal according to the CROA. I have tried multiple times to cancel with the company and they keep charging me. I have called and cancelled over the phone and sent letters through the mail, as is stated in the agreement in how to cancel. But they simply say that they never received the letters. This company is blatantly committing predatory fraud. If you do start doing business with them, the only way to stop is to cancel/change your card so they can't keep charging you.
03/11/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IL 60077	Web
I been with Lexington law for year and 3 months I had to pay XXXX then I had to pay $ XXXX month then I had to pay XXXX dollars then drop to XXXX month in that time they clean some of my credit score XXXX XXXX XXXX XXXX Experience Is customerservice there rude and when you trying to come to some kind of conclusion I tell you that they're not returning No money back no refund Can you tell you that they did everything that they could to clean up my credit I'm only telling you or just false lies They are scammers Before banana what is my credit score they can't even come to clues and what is my credit score but keep on telling me that is my credit score is gon na go up once I removed bad Inquiries And other things telling me nothing but lies lies liesI have to pay other company to fix my credit And this is so terrible my credit score is 4 Before I was with them l was almost XXXX or XXXX Before I need something to be done about this company Gon na be shut down cause they're ripping off people Real badly I see reviews about other people Much they have ripped them off I hope this help so no one go though what I went through it a scam
10/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 77035	Web
This company has advertised to me that they could fix my credit for me and I have found out that is not true. They have violated 15 usc 1679b ( b ) by requesting payment before the service were fully performed. XX/XX/2021 I applied for the company to help. {$100.00} was due on XX/XX/2021 after a {$19.00} discount was applied. Later ( XXXX XXXX ) on a {$55.00} discount was applied that brought the payment down to {$74.00} and was due on the previous date. XXXX XXXX, & XXXX a group of letters were sent out on my behalf from the companies in an attempt to repair my credit. I was charged for the service on XX/XX/2021 but I wasnt notified that a few items were removed from my report until XX/XX/2021. They were only 2 items and the service was not fully complete. But I was still charged, and that is a consumer violation. Pursuant to 15 usc 1679g anyone who violates is civilly liable for the damages. Because of this violation and their failures to follow federal law, I still am unable to use my credit, unable to finance vehicles or even obtain money from banks because I was led to believe that they would help improve my credit score.
11/16/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 349XX	Web
I paid in XXXX {$62.00} for a credit repair services, then they gave me half off because I gave them a referral. Since XXXX, they did not do anything, they went ahead Send letters to only collectors on the XXXX XXXX credit report. That was early in XXXX XX/XX/XXXX or XX/XX/XXXX, I told him to withdraw the money by XXXX XXXX and that would be my due date there after. They sent letters to only the creditors on one credit reporting agency, XXXX XXXX, making it so this process would be about four months, instead of them Doing what they said they would do as soon as I paid my services, they would file an investigation with all three major reporting bureaus XXXX, XXXX, and XXXX. They only pulled one report, which is XXXX XXXX and they went off of that. They never bothered to file a consumer dispute on my behalf with XXXX, XXXX. They acted in bad faith making it so I would have to use their services for four months or so. Thats XXXX I request all the money that was paid returned back to the same account that they charged. That would be XXXX plus XXXX. They should be ashamed of themselves charging {$130.00} a month to do nothing
11/08/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	LA 71105	Web
Lexington Law, I saw that there is a lawsuit against them for taking money from clients before any results were produced. They had me paying a monthly payments. When I called to get the information, the lady that answered said that she could not give me all that I was looking for. Here are some dates and I do believe that this is wrong. I paid them for years. There was XXXX, XXXX, XXXX and XXXX. She sent me 2 encrypted emails. Both emails did not contain what was asked. They were creditors. For years I was told that there would not be any change to my credit for a long time. So I continued to pay, hoping that they would say that my credit was getting better to buy a house. Know that I tried to call all the numbers that I have been given, they will not connect you to a live operator. It hangs up without giving you an option to connect.. Please help, I have paid these people so much money only to be told that my credit was at a standstill. Here are a few of the addresses that may be on my account current address XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX I lived on XXXX XXXX as well, all in XXXX, La XXXX
07/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 070XX	Web
I hired Lexington Law for credit repair on XX/XX/XXXX, XXXX their service was terminated XX/XX/2021. I paid them {$55.00}. I asked them to cancel service because they did not provide me with copies of letters that they claimed to have sent out on my behalf. I had to argue with the paralegal -she refused to allow me to speak with a supervisor. When she refused to provide copies of what was allegedly sent on my behalf and refused to allow me to speak with a supervisor, I terminated their services. I received an email stating I would have access to my client portal for 60 days. They then shut down my access to the client portal. I was not seeing anything happening to indicate that Lexington Law had actually done any work ; they refused to speak with me. I filed a complaint with the XXXX and today they sent me copies of what they allegedly sent on my behalf. Instead of mailing the letters so that I would not give up any of my rights -these lawyers filed disputes and challenges electronically. Their proof of work performed does not indicate beyond a reasonable doubt that they filed anything at all on my behalf.
12/18/2015	Yes	Other financial service Credit repair	Fraud or scam	NJ 08081	Web
In hearing that Lexington Law would help clean up my credit report, I obtained their services. In XXXX of 2015 till XXXX of 2015, paying {$99.00} a month fro service. Each month at the beginning I would receive a tex an email stating that No new information was sought. However right after XXXX Law retieveing the payment, I would get a XXXX an email stating that documents were removed from my XXXX credit report. From XXXX till XXXX I kept believing thinking that they were truly clearing my credit up. Well on XXXX XXXX, I went to apply for an apartment as my family and I are homeless, when they ran my credit, I still had the same score that I had when XXXX Law started my case in XXXX. Making sure that they were paid to help, has truly left me speechless. Please if there is any way that XXXX Law can contacted and repremended for all the monies that they are stealing and not providing the service that they say they will. This was not fair to me, and its not fair that they stole my money and did not help. Please make sure they are listed as Fuad and scam artist, so no other people will suffer like me. Thanks You
03/02/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CT 061XX	Web
One of the sales rep from Lexington Law called me back in XX/XX/2020 to offer services related to Credit repair. I have problems with spoken English and understanding it. I explained it to them but they convinced me to go ahead and try their services and that language is not a problem. So I went ahead with them for 1 months to start with. The plan was to try the service and based on results go ahead or drop it. With limited understanding of what they were selling, I never fully understood what they were upto. Lexington Law continued to deduct monthly amount XXXX from XX/XX/2020 till XX/XX/2020, They never called me to explain what was going on. Later, while checking my account in XXXX I found out that they didn't stop charging me, after one month of deduction. I cancelled the service in XX/XX/2020 and asked for refund for 4 months out of 5 which they had deducted. There has been no progress so far. I called them plenty of times but they don't act. They promise to call back within 48 hours but no one calls back or follows up. There has been no benefit in my credit improvement but they have charged XXXX USD.
05/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 33484	Web	Older American
I need the cfpb to investigation the issue with Lexington Law. they stated on there wed sit that they can remove item from your credit report. and that not true. they charge all this money stated that they can remove collection item from your report and your score would go in point. let me understand this Law practice as it state on they web -sit negative item for Late payment score Decrease late payment up to110 points .and debt settlement up to125 points foreclosure up to 160 points bankruptcy up to 240 points collection up to 110 points and hard inquiry up to 15 points. now I believe that the only way you can get an account off your credit report for negative is to pay that account creditor and ask they to delete from your credit but you do not get no 100 points for get a Negative as a collection. I got a collection item by pay the creditor there but by scores do not go back up to no 110 points on my credit report on all three credit agency, what the real deal here. it call misrepresents. because XXXX. XXXX and XXXX agency only give you 7-12 and not no 110 points look at there web-sit. Credit repair
10/21/2020	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NV 89121	Web
Due Amount- {$1200.00} Settlement Amount- {$500.00} ( TillXXXXr XXXX ) We already contacted you several times regarding your unpaid loan account but failed to receive any response from your side. We are ready to file a lawsuit against you and report this to major credit bureaus and inform the IRS regarding this lawsuit. You will have to face severe consequences like : 1.You might be immediately sacked by your employer as they will be notified. 2.Your credit will be ruined. 3.Your wages can be garnished. 4.Your bank accounts/credit cards will immediately freeze. 5.The IRS will put a hold on your Tax return. Before proceeding ahead, this is yourfinal chance to settle this debt outside the courthouse. We just want to know your clear intention in regards to the above mentioned loan account whether you are willing to take care of it or not? That is word for word the email I get minus the account number. It says its for a loan company I never even heard of. They email me constantly. Its never phone calls. It's the same generic email. The emailed dates are XX/XX/20, XX/XX/20
11/10/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	TX 776XX	Web
On XXXX XX/XX/2023, I signed up for credit repair services with Lexington Law, and agreed to be billed $ XXXX for said services. I paid an initial account setup/access fee, and then was billed for what I believed was the first month of service on XXXX XX/XX/2023. It was my belief that in paying a monthly rate for services rendered, this payment covered services from XXXX XXXX to XXXX XX/XX/2023. On XXXX XX/XX/2023, I called Lexington Law 's call center and requested cancellation of the account prior to my next billing date of XXXX XX/XX/2023. I was informed at that time that my payment on XXXX XXXX was actually a " fee, '' rather than a charge for services rendered for the month, and that my first payment for services actually rendered was not charged until XXXX XX/XX/2023 ( date following the month of service ). In Lexington Law 's opinion, I still owed them for services rendered between XXXX XXXX to XXXX XX/XX/2023. I believe that the use of an initial " fee '' that appears to be the same charge as a monthly payment for services rendered is fraudulent and misleading.
03/12/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AZ XXXXX	Web
Sometime in XX/XX/XXXX and in XX/XX/XXXX, I signed up with XXXX XXXX XXXX to begin improving my credit for {$100.00} per month. They stated they would do so by filing disputes with creditors and credit agencies. I asked both times if the disputes would have any negative impact on my credit and was told they do not hit credit will not damage my credit. On XX/XX/XXXX I submitted an application for a pre-qualification for a home loan. The mortgage broker explained to me that the disputes were holding me back from being able to get a home loan and keeping my score lower. After speaking with XXXX XXXX of XXXX XXXX in the XXXX office she told me she has known since the beginning of her employment 1.5 years ago that the disputes, in fact, were impacting customers ' ability to obtain home loans. This means XXXX XXXX has been withholding that information from their customers thus influencing our decision to work with them. I don't think it's going out on a limb believing that other manager level team members at XXXX XXXX knew this information even before XXXX began her employment
09/16/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NM 87401	Web
On XX/XX/2020 I reached out to Lexington Law by phone to inquire about their services. I was asked for a debit card or credit card in order to 1 ) verify my identity and 2 ) begin the process of determining if their services could help me. While on the phone with the Lexington representative he texted me the terms and conditions and I needed to text back with a reply of 'YES ' or 'AGREE ' which I DID NOT DO. I read the terms while still on the phone. I then informed the rep that I was not interested in pursuing this mainly do to the fee they were asking. Today, I checked my credit card statement and noticed that I was charged {$120.00} on XX/XX/2020 for services that I did not authorize. I have already contacted my credit card company and cancelled my card. However I was warned that this may not be enough to prevent further, unauthorized charges by Lexington Law. I have been unable to reach a live representative of Lexington Law in order to terminate my subscription. When I call and press '0 ' for a live rep I am placed on hold for about 5 minutes and then hung up on.
01/29/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MO 63146	Web
I have been using this company Lexington Law for few months. all they do is bluff customer that they are working on case. They never did any job and already took so many dollars out of my account. The result is zero. Absolutely zero. I believe its been more than 4 months with no results. Asked them to provide any reciepts for the work they did for me. all they do is electronic dispute which every one can. A paralegal promised that it will definitely be taken care of and it is very easy stuff to be removed by lexington law. I want CFPB to use UDAAP act against this agency. Every time I call these people say it is time taking process, it already took so many months with no results. I demand them to submit proofs that what they actually worked on case to fix my credit. And also in the XXXX report provided by lexington is false report. It is showing late payment months different from other two XXXX and XXXX. The actual report provided from XXXX website is different report from lexington law. They are bluffing that they recieved these reports from XXXX directly.
05/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AL 350XX	Web
Began the relationship I'm XXXX of 2021, at a monthly charge of XXXX. Was told on the phone that one of the specific issues on my report could be handled and removed by the firm. It was not. Continued paying for 8 months now. Attempted to leave once before and was given a discount with a " we can try this instead '' more paperwork to sign. Documents supposedly sent off to credit companies. Canceled today. Upon attempting to cancel was again given a " we can try this different option '' to gain more headway. At every checkup simply told.to wait another 60-90 days with no update. Collecting money all the while. It seems to be the majority of the process is automated and extra action is only taken when you threaten to leave. 8 months later and there has been no removal of any item from my report as well as no information given as to why. I can't even prove for sure if any of these documents were actually sent to the correct places or not. Di not recommend this service at all. It's simply a money grab to keep you on the hook for services that are never performed.
08/04/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AZ 857XX	Web	Servicemember
I paid for repair services from XXXXXXXX XXXX and 4 items were supposed to be DISPUTED from very beginning. I was given information that the collector has 60 days to respond then when I spoke to XXXX was told its 30 days. I stayed with company for more than 60 days with no response from any of these creditors. The accounts are 2 XXXX XXXX XXXX, 1 XXXX XXXX, 1 XXXX XXXX/XXXX XXXX. The 2 XXXX are a hospital and I've always had covered by access and should have never been billed. The other two were secured credit cards paid in full already with the deposit. I called and canceled the repair service because all the items disputed and recieved no response were not removed. I then called the creditors and they just reopened the accounts. I had to dispute directly with the debt collectors myself when that's the job of the repair unless they did not receive a response then they wouldn't need to. The debt collectors disagreed the reasons to take it off so the accounts stayed. The 4 are still showing up and I need them removed to have nothing negative on my credit.
06/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30253	Web
I began the journey to repair my credit in XXXX of XXXX. As a single parent my funds were limited and going through Lexington Law to have my credit repaired made total sense. I pulled my Credit Report Initially and along with a rep from the company. We had a consultation over the phone of what needed to be removed and the cost. I was told that initially it would cost XXXX a month. That would cover the fees and a removal, and that i should have a card on autopay to be charged because items would be removed. Not only was i charged XXXX monthly, i was charged that amount about 2 times a month and also an amount of XXXX a month as a subscription amount that i had no idea about. To add insult to injury nothing at all was removed from my credit whatsoever. I have been paying this company since XX/XX/XXXX and have not received not 1 result. I have reached out to the company and have been told that the subscription cant stop. They are continuing to charge my card XXXX XXXX times a month and the XXXX ( sometimes twice a month ). I do have supporting Documents.
04/06/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 10128	Web
We signed a contract with Lexington Law to help us repair our credit on XX/XX/23. The initial fee was {$69.00}. They took out over {$400.00} dollars in one month : XX/XX/23 ; XX/XX/23 ; XX/XX/23 ; with no results on my account or my friends account. They have violated my customer consumer law under CROA because they have been charging upfront fees for a service they did not accomplish. Lexington Law has been charging me monthly to remove negatives from my credit report. I was informed verbally that this was a family plan, that we would be charged {$130.00} a month for the both of us, not separate as we are a family & live together. They were suppose to refund me 3-5 business days from XX/XX/23 & when I called today, XX/XX/23, they kept saying they can only refund once they investigate the phone call, as every call is recorded. I requested the recorded phone call & they did not want to release it by giving me the run around. However, they proceeded to refund me half of that money after claiming my legal rights to receive all of my money back.
04/06/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 10128	Web
We signed a contract with Lexington Law to help us repair our credit on XX/XX/23. The initial fee was {$69.00}. They took out over {$400.00} dollars in XXXX month : XX/XX/23 ; XX/XX/23 ; XX/XX/23 ; with no results on my account or my friends account. They have violated my customer consumer law under CROA because they have been charging upfront fees for a service they did not accomplish. Lexington Law has been charging me monthly to remove negatives from my credit report. I was informed verbally that this was a family plan, that we would be charged {$130.00} a month for the both of us, not separate as we are a family & live together. They were suppose to refund me 3-5 business days from XX/XX/23 & when I called today, XX/XX/23, they kept saying they can only refund once they investigate the phone call, as every call is recorded. I requested the recorded phone call & they did not want to release it by giving me the run around. However, they proceeded to refund me half of that money after claiming my legal rights to receive all of my money back.
06/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	IN 46614	Web	Servicemember
I got help from Lexington Law to help me remove a couple of items from my credit report. On XX/XX/2021 they charged my bank account {$120.00} for their monthly services, which was fine, I expected to have to pay that ... But I called to cancel my account with them after just a couple of weeks because they had accomplished what I needed for them to and so I wouldn't be needing their services anymore. They never emailed me anything to give me a bill or an account number or anything, so naturally while I was speaking with one of their customer service representatives, she was unable to find anything in her computer on my case. She said that there was nothing more that she could do for me. I thought, well maybe I had already called and canceled it at some point and had just forgotten, because I had had to call on several companies to cancel things that I was no longer using, trying to clean up my credit report and other things because I am wanting to purchase a new house soon. And then on XX/XX/2021 they charged my bank account another {$120.00}.
01/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MN 565XX	Web	Servicemember
This company is intentionally misleading with advertising, and also wants money upfront, which I have since learned is illegal. I thought I was paying XXXX for a whole year due to their misleading advertising, not monthly. I have lost over a grand on them for doing very little for my credit! I would have NEVER engaged in services if I thought I would be paying this much monthly. I am already poor, working multiple jobs ( or at least attempting to ) and am chronically ill. This was supposed to help me, not steal a ton of my money. This company does not care that they are scamming you or stealing from you. They have no interest in trying to work with you, and will avoid a refund at all costs. I want 1, XXXX dollars back, what I have paid since the first bill of XXXX ( 1, XXXX total ) since starting the service on XX/XX/2021. They will not even address refunding and avoid the subject. They don't care. This absolutely disgusts me. I want my money back. They are still planning on even trying to charge me more even after canceling!!!!
02/10/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 95210	Web
XXXX XXXX called me with misleading information advising if I paid them {$100.00} a month for 4 months they would remove all collection debt from my credit report. They asked me for more than one credit card with the 3 digits on the back of my card. I know this is against the law. Then they gave me a fake credit score and credit rating. XXXX extension XXXX out of XXXX, UT location stated his corparte location is XXXX XXXX XXXX, UT advised me I had to pay him for up to 4 months to have things removed off my credit that has already been paid and unpaid. I ask to have the vaidility of his comnpany sent to me in writing or by email. He had my business email address which I have never given him or used on any of my personal accounts. When I rewquested to have it removed he still sent an email to mu business account and not my personal account. Then when I called the comapny back they stated there is no employee there by that name or extension I am requesting to have this looked into I think I am a victim of fraud and idenity theft
11/22/2017	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	AK 99504	Web
XXXX XXXX, a company that I have never been affiliated with has charged my checking/debit card {$99.00} for the periods of XXXX - XXXX. Totaling {$490.00} in fraudulent charges. I first contacted XXXX XXXX, who said I would have to deal with the business charging my account. I spoke with XXXX XXXX on four separate occasions, each time I was assured the matter was being taken care of, paperwork was being issued to my address, and the charges would stop. After months and hours on the phone with XXXX XXXX, I decided to reach out to my bank again ( XXXX XXXX ) to close my account to stop further charges. At this point the bank told me I had been misinformed and they would help me at this time. As of today, XXXX XXXX, 2017, the charges have been stopped and three of the five charges have been reimbursed. The additional two charges totaling {$190.00} were rejected for reimbursement due to the amount of time elapsed. However, I was within the 60 day limit from reporting the first charge both to my bank ( XXXX XXXX ) and XXXX XXXX.
10/25/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 77020	Web
Yes, I hired Lexington Law to repair my credit, but unfortunately they falsely sent Some letters that I didnt authorize. I informed Lexington Law On XX/XX/2020 that theyre terminated due to unethical and deceptive practices in writing. I emailed them and I messaged LexingtonLaw on XXXX. No, there hasnt been any type of response or reply from LexingtonLaw. Ill be informing ALL three credit bureaus that if a letter was sent with my name on it to just ignore it. If any letter that was sent to the credit bureaus doesnt have my written signature and notarized, then the letter sent was and isnt officially from me. If I send any type of letters to the credit bureaus, then it will be in writing and it will have my notarized signature on it and Ill have a copy of me signing it on video. Also, I informed to LexingtonLaw that I dont authorize them to conduct a background or credit check from this day forward due to their deceptive practices pertaining to my credit repair case. LexingtonLaw sent letters without my written consent.
03/13/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 960XX	Web
I had a account with Lexington law to monitor my credit doing so they upgraded my subscription to a larger amount and took off bad item off of my credit report that was not mine and charged me {$110.00} once {$130.00} once and I called them to try to resolve the issue and it was only able to get half of my money back and when they took the bad off of my credit my credit reported zero credit and now I have no credit score at all and can not obtain a credit score because of a bad item on my credit report that is not mine, every time I sign up for a credit card to get a small loan to build my credit it asked me a personal question of my last mortgage amount which I have no mortgage I don't have a last mortgage and never had a mortgage amount and they can not identify me due to that one bad item on my credit score. I am XXXX XXXX XXXX without a credit score and without any credit I don't have bad credit just no credit and don't know how to start to get credit because I can not get a loan due to these facts.
04/19/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MN 55125	Web
Hi, The following companies need to be removed off of my credit reposts. I have been working with Lexington law firm and the refusal to have these items removed has caused financial distress to me. XXXX XXXX XXXX XXXX has been paid off and the late fees and payments have been reported incorrectly. XXXX XXXX XXXX- That was paid off and should be removed from my credit report. XXXX XXXX XXXX - Did my loan over and the past loan was incorrect. ANY DATA FEROM TEHN FIRTS LOAN SHOUDL BE REMOVED BECASUE I WAS OVERCHARGED AND THAT AMOUINT WA INCORRECT. THAT IS WHY MY LOAN WAS DONE OVER AGIAN. XXXX XXXX XXXX This loan has ben paid OFF We Bank and Getting reported false information and did not follow their payment coverage for loss of job and wages. I did not get unemployment and they continued to make it hard for me to utilize my payment coverage for being unemployed. There should not be a charge off or a collection on my account. They falsified information and my balances should be paid in full.
12/02/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 94134	Web
I am starting this dispute based on my experience with Lexington Law. I had started a monthly subscription with them back in XX/XX/XXXX to repair my credit. Around XX/XX/XXXX is when I officially ended my membership with them due to not seeing much results and felt they were dragging me on. The monthly payment started at {$60.00} and after a year or so it changed to {$30.00} because after trying to cancel it the first time they lowered my monthly to keep me in. Wanting help fixing my credit I opted to stay and pay the lower payment. They would send me notifications or letters claiming they initiated action against some of the companies to remove inquires but never any results. I received these notifications/letters multiple times through the process, nothing ever changing. Eventually I felt I was just throwing money away and canceled everything with them. Upon looking for professional credit help I found out Lexington Law was being accused of sending false information which leads me to this dispute.
04/24/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	OK XXXXX	Web
I worked at XXXXXXXXLexington Law for a few weeks and what I saw was horrible. I've never seen a company take CFPB less serious. I observed numerous things that were down right dishonest. Employees were taught to get sales my any means necessary. In training we listened to a call where a gentleman was calling about his stimulus ( nothing to do with it he company ) and the employee on the phone mislead him by telling him he had to sign up with out service to receive his stimulus. Many of the other calls we listened to were troubling as well. Multiple calls we listened to for training taught us that we should just tell them it's a free trial even though it's not. I also was there 5 weeks and not once did anyone listen to my calls. They don't seem to take quality control seriously and they have a don't ask don't tell policy. I would also like to add that the way the speak about their clients is troubling. They refer to them as XXXX XXXX, and XXXX constantly. I took my issues to HR and was ignored.
10/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	PA 16602	Web	Servicemember
Dates I can not provide as this problem has been ongoing for about 2 years and everytime I call them I am under the assumption that my problem was resolved. It started in winter of 2016 when I asked them to cancel my subscription. They did for few months when I started to get billed again. Since then I have called several times and I am always fighting with them. Last phone call was before the new year and the person I talked to wouldnt accept my cancelation. Instead he kept giving me rebuttals. After an hour on phone I accepted 2 months at XXXX and was supposed to be canceled then. As of today, it hasnt stopped. Money is still being taken out of my account. This is 3 times already over about 2 and half years. Everytime I call it always ends up in their favor no matter what. Im to the point I dont even want to call anymore but I want this stopped. The fee was little over priced at first ( which I dont remember ). Then they dropped their price everytime until now and its XXXX reaccuring.
11/28/2017	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	MI 49534	Web
This evening, XX/XX/XXXX, my son received a message on his phone for my XXXX son stating that my XXXX son was being summoned to court, and he needed to call the number that was given. I called the number back myself because I represent my son whenever possible because he is XXXX unable to represent himself in most cases. The person answering the phone said his name was XXXX and he represented XXXX XXXX. He told me that my son was being summoned to court for a debt from XXXX XXXX XXXX in XXXX for a bill in XXXX. I tried to explain to him that my son is XXXX and that he was covered under XXXX and XXXX for the time in question. He argued with me and said I was wrong. I told him we had been at XXXX XXXX for many XXXX, XXXX or more and that I know there was a mistake because there are no other bills. He continued to be rude saying I would be made a fool of in court, and told me that I must be the reason my son is XXXX. I hung up the phone at that point but told him I would be reporting him.
08/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NY 14621	Web
I signed up with Lexington Law on XX/XX/. I paid {$130.00} upfront for the premier services. I Stayed with Lexington law for 5 months and only had 3 negative items removed. I Kept calling making complaints, that pushed lexington law to only remove 3 negative items. I wasn't satisfied with the services so I've decided to cancel on XX/XX/XXXX. The representative told me that I have to pay a {$180.00} cancellation fee, I tell the representative that I wasn't even informed about a cancellation fee the day of sign up and it wasn't mentioned in the contract. After I tell the representative that I'm not able to make a payment that same day, The representative tells me that payment would be collected every Friday until the cancellation fee is paid. Since than, Lexington Law has been trying to collect {$180.00} weekly payment. I refused to pay THEN and still NOW. I didn't think it was fair that I paid a total of {$650.00} for credit repair services that I didn't receive no good results.
04/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 91324	Web
My mother and I retained the Lexington Law Group, advertised and described as a credit repair agency. Each and every month this unethical bogus company fraudsters debited my account for non rendered services, since 2019. We fullu complied with their requirements for timely processing and repairing our credit scores, however nothing has changed. This company XXXX rotated us in an endless runaround, kept asking for the same set of documents over and over again ( multiple times we mailed to this company full set of records by the US Certified mail ). We were misled, cheated and XXXX. Subsequently our credit scores were negatively impacted as a result of this company deception and fraud. The company Directing and Managing attorneys ere notified in writing of existing chaos and corporate anarchy, however our concerns were never addressed nor resolved. In fact we've been ripped off and inadvertently depressed by this fraudmasters. Please assist us to remediate this problem.
02/15/2017	Yes	Other financial service Credit repair	Customer service/Customer relations	IL 601XX	Web
On Saturday, I started receiving text messages out of the blue from XXXX. It says it 's from Lexington Law regarding a recent credit repair form I had submitted and to call XXXX. I have never sought out that company nor submitted any kind of credit repair form. I researched Lexington Law online and called the number given on their website -- different from the 800 number. The representative said if that was true, I would have seen a {$14.00} charge on my account, which I have not been charged. I have repeatedly received text messages from that number for days now, as well as multiple calls per day from the phone numbers XXXX and XXXX. The voicemail is a robot saying it 's someone from Lexington Law calling about my recent submission. Today, I tried to forward the text message to report as spam to XXXX. They said because it was a short code, I needed to text STOP. I got a reply back saying it will take 24 hours. I have auto-blocked the two phone numbers as well.
12/27/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 757XX	Web
On XXXX XX/XX/2020 I signed up for Lexington Law services. Later that day I found a Lawsuit filed by the CFPB against XXXX XXXX XXXX, and XXXX XXXX, XXXX d/b/a Lexington Law Firm. Since I found this information I cancelled my account and revoked permission for Lexington Law to debit my bank account or credit card. This morning I discover a pending charge on my bank credit card for {$71.00}. this charge was made AFTER I sent a letter indicating this account is to cancelled and received a reply from Mr XXXX XXXX indicating this account was closed. The lawsuit proves the allegation by the CFP. That the individuals named above d/b/a Lexington Law Firm are bilking consumers out of money. I decided I do not want the services if Lexington Law, was told my account was cancelled, and still ended up with a charge " after I revoked consent ''. If possible I would like to join the lawsuit. These people are taking advantage of consumers by stealing funds from them.
08/08/2019	Yes	Debt collection Payday loan debt	False statements or representation Indicated you were committing crime by not paying debt	NC 27103	Web
Received an email threatening legal action about a payloan I never received. From : XXXX XXXX XXXX Sent : Thursday, XX/XX/2019 XXXXXXXX XXXX To : XXXX XXXX XXXX Subject : Immediate Attention Required ( Lawsuit ) Importance : High This is the final notification regarding your loan account with XXXX XXXX XXXX. Loan Account # XXXX Due Amount- {$1000.00} Settlement Amount- {$500.00} ( Till XX/XX/2019 ) We already contact you several times regarding your unpaid loan account but failed to receive any response from your side. As of now, we are ready to file a lawsuit against you and report this to major credit bureaus and also inform IRS regarding this lawsuit. You will have to face severe consequences like : 1. You might be immediately sacked by your employer as they will be notified. 2. Your credit will be ruined. 3. Your wages can be garnished. 4. Your bank accounts/credit cards will immediately freeze. 5. IRS will put a hold on your Tax return.
01/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AL 359XX	Web
This is the information regarding the bankruptcy cases. This is the information. Of repose discrimination. To the regard of the Notebook and bluebooks. Filed on the cross examination. With the treason forgery and identity theft. Also is in the relationship to responsibility. On the disregard of the Ethics committee and the department of education. XX/XX/XXXX XXXX XXXX XXXX. Filed infomation and grievance to protect the consumer respondent of the application A-B. XXXX XXXX XXXX with the 44th president seal of the approval to the XXXX and XXXX regulation of hi-tech information and programs consumer. With fcra defense of the social security administration office and cross file. Breaching with the defendant coverage liability and equal opportunity rights of the administrative court and federal court inquiry commission breach discrimination with the public communication forms and document to XXXX XXXX XXXXXXXX XXXX XXXX Georgia XXXX.
08/15/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	NC 283XX	Web	Servicemember
The purpose of this statement is to address the delinquent account that is showing up on my credit report. The XXXX XXXX XXXX account was closed on XXXX XX/XX/XXXX due to a charge off. XXXX XXXX XXXX XXXX filed Bankruptcy and stopped my allotment in their process of Bankruptcy. I called XXXX XXXX XXXX XXXX for months and no one returned my calls. In XXXX. I noticed that I had a charge off on my credit report. I made serval attempts to try to find a solution to resume payments and to get the account current. In XXXX when I was able to get in touch with XXXX XXXX XXXX XXXX. The representative indicated that I wasn't in their system at all, and they couldn't help me. I have been working with credit repair companies that have run into the same roadblock as me. I am asking for your help to help me find a resolution and get this negative report removed from all three credit reports. If you have any questions for, please let me know!
12/14/2016	Yes	Other financial service Credit repair	Excessive fees	IL 60644	Web
Signed up for Lexington Law and was told that I can cancel at anytime called 2 days after signing up to cancel because the rep was trying to charge me XXXX dollars to start and I started that was a tad bit steep considering the amount of items I had. I was told they was going to lower the bill due to keeping me from leaving. The rep told me he would tackle the items that I requested him to. As of Tuesday XXXX XXXX, 2016 they sent off disputes for items that I did n't need them to. I called on XXXX/XXXX/16 to cancel before I was due to get charged on XXXX/XXXX/16 to cancel because I was unhappy with their services and I was told because they sent off 5 disputes in which 2 of them I requested that they do n't do it before they did it anyway. I had to pay for their services. I told them that they services was n't rendered as stated and I wo n't be paying them anything. I was told they will take the funds off my card anyway.
02/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33435	Web	Servicemember
I was desperate to have a fraudulent collection removed from the credit reports. XXXX XXXX was recommended to me a XXXX representative. I signed up at the lowest level that just included sending the necessary letters and documents to remove the collection. The beginning was rocky when I was billed {$120.00} rather than the {$59.00} they advertised. They reduced my membership, but never adjusted for the first month 's charges. Prior to hiring them I had a medical bill removed on my own. Of course XXXX XXXX considers that a success of their program. Ultimately, after 6 months they produced no results other than income to them. When I questioned that lack of production they just cancelled me and tried to collect for days after service cancelled. Another example of a company claiming to helping people when they only help themselves to our money. In the end they turned ugly and tried to intimidate me to continue services.
02/01/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30233	Web
I started with this company I say back in XXXX XXXX and I was told that they would pull my credit report to see where I stand and that it was a soft inquiry well that was wrong it was a hard inquiry that they told me would be free and a onetime startup of XXXX well that was wrong to they charged me XXXX the first day. So when I questioned them about it they advised me they where checking to see if I had funds to cover and would be credited back to my account NO! it was never done, I have spent over {$800.00} dollars with this company for them to write letters and to help me in which it was not an success and now I am being harassed by the law firm that they some how work for legal fees and services .Also I kept calling they would hang up or keep transfer the calls to Different departments and hang up or say they will return calls or better Yet lock me out of the account so I cant see what there doing to my report.
09/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	PA 19138	Web
I paid for services from Lexington Law They help get everything removed from my credit reports, some was easier than expected because I was also in a abusive relationship. However exactly a little over 30 days of no longer using their services because at some point everything that was disputed was removed and I then had nothing else left to fix because my student loans are mine, so I let them know that I no longer would need their services and then one by one every item removed by dispute began to reappear some under a different collection agency name but only after I had not used their services for a little over 30 days. Now everything that I had paid and had removed is back on my reports and Lexington law stats that they only way they could assist me if I was still a customer. They even call and email me to reestablish services with their company and every time I inform them of what happened they act obvious.
11/14/2016	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	WI 54302	Web
I received several voice mails regarding a debt I owed. I ignored them because I do n't have any debt. Anything outstanding was discharged in bankruptcy several years ago. Today I received a call from a man stating I had an outstanding debt with XXXX and they were going to take me to court over it. He then asked me to forward him to our payroll department. When I declined he said he would be faxing them. I asked for his name and the name of his company and to send any debt information to by mail. He declined. He hung up. I called back and spoke with a XXXX XXXX. I again asked for the name of the company. I was told Lexington Law XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, XXXX, GA XXXX. XXXX would not send me any information on this debt either. He told me the debt was for XXXX. I told him I did not owe any debt and among other things he called me a " deadbeat debtor ''. This is unacceptable.
03/21/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	VA 232XX	Web
I signed up for service after a XXXX search. XXXX XXXX was listed under paid section. I put in a contact submission form and they called me later that day. I was instructed about what they would do and I agreed. However right at the end the sales person asked me if I was married. I answered yes, he said great you can add your wife and no additional fees would apply. I said great, next thing I know is a credit card charge for double the amount came through. I called three times each time on phone for over two hours on hold. The fourth time I just called credit card company to dispute. Then I but in a contact form on XX/XX/XXXX to cancel service. They didn't respond until after the XX/XX/XXXX three days after another months charge to cancel. So they want to charge me again for another month and my wife as well. Total scam process. But since he is a lawyer I guess he will get away with this.
10/18/2016	Yes	Other financial service Credit repair	Unexpected/Other fees	MD 206XX	Web
I was trying to purchase a home, however my credit score was low and after receiving advertising from Lexington law firm about credit repair, I went ahead in the hopes that they can assist me in getting negative information off my credit report. After realizing that this company is not who they claimed to be, I requested that my account to be closed. I have made several requests stemming back from XXXX of XXXX until as recent as XXXX/XXXX/XXXX asking that this account be closed, however Lexington law firm continues to ignore my request and continue s to withdraw funds from my account with out my authorization. After realizing that Lexington law firm has not honored my wishes I am left with no other options but to seek assistance from your agency in obtaining a refund and getting these folks to close this account. I truly value your assistance in this matter. Cordially XXXX
06/28/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MD XXXXX	Web
I was wit h Lexington Law sinc e XXXX . When I sign up for the services I put another credit card which is expired on file. Now I been with this company since XXXX the man told me it would be a one ti me fee of XXXX dollars that they would authorized from to take. They took my money my credit report still look the same. When I called this morning to resolve the issues but instead I got a rude lady saying they do n't give out refund so thats on me. When I told the lady that I did n't authorized the transaction she proceeded to still be rude. So then I asked what kind of company that do auto pay do n't give confirmation numbers she said us when I asked for a supervisor I had to wait 1hour for the lady to come back on there saying no supervisor and do n't call back no more. I think its not right. I 'm a single mother of XXXX trying to maintain all I want is my money.
09/30/2021	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	NY 10460	Web
On XXXX XXXX, I XXXX XXXX received a notification from XXXX XXXX that a new collection is showing on my credit report A negative account with XXXX XXXX XXXX A collection was added to my credit report, which is damaging my credit On XXXX XXXX I contacted XXXX to get more information on this report. I was informed it was from XXXX from XXXX XXXX bank for a total of {$430.00}. At approximately XXXX I called XXXX XXXX XXXX explaining the information I saw on XXXX. The representative I spoke with attempted to locate my information by the following : Name, DOB, Social security and my Address and she was not able to find any information based on what Ive given her. She than spoke to her supervisor and she was also unable to locate my information. On XXXX XXXX at approximately XXXXhrs I contacted the debt collector once again and they do not find me in the system once again.
11/22/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	ME 040XX	Web	Servicemember
Three weeks ago I applied for a loan online. In a few minutes I received a phone call from XXXX XXXX. They told me for {$14.00} they will pull my credit reports, review my request and get back to me. I waited three days never received an e-mail or phone call so I contacted them. They said they could n't get me a loan. I asked why, and they did n't tell me just hung up.. Very non profressional. Very rude and crude. So I thought the matter was over. Now three weeks later they are charging me {$110.00} for not doing a darn thing for me. I never wanted to join and I did not enroll in any their programs. I called them and got the total run-around. They said a rep would call me back. A week later I have n't heard anything. Please get my {$110.00} refunded. They are quick to take your money but now I ca n't even talk to anyone there. Thank You XXXX XXXX last 4 of my social XXXX
04/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	AL 35603	Web
I paid {$120.00} on the XXXX of each month for a service that I was told that I needed. I even paid an initial fee to get it started up. The last date I paid was XXXX. I was told I needed to have the service for a couple of months before my credit improved and it never did. I was also lied to about the services that Lexington Law offered. I wanted the cheapest plan because thats all I could afford. I was told the cheapest plan was the one for {$120.00} but the cheapest plan at the time was {$89.00}. I didnt realize this until after I had paid months of {$120.00}. I spoke with another representative and he informed me of the lower plan. But I had spent so much money that I couldnt even afford at the time. I felt used and lied to about the entire situation. Trying to resolve the issue, I had no other choice but to cancel my services. I had my account since XXXX to XXXX
12/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	TX 75154	Web
XXXX. Asked more than once to stop the service. Letters that were written to creditors on my behalf were sent to me. I was told not to stop the service but choose a different plan. They took me down to an XXXX dollar plan. On this plan I was sent an email that I could not open. I was told to print letters off and send them to creditors. Basically this company just took my money. Nothing was done. I was told to wait 6 months for results but basically they were just stringing me along. Also someone told me about Lexington law. I went to their website started the process but never hit submit. From there they started calling me and telling me to sign up. Exactly how does this work? I told the guy I never hit submit on the initial paperwork. He assured me they could do something to assist me with my credit at a reasonable rate. I told him I didnt have money to just blow.
05/06/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AL 364XX	Web
I received a email from a lexington law firm below and also a copy is attached to this complaint. I felt I was contacted improperly contacted. Threatened to contact my employer to garnish my wages and the sheriff to come to my home. My name was not in the email- just a threatening message of contact I have not received before. No one has sent me anything in the mail. I check my mail everyday and weekly. I keep all mail in case something like this happen saying they tried to contact.me. I have not in this lifetime received received any form of contact or mailings from this scammed credit repair law firm. A real law firm will not call due to law official telling everyone to be aware of scammers who ask for personal information or want credit card information to pay for a debt over the phone. The email will be attached to this case I was not able to attach above
03/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NV 89123	Web
Bait and switch sales tactics. Untruthful sales promises. The company made promises of service and then did not perform. When questioned they stated that the level of service was different than that which was promised. The original sales agreement was on a recorded line. Then when I asked to cancel I was told no refund, then eventually after arguing, half of my fee was returned. The company is taking advantage of the community and should not be allowed to provide credit repair services. I am XXXX and this is a company willing to take advantage of the disadvantaged community. Please follow through. The contract was never sent until I canceled and revoked their rights despite the sales person promising on a recorded line the document would be sent. They trick people through the use of text. This is a very dirty business. Thank you and have a blessed day.
08/07/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NC 27610	Web
For the past 3 months I have received the WORST customer service ever from any financial institution that I have delt with. Dealing with XXXX XXXX XXXX from X/XX/17-XX/XX/2017. I was giving misleading information. Her customer service to me was tasteless, classless and very disgusting! Ive sent her over 10 emails not one Time has she replied back to my emails. She had me pulling information that wasnt apart of the issue I was having. I felt racially descrimated when I met with her in person and after that we spoke on the phone several times. I was rudely cut off and her tone wasnt pleasant. I dont understand how someone with such a high position in a bank lack basic customer service skills. I was treated as if I was a criminal!! I will be taking legal matters. Anyone who banks with XXXX XXXX XXXX XXXX should leave before this happens to you! UNACCEPTABLE
11/30/2020	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MO XXXXX	Web
XXXX I received and email saying " After sending you the several Emails, We have not received any response from your side ; it seems you are clearly avoiding this legal matter. This is the final notification from our side to let you know that your case will be filed by next week. Kindly get back to our manager XXXX XXXX ( XXXX ) and let us know if you want to settle this case out of court '' I responding asking for proper documentation because this does not sound like its my debt. Instead of them sending me documentation they keep threatening to sue. they also gave me this explanation of who they are : " XXXX XXXX XXXX is a parental Payday loan company which owns and operates on more than 350 payday loan websites like XXXX XXXX, XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX etc. We are talking about the loan amount of {$300.00} that you took from the company
06/07/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IL 60626	Web
Lexington law firm credit repair has been lying to me the last few months, They wrote me a email stating 14 Items was removed off my credit report. when I went to check it out. Not one account was removed. I contact Lexington Law firm 14 times alerting them of the issue. that they been giving false information about accounts that was removed from my credit report. I had to purchase 6 different credit reports just to prove to them it was never removed. Several customer services reps was unable to help me and one stated for me just to deal with it! Now for a 2nd time they send a email saying my XXXX report has 8 removals and that's not True Nothing was ever removed. it looks like they cant help me and started to lie and put removed when nothing was removed. NOT one thing was removed and they lied to me Multiple times I'm extremely upset and wasted money.
05/31/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NY 11210	Web
I signed up for Lexington Law on XX/XX/XXXX to help repair my credit. On XX/XX/XXXX, I was informed by a friend of mine of a lawsuit between the CFPB and Lexington Law ( https : //www.consumerfinance.gov/about-us/newsroom/bureau-files-suit-against-lexington-law-pgx-holdings-and-related-entities/ ) and elected to go with a smaller company who gives you a lot more individualized attention. After being informed of my 5 day right of rescission, I contacted Lexington Law via online chat to cancel my payments ( all I had paid so far was around {$15.00} for a credit report ). They were quite rude at the beginning ( transcript attached ), but after pressing, they said it had been canceled and I was sent a confirmation of cancelation. The email never came through, I pressed them multiple times and they kept saying it was sent but it never arrived.
08/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CO 80249	Web
I have issue with Lexington Law Credit Repair.com when my wife canceled back in XXXX it was for the both of us but instead they only cancel my wife which its suppose to be mine as well too and it was billed on my wife 's credit card which was ok at the beginning but when she called to cancel it was told to the representative that it was for both of us. the next thing I find out that my wifes credit card was billed for me ( XXXX XXXX ) on her credit card. But the representative assured me it was not going to be touch because I am not authorized on that card and Lexington Law went ahead and charged my wifes card on XX/XX/2020 {$89.00} and {$19.00} that was not authorized at all. I want this problem resolved but Lexington Law crediting back unauthorize charges for me on my wifes credit card that was not authorize to be charge.
11/15/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	AZ 85295	Web
Since XX/XX/XXXX Lexington Law Firm they have been charging me monthly to fix my credit and send letters to the credit reporting companies. {$130.00} per month has been taken from me. I asked to cancel previously and they said there are no notes or calls and I wont be getting refunded. They said they do the work and then charge me for the work each month. They refused to escalate me further and now I am out {$830.00} I am a single mother and I am not currently working this is very frustrating. I am an injured party. XXXX Lexington Law. All rights reserved. John C. Heath, Attorney at Law, XXXX XXXX Lexington Law, and of counsel XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX Lexington Law FirmXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
03/17/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 10469	Web
On the XXXX of XXXX I called for a free consultation and authorized Lexington law firm to charge my card XXXX cents to run my report. At the end of the consultation I was told my fee would be XXXX a month to dispute one item. I then told the agent Im not interested in there services. He advices me to speak with a paralegal about price on Monday. I thanked him and told him I wasnt interested. On Thursday the XXXX I saw I pending charge. I called 5 different numbers and was not answered. Called from a different number was answered immediately. Explained I didnt want the service was told I wouldnt be charged and I was. Called 3x on the XXXX now there staring they wont refund my money cause its not in five days. Which the XXXX is actually four days not counting Sunday and if Sunday is counting the XXXX makes the 5th day.
06/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	SC 29651	Web
In XX/XX/XXXX I was informed of a company called XXXX XXXX. This program was to help you find a home with selection of home to choose by number, and an agent would get in touch with you..You had to go through XXXX XXXX XXXX and show proof of signing up with them to have an agent contact you by showing you the homes with no down payment nor closing cost only Rent To Own. NEVER happened the company has no contact, but XXXX XXXX XXXX started taking payment out of my Checking account on XX/XX/XXXX first payment then second one in XX/XX/XXXX up until XX/XX/XXXX, contacting them they have only returned one payment, and I have nothing removed from my credit as said, nor have I seen the Agent to view any homes.XXXX was debited out of my account in order for me to use The XXXX XXXX but never has. Thank You XXXX XXXX
04/03/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	TX 75087	Web
On or around XX/XX/2019 I called XXXX XXXX to cancel my subscription due to a financial emergency. They offered to suspend my account for the month of XXXX with no additional fees, with the understanding no work would be done on the account, which I accepted. Called to cancel again around XX/XX/2019, with the understanding I would owe 1 month billing. I was informed I was being charged 2 months billings XXXX & XXXX. XXXX I understood, but I was told there would be no work done on the account in XXXX since it was suspended so there should be no billing for XXXX. On XX/XX/2019 I was charged 2 months fees. This organization lied and billed me for no work. Additionally, they dispute accounts in good standing instead of focusing on trouble accounts, in order to prolong the subscription and collect additional fees.
05/07/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30238	Web
XXXXXXXX XXXX is frauding me. They're not honoring their own services. I wasn't happy with their service so I asked for my money back XXXX I told them someone else is helping me. Not only did they not pay me my money back, but they send these emails like they're reaching out to me and that's not the case. Beginning of this month they kept charging my card until they were able to get something off if it. A sum of XXXX. I did not authorize this charge by far that they took upon themselves to charge me. It's not right and it's not fair. Due to mistakes on my credit report I been dealing with cfbp on my own over my credit report and removing items that I know not supposed to be there. I want my money back and for them to honor their policy of unsatisfied customer and refund my money on both accounts immediately.
05/17/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NJ 08043	Web
I was mailed an invitational Credit Card Promotion. The card was purposed to build my credit profile. I immediately paid a {$75.00} activation fee. The credit limit was {$300.00}. The annual fee is XXXX dollars. I was told that after approval of a credit line increase my account would be billed 25 % of the limit increases. So with all that in mind I called XXXX XXXX Bank and set up auto pay from my debit card from XXXX XXXXXXXX XXXX. I then told them that I was going to a hospital for at least a month. Upon coming home from the hospital I discovered a late payment fee on my bill. I called in to clarify the issue. I was not told accurate information. I contacted an Attorney to file letters to the credit reporting agency. And sent many letters to the bank. I called in and discussed this matter
06/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	AR XXXXX	Web	Servicemember
Lexington Law is using deceptive business practices to collect as much money as possible from consumers. They have made it almost impossible to cancel your service with them and falsified claims on balances owed. This company has disregarded their settlement with the CFPB and returned to scamming as much money from customers as possible. Additionally they purposely ignore any work previously done in order to prolong the payments a consumer makes. Lexington law has billed me on different days of a month making it impossible to plan for a charge. Additionally when I called to request my account be closed and refunded for the charge pending they denied both closing the account and refundind the money. I will be filing a chargeback against Lexington with my bank as I DO NOT authorize this charge.
07/14/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	CA 93215	Web
I contacted lexington law in the hopes that they could assist me in credit repair. They reassured me they could and would do what they could to make things better, stating it would take up to 6 months before I saw results. However, they decided to dispute many things on my credit report without my knowledge, even going so far as to creating letters and signing my name without my permission. They did this with the XXXX XXXX XXXX where the lovely ( I use this with high sarcasm ) XXXX XXXX has been a nightmare to work with. I have contacted her twice asking the dispute be removed and she refuses to do so unless I pay her upfront. Is n't that illegal? Other collection agencies happily obliged to my request after hearing what Lexington Law had done, however, XXXX has not. Please help me.
09/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	FL 32533	Web
In XX/XX/2019 to repair my credit I enrolled and shortly thereafter disenrolled from using Lexington law firm services in XXXX of the same year. However, the law firm had my debit card number in its possession. The law firm acknowledges that I closed the account ; nevertheless, they are fraudulent claiming that my wife ( XXXX XXXX. XXXX ) enrolled in there service and provided my debit card as a means of payment ; which she vigorously denies doing. Lexington law firm has STOLEN over {$2400.00} From me. Lexington law is in violation of the electronic funds transfer act. I, XXXX XXXX XXXX, never gave Lexington permission to debt my account. Lexington has been debiting my account which is a clear violation of the consumer protection law. This company is a FRAUD!!!! XXXX XXXX
01/31/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MD 20748	Web	Servicemember
I have paid Lexington Law to help with my credit and paid them upfront. They had not performed any of the services they stated I would receive and when I asked for a refund, they said I would get a portion of it back, but I had to wait a year by contract. It has been almost 2 years and I still have not received anything. They removed me from their system and when I called I asked for someone on the management team to give me a callback and that never happened. This agency has scammed me out of {$800.00} and refuses to provide me with a refund. The lack of communication on their part and removal from their system tells me what type of company they are. I end up paying 60 more because they talk me into doing an accelerated service they provided which yielded no results.
07/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TN 373XX	Web
Myself and my boyfriend went through Lexington Law Firm to help with our credit and the company didnt do anything but take our money so we cancel after being with them for two years or longer.The firm was suppose to help get our credit score up so we could be approved to be able to buy a home.I know the firm wasnt doing what they said theyd do cause our scores never went up not even our score up a few numbers.We paid {$120.00} a month each for years and never ever seen any difference in our scores and when wed talk to them they would tell us I assure you that we are working on both of your score but it takes time. No all the firm done is take our money and did nothing to improve our credit.Theres no telling how many people the firm has and probably still doing this to.
08/19/2016	Yes	Other financial service Credit repair	Fraud or scam	MI XXXXX	Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX . XXXX XXXX, XXXX. XXXX Advertised personal loans on line and mentioned upon contact with XXXX on XXXX/XXXX/2016 that I qualified for a loan of up to {$7500.00}. Only thing I had to do is have Lexington Law Firm : XXXX XXXX # XXXX XXXX XXXX, XXXX. XXXX Improve my credit and after enrollment with Lexington Law I was guaranteed a loan. It is a Scam because they both do n't answer the phones to cancel service. There has been no loan just a setup to have consumers enroll in a credit repair service for a charge of {$14.00} and {$99.00} a month. That you can pay with the loan proceeds. Contact at Lexington Law E-mail : XXXXXXXXXXXX XXXX loans are offered it is a scam to force consumers into retaining a credit repair service or Fraud.
10/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MI 48708	Web
I have tried to talk to the XXXX people which are called the Lexington law firm. I have paid off my account of {$130.00}. And the same with XXXX it is not showing that I paid it. The same with my XXXX account on my XXXX account I have paid XXXX and it it suppose to be taken off? Just when I paid my XXXX XXXX XXXX account it is off all my credit bureaus. Why is it so hard for these people to take off bills that we paid off? We try our hardest to get these off our credit, but your credit people want to linger on n keep them on there. This is no dang fair. And Lexington law charges you {$59.00}?? To help you close acvounts they take more money then getting our accounts closed. More money XXXX less accounts are closed. Charge extra for them in their pockets.
10/18/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Was not notified of investigation status or results	TX 77082	Web
I paid Lexington Law firm for almost XXXX to get them to help with these negative items on my reporting. I told the truth and had evidence and still had to pay almost {$200.00} to get started and each month a payment of XXXX. I was told they would start right away and desput the issues. Well I stopped receiving services because I couldn't afford to keep paying the amount they told me each month. So I had to try and find another company where I also paid upfront to get started which was XXXX and a total of over XXXX a month. I didn't receive services cause I don't pay XXXX to them. All this was back in XXXX and I know the amount said owed on my report is no correct. I need a trusted company that would actually help instead of putting me more in debt.
04/08/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	VA 23320	Web
I was a customer of Lexington Law on a few occasions. I may have used their services in the earlier XXXX ( using an old XXXX email address ), but I have email XXXX correspondence from them from about XX/XX/XXXX - XX/XX/XXXX, and again from about XX/XX/XXXX - XX/XX/XXXX. During that time, I paid as much as $ XXXX up front for their credit repair services, with very little results. I subsequently canceled the service because their sales reps kept trying to coerce me to stick with the premium plan. Now, all of these years later, Im hearing that Lexington Laws actions were unlawful and that theres a class action lawsuit against them. How does your class action lawsuit affect consumers, like me, who paid out thousands of dollars to Lexington Law?
07/10/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 90806	Web	Older American
I agreed to credit repair service with XXXX for a fee of {$130.00} per month. In return they were to get negative accounts removed from the three credit reporting agencies. After having conversations with two very affable paralegals, none of what they promised, during the conversations, ever transpired. I called yesterday to cancel the service. I was advised that I had an outstanding balance of $ XXXX I told them I would not pay. They said it would be withdrawn from my account. I have a meeting with my bank, XXXX XXXX, to stop payment. I feel I have been duped and would like the fees I was charged to be returned. My FICO score went down while they were working on my case. I am in worse shape now than before agreeing to their service.
04/08/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	WA 98033	Web
Since XXXX and post-divorce I have worked very hard to improve my credit and have accessed services through Lexington Law. I have financed XXXX vehicles since then. I paid off the loan amount in the entirety from the first vehicle XX/XX/XXXX. I made a down payment and received a loan for a car purchase with and interest rate of 6.54 %. However, my credit still does not permit me to have a credit card and I am not fully understanding why this is not occurring when my car loan amount is much lower and my annual income has increased since XXXX. Please advise what the issue is. I have reported several incidents of fraud and placed freezes on my credit since XXXX. How come I have a lower APR but do not qualify for credit in other places.
10/07/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 324XX	Web
I was paying for service to repair my credit once a month. Do to our last landlord lying about rent not paid and or late. Do to that we lost our belongings and the things that I was making payments on. I could not finish paying and they charged everything off. I had to pay extra money for me and my family to have a place to live. I was paying also for about XXXX year and XXXX months for credit repair to rent or own a home. It's been XXXX to XXXX years now and we are still homeless looking for assistance. We are currently checking out of a holtle now and to check in another one. With three days to move from our last house and no where to go we lost everything important to use. My mom is XXXX and my kids was XXXX me a single parent.
04/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA XXXXX	Web
This company preys on those who are already in a bad situation and in need of assistance and they claim to do something but i have not gotten anything taken off of my credit report and pne of my creditots was a hospital e.r. visit and i called my health insurance carrier and found out I was covered that whole year so I asked if this credit repair agency XXXX XXXX XXXX could get the invoice number so I can get this taken off my credit it's been I don't know 3 weeks or something and nothing 's been done and they charged me a hundred and something dollars and when I try to do the chat window I said on this waiting waiting waiting waiting window for I don't know how long 45 minutes or something finally I just hang up you know I have to
04/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	PA 190XX	Web	Servicemember
I have a XXXX XXXX in my name location in XXXX and I have never even been there before.its almost {$350.00} and I need to get rid of this i was incarcerated for 14 mtgs and other than that have been in XXXX pa for almost 4 yrs now. Also I filled my back payment for employment and yet to hear anything I have been out of work since XX/XX/XXXX or XXXX and didn't get my unemployment started untill XXXX or XXXX so if anyone wants to look in to that as well I will be extremely greatful. Also I tried to help my credit by applying with self now I have two accounts and don't know how to close them.also my debt card for XXXX was lost and spent {$1500.00} on it and I went back to jail before I was able to get something done about it.
05/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA XXXXX	Web	Older American
on XX/XX/2023 i contact LEXINGTON LAW, looking for some help for try to improve my credit score. they told me that they can help me in this matter. they told me also that they can improve my credit score by XXXX to XXXX point in 60 days. the cost was {$130.00} and i need a credit card or debit for auto payment.. so, i enroll in the program. but after 5 month my credit score go down instead of improve. i look in my accont to see what are thy doing but almost i saw only, '' analizing, or waiting for respose, i paid arround XXXX dollars to see my credit going down. i try to cancel on XX/XX/2023 but they told me that i need to pay XXXX more to cancel. i just call my credit card bank to freeze my card to avoid more charges.
04/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 315XX	Web
I was contacted by Lexington law firm to repair credit, two months ago, they, said that XXXX, for one time payment, .then it went to a XXXX, one time payment.they were suppose to send letters out .3letters in all, then called for XXXX a monthly fee to build credit,. Then I got call from my debit card holder, MasterCard, they suspended my card, because of suspecious activity .The rep. Told me they have been having major problems with XXXX XXXX, do not use them .I am enrolling in XXXX a my financial aid has a problem, and I only have till XXXX to get tis straight so I can attend an receive help financially, They led me here, so I hope this will help get me started on my edu an future. I thought I was. Please help
07/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	IN 479XX	Web
Lexington law predicted 6 months of their services would fully correct my credit score. I believe they knowingly are misleading customers about that timeline. I used their services for 4 months, and they only thing they did was lower my credit score. When I confronted them about the 6 months quote on work, they had platitudes already in place to excuse away that prediction. Further, solidifying my suspicion that 6 months of service never fully completes their work. Even more egregious, when I tried to cancel, they attempted to persuade to keep me as a client by saying they could do more. I was already paying for their top tier of service. Yet, somehow there is more than can do if you threaten to leave.
02/26/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NC 28078	Web	Older American
I was forced to join XXXX XXXX XXXX and required to pay {$14.00} for credit reports which were never delivered. I was told I had to Pay a fee of {$100.00} monthly if I did not cancel within 2 days. I was to receive a phone call this morning to discuss my program which I never requested, and the firm never returned my call. I sent 2 emails, made 3 attempts to contact the company. after the 2nd attempt. I was connected and then they disconnected the call. On the 3rd phone call I finally talked to a Paralegal named XXXX. after 1 hour they finally agree to cancel my service.. This company uses unethical tactics t join their company and they should be warned not to use such unethical tactics to obtain clients.
08/29/2019	Yes	Money transfer, virtual currency, or money service Virtual currency	Fraud or scam	PA 19128	Web	Older American
I look at my statement at the credit union numerous times a day & on Thursday+ XX/XX/2019, {$16.00} was fraudulently withdrawn/stolen! I was deemed a victim of identity theft soon after the death of my Mother! When I.called the phone # on the account, I learned it was Lexington Aw?, I never had an account but the lady wantd my account number after saying she only needed phone # which I provided but I Am attempting to recover from ID theft NOT MAKE IT EASIER for Lexington Law to steal it!!? I get my credit report free & recently got XXXX & XXXX so why would I pay? I dont pay for my credit score and I do Not deal with Lexington Law ( to my knowledge ). Now, the Credit Union is doing an investigation.
03/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30180	Web
I used Lexington law firm from XXXX I paid $ XXXX for credit repair services. They did nothing for my credit. No credit related issues were fixed and nothing was removed. I called them several times asking for updates with little to no help. I wasted $ XXXX of dollars thinking this was the best action to take. After terminating my services with Lexington law they still charged me unexpected and unlawfully XXXX/month. Ive called and emailed them several times to delete my account info so I wouldnt be charged but every month I continue to get charged. They have refunded me XXXX every month after calling them. I would like a full refund from the start of my services XXXX for service that I did not receive.
11/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	MA 02740	Web
On XX/XX/2020 I recieved a call from Lexington law firm addressed at XXXX XXXX # XXXX, XXXX XXXX, NY XXXX ... They stated they'd help me repair my credit for {$29.00} a month until credit improves. Stated I had about 3 hard inquiries on my credit report that they could fix. I agreed by XX/XX/XXXX they could take the XXXX and move forward. When XX/XX/2020 came I logged in and check my account with them and was going to cancel services but noticed they were going to take {$120.00} instead amount agreed on ( XXXX ) so even more I was going to cancel services. I go and look today again on my account services and now it states I'm needing to pay {$140.00}. I spoke with a female named XXXX on XX/XX/2020.
03/22/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	IN 46202	Web
I was on XXXX looking into my credit and applied for a loan I was referred to Lexington Law I declined the service but I had entered my account number and routing number when I was on the loan site but never was on Lexington Law site they called me several times I declined the service they texted me several times I replied stop as the text said if you wanted to not be texted again and about a week or two later they took {$26.00} out my account they never did any service for me and I never had even talked to anyone from there company I called them to get my money returned the lady was very rude and told me I owe them money and hung up on me when I told her I was reporting them for ripping people off
10/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA XXXXX	Web
I paid or should I say I am paying Lexington Lawfirm which is an agency that helps repair your credit, so my credit score is at XXXX from XXXX dropped a lot due to errors, and comments on my credit history remarks. I went through a major crisis during covid 19 which affected me and my credit cards at the time entirely I wrote to these credit cards business and informed them of the circumstances and they ignored me showed no remorse and never took me into consideration and closed them. My credit score dropped XXXX points and as if that is nothing I have been with Lexington Law for about 3 months now and my credit score dropped another XXXX points. I feel like I am being dropped. Is this possible?
07/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 91324	Web
My mother and I paid on a monthly basis for credit repair plan with Lexington Law Group Credit Repair Agency. This company scammed us, they did nothing but ripping us off every month. Never provided credit repair service. Company cheated us through misleading false advertisment and solicitation. When we signed up and continued to make payments over {$120.00} monthly, these fraudsters and cheaters lied us, defaulted in their services as described in their false advertisement. Subsequently our credit scores remained the same, by causing us significant long term financial harm of high importance. As a result of our unrepaired credit scores we were denied personal, auto, business and home loans.
09/17/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	ND 58703	Web
I've been a victim of identity theft since 2019 and I have put my complaints and reports in but I'm not being contacted by anyone to help me with anything and I keep getting hacked everytime I get a phone and new service and when I make an account with anything and all the money I have been waiting for, I can't get or anyone to help me with anything dealing with me having to be responsible for paying for others stealing my information and identity and using it to get unemployment and taxes and I have paid Lexington Law 3 times for me to still have bad credit and things not removed and XXXX has data breaches and I have never been reimbursed for all the money and things that I have lost.
05/29/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 336XX	Web	Servicemember
XX/XX/XXXX {$14.00} sign up fee and {$64.00} 1st months fee. XX/XX/XXXX {$89.00} monthly fee and {$19.00} late fee. XX/XX/XXXX {$89.00} monthly fee. Those were fees to dispute and resolve a claim on my account. But for 3 months the status on my account read 0 claims resolved. Them claim was {$1000.00} and i felt as if they're not doing anything to resolve the claim because everytime i contact them i get the same response. We wrote them and we're waiting to hear back. I felt in 3 months they should have heard back from whoever they were waiting to hear from and that i could of paid whoever made the claim if i was going to pay them anywhere from $ 500- {$1000.00} to resolve the claim.
12/20/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	TX 78130	Web	Servicemember
I am a United States Veteran and XXXX XXXX XXXX I should qualify for assiatnce into help rebuilding my credit. I hired Lexington Law who took {$130.00} a month to repair my credit. Upon hiring them th4ey have not repaired my credit and all three credit bureaus have not chnage the status on credit report or credit scores within the last five years Ive paid of a motorcycle and house. I purchased two vehicles one was traded in for a new one. I am still seeing things on my report that have been on there more than seven years. Please investihgate my report and correct the credit bureaus for reporting low credit scores I am trying to buy a house. Please begin your invstigation. Thank you
04/02/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TX XXXXX	Web
Lexington law had a person that used my information. Also XXXX XXXX had all my information including my banking information as well as picture of my Identification/Driver 's License so I know for a fact that this bill isn't mine and I do have the proof if you need to see it. I didn't know until this year that any of this went on. I also notified the IRS to put a flag on my income tax because someone's using my number to do income tax as well. The IRS as well had contacted me because of the fraudulent activities as well. Again I am still working with IRS to get all of this straightened out. Please help me solve these problems because as you see I pay my bill on time every time.
11/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MI 48219	Web
I was making a personal business phone call when in the transfer of calls Lexington Law marketing audio began playing. The organization I was initially was on the phone with was a government organization regarding business of maintaining my daily life. Lexington Law seemed like the solution based on advertising and the government organization affiliation so I had no choice I felt if the government recommends them it can not be bad. Hundreds of dollars later and several emails sent to them requesting help on matters each time receiving rejection, they did not deliver and swindled me out of desperation money. They promise people like me can have hope but just want the money.
07/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NE 687XX	Web
XXXX XXXX called me and made it clear that I was not going to have any money taken out of my act until the end of the next week. I have called numerous times and I have been hung up on and the phone representatives were very misleading. I am in non financial condition to throw money at this company. I wanted to look into repairing my credit not getting it ripped apart by some scammers. XX/XX/XXXX I was texted info and it stated I was to receive email from the company. Each text was from a different number. One being a area code. From SD. The amt was in the XXXX range and subsequent payments to follow. Please help me with this situation. I am in debted to you and the staff.
04/30/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 78209	Web	Servicemember
Lexington law charged me a " first work fee '' of XXXX on XX/XX/22 They also took two separate fees of XXXX from my account. One withdrawal on XX/XX/22 and one on XX/XX/22 The service was not actually provided, as the " letters sent on my behalf '' were returned to me via usps as undeliverable. The service was canceled after searching for hours on how to actually cancel it. Since I signed nothing with them, they did not actually have any authority to take any money. Nor did they have any legal right to send anything on my behalf. They took additional money from me without authorization, and once I canceled, they refused my refund, even though they did no work for it.
08/21/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	IL 60074	Web
Phone number XXXX ( XXXX XXXX XXXX ) made following calls even though my number is registered in the 'do not call ' registry since XX/XX/XXXX. 3 of the 4 were robo calls and on one, a person asked to speak to XXXX. I informed the person that there was no XXXX. The robo calls started leaving voice messages stating that they had information related to 'my case '. I called the number and asked for them to remove the number from their list. They refused because I would not give them my name. Date Time Destination Number Call type Minutes XX/XX/XXXX XXXXXXXX XXXX XXXX 2 XX/XX/XXXX XXXX XXXX XXXX 1 XX/XX/XXXX XXXX XXXX XXXX 1 XX/XX/XXXX XXXX XXXX INCOMING XXXX Off Peak 1
08/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NY 10466	Web
I hired LexingtonLaw to fix my credit issues after I seen no progress I canceled the service in XX/XX/XXXX but the the charged me so I request a refund which the said the would refund me {$100.00} they didnt I kept on calling texting till the finally agreed to refund me the {$100.00} around XX/XX/XXXX I have the text to prove it so I went and check my account for the {$100.00} and the still made an unauthorized withdrawal from checking account after I had canceled there service XX/XX/XXXX. The. The refunded me for withdrawal from XX/XX/XXXX and didnt refund me for the illegal withdrawal they made on XX/XX/XXXX 2 month after I canceled the account with LexingtonLaw.
09/07/2023	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	FL 33971	Web
Between XXXX and XXXX, this company contacted me stated that they see me trying to delete and remove the wrong information on my credit report. The guy told me that he can help me with this issue easily and very fast. He charged me about {$500.00} but I have to deposit at least {$200.00} for him to start and then to make monthly payments. He told me that I will see a changed on my credit report in a short period of time and my credit scores will go up within months. He promised me that he will make sure he cleans everything and have all 3 credit bureau to delete informations that are not belong to me and get rid of anything that is appeared to be a mistake.
05/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48219	Web	Servicemember
Lexington Law charged me 10 months for services they claimed in marketing, email, and via telephone that they performed. They did not perform what I paid for. Also, today they admitted to not sending out a higher level of dispute letters which was requested 6 months ago. These fees and services are misleading, deceptive, and inaccurate. They targeted myself and attempted to force me to target my family to join. I attempted to cancel and they do not provide any way to cancel online. They force you to call or email. I did both and it still took days to cancel. Furthermore, they refused to refund the charge even after I submitted a request to cancel.
10/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	IL 62025	Web
I called this company when I found out that they were they miss represented they said I gave him my credit card information and expected them to work on my credit at the point of my credit report and accessing my personal information that I found out that they're not a credit repair service it's actually ran by something already marketing I am bringing this until you guys and I'm going to reach out to the lawyer when I called the company and asked them to delete my information and delete any service that I have with them that refuse to do that and say that they could not do that I need to see what kind of stuff I need to take for to go from here
08/23/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	MI 48180	Web
Date open XXXX Then it says original Balance XXXX but than says collection account XXXX past due as of XX/XX/2019 status updates XX/XX/2019 please look it to my credit report because I was with Lexington Law for 4 years and all accounts have been removed I thought until I just checked and there back on there and I would like to know how if items have been removed than they should stay removed. Please look over my credit report and fix the things that need to be fix. I paid Lexington Law a lot of money to fix my credit report to find out its not fixed so there is something very wrong going on and needs to be investigated and fixed. Thank you
05/28/2018	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	NE XXXXX	Web
I went into my bank to cash a check was notified that my checking account was negative. I asked for statements and a place called XXXX XXXX XXXX had debited my checking account twice without my knowledge. The debit card that they got information to somehow was wupposed to be closed a week or two prior by my bank. I found out this day that in fact the bank did not close my card and the company debited it and put my account in the negative. I have attempted to call the XXXXXXXX XXXX XXXX for refunds and they state their computers are always down. I even sent emails requesting them not to use my information as i am not sure how they got it.
07/15/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11206	Web
I used Lexington Law from XX/XX/XXXX until XX/XX/XXXX I paid XXXX for credit repair services. I received nothing in return nothing was improved in my credit report. There were no indications that my credit had changed. I called them several times and message them to no avail. They would give me vague responses and nobody knew why I was taking so long for my credit to be fixed. They have yet to refund me for all of the services that I never received wow my account never changed in their hands. I want a full refund because I didn't get any of the services they claim to give nor did my credit get any better from XX/XX/XXXX to XX/XX/XXXX.
12/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MD 20601	Web
XX/XX/2020 I signed up for Lexington Law Firm XXXX XXXX XXXX. I decided to cancel the service on XX/XX/2020. XX/XX/2020 Lexington Law debited my checking account for {$100.00} without authorization and for no services provided to me because the service was cancelled. I telephoned Lexington Law Firm on XX/XX/2020 and spoke to a paralegal XXXX who confirmed the services were cancelled so my account should not have been charged. I telephoned my bank and requested a stop payment on all future charges by Lexington Law Firm in the event the company attempts to withdraw money from my account for a service I do not have with this firm.
08/04/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 22102	Web
Lexington Law has not produced any credit repair corrections since approximately XXXX. Even very simple ones ( a mortgage that was not foreclosed, but is marked foreclosed ) has not been challenged or corrected. Despite this, they have charged me every month for " credit repair '', yet no credit reparations have occurred since XXXX. Furthermore, they closed my account for " non payment '', even though the payment is shown in my transaction history and on my credit card statement. I made an inquiry on my " case progress '', but they refused to provide service because the account was " closed '' when it up to date and in good standing.
01/25/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	CA XXXXX	Web	Servicemember
I placed a complaint yesterday though CFPB and now it has gotten even worse. The company I placed the complaint on has appointed a man named XXXX XXXX to my complaint. I have asked him respectfully to add my number to their internal DO NOT CALL list and to stop emailing me. He insist in not doing so until I give him ALL the numbers I 've been getting calls from. It is difficult to give him all the numbers I 've been called from when the cell phone they call me to is my work cell and I do n't save the numbers that call me. Please, make them leave me alone. Their continued calls and emails are give me XXXX XXXX and causing XXXX XXXX.
08/07/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	CA 952XX	Web	Older American
I paid for Lexington Law credit repair service to provide ways of removing old or incorrect data from my credit reports. Some items were removed except XXXX who first reported that I was on default for 90 days during the timeframe of XX/XX/XXXX-XX/XX/XXXX. I had submitted application for forebearance because I had returned to XXXX school. As you would assume, these items, incorrect or not should have been removed from my credit reports because these items are over 10 years old. Lexington law supposedly contacted them requesting a response but not only did they not respond to me XXXX has yet to remove these items of late payments.
10/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77020	Web
Lexington Law refuses to answer the phone when I tried to attempt to inform to them verbally that theyre terminated, but Im sure they are already aware of that fact sense I sent them emails and messages in writing confirming that. Also, the paralegal or the receptionist hung the phone up in my face this morning because of the XXXX of my skin and I have full proof. The call was being recorded. The Lexington Law associate hung up in my face between XXXX-XXXX this XXXX. Im making sure I document everything for myself and the credit bureaus. Lexington Law is hands down the worst credit repair company. XXXX is just plain evil.
09/06/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	PA 165XX	Web
Are used Lexington law firm and paid the monthly for credit repair services they did nothing for my credit no credit related issues were fixed and nothing was removed I called them several times asking for updates to little no help I wasted hundreds of dollars thinking this was the best action to take after terminating my services with Lexington law they still charge me unexpectedly and unlawfully for months I called and emailed them several times to delete my account information so that I would not be charged every month and continue to get charge I would like a full refund from the start of my service that I never received
04/21/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CT 06106	Web	Older American
In the month of XXXX XXXX. I was contacted by lexington law who informed me about a discount for service I gave them my debit card number. When I check how money was token off my account it was the full price. I immediately contacted lexington law and decline service. Another month pass by. I contacted lexington law and made a inquiry and found out they didn't provide me with any services and inform me they will refund me in a check because the debit card number on my account changed. Months went buy I contacted them on XX/XX/XXXX, and decline the refund saying the money was sent to the debit card number that was changed.
06/30/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CO 80219	Web	Servicemember
Ive been working with Lexington law on and of for years. But this last time had been the worst ever! I pay like XXXX a month for several months this last time and they hadnt even disputed more than 2 items for the last month I was with them and they had a nerve to want me to pay like XXXX for the months when I canceled it. I even got a letter from one of the companies I disputed back saying I needed to put the account number on the letter cause they couldnt find anything. Also they couldnt pull my XXXX report for several months. So why should I have to pay the full amount when Im not getting all the services they provide.
01/17/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	PA 193XX	Web
I have been trying to cancel Lexington Law since XX/XX/ when I realized the payment was not what i discussed with customer service on the phone. I have paid a total of {$710.00} since with absolutely no luck in cancelling. Their online chat/text program does not work at all and I never receive a response. I have mailed a total of 8 signed letters to John C. Heath , Attorney at Law , PLLC, d/b/a Lexington Law Firm, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, Utah XXXX with no response. I have also called customer service several times and they tell me the service is cancelled, however, i continue to be billed every month.
05/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	FL 32304	Web	Servicemember
I had Lexington law for quite awhile. I canceled service and was billed a extra month later, for an additional month of service. Also, I was constantly charged for services every month, that were not done. I did not see any change until I called and requested escalation of service and then thereafter, there were still times months went by without any action being executed. Upon canceling the service, everything that was removed was placed back on my report and some that I had no knowledge of, leading me to believe that Lexington Law is a partner with the credit bureau or companies that purchased/owned the debt.
11/20/2015	Yes	Other financial service Credit repair	Excessive fees	NJ 08054	Web
There was a charge of {$19.00} to my account without my permission or knowledge. I called to dispute it and request they return my money as they unethically did not notify me before the charge and was not even the amounts vof the monthly service that I had previously cancelled. The representative stated that they were " processing fees '' and valid. I requested a supervisor and she refused. I have since had to freeze my account get a new debit card that I had to pay extra {$20.00} for shipping to get my debit card. Not to mention my credit score has dropped by XXXX points since I started using the service.
05/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 484XX	Web
It was last year a buddy of mine told me about XXXX to XXXX told him I was trying to build my credit up and I havent been able to and now I sign up for XXXX and they raise my credit up to XXXX then they bring it down I mean two months ago I had no credit score now all the sudden I got a credit score I dont get it I think its a sick joke being played on me I wasnt born with a silver spoon in my mouth I dont have a cosigner so I cant get credit appears to be the case and I paid Lexington law probably got over {$600.00} and I live with the week I will make a lot of money and a lot of the stuff I see is false
07/16/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CO 80249	Web
back in XX/XX/2020 {$20.00} and {$19.00} was taken out and it was told to me it was cancelled. Nothing else was going to be taken out of my account by Lexington Law Representative. Then I check my account and {$19.00} and {$89.00} was taken out of my account without my authorization. These people are constant harrassing my husband and when the account was told to me it was cancelled. But this happens I called to Lexington Law asking for a manager and instead of getting me a manager they give to client services and I had on hold constantly for over 1 hour not stating how they are going to resolve my issue.
08/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 22903	Web
I signed up with Lexington Law Firm hoping they would help me to repair my credit by disputing and clearing up items on my credit. I contacted them after the first month telling them that credit people were now threatening to come after me and they said thats typical. After the third month I asked to cancel my subscription which they tried to get me to keep paying them and just be patient. There was NO help to my credit score, if anything it dropped. I paid them {$130.00} in XX/XX/2022 and XX/XX/2022 as well as {$130.00} in XX/XX/2022. I want my money back from all services not rendered.
02/23/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	WI 53144	Web
I paid for service through Lexington Law to fix my credit and for months they didnt do anything to help me at all. I had to dispute old accounts that were paid and closed or even over seven years old that needed to be removed from my credit reports and I paid XXXX a month for way over a year with no results. I dispute these accounts on my reports but over and over even the credit bureaus dont respond. Im so sick of spending so much time to get my credit score to where I can finally have a good score and its a constant situation that gets nowhere. I shouldnt have to jump through hoops
08/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	FL 32301	Web
I have several loans that i borrowed back in XXXX while in college, right now all of my loans have been consolidated and out of default. i contacted the dept of education and they have already worked with me to get those loans consolidated and i have applied for the income driven repayment plan that will allow me to make monthly payments after the COVID pandemic. i am working with a credit fixing agency and it is taking them longer to remove those negative items out of my report and my credit score remains the same. i am reaching out to see if you are able to fix this issue. Thanks.
10/06/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	WA 98685	Web
Lexington Law showed up during an online search. I put my information in and they contacted me and made lots of promises. Reluctantly, but, figuring what choice do I have, I gave them all of of my accounts, social security number ect. And every month for almost 3 years I waited for an adjustment to my credit report. I would call and the representative would say just hold on a change is coming. My payments were deducted automatically from my account. When I was finally DONE with them they of course questioned why and made it difficult to disconnect my services. But we finally did.
12/06/2023	Yes	Debt or credit management Credit repair services	Confusing or missing disclosures	VA 22201	Web	Servicemember
I have a company that I started and have been scammed by employees at the company who have created and utilized the contention information for their own gains in my name. The company name is XXXX XXXX XXXX and I started the company in XXXX. I have articles of incorporation and registration in states. When I contact the agency that seems to mirror my company this agency website doesn't have any discern regarding value and my effort at the start of the company. Monies have been sent and ROI due. Please contact the agency that seems to be using my own simbiance without my interest.
12/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NM 87109	Web	Servicemember
We signed up with Lexington Law and to help us fix our credit and they said we could cancel the service at any time. They took money directly out of our account to fix the credit, which they never paid off any debt or fixed anything on our credit. We have tried many times to cancel this and now they are harrassing us with phone calls, three times a day at minimum and refusing to cancel our service. What do we do to get them to stop this harrassment and to cancel this service. They advertise that they help you, but all they do is take your money and do nothing for your credit.
10/30/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 90230	Web
I'm complaining about Lexington law firm for deceptive marking practices and for illegal billing and for attorney misrepresenting and for malpractice against my ex wife XXXX XXXX, XXXX XXXX. I hired my ex not knowing who she was. On XX/XX/2021 and then after the phone call was over I was billed. Before anything was completed they texted me from about 7 different numbers trying to confuse me. So after I hired my ex. J recieved another text from Lexington law Firm. My ex wife has alot to do with all of this. They would use other law firms to help Lexington law firm confuse me.
08/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	IN 47909	Web
In accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights 15 USC 1681 section 602 states I have the right to privacy. 15 USC 1681 sec 604 A section 2 It also states a consumer reporting agency can not furnish a account without my written instruction. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose. This has all cause a drastic drop in my score and unwanted hardship Im a time of need I deserve better I earned it no matter what the reporting is showing
03/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	GA 313XX	Web
Almost 7 years ago I voluntarily gave back my car to XXXX XXXX XXXX Since then they sold the vehicle and never disclosed info with me. So instead of taking off sale of car off loan they have been charging me late fees. I am working with XXXX XXXX and for the last three months they have been reporting missed payments to a closed case. I have tried reaching out however I never get the same person and the 2 times I gave them my debit card number to try and make small payments they were trying to take more than allowed. Any help is appreciated as it will be 7 years in XXXX.
03/18/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	LA 70114	Web
My identity was stolen I check my credit report and seen were someone open credit cards and and line of credits in using my name the year XXXX my wallet was stolen out of car I'm a victim of identity theft it show the following were open using my identity ) XXXX XX/XX/XXXX. XXXX XXXX XXXX ) XXXX XX/XX/XXXX. XXXX XXXX XXXX ) XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX, XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX XX/XX/XXXX ) XXXX XXXX XXXX ) XXXX XX/XX/XXXX all accounts were open in my name by fraudulent
03/29/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 94901	Web
On XX/XX/2019, I opened a case with Lexington Law Firm to remove a negative item on my credit report. From day one I made it clear that this item was the result of identity theft. For the next 7 months, they charged me their monthly fees, yet failed to follow proper identity theft protocol established by the FTC. It is no surprise that their work has led to no impact. Though I understand their stance is to not guarantee results, the fact that they accepted my identity theft-related case yet failed to follow protocol is not acceptable. This is a misleading practice.
09/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 10456	Web
First I told them that I've sent letters to the 3 bureaus about the 1 debt collection agency ( dipute ) 2nd week later I informed them on their web page they suggested you only send documents that the dept of education XXXX was handling my student loans that was paid for in 2007 that's showing as late fees currently was sending letters to the 3 bureaus and I have no need for their services. After paying XXXX advance 2days later XXXX charges was told that fee will be a monthly payment now I'm in a contract have to buy my way out but can stop services at anytime
03/29/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 08876	Web	Older American
I hired Lexington Law for credit repair. They misled me about their ability to remove a bankruptcy from XXXX. The overcharged me. I did get refunds and they did help one problem. I quit on XX/XX/XXXX. On XX/XX/XXXX. My identity was stolen for the first time. Credit was applied for in my name at XXXX. XX/XX/XXXX I received a text with graphic photos and death threats. On XX/XX/XXXX an illigitament XXXX account was discovered. My SSI # was found at XXXX XXXX XXXX in XXXX CT. On XX/XX/XXXX an attempt was made to open a credit card with XXXX XXXX XXXX.
08/30/2023	Yes	Credit reporting or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	FL 32225	Web
Ive used Lexington Law before also I was paying them quite a few times and never received any positive news and the credit repair services are just as worse all I wanted to do was gain some credit with help if they could even help at all. My information has been on the XXXX market meaning my emails and some passwords were compromised they even had the nerve to try and make up accounts with my information yet no help replied years of trying to apply for credit only to be denied and my score goes down well thats enough to make you stop trying right well..
04/28/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 33027	Web
I have been working with Lexington law firm and I was working with them to improve my credit they told me that the items will be removed and they was removed but now I'm get notices for me to pay the same things that was removed so I contact Lexington law and was told XXXX 's a supervisor that it's not not fully removed so I'm confused why emails saying they were removed but they can come back then she said in contract that I was told I told her no I wasn't your suppose to be credit repair and help get those items that I'm disputing off my credit report
10/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 074XX	Web
On XX/XX/XXXX of XXXX I initiated the services of Lexington Law Firm, Credit Repair Company, to challenge a 'late payment ' blemish on my credit report. Lexington Law purposefully implements stall tactics in order to charge the client over long periods of time. In the case details, the case sometimes stalls for months at a time in a status they call 'analyzing response '. This is their verbiage and tactic for stalling the case in order to lapse time in order to apply more charges to the client. I did ask for a reembursement of the money to no avail.
05/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	SC 293XX	Web	Servicemember
I'm a XXXX XXXX XXXX XXXX my identity has been breached, at this address causing me to be in a serious financial situation. It's even effected mail service to the home, no resources or assistance has been offered or any help obtaining the proper assistance. It's has only gotten worse to the point I'm living in a place that has no utility services or running water, while being on my own. I'm having to have paid help for credit rehabilitation also, as of today I'm currently still in this dwelling with hopes of get the right support and immediate help.
03/13/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 49525	Web
I received a response to the last complaint I would like to see records of the credit report request and a copy of the companies information regarding who was contacted with a date printers in the bottom of the record. As far as sending or keeping me updated I was never called by the so called lawyer or credit repair people via phone or email I would like to see copies of thru emails with date and time as well as record of said phone calls the only contact I had was not by mail and was only maybe 10 to 15 times only done VIA by reaching out myself
08/12/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	NV 89506	Web	Servicemember
This is the third time I've tried to get ahold of Lexington law to comply with their letters and documents that they sent me on my issue. D actual nation and getting from the attorneys at Lexington XXXX getting verbally that there not requesting me to be a client again. I'm a consumer with consumer rights and I have an issue with Lexington law as far as the making me a client with their product. I have documents showing that they have requested that I had Liberty to go ahead and reissue a new client relationship and to have declined me verbally.
04/15/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 19124	Web	Servicemember
I have had this service for more the seven years, the more I use them the more bad credit I ended up with. Speaking on this year a lone what they have been doing has stop completely. When calling them on these matters they had no answers, I could only take they where just collecting my money every month as some kind of support. When calling and hearing this I requested to stop all and any services, this was in XX/XX/2019. They have continued services by E-mail. In hoping too have a large pay day of some time in my future. By my Credit Report!
07/11/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	PA 17201	Web
I canceled Lexington Law credit repair service in the first 2 or three weeks after sign up and I emailed through there system thats what it said on how to cancel but I canceled way before the billing deadline that they told me and canceled and I signed up for a promotion price and after I canceled the next month they changed my card for the XXXX some dollars for things they did not do and now they change me for stuff when they said it just one payment a month not different changed but they have FalseAdvertising in line to get people in
09/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	FL 33610	Web
I began conducting business with Lexington Law in XXXX of XXXX and my services were cancelled in XX/XX/2021 by Lexington Law. The final 3 months of services were not fulfilled on their behalf. As a result, when I contacted Lexington Law recently, I was notified that I owed them {$300.00} for services which were not rendered. During the final 3 months of services, I never received communication in regards to the services that were provided and there were no updates made available to me in the form of verbal or written communication.
07/18/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	FL 32828	Web
I cancelled my account with Lexington Law in early XXXX because I did not see any change in the work they had done since I began with them in XXXX. At that point in time I was told I would be charge two months of service {$140.00} each month. I told them I did not want service because they had made no changes to my credit, and I began working with another credit repair company. Lexington Law says I will be billed one month of service, {$140.00}. I do not believe I am obligated to pay since I received no services regarding my credit.
05/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 91744	Web
Lexington law firm told us we had until the XXXX of XXXX to cancel me and my husband was deceived woke up money was already taken this company is a scam and we want our money back I cant believe we fell for there deception. XXXX XXXX and I was trying to rent to own which the gentleman put Lexington on the line we were charge {$4.00} then we had until the XXXX of XXXX to cancel which is today I cant even access my account well we woke up at XXXX ; XXXX am on the XXXX today and was charged already we fell taking advantage of.
05/31/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	PA 17044	Web
I was working with Lexington Law Firm 's and they told me that the amount of XXXX and XXXX was taking of my account but here it was n't off my credit, so i called Lexington Law Firm 's and they told me, for me to get any information i would have to pay again. A year i paid them XXXX a month and i cant get no help from them, what do i do to get the amounts of my credit that Lexington Law Firm 's told me they did ... .and how can i get my money from Lexington Law Firm 's since they didnt do the job that i paid them for.
07/08/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 79902	Web
XXXX XXXX XXXX keeps calling me after I have asked them to stop. They are informing me that they will dispute everything listed on my credit file and since most companies do not respond to their emails in time, it will remove all debt all hard inquiries from my account. I need to have someone assist me into this because consumers are able to dispute items on their credit report. If there is some information that is not available to the public I would love to know because it would assist me in getting a higher credit score.
04/25/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA XXXXX	Web
On XX/XX/2019 I called to inquire about services. The agent was pushy and tricky on the call. I was held up for approximately 30 minutes and needed to go. He was pressuring me to agree to documents I hadn't read. I wasn't in agreement, and won't and don't agree to that. I was also charged XXXX. Then today on XX/XX/2019 I received another forceful email pressuring me to agree online. I still don't. They keep telling me on the phone that I must consent to the agreement in writing before they can or will help me.
08/31/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	AR 71854	Web	Older American
Im client of LexingtonLaw CreditRepair who are assisting me in removing negative items from my credit reports through XXXX, XXXX, XXXX. Who has been with LexingtonLaw from XX/XX/2018 through XXXX XXXX Who paying them {$120.00} each month and my credit scores hasnt reach XXXX or XXXX to qualify for low interest rates to buy a home. Also I am member with XXXX who paying them {$19.00} a month. I am also member with XXXX who pay them {$4.00} a month. LexingtonLaw who connected with XXXX who I am paying {$120.00}
07/08/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MD 21042	Web
Lexington Law pr omised me they will help me to repair my credit score and I paid them more than {$1000.00} and I am still a point zero. They did do anything for the last 12 months. XXXX They also took money out of my checking account without my consent. XXXX How can I have my money back please? I did not and will not sign anything with them. They do not stop to call me and trying to make me sign an online agreement which I do not want to do. I just want my money back! XXXX Can you help?
06/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	SC 29223	Web	Servicemember
In the month of XXXX I hired Lexington Law to help fix my credit report. I stopped Lexington Law service in the month of XXXX. XXXX XXXX XXXX XXXX was contact by Lexington Law to dispute or try to have the charges removed from my credit report but it was not. Instead XXXX XXXX XXXX XXXX went back as far as the month of XX/XX/2017 stating some payments that was missed need to be added. This took my score of XXXX to XXXX. Now I can't buy a house. I have my report if needed. Thanks for your patience.
03/30/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	IL 620XX	Web	Servicemember
I signed up for {$69.00} a month credit repair help I paid my first month on XX/XX/ I called them on the XXXX and canceled because they werent doing anything to help my credit and I didnt want to pay the other {$69.00} for the next month. She told me I could cancel but I would be responsible for {$100.00} invoice When I asked why she said my service was actually {$130.00} a month the XXXX I paid for the first month was an entry fee I asked to take it higher to appeal it and she said she couldnt
02/05/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MS 394XX	Web
I have been sending complaints In for a few years. And yet the issues are still happening as we speak. My score from XXXX was XXXX now I dont have a score. Ive been paying XXXX for months to fix my credit. My score for XXXX keeps dropping. How many more complaints must I send in before someone does something about my issues. All these items hospital bills on my credit with very confidential information. I was denied a advancement because of my credit and all the issues Ive continued to report
09/05/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	NY XXXXX	Web
I started with Lexington Law after speaking to one of their representatives in XXXX. Rep confidently promised me that my score would be in the XXXX in the matter of a couple of months for a simple fee of $ XXXX a month, I payed Lexington Law for a long time and absolutely nothing changed due to their actions or lack thereof. Lexington Law continued to bill my debit card and account even though they werent doing anything to change my circumstances of identity theft etc. late fees and all
12/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IN 469XX	Web
So I paid money for services wanted to quit services after first payment, then after month was taken money out of account again, ,called again to cancel service, then they actually got two months of service and took out another round of payments,,, I reported them to this agency, then two days later they suspended my account with still nothing done to credit fix,,, I could have paid off two of the creditors what I paid them, ,are you going to let these people pray on people,,,????
11/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AR 71854	Web	Older American
LexingtonLaw has been assisting me in removing items from my credit report. Who has been charging me {$120.00} each and every month. These items that they made a commitment and promised to me. That these items would be removed from my credit report. And credit score would increase. I personal has been doing all the work. By becoming a member of the three credit agencies XXXX, XXXX and XXXX. By disputing these negatives on my credit report. Providing them with supporting documents.
03/23/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	HI 96740	Web
I had paid XXXX XXXX for several years for removing credit reporting errors on credit reports XXXX XXXX completely ignored XXXX XXXX in their efforts on my behalf. Apparently XXXX XXXX doesn't do anything on XXXX XXXX reports. I was denied credit from XXXX XXXX XXXX from a report from XXXX. When I filed a complaint with XXXX, about this, I was eventually sent a form from XXXX. ( XXXX XXXX ) And also received a report with no information included as to why my credit was denied.
10/18/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	ND 58104	Web
on XX/XX/2018 i Singh up for XXXX XXXX to repair my credit and after few months i canceled it due to my financial problem, so they messed up my credit score. then i've been trying to build my credit by my own up to XXXX. suddenly they called me last week trying get me to Singh another contract which i said no, then i cheek my credit score next day its dropped XXXX. they did the same thing with wife, her credit score was XXXX and when she cancel its doped to XXXX. please help us.
08/11/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	GA 30815	Web	Servicemember
I have been disputing all late payments with this company for years even hired a credit repair company was charged hundreds of dollars, they even disputed the late payments and they never enemy responded to the disputes and they have damaged my credit tremendously, they even whet into my wifes account and took an unauthorized payment out of her account only because she had used her account previously to make a payment for me, this caused her account to be seriously overdrawned
04/06/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AZ 85142	Web
XXXX XXXX stated they would help improve my credit score and for nine months I paid XXXX dollars and my score did not improve and every time I sent an email requesting to speak to someone they would send me a boiler plate letter staing their method is proven and it takes time. I did what they said by sending them the responses and nothing was done. They never sent me a copy of the letters they were sending per my request so I dont know if they did anything or not.
04/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	PA 19464	Web
I have been receiving services from Lexington law for 2years .I had to pay excessive fees for the fixing of my credit report..i am victim of identity theft/abuse since a very young age..Lexington law collected monthly payments from me for two years and havent removed anything neither did any research on using the laws so I could reap the benefits of the fair credit reporting act on my behalf..im out of thousands Im a single mom & just want the service I paid for.
05/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX XXXXX	Web	Older American
This Morning, XX/XX/2022, I Spoke With A, " XXXX, '' And I Requested DELETION Of ANY CARD PREVIOUSLY Used To Pay Monthly Membership Of XXXX DOLLARS. I Also Requested Today 's Prorated Amount As I Am CANCELLING ENROLLMENT TODAY. " XXXX Quoted XXXX And I Questioned Why So Much For Just ONE WEEK???? I REFUSED TO GIVE MY CHECKING ACCOUNT NUMBER, OFFERING TO PROVIDE SOME OTHER MEANS FOR THIS LAST MONTH 'S PAYMENT. PLEASE PROVIDE AN ALTERNATIVE METHOD FOR PAYMENT.
01/29/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	DE 198XX	Web
Hi. about an year ago I had XXXX XXXX help me out with a issue for my XXXX XXXX/XXXX. I opened that account about 3 years ago now. The first bill never came to my house. i tried to get into contact with XXXX but no answer. until 4 months later upated my info and paid the bill. i would like to see if you guys would be able to help me removing the late payment history. Even1 or 2 remarks would be very helpful. The last 2 years and 8 months I've paid on time.
01/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA XXXXX	Web	Servicemember
I receive daily multiple calls from this company and I have tried to tell them I am on the DO NOT CALL list. I keep asking they put me on their do not call list. Yet I still keep getting calls claiming I have something outstanding with them and they can help repair my credit. I want them to remove my number from their call list FOREVER and never to call me again. First they state they are with Helping hands and then they state they are with XXXX XXXX XXXX.
04/27/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NY 14206	Web
I entered into initial agreement to repair credit. CS Rep said she would forward copies of letters sent to creditors but I did not receive. Agreed to make monthly payment with an option to cancel. When I wanted to cancel i was unable to reach anyone at Lexington law except for new customer intake. I called numerous times and waited on hold for hours. Payments made XXXX and XXXX were charged back by my financial institution. No repairs were made to credit.
11/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	WI 532XX	Web
A massive number ( 2 to 5 per day ) of robocalls from a number of places claiming to do home mortgages or rent-to-own ( one fake business calls themselves " XXXX XXXX XXXX XXXX '' ) and then reads a script and tries to hotswap to Lexington Law for credit repair claiming that my credit score is preventing me from owning a home. I've reported it to Do Not Call but this has been going on for months and it's getting worse. It's really really annoying.
05/06/2015	Yes	Other financial service Credit repair	Excessive fees	MD 207XX	Web
I used Lexington Law for 2 years to raise my credit score and remove some items from my credit report well my score went down about XXXX points after I was finished paying them {$99.00} a month for 2 years They did nothing for me except take my money every month. I truly would not recommend them to any one. I would call periodically and was told that if I would hang in there a year that I would see results a year after I started my score went DOWN.
09/25/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	CA 941XX	Web	Servicemember
Lexington Law has charged me for services they didn't even perform on my credit including inquiry removal and suing abusive creditors for monetary gain. Took credit for other Credit Repair agency 's repair of my credit score and think that the whole company is ran by XXXX XXXXXXXX XXXX Talks with customer service are just to update payment information if I were to default on any payments. Lexington Law is a scam and is proven through the CFPB.
07/31/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NV 89506	Web	Servicemember
Lexington law has sent me a letter stating that I could do have service again I called the XXXX number on the letter I received. I called the number on the that was on the letter and I processed a new issue with Lexington law and they told me that in a journey I close my account. I'm just putting this issue is her contradicting their statements from the letter and what their product issue is and I'm very dissatisfied with what's been going on.
10/02/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 14617	Web	Servicemember
XXXX XXXX XXXX appears to be engaging in unsolicited advertising, resulting in multiple violations of the Do Not Call registry. I did not contact them, have no business relationship with them and do not desire their calls. Despite this they keep calling my prepaid cell phone twice daily from a number not listed on their website and unverifiable as them leaving voicemails each time, with contact numbers also not verifiable as being them.
10/11/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48174	Web
Did nothing at all for my credit repair. Never used my third credit report. Only use two credit agents constantly sent my third agency information with it never being add. Supposed to dispute items but made my credit report worse. Cancelled after not seeing one thing resolved and was charged for a month after service was cancelled. A waste of time and money. I want a full refund. Never use XXXX XXXX, no one ever has any answers.
06/06/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	VA 23231	Web
Lexington law is what happened. They dooped me into debt with them. Asking for money up front. I payed XXXX upfront for credit report and then they started going into my account trying to take more money from me. I started with them in XXXX and quickly canceled in XXXX when they took XXXX XXXX from my XXXX XXXX card without my consent. I'm a poor XXXX man on food stamps. I'm unemployed. And have personal medical issues as well.
06/08/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 32822	Web
I enjoy Lexington Law in XX/XX/2022 and charged for services on the XXXX of XXXX, XXXX then charged for the services for XXXX XXXX. but on the XXXX of XXXX i decided to cancelled since I was not seen any results... even more a debt collector is trying to sue me after supposedly the debt was removed by XXXXexington law, on XXXX. when i cancelled, lexington charged anyways a fee of XXXX thats almost the amount of the membership.
06/11/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NJ 07712	Web
I had contracted with Lexington Law in or around the year 2017. I had been told they send letter on your behalf to the creditors in order to fix your report. I received returned mail where they not only submit letters on your behalf, but they forge your signature. An " attorney '' ( female ) told me they were granted POA through the XXXX & XXXX 's and fine print, yet what attorney forges a signature instead of signing in POA?
05/31/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 11221	Web
I told them i would give them my bank information when i needed to make a payment. They said that would not work and they needed to keep my bank information on file so they can charge it when they needed too. Im nlt comfortable with that and would just go through another credit repair company but it seems they have some sort of monopoly with the credit companies and an unfair advantage which is why i am filling this complaint
04/09/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 127XX	Web
XXXX XXXX sends consumers information via the media to make consumers believe that they can repair credit issues. I personally contacted them to start credit repair and found out that the whole company is fraudulent. What was slated for repair back in XX/XX/XXXX did not even get resolved. Letters sent to creditors were never fixed as promised and the same list plus more items are published as of today in the year XX/XX/XXXX!
03/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	IL 60031	Web	Servicemember
This company has called me 8 time from XX/XX/2021 to XX/XX/2021. On XX/XX/XXXX @ XXXX XXXX central I told them to stop calling me. They are trying to " repair '' my credit score ( its XXXX ). I have managed my own credit for the past 16 years I dont need or want their help. I have even gone as far as changing my voicemail to something extremely long saying how I made it so long to reduce the number of spam calls I get.
05/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	KS 660XX	Web
I paid Lexington law services for a trial a five day or something to repair my credit .. well then it didn't do anything but every week there was a charge even though they said they would not charge unless theydid something they never accomplished or did anything even though they took my money and I was getting the run around about a credit letter they said I could get but it changed everyday it was a different story
11/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11229	Web
XXXX XXXX Promised to fix mine and my mothers credit. They said they had 7 negative item removed but as far as I see what they said they have removed it was still showing on my report I contacted them and asked for my refund due to no improvements and no delivery of services promised. They tricked me into resigning up promising they will do better this time. But they havent put one foot into fixing credit as of now.
06/24/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 32086	Web	Servicemember
Paid $ XXXX/month for four months with no type of assistance. Claimed to be able to fix even just some of the issues on my credit report. In four months they only took one complaint off and it was a bill that had already been paid off. After I cancelled their services I filed complaints with the credit bureaus on my own and resolved over half the issues that needed fixing in less than a month 's time at no expense.
11/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 10031	Web
I was suppose get an refund for XX/XX/2020 which the agreed without returned to my bank account we back for it was returned I filed complaint cfpb in XX/XX/2020 about the matter and then the company Lexington law company personnel called from blocked number we discussed the matter nothing changed but they have kept billing me for service that they havent down since I canceled there service on or around XX/XX/2020.
10/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	SC 29732	Web
I spoke with a very unprofessional fast talking representative today. He wasnt helpful at all and when I informed that I no longer wished to proceed with the credit repair process he got upset, and said that I would have to speak with my paralegal, whom I dont know nor who that is and he hung up the phone. The email address that I have for this representative is XXXX. I will be reporting this company to the media.
09/06/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	MD 20772	Web	Servicemember
I have been with Lexington Law firm and XXXX for almost 16 years combined and still their systems reports inaccuracies in my reports, they don't fix or get rid of inquiries that was past last years and they keep having inconsistencies in my reports where I can't get ahead in my credit. Also they keep overcharging for services they claimed to have, but not exactly have those services and bad practices. XXXX XXXX
03/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	UT 843XX	Web
Over the last year I have paid two credit repair companies to fix my credit. My credit is at XXXX as of today. I am trying to purchase a home, I was in injured on the job in 2015 and am unable to work, the thousands of dollars these companies took could've helped my housing situation. Most of the items on my credit are closed and some aren't even mine and that is all they were supposed to do is get them removed.
05/30/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	PA XXXXX	Web	Servicemember
I hired XXXX to help me with improving my credit. When I called to terminate their service, They tried to add a hiring fee. I am paid up with this company and they wont terminate their service with me. I had to pay XXXX dollars to stop any future payments withdrawn from my checking account. I don't need their services anymore and need help from this company from taking my money. Thank you if you can help me.
04/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 90043	Web	Servicemember
XXXX, XXXX XXXX XXXX, XXXX XXXX repair all started from trying to help me with housing then wanted to do a credit check placed hard inquirys I'm still homeless I've paid for inquiries I didn't do when I'm trying to astblish credit, I'm not looking for cars when my license are suppended these address es listed don't add up I'm tired of payments with auto pay nothing is beIN done period I wrote letters an etc
09/08/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	PA 19460	Web
I have received a letter from Lexington Law ( Please see attached ) that I reached out to their company requesting their help on XX/XX/21. I never reached out for their help. Ironically, on XX/XX/21 I had another identity Fraud Case with XXXX XXXX occurred to me. Their was another party that tried to gain a personal loan for a XXXX subscription and it was denied because the could not confirm my identity.
11/05/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	MN 55347	Web
I hired Lexington Law Firm to remove erroneous information from my credit report. I spoke with a representative and explained my needs. I understand that it can take 30-60 days for a response. They continue bill me for XXXX XXXX that I did not ask for while I await a response from creditors. Ironically the erroneous charge on my credit report is only {$350.00}. I've paid Lexington {$910.00} for services.
05/18/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 955XX	Web
Not sure if this is where I would report it but I was told id get help with a secure credit building credit card with a minimum low but they said there is no card available to me but when speaking to a person they said they would send me info and start helping me rebuild my credit but again nothing yet?? I've tried to contact them several times but no help. Not sure if they are taking advantage of me..
04/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 121XX	Web
Lexington law firm XX/XX/2023 Paid for service not received they never helped me with removing negative items from my credit as they stated they would The stated Due to COVID-19 loss of income and The identity fraud that happened during Covid-19 They would help me in removing all these false inquiries but they did nothing they charged me to see my credit even though they already had my credit profile
09/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	AR 71854	Web	Older American
I personally believe I am being taking advantage of by charging me {$120.00} each month for removing negatives items from my credit report. My FICO Score with all three credit bureaus : XXXX FICO Score still remain at XXXX, XXXX FICO Score Still Remain at XXXX, and also XXXX FICO Score remain at XXXX. I have been client of LexingtonLaw sense XX/XX/XXXX through XXXX. They are not being honest with me.
08/31/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 765XX	Web	Servicemember
I am the victim of two credit repair companies. I paid fees for repair and credit scores improvements. My credit was ruined. The company sent forged documents to creditors disputing numerous accounts without my knowledge. Positive accounts were removed causing my credit score to plummet. Disputes fraudulently mailed caused companies to freeze my accounts disabling me to correspond with the companies.
07/19/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 303XX	Web
I have been receiving emails and phone calls from Lexington Law Firm for someone who has a similar, but different name. I have responded to the email and attempted to call Lexington Law Firm to inform them that they have the wrong person. I continue to receive emails and phone calls for the wrong person. I am going to check my credit report to make sure that all of the information on them is correct.
07/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NV 89506	Web	Servicemember
Lessington law is advertising up a situation where you don't have to pay your bills for as long as the colvig 19 is in affect I have tried to go through that process and I'm not getting any response at all I have called every day for 3 weeks to get this product and nothing has happened so I'm disputing that issue right now to upper management and alter the paralegals and the car to repair attorneys.
07/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NY 10453	Web
XX/XX/2022 I missed appointment at laser a way now they claim I owe them XXXX I have been paying XXXX and Lexington law firm for 2 years and still this information is on my credit report. I want this account off my credit report, I have no documentation but I called numerous time to tell them I cancelled the appointment there was no payment used so I should not have to pay for services I never had.
08/03/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	PA 185XX	Web
Lexington Law has been fraudulently sending out disputes to my lenders without my consent. I am not enrolled with them. I cancelled within 3 days and they not only tried billing me a month later, i have come to find out they have been disputing items on my credit report without my authorization. This is not right. I am submitting a copy of the letter i received from a lender of mine from the past.
09/10/2023	Yes	Debt or credit management Credit repair services	Confusing or misleading advertising or marketing	NM 877XX	Web
XXXX XXXX and others have tried to appease my " lack of payment ' FOR SERVICES RENDERED. NO SERVICES WERE EVER RENDERED. Frankly, I, and I am sure many others are afraid to go against " Lexington LAW ''. Your help would be appreciated. Willing to participate if need be in recovering monies owed to individuals trying to make a difference and being taken advantage of. XXXX XXXX XXXX XXXX
01/26/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	GA 30060	Web	Older American
( name and address ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ga XXXX. I spoke with company XXXX Lexington Law on XXXX to cancel withdrawal of {$130.00} they waited until XX/XX/XXXX putting my XXXX XXXX account ( # XXXX ) putting my SSI account into overdraft .after I told them not to and they agreed. They did what they were supposed to protect me from.in my haste I didnt get a reference number.
09/02/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 31324	Web
I hired Lexington Law to correct my Mortgage company reporting lates under Cares act. They told me the lates were removed and when going for a loan they said they were not removed. I hired them for a year to work on removing this and paid them XXXX a month for 12 months two account My wife and I had the same reporting issue. We paid them over XXXX dollars and was told it was removed and lied.
12/11/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	WI 53207	Web
I was charged XXXX starting XX/XX/XXXX and was promised my credit would improve. I have cancelled my service effective XX/XX/XXXX. I was charged 5 times in the month of XXXX. I also did not receive any service from this merchant. My credit has not improved and actually went down since signing up. I am trying to get my money back and the company is refusing to refund for service not rendered.
05/23/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	SC 29680	Web
My husband received a call informing him that he could buy a home with no money down if he signed up for XXXX XXXX credit repair. We were told that if we paid a fee and worked with XXXX XXXX we would receive a number to view listing s for rent to own homes Once we signed up we never received any additional information.We were ran around from one call to another transferred over and over.
10/30/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IN 46226	Web
I am doing my own disputes. When I contacted them, I told them I hsd sent in disputes for all companies. Nobody heard me, I think I was talking to a robot. They filed disputes again which mines were delayed but one went through that I. I. I. had disputed. I told them about the bankruptcy. Tols them I wasnt interested in XXXX. Still charged. Its been over 45 days and I have heard anything.
04/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	HI 96753	Web	Servicemember
Lexington Law is deceptive in practices. I was a victim of their hotswap scheme and was transferred from a loan representative after being denied credit for a business loan. The first reviews on XXXX were good until I dug much deeper and found the real issues. I lost money to this scam. I could have been using this money to pay creditors rather than wasting months paying for little help.
05/10/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 76208	Web
I started using XXXX XXXX XXXX to help in the repair of my credit in XX/XX/2017 at the cost of {$110.00} per month due on the XXXX of each month. Since then they have sent out letters to creditors and credit reporting companies and even had several items removed from my credit report, however my credit score has not reached what I have wanted it to in the time I have wanted it to.
04/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AZ 85308	Web
My name is XXXX XXXX. I was working with XXXX XXXX to help with my credit report. I want my subscription cancelled and a refund plus all the money i paid towards the company. I'm not satisfied with the results and I want my refund ( one time fee to start the process ) also all the money back that I used for paying towards XXXX. Please and thank u. Social security number:XXXX
10/04/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	KY XXXXX	Web	Servicemember
I was a dummy and paid for this service for 12 months ( XXXX ) at $ XXXX month. This company promised to " fix my credit ''. I complained about the process several times and they assured me that " most clients start to see changes after 90 days '', and then " most clients start to see changes after 6 months '', and finally " most clients start to see changes after 1 year ''
09/28/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	AZ 850XX	Web
Lexington law forwarded my information for a disputed payday loan that was done fraudulently. They forwarded the claim after the expired statute and garnished my paycheck for an unreasonable amount. It was removed previously but when I canceled they retaliated and my credit has dropped. XXXX XXXX XXXX has been violating my privacy rights after opting out to this agency.
12/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 490XX	Web	Servicemember
have been using lexington law XXXX XXXX for credit repair fees do too identity theft issues since XX/XX/2016. my credit was repair once brought up to a XXXX and then dropped to a XXXX after paying XXXX for years the dropping to a payment of XXXX. Am still being charged after being short handled and given a low amount of refund and also after changing the account twice.
09/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	CA 92507	Web
XX/XX/2022 On Friday XXXX XX/XX/2022 I contacted XXXXXXXX XXXX to cancel my subscription the very next morning I sign on and was told I could cancel at anytime on or before within ten days and I ask for a confirmation number and was giving XXXX at XXXXXXXX XXXX and XXXX XXXX they are trying to charge my credit card for a monthly fee which was told it was cancel.
12/12/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95823	Web
I have several inquiries on my credit report. I also have charge offs that should be removed from my credit report. I have spoken with XXXX XXXX about my score to no avail. I do n't know my credit scores from all 3 credit bureaus XXXX XXXXXXXX XXXX and XXXX. I would like for all of the credit inquiries to be removed as well as the charge offs and paid off credit.
09/07/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	OK 73109	Web
I trusted this company with helping me solve my issues on my credit. I began paying them XXXX, after a month goes by, I started seeing charges of XXXX to XXXX, which they told me were solutions to the dings on my credit. All lies, my score never went up or improved. And every month there was an inquiry on my credit report that was not authorized. Please help me!
08/24/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95608	Web
A year almost 2 years ago I had signed up with a company called the Lexington Law to help me fix my credit due to trying to purchase a home. I paid them for a year and they never fixed my credit. They gave me false information making me think that my credit score was up when it really wasn't. They never gave me my money back for a service that they never did.
10/07/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	FL XXXXX	Web
I received notification that I should have seen 4 removals on my XXXX report, that should help update my credit report and score, but I have pulled my most recent reports, and I do not see any such removals taking place, which leaves me to believe that this is misleading or the credit bureaus are not responding to the updates that are required to take place.
08/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NV 89506	Web	Servicemember
Lexington law has my account is cancelled. They sent me a letter stating that I could realis with Lexington law. I called the XXXX number and I tried to re in less and they told me that they couldn't do it because I found the CFPV complain. as a consumer I have the right to use the CFPB to fight issues that are in correctly associated with me in my accounts.
07/24/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77092	Web
On Friday XX/XX/XXXX I called a company I thought would help me find a low-priced home to rent and they directed me to Lexington Law Firm for credit repair. I gave them my social security number but not verification for my credit cards ( they pressed for both ). I did not pay them anything, but I'm still worried that the number could be used by someone else.
05/13/2019	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	OH 45224	Web
On XX/XX/2019 Lexington Law withdrew {$49.00} out my account with my authorization. I got my bank statment and noticed this. I haven't done business with this company since last year so why would they charge my account. I called the company and they had me on the run around kept connecting to different people but not to the right person I needed to talk to.
02/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	KS XXXXX	Web
I paid Lexington upfront fee and they took two more monthly payments. They said they were disputing negative items on my credit bureau 's All three. I never got a copy of the letters nor did any of the credit bureaus send any correspondence from the letters Lexington supposedly sent. I called to get refund many times and never got a response or a refund.
07/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	PA 185XX	Web
I was going to try lexington law. I signed up and cancelled within 3 days. I got a confirmation email letting me know my account was cancelled. The email was sent in XX/XX/XXXX. Now today XX/XX/XXXX im getting emailed again saying i need to update my payment so they can bill me XXXX dollars. They are trying to take more money when im not with them anymore.
03/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	UT 843XX	Web
Over the past year I have paid Lexington law firm and infinite finance to repair my credit. The negative items on my credit are old, settled, went through a chapter XXXX in 2012 or are simply not mine. I was told by both companies that it wouldn't be hard at all to get them removed. My credit sits on now at XXXX and I am trying to purchase a home.
06/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NJ 08205	Web
They promised that they will remove derogatory information on my credit within a couple of months and have been charging me {$130.00} a month for about 9 months with no result. I just uncovered that those fees were illegal because they were not supposed to charge me until thy resolved my issues. They kept charging me for months with no results.
10/20/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 91604	Web
Lexington law is a gimmick. I laid XXXX XXXX month for a year to remove a negative remark. They kept saying they removed it but they truly didnt. XXXX XXXX credit card is what shows late but its not. They keep saying they removed it but they only removed it from the old credit card number. Than XXXX XXXX moves it to the new credit card number.
02/06/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	TX 786XX	Web
XXXX XXXX : Shows late payments on my credit report after never receiving the item ( XXXX ) to be financed in the first place. Late dates show : XXXX XXXX XXXX XXXX Ive always owed {$0.00} and as further proof have nothing in collections. I have been told numerous times this would all be removed from my credit report and it still has not.
06/11/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 321XX	Web
Hired LexingtonLaw to mediate and help fix my credit due to wanting to purchase a rent to own home as well as establish an installment auto loan. Ive had extensive good credit history being my first credit account was established at the age of XXXX. LexingtonLaw charged me XXXX and my score has decreased 80 points. Please help me
05/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48910	Web
Lexington Law charged an up front fee and reoccurring monthly fees to repair my credit. Nothing on my credit was ever repaired nothing negative was removed, my score did not increase, and I paid for a combined total of 2 years @ a rate of {$140.00} a month. This method is in direct violation of law on credit repair services.
05/05/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 151XX	Web
I tried for help from XXXX credit for fixing my credit. I paid half of it off it was XXXX charge account they found and started with. I just found out through XXXX credit that this was not my account at all. It haD my name birthdate and social but the address and phone number are not mine. XXXX has removed it from my report.
04/06/2015	Yes	Other financial service Credit repair	Fraud or scam	MD 20602	Web
I am highly dissatisfied with Lexington law firms credit repair services, the advertisement states the there is no up front fee, and guarantees your credit will be repaired in 30 days. I have been a client of this company for over a year and have seen no improvement in my credit. I was charged {$99.00} a month for this time.
03/10/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	DC 20018	Web
15 USC 1681 602 states I have the right to privacy 15 USC 1681 section 604A section 2 : states a consumer reporting agency can not furnish an account without my written instructions 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose
06/20/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	OH 44515	Web
I was harrassed by lexington law for months and after finally accepting there service, they didnt file one single dispute at all after 3 months of payments and other various fees ... wishing i could get my money back and get information about a company that actually helps with credit repair ... is there one out there?
10/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95492	Web
Lexington Law misrepresented their services. They said they could remove all the negative marks on my credit. Ive been paying them since XX/XX/XXXX. As of now nothing of any note has been done. When I call them they always read from what appears to be simple script and nothing gets done. I would like a refund.
07/15/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MD 21230	Web
I really trying make monthly payments between me and them so I can get my credit back. And I already hired a lawyer but I dont really want waste my money on them I just want started from the bottom to pay my all my debt to XXXXl XXXX. I really need help with that. I believe in 2006 With the amount of XXXX
03/06/2017	Yes	Other financial service Credit repair	Fraud or scam	MD 21222	Web	Servicemember
I was contacted by a representative and was told that I needed to pay for a credit report. The very next morning I tried calling to cancell and was not able to speak with anyone. When I was contacted today by a representative from thier company I told him that I had been trying to cancell and he hung up.
11/05/2015	Yes	Other financial service Credit repair	Customer service/Customer relations	MN 55105	Web
Lexington Law firm has been charging me for services and not affectively delivering me the results that they promised as far as deleting the credits that was once off by them, but is some how is now back on my credit report. And they have been charging me XXXX a month instead of XXXX a month for charges.
09/19/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	MI 488XX	Web	Servicemember
They took money out my account when they was in court. I sent the information to the person in an email told me I would be paid back for the payment never received it. I have had to put stop payments in my bank for Lexington law firm but they come up with another name to take money out of my account
09/09/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IL 60409	Web	Servicemember
I have been dealing with Lexington law for the longest and I was paying them for the services that they were not holding the part of the bargain. I start paying them XX/XX/2020. They never helped me at all..I have been suffering through covid and it's not fair for them to have took advantage over me
10/20/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 07719	Web
I was with Lexington in XXXX for a good year and again XXXX they told me it would fix my credit score they would take off negative items off my credit report to bring me score up ... I paid all the time and nothing all they did was take my money and nothing was taken off my credit report just a scam
06/15/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 32086	Web	Servicemember
I hired Lexington law to remove 2 late payments from XXXX XXXX XXXX off my credit report I was promised that it could be removed and they never were able to remove them from my report I had payed for over a years worth of payments towards the removal with no results from what was initially promised
02/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	VA 223XX	Web	Servicemember
On XX/XX/2022 Lexington law charge my account for service that was cancelled. I was billed for service that was cancelled. I will like for the fund to be returned as soon as possible. I no longer want service. Please see the attached picture from the website concerning my account be cancelled.
02/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	CA 95926	Web	Older American
Lexington Law firm keeps spaming me with robocalls i talked to a a representative and asked to be put on the no call list yet i keep getting calls everyday today is XXXX XXXX 2020 and it started on XX/XX/XXXX amd hasnot stoped id like to get to take them to court for disobeying my privacy act
05/21/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 07010	Web	Servicemember
Promise to remove inquiries off of XXXX And failed to do so. They recommended that I wrote each company and challenge the inquiries. They refuse to close my account. Every time I try to submit a claim they locked me out of my account. And no representative answers the phone to assist.
07/01/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	OH 43209	Web	Servicemember
I was receiving harassing phone calls from the Lexington Law Firm. They were calling 3 or more times a day after I had suspended my account because they were not doing what they said they would do. The calls stopped for a while when I complained, but have now started back up again.
12/23/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	LA 707XX	Web
I have a lot of hard inquires on my report that I never applied for been trying to get them removed to build my credit to start both of my businesses and dont know where to start with getting them removed fast as possible I personally never filled nothing out at all
02/20/2019	Yes	Checking or savings account Checking account	Unable to get your credit report or credit score Problem getting your free annual credit report	WA 98003	Web
I kept denying to get my frist personal loan and I'm new to credit score and I have a payment in like 3 more days left from today ... why can't I get one? I have bad credits or good credits I just started I should be able to get a chance so that I can fix my credits
10/13/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 20110	Web
Lexington Law is charging me outragious amount every month to fix incorrect information on my file. they have charged me {$1800.00} so far and only helped me very little and i have cancelled my service 3 month ago and they are still charging me money every month.
09/10/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	NY 13126	Web	Older American
I was working with Lexington law and they kept charging me every month and there was no response.Finally I called was told it takes time.I made for about a year and a half just hoping for some help. I canceled their services because I thought I was being scamed
01/10/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 75243	Web
I paid Lexington Law for credit repair services in 2018. Per Federal Law, payment for credit repair isn't due until after the job is done. They were charging me a month to month fee. Which is a violation of federal law, XXXX XXXX XXXX XXXXXXXX XXXX XXXX.
10/04/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CT 06705	Web
I paid Lexington Law Firm a total of {$500.00} from XXXX XXXX to XXXX XXXX. I paid them to remove negative items from my credit reports. Lexington Law Firm did not remove any negative items from my credit reports. XXXX XXXX XXXX credit reporting agencies )
03/24/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	GA 30116	Web
I canceled service with Lexington Law XX/XX/XXXX. since then I was billed {$120.00} and {$40.00} on XX/XX/XXXX. I was told I was waiting on a refund on a card that was supposed to be cleared from the account. Ive called several times with no result.
03/22/2017	Yes	Other financial service Credit repair	Advertising and marketing	NY 11226	Web
Lexington Law advertised that they could help repair my credit. On initial review with the clerk via the phone. I was instructed that I would see vast improvement in as little as 30 days. 3-4 months of service nothing productive was done.
10/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	TX 77020	Web
XX/XX/2020 I received an email from Lexington Law and theyre making up lies and charging fees that I was never aware of. I will NOT be paying any of those fees due to unethical and deceptive practices pertaining to my credit repair case.
08/30/2023	Yes	Debt or credit management Debt settlement	Charged upfront or unexpected fees	VA 23860	Web
Lexington law years ago, can't remeber when charged me upfront for their services. I don't know if they over charged me or what laws they've broken, now that I found out they've been scamming people this whole time I'll do more research
04/08/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	WI 53225	Web
I hired Lexington law to repair my credit and I I paid for their services before I had any results. I was told that hard inquiries would be removed as long as I paid. Inquirys were not removed and I paid before they rendered service.
09/28/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	NY 105XX	Web
Lexington Law charged me a subscription fee of {$60.00} a month for 2 years promised me results but i never received any results tried to contact them it was very hard to reach someone and when I did, they would just hang up on me.
10/14/2016	Yes	Other financial service Credit repair	Fraud or scam	PA 151XX	Web	Servicemember
Since using the service it appears my credit improved then when i stopped using services i have not been able to get a school loan or car due to unknown activity as the result of their services at Lexington law firm credit services
03/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 32258	Web	Servicemember
Hello, I paid XXXX XXXX a total of {$290.00} on my XXXX credit card onXX/XX/XXXX {$99.00}, XX/XX/XXXX {$99.00} andXX/XX/XXXX {$99.00}. I noticed that no progress was being made regarding to the services said company promised.
10/19/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	PA 19130	Web
They hang up on you when they cant answer ur question. They need to update all fico scores for all credit reports not just XXXX XXXX. Plus the score had been updated for 30 days 4 the last four years since having the account.
02/19/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	WI 544XX	Web
They are sending me threatening emails for a debt I have no knowledge of. They say they will contact my employer and have me sacked. Contact the IRS regarding this debt. Ruin my credit and so on See the attached emails
05/29/2021	Yes	Debt collection Federal student loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX 77042	Web
I paid this guy from Lexington law To clear up debt, your promise that I only be charged for the download of the credit report, one monthly payment Of XXXX, but yet there's no credit change in my credit report
11/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 93307	Web	Servicemember
Was charged XXXX on the XXXX of XX/XX/2022 lexington law took my money they said no payment until they fixed my situation I told them I was mislead they were rude and mocked me I just qant what wasl promised
06/18/2015	Yes	Other financial service Debt settlement	Disclosures	PA 185XX	Web	Servicemember
I spoke with XXXX at Lexington Law, I asked for a refund because the work was not completed. I paid before any work was done. I also was not told that I can do this work on my own and dispute on my own.
09/11/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Problem getting your free annual credit report	MI 48221	Web
I been with Lexington law for 2 years they charge me {$250.00} a month for alone period of time and they never removed or repaired my credit I lost my money out of my pocket They never fix my credit
09/07/2023	Yes	Debt or credit management Debt settlement	Didn't provide services promised	IL 60623	Web
I payed them to fix my credit and also they supposed to reach out to companies on my behalf but nothing never got fixed on my credit I was paying them for like 6 months before stopping my services
01/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 10473	Web
XXXX is reporting paid/closed accounts continuously on a yearly basis. These accounts are closed and XXXX must stop reporting and selling these closed/paid accounts to XXXX XXXX XXXX XXXX
02/20/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	WA 989XX	Web
Last year 2018 I tried XXXX XXXX and they did nothing to fix my credit. I spent about 800.00 and nothing. I feel ripped off as not one thing done did anything to fix my credit Fraud scam
10/24/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77016	Web
I was working on building my credit thru Lexington Law. They promised me that in 3 months I would see a drastic change in my credit report. It never happened. I pai the XXXX for nothing.
01/03/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MA 02148	Web
The XXXX XXXX XXXX does not give me my refund and they did not resolve my issue as of today .they sold lies to me, They charged me based of misleading information given by their agent.
10/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 328XX	Web
they call me 3-4 times per day from many different phone numbers. i keep blocking the numbers and they keep coming up with new ones. I have asked them to stop and they just keep calling
12/17/2015	Yes	Other financial service Credit repair	Disclosures	NC 28306	Web
The credit repair firm unauthorized my debit account XXXX times for {$13.00}. The initial amount to be debited from the account for the credit report fee was suppose to be only {$12.00}
07/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NH 03079	Web	Older American
XXXX XXXX has provided me with a copy of my XXXX credit report. As I have noticed that none of the five collection accounts belong to me. Can you send proof that these are my accounts?
12/31/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 77346	Web
XXXX, XXXX XXXX and XXXX has told three different credit scores and told me to pay a membership fee to see my credit. Also had me send in my personal information to fix my credit
05/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NY 143XX	Web
I received services from Lexington Law and was charged monthly fees for services that were not 100 %. I was continuously charged and did not receive services that were promised.
11/28/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Received unwanted marketing or advertising	IL 62901	Web
XXXX of 2023 I sent XXXX to clean up credit never happen then company took XXXX buck I called to cancel service didn't happen so I changed banking info and wasn't reimbursed
07/02/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL XXXXX	Web
I hired Lexington Law Firm to remove questionable and negative items from credit report and paid up front and they never performed work or promises and ask for more money
06/27/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 32073	Web
I hired Lexington Law Firm to remove questionable and negative items from credit report and paid up front and they never performed work or promises and ask for more money
08/04/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	FL 33404	Web
Lexington Law charged my Bank Account excessive fees.My credit was never repaired and I was very dissatisfied with Lexington Law services and I requested my total Refund
10/04/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 10453	Web
I paid to get my credit repaired and they did not do anything but take my money for six months Im not sure of the exact date but it was somewhere around XX/XX/XX/XX/2018
06/19/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 94131	Web
XXXX XXXX XXXX are fraudlent not protesting and allowing fraud report on my credit father with children single and My credit suppose to be good they got me under fair.
05/14/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 95207	Web
I have been trying to clean my credit up there are a few items that are on there that were not done buy me I would like my credit report so I can Challenge these items
04/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Problem canceling credit monitoring or identify theft protection service	TN 374XX	Web
Someone has stolen my identity and my social security card and been trying take out loans and. Been. Trying to fall tax in my name also unemployment in other states
02/05/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 766XX	Web
All the XXXX items have been removed by XXXX law. These accounts are from hospital in 2017. They have been sold multiple multiple times. I would like them removed.
10/19/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Struggling to pay your loan	AZ 85027	Web
I have several pay day loans that were sold to collection agencies and the XXXX continue to call and lvm 's. I've advised that I filed bankruptcy and can not pay.
11/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CO 811XX	Web
I tried using LexingtonLaw and I still aint be able to build my credit with a credit card I never had a credit card or a loan I need to build my credit can u help
04/24/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 49509	Web
It still on my credit report I been trying to get removed it been hard to start over because of identity Was stolen been try to file my taxes and get a new place
08/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	FL 33702	Web
Hello. They are trying to charge me for 2 months of service that XXXX i did not require. XXXX XXXX said he would XXXX our the balance. Just need confirmation.
07/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	MD 20746	Web
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results
11/20/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 19124	Web	Servicemember
They promised that my credit score will rise after mailing my inquiries to all the companies they to me to mail..my credit score is still the same score.
04/13/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 78332	Web
I called customer service requesting a refund because i did choose to opt in or file disputes and they hung up on me 3 times I just want my refund back.
05/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 77004	Web
I HAD A MEMBERSHIP WITH XXXX XXXX XXXX, I'VE BEEN TRYING TO CALCEL THIS SERVICE FOR TWO MONTHS. THEY ALWAYS PUT ME ON HOLD AND NEVER RETURN TO THE LINE.
08/30/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	CA 92104	Web
I was a victim of Lexington law they were supposed to fix my credit years back I was paying money to them for 6 months and nothing changed on my report
04/22/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 33009	Web
try to stop but they charge me for that procedure. They say for stop 'I have to send mj to> TXT stop to end the texts.They send all time this promotion
04/02/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	CA 92130	Web
I spent over {$350.00} to Lexington Law, they claimed they would repair my credit. They sent letters however they failed to deliver what the promised.
02/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	CA 92626	Web
They dont fix my credit and keep change us fee plus subscription fee XXXX $ they refuse to refund lexington law and poor they dont do nothing at all
04/20/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	KY 422XX	Web
XXXX XXXX. It was a few years back. But I don't recall the dates. I know there was an upfront fee then recurring fees. I think it was around XXXX.
04/25/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Sent card you never applied for	OH 43615	Web
I was waiting on a credit card from Lexington law firm, but I've never received the card in the mail in order to help build my credit score.
12/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MO 65803	Web
Hired Lexington law to help fix definitive errors on my credit report n they just keep taking $ without permission or consent of any kind
10/01/2018	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	WI 539XX	Web
I never authorized these companies to do a credit report on me one of them is saying I owe money that I never authorized them to do
10/01/2018	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	WI 539XX	Web
I never authorized these companies to do a credit report on me one of them is saying I owe money that I never authorized them to do
04/19/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	AL 35806	Web
I paid for service to repair my credi with Lexington Law and XXXX XXXX XXXX and I was charged numerous fees that was not discussed
02/22/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	KS 672XX	Web
I believe I am the victim of identity theft. I am a single mother, and trying to fix my credit score. Please let me know how I can
09/07/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	LA 70601	Web	Older American
I continued to pay for credit repairs for myself and my daughter. A few things were fixed while nothing was done for my daughter.
02/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NC 27587	Web
From XXXX through XXXX I paid {$120.00} per month for credit repair services from Lexington Law that did not happened as promised
09/28/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	CA 95123	Web	Servicemember
Lexington law charged me twice at XXXX and still has provided no results in 2016 had service. I beieve in XX/XX/XXXX XX/XX/XXXX.
06/21/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48045	Web
I gave out my social security number to Lexington law firm for credit building and being able to purchase a home or a vehicle
02/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CO 801XX	Web	Servicemember
The company claimed that items had been removed from my credit report but when I checked they were still on my credit report,
10/06/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NJ 07712	Web
Lexington law was collecting money every month from me to remove negative items I didnt see a change in my credit scores
07/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	XXXXX	Web
XXXXXXXX XXXX XXXX still has complaints on my credit report, and those should be removed because I claimed bankruptcy.
07/14/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MI 488XX	Web	Servicemember
They did not pay or help fix my credit. Took money out of my account and they are no longer working with me or for me.
06/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	LA 71105	Web	Servicemember
I used LexingtonLaw for years and wasnt aware of what they was doing was wrong and only took more money out my pocket
01/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30260	Web	Servicemember
I paid for services but after a few short months I realized that I was not getting what I was promised, results.
12/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	NY 117XX	Web
XXXX XXXX XXXX XXXX XXXX will not help me any way someone tried to open an account using my name and information
04/30/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	OH 443XX	Web
Somehow my credit score went from a XXXX to a XXXX thats impossible when I had no added debt to my credit report
10/24/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	GA 31907	Web
I was charged for credit repair services from Lexington law upfront and monthly and services were not done.
10/05/2023	Yes	Credit reporting or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	OH 452XX	Web
Lexington Law has been taking money sinceXX/XX/2021 Never getting my scores up nor informing of situation.
09/07/2023	Yes	Debt or credit management Credit repair services	Confusing or missing disclosures	TX 752XX	Web
The fees went up without notice. Credit score didn't change. Lack of communication on what was going on.
12/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TN 377XX	Web
Calling every other day after being asked repeatedly not to call and ask to be on the do not call list
06/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77493	Web
I canceled this service, and received an email confirmation that it would be canceled. On XX/XX/2023
07/29/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 93907	Web
After paying for this supposed service or offering for 1.5 years, there has been zero improvement.
12/01/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	VA 23462	Web
I have recieved numerious call back to back. I recievd serveral calls with in an hour time frame.
11/03/2023	Yes	Debt or credit management Credit repair services	Problem with customer service	TX 77539	Web
I have unsubscribed many times to stop the emails, but they continue to send them, almost daily.
04/28/2023	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or missing disclosures	MI 488XX	Web	Servicemember
They never would call me back or email what was being paid and why things was not taken care of
11/04/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	IL 60622	Web
On XX/XX/XXXX A customer service agent was really rude from Lexington law. Bad customer service
08/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	LA 704XX	Web
I paid Lexington law firm to repair credit monthly and disputed all with all credit agencies.
04/30/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	FL 33404	Web
On XX/XX/XXXX and XXXX Lexington Law Credit Repair Services took out extra monthly fee
08/20/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	IL 618XX	Web
Lexington law, etc are TOO expensive. Can’t even afford to check my score every day.
09/06/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	AL 35805	Web	Servicemember
Lexington Law promised to help with credit repair and has not fulfilled that need
08/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 23234	Web
I just need help all the way around nobody believes me that stuff is not me
02/13/2018	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	HI 96825	Web
I asked to be removed from their call list and the girl hung up on me ....
09/09/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with fraud alerts or security freezes	AR 723XX	Web
I paid Lexington Law for over seven years and my credit is still not good
04/22/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	HI 96706	Web
From XXXX to XXXX I was charged fees that the courts have deemed illegal
12/16/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 766XX	Web
Delete my inquiry, lexington law previously over and late fees charges
01/22/2023	Yes	Checking or savings account Checking account	Problem caused by your funds being low Overdrafts and overdraft fees	GA 314XX	Web
XX/XX/23 {$24.00} XX/XX/23 {$6.00} I was charged Overdraft fees twice.
02/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	LA 71203	Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX Louisiana XXXX XXXX XXXX XXXX XXXX
05/01/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 90706	Web
LexingtonLaw was charging me monthly and and never helped me out
06/13/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	TX 77073	Web
This is not my account I never deal with this place call XXXX
06/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 125XX	Web	Older American, Servicemember
They wrote back stating too bad and we are not taking it off.
07/23/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	MO 65807	Web
XXXX XXXX no number to reach. Paying XXXX for i dont know why
09/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 93306	Web
Lexington Law did not help me & charged me {$300.00}
02/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	FL 34741	Web
XXXX XXXX XXXX I dont remember ever getting a phone
11/04/2023	Yes	Credit reporting or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	TX 78634	Web
My credit and my information are shared out there
09/07/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with fraud alerts or security freezes	LA 704XX	Web
Lexington law charge me when they shouldn't
08/24/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NV XXXXX	Web	Servicemember
My credit report repir change. Good credit
12/12/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	LA 70810	Web
I don't know what these accounts are
02/01/2024	Yes	Debt or credit management Credit repair services	Problem with customer service	GA 31088	Phone

02/01/2024	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	LA 70785	Web

01/31/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	CA 92037	Web	Older American, Servicemember

01/28/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Billing dispute for services	FL 331XX	Web

01/27/2024	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	MS 397XX	Web	Older American, Servicemember

01/26/2024	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	CA 95621	Web

01/22/2024	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	FL 32808	Web

01/22/2024	Yes	Checking or savings account Checking account	Opening an account Didn't receive terms that were advertised	GA 30349	Web	Older American, Servicemember

01/22/2024	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	IN 46825	Web

01/18/2024	Yes	Debt or credit management Credit repair services	Didn't provide services promised	NY 12401	Web

01/17/2024	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	AL 35215	Web

01/17/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	VA 23452	Web	Servicemember

01/16/2024	Yes	Debt or credit management Debt settlement	Problem with customer service	WV 26554	Phone	Servicemember

01/07/2024	Yes	Debt or credit management Credit repair services	Didn't provide services promised	IA 503XX	Web	Servicemember

01/05/2024	Yes	Debt or credit management Credit repair services	Didn't provide services promised	MA 01970	Web

12/29/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	MD 20874	Web

12/29/2023	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 95401	Web

12/28/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	MN 55125	Web

12/24/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Didn't receive services that were advertised	SC 29547	Web

12/22/2023	Yes	Debt or credit management Credit repair services	Confusing or misleading advertising or marketing	CA 93291	Web

12/22/2023	Yes	Debt or credit management Credit repair services	Problem with customer service	NM 87401	Web

12/19/2023	Yes	Debt or credit management Credit repair services	Confusing or misleading advertising or marketing	NC 281XX	Web

12/19/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NY 10468	Phone

12/18/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	TX 766XX	Web

12/17/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	TX 75241	Web

12/17/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Problem getting your free annual credit report	SC XXXXX	Web

12/06/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 90245	Phone

11/30/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Received unwanted marketing or advertising	FL 33308	Web

11/29/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	MO 63120	Web

11/28/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Received unwanted marketing or advertising	FL 33308	Web

10/23/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Didn't receive services that were advertised	FL 33701	Web

09/27/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Problem canceling credit monitoring or identify theft protection service	CO 80212	Web

09/23/2023	Yes	Debt or credit management Credit repair services	Confusing or misleading advertising or marketing	CA 93291	Web

09/13/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	IL 60543	Phone

09/08/2023	Yes	Debt or credit management Credit repair services	Didn't provide services promised	CO 80634	Web

09/08/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	MN 55369	Phone

09/07/2023	Yes	Debt or credit management Credit repair services	Confusing or missing disclosures	CO 806XX	Web

09/02/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	DE 19943	Web

09/01/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Didn't receive services that were advertised	IL 60628	Web

08/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77384	Web

08/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MD 20785	Web

08/17/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	AR 72002	Phone

08/10/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	TX 76031	Web

07/26/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MS 38828	Phone

07/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 92663	Phone

07/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33701	Web

07/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NC 27612	Web

06/30/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IL 60623	Web

06/27/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	SC 29611	Web

06/27/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	FL 32812	Web

06/22/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	UT 84043	Web

06/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	OH 44833	Web

05/14/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AR 71853	Web

05/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	TX 75204	Web

04/28/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 91729	Web

04/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	PA 19018	Web

04/20/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	NC 27302	Web

04/19/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	GA 30097	Web

04/14/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	WA 98144	Web

04/12/2023	Yes	Money transfer, virtual currency, or money service Debt settlement	Problem with customer service	LA 70802	Web

02/27/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	MI 48201	Web

02/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	TX 75238	Web

02/06/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TN 38111	Phone	Older American

01/28/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95340	Web

01/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TN 38118	Web	Servicemember

01/04/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	NJ 07017	Web

11/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IN 469XX	Web

11/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NY 13077	Web

10/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	TX 77346	Phone

09/29/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33437	Web

09/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	CA 91205	Web	Servicemember

08/30/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 90802	Phone

08/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	SC 29073	Phone

07/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 32216	Web	Servicemember

07/19/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MS 39581	Phone	Older American, Servicemember

07/10/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	FL 34772	Web

06/23/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NY 125XX	Web	Older American, Servicemember

06/10/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	VA 22203	Web

05/31/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	MI 48227	Phone

05/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 75287	Web

05/13/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Didn't receive services that were advertised	FL 34755	Phone	Older American

05/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	VA 23692	Web	Servicemember

04/27/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	MI 48315	Phone	Older American

04/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MI 48125	Web

04/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	RI 02888	Phone	Older American, Servicemember

03/29/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	IA 50237	Phone	Older American

03/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	FL 32746	Web

03/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 32259	Web

02/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30215	Web

02/11/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	VA 24073	Web	Older American

02/07/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AZ 85226	Web

01/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	WI 53227	Phone

01/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 90805	Web

01/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	DC 20019	Web

12/27/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	VA 23226	Web	Servicemember

12/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 95823	Phone	Servicemember

12/11/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	WV 24701	Web

12/07/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	GA 31206	Web

11/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	FL 33413	Web

10/14/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33054	Postal mail

10/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MI 48076	Web

10/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TN 37683	Web	Servicemember

09/27/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	TX 75210	Web

09/01/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	TN 38016	Referral

08/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 11953	Web

08/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MS 39402	Web

07/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NV 89133	Phone

06/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	GA 31088	Web

06/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 17015	Web

06/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CT 06111	Web

05/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Other problem getting your report or credit score	NJ 08360	Web

05/20/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 10465	Web

05/19/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 92843	Web

05/14/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	AL 36117	Phone

05/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	LA 70359	Web

05/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	HI 96707	Phone

04/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Received unwanted marketing or advertising	NY 10989	Web

04/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	OH 441XX	Web

04/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	KS 67871	Web

04/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	DE 19968	Web

04/06/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 75025	Web

03/30/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	PA 19120	Phone	Older American

03/10/2021	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	85120	Phone

02/27/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	MO 63136	Web

02/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CO 805XX	Web

01/15/2021	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	CO 80013	Web	Servicemember

11/23/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77040	Phone	Older American

11/12/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 94590	Web

11/10/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	CA 90059	Phone	Older American

11/10/2020	Yes	Money transfer, virtual currency, or money service International money transfer	Fraud or scam	CA 90025	Web	Older American

08/27/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service		Phone	Older American

08/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 75027	Web

08/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33065	Web

07/23/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NV 89015	Web

07/21/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with fraud alerts or security freezes	CA 91335	Web

07/20/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MA 02631	Phone

07/09/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NY 10468	Web

06/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IL 60104	Phone

06/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	CA 94920	Web

05/20/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IA 50309	Web

05/18/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures		Referral

05/15/2020	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	IN 46151	Web

04/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing		Phone

04/10/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	AZ 85051	Phone

04/06/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Problem canceling credit monitoring or identify theft protection service	MO 63102	Web

04/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Other problem getting your report or credit score	VA 22033	Phone	Servicemember

02/10/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam		Phone	Older American

02/07/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33411	Web

01/30/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	CA 94606	Web

01/30/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 94606	Web

01/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MD 20774	Phone	Older American

12/30/2019	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Card was charged for something you did not purchase with the card	TX 75783	Phone

12/12/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	CA 95815	Phone

12/11/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	SC 29576	Web

12/10/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 77375	Phone

12/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam		Phone

10/19/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NJ 07712	Web

10/10/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SC 29611	Web

10/01/2019	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	NY 10457	Referral

09/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	85206	Web

08/30/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam		Phone

08/26/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	NY 12508	Phone	Older American

08/13/2019	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	GA 31217	Postal mail

08/02/2019	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or misleading advertising or marketing	NJ 07716	Postal mail

08/02/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 32822	Web

07/18/2019	Yes	Money transfer, virtual currency, or money service Debt settlement	Confusing or missing disclosures	PA 18445	Postal mail

07/01/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	MI 48323	Phone

06/18/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NV 89523	Web

05/21/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	RI 02908	Web

05/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	FL 32304	Web	Servicemember

05/14/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	CO 814XX	Web

05/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	FL 33484	Web

05/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	UT 84010	Web

05/07/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	GA 30088	Web

04/13/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NJ 07041	Web

04/03/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam		Phone

03/14/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	IL 60148	Postal mail

03/13/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NJ 07307	Web

03/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 33467	Web

03/05/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	OH 45205	Phone	Servicemember

02/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	KS 67214	Web

02/06/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	MS 394XX	Web

02/01/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	AZ 86432	Web	Servicemember

01/15/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	TX 75208	Web

10/24/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33434	Postal mail	Older American

10/15/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or missing disclosures	NY 11570	Web

10/10/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	GA 30088	Web

08/25/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	PA 19083	Web

06/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	NY 10033	Web

05/21/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	IA 52732	Web	Older American

05/14/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	IN 46805	Web

05/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	NV 89102	Web

05/07/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	ME 04043	Phone

04/25/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	CA 94085	Web

04/24/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 93725	Postal mail

04/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	NC 27501	Web

03/20/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	KS 67202	Referral

11/23/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	SC 29223	Web	Servicemember

10/15/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Excessive fees	TN 38118	Web

07/27/2017	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt		Phone

07/25/2017	Yes	Money transfer, virtual currency, or money service Debt settlement	Fraud or scam	FL 33705	Referral

07/13/2017	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized		Phone

07/09/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	WI 53208	Web

06/20/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	SC 29650	Phone

06/14/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	TX 78758	Web

05/16/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	PA 19147	Web

05/12/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	GA 30096	Phone	Servicemember

05/03/2017	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85029	Postal mail

04/29/2017	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	UT 84123	Web

03/14/2017	Yes	Credit reporting	Credit monitoring or identity protection Receiving unwanted marketing/advertising	MA 02472	Web

02/12/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	CO 810XX	Web

01/20/2017	Yes	Other financial service Credit repair	Unexpected/Other fees	CA 92058	Referral	Servicemember

11/23/2016	Yes	Other financial service Debt settlement	Fraud or scam	NY 10469	Referral

10/27/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	CT 064XX	Web

09/29/2016	Yes	Other financial service Credit repair	Customer service/Customer relations	PA 18011	Web

09/13/2016	Yes	Student loan Federal student loan servicing	Dealing with my lender or servicer Don't agree with fees charged	OH 44112	Web

08/31/2016	Yes	Other financial service Credit repair	Excessive fees	OH 44136	Phone	Servicemember

08/16/2016	Yes	Other financial service Credit repair	Customer service/Customer relations	NC 28715	Phone

05/04/2016	No	Other financial service Credit repair	Unexpected/Other fees	NM 87121	Referral

05/04/2016	Yes	Other financial service Credit repair	Unexpected/Other fees	NM 87121	Referral

04/01/2016	Yes	Other financial service Credit repair	Advertising and marketing	NJ 07882	Referral

03/25/2016	Yes	Other financial service Credit repair	Fraud or scam	KY 40502	Phone

02/12/2016	Yes	Other financial service Debt settlement	Disclosures	MO 65203	Phone

11/17/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	MA 02155	Phone	Older American

09/15/2015	Yes	Credit reporting	Credit monitoring or identity protection Problem with fraud alerts	WI 53589	Web	Older American

08/31/2015	Yes	Other financial service Credit repair	Customer service/Customer relations	SC 29201	Postal mail

08/09/2015	Yes	Other financial service Credit repair	Advertising and marketing	MA 02446	Web

07/22/2015	Yes	Other financial service Credit repair	Fraud or scam	WY 82520	Web	Servicemember

03/05/2015	Yes	Other financial service Credit repair	Disclosures	PA 19142	Web

01/10/2015	Yes	Other financial service Money order	Unexpected/Other fees	TN 37217	Web

12/26/2014	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	TX 79118	Postal mail

12/15/2014	Yes	Other financial service Debt settlement	Customer service/Customer relations	NY 12204	Phone

11/14/2014	Yes	Other financial service Credit repair	Fraud or scam	TX 75219	Web

10/20/2014	Yes	Other financial service Credit repair	Disclosures	MA 02361	Postal mail

10/19/2014	Yes	Other financial service Credit repair	Fraud or scam	OR 97306	Web	Servicemember

09/29/2014	Yes	Other financial service Credit repair	Customer service/Customer relations	IN 46953	Web

09/03/2014	Yes	Other financial service Credit repair	Excessive fees	TN 38109	Web

08/25/2014	Yes	Other financial service Credit repair	Excessive fees	TN 38109	Web	Servicemember

08/21/2014	Yes	Other financial service Credit repair	Customer service/Customer relations	NJ 07731	Phone

08/05/2014	Yes	Other financial service Credit repair	Fraud or scam	NY 10552	Referral