JNR Adjustment Company, Inc CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
01/30/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Overcharged for something you did purchase with the card	CA 94577	Web
This related to collection attempts by JNR Adjustment Company, for disputed charges by XXXX XXXX a XXXX. The charges in dispute are related to the return of a car I rented on XX/XX/XXXX and returned on XX/XX/XXXX. The car rental was arranged and paid in full on XX/XX/XXXX through the XXXX XXXX and Banking special offers site and with an XXXX XXXX credit card. Through that site, I was able to find a deal and had to pay the full rental in advance. On XX/XX/XXXX I picked up my rental car in XXXX ( when XXXX provided us with our car an hour later than the agreed-upon time when I paid for the car ). At that point, I added my daughter as an additional driver and I was expecting to pay for that charge at the return point ( for about {$13.00} a day or {$40.00} for the 3 days ). We were doing a one-way trip and my agreed drop-off place was in XXXX XXXX, on XXXX XXXX XXXX scheduled for XX/XX/XXXX. On XX/XX/XXXX, on my way to return the car to the agreed location, which I had never been to before, I took a wrong turn and ended at another XXXX return rental location also on XXXX XXXX and less than 2 miles from the designated location I should have gone to. When I pulled in, I was unaware of the fact that this was the wrong agreed upon location, located about 2 miles away. Once I pulled in and the wrong drop-off, an attendant approached, scanned the bar code on the inside part of the door of the car, and after that, she didnt mention at any moment that I was at a different drop-off location of the one that my contract said. Had she said that I would have been able to leave this location and drive back the 2 miles, which would have taken me about 5 minutes. Not only she didnt mention it at the moment of scanning, but she quoted me a " balance '' I owed. Since I had paid in full at reservation, I inquired about it, and she replied with an untruthful or erroneous explanations and rushed me out ( see below ). This is what happened at that point : After the initial scanning, she said that my final settlement would be about {$400.00}. At that point I told her that it didnt make sense since I had pre-paid about {$800.00} for the rental already, all fees included, and all I was expecting to pay was the additional driver and gas ( half gas of tank for {$9.00} a gallon, or about {$90.00} ). She then told me that I hadnt pay anything in advance, which I disputed, she checked her scanner screen, showed it to me, and told me that I had received a voucher, and vouchers are reimbursements for the {$800.00} and that my final cost was the {$400.00}, because you never pay in advance and that is the way car rental works. I told her I didnt believe that voucher was a refund but a reflection of my payment, and I inquired about some additional charges I could see on the screen. Instead of explaining anything else, she became impatient, and reassured me that I was receiving a reimbursement printed a receipt for {$45.00}, gave it to me, rushed me out of the return area by pointing to the sidewalk, and walked away to talk to the next car. At that point, I checked my credit card app, which showed several pending charges from XXXX : {$200.00}, {$470.00}, and {$45.00}, and the mentioned charge for the rental on XX/XX/XXXX, for about {$810.00}. Knowing that I may have to wait another hour to talk to an agent on-site, and not being able to do that because I depended on another person to pick me up, I decided to wait until the charges shown on my credit card. When the additional pending charges finally went through on XX/XX/XXXX, the one standing was the {$470.00} charge. At that point, I called customer service and after a long wait, I was finally able to talk to an agent who told me that he could not do anything for me because I dropped the car at the wrong location. I was livid to realized that even after my inquires, the attendance at the drop-off location didn't ask me if I really wanted to use that location instead of the agreed upon just 2 miles down the road, when she knew ( or should have known ) that by dropping the car there my rate would go up by 50 %. Not only she didnt inform me when I first arrived that I was returning the car to a different location from the one I was supposed to according to my rental agreement, but once I inquired about additional charges, she gave me inaccurate information and reassured me that I was receiving a " refund, '' which wasnt true. The XXXX phone agent told me that he could do nothing because the charges were my fault for dropping the car at the wrong location. I disagreed with that statement because I inquired about the unexpected charges and I was told that I should expect a reimbursement, which never happened. He suggested sending a written request of reimbursement to an email address XXXX, which I did, with the same information I already related here. Besides the automatic response sent by the system, I have not heard anything else related to that inquiry. It seems now clear to me that that information was also inaccurate. The same day, and since I had rented the car through the XXXX members ' website, I decided to call XXXX bank and ask them for a dispute through my credit card. The XXXX agent took all the information related here, and proceed to initiate my charge dispute request for the amount charged minus my estimate of the additional driver and gas ( {$130.00} ). At that point I had not received a detailed invoice from XXXX. All I had was the {$45.00} receipt for additional products plus fees given at check-out which I could not understand ( and that the agent was unable or unwilling to explain to me ). On XX/XX/XXXX XXXX informed me that the dispute had been resolved in my favor. The next day I received a letter from XXXX requesting full payment for the exact amoung of the disputed charges. The letter also said that I have 60 days to dispute the charges directly with them. On XX/XX/XXXX I sent an email to the address included in the letter and a physical certified letters through the USPS explaining the same information I have related here. I included a check for the {$21.00}, which were legitimate charges ( for the gas I had calculated myself ), which was cashed on XX/XX/XXXX. A month after I received the first letter, I got another invoice which reflected the additional payment. Besides that, I haven't received any additional communications from XXXX acknowledging that they had received my letter and email. In late XXXX I received another letter from XXXX informing me that they had placed me on a no-rental list, but no other requests for payment were sent to me. On XX/XX/XXXX I received a letter from JNR Adjustment Company , Inc. on Florida, a collection agency demanding payment for {$320.00}. Today, XX/XX/XXXX, I contacted my credit card company, which was completely unaware of the situation beyond the dispute with them being resolved in my favor. I was also informed by Mint ( the financial site owned by XXXX XXXX XXXX ) that a annotation has be put in my credit report, along a recommendation to check it out ( I suspect that it is a negative annotation on my credit, but I haven't been able to check it out ). My credit card company agents and managers listened patiently but said that they can't really do anything regarding this disputed debt being sent to collections. At this point I feel that my only option is going ahead and pay for a charge obtained by XXXX under falls pretense ( " you are receiving a reimbursement '' ) that prevented me a very easy solution to the origin of the charge : driving for 5 minutes to the actual location of the drop off.
08/02/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NM 87109	Web
XX/XX/2016 XXXX, TX XXXX XXXX RA # : XXXX : XXXX XXXX To Whom It May Concern : My name is XXXX XXXX and rented a car through XXXX and the company renting the car would be XXXX, for XXXX XXXX through XXXX XXXX 2016. We arrived at XXXX around XXXX on Sunday XXXX XXXX 2016. We proceeded to the curb to catch a shuttle to XXXX. I reviewed my reservation information from XXXX and there were no instructions other than go to the shuttles for rental cars and get picked up. We never saw a shuttle named XXXX. We asked airport personnel if there was a shuttle for XXXX, he said he is asked this many times and has never seen one. I then called XXXX in XXXX and there was no answer and attempted multiple times before calling another number to XXXX and after 20 minutes on hold, I talked to someone at another location somewhere outside the US. They told me to take a cab to the location and gave me the location on XXXX XXXX in XXXX. I was totally confused as I have rented XXXX of rental cars in my XXXX plus years as a XXXX. I then went to the website for XXXX and found the location and at the bottom of the page somewhere it gave instructions on where to go and catch a shuttle called XXXX, which is a parking lot for travelers to park their car while on a trip. We finally made it to XXXX facility on XXXX XXXX XXXX and waited another 25 minutes to get someone to assist us to get our car. The gentlemen stated he was the only one there, and I told him I had been calling this location and no answer, just kept ringing. We finally go to our XXXX XXXX. We checked it out very quickly as we were running late to a meeting as a result of the delays in finding out how to get to the XXXX pickup. The car had numerous dings and dents, which the gentlemen did note on the inspection sheet. However, as we were rushing to our meeting, I did not check the condition of the tires, and really should not as this should be the responsibility of XXXX. I finally arrived at my meeting and was 30 minutes late and very frustrated with this initial experience with XXXX. XXXX XXXX we were driving on the XXXX outside XXXX, and the XXXX tire blew out going XXXX miles per hour. I struggled to keep the car in XXXX XXXX to avoid hitting another vehicle, and was able to control the vehicle and get it to the shoulder. There was very little space to change the tire an vehicles at a high rate of speed were passing us as we proceeded to change the tire. Very dangerous situation!! When I took the tire off the car I noticed the tire tread was in dire need of replacement. Very frustrated as we were headed to another meeting, dressed in my suit, dirty from changing the tire and not happy at this time. We proceeded XXXX miles to the nearest City of XXXX and found a XXXX XXXX and they checked out the tire that had been blown out and found a huge split on the tire. ( attached is a picture of the tire ) I called and talked to XXXX at XXXX in XXXX and he said to buy a tire and keep the receipt and call XXXX who was the Manger of this location where we rented the vehicle. I called and left a message and to date have never heard from her. XXXX proceeded to have the tire replaced with a used one which was better than any tire on this car. In the process the tire guy discovered the right rear tire was about ready to blow out as well, as the tire was separating and the inside was bald, I mean slick like a racing tire. ( see picture attached ) The tire shop said, this car is not safe to drive and this tire could blow out very soon. I told them to replace it, CONTINUED ON ATTACHMENT!!
01/26/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 94103	Web
XXXX XXXX XXXX began calling me 3 weeks ago claiming I had a balance due with XXXX XXXX XXXX ( they have an F rating with the Better Business Bureau ). I had closed my parking account at XXXX XXXX XXXX at XXXX XXXX XXXX XXXX in XX/XX/XXXX with no monies owed. JNR claimed I owed different amounts to the facility, during the first call they claimed a balance of $ 300+, in another call JNR they claimed it was {$170.00}. I experienced bad service while a customer at XXXX XXXX XXXX XXXX : 1 ) XXXX XXXX could never get my tag to work through the front entrance..I had to enter through the back alleyway ( they never fixed the problem ), 2 ) I returned my fob/tag to the facility and did not receive my deposit back, 3 ) I often found XXXX employees sitting or leaning on my vehicle when I was parked near their valet service, 4 ) I could not get 24hr access to my vehicle, the XXXX XXXX XXXX was often " on break '' during non-peak hours, 5 ) When I had to enter through the XXXX lobby I was frequently treated unprofessionally and asked questions or denied access ( profiling -yes! ) I contacted XXXX XXXX XXXX directly via email ( my phone call messages weren't routed or returned ). I worked with a representative named XXXX. I forwarded XXXX the email correspondence from XXXX XXXX and XXXX XXXX from XXXX XXXX two representatives that I had previously worked with to close my account. On XX/XX/XXXX, XXXX emailed me acknowledging that XXXX XXXX was going to remove all fees, clear the account and remove JNR 's collection actions. I have this email from XXXX as proof. To date - I am still not sure if my account was cleared. JNR has still contacted me. When I followed up with XXXX regarding this matter, she replied that she will leave the account open with JNR and they will be my only means of contact. XXXX at XXXX XXXX will no longer reply to my emails or provide any details. JNR has refused to investigate the matter. The last representative I spoke with gave me a non working number to contact XXXX XXXX again. JNR has been unwilling to investigate this matter saying " it is your problem '', all they ( JNR ) have to do is " provide ( a wrong ) contact number to the business ''. I am getting the runaround from JNR and XXXX XXXX XXXX, neither company is working on my behalf to clear my account. XXXX XXXX agreed to clear my account and then didn't follow through. This treatment is unprofessional, unethical and possibly illegal.
07/23/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 94544	Web
I rented a car with XXXX back in XX/XX/2021. I booked through XXXX, and paid for the care when I picked it up with my credit card. I returned the car after 2 days.. I recently received a letter in the mail saying the bill for the car rental went to collections. XXXX sold it to JNR Adjustments. They never notified me they were sending it to collections or anything. I called them to let them know I did in fact pay for this rental. They said my bank pulled the money back in XXXX. My credit card company, XXXX assured me that while they did pull back money from certain merchants due to a fraud investigation on my account, they rebilled the money back to all merchants that were valid transactions, including XXXX, and are mailing me the supporting documents. They are mailing me the bank statements that show the transaction for this XXXX XXXX did indeed go through, and I had already paid the balance off with XXXX, as I closed the account in XXXX. Per XXXX, I should get those statements in the mail in 7-10 business days. After speaking with a representative named XXXX at XXXX billing department again, not only were they incredibly dismissive, but did not follow through on my request to have a supervisor call me back, when I gave my call back number. Every time I called XXXX customer service, I waited anywhere between 1-2 hours for a representative to answer, only for them to have to transfer me to a supervisor, which caused another 1-2 hour hold. Finally, they told me there's nothing they can do since they sent the debt to collections, and I have to speak with the collection agency. I am extremely upset with how XXXX handled this. I am in the process of getting a student loan to do my XXXX program, and this would have completely ruined my chance. This will devastated my credit score, and me as well, if I wouldn't be allowed to take out my student loan. I am writing to you in hopes that this will be rectified, and does not happen again to anyone in the future. It's upsetting that this is my experience with my first ever rental from XXXX.
03/27/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 327XX	Web	Servicemember
XXXX sent me a bill for a damaged pedestal that they claim was cut-off and removed by me. I have not had phone service for over 5 years and was not even aware the pedestal was on the property, however I am told it is out of the easement by my surveyor. The pedestal was apparently run over by an unknown party travelling on the road. It had not been maintained by XXXX and was not visible. I have no other information other than I contacted XXXX to report the damage and was told that I was not responsible as it was outside of the home ( anything from the home inside is my responsibility - wiring, etc. ) I was told they would take care of it. They did not and there was jagged metal from the metal box adjacent to my drive where I enter and exit the property. We placed the metal in the trash for removal. After that, the XXXX repair techs came and cut-off the lines ( I guess ) and filled the hole with dirt. I was then sent a bill in the mail for {$1600.00}. I responded with a letter explaining the circumstances and received no further correspondence until a bill collector from JNR Adjustment began calling my work phone and leaving messages. I have attempted to resolve this through XXXX directly and they told me I would have to PROVE I did not damage the property! How can that be the American justice system? Guilty until I can prove I am innocent?????? It is their equipment, abandoned and damaged and I am the easiest target? How about they be required to prove I DID damage it. Which they can not, because I did not. I think they should accept the responsibility for not maintaining their own equipment and stop harassing me. Please help.
06/30/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 92553	Web
In the year ~XXXX, I reported what I believe is an electric box ( which was already brittle and broken ) that is located in my property. I had three people trip on that box because of the carelessness of XXXX XXXX XXXX not taking the time to up keeping that box. So I took the initiative of reporting it to them so that they have it fixed. They hired a third party contractor to have it fixed. They sent me a bill to pay for it. Then XXXX started making phone calls in XXXX persistent that I am supposed to pay. I explained to them that I never asked to put that box on my property, thus shouldn't be required to pay for any of that. I pointed out that the lid of that box even says " XXXX ''. It doesn't say my name. Hence, reason enough for them to have to pay for it, not I. We had a very heated discussion over the phone. In about XXXX, XXXX, I reluctantly made a claim with my home insurance and was settled in about 3 weeks. In the latter of the year of XXXX to present, apparently XXXX had hired a debt collector : JNR. In spite of my claim being settled and me advising them that it has been so, they keep sending me correspondence.
12/03/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 946XX	Web
On XX/XX/2019 an auto rental company claims administrator requested I pay {$120.00} for administrative fees related to an insurance claim which was paid out by XXXX XXXX. XXXX XXXX paid out all fees except a {$120.00} administrative fee. I failed to pay this administrative fee by mistake. The invoice for this unpaid {$120.00} administrative fee is attached. In XXXX of 2019 ( assumed ) the claims administrator forwarded my {$120.00} debt to the JNR Adjustment Company , Inc., located at XXXX. XXXX XXXX, XXXX, FL XXXX, XXXX, for collection. The claims administrator of my original {$120.00} debt confirms this and refers me to JNR Adjustment Company at this point. On XX/XX/2019, JNR Adjustment Company sent me a letter ( attached ) indicating that I owe {$900.00}. It has been at most 1 month since JNR received this debt for collection and JNR Adjustment Company added {$770.00} in fees and interest to this debt ( {$770.00} + {$120.00} = {$900.00} ). On XX/XX/XXXX, I notified JNR that I hereby dispute the validity of the debt in full.
04/25/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	OH 440XX	Web
We rented a car from XXXX via our insurance company. After the rental, I received the bill on XXXX which had multiple errors. As per Fair Credit bi lling act, I responded the company in written mail on XXXX . But the company failed to acknowledge my letter in 30 days so I also sent email on XXXX XXXX on their email address ( XXXX XXXX XXXX ) which they ignored as well. Now they sent bill to debt collector and they are telling me to pay in 30 days. Total Amount Charged : {$650.00} Total Paid so far : {$590.00} Amount pending : {$43.00} I sent them following mail : There are 2 errors in this billing : 1 ) {$20.00} amount per day is invalid, when we rented the car on XXXX per day rate was {$18.00}. If {$20.00} is valid per day rate, Please send me proof of document which I signed on XXXX which says {$20.00} per day. 2 ) Invoice got invalid time of return, we returned the car in morning around XXXX on XX/XX/2017 , which basically counts to 28 days of rental but they charged for 29 days.
03/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	RI 02895	Web
I 'm XXXX years old and used a website For the first time ever using credit karma to check my credit. Upon looking through the whole website I realized under collections, I owed!! What? I 've never owed anything and always paid all bills. I noticed it was a " Sportmans Guide '' under XXXX ( which is the worst credit rating and have horrible accuracy and will make even the most responsible person still look bad with a horrible report ) The debt collector was JNR Adjustment Company. Says I owed a balance of XXXX. I 've never once ordered or purchased anything like this.my father and I have the same name and I thought possibly it was confusing him and I. This does n't add up and I 'm XXXX % sure this is WRONG AND A MISUNDERSTANDING. I 'm young and have no one to help me through life so I am relying on myself and my credit to help me through life. Realizing I owe and this is stuck on my credit report is absolutely an incovenience and effects my future life drastically. This needs to be fixed immediately ...
06/25/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	OR 97124	Web
I rented a car from XXXX XXXX XXXX XXXX several years ago and out of the blue they are trying to collect {$1800.00} for damage to the vehicle. I noticed there was a yellow paint smudge and dent on the right front quarter panel the next day when I got in the car. These makes were clearly consistent with the yellow pilons in the XXXX XXXX XXXX XXXX garage at the airport. I told the attendant when I dropped off the vehicle and and explained that I wasn't asked to inspect the car before I drove it off the lot when I picked it up. He told me that was not a problem and acknowledged that the yellow paint and dent were probably from their garage and that this has happened before. I later sent a letter to XXXX XXXX XXXX XXXX when I returned home alerting them for good measure. several months later I received this bill from XXXX XXXX XXXX XXXX. I called several times, wrote another letter, and never heard back from XXXX XXXX XXXX XXXX. I then received this collection notice from JNR.
09/19/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MO 63033	Web
XXXX XXXX XXXX stated that I caused or ALLEDGELY caused some type of " property '' damage to a neighbor. I received a letter from XXXX XXXX XXXX in the mail on XX/XX/XXXX On XX/XX/XXXX I email XXXX XXXX XXXX regarding the claim to the email address they had on file " XXXX '' I email them on the following datesXX/XX/XXXX XX/XX/XXXX ( Twice )XX/XX/XXXX I received a letter from JNR Adjustment Company ( Debt Collector for XXXX XXXX XXXX ) onXX/XX/XXXX. I called JNR Adjustment Company on XX/XX/XXXX @ XXXX XXXX XX/XX/XXXX@ XXXX XXXX XX/XX/XXXX @ XXXX XXXX I did not receive a call back from the company, so I XXXX the company name and owner XXXX XXXX and email him at XXXX onXX/XX/XXXX On XX/XX/XXXX, I received a call from XXXX from XXXX at JNR@XXXX He left a message and I called him back at XXXX XXXX called me back at XXXX. I informed him that the call would be recorded. XXXX informed me that he did not want to be recorded and immediately ended the call.
12/03/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	IL 60532	Web
Greetings, I rented a car in XXXX for XXXX XXXX after 21 long years working for the XXXX. XXXX failed to include the blue chip discounts and other items included in the online quote. I disputed the charge with XXXX. XXXX is my credit card provider. I got a letter from XXXX saying the merchant XXXX XXXX, the owner of XXXX agreed to the reduction of charges so it would be the original amounted quoted with the blue chip discount. I got a random confusing letter from XXXX saying I still owned the entire amount, which I never disputed. I did not want the rental car for free, just the price I was qouted. Next this i get a letter I am in collection with some 3rd party in XXXX for not paying for the rental car. I believe after 21 years of being a XXXX XXXX this is not right! As you recall, XXXX has a VERY VERY bad record of trying to destroy customers included minorities that have done nothing wrong, and did NOT steal rental cars.
02/03/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	OH 43615	Web	Older American
XXXX XXXX XXXX hires a third party to bury lines on ones property for the purpose of having fiber optic lines. The problem with this is that these companies do a poor job of actually burying the lines. They come out with a machine that digs a hole so that another person can bury the lines that follows behind them. However next to the house the lines are only a few inches deep and they pay no attention to that. Animals can dig up these lines because you can actually see them. I sent pictures to XXXX XXXX XXXX and complained about this but what do they do? They send me a bill because of the sloppy work done on my property. This was the THIRD time they had to bury these lines. Next door new property cut the lines installing sprinkler systems when they were only a inch below the ground. Why can't they place PVC pipe ( very inexpensive ) on these lines instead a sending a bill to the homeowner. I still have no idea where the lines are.
11/18/2023	Yes	Debt collection Telecommunications debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	PA 17202	Web	Older American
A company called JNR adjustment company in XXXX Minnesota has been sending letters to me stating that I owe {$710.00} to my telephone company of XXXX XXXX. I contacted XXXX XXXX and talk to a gentleman in the department of loss by the name of XXXX his telephone number is XXXX and he stated to me that on the date it was on the letter sent to me to be collected the money of A damage claim on a telephone line on XX/XX/2022 he stated was a standard call out and there was absolutely no charge. I told him of the collection letter from this company in XXXX wanting me to pay {$710.00} he said there was nothing owed by me and it would appear to be a scam and to absolutely not pay that bill because there is no bill or any money owed by me XXXX XXXX XXXX also said this makes absolutely no sense because my XXXX XXXX bill is in my wife XXXX XXXX name and he asked me to report this as a scam against XXXX XXXX
09/05/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	MD 21117	Web
I booked a car rental via XXXX XX/XX/XXXX. I paid a deposit of {$110.00} and the balance was {$52.00}. XXXX merged me with XXXX. The day I picked up the car, I paid my {$52.00} balance and they said {$50.00} hold for tolls. I paid the balance on my XXXX account. After dropping the car off, XXXX charged my card {$180.00}. Then they charged my card as XXXX in the amount of {$110.00} XX/XX/XXXX and as XXXX XX/XX/XXXX in the amount of {$110.00}. I began receiving collection charges in XXXX and called the number, I was advised to ignore the letter as my account was paid. I received in XXXX XXXX and called again. I was advised must be a system glitch. In XXXX, I received a collection notice from JNR collections in the amount of {$180.00}. I already paid all monies that were due to XXXX, to XXXX. I wrote a letter to JNR advising that I am disputing the debt as I don not owe XXXX anything else.
02/25/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Keep getting calls about my loan	CA 94544	Web
XXXX XXXX - XXXX CA. One week into my last quarter I was called into the financial aid office and I was told that my tax paperwork had not been submitted for my Grant by the financial aid liaison that I dealt with there. That financial aid liaison was no longer employed at XXXX for me to talk to. When I approached the head of the office, she told me I had few choices. 1 ) I could pay out of pocket of the sum of over {$10000.00} or 2 ) I could get a loan direct through XXXX XXXX XXXX XXXX where there will be no interest charge and I could make payments or 3 ) I can drop out and not Finish College but I will still have all the federal students with no degree. I was not allowed not return to my classes until I told them my decision. Couple of days later, I selected to take the private loan through XXXX XXXX XXXX XXXX.
06/28/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 94606	Web
I received a letter in the mail on XX/XX/XXXX by JNR Adjustment Company Inc a debt collection bill of {$440.00}. The client JNR is representing for this debt is XXXX XXXX XXXX XXXX, of which I have never rented a vehicle nor have done business with before. The alleged debt occurred in XXXX of 2021 and this is the first time I am getting notice of it. I have never been contacted otherwise and was given a very short window to respond before they resort to further action. They were clearly given my name and address by whoever used my identity for XXXX XXXX, but no payment on any of my financial accounts was used during the transaction. I will be contacted them by phone or email today to ensure this debt is not assigned to me going forward.
02/18/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 21804	Web
I received calls at XXXX XXXX on XX/XX/22, as well as calls on XX/XX/22, and XX/XX/22. Spoke briefly to a representative who said they were trying to collect a debt from XXXX XXXX XXXX, I told them only time I used XXXX was when my truck was rearended and that the persons insurance took care of it. I told them to stop contacting me. this was on XX/XX/22. They called again on XX/XX/22. I did not accept phone call thinking this may be a scam. I also checked with XXXX where I rented the car and my account with XXXX was paid in full. I am on DO NOT CALL LIST and want them looked into and to stop calling me. Company is XXXX XXXX and their phone # is XXXX ( XXXX ) XXXX.
06/10/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	CA 94080	Web
XXXX XXXX company called me around three months ago that I rented a car from them and accident it and give them back I did not rent car from them they have my name address and last XXXX digits of my social when I deny to pay them money they said your wife toke car from us my wife do not drive she do not have driving license they called me many times and forced me to pay them money which I do not owe then the jnr adjustment co called me many times and forced and harassing me to pay them money they also send me a later then I make a police report for identity theft in police report also indicated that they did not find any proof that I rent a car from XXXX
08/17/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	NY 11218	Web	Servicemember
It has been over a year and I have been in constant contact with XXXX car rental. I was a victim of identity theft and have been receiving a bill for a rental that I did not reserve. I have never done business with XXXX or initiated such action. I have called and sent letters in regards to this bill of {$100.00} that was done fraudulently, in XX/XX/2020. XXXX assured me that it would be handled and now it has been sent to a collection agency. I have good credit and this is affecting me in a very negative way.
04/07/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OH 43016	Web
Issue # 1 : My telephone line was damaged by a contractor. XXXX XXXX XXXX sent a bill for the repair and I paid it. My account shows a credit balance for the amount they want. I continue to pay the current charges every month yet XXXX XXXX XXXX doesn't correct their error. The money has been in their possession from the start. Issue # 2 : JNR, XXXX XXXX XXXX, XXXX XXXX, XXXX, MN XXXX continues to call and try to collect when they were notified in writing to stop. They are engaging in unfair collection.
06/13/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	MO 64138	Web
I just received a collection notice from a collection agency from XXXX XXXX XXXX they are trying to send me to collection for returning a car after they closed, they were closed Sunday and they lady didn't look in their return key slot and in the parking lot because they are next to a XXXX XXXX, they don't have designated mark stalls. I have my communication with the agency as well as pictures and my XXXX receipt home and they have camera so they know when I pulled up?
06/05/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 34207	Web
The collection agency JNR Adjustment located at XXXX XXXX XXXX XXXX XXXX in XXXX Florida has this debt under someone else name and they refuse to give me a statement stating that I am released from the financial responsibilities of this debt. They said unless the person that is responsible pays in full, they can not provide me with this letter. Meanwhile my driver 's license has been XXXX and I can not get it reinstated unless they provide me with this letter.
09/12/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MA 021XX	Web
Company is attempting to claim rental car debt in claim which went to arbitration and other party was found at fault. Furthermore collector is attempting to claim fabricated charges such as " DIM VALUE - {$570.00} '' ( diminished value? ) on superficial bodywork which was fully repaired on rental vehicle. They are also attempting to charge a deductible {$300.00} but it's not clear what that is for, Loss of use {$250.00} and an " admin fee - {$150.00}. ''
04/08/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	FL 335XX	Web	Servicemember
I received a collection letter from JNR in reference to my XXXX home security system. The amount of XXXX is completely unbelievably WRONG! I have already received my Bill statement for XX/XX/2020. The total amount due is about XXXX. please check into this fraudulent collection bill. I am still a client with XXXX and I have an open account. Thank you.
03/30/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 91732	Web
XXXX car rental added other fees at the airport. I was only suppose to pay taxes at counter since I paid the rest through XXXX. I even pairs toll fee since I was responsible for it with their added Fe of {$15.00} for a {$2.00} toll. But I am not paying their add ones. I disputed with my credit card and won. Now they trying other ways to get my money.
06/01/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	FL 32835	Web
Hello, a creditor reached out to me about a two months ago about a debt that is not mine. I told them by email that its not mine and I dont know where that is coming from. They keep on treating me and sending me letters of something I have no idea why theyre trying to charge me so much money for what I dont know.
05/02/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	GA 30033	Web
After disputing the validity of the debt on ( XXXX/XXXX/16 ). JNR Adjustment sent copies of documents with no proof that I contracted with anyone. See XXXX. Furthermore their is no proof that said company has been assigned this debt. I am contacting you presuit due to actions that violate FDCPA.
01/26/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Don't agree with fees charged	CA 92835	Web
I am a displaced XXXX XXXX student. I did not received accreditation for the program that I was enrolled in for the school closed before I could receive it. I attended XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, CA XXXX between the dates of XXXX 2014 and XXXX 2014.
01/17/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	OH 43016	Web
I sent them ( JNR XXXX ) a letter telling them to stop contacting me. They ignored my request and continue their collection attempts. Also, there is no debt. All my bills are paid in full, including the one they claim is unpaid.
05/03/2016	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt resulted from identity theft	NY 11203	Web
I 'm a victim of identity theft and someone open up account in my name they even rented a car in my name and now it 's on my credit report. JNR Adjustment, it was removed from my XXXX report but not from XXXX report
02/08/2020	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	IL XXXXX	Web
I already disputed the debt in writing and the debt collector sold or moved the debt collection to another company and now they are requiring another written dispute to them within 30 days.
03/26/2016	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt resulted from identity theft	NY 11203	Web
I 'm a victim of identity theft someone took my information and opened up accounts in my name and I just found out about it this is unbelievable it 's killing.
11/17/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MO 63136	Web
I am a victim of identity theft. This is not my debt. I have a police report as well as filed a complaint with the FTC.
01/23/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MN 550XX	Web

01/08/2024	Yes	Debt collection Telecommunications debt	False statements or representation Attempted to collect wrong amount	TX 75243	Web

11/29/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 79928	Web

09/23/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 45231	Web

02/21/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	VA 20131	Phone	Older American

11/23/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	IL 60061	Web

03/19/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OH 45231	Web

07/30/2021	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	NC 27713	Phone

03/04/2021	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	VT 05402	Referral

08/07/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IL 60051	Postal mail

08/12/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 75230	Web

04/02/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77611	Web

12/27/2017	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt		Phone

11/08/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MN 55358	Web

11/08/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	DC 20007	Postal mail

08/17/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 76092	Web

07/31/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 10314	Web

06/03/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	NY 13904	Web

02/09/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75035	Web

02/03/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OK 74003	Web

04/02/2016	Yes	Student loan Federal student loan servicing	Dealing with my lender or servicer Don't agree with fees charged	HI 96791	Web

03/02/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Don't agree with fees charged	CA 91335	Web

02/21/2016	Yes	Debt collection Federal student loan	Disclosure verification of debt Not given enough info to verify debt	CA 91352	Web

02/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 95624	Web

02/17/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	CA 95136	Web

02/16/2016	Yes	Debt collection Auto	Disclosure verification of debt Not disclosed as an attempt to collect	CA 90746	Web

12/02/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 33319	Referral

08/25/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 77099	Phone

03/05/2015	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt was paid	CA 94553	Web

02/28/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	LA 70115	Web	Servicemember

02/03/2015	Yes	Debt collection Auto	False statements or representation Attempted to collect wrong amount	CA 91344	Web

10/19/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 92037	Web	Older American

10/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IN 46074	Web

10/08/2014	Yes	Debt collection Auto	False statements or representation Attempted to collect wrong amount	CA 94122	Web

10/03/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 92660	Web

09/25/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 90250	Referral

08/17/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	NY 11206	Web

07/03/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 76112	Web

02/02/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NC 27410	Web

01/27/2014	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt resulted from identity theft	CA 92509	Web

01/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NY 10037	Web	Older American

12/12/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	WI 54880	Web

11/06/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 76087	Web