JAMS-01, Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/29/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • VA
  • 223XX
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I have requested a loan estimate from a broker named XXXX XXXX at HST mortgage XXXX VA that has taken all my information and yet she denies me a loan estimate and stated initially that the address of the home was not given to her. Once I showed her proof that indeed she was aware of the address she stated that a contract needs to be in place prior to giving an estimate. I requested the loan estimate on multiple occasions and she states she will no longer respond.