INTERCONTINENTAL EXCHANGE, INC. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/26/2023 Yes
  • Mortgage
  • VA mortgage
  • Trouble during payment process
  • OH
  • 44514
Web Servicemember
XXXX XXXX XXXX of Florida, no longer in business, assigned our mortgage on XX/XX/XXXX ( XXXX XXXX, Ohio, Volume XXXX, Page XXXX ). This mortgage was then assigned to XXXX Mortgage on XX/XX/XXXX ( XXXX XXXX, Ohio, Volume XXXX, Page XXXX ). This mortgage was then assigned to Mortgage Electronic Registration Systems as a nominee for XXXX XXXX XXXX, no longer in business, on XX/XX/XXXX ( XXXX XXXX, Ohio, Volume XXXX, Page XXXX ). XXXX Mortgage issued a foreclosure on this property, located at XXXX XXXX XXXX, XXXX, Ohio, XXXX, AGAINST the advice of the XXXX XXXX NOT to do so. This mortgage subsequently was modified and we are STILL PAYING on the original mortgage to another loan servicer. For some reason, and I believe due to the attempted foreclosure and subsequent modifications, liens are showing against the above mentioned property. It is our desire to have these liens removed so that we can move forward with a sale of the property. Thank you in advance for your assistance in this matter. It is greatly appreciated.
07/24/2023 Yes
  • Money transfer, virtual currency, or money service
  • International money transfer
  • Fraud or scam
  • NY
  • 11229
Web
Invested in Bitcoin via US Company ICE ( The Intercontinental Exchange ) starting in I think XXXX. A few times adding up to like XXXX. XX/XX/XXXX last investment and then tried to sell. They said I needed to pay taxes first which I did for just over XXXX. Then after that I was expecting my sell transaction to go through but they came back saying XXXX required a deposit to verify the money and confirm no money laundering going on. They required XXXX... .I came up with half but I don't have the rest and I reached out to XXXX and they say they don't require deposit and don't freeze accounts, but ICE still says they need this deposit. So I may have been taken. Hope you can help, maybe verify if deposit is required by XXXX but email I recieved from them says no. BTW I was sent to you by Financial Crimes Enforcement Network of US Treasury. Balance at time was XXXX XXXX Dollars.
02/27/2023 Yes
  • Money transfer, virtual currency, or money service
  • Virtual currency
  • Unexpected or other fees
  • CA
  • 959XX
Web
I have been threatened by the ICE cryptocurrency exchange at XXXX XXXX XXXX that if I didnt send a deposit of {$11000.00} USDT to the ICE cryptocurrency exchange by XXXX XXXX, I would be fined {$1000.00} per day until the deposit is made. I received an email from the ICE cryptocurrency exchange on XXXX outlying their demands, which I have included in this complaint with a screenshot of it.
12/13/2023 Yes
  • Mortgage
  • Home equity loan or line of credit (HELOC)
  • Trouble during payment process
  • Loan sold or transferred to another company
  • KY
  • 40241
Web
11/24/2023 Yes
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • Trying to communicate with the company to fix an issue with the application process
  • VA
  • XXXXX
Web
09/03/2023 Yes
  • Mortgage
  • Home equity loan or line of credit (HELOC)
  • Trouble during payment process
  • Loan sold or transferred to another company
  • KY
  • 40241
Web
08/28/2023 Yes
  • Mortgage
  • Home equity loan or line of credit (HELOC)
  • Closing on a mortgage
  • Fees or costs after closing
  • XXXXX
Web
07/28/2023 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • NY
  • 11226
Web Older American