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On XX/XX/XXXX I entered an agreement with Inland Debt Management to settle XXXX credit card accounts for a fraction of the balance owed. They set up an account for me to make payments into for paying the settled accounts. These payments were lower than minimum payments to the credit card companies which helped my current financial situation. I was told not to communicate with these creditors and to stop making payments to them. I made payments beginning XX/XX/XXXX through XX/XX/XXXX into this established account totaling {$8100.00}. Months have passed, now its XX/XX/XXXX and no communications from Inland DebXXXX so I called to check status of my account. I was told all was good and the more past due accounts were, the better their negotiating power to settle and more $ would accumulate in my account. They also requested all statements and correspondents from creditors which I gathered and sent that day. Later that day a letter came from XXXX offering a settlement at a greatly reduced amount which I immediately sent with a note stating they wanted a response by XX/XX/XXXX. On XX/XX/XXXX I received email acknowledging receipt of settlement letter. I received another letter from XXXX on XX/XX/XXXX stating since the account was not settled it was being forwarded to a law firm. I emailed this to Inland Debt on XX/XX/XXXX. I received a response on XX/XX/XXXX stating a negotiator was working on account and they would contact me. On XX/XX/XXXX I was served a summons as XXXX was suing me, which was forwarded to Inland Debt XX/XX/XXXX. I received response XX/XX/XXXX that negotiator would work to resolve situation. By the end of XXXX not hearing anything I called and asked to speak to a manager and was connected to XXXX XXXX. We had a few conversations and exchanged several emails and the end result was that XXXX was not negotiating and wanted full balance. He suggested we wait a while to revisit. I asked if contact was made with the other creditors to prevent this from happening with them and he told me they would make contact. I lost faith that this company could resolve anything. Since speaking with XXXX early XXXX, XXXX of the creditors they were to handle, contacted me and we settled for XXXX of the balance owed. The XXXX was mid XXXX and the other was this month ( XX/XX/XXXX ). When I asked if they had been contacted by Inland Debt, both stated they had not. Its been 17 months since initial agreement and they have not resolved XXXX account for me. I want to be refunded the payments I have made totaling {$8100.00}.
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