Infinity Capital Group CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/26/2015 Yes
  • Consumer Loan
  • Vehicle loan
  • Taking out the loan or lease
  • CA
  • 91311
Web Older American
XX/XX/XXXXXXXX XXXX, California. XXXXXXXXConsumer Loan InvestigationTo whom it may concern, When you are ready to review the documents for this loan, we will mail copies upon your request. These loan documents have a timeline from XXXX XXXX through XXXX XXXX. Last monthly payment XXXX XXXX, XXXX the XXXX XXXX loan documents, written communications with loan company, and dealer information are available for review. There are XXXX loan purchase documents for this vehicle. XXXX for the loan company and XXXX for the dealership. A XXXX statement of the amount of this loan was sent by mail with a different amount owed. This vehicle loan was paid off in full on XXXX XXXX, XXXX the total amount due was XXXX the loan company stated that a check in the amount of XXXX was required to pay off the loan as there was additional charges. A check was written and mailed to the loan company with a letter requesting that upon receipt of final payment to contact parties and respond with a written reply of receipt and forwarding of documentation to parties. As of the date of this letter ICG FIN FUND LP aka 101 Auto Funding XXXX XXXX XXXX XXXX XXXX, California have not sent a confirmation. We have contacted parties by phone On XXXX XXXX, XXXX and XXXX XXXX, XXXX and spoke with XXXX XXXX who stated that she did receive the letter and check on XXXX XXXX, XXXX posted to the account XXXX XXXX, XXXX deposited to the bank on the XXXX XXXX, XXXX. As well as processing the XXXX notification to clear title of vehicle and that XXXX XXXX should receive a copy in the mail. XXXX XXXX again requested written notification of the receipt from XXXX XXXX by phone and she stated that she would send an email to XXXXXXXXXXXX to confirm that she did receive the documents required to pay off loan. XXXX XXXX has not received an email as requested. XXXX XXXX has not received the title signed off by lien holder in the mail to transfer to the XXXX. The California twenty day requirement of receipt of documents has not been adhered to by the loan company. XXXX XXXX, XXXX a request for the title signed by 101 Auto Funding LLC releasing their right of lien on the vehicle was sent certified return receipt XXXX. XXXX XXXX XXXX XXXX. This was recommended by the XXXX as they have no notification on record. If there is any other information that you require please contact at the email above or call XXXX please leave a phone number and contact person and I will return your call. XXXX issue is the company XXXX requesting that they be paid on this loan after they were informed on XXXX XXXX, XXXX and XXXX XXXX, XXXX by written notice as well as phone conversations regarding the matter and were informed to contact the true lien holder 101 Auto Funding LLC XXXX XXXX regarding any questions they might have, as their purchase of the loan was invalid. And this loan was paid in full. This company still believes that they are entitled to the loan on this vehicle and are moving forward with attempts to collect the loan or the vehicle.
03/31/2021 No
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Fraudulent loan
  • GA
  • 30214
Web Servicemember
well around XX/XX/2021 i went to XXXX XXXX to provide my identification to open up a personal banking account. in the middle of the time being with the banker / accountant which name is XXXX XXXX. whose personal number is XXXX XXXX XXXX please contact him for verification he gave me his business card i am using his number for proof if needed. i basically got denied and im trying to apply for things and i took a survey and find out that i have 1 loan in my name which makes sense because people have been sending mail and ive been getting phone calls about being a car own when in reality ive never had any cars in my name. i have lost my wallet with my ID and social security. i have only reported it stolen once. im a trying to figure whats going on i need to find and get to the bottom of this because my lively hood is at stack due to identity theft.
10/26/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33417
Web Older American, Servicemember
XXXX XXXX XXXX, although I talked to them that I do not owe anything to Infinity insurance and Infinity knows it, they keep sending me letters and advice me to proof that I do not owe them anything. I do not know what else to to.
03/27/2020 No
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Credit denial
  • WI
  • 53216
Web
I was trying to lease a car and I got deline because of my credit but they still did what they did cause now it alot of people calling from I don't where
02/14/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33510
Web
09/18/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 93535
Web
12/21/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 92627
Web
11/13/2019 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 90404
Web
06/27/2017 Yes
  • Mortgage
  • Other type of mortgage
  • Trouble during payment process
  • CA
  • 91030
Referral
01/29/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75137
Web