Illinois Collection Service, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/09/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60637
Web
FACT : Im submitting this complaint myself and their is no third party involved. FACT : I, have reason to believe and do so believe that this organization, ILLINOIS COLLECTION SERVICE INC, did not loan me anything. FACT : ILLINOIS COLLECTION SERVICE INC is a consumer reporting agency per Federal law 15 USC 1681a ( f ) the term consumer reporting agency means any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties, and which uses any means or facility of interstate commerce for the purpose of preparing or furnishing consumer reports FACT : I have reason to believe that this organization made a journal entry and/or ledger, monetized it off that ledger, and is now hypothecating more debt than originally established. I, never gave ILLINOIS COLLECTION SERVICE INC expressed written instructions to furnish a consumer credit report per Federal law 15 U.S. Code 1681b ( a ) ( 2 ). FACT : I, consumer, do not consent to any use of a consumer report relating to in connection with any credit or insurance transaction that is not initiated by me. ILLINOIS COLLECTION SERVICE INC had unauthorized use of my credit card ( social security card ) as defined by Federal Law 15 U.S. Code 1602 FACT : A consumer reporting agency shall not furnish for employment purposes, or in connection with a credit or insurance transaction, a consumer report that contains medical information ( other than medical contact information treated in the manner required under section 1681c ( a ) ( 6 ) of15 U.S. Code 1681b about a consumer FACT : No consent is identity theft and I did not consent for my private information to be furnished, housed, kept, or collected in any system, record keeping, corporation or database. FACT : There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy as stated in Federal law 15 U.S. Code 1681b. FACT : I never signed a contract with ILLINOIS COLLECTION SERVICES INC for them to create ICS Acct. #. FACT : I, am on the national DO NOT CALL registry and have never given ILLINOIS COLLECTION SERVICES INC permission to contact me via telephone, which is a Telephone Consumer Protection Act violation. See 47 U.S.C. 227 FACT : The communications and phone conversations from ILLINOIS COLLECTION SERVICES INC have been incredibly stressful for me as a Consumer. Receiving these communications made me feel anxious, afraid, frustrated, exposed, helpless, confused and offended every time I saw their company name or logo on a piece of mail in my mailbox. Their recent letter dated XX/XX/2021 contained personal identifiable information including my name, my place of abode, my medical record number, date of a XXXX XXXX performed, and the name and birth date of my child. This is a gross neglect of my privacy, especially in regards to my healthcare. FACT : I never contracted with ILLINOIS COLLECTION SERVICE INC or gave them written permission to contract with me. My employer has received information from this debt collector without my written consent. As an employee of the XXXX XXXX XXXX XXXX XXXX we underwent routine credit checks and ILLINOIS COLLECTION SERVICE INC gave me severe emotional & mental stress thinking that I would lose my job because it reported false allegations on my creditworthiness. FACT : ILLINOIS COLLECTION SERVICE INC attempts to collect money from me for an alleged debt that has never been validated has increased my mental stress level and anxiety. I felt embarrassed, less confident, and depressed that someone alleged I owed money. As a result of this company 's gross misconduct I have been damaged. Below are a list of damages I have incurred pursuant to Federal law : 15 USC 1679b 15 USC 1692a 15 USC 1692b 804 15 USC 1692c 805 15 USC 1692d 806 15 USC 1692e 807 15 USC 1692f 808 15 USC 1692g 809 15 USC 1692j 812 15 USC 1692k 813 15 USC 1692c 15 USC 1692d 15 USC 1692e 15 USC 1692f 15 USC 1692g 15 USC 1692h 15 USC 1692i 15 USC 1692j 15 USC 6801a 15 USC 6801b3 15 USC 6802 ( b ) ( a ) ( A ) ( B ) ( C ) 15 USC 6821a 15 USC 6823a 47 USC 227
01/19/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 32738
Web
XXXX, XXXX SOC SEC # XXXX XXXX XX/XX/XXXX ADDRESS XXXX XXXX XXXX, XXXX XXXX FL XXXX TODAYS DATE : XX/XX/XXXX ICS COLLECTION SERV, I XXXX Your company have violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft. ( 2 ) Applicability The prohibitions of this subsection shall apply to all persons collecting a debt described in paragraph ( 1 ) after the date of a notification under paragraph ( 1 ). ( 3 ) Rule of construction Nothing in this subsection shall be construed to prohibit -- ( A ) The repurchase of a debt in any case in which the assignee of the debt requires such repurchase because the debt has resulted from identity theft ; ( B ) the securitization of a debt or the pledging of a portfolio of debt as collateral in connection with a borrowing ; or ( C ) the transfer of debt as a result of a merger, acquisition, purchase and assumption transaction, or transfer of substantially all of the assets of an entity. A person that furnishes information to any consumer reporting agency shall have in place reasonable procedures to respond to any notification that it receives from a consumer reporting agency under section 1681c-2 of this title relating to information resulting from identity theft, to prevent that person from refurnishing such blocked information. The reference items are listed below please take this matter very serious ICS COLLECTION SERV, I XXXX I have report your company to consumerfinance.gov As a form of record and I am prepare to sue your company Example In re XXXX XXXX XXXX, XXXX Telephone Consumer Protection Act Litigation, Case No. XXXX, in the U.S. District Court for the XXXX XXXXt of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX, XXXX XXXX SEC XXXX XXXX XXXX XX/XX/XXXX ADDRESS XXXX XXXX XXXX, XXXX XXXX FL XXXX
08/26/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IL
  • 60477
Web
I discovered an unknown medical account dating back from XX/XX/XXXX on my XXXX credit report so I filed a proper dispute with XXXX by way of certified mail as they are the only credit reporting agency that is reporting this unknown medical account. The certified letter was sent on XX/XX/XXXX XXXX received it on XX/XX/XXXX and I received their response on XX/XX/XXXX XXXX said that Illinois Collection Service Inc. had verified the account and if I had any other questions concerning the account I should contact the collection agency. I sent Illinois Collection Service Inc. a letter by certified mail on XX/XX/XXXX which they received on XX/XX/XXXX asking them for validation of the account but I have never heard anything back from them. I sent another dispute letter certified mail to XXXX on XX/XX/XXXX stating that Illinois Collection Service Inc. had not responded to my validation request and has provided no verification of any kind for this account. I also included in the second dispute letter to Experian a copy of the letter I sent Illinois Collection Service Inc. and proof of their having received it. The second dispute letter sent to XXXX asked that the aforementioned unknown medical account be removed from my credit report due to Illinois Collection Service Inc. 's failure to provide any validation of the account what so ever, this letter was received by them on XX/XX/XXXX. I then checked my XXXX credit report on Friday XX/XX/XXXX and discovered that this unknown medical account was still reporting with these new statements included, " Reinvestigation information this item remained unchanged from our processing of your dispute in XX/XX/XXXX '', and this " Collection as of XX/XX/XXXX ''. Illinois Collection Service has not only continued to report this unknown medical account even after my request for verification, validation and their refusal to to supply any information at all to validate this account but they have evened updated the account to XXXX of this year.
05/05/2015 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60586
Web
XXXX was the last time I was contacted by Illinois Collection Services to the best of my recollection. I was contacted over an {$84.00} bill that my insurance company informed me they had paid. I explained to them that this was paid by my insurance company and I have not received any further communication from them regarding this issue. Apparently XX/XX/XXXX they then sent me to collections over a matter that I had reasonably assumed was resolved since I had not received any further communication from them. I learned of this being sent to collections from a XX/XX/XXXX credit report request. At no time did Illinois Collection Services contact me to let me know this was an ongoing issue. When I asked to see the documentation of this supposed debt that their representative quoted several times while speaking to me on the phone, she would not provide it or tell me how to obtain it and transferred my call to a voicemail. If, in fact, my insurance company did not pay the {$84.00} like they informed me they did, then I would have pursued this further had there been any communication from Illinois Collection Services that the matter was still open. I have not received anything from them in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, or yet in XX/XX/XXXX. I would like this matter removed from my credit report because I believe it was improperly put on my credit report, and reasonable communication from them would have resolved this minor issue of {$84.00} before the situation escalated to this level.
01/28/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 603XX
Web Servicemember
I contacted ICS Collection Service twice about a debt on my credit report for {$330.00} for XXXX bills that did not match with the dates that I was in the hospital. The bills was for XXXX, which was the date that I was released from the hospital. To get this removed from my credit report and to handle this with the hospital I paid the bill by credit card. I was informed by the ICS representative, after the payment is received ICS Collection Service will contact the consumer reporting agencies on the same day to inform the agencies to remove the debt from my report because the debt was paid in full and will send me a paid letter. Three days later, I contacted XXXX to verify why the debt was not taken off my report. XXXX representative informed me they had not received any notification of request from ICS Collection Service. There is no message from ICS in their system pending. It was explained, when the collection agency inform them, they remove the information from the report on the same day. On Friday, XX/XX/XXXX, I called ICS Collection Services to verify why they did not inform the Consumer Credit agencies, I was told they did. It take the credit agencies 30 - 45 days to remove debts owed from the reports. I explained this was not true. Then XXXX stated he do not know how to call the credit agencies, he just put it in the system. This is unfair to me and any other consumer, if we paid the debt it should be removed when the monies are received.
02/16/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46322
Web Servicemember
OnXX/XX/XXXX I received a call from a person claiming to be from a collection agency asking me to verify my social and birthday. I asked the lady who she was and what company she was calling me on behalf of. She said ICS Collection Service and before she could tell me anything else I needed to give her my social and date of birth. I told her that I can not just give my social out because people are scamming. She very rudely told me that I owed money and she needed to verify it was me before she could tell me to whom. I hung up and called the number back to see what the call was about. I was told that a medical bill was sent to their office for non payment from the XXXX XXXX for XXXX in XXXX one month before the pandemic hit. I told the guy that I have insurance and that I had not received any calls or mail stating that I owed any money to the XXXX XXXX. At that time he verified the address that they had was indeed wrong. I asked him at that time to please send me this bill so that I can send it to my insurance company. On today 's date XXXX, not even 30 days later I receive notice from XXXX that this collection agency has flagged my credit in collection. I have GOOD credit and pay all of my debt in full every month. I worked very hard through the pandemic to ensure that everyone gets paid. I was not given fair notice, time, or the opportunity to settle this debt before this collection company placed it on my credit.
09/09/2016 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30096
Web
I had a outstanding debt of XXXX from Medical services from XXXX in XX/XX/XXXX. XX/XX/XXXX Illinois Collection Services entered a collection of XXXX that appeared on my XXXX Credit report. I have contacted the collection agency to pay the debt and they indicate that while my credit report debt shows XXXX collection, I actually owe an additional XXXX, totaling XXXX. The rep says to pay the XXXX will not remove the collection from my credit report. I do n't have any other medical debt with XXXX and have not been provided with any documentation to say otherwise. Since XXXX XXXX the debt has been consistent at XXXX but I am unable to resolve it because Illinois XXXX is illegally asking to pay an additional XXXX. Additionally, my XXXX credit report as of XXXX XXXX, that I have a new collection from Illinois Collection Service of XXXX which is the same debt that was put on my credit report in XXXX XXXX. The debt in showing closed but as a new debt. This is effecting my credit score and ability to secure credit at a competitive rate. I call Illinois Collection Services today, XXXX XXXX in which I was told again that I would need to pay the additional XXXX in order for the XXXX debt to be removed, I asked to speak to a supervisor. I finally hung up after 20 minutes on hold. The staff is unprofessional and are unwilling to resolve this issue.
01/24/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IL
  • 60619
Web Older American
For years, I have been receiving calls, from a debt collection company, well and far past, the statute of limitations, for a $ XXXX debt, from a medical imaging service, So, many, years, have gone by, I am not sure, that, there, was an original debt. There is no harassment, because, the continuous, calling, is a recorded, loop call, similar, to a robotic message, that tells, us to call XXXX ( from which, the calls originate ), or XXXX, which may or not, be an office. The name of the company is ICS debt collections. I tried to speak, to someone, many years ago, and tried, to explain, that, I could, find nothing, of the alleged, XXXX debt. I also, tried to explain, to them, that in, calling, me over, and over, again, within, the past 5 year, has turned, into some form of harassment. The man, at ICS, I did no retain, his name, responded, by saying " JUST PAY THE DEBT ''. Now, in 2020/XXXX XXXX, at XXXX, the cycle starts, again. All I can say is " HELP '', this company has joined themselves to me like a marriage, and I want a divorce, from XXXX, I hope, that you can, stop, these, unwanted calls Thank you in Advance. XXXX XXXX Footnote : Seniors like us, who keep our landline phones, are grossly, called by, potential scammer, daily, with robocalls, it is a real and serious issue.
02/17/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60628
Web
Sometime in the past I had disputed the medical bill I received from the hospital and then later I received a call from the collection agency ICS. At the time of service I had XXXX and conveyed to the hospital that the bill would need to be billed directly to XXXX and there was no other insurance. That same month I had services at the hospital with another department and they verified that I had XXXX and billed to XXXX. The XXXX services that I received that were sent to collections were indeed covered by XXXX. I was told by the hospital and the collections agency that even if they billed the services to XXXX that it could take too long to pay in and they were demanding monies over the phone or I would be sent a bill for collections. Spoke with the hospital and was told that the bill is covered by XXXX so the balance would not be sent to collections. Fast forward to XX/XX/XXXX, the account was placed into collections and is affecting my credit score. I never received a written notice that this account would actually be placed in collections. The hospital never informed me that the balance was no paid by XXXX and I was told the situation was resolved from the last communications back in the fall.
07/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • IL
  • 60419
Web
On XX/XX/2022 ICS Collection Service/XXXX XXXX was mailed a certified letter requesting that account # XXXX be validated under the FDCPA, that I, XXXX XXXX XXXX had a contractual obligation to this debt that is being reported to XXXX. Several pieces of documentation were requested in the certified letter to validify the debt in question including : a detailed bill ( not codes ), a signed HIPAA waiver, or privacy notice, original contract, along with other information that may have been helpful for me, in validating this debt as mine ( in accordance with the FCRA, section 611A through D, section 609 ( a ) ( 1 ) ( A ). To date, ICS Collection ServiceXXXX XXXX has not responded to my request for validation with any of the aforementioned documents. ICS Collection ServiceXXXX XXXX has failed to respond to my request all together. ICS Collection ServiceXXXX XXXX is in violation of the FCRA sections 609 and 611, and are violating my rights as a consumer. I am requesting that these debts be deleted from my credit report as XXXX has failed to prove, or validate that this debt belongs to me.
04/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IL
  • 60056
Web
XXXX refuses to delete an account that I provided proof in the form of documentation.The collection company is called ; ICS Collection Serv , Inc. The amount of the bill is $ XXXX.The bill was paid in full by both the orginal creditor and Illinois Medicaid . The original creditor is XXXX XXXX ( XXXX Hospital in XXXX Illinois ). The date of service was on ; XX/XX/2017. XXXX informed me that they can not call or notify XXXX hospital and that ICS has informed them that I still owe this bill. XXXX did not do a reasonable investigation by simply telling me that ICS says the information is accurate. I provided legitimate documents to prove this. What protection does consumers have if documents are being overlooked? I want justice by having this item deleted from my report immediatly.I have filed a complaint with XXXX and also know that I can and will take ICS to small claims court to seek up to {$1000.00} in damages, if they do not comply in a timely manner.
05/19/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60619
Web
I have been receiving multiples text and calls from ICS- Collection Service on XXXX, and XX/XX/23 I called ICS on XX/XX/23 6 times each time I called ICS Collection Service they hung up on me when I asked questions are the legal owner of alledge debt I was told to provide name and birthdate I told them they should already have information in front of me I spoke with XXXX on XX/XX/23 XXXXXXXX XXXX she states ICS Collection Service does not have ownership of alledge debt so she hung up in my face the first young lady I spoke I didnt get her name hung up as well they couldnt validate debt to me on the phone Im being harassed by ICS Collection Service daily when I call they want to hang up in my face . This is the second Collection Agency contacting me ( XXXX XXXX XXXXXXXX XXXX with exact same alledge debt calling how can they both trying to collect on same alledge debt this has to be illegal. I recorded all calls I informed XXXX before conversation started
03/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AR
  • 72076
Web
I recently filed a an identity theft report after realizing my identity had been compromised and submitted it to all three credit bureaus ( XXXX, XXXX, an XXXX. I have also reached out to collection agencies who have appeared to have ownership of the debt. For some reason this account is still displaying on my credit file and it should not be due to it being established through fraud or identity theft. It seems both the bureaus and collection agencies are violating the Fair Credit Reporting Act and the Fair Debt Collection Practice Act. The accounts in question are XXXX XXXX Acct XXX Bal {$400.00}, ICS # XXXX Bal {$130.00}, XXXX XXXX # XXXX Bal {$440.00}, and XXXX Bal {$150.00}. These accounts are all associated with identity fraud I have submitted supporting documentation for the 2nd time to the three major consumer reporting agencies to support my claim.
10/24/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • XXXXX
Web
My medical bill was charged not from XXXX XXXX XXXX under auspice that my medical insurance would cover for it but didn't. I got a surprise OUT OF NETWORK bill that my XXXX XXXX XXXX XXXX XXXX didn't cover. I was billed under XXXX XXXX XXXX XXXX. Nowhere on website XXXX XXXX XXXX XXXX XXXX that XXXX XXXX XXXX XXXX XXXX is covered. I shouldn't pay for OUT OF NETWORK bills. XXXX XXXX XXXX has a list XXXX XXXX XXXX that shows that XXXX XXXX XXXX XXXX XXXX is covered. Without XXXX XXXX XXXX XXXX not publishing the right on what is covered, they knew that the hospital charge wasn't covered and would charge me anyway. I shouldn't pay for {$230.00} on charge not listed on XXXX XXXX XXXX website.
06/13/2018 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • IL
  • 60453
Web
I received a call from XXXX but it was missed while at work. I took the time to call the number back and some man named " XXXX '' answered. I asked him several times if he was a bill collector or if call was from collection agencies. His response, " Why don't you XXXX us '' and slammed the phone down. I attempted to call them back to speak to a manager, which I finally did address with XXXX XXXX XXXX-Vice President - Operations, whom did nothing to rectify his employee 's or his company 's wrongdoings. Now I've found several complaints against this company online about there collection tactics and I think that the CFPB should step in and look into this company.
02/21/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60586
Web
Illinois collection services XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Il XXXX Has called my place of Employment. This company illegally contacted my employment. I never received a call on my personal phone or had any mail sent to my home. I never had a chance to dispute or had written notification of this debt. I have witnesses who received call at my employment and took messages, this is the only way I was able to get a phone number of XXXX and a name of XXXX XXXX. I called and verbally informed her to not call my employer again as I have been warned and fired for personal calls. asked this service agent to send verification of debt to thru postal mail.
06/11/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60073
Web
XXXX- # XXXX called at XXXX XXXX. There is a computerized voice asking for me by name. I have the option to press 1 if this is me. We have repeatedly followed the steps to have our number removed to no avail. They have been calling for months. Today I pressed 1, the computerized voice stated You can reach ICS at the following number:XXXX. I did not call the number. I XXXX it and there were several people stating this number was pretending to be a collection agency for medical debt, which I have none. Called on XX/XX/04 @ XXXX XXXX I can not go back further as our caller is full. I have received zero written communication from said company.
02/14/2019 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • XXXXX
Web Older American
They constantly calling looking for our son claiming they need to contact him about a debt he owes regarding medical care. They used other peoples names ( spoofing ) on the caller Id to avoid us from finding out who is calling, but the phone number is always the same. They call at least once a week and have been doing so for over the last year and they never identify themselves on the phone. They ask that you return the call to the number that they are calling from but the caller ID shows an individual 's name. We know our son owes no medical bills because we paid them all. We have never received any written notice about a bill owed.
09/26/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60621
Web
I contacted the collection agency and the original creditor an informed them both that they have a collection account in my name that does not belong to me. It appears to be an collection account with a company name ICS Collection Service Inc partial account number XXXX in the amount of {$1100.00} with an open date of XX/XX/2018 and the original creditor is XXXX XXXX. I have requested signed documents or any contracts that would link me to these accounts in written and both the collection agency and original creditor has failed to provide the information requested and this is a breach against the HIPA Law.
09/11/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60056
Web
This debt was paid in full. The debt was collected from a different collection agency, XXXX XXXX XXXX. The dates of payment were XXXX XXXX XXXX amount of {$1600.00} and XXXX XXXX XXXX of {$2200.00}. The debt was settled. I spoke with both billing departments at XXXX XXXX and I was told the I only had one bill which was paid in full. No other bills exist. This additional debt collection is fraud. It is inaccurate and it has had a negative impact on my credit report. I have not received any letters or phone calls in regards to the debt they are trying to collect.
10/08/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60637
Web
Illinois Collection Services has failed to validate an alleged debt after submitting a written affidavit requesting validation via certified mail. They have infringed on my private information as well as my XXXX private information including medical record number and date of a XXXX XXXX. I have never signed a contract with this corporation & have no idea how they gained access to our personal private information. My request has gone ignored for a month now & I am enforcing the law. A notice of default has been sent to the company via certified mail.
09/12/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 601XX
Web
I requested validation of this debt several times from both credit bureau and collection agency after seeing it on my credit report. it couldnt be validated by collection agency. i received a fake statement ( bill ) in the mail as validation. Not only do i know this isnt a account thats mine but based on this statement i received the dates of service doesnt reflect proper name or address at the time. i wasnt known by this new name or address until 6 months ago so how is a statement from XX/XX/XXXX-XX/XX/XXXX showing my new info???
07/27/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60453
Web
I am writing to address a concerning issue regarding my credit file. I have noticed the presence of a collection entry from your agency, which has caught my attention as I was not previously informed about this collection. Additionally, I have serious doubts about the accuracy of the debt being claimed. Under the Fair Debt Collection Practices Act, I have the right to request validation of the debt. Therefore, I kindly ask that you provide me with the necessary validation and take the necessary steps to resolve this matter.
06/08/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60914
Web
Please advise I have ics collection service responded back to cfpb and does not recognize this debt collection. This is not my debt and I want this removed from my credit report as I have reported this to XXXX XXXX and XXXX and this has not been removed from my credit report. Ics collection services was contacted numerous times about this by cfpb and has no knowledge of this debt can we please get this resolved and removed from my credit report thank you.
04/13/2022 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60443
Web
I sent a letter XX/XX/2021 asking them to validate the debt for this collection account reporting on my credit and I never got any response at all. Per the FCRA the debt is automatically considered invalid, if it is not responded to within 30 day and should be removed.
08/09/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60803
Web
Disputed with the company on XX/XX/2018 company received my disputes on XX/XX/2018 as it shows according to the certified mail. It is now XX/XX/2018 and I've Yet to hear back from the company. The FCRA gives the company 30 days to respond, I have not gotten a response.
05/17/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 604XX
Web
I am asking for a debt validation letter. With a contract that I signed. Stating I owe for whatever was done. With procedures that was done time, date, etc. I have asked twice for this. I dont want a bill. I want a contract with my signature stating I owe this.
06/02/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 604XX
Web
Please send DEBT VERIFICATION LETTER. I have no idea what this. You keep sending bills that I still have no idea what this is. I need something with my signature proving this is my debt. Other wise remove debt from my credit report.
03/28/2022 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60448
Web
I called talked to XXXX to get it off my credit report i never signed any documents to sell my information to this agency. They were very rude and did not want to help me
06/04/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • IL
  • 60629
Web
I paid this debt on XX/XX/20 in full and requested to receive an paid in full letter for account and theyve refused to send one. Debt is still showing up.
06/16/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 90650
Web
The debt with ICS XXXX was disputed a year ago. Was deleted from my credit report. Once again, a year later this is back on my report, as if it is new.
12/09/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90035
Web
Keeps leaving threatening messages for my half-brother who I have never lived with or shared any type of an account with.
05/05/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60050
Web
I 'm asking that this please be removed from my credit reports. It 's been paid and is still appearing as a collection.
06/08/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60445
Web
ICS KEPT CALLING ME FROM ( XXXX ) XXXX REGARDING # XXXX, COLLECTING FOR XXXX XXXX XXXX IN VIOLATION OF FDCPA, AND TCPA.
10/17/2023 Yes
  • Debt collection
  • Medical debt
  • Electronic communications
  • You told them to stop contacting you, but they keep trying
  • IL
  • 60619
Web
09/27/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60453
Web
07/12/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AZ
  • 85396
Web
06/20/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60175
Web
06/17/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60181
Web
05/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 60433
Web
05/12/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60126
Web
05/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • IL
  • 60433
Web
01/31/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IL
  • 60647
Web
01/26/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75234
Web
01/10/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60620
Web
10/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IL
  • 60426
Web
08/30/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IN
  • 46409
Web
01/21/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60620
Phone Older American
11/29/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60644
Web
08/25/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IL
  • 60636
Web
04/22/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • IL
  • 60422
Web
03/23/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60624
Web
03/21/2021 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IL
  • 60566
Web
11/07/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85016
Web
10/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30326
Web
05/18/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IL
  • 60453
Web
04/26/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60419
Web
03/20/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60193
Web
03/18/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60555
Web
10/23/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60433
Web
05/08/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60623
Web
02/24/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60624
Web
02/02/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60154
Web
11/14/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60482
Web Servicemember
11/12/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60153
Web
08/26/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60423
Web
07/26/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92627
Web
02/20/2018 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60014
Referral
01/03/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60652
Web
12/30/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60462
Web
03/14/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NE
  • 68133
Web
12/14/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • PA
  • 17406
Referral
09/08/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60018
Web
12/21/2014 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • IL
  • 60099
Web
11/04/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IL
  • 60641
Web
06/04/2014 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60646
Web Older American
04/05/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • IL
  • 60415
Web
03/14/2014 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60618
Web
03/13/2014 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IL
  • 60056
Web
11/14/2013 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60559
Web
09/02/2013 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IN
  • 46409
Web
08/23/2013 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WI
  • 53158
Web Servicemember
08/01/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Impersonated an attorney or official
  • IL
  • 61201
Web
07/19/2013 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • IL
  • 60056
Phone