Home Point Mortgage Acceptance Corporation CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
12/26/2016 Yes
  • Mortgage
  • FHA mortgage
  • Settlement process and costs
  • VA
  • 23502
Web
After receiving the final Closing Disclosure on the day of closing, I noticed that I was charged twice for the Upfront XXXX ( it was financed with the price of my loan and added onto my closing costs ). I contacted the lending agent and he said my closing agent will explain to me how I 'm not being charged twice. So I contacted the closing agent and explained the issue and he said my lending agent would need to address the issue. Then I call the lending agent back and he threatened that I could close that day if I wanted this corrected. I was purchasing a home XXXX miles away from where I lived. I had taken time off work, secured movers and had all my stuff in the moving truck. If I did not close that Friday ( XXXX/XXXX/2016 - the week before XXXX ), it would have cost me more than the {$2300.00} upfront XXXX fee, to reschedule the close so I signed the documents. Needless to say I have been very upset about this ever since that day. To see on paper that I was being cheated but no way to get the issue resolved fairly and get the move done successfully.
09/06/2016 Yes
  • Mortgage
  • VA mortgage
  • Application, originator, mortgage broker
  • SC
  • 29210
Web Servicemember
They denied me stating that they used VA 's guidelines. Va 's guidelines state I didn ot have to have a clear XXXX report.
11/03/2016 Yes
  • Mortgage
  • FHA mortgage
  • Settlement process and costs
  • GA
  • 30132
Web
09/12/2014 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Application, originator, mortgage broker
  • FL
  • 34203
Web
08/06/2013 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Settlement process and costs
  • GA
  • 30120
Web