| 12/16/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Investigation took more than 30 days
|
|
Web |
|
|
To Whom This May Concern, I am writing this complaint with regard to a host of fraud, identity theft personally experienced by me with all of my XXXX XXXX XXXX Bank Accounts ( Savings/Checking both personal and business ). I have banked with XXXX for over 20 years. My Branch is located at XXXX XXXX XXXX XXXX in XXXX, NY XXXX. This complaint is regarding an outstanding issue remaining with my XXXX XXXX Card Account XXXX as well as with Lending Tree and XXXX who have both reported to the credit bureaus my payment delinquencies resulting from this identity theft and fraud on all my XXXX Accounts transpired XX/XX/XXXX Police Report # XXXX XXXX Precinct # XXXX XXXX, NY. My payment delinquencies contain two very important issues, the first is that I had no idea that XXXX had reversed payments made prior to my identity theft on XX/XX/XXXX and secondly, I had been in contact with all my creditors every two weeks to explain my identity theft and inability to pay my debts temporarily since I had no access to any monies. ALL THE TRUTH. This continued until XX/XX/XXXX when I received a lump check from XXXX for all the accounts that had been frauded and stolen without any explanation as to how the sum was calculated.
This complaint is not directed to my branch but rather to XXXX XXXX XXXX response to a horrible situation all having everything to do with the security of XXXX XXXX XXXX as a banking institution. XXXX XXXX XXXX response to this Identity Theft/Fraud was so unsatisfactory and without any consequence while this incident almost ruined my personal credit that is undeserved. XXXX took their time, referred me to their executive team, had me call 127 times without one return call ( see attached for compliant numbers given and telephone numbers called ). As a consumer I was left with no financial resources for almost 4 months. Due to this one incident of identity theft and fraud, I have now suffered a reduction of over 150 points on my credit score and a relentless amount of letters and phone calls to advocate on my behalf, all left without any attention as if I personally am not important enough to matter and a too Bad attitude by all three credit bureaus, XXXX ( for my XXXX XXXX XXXX ) and Lending Tree all institutions were given all the facts and I remain punished for a situation that had nothing to do with me. XXXX unsatisfactory security caused this incident not me PERSONALLY.
If it were not for the excellent work and efforts of one of the branch employees, XXXX, I would have not been able to resolve any of this. I remain in adversity over one remaining XXXX XXXX XXXX with XXXX that after one year, the account closed and XXXX returned all my monies I had been paying to avoid additional credit score injury this was finally resolved in XXXX. On XX/XX/XXXX, I received the same XXXX Statement with billed charges all over again that I had been disputing for 11 months AGAIN. These charges I have never seen before- Attached. These charges total {$1300.00} all of which are not mine. This credit card was cut up XX/XX/XXXX when all my other debit cards and XXXX XXXX were closed as a result of Identity Theft and Fraud XX/XX/XXXX. This XXXX account is the only remaining problem. Resolve this incident has taken me almost a full year and I find I am still arguing to dispute with XXXX items that are not mine.
The XXXX Statement attached outlines charges that are at XXXX ( I have never in the history of having this XXXX XXXX ever shopped at XXXX and there has never been a charge from XXXX on this account or any of my XXXX Debit cards ), all the other charges XXXX and XXXX XXXX are not my charges either. This Credit Card was not ever used by me since before XX/XX/XXXX. For 12 months I have not received a statement with any charges on it, only a balance without ever having success in resolving or knowing what it was I owed on this account. I have called the XXXX Customer Service, Fraud team, Dispute team from XXXX until today over 28 times, never being able to find out what charges I was billed for and never receiving any resolution, but I continued to pay monthly and went to my branch in XX/XX/XXXX for help. XXXX at the branch advocated for me, resolved the account and XXXX refunded me electronically in XX/XX/XXXX over {$690.00} dollars. In XXXX the entire mess started over again and XXXX was told there was nothing she could do. Fortunately XXXX was able to figure out who to escalate this again and here I am again.
Here was the entire scenario of Identity Theft and Fraud I endured as follows : On XX/XX/XXXX sometime early in the morning all 6 of my bank accounts were hacked from my Bank at XXXX XXXX XXXX. All of my checking and savings including my direct deposited pay check from XX/XX/XXXX were transferred to some account I was never appraised of. From XX/XX/XXXX through the end of XX/XX/XXXX I had no money for gas, food or any of my bills. XXXX opened new accounts with temporary credits in XXXX ( around XX/XX/XXXX ) only to close them without notifying me at all on XX/XX/XXXX with no reason for closing my accounts and again I was not able to pay bills or have any money until I received a check for all my bank accounts on XX/XX/XXXX. The Check was a lump sum with absolutely no detail as to where the amount came from. I was never able to check to see what was stolen from all my accounts was reimbursed to me. The reason I was not able to confirm anything is that I had no online access to any of my accounts. I was also unaware that the payments I made automatically to my creditors from my checking accounts had been reversed.
On the morning of XX/XX/XXXX I went to the branch worked with Assistant Manager XXXX who showed me on the bank screen that my bills had been paid and taken out of my accounts on XX/XX/XXXX before the fraud/identity theft took place on the morning of XX/XX/XXXX. The payment to Lending Tree was posted as paid as well as to XXXX ( for my XXXX XXXX XXXX XXXX ). I had returned to the branch on XXXX, XXXX, XXXX and XXXX to make sure again these automatic bills had in fact been paid, I was assured again by XXXX at the branch they were. Months later ( in XX/XX/XXXX when I received my funds from XXXX in a check and I was able to open a new bank account with XXXX XXXX and at that time I was able to finally correct all my credit accounts and bills I had owed to be correct ). As a direct result of this incident my credit score decreased XXXX points and continues to decrease due to this Fraud and Identity Theft incident that was of no fault of my own.
The branch issued several escalations on my behalf, I was told by the branch to escalate this to the XXXX XXXX XXXX Escalation team. The Branch Staff is truly at a loss to assist as they called many many numbers for help and transfer and never are able to get the help they need to. Executive Office of XXXX was recommended by my branch to escalate this for me XXXX XXXX XXXX, Claims was originally called XX/XX/XXXX from the branch XXXX, I set up the claim XX/XX/XXXX was assigned XXXX who never returned my twice sometime three times a day calls to that number and I would get the receptionist XXXX on the phone who was also nice enough to help, but I was never contacted or spoken to at any time from XXXX through XX/XX/XXXX. XXXX had explained from the Executive Office that someone will call me back. After calling into the first week of XX/XX/XXXX I spoke to a XXXX XXXX Fax phone XXXX XXXX who told me to fax in this situation in writing which I did that day Referring to Case XXXX. I followed up at that same number every day through XX/XX/XXXX no return call, no written acknowledgment in the mail and during this entire period of time, no access by phone to discuss my accounts and no online access to anything along with no statements received by me in the mail from XX/XX/XXXX for any of bank accounts or charge cards, only XXXX statements with totals starting in XX/XX/XXXX without an explanation as to what the charges of the total were for and I was no allowed to find out what the total referred to by phone either. I returned to the branch who explained then that I was to reach out to call another number XXXX Option # XXXX to my case manager on the executive team XXXX, I called XX/XX/XXXX at XXXX, XX/XX/XXXX held for 2 hours without anyone getting on the phone and XX/XX/XXXX holding XXXX mins at XXXX when I as finally about to reach a Supervisor XXXX who assured me I would be contacted and my monies resolved and returned to me sometime by the next week. Again disappointed and it never happened.
I am at a loss for how to resolve this, but this is not my charges and it is no right that XXXX XXXX XXXX is getting away with this and continuing to cause so much heartache to me personally and my family.
My branch told me they escalated this and I had received a call about the XXXX rebilled account I wrote out all the details as requested and Faxed it to my representative Wednesday XX/XX/XXXX because I was told I could only fax no mailing and the group that was now handling this can not be emailed.
I am now calling to pay the monthly minimum which I was told last night is now {$90.00}. I paid spoke to XXXX XXXX at XXXX XXXX as no one at the branch or the escalation team were able to tell me how to pay and if I needed to pay so I called was not able to get any information only pay and miss XXXX you are responsible for all these charges I dont know what to tell you but XXXX said dcall XXXX tomorrow, I did they were not able to speak to me, help in any way and did not have access to this account to dispute or note anything. I called my branch, XXXX, did not have the person, phone number or fax number for the escalation team she was able to reach out for on my behalf prior to XX/XX/XXXX and therefore I am again starting over like it is XX/XX/XXXX AGAIN.
I need to resolve this, I also would like to make the Attorney General Aware that there is no report of any XXXX financial history for me on my XXXX, XXXX or XXXXXXXX Account when I had these accounts for 20 years no it is all erased, why is that allowed? I had a XXXX XXXX Card I paid for years never late as well as this XXXX XXXX XXXX XXXX and all of their history and the accounts themselves completely removed from all my credit reports this month.
Lending Tree Account XXXX reports that my payment was late, I wrote all of this to Lending Tree without any result other than they have to report delinquencies. It was not delinquent, it was paid then rescinded by XXXX and I had no idea. XXXX never notified me, on the phone they were not able to discuss my account and Lending Tree did not notify me either so I had no idea this even happened and Lending Tree is relentless explaining they do not care. Also should be illegal to do that without considering the fraud and identity left and the reversal I was n ever notified by my bank even happened.
Same situation with XXXX for my XXXX XXXX card, I called them every two weeks to update and was soon as I had funds finally returned in XXXX from XXXX I paid them in full, they were written to all outlined and they did not care either.
Seems highly unfair and unjust to have a consumer who was criminally taken advantage of be punished for a situation that was not in that individuals control and further disgusting that the credit bureaus work this way as well as Lending Tree, XXXX XXXX and XXXX. Once I am finished with Lending Tree I will never use them again for any reason and same with XXXX.
Kindly provide any assistance possible. I have truly had it with this and it is so unfair I remain in this tenuous position because these banking institutions could care less. I might add this all happened during a pandemic when it is the time to help consumers not beat them up. It is just gross. I want this XXXX Account expunged finally and never want to see it again, I would like Lending Tree to correct their comments that are based on Fraud and Identity theft as well as XXXX I would like them to do the same thing so that my credit is restored. Crime is not something I should be punished for or have to fight for a year like this with all these awful institutions that dont care about their consumes.
Warmest Regards, XXXX XXXX XXXX NY Lending Tree XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX XXXX XXXX XXXX account under XXXX for XXXX XXXX Account ( Have had account 26 years never late ) Acount XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, PA XXXX XXXX
|
| 12/19/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
Older American |
|
On XX/XX/XXXX I received a text message at XXXX XXXX saying " Congratulations!! Your Loan Application has been approved up to {$10000.00}. In order to complete the loan procedure, kindly call us back at XXXX and speak with one of our Representatives. Thank you and have a blessed day. XXXX XXXX!!! XXXX XXXX!!! : A XXXX XXXX XXXX contacted me a couple days later and after talking with me and I confirmed that I would like to do the loan, he told me I needed to pay {$250.00} for insurance, but in order to do that, I had to purchase 3 XXXX cards in the following denominations : 2 of {$100.00} each and one for {$50.00}. Once I did that I was to call him back and read the Reference numbers out to him after I had scratched the back of each card. I did all of that, even though I did not like the fact that I was buying XXXX cards supposedly to pay for insurance. XXXX XXXX told me that once I did that, he would call me back within 30 to 40 minutes and the money ( {$10.00} ; XXXX ) would be in my checking account at that time. After waiting a couple of hours and not hearing anything from him, I called him back at the number I was given, to no avail, as he would not answer the call. A man named XXXX answered and said XXXX was unavailable. He, also, told me that because my credit score was lower than required for the loan, they could not do the loan until I paid an additional {$200.00}. I told him I did not have an additional {$200.00}, at that time and that I would like to get my money back, but they would not refund it. I had to wait a couple more weeks to get {$200.00} more, which I did on XX/XX/XXXX, but it was during the XXXX XXXX and XXXX XXXX was off until the next week. When Monday, XX/XX/XXXX came, I called their office, off and on, all day, but no answer and the next day off and on all morning, but still did not receive any answer. XXXX XXXX finally called me Tuesday afternoon the XX/XX/XXXX. By that time, I had had to spend {$15.00} of the {$200.00}, leaving me with {$180.00}. I told XXXX XXXX that I had the {$200.00} until right before he called me, but I had had to get gas for my car to go to an appointment that day. He assured me that was OK ... in fact, he told me to just get {$180.00} of XXXX cards, which I did, and that even though my credit score was still about 3 points below what they required, there should be no problem and that the {$10000.00} should be deposited into my checking account after midnight that night, the XX/XX/XXXX. I waited until about XXXX on the XX/XX/XXXX but did not hear from XXXX XXXX nor had the money been deposited into my account. I called him many times from the afternoon of the XX/XX/XXXX to XX/XX/XXXX, off and on, but he refused to talk to me to tell me what the problem was and has not refunded my {$430.00}.
On the last phone message I left them Friday XX/XX/XXXX, I told them that the message was for XXXX, XXXX 's Supervisor and XXXX XXXX and that I would be reporting them to the Commissioner of Banks and the Consumer Protection Agency ( Consumer Finance ). I also told them that all they had to do, if there was a problem was to just talk to me, tell me what the problem was so we could try to work it out or just refund the money I had paid them of {$430.00}. They have my checking account number so they could have deposited it directly into my account.
XX/XX/XXXX, Monday - Had not heard from anyone at XXXX XXXX all weekend, but received a call from XXXX XXXX XXXX around XXXX XXXX. He apologized for not having deposited my loan into my checking account, but stated that he 'd been sick with the XXXX. He then told me to check my account in the next 30 - 45 minutes and the {$10000.00} Loan would be there. However, when I checked, 3 hours later, the Loan still was not there. I called back about 3 times after his initial call and left messages, because I was under the impression he was sick. Upon talking to him the next day, he seemed to be just fine.
XX/XX/XXXX, Tuesday, XXXX XXXX. - Began receiving text messages from XXXX XXXX XXXX who stated he was General Manager of XXXX XXXX ( actually, the name of their company is XXXX, XXXX ). He asked several questions concerning my Loan, which I confirmed. We texted back and forth until he told me at XXXX XXXX that there was a hold on my Loan, because I would have to pay a " clearing fee '', because my credit score was not XXXX. Thus, I was told I had to pay another {$350.00}, which would be refunded once the Loan was done. At that point, I told XXXX XXXX if I had an additional {$350.00}, I would n't have to be borrowing from them. If I had paid that in addition to the previous {$430.00}, I would have paid them {$780.00} to receive that Loan! I told him that was predatory lending! I then told him to just refund the fees of {$430.00} I had already paid and to CANCEL THE LOAN TODAY ( XX/XX/XXXX )! My last statement of that text was that if they did n't return my fees, I would actually report them to CFPB and that I was hoping we could have worked things out.
Later that day, XXXX, I called XXXX XXXX to speak with XXXX, the person I was told was XXXX XXXX 's Supervisor, because I thought XXXX was still out sick, but he was n't. When he finally answered the phone, he said " You 've been scammed, stop calling and bothering me '' and slammed the phone down!
I waited about 10 minutes and called back asking to speak with XXXX. He answered and in talking to me told me that my Loan would be approved if I paid {$250.00} more, because my credit score was 4 points below what was needed. Of course, I told him I did not have it and reminded him that he had told me everything would be alright even though my score was a bit below what they required. I, also, told him what XXXX had said about my having been scammed. At first he said, no Miss, you have n't been scammed, but as our conversation went on, he got angry and said, if you think you 've been scammed, you have and do n't call back to talk to me again.
On the first page of the Approval Notice submitted to me, there is a statement that says : As a company, we do not believe in any upfront in form of cash, credit or debit card. Only a guarantee is required from the customer which your loan officer would tell how to process.
On the last page, under Terms and Conditions, it states that " this is a pre-approved long-term unsecured XXXX XXXX loan on lower interest rates offered only to selected applicants WITHOUT CONSIDERING THEIR PRESENT CREDIT SCORES.
|
| 01/27/2020 |
No |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Unable to get your credit report or credit score
- Other problem getting your report or credit score
|
|
Web |
|
|
On XX/XX/XXXX I found out I was the victim of identity theft. A bank account at XXXX XXXX XXXX was fraudulently opened up under my name and five loan applications were fraudulently applied for under my name. The five lenders were XXXX XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX, and XXXX XXXX XXXX. I subsequently found out that these five lenders had received my information through the company Lending Tree.
On XX/XX/XXXX, I called Lending Tree and spoke with XXXX. She told me that Lending Tree is a lending matching company that pre-approves loans from five lenders. I told her that I was the victim of identity theft and that someone had used my identity to fraudulently apply for these loans through Lending Tree.
I asked her to provide copies of all documents related to the theft of my identity but she refused.
I asked her to stop giving out my information to the lenders but she refused.
I asked her to delete the fraudulent email and phone number associated with my name but she refused.
I asked her for the name of the five lenders so I can contact them and get the applications stopped but she refused. I later got the names of these lenders myself from looking at my credit reports.
She sent me a followup email that day stating that Lending Tree did forward my information to the lenders and that they would contact the lenders and alert them of the fraud. They never did. I called all five lenders in late XXXX XXXX XX/XX/XXXX and all of the lenders stated that Lending Tree never notified them of the fraud.
The followup email also stated that that the only way I could obtain copies of the documents was to have law enforcement submit a valid subpoena.
On XX/XX/XXXX, I emailed Lending Tree a request for copies of all documents related to the theft of my identity. I also attached a copy of the police report and FTC report. I referenced the FCRA law that states that following a request from an identity theft victim, a business must provide records within 30 days, free of charge and without a subpoena. I did not receive a reply.
On XX/XX/XXXX, I sent via certified mail a request for the information again. I also mailed a copy of the police report and FTC report again.
On XX/XX/XXXX, I received an email from Lending Tree stating that they did not have to comply with FCRA since they stated it was only applicable to consumer reporting agencies. I sent them back an email referring them to a FTC link stating that the law applies to any business, not just consumer reporting agencies.
On XX/XX/XXXX, I received an email from Lending Tree stating that law enforcement could only request records and that they could only provide the information to law enforcement.
On XX/XX/XXXX, I sent Lending Tree back an email stating that victims can request records ( not just law enforcement ) and that the victim has the right to receive the records. I again referenced the FCRA law. I have not received a reply back. It has been over two months since my initial request for documents. Being a victim of identity theft has been very frustrating, but Lending Tree has made it worse by their refusals and inactions.
The Fair Credit Reporting Act ( FCRA ) Section 609 ( e ) states as a victim of identity theft, I have a right to obtain copies of all documents related to the theft of my identity. It states that following a request from an identity theft victim, the business must provide the records within 30 days, free of charge and without a subpoena. These rights are stated numerous times on the Federal Trade Commissions website under identity theft. Here are the links to the FTC website stating these rights : https : //www.identitytheft.gov/know-your-rights https : //www.ftc.gov/news-events/blogs/business-blog/2017/12/identity-theft-show-me-records https : //www.ftc.gov/tips-advice/business-center/guidance/businesses-must-provide-victims-law-enforcement-transaction XXXX XXXX XXXX, XXXX XXXX XXXX XXXX , XXXX XXXX XXXX , and XXXX have all complied with my request for documents on the fraudulent loan applications and bank account.
Lending Tree, XXXX by XXXX XXXX, and XXXX have not complied with my request for documents.
Lending Tree has not complied with the law and denied my request for records despite multiple tries. Therefore I am filing a complaint with the Consumer Financial Protection Bureau. They have not complied with the law by : 1 ) Requesting a subpoena in order to obtain the records. FCRA clearly states that a subpoena is not required.
2 ) Stating that law enforcement can only request records. FCRA clearly states that the victim of the identity theft has a right to request records, not just law enforcement.
3 ) Stating that law enforcement can only receive the records. FCRA clearly states that the victim of the identity theft has a right to receive the records.
4 ) Not providing the records within 30 days of the request. It has been over two months since my initial request.
5 ) On XX/XX/XXXX when I initially contacted Lending Tree of the fraud, they stated they will contact all five lenders and alert them of the fraud. They did not do this. I called all the lenders in late XXXX XXXX XX/XX/XXXX and none of them had been contacted by Lending Tree. This is infuriating.
Being a victim of identity theft has been very frustrating and the time dealing with this has been enormous. It would be easier for me if Lending Tree complied with my request for documents so I can get fraudulent information connected with my name disputed and corrected and my credit restored.
|
| 11/29/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX XXXX XXXX ( XXXX ) improperly, and without my permission, accessed my credit report causing it to have a " hard hit '' as it is known. On XX/XX/2017 I went to XXXX XXXX XXXX XXXX website ( XXXX ) and followed their steps to see what companies they were in touch with for loan amounts and interest rates. Their claim is to " put you in touch with lenders ''. The truth is they deceive you and obtain enough information to do a " hard credit hit '' without my express consent.
As you follow the steps to find out lenders the website ( XXXX ) will ask you random information such as " Is this your only mortgage? ". They ask for your address, they ask for your age, they ask for your phone number. At the page where they ask for your age XXXX XXXX XXXX does not actually wait for you to click " continue '' instead it automatically moves you forward the moment you enter the last day of your birthdate.
They ask quick and simple questions to keep you clicking and moving along fast. This is part of the deceit. You stop paying attention to what you are actually clicking on as the questions are quick and simple. I have screen captures of every page using a false name, address and phone number to prove how dishonest XXXX XXXX XXXX ( XXXX ) truly is.
Upon contacting the company I received a response that equated more or less to XXXX XXXX XXXX saying, " tough luck, you should have read the fine print '' When I pointed out that even if you do read the fine print, nowhere does it state you will receive a hard credit hit. -And why would you? I did n't give them my social security number so how could a company access my credit information? From researching and talking to state authorities there is a loop hole in which XXXX XXXX XXXX manipulatively uses to gain this information without your consent. By giving them your name, phone number, address, and birthday they obtain the information needed to do a " hard credit hit ''.
If you read the fine print on XXXX website ( not only is it fine, they make it hard to read by putting it in light gray ) in tiny letters XXXX XXXX XXXX writes " We take your privacy seriously. '' ( what a joke ) " You are providing express 'written ' consent to share your information with up to five Network partners ... '' Again even if you read this slowly, there is no mention of a " hard credit hit '' just that they will share your information. Again, if you have a magnifying glass and really good eyes you will spot this tiny almost invisible text. Still it does not ask for my permission.
Finally, buried at the bottom of that page in the same font and see-through text XXXX XXXX XXXX states, " You are providing Express Written Consent under the Fair Credit Reporting Act for XXXX, XXXX, selected dealer ( s ), and/or up to five ( 5 ) lender partners with whom you are matched to obtain your consumer credit report from your credit profile .... '' Once again this is hidden at the bottom of the page so you purposely do not read it. What is put right in from of your eyes is simply the words, " Your phone number '' then you must click to " Continue ''. Again their is zero mention of a " hard credit hit ''. XXXX XXXX XXXX hides behind words like " partners with whom you are matched to obtain ... '' They do not come out and say they are going to hit your credit hard. -They know no one would hit " Continue ''. To the average eye ( see submission " 14 page.jpg '' it appears that you are just hitting continue with your phone number. That 's all that page contains in any legible print. Just enter your phone number and hit " Continue ''.
Car dealerships ( even the sleaziest of them ), to utility companies, to even The XXXX XXXX/cable providers have to inform you that they are going to put a " hard hit '' on your credit report. XXXX XXXX XXXX is far more deceptive than this. They are also well aware of it as there are dozens of thousands of complaints about them and this practice.
They do not stop there though. The deceptive way they work is that XXXX XXXX XXXX now has this hidden consent that I or anyone is unaware of, and they " sell '' your information to their " partners '' so that their " partners '' can take out the actual hard credit hit without your permission. I contacted XXXX XXXX after seeing it was their name on the hard credit hit. They actually do take my credit seriously. They did a full internal investigation on how they were allowed to obtain my credit using a " hard credit hit ''. The officer at XXXX XXXX went back so far as to listen to a recorded conversation they had with me in which I never was asked, and never gave them permission. He was so confused he had to go to the top of his company to find out how this unlawful activity could have been done. After days the officer contacted me back and found that XXXX XXXX XXXX ( XXXX ) gave them consent by telling them that I had, in fact, given consent. XXXX XXXX was shocked by the behavior of XXXX XXXX XXXX and agreed that this was the most deceptive thing they had ever heard of, and was not aware that this was how XXXX XXXX XXXX conducted their business. I am in the process of working with their executive team to stop being " partners '' with XXXX XXXX XXXX as they agree that the practice is deceptive and hurts would-be customers.
I will attached a copy of each web page that you go through to see the ease in which XXXX XXXX XXXX lures you in click by simple click until they fool you into agreeing to something that you truly did not agree to.
|
| 05/31/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
-- Obtained {$7000.00} loan through Lending Tree/XXXX XXXX for XXXX work inXX/XX/XXXX ... XXXX referred us for loan and coordinated it. -- Loan specified 0 % interest, $ XXXX monthly payments due on XXXX of each month for 24 months -- We have made the {$290.00} payment every month from XX/XX/XXXX-XX/XX/XXXX via our XXXX XXXX online bill pay -- It came to our attention in XX/XX/XXXX that Lending Tree was citing a late payment inXX/XX/XXXX and late fees. We had no idea why and called Lending Tree, found out that they received the payment of {$290.00} one day late on XX/XX/XXXX. ( We are not sure what happened to cause the late receipt since we specify payment delivery on the due date in our online bill pay ... .we can see that the payment was withdrawn from our checking account onXX/XX/XXXX but, for whatever reason, Lending Tree did not receive it untilXX/XX/XXXX. ) During that phone call, we were told that they would grant us a one time waiver for that late payment and a refund of the penalty fees ( {$37.00} ). We reset our online bill pay for automatic payments to arrive on the XXXX of month ( a day prior to due date so there would hopefully be no chance of future late payments. ) -- We continued to pay our {$290.00} payments every month thereafter, always on time ( or ahead of time ) -- We do not receive paper statements and we do n't check our online account status since we are not making additional purchases on the account and all our payments are arriving on time. So we were not aware of any issue until we noticed a XXXX XXXX notification that we owe {$310.00} to Lending Tree this month ( not sure why we got a XXXX XXXX notification by email this time and not other times, or maybe we had no specific reason to check those notifications if we were getting them ... .we knew payments were made each month and arriving on time so we assumed there was no reason to check into our account further. ) -- We contacted Lending Tree Customer Service on XX/XX/XXXX ( they make it almost impossible to reach a live person ... .you have to work through their menu options futilely and press 0 continuously, get disconnected, then try again, etc ). When we finally got through, we spoke to 3 different customer service representatives ... each time we went through our whole saga, we were met with an explanation that made no sense to us and a roadblock. So we kept asking for our query to be elevated to the next manager. The last two managers we spoke with were XXXX, then XXXX. XXXX said that she was the end of the line and we could n't elevate our case any further. -- We learned that even though we only made one late payment ( one day late ) and the penalties were waived and the late payment was excused, that late payment caused the next payment to have a different minimum amount due. Mind you, every other payment we have made has been on time and for the installment loan amount of {$290.00}, yet we have now incurred {$130.00} in late fees, even though Lending Tree supposedly waived penalties from our one late payment. Their reasoning seems to be that the XXXX late payment caused our XXXX payment to go up by {$5.00} due to fees that for some reason were n't waived and it was n't explained to us that they would n't be waived as party of the whole late payment fee waiver ... .so we owed {$290.00} in XXXX and we paid {$290.00}. Since we did n't pay the new amount, we incurred more late fees and the same thing continued to happen every month thereafter. To the best of my understanding, part of the rationale for this happening is that we called onXX/XX/XXXX about the XXXX late payment and ourXX/XX/XXXX payment had already been made for the wrong amount by that time and was not the new minimum payment due. While it completely mystifies me how we can be told by customer service that repercussions from a late payment have been waived and yet there is still a new minimum payment amount caused by the late payment that is n't waived, both XXXX and XXXX were completely dug in that this was completely justifiable. And because they only allow for one waiver of late fees, their hands are now tied. They insist that all charges are legitimate and if our next payment is n't the minimum due of {$310.00} ( since they divide all late fees over 24 months ), we will incur yet another {$37.00} late fee. -- OnXX/XX/XXXX we sent an email to XXXX XXXX, CEO, Lending Tree ... although customer service refused to give me the CEO 's name or email address or mailing address or phone number, I managed to find an email address online and am hoping it 's right since the email has not been returned. Emails were sent to XXXX and XXXX. We have not yet gotten a response ( but it has not yet been 24 hours since the letter was sent ). I will also forward the letter to the complaint address provided by customer service : XXXX XXXX, XXXX XXXX XXXX XXXX, OH XXXX ( since Lending Tree is in XXXX, I do n't have much faith that this Ohio address is someplace that will actually take any more positive action on our behalf ). And, based on our interaction with customer service so far, I do n't have much hope that anything further will be addressed. -- We feel completely robbed by Lending Tree. It appears that they use whatever means necessary to extract funds from customers in order for their 0 % loans to be profitable. The whole experience feels extremely shady, distasteful and hopefully illegal.
|
| 04/23/2020 |
Yes |
- Credit card or prepaid card
- General-purpose credit card or charge card
|
- Other features, terms, or problems
- Other problem
|
|
Web |
Older American |
|
LendingTree LLC did not deliver a property and services agreed upon in violation of 1026.13 ( a ) ( 3 ) B.
Lending Tree LLC stated that my son ( XXXX XXXX ) was approved for an {$8000.00} loan. However, the conditions included providing them with {$400.00} refundable deposit via XXXX gift cards. I purchased the XXXX gift cards in the amount of {$400.00} and emailed them the receipt and pictures of the gift cards. Then my son received an email from Departmentoffinance.gov stating the follow, This is a automated alert from XXXX XXXX Of New Jersey Department of Finance. Mr. XXXX XXXX. This communication is in regards to your recent loan transaction of {$8000.00} from Lending Tree ( XXXX XXXX XXXX XXXX ).
According to our policies in regards to signature loan, if you receive a unsecured signature loan from another state, there is fee apply on the transfer which is {$440.00}. We require this fee from your side along with stamp fee of {$8.00}, in order to give you clearance. Please contact your loan service provider in regards to payment. We have submitted a payment link to them. You need to forward this payment to loan service provider, So they can transfer your payment to us. We reserve the right to do not provide any explanation/reason of this hold.
Stamp fee {$8.00} will be refunded to you after 7-10 business day as stamp is required for only clearance. So once you get the clearance. Stamp will be voided and fee will be refunded to you.
Please make this payment of $ XXXX {$8.00}, Total {$450.00} .00 as soon as possible. So we can release your funds into your bank account. Please submit your payment to your loan service provider before XX/XX/XXXX. Once we receive your state fee payment, we will take only 5-10 minutes to give you clearance and release the funds into your account.
Call your loan service provider Lending Tree to make this payment.
At this point Lending Tree LLC requested my son give them another {$450.00} in XXXX XXXX gift cards to cover the transfer fee $ XXXX and stamp fee {$8.00}. I purchased the XXXX XXXX gift cards and my son forwarded the receipt of purchase, along with pictures of XXXX XXXX gift cards, now totaling {$850.00}.
My son then received an email from Lending Tree LLC stating, Your lender has successfully deposited money in your account. here is your deposit receipt attached with this email. As it's a wire transfer, so it will take 10 minutes to an hour to appear into your account once your bank successfully verify the amount.
Your State New Jersey has a {$440.00} state transaction fee which will be deducted by your state once you get your funds into your bank account. This state transaction fee apply on transfer when you receive the deposit from another state. Please look for clearance email from New Jersey Dept. of finance for your funds clearance as well.
Your Security Deposit will be refunded to you on XX/XX/XXXX.
The funds were never deposited into my sons account as to date XX/XX/XXXX XXXX.
XXXX from Lending Tree LLCs wire department provided the following wire tracking number XXXX XXXX XXXX XXXX XXXX XXXX and asked my son to call his bank and have them look for the incoming wire. His Bank could not help him.
XXXX then explained that he could send the funds via XXXX or XXXX XXXX and we would receive a full refund of the {$850.00} in addition to the {$8000.00} loan for a total XXXX XXXX deposit of {$8800.00}. However, my son would have to pay another {$530.00} fee as they could not use the security payment already paid to the lender.
The Lending Tree LLC institution then stated they would attempt to send the funds through an ACH deposit. I believe this is fraudulent and the property and services were never delivered.
I have attached the emails as documentation. I greatly appreciate any help you can provide regarding this matter. I will submit a claim of error with XXXX, under Regulation Z and Regulation E.
|
| 01/01/2017 |
Yes |
- Consumer Loan
- Installment loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
This company takes little responsibility in taking care not to ding consumers credit scores during the process of seeking lenders to assist with various consumer lending products & companies willing to assist. Some of their reps are willing to stay on the phone to walk you through the tedious process of navigating their complicated web site, others just want to get off the phone because they lack patience and true customer service skills. I called this company over the weekend to navigate the process of trying to find lenders that would actually be willing to help me. What this company does n't tell you is these companies may not really help even though they claim they " match your profile or credit score ''. It 's simply a gimic. I called several of those companies, had my score dinged and found it was not true & that their credit criteria is way too harsh for someone with lower than XXXX XXXX scores! What a waste of time & now I have inquiries on my reports lowering my scores even more along with them staying on my reports for 2 years! When I called the first person I spoke to was prepared to walk me through the site to make sure I did n't have any issues but some how she disconnected our call. No way for them to call you back either which is stupid. The next person I got was not so willing to help. He got off the phone very quickly because there was n't anything in it for him. Men make the absolute worst customer service people because they lack focus & patience! When he hung up I ended up having problems trying to figure out how to get back to certain pages while in the approval system to get the names of lenders. I hit the back button 4 times, then had to repeat all of my personal info just to get back to the same page to show the lenders! When I did I had NO idea that it was dinging my credit & sending apps that I did n't agree to, to lenders. I found out because I signed onto my email & found several decline emails for lenders that I had n't applied to knowingly or willingly. One I already have an open account with & had spoke to them prior to about the ability to assist. They were unable to based on the length of time I 've had the account. I called them when I got the decline email & asked if that was a hard hit. They said yes & confirmed that any lender sending a decline will likely have hit my actual scores. They said since my account was around 6 mos. they would 've done a hard pull. I was not happy to hear that, explained how it came about & they suggested disputing it with the company. When I went back to them, the rep I got was rude & condescending as most reps in many companies tend to be! She did n't want to listen & proceeded to argue with me about the why 's involving it. We passed unkind words with each other including my letting her know she was a terrible listener & rude. She declined to help & gave even more attitude afterward. Needless to say I got no where, now have who knows how many inquiries on my report that I will not likely be able to have removed because of the complications with this site to get back to a previous page without running credit XXXX times. This company has a notorious rep for doing this to consumers & maybe it 's not time to look into their practices to bring them to the right way of doing business. If they want to be a lender referral service then their site needs to be set up better to not ding people 's credit by continually sending info to lenders to ding credit scores. They 're very irresponsible! I believe they 're getting kick backs from this service if a loan is approved therefore why should they care what happens to mine or anyone else 's scores? There are several companies out there that are doing this. It needs to stop! I consider this predatory lending on people with lower scores & who may be desperate for assistance to get out of debt. It 's just plain wrong!
|
| 03/10/2019 |
No |
- Checking or savings account
- Checking account
|
- Closing an account
- Company closed your account
|
|
Web |
Older American |
|
I XXXX XXXX while going online to look for a business loan since I moved to XXXX to get my XXXX XXXX license here. I was licensed in XXXX. I went online to look for a loan I got an approval letter via email that said XXXX XXXX with information. The people started calling me and tell me I was approved for {$10000.00} loan even though it's high interest. They asked me for my routing number my bank account number my PIN number and said they would proceed with the loan.Then after giving him that information they wanted me to go by cards from XXXX or XXXX XXXX for {$300.00} that they would put back into my account to prove it was really me.Because they had fraud when I heard that I knew they were thieves so I go to the bank XXXX XXXX with my husband right away. There were some claims made which the advances from e a r n i n s which works with XXXX checks since they only get paid every two weeks. The criminals made way over {$1000.00} in fraud on the account. The claims reverse was on the screen we're in the bank and the treated us very bad when they called their loss prevention department thinking that we had done that and closed our account without listening to anything we had to say and treated us with low-class behavior while that person was on the phone .Maybe because their in the past my XXXX XXXX grandsons had made use of my debit card and had rang up some things which couple years ago I disputed and so they probably thought that we were the Predators and they closed our account. They sent as part of the money back and said they were going to hold some of it back and I don't really know what happened because they're not Cooperative. I went to the police station and they told me it was internet fraud and told me to go to the internet crime and fill it out which I did. But what I don't like is the way that they treated us and we had had in the past a lot of trouble in XXXX with thieves that have broken into our house and stolen all kinds of things and brutally beat the grandson and we moved away from that kind of stuff and came to XXXX where our children live and then if there were things that were on our accounts that we did not know about from when we had the robbery from The Gangs or things like that we did not know anything about anything like that. The date was XX/XX/2019 that just happened. XXXX XXXX bounce-back to the Social Security my check which was sent to them on XX/XX/XXXX so now I have no money. The amounts I think that the criminals did was maybe over a thousand or so I couldn't really see the whole screen when the banker and my husband and I were sitting there but it was way over {$1000.00} and I'm sure they reversed all that stuff and didn't hopefully didn't give that stuff to the bad guys but in the meantime it caused a lot of problems and my husband had to go open up an account at the credit union and they would not take me because of whatever was thrown under to my account name so I'm very upset about this unfair treatment and discriminating against what would have been happened in the past from XXXX XXXX people discrimination in these different areas are terrible these people are born with DNA problems that cause problems so if there's looking at the past of something and then seeing the situation that happened from some bad guys which were not any of my grandsons I do not like there judgemental Bad Manners Behavior at all so I want to complain for their low-class behavior in treating people without having the full facts we are senior citizens. Sincerely XXXX XXXX
|
| 02/08/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
Perpetrator ( s ) : XXXX XXXX and XXXX XXXX ( Phone : XXXX ) Committed Act ( s ) : Fraud/Unsecured Loan Scam Duration : XX/XX/XXXX XX/XX/XXXX On XX/XX/XXXX, I received an e-mailed loan approval document from XXXX XXXX XXXX of Lending Tree. Specifically, the document entailed receiving a {$10000.00} loan at 5 % interest with a monthly repayment of {$250.00} for a period of 42 months. Due to student loan debt and being behind with my monthly bill payments, I was searching for a loan. The above stated loan offer appeared to be what I needed. Although, Lending Tree was not one of the loans for which I applied.
Upon signing the loan document, scanning it, then e-mailing it back to XXXX XXXX, he told me that XXXX XXXX XXXX would be my loan officer. The next day, I received a call from XXXX XXXX XXXX of Lending Tree to verify some personal information ( i.e., name of bank, account number, routing number ) and the procedure for obtaining this loan. XXXX XXXX stated that I had to pay a fee of {$850.00} to process the loan. In order to do this, XXXX XXXX instructed me to buy 8 {$100.00} XXXX XXXX gift cards and 1 {$50.00} XXXX XXXX gift card from XXXX, XXXX or XXXX. When I inquired about this, XXXX XXXX stated that was the system used by Lending Tree for receiving processing fees from customers.
XXXX XXXX told me to call him after purchasing the gift cards. Via telephone with XXXX XXXX, he instructed me to scratch the bar off the back of each gift card and read the codes for processing the loan fee. After I read each code to XXXX XXXX, he said that he would confirm the codes for processing with the accounting department and call me back. After roughly 30 minutes, XXXX XXXX stated that some of the cards were not properly activated and that I had to purchase more gift cards. When asked about the money I just spent, XXXX XXXX told me a refund would be provided, along with the {$10000.00} loan.
However, the aforementioned claim from XXXX XXXX that the XXXX XXXX gift cards that I purchased were not properly activated occurred multiple times. As a result, I spent thousands of dollars on XXXX XXXX gift cards! At this point, I contacted XXXX XXXX XXXX and explained to him what happened. XXXX XXXX informed me that he would take over and ensure that my loan, along with all the money I spent on XXXX XXXX gift cards would be received in a timely manner. XXXX XXXX stated to me, Youre in good hands, now. THIS DID NOT HAPPEN.
XXXX XXXX claimed that the {$10000.00} loan and all my refunded money was waiting at XXXX XXXX. However, XXXX XXXX stated that I had to pay another {$850.00} fee to receive the lump sum of money. I contacted XXXX XXXX about this and spoke with a representative. He informed me that paying a fee to obtain money from XXXX XXXX was NOT true. I HAVE BEEN SCAMMED, AND FRAUD HAS BEEN COMMITTED BY XXXX XXXX XXXX AND XXXX XXXX XXXX OF LENDING TREE.
Reflecting on this experience, I was very nave and foolish. After doing a little research, I found that others have been scammed out of their money from both XXXX XXXX XXXX and XXXX XXXX XXXX of Lending Tree. Therefore, I am proceeding with action in an attempt to reclaim my money. Hopefully, this statement, along with other documents of proof that I possess, will accomplish this and help put an end to the unconscionable, fraudulent and egregious practices of XXXX XXXX XXXX and XXXX XXXX XXXX, as well as all other persons affiliated with Lending Tree.
|
| 07/26/2020 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
The previous complaint 's " resolution '' did not address my issue whatsoever.
My claim was that I was not presented privacy disclosures when navigating their website to fill out a loan inquiry.
Please carefully review the attached screen ( in image format ) that they are discussing, as it is seen on the computer I used to fill out the application, and compare it to this response. As you can see, there is no consent disclosure clearly visible on the screen, and it is not only possible, but likely that someone would navigate through that step without even being aware of this disclosure.
Per GLBA, this disclosure must be " clear and concise ''. LendingTree has failed to present the disclosure as such. https : //www.ftc.gov/tips-advice/business-center/guidance/how-comply-privacy-consumer-financial-information-rule- gramm # obligations Their response is therefore misleading and incorrect : Provided on the Auto Loan request page is the following consent disclosure which explains how the information is being used. By clicking on the button above, you consent, acknowledge, and agree to the following : Our Terms of Use and Privacy Policy and to receive important notices, and other communications electronically. We take your privacy seriously. You are providing express written consent to share your contact information with up to five ( 5 ) Network partners, and for LendingTree, auto dealers, broker and authorized third parties to contact you ( including through automated means ; e.g. autodialing, text and pre-recorded messaging ) via telephone, mobile device ( including SMS and MMS-charges may apply ) and/or email, even if your telephone number is currently listed on any internal, corporate, state, federal or national Do-Not-Call ( DNC ) list. See Auto Finance TCPA. By providing the last 4 digits of your Social Security Number, you are providing express written consent under the Fair Credit Reporting Act for LendingTree, LLC and its partners to verify your information and obtain your credit profile from one or more of the three major credit bureaus. Upon submission of this request and verification of your information, LendingTree, LLC will provide your full Social Security Number, as well as other information provided by you, to up to 5 Network partners as an application for credit or as a pre-qualification request. These partners may perform a hard pull of your credit to provide you with firm offers of credit. I have provided the link to Terms of Use for further information. https : //www.lendingtree.com/legal/terms-of-use.
I was under the impression that this was the federal branch that handled this law, and consumer privacy in general. Their site is specifically designed for people to not be able to see what should legally be " clear '', yet the only response is to point me back at the site owner, who tells me " well technically it's there if you look for it, '' and that is an okay response?
Sites that deal with much less sensitive private data have no trouble forcing the user to read a policy before they explicitly opt-in. Forcing that seems slightly out of the reach of the law, but this specific instance, where the policy is not even displayed at times, is clearly not.
|
| 12/01/2017 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
I was researching for the potential purchase of a used vehicle on XXXX/XXXX/XXXX. On a dealer 's website, I was referred to XXXX XXXX for potential pre-qualification for an auto loan. XXXX XXXX 's website discloses a soft pull is done for their loans. I proceed through the process and at the end, press the " I '' button for information prior to submitting my request and I was provided the following disclosure : " When you provide the last 4 digits of your Social Security Number you are applying for credit with lenders matched to you on our network. XXXX will perform a soft pull of credit from one or more of thre three major credit bureaus, verify your identity, and then pass the information provided and your full Social Security Number to up to 5 partners. '' I then pressed " View Free Offers '' and the process continued to see if I was pre-qualified. The use of " free offers '' and disclosing a soft pull will be performed is misleading, as a hard pull was done from XXXX that same day by XXXX ( XXXX XXXX XXXX XXXX ). I found out via an alert from my credit monitoring service. Mostly anyone that is excited to potentially get a loan for a new vehicle may fall victim to these " disclosures '' and " free offers '', as evidenced by my situation.
I called XXXX today, XXXX/XXXX/XXXX, and explained the situation. They advised they do a hard or soft pull depending on how XXXX sends the information to them. I explained their disclosure shows a soft pull only, which is the only reason I moved forward with the inquiry. They said there is nothing they can do and I have to go dispute with XXXX. I had spoken with someone named XXXX at XXXX. I then called XXXX at XXXX and spoke with XXXX. She said the website disclosures soft pulls, but for auto loans a hard pull is done.
This goes against what I read on the disclosure. She told me it shows it at the last page where I submitted the information before clicking " view free offers ''. I navigated through the website with her on the phone and she guided me all the way to the bottom of the page, where it reads at the end of the page " These partners may perform a hard pull of your credit profile to provide you with firm offers of credit. '' She was no longer interested in the conversation and moved quickly to end the call. Showed no concern for the situation or how I was affected by the misleading disclosures.
I am frustrated, hurt, and appalled that financial institutions are allowed to prey on consumers this way. XXXX clearly states there is a soft pull done in the difficult-to-miss disclosure right next to the " View Free Offers '' button. It is clever marketing designed to work against consumers. The disclosure the representative from XXXX guided me to simply states " to provide you with firm offers of credit '' at the end of the disclosure. This can be interpreted as a hard pull can be completed on the consumer 's credit once you receive the offers from the soft pull that is being done. Again, it continues to be misleading. I hope that you are able to help me have this resolved and this unauthorized, hard pull removed from my credit report. These are deceptive business practices that should not be allowed. Thank you.
|
| 02/28/2017 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
I submitted an online request for car loan rates from lendingtree.com. Through the course of submitting my information, I was asked for the last " XXXX '' digits of my social security number for verification purposes. Then, on the final screen of the online request form I was asked for my entire social security number. After submitting my request, in the " fine writing '' at the bottom of the web screen it states that some of the lenders will perform " hard pulls '' of my credit to verify their quotes.
I immediately called lending tree to ask that my application be canceled. I was told by lending tree that my request had been canceled and no lenders would pull my credit.
I was not explicitly told, via their web intake forms, that " hard pulls '' would be performed on my credit. There are other sites like XXXX XXXX, that provide quotes for prospective borrowers, based on the information submitted. However, to verify the exact loan amount obviously a " hard pull '' would have to be performed and income verified if one chose to move forward with the loan.
After getting off the phone with the agent I began receiving phone calls and emails from prospective lender. XXXX is one such lender, that verified that my credit " had '' been pulled in order to provide me the loan and rate they provided.
I think lendingtree.com 's practices were misleading and predatory. If they intended to perform a " hard pull '' of a prospective users credit, I believe they should have explicitly stated that as opposed to burying this information in the fine print of their web browser that is only legible " after '' a user has submitted their information. Consumers are right to try to protect their credit scores. Those of us that are informed understand that multiple " hard pulls '' on our credit has negative ramifications.
I think lendingtree 's practices show that they are not concerned with protecting consumer 's rights but only with maximizing their potential for increased profits, by providing lenders with the maximum number of potential leads as is possible. I was mislead by the customer representative agent, that told me that my account would be canceled and no lenders would perform " hard pulls '' on my credit report. She blatantly lied. As an agent, I am sure she was aware that as soon as I hit " send '' my information would be blasted to potential lenders.
As opposed to apologizing for her companies failure to explicitly inform me that a " hard pull '' had been performed, she lied to me and told me that " no lenders would perform hard pulls '' and that my account would be closed, so that no lenders would have the opportunity to access my information. The fact that she lied to me makes me furious. I have attached a copy of my credit score that was pulled by XXXX of the lenders. Consumer finance companies have engaged in deceptive practices for a long time. I may be XXXX person but I hope that you look into this matter and stop lendingtree.com from continuing to perform in this manner.
Thank You
|
| 11/23/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
On XX/XX/XXXX of 2021 and we received a call from a company saying that they were lending tree a loan office alone company offering me an approval for {$10000.00} installment loan they would not take my bank account information so I thought that was a little bit fraudulent when I tried to give him my bank account information then they said that they didn't work with them that they were unable to put my funds and deposit my funds on to my bank account so the guy proceeded to let me be on the line with him to go to the nearest XXXX XXXXl or near store and purchase an XXXX gift card so that they he can give me a control number I stayed on the phone with him all up until he hung up on me and would not call me back and would not answer any of my phone calls I bought a {$50.00} gift card originally he wanted {$100.00} gift card but I was only for able to afford {$50.00} I'm so I got an XXXX card from my local XXXX XXXX then he proceeded to say that I was waiting for a control number which he then cut the conversation off after an hour and a half two hour conversation I have not received my loan he did decide to take a copy of my driver 's license front and back to do a XXXX XXXX which I thought was really weird normally loan officers do not take people 's IDs and agreed to send it XXXX XXXX or it's not XXXX but it's XXXX to XXXX sort of XXXX that's what it was XXXX so I'm out {$50.00} I have tried to call this company I don't know 500 times to work with them I did get a hold of him one more time it was a text now number the number was XXXX and then there was another number XXXX this is not the first time this is like the second call I've gotten like that that they were fraudulently acting as if they were alone officer company like lending tree I'm going to send you three screenshots and text messages of what I've received so that maybe you guys can track down these fraudulent people trying to swindle their way out of money I would like compensation I'd like my {$50.00} back I would like my gas money and my time and since it is covid-19 and I don't get out much it's you know I'm struggling to pay my bills and they are taking advantage of me wanting a loan I don't know if my credit has been compromised if it is I want my credit fixed I don't know if they've done anything with my identity I think I've been evicted my video identity theft I'm probably going to file a police report against these folks I do have numbers today it was this morning starting at XXXX this morning one company wanted me to send them XXXX XXXX XXXX XXXX information it was XXXX XXXX XXXX XXXX XXXX I will send you all the screenshots that I was supposed to send that one was {$110.00} I don't know exactly what their what company they work for but all these people are trying to swindle people out of personal loan money their identity their money I want compensation for it I believe that I am owed at least a couple hundred in compensation I will send you screenshots attach it to this emailThe
|
| 10/08/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
Overview of LendingTree 's Business Practices : Online Exploration of Current Interest Rates - Passing Key Personal Financial Information to Mortgage Brokers / Lenders - Pulling Consumer Credit Reports - Without Explicit Written Consent -- I was curious about current interest rates - such that I might choose to refinance my existing home loan at a cheaper interest rate. I went to " XXXX '' as they were one of the sites listed after a XXXX search. On their website they have an option to " Browse current mortgage rates ''... which is exactly what I wanted to do. You are then led through a set of basic questions related to your current loan, home value, credit score, etc -- and then there is a final button to " View My Rates ''. Keep in mind, the user believes they are going to lookup rates in their zip-code area... what is NOT clear is that LendingTree will immediately send all your information to 5+ mortgage brokers/lenders and your phone is going to immediately ring. As a matter of fact, my phone rang BEFORE they even displayed representative rates.
Now, they did have a nice bit of " fine print '' on the page where I selected " View My Rates ''... which has a bunch of legal mumbo-jumbo related to claiming that the user is giving " Express Written Consent '' as per the Fair Credit Reporting Act to immediately share my information with a host of 3rd party companies. I don't know how selecting a " View My Rates '' button could possibly be construed as " Express Written Consent '' to share my valuable credit and contact information - though they seem to think this is perfectly okay. My guess is that their methods are NOT legal, as the user didn't actually provide any form of written consent - and they should not be able to hide behind the law XXXX via their fine print ) and act like they are being above board.
So what are they really doing? Their whole purpose of letting me " Browse Rates '' was to capture my personal financial information, such that they can immediately share it with their partners... which is a very shady business practice at best. In fact, they go so far as to claim that the user is allowing multiple credit reports to be pulled - which we all know can actually damage one 's credit score! They make their money by sharing personal information - which is fine, but only if they're really clear about it.
Given that they certainly plan to do these things, they need to provide very explicit user actions - that truly let the user know what is about to happen and that their information is going to be shared/distributed as a result, that they're going to be soliciting calls from mortgage brokers, that credit reports will be pulled, etc.. This should ALL be clear.
Their usage of the " fine print '' is a truly deceptive and unwelcomed business practice -- one that is obviously part of their business model ( as they're getting paid for the information/leads they provide ).
|
| 09/24/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
I keep tabs on my credit regularly. I don't have the best credit in the world. However, I ensure everything gets paid on time, if not early ; nothing is or has been in collections for over ten years. All my credit cards are almost maxed out for various reasons, and I have two other personal loans. The goal behind going to Lending Tree was to consolidate everything down into one loan so I could lower my monthly payments.
On XXXX, I went to XXXX to see about getting a personal loan. I completed all the required information. At XXXX point, the website showed me my credit score. The number was XXXX. I was in absolute shock. A XXXX is XXXX point away from being labeled as having " BAD '' credit and a XXXX is FAIR credit.
After the initial shock of seeing XXXX as my credit score, I stopped the application process and immediately logged into my XXXX account. Had I been hacked, was I the victim of identity theft, had all the hard work I done over the years been for nothing? I pulled all three scores. The results were astonishing. XXXX XXXX, XXXX XXXX XXXX XXXX a XXXX difference. What the what? I was blown away. The actual scores put me in the solid " GOOD '' credit range.
Admittedly, I am unclear how companies like Lending Tree make money. I would guess they are given a cut of the total value of each loan referred. In my mind, a higher loan value ( principal plus interest ) equals a higher payout for the lending trees of the world.
If Lending Tree is telling their business partners that I have a score XXXX points lower than my actual rating XXXX. I will not get as many offers ; I look at a higher risk of default.
2. The offers on interest rate offered is going to be exponentially higher, which means higher total loan value.
3. After the loaning company runs a hard credit inquiry and finds the correct, higher score, there is no incentive for them to lower this interest rate. Why would they? They figure you are okay with paying a higher one.
In addition, when you log into your Lending Tree account there are all kinds of links to other products that they recommend. All of which are tied back to your credit score.
When I called the XXXX number to see how to rectify this, I was told they had never heard of this before and did not have any way of making changes.
The way I see it, the lending tree is preying on individuals desperate for cash which might be struggling with understanding credit history, credit scores, and other topics of personal finance. They are deceiving the applicant for higher gain. I am not saying Lending Tree should not make money ; they absolutely should ; they provide a service. They should not be cheating the system and making people who already struggle with finances pay more. Talk about kicking someone while they are down.
|
| 10/06/2021 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
Re CFPB complaint # XXXX, as lending Tree not responding, I sent the email below to the CFPB whistle-blower email address, but got an automated reply sending me back here if the issue of the complaint affected me personally, which it has ( see below ) _____________________ Greetings, _____________________ I filed my complaint w/ the CPFB on XX/XX/2021, as seen below. Were now closing in on one month later, and despite having been contacted by the CPFB for a response ( none provided ), Lending Tree continues its bait and switch tactics.
Attachment 2, which appeared on my XXXX home screen 2 days ago is ironic, as next to the ad appears a real estate article correctly stating that the 30 year fixed rate is in the area of 3 %, while Lending Tree simultaneously shows 2 % on same page. No doubt Lending Tree is making millions of dollars selling leads to dozens and dozens of lenders, none of which have the rates posted.
I know, because after seeing these ads for years, I finally responded, and put up w/ the myriad calls from dozens of lenders, none of which offered anything but market rates, which were on average .875 to 1.125 % higher than Lending Tree is stating.
There is no question in my mind that Lending Tree is acting in bad faith, and as theyre not responding to the CPFB, nor ceasing/ desisting their bait and switch tactics, its clear that they have little concern nor respect for the law nor the CFPB.
I was shopping for a personal no cash out low LTV refinance for XXXX on my single family residence, and missed out on sub 3 rates, taking phone calls w/ the dozens of loan officers who purchase leads from Lending Tree, wasting hours upon hours of my time, so I have been personally damaged by their blatant misrepresentation.
If lending Tree can not direct me to a lender offering the rates theyre advertising, I request that they be required to pay a lender to provide the advertised rate, or stop misleading the public.
_____________________ On the day the 2 % was posted ( XX/XX/2021 ), 2 % for a 30 year fixed would actually have costed XXXX points, which would cost {$290000.00} in my case of a XXXX loan amount ( XXXX X XXXX points ), which I feel Lending Tree should provide me if they cant point out a single lender that is/was offering what theyre posting.
Based on Florida regs, I believe that they could be responsible for a fine of XXXX per day, from the time they ignored your contacting them, which could provide another method of recapturing my loses now that rates have risen again.
______________________________________ Does the CFPB have any actual interest in having their regulations complied with, and the public protected?
Im hoping so!!
Thank You XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX
|
| 03/22/2018 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
Ma'am or sir I can not explain to you for the third time what has happened or what companies I am being discriminated against because I have social security XXXX income I also have HUD which is urban and Housing Development I'm trying to get custody of my granddaughter and I'm trying to move I'm trying to get a automobile financed I'm trying every company I think that is on the internet and the last 2 months so all you have to do is look at every single company I was given the wrong advice by XXXX XXXX and by XXXX XXXX XXXX telling me to keep trying and fill out as many at the patient 's you can a day. Well that has given me about a XXXX XXXX trees no one has approved me and if they have texted me and said you're pre-approved to me that's unprofessional and scares me. I have been scammed by the US Treasury Department supposably and XXXX XXXX guy called I mean you could have of won an Emmy because he was so believable I actually tried to open up a bank account and download the mobile app so that he could transfer XXXX now when I say it or voice text it in this I just want to XXXX XXXX XXXX XXXX XXXX like this is caused me to have major major major insecurity issues about my XXXX it has caused me to be XXXX years old and have nothing and no chance I feel like I have no chance I don't even want to respond to the pre-approved things because just the other night I was pre-approved for that XXXX XXXX and I paid a {$39.00} down payment which honestly I don't know why they approved me and then I got a email two minutes later saying that that {$39.00} was non-refundable and that they can not approve me because I got a card from them or was trying to get a card from them in the last 30 days which makes no sense why did they send me an email and tell me to fill out their application! People are discriminating against me because I have social security income. I'm also trying to claim my granddaughter and I'm having problems because someone in the family snuck and claimed her without the mother 's consent I have the mother 's consent and I have mail so that would have given me a large bank account which I could have paid back any loan right then and there nobody wanted to prove me for a XXXX not even XXXX. I am going to take this as far as I can go I'm going to get a lawyer and I'm going to do something about this it is nothing but discrimination I pay {$150.00} a month in rent what else do they expect a person to have. And if I find out it's from the XXXX increase I'm going to sue every single company that looked at my report and then denied me for no freaking reason discrimination, discrimination, discrimination
|
| 07/15/2018 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
I used XXXX XXXX as a credit monitoring service. On XX/XX/XXXX, I surf through the XXXX XXXX website for car rates. Unlike many credit monitoring services such as XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX actually have you check car rate with a possible hard pull. The verbiage was totally misrepresented and wrong on so many levels. However, I was approved for two loans that I was unaware that I had applied for. One was through XXXX ( hard pull inquiry on credit report ) and the other through XXXX ( Soft pull inquiry on credit report ). I was aware that a hard pull would take place, but only if I had applied. I was checking for car rates, which was what I clicked. At that time, there was no apply or apply here or apply now. I was mislead into believing that I was searching for rates which normally would not require a hard pull. I check for car rates all the time but never received a hard pull until XXXX XXXX. To me, this website lured me to a loan that I did not apply for which expires XX/XX/XXXX. The amount that I was checking for was {$26000.00}. I was approved for {$18000.00} at 16 % with RoadLoans.com which would have been acceptable with my credit score. I received an alert from the credit bureau XXXX that an inquiry was placed on the report. It never occurred to me that I was applying for a loan. On the same day, I contacted XXXX spoke with XXXX ( pronounced XXXX ) to cancel the loan requests. I was informed that that the loan requests will not be cancelled until XX/XX/XXXX expiration date no cancellation request required. Additionally, I ordered a copy of the Credit Report. As soon as I received the report, I contacted XXXX to dispute the XXXX ( XXXX XXXX XXXX ) inquiry. A rep suggested that I contact the creditor, so I did contact XXXX and was referred to XXXX XXXX. I then spoke with XXXX at XXXX XXXX due to being, I feel tricked, he directed me to XXXX Credit Agency and stated that usually some of these companies are ready to prepare a check after approval. He transferred me to XXXX who stated she would attempt to assist me on trying to help me remove that inquiry and will call me back the next day on the status. There was no call back the next day and I have an inquiry on my report that I did not authorize. I did not fully understand that even if I did not click on an apply button that it is likely that an inquiry would show up on my report. I will never check rates with XXXX XXXX again. I will not recommend and discourage the use of this website to my friends, family and anyone I can thank of. Application ID # XXXX
|
| 09/19/2019 |
No |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
XXXX has been hounding me for ages, and it reached a point where they claim I have a debt. I am not sure when this dates back to, the earliest email I still have from them dates back to XX/XX/XXXX, which is a welcome email, but it feels longer, and I may have deleted prior emails. It reached a point where they state I had eight unconfirmed accounts and emails that I had a {$2200.00} Credit Card debt ( XX/XX/XXXX ). A strange email arrived in XX/XX/XXXX congratulating me for paying off my loan, but was soon followed by more claims that I still had the same debt. My attempts at unsubscribing from what I first assumed was spam, were impossible. Their site always gives an error every time I try, and the only email I managed to send ( XXXX ) was unanswered.
Yes, this could be an attempt of identity theft, but unlikely, because it is not well done. For a start, they use my name XXXX. XXXX is my middle name, one that I use on a day-to-day basis, but not on anything official. Anything official, such as credit cards, would use my first name, which I am reluctant to write here at risk of increasing my exposure. Some years ago, after the XXXX depression, through to about XXXX, maybe, I was seriously interested in buying a house on the low market, and made contact with numerous brokers, through the XXXX app. I over-analyzed and missed the boar, and gave up the idea, never going beyond inquiries. In those contacts, I would probably have signed as XXXX, and my details may have then somehow reached XXXX through some unprofessional broker.
The thing is : I do not live in the US, never have. I have traveled there on several occasions. I have never incurred any debt that I am aware of. If I owed traffic fines or car rental companies, the debts would be small, and would come under my first name because that is the name on my credit card.
My email is being passed on to others, without regard for privacy. Today I received emails from two firms offering to help with my so called debt, XXXX XXXX and Upgrade. I have written back to both, asking them to stop. XXXX XXXX webpage is inaccessible, gives an error page.
I attach several relevant screen shots of some of the emails received.
|
| 05/03/2023 |
Yes |
- Debt collection
- Mortgage debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
We have been in our home for XXXX years. This is in response to your zombie mortgages guidance - and shows why they may have waited and claimed to have unknown parties assign interest to more unknown parties. In XXXX my spouse got a loan through the lending Tree website- he had XXXX lenders to choose from- the underwriting conditions, and what he expected, was the lender was to pay off first mortgage : XXXX balance of {$210000.00}. Origination documents states that the payoff must appear on the HUD-1 settlement statement in order to fund the loan.
The parties did not pay off the first mortgage- and we could not afford both payments as my spouse was self employed and I was unemployed- so we canceled the loan per the instructions in the origination. We never heard back from Lending Tree about the cancelation. Then XXXX XXXX months later, on XX/XX/XXXX filed a deed of trust with a XXXX XXXX Loan Number. We did not make any payments on the loan nor did the parties demand payback of the funds. We assumed the loan was cancelled.
On XXXX XXXX XXXX at the Request of XXXX XXXX XXXX XXXX claims to sell their beneficial rights to XXXX XXXX XXXX XXXX of XXXX Fl as beneficiary and nominee to Lendingtree Loans of XXXX, IL.
Now an unknown party to the transaction - adds more unknown servicing entities with fictitious addresses to the mix - files an assignment CLAIMING XXXX XXXX XXXX XXXX XXXX XXXX TRANSFERRED TO XXXX XXXX XXXX XXXX XXXX SC ALL ASSIGNORS RIGHTS TITLE AND INTEREST ( which would be none - as XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX owned title interest - debt collectors for????? ) - signed - XXXX XXXX XXXX, AS SUCCESSOR BY MERGER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX AS ITS ATTORNEY IN FACT ( WHOSE ATTORNEY IN FACT - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX with no power to act as trustee - ( note XXXX was named servcier after cancelation in XXXX - and XXXX XXXX, XXXX who had no interest in Lending Tree 's loan requested an assignment via XXXX in XXXX - XXXX years after our cancelation and not XXXX payment made.
|
| 10/04/2016 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
On XXXX XXXX, I went on the website LendingTree.com to search for a refinance of our current mortgage. In the questions I was asked if we had filed a bankruptcy in the previous 7 years. I answered yes, and that it was more than 6 years prior.
Within a few moments, I received a call from a XXXX XXXX of XXXX. Initially the conversation was quite productive. I disclosed that in the XXXX bankruptcy, we surrendered a property which had a mortgage through XXXX XXXX XXXX. I explained that XXXX XXXX XXXX has refused to take title back despite our efforts.
In a subsequent email, XXXX . XXXX quoted an unnamed manager who said that there was " zero chance '' we still had title to the property, and insinuated we were lying. XXXX XXXX then refused to proceed with the application process.
This scenario is a common XXXX, and well known to bankruptcy lawyers. There is no legal way to compel a lender to take back title and/or force them to release the lien. Properties become like zombies- not really alive, but not dead either. Debtors ca n't get them out of their names. I provided evidence of this by pointing to a memorandum issued by a bankruptcy judge. I also provided a copy of XXXX guidelines showing that lenders are supposed to verify the information and, once verified, go by the bankruptcy date.
XXXX XXXX XXXX, XXXX, and Lending Tree Inc simply do not have the right to be arbitrary and capricious in pre-judging loan applications. They have a duty to their investors and XXXX to investigate applications, but they also have a moral and legal duty to make sure applicants such as us are treated fairly and ethically. A government insured mortgage was an option that XXXX . XXXX could have pursued. By failing to do so, he effectively denied us a right to due process.
We did not want to file for bankruptcy in XXXX. However it was necessitated by my total XXXX. We have managed our financial affairs quite well, and now have credit scores above XXXX. There is no reason for XXXX and Lending Tree to refuse to take our application.
|
| 01/14/2019 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Servicemember |
|
Family stole property and bank accounts added their selves as benefiuaries. Of accounts opened safety deposited boxes in my name they been mail frauding me for benefits which im entitled.they been using ids.to get vehicals in my name tracking phone and email address to defraud i have no money and the banks aint giving me. No account numbers or calling me to recover property or letting me know of such fraud people that say their taking care of me is lying their stealing my mony for their own proper use i dont need a pay e or i dont neef nobody in charge of assest ssa has failed to give me payments and disclosures i would like all banks with.my social security number allowing such breach to others claiming gaurianship on my accounts trust and property i dont have a car right now i dont live in a house my address is XXXX XXXX XXXX XXXX XXXX phone number XXXX XXXX XXXX their using my emai and adress to transfer money through accounts so once officers like me find peole.like that hold them accountable of all crown benifits under such allegations to defraud the system i dont have any access to any bank but XXXX XXXX. XXXX XXXX online and accounts shut down. XXXX hasent allowed me access to accounts shut accounts down i dont have a credit card so findings on them. They need to disactivate morgages and property that got inheritef to me ii never got ihavent got no keys to owned property on XXXX XXXX XXXX i had a contract with XXXX XXXX and housing authority on purshase of home my aunt XXXX XXXX and XXXX XXXX is stealing me and my brother and sister accounts off a pod accont owned by her but for the benefiuary of us and.my mother XXXX XXXX.she hasent gave us access to accounts in 18 years i would like checks from all claims and findings on tax returns any person playing victim and me incompetant in entent to fraud governments of the law shall be affaidat and tried through united states legislation
|
| 09/24/2020 |
Yes |
- Debt collection
- Other debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
Servicemember |
|
On XX/XX/2020, I contacted Lending Tree, Inc to request that a monthly payment be delayed or consideration given to reschedule the that monthly payment. Specifically, I requested some additional time to make the payment because I have been unemployed since XXXX, but have managed to pay each month on time utilizing the XXXX XXXX XXXX ( XXXX ) Debit feature on my account despite the fact that I never authorized automatic XXXX payments each month. Over the phone, the agent stated that the payment of {$1000.00} for XXXX XXXX usually taken on the XXXX of each month ), could be taken as late as XX/XX/XXXX. I specifically asked if I would have to make two payments in XXXX due the delayed payment for XXXX. I was told that I would not have to make this payment and I assumed based on the current pandemic that lending groups were willing to exercise some flexibility with regard to repayments. I also specifically stated at least three times during the call, that I needed to be sure that if I was going to delay the payment that the automatic XXXX payment usually occurring on the XXXX of each month was rescinded/cancelled and would not be taken from the account. The agent stated that this was true : no payment on XXXX would be taken. I checked my checking account from which Lending Tree draws today, XX/XX/XXXX and discovered that the account had been debited {$1000.00}. This XXXX occurred without my permission. This despite numerous assurances that no payment would be taken on XX/XX/XXXX. I called today and was told that the agent had not rescinded the automatic XXXX payment feature and that two payments would be required to keep the account current in XXXX. In sum, Lending Tree authorized an XXXX transfer from my personal checking account, received the funds, currently has control over the funds, after my permission to transfer for these funds was rescinded.
|
| 03/14/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
Lending tree and I have a contract and they forced me to give them my ssn and they ilegaly got my credit score and ilegaly and knowingly passed my credit score to a tun of banks and I didn't see any benafits fromthat but a promisary note was created and my privet trust was fleeced and I can't tell you how many times this has gone on but I can tell you alot. To much and I'm not going to stand for it. Lending tree wants to act like their not a lender so they can keep their hands clean but that's not the way XXXX works. See those banks are their partners and as a consumer that was forced to give up my ssn I have to see benafits or they are comiting credit card fraud. XXXX says ssn is a credit card fraud and if I dont see benafits then they are breaking the law. Now they block me from doing anything on their website. It just says denied every time and it don't do that for anyone els. Iv talked to them on the phone iv emailed them and reminded them of the consumer credit laws and it was ok at first. I had a auto loan for {$150000.00} and 2 home loans for {>= $1,000,000} and they disappeared. I tried to buy a car and they just wouldn't give my my credit. So 15usc1602 says my credit is my property and I'm the creditor. 12cfr1002.7and regB says they have to give me my credit if I want it. Lending tree can't just put the blame on the banks. And just say they aren't the lender. Of course their not the lender banks don't evin have money to loan. They take it from our trust and them charge us for our owen money plus intrest. Now that a fraud on another level and I will mot stand for it. I blalieve its 42usc1431 says banks are the borrowers. But I have the case laws to prove it. And I want what's mine. It's only right. 42usc408 I balieve says I have to see benafits or its credit card fraud. They can't evin ask me for my social that's a crime and it's not an ID.
|
| 08/08/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
On Saturday XX/XX/2018 I was on XXXX seeking information on an home loan rate. I had been pre-approved by a mortgage lender and was trying to determine how competitive his rate was. I was lead to believe from the information listed on the site that the result would be the days mortgage rate listed for different mortgage lenders. My purpose on the XXXX was simply to rate a rate quote for a home loan. I had no intentions of applying for a loan with them or any of their affiliated lenders.
I later received a notification from a credit monitoring service that I had a new credit inquiry from an auto lender ( XXXX ) which is a division of XXXX XXXX. I in no way had any interest or desire to apply for an auto loan.
I attempted to resolve the issue with both XXXX and XXXX and was told by their employees that simply by clicking a butting on their site I was applying for an auto loan and could be matched with up to five lenders. After informing both sites that I was not made expressly aware of the fact that I was making an auto application, I was told that their disclosures on listed on the site and it was my fault that I did not read.
There is nothing in the click stream that I followed that expressly or otherwise communicated to me that I was applying for an auto loan and that application would result in a credit inquiry. The site is created in such a way that leads the consumer to believer that they are simply answering questions for information sake. I was completely unaware that by answering some questions on XXXX to receive a mortgage quote I could be applying for an auto loan.
It is my belief that their practices are extremely deceptive and unfair to customers. They should make it explicitly known that the customer is applying for credit and require an explicit acknowledgement from the customer to that fact.
|
| 09/26/2022 |
Yes |
- Credit card or prepaid card
- Gift card
|
- Problem with a purchase or transfer
- Charged for a purchase or transfer you did not make with the card
|
|
Web |
Older American, Servicemember |
|
On XX/XX/2022 I received a text from a rep that said he was from The Lending Tree and to advise that I was approved for {$5000.00} loan and to call to go over the details. Advised Rep that I only need to borrow {$1000.00}, he said no problem. So the process was a follow : Rep stated that he needed my credentials from my bank so his accounting department can deposit the money to my checking account. So I did. He then said to go to XXXX and purchase some Gift Cards. Once I am the XXXX parking lot to check my checking account and see if the money was deposited. I did check and the money was in my checking account. I went inside XXXX and advised Rep that there were no gift cards that he was stating. So He said how about XXXX, I said yes, he said at check out chose {$200.00} limit, get 2, next get XXXX and chose {$50.00} which I did. I used my checking account Debit Card and the purchase was made. Next day XX/XX/2022 Rep called me to ask if I had changed my credentials, I told him yes I did, once I saw the money in my checking account, that is when I changed everything. He then said that he would need the new credentals in order to get the actual {$1000.00}. I told Rep that I could not do that as my bank was doing an investigation and would not release the funds until they completed their investigation. Rep was not happy. I told him once my bank has completed their investigation I would call him. On XX/XX/2022 called my bank and was told that they are returning the check the Rep deposited and I was now in the red and would have to pay back my bank. This is how the email heading come thru : From : LendingTree LLC. XXXX To : XXXX XXXX Sent : Tuesday, XX/XX/2022 at XXXX XXXX XXXX Subject : Approval Letter From LendingTree LLC.
XXXX XXXX Direct Line- ( XXXX ) XXXX Customer Service- XXXX XXXX ) XXXX XXXX LendingTree LLC
|
| 10/30/2018 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Problem with product or service terms changing
|
|
Web |
Older American, Servicemember |
|
This is XXXX XXXX I was looking for a loan and was told by XXXX at XXXX XXXX it was possible to get a {$2000.00} loan using XXXX XXXX XXXX XXXX in Va.
They sent me the contract and I filled it out, there was two ways of getting it approved and so I chose the second one of paying a XXXX dollars which would be refunded on XX/XX/XXXX, They wanted it on an XXXX {$100.00} card, which was sent today.
Then I was told by XXXX that the money would be transferred into my bank account within the hour, it's a hundred miles home, after we got home, I checked my account and nothing was there.
I then opened my email and found a letter from a XXXX XXXX with the Kansas Dept of Finance, XXXX XXXX XXXX MANAGER, wanting {$160.00} plus {$8.00} for a stamp that had to be paid by XX/XX/XXXX.
I called the zlending company back and talked to XXXX who had told me that he would call her and see if they could take it out after the {$2000.00} was put in.
They closed at XXXX XXXX eastern time and right before that he called back and said it was denied.
By this time I was suspicious and found the right number to call the Kansas Bank XXXX and talked to a community care person, who told me no one by that name worked there and it sounded to her like a scam, as no legal loan company would demand money.
So I played dumb when I called the loan company back, they told me since I had refused to pay the {$170.00} I needed to send them an email saying I was not going through with it.
Then when I got that letter back it said they could take {$100.00} back for cancelling the loan, so our {$100.00} XXXX card we sent would not be returned.
I don't want others taken by these scammers and I think you need to investigate them thoroughly.
I am attaching the letters, phone numbers and everything to send to you.
Sincerely, XXXX XXXX XXXX
|
| 11/22/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
Older American |
|
Lending Tree website provided an icon that I believed, would give me " information only '' on an auto refinance with XXXX XXXX XXXX. Lending Tree gave no disclosure that by clicking on the icon a credit report would be generated to XXXX XXXX XXXX and an application, you never saw or approved of, a " ghost application '', would be generated. Lending Tree gave no disclosure that this application would continue to be moved along to other lenders, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX and XXXX XXXX, who each would make a credit inquiry. It is unknown how many lenders were notified or could have potentially dinged my credit report with an inquiry. There is no end to how many lenders could do it this way. I never applied for a refinance with XXXX XXXX XXXX. The other lenders involved have no failsafe method to verify if the application they received was legitimate. They simply trust XXXX XXXX XXXX to send them a legitimate and valid application. XXXX XXXX of XXXX XXXX XXXX admitted to me in an email that once the icon is clicked it " automatically '' produces an inquiry. XXXX XXXX XXXX also has no failsafe method of blocking a credit inquiry if all the consumer was looking for was information. This is " application harvesting '' and needs to be stopped. Only XXXX XXXX responded to my complaint, but they don't understand the issue involved. They dont understand there is a moment in time between when they receive the application to when they make the credit inquiry where they could act to verify if the application is legitimate. I am dealing with four inquiries on my credit record for a refinance I never applied for. The Credit Reporting Agencies have told me they have no way to remove inquiries for a loan application that was never made. I'm stuck with these inquiries for two years.
|
| 10/21/2016 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
On XXXX/XXXX/16 I went to Lending tree looking to get rate quotes for an auto refinance. When filling out your information on the Lending tree website it ask for your information and the last XXXX of your SSN, which normally entails a soft pull for promotional purposes. It further states " View Free Offer ''. Well Lending tree was able to retrieve my full SSN, which I did not give them and they passed it on to other lenders who turned around and did a hard pull without my authorization to do so. When these lenders called and left a vm in regards to the the rate quote I wanted they said they needed additional information in order to proceed. Well I never called them back not realizing they had my full SSN and they pulled my credit report by just using the last XXXX digits of my SSN. I did not know this could be done. As I did not give my full SSN. Their website is not very clear and can be deceptive. When I contacted Lending Tree in regards to this matter they said it states that they will do a hard pull, but it does not state such where it 's very noticeable. Furthermore, they did not even give any rate quotes but only gave the lenders name and phone number. I think lending tree should put on their website that this will result in a hard pull in Big Font right underneath where it asks for the last XXXX of your SSN, as this is misleading and shoppers are unaware of this free offer resulting in a hard pull of their credit report. I also did compassion shopping of their mortgages and it did not result in a hard pull but a soft pull. I want Lending tree to have these inquires be removed from my credit report as I did not authorize for my credit report to result in a hard pull as I was not applying for credit but was simply doing comparison shopping of rates.
|
| 04/01/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
I was contacted by what I now as an imposter of LendingTree. This individual called themselves XXXX XXXX, and said they were a senior loan manager. They reached out only by text and phone. They had my information already. These events occurred on XX/XX/XXXX around XXXX pm. They called in the morning several times under a XXXX, then texted from a XXXX, telling me I was prequalified for a loan and to call XXXX. I ignored it because I didnt associate the number with the one calling me incessantly until I talked to that individual. They stated they are XXXX XXXX. They had my information, said my requested amount of XXXX was approved, needed to verify my account which they then got access and moved money into my account and around between my savings and checking. Then stated I did not qualify for the loan, that XXXX or something needed to be paid back once the transactions completed. I got off the phone with them realizing I stupidly fell for a scam, so I immediately reported to the real LendingTree so they could be aware of an impersonator of their brand. I then contacted my bank to close my account. I also am working to report this action to the credit bureaus, XXXX, XXXX, and XXXX. I wanted to report it here because I am now receiving text threats which state I will be reported for money-laundering because I have not answered their calls. Which ironically they never leave a voice message and I assume that is because they dont want to be identifiable. I screenshot the texts I received from this individual. I dont want to be criminal charged for anything because Ive never been in such a situations. Im a law-abiding citizen and I dont want anyone else to fall victim to such a scam now or in the future.
|
| 03/04/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On today XX/XX/2021 I received alerts on hard pulls on my credit report. I called the companies that were shown and was advised that they received information from a company called Lending Tree and spoke with a guy named XXXX and told him I did not authorize any hard credit pulls at all on my credit. The website completely stated input last four digits of social security number to look at rates. I have there was no permission given for this company to send my credit information out to run my credit at all. I have stated only the last 4 of my social security number was input and I would like to know how they received the rest of my information. I applied for credit with them years ago and I feel this company has fraudulently kept my information on file and used it improperly which is a violation of my consumer rights. I did not apply for credit with this company I was only looking at rates per the website. I have asked for them to remove this fraudulent inquiry and they have said they will only do what they can do. Spoke with XXXX XXXX says she is a supervisor and still did not agree to remove this fraudulent inquiry as well. I have spoken with two people in this company and advised that I did not request credit. When asked how did this company obtain my complete social security number both reps replied they do not know. This company is committing fraudulent activities by inputting hard inquiry pulls on my credit which in return caused my credit score to drop immediately. Now this same company while on the phone is trying to offer credit repair. I keep stating the same thing to remove these fraudulent inquiries that they have placed on my credit and they advised that they can not do it.
|
| 04/08/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I'm subscribed to Lending Tree 's credit monitoring service. After my score went up a few point, they offered to use their pre-qual form to find my offers for personal loans AFFIRMING that it would not affect my credit. After submit this alleged soft-inquiry I then received alerts from other services I use that my there had been several hard pulls on my credit file which is VERY unacceptable. I'm currently working on my credit and would have NEVER submitted the form if I knew they were going to do a hard pull which is counterproductive to what I have going on. This happened at the beginning of XXXX.
I suspect Lending Tree illegally and without permission sold my information to other creditors. That is the ONLY way these companies would have even had my information for a hard pull. This is a very misleading tactic by Lending Tree and if it is included in their " terms '' it needs to be very clear.
Lending Tree, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX all had access to my credit information FRAUDULENTLY. I had to suffer a score decrease across two bureaus because of this. I reached out to these companies the same day in an attempt to fix this and see what happened but they all acted clueless and said they would TRY to remove the inquiry and that is not good enough because they were never supposed to have my information in the first place.
This is the email communcation from one of the companies involved, " XXXX XXXX XXXX XXXX received the application through XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, case id XXXX on XX/XX/2020. You may want to contact Lending Tree and XXXX XXXX XXXX to learn more about the handoff steps each took in sharing the application.
|
| 07/20/2016 |
No |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
Older American |
|
The week of XX/XX/2016, I went online and saw Lending tree offered available financing rates of 2.7 % for 15 years. I filled out the application and submitted it. The next few days, I had one lender contact me, XXXX XXXX, and they said they would only offer 5 % interest rate and I had a credit score of XXXX and wanted to pay off a {$40000.00} mortgage loan. What I did received was many, many solicitations for Home Owners Insurance, contractors to build on, everything but XXXX Mortgage companies.
Then the next week on XX/XX/2016, I called Lending Tree personally and Supervisor XXXX and his boss, XXXX XXXX. They both tried to tell me that Lending Tree does not take applications for loans under {$60000.00}, then I showed them on their own site that in the application process it showed loans even under {$40000.00}. They refused to have Loan companies contact me because I said they advertised a 15 year loan with a fixed rate of 2.7 % and I wanted to speak with a loan company who gave the 2.7 % interest rate.
I told them that this is " FALSE ADVERTISING '' when you publicly advertise 15 year loans at a 2.7 % interest rate. XXXX began to talk very rude to me, talking over me, trying to make me hang up and then they would not have to deal with the False Advertising claim. I requested in writing for his boss, XXXX XXXX to call me back the next day and she has not called me back, therefore refusing to talk with me and deal with their claim that they could get their customers a 15 year fixed rate loan at 2.7 % interest rate. I definitely qualified with a credit score of XXXX, a home that appraised for {$170000.00}, and the loan amount requested to pay off was only {$40000.00}.
|
| 04/28/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
|
|
|
Web |
|
|
Six days ago I got a phone call from a lending agent claiming to be with lending tree telling me that I got approved for the personal loan I requested his name is XXXX XXXX. So not thinking about it throughly I got excited so then XXXX started to explain the process which sounded legitimate at the time because it sounded just like the last legitimate loan agency I went through said but then I started to get nervous and suspicious about what came next he had told me that I would have to pay an insurance fee because of the loan amount being so high and that it would be the government that pays the fee I would just have to have it deposited into my account to verify that it is my account. Which at the time sounded legitimate but then when he asked me if the money was added to my account I told him yes then he said that I would have to transfer it back to the insurance company but I got really suspicious when he said I had to transfer the funds through cash app. I then asked about it and he said its not issue its just the fastest was to get the funds. So I unknowingly sent the money then when he requested more money from me just today I called him out on it being a scam he kept telling me its not a problem Im with lending tree so when I asked him to speak to the insurance people about whats going on he put me on hold for almost a half an hour before I hung up and called lending tree and thats when I got my confirmation that is was a scam. So I blocked his number and requested my funds back from cash app and reported it to cash app. Ive also reported it to lending tree and they are doing a full blown investigation on this XXXX XXXX person.
|
| 08/27/2021 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Web |
|
|
On XX/XX/2021, I applied for a loan through LendingTree.com. ( THEY are not the issue/problem. ) When doing so, I received multiple emails from different " banks '' stating my application/info has been approved. I clicked on the email that I received from " LendingTree '' and move forward with the process. I began to get emails and text messages from the Loan Officer, XXXX XXXX, who walked me through their process in order to have the {$5000.00} deposited into my checking account. I unfortunately gave them my login and password for my bank account. They then said that they had to 1st deposit {$1400.00} into my bank account, which would increase my credit score. I would have to then pay them back that amount immediately and then they would deposit the {$5000.00} into my account. When I contacted them about the {$1400.00} being deposited, they told me that I had to pay it back either using the XXXX XXXX or by purchasing XXXX XXXX XXXX. I immediately told them I was not comfortable with moving forward with them, and I contacted a rep at LendingTree.com this morning, XX/XX/XXXX. I explained to the rep what had happened and she tried to pull my email address up to see if 1 of their banks was working with me. No surprise, she couldn't find anything! She walked me through what I needed to do to be certain the scammers wouldn't be able to mess with my bank account any further. I sent the rep at LendingTree.com my emails, texts and documents that I have received by the scammers.
As of now, the {$1400.00} is still in my bank account that the scammers deposited.
|
| 02/07/2023 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- High-pressure sales tactics
|
|
Web |
|
|
On XX/XX/2023 around XXXX I came across Lendingtree.com from looking up " refinance my car loan '' on XXXX XXXX I fill out an " application '' ( later the representative called it application but on the website they marketed as " answer a few simple questions '' ). As soon as I filled out my " application '' I was spam called, emailed and text message. The company calls me about every XXXX and would not stop. The calls continued from the next morning XX/XX/2023 from XXXX to XXXX after I told TWO different representatives to STOP call, email, or texts me. As of right now, I am very distressed and worried because I asked the representatives " XXXX '' and " XXXX '' if they had run any credit report on me and they both said NO, but I later find out that was a lie. The company pulled my credit report which is definitely harmful to my credit score. Also, they did not ask for my social security number nor my consent to pull my credit report on their website and I specifically told them not to. I became nervous so I look up the company name Lendingtree on XXXX and I am not the only victim to this unethical company. Everyone had the same experience as me which is they would not stop calling you, pull your credit report and ruins your credit score without your consent. We all thought we were getting free quotes for our loan but there was multiple hard inquiries from differ companies that we never authorized. is very unacceptable and can't help to feel like a scam and also a violation of Privacy.
|
| 01/24/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XX/XX/2023 I received a notification that XXXX hard inquiries were performed on my credit report : XXXX from XXXX XXXX XXXX XXXX from XXXX XXXX XXXX XXXX from XXXX XXXX XXXX XXXX I did not authorize any of the aforementioned companies to perform any form of background check or credit check. More importantly, I have never even heard of those companies and I do not know how they obtained ANY sort of personal information about me enough to run any form of check. What I did find out is that they were contacted by LendingTree. I received an automated email from LendingTree on XX/XX/2023 regarding auto loan refinancing. I clicked on the email, answered BASIC questions about make/model of vehicle. Within 30 minutes I received the notification of the XXXX hard inquiries. I immediately called the XXXX credit bureaus and was told to also contact the XXXX XXXX XXXX to report LendingTree. I filed a complaint with the XXXX and received a response from the XXXX of New Jersey stating that they will not be moving forward with my request because the company LendingTree is either unreachable or they appear to be out of business. Ironic because XXXX days later I received an email from LendingTree asking me if I was satisfied with the auto loan refinancing and I replied to all of the questions asked. I continue to receive automated emails from LendingTree on a daily basis, so the notion that this company is unreachable or out of business is an atrocious excuse to not do ones job.
|
| 05/23/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I am reporting deceptive business practices in regards to viewing mortgage loan rates/offers on Lending Tree.
On XX/XX/2020 I used Lending Tree to check current mortgage loan rates. Their website clearly stated " Don't worry, this loan request will not affect your credit score. '' immediately below their " View my offers '' button. ( See attached screenshot. ) On XX/XX/2020 a hard pull was made on my credit and my credit score went down by 6 points. I contacted Lending Tree via their website. Their reply was a wall of legal jargon. According to them, their fine print contradicts what is clearly stated just below the button that is used to submit your request on their website.
It is extremely deceptive to clearly state " Don't worry, this loan request will not affect your credit score. '' and then have no intention of making this the case and apparently have other contradictory language buried in fine print and legal mumbo jumbo.
Their intention is to obfuscate what they are actually doing in regards to whether the credit pull is a hard pull or a soft pull. Without the statement " Don't worry, this loan request will not affect your credit score. '' I would not have clicked the button above it to initiate use of this service to check on current mortgage rates. I did not want to have a hard pull on my credit, which always has an affect on your credit score and stays on your credit report for 2 years. Very deceptive company practice.
|
| 10/03/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
I applied for a loan online on about XX/XX/28. I received a phone call the man said he was with lending tree and my loan had been approved. He had my information and wanted to verify it. Then he said the loan manager would call within 30 mins to let me know when the funds would be transferred to my bank account. I never got a call. I called back the next day and I ask this same man I talked to if they deposited to XXXX XXXX. He put me on hold said to check he came back and said yes dont worry about it they deposited to my bank. He kept saying don't worry about it. He transferred me to another man the loan manager who said it would be transferred and they did work with my XXXX XXXX and the 1st man would call me to let me know when to expect it. He sent a code to my email he said to verify it and I had to give him the code I got. Never got a call telling me when to expect funding. I called him back and had to leave message. The voice mail was generic and didn't say lending tree so I begin to worry because they have all my info. Name address social email bank account. I didn't get a call back. On XXXX I called back and was told they don't do business with my bank and they would not mail a check. If I needed funds I must go open an account at a different bank. These people lied to me and have all my info. They said they could not tell me why they don't do business with my bank and refused to mail a valid check for XXXX as promised.
|
| 05/28/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Received unsolicited financial product or insurance offers after opting out
|
|
Web |
|
|
In XXXX I was considering refinancing a vehicle I have since paid off. I filled out the LendingTree online form to view LendingTree 's prospective offers for an auto refinance loan. An individual by the name of XXXX XXXX from a LendingTree partner, XXXX, contacted me on the morning of XX/XX/XXXX over texts. I was not interested to refinance at the time - I was just looking at prospective offers. I opted out explicitly over texts and told him I may refinance in 1.5 months, of which I have proof. Prior to reaching out, on XX/XX/XXXX he sent my application along with my Social Security XXXX to yet another company ( not a LendingTree partner ) called XXXX 's XXXX XXXX XXXX that pulled a hard credit inquiry on my file. I found this out very late on XX/XX/XXXX. I'd like to state this business has qualification requirements to meet to be able to even take a loan from them, found on this site : XXXX XXXX XXXX XXXX XXXX. It is correct to assume I have no such qualifications. I have two issues : 1 ) if I do not recognize or know you as a business, do not touch my credit file, and 2 ) LendingTree 's false advertising on XXXX XXXX XXXX XXXX XXXX " When you find a lender that meets your needs and is able to offer a competitive rate, contact that lender and get the refinancing process started. '' This statement is false because the refinance process was already started prior to the XXXX XXXX reaching out.
|
| 02/02/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I was contacted by Lending Tree stating that I was approved for {$3000.00} and that they would be depositing insurance money in my account and I would have to go to XXXX XXXX to purchase a sponsored prepaid debit card for the amount. I was at work during the time and expressed that to the loan officers " XXXX XXXX '' and " XXXX XXXX '' but before I could get off they had called the police on me stating that I had run off with federal funds. All they did was break into my account and reverse a ton of transactions to equal {$1300.00} I called the gentlemen back at XXXX and he asked me to purchase a {$500.00} XXXX gift card which I did from XXXX because this company had called my local police department on me and I was terrified.
I spoke with XXXX XXXX and asked him to take all of this money back because now I am terrified that I have committed a crime.
He asked me to XXXX XXXX the remaining balance of {$800.00} to $ XXXX XXXX XXXX XXXX XXXX. XXXX XXXX kept declining the transaction stating it was fraudulent.
My bank ( XXXX ) will not allow me to receive instant payments via XXXX XXXX but the Loan Manager XXXX XXXX asked me to XXXX XXXX back to myself. I explained to him that my bank won't allow me to receive instant payments it would be 24- 48 hrs before it would post. He then says I will put the money back in your account don't worry about anything.
|
| 12/21/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
Older American, Servicemember |
|
While on the lendingtree.com web page i was seeking an installment loan, I was re-directed to XXXX, who presented itsself as a genuine loan company. I followed the procedure,, then XXXX wanted my bank rt # and acct # to proceed, i supplied them with the information, believing they were the financial co that would be processing my loan, only to find out that i will need to supply them with my credit score from a credit resource they are affiliated with, for absolutely no cost, When i get to the XXXX XXXX XXXX XXXX i find out i can not proceed with my loan request untill i submit my credit card info and pay {$1.00} for the credit report, i submit the required {$1.00}, I see the report an then am put into a forced agreement telling me that i have now purchased a {$39.00} per mo credit XXXX product and the only way out is to phone them within 7 days to cancel. I immediately stay on the site and search for the telephone # to cancel. after A WHILE ii find it and cancel. so now i have no credit report, my banking information was fraudlentuly required by XXXX. and u don't have a clue why they require it, a waste of multiple hours, leaving myself open to identity theft. and I want Lending Tree to change their policy 's concerning, where customers are directed to when they think they are dealing with a reputable company represented by Lending Tree. Thank You
|
| 08/24/2016 |
Yes |
|
|
|
Web |
|
|
I was searching online for a loan of XXXX dollars. I contacted the lender 's ad. The following day I received a text message stating who the person was, name and ohone number. She said she could help me and that she wpuld email me a pre-application. I have saved the email and the phone messages. She asked for my bank account information and log in, which I provided. I know that was risky and I should n't have. She said she needed me to meet with XXXX of her employees to sign a form and confirm my identity. The women met me at a near by XXXX because I did n't want them at my home. The original contacte gave me the woman 's name who I was meeting and her cell number. I saved XXXX. That women just looked at my license and atm card. She sis not take down the information, but I know my license number was provided on the application. I had to write my account number and just my pin but not my debit card number. I was contacted that their would be withdrals and deposits and it was just a computer. Their were fraudulent checks mobile deposits and atm withdrawals, which I dont understand how that is possible. After my bank all of a sudden got returned checks and my account was over negative two thousand the fraud department thankfully froze my account. I have a credit union and they will not credit me anything unless I prove how this could be possible.
|
| 07/11/2016 |
No |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
Older American, Servicemember |
|
Went to lendingtree.com and checked on auto refinance rates. Provided our name, address and phone number and current auto loan interest rate and amount currently owed. Then the next day MANY companies pulled our CREDIT Reports.
We DID NOT Apply for Any Loans with any company. We DID NOT Authorize unknown companies ( never heard of them before ) to pull our CREDIT Reports.
This is a SCAM that has hurt our credit and we DID NOTHING Wrong and did NOT apply for any loans with anyone. We have contacted the credit bureaus ( XXXX, XXXX and XXXX ) but they give us excuses and are all hesitant to start disputes for these unauthorized credit inquiries. Our credit score is lower now due to all these Unauthorized Credit inquiries. This is VERY SERIOUS. Someone needs to Help and not allow companies like Lendingtree.com to allow lenders they associate with to be able to pull credit reports without AUTHORIZATION. If we DO NOT apply for a loan then our credit information is PRIVATE and any fly by night company should not be allowed to pull credit reports. Each time a credit report is pulled we loose XXXX points on our credit scores. So if Lendingtree gives out information to say XXXX companies and they all pulled our credit scores then we would loose XXXX points on our credit scores each. This is horrendous since it takes forever to improve a credit score.
|
| 11/08/2023 |
Yes |
|
- Applying for a mortgage or refinancing an existing mortgage
- Confusing or misleading advertising or marketing
|
|
Web |
Servicemember |
|
On XX/XX/, I submitted an online request through Lending Tree to find the best rates for a VA interest rate reduction loan ( VA IRRL ). I have yet to receive this information. What actually has happened is, I have been inundated with 30 to 50 calls everyday this week from random lenders that I have never heard of. I am getting calls as early as XXXX hours and as late as XXXX hours. The calls are coming about every 20 to 30 minutes consistently. They are contacting me about a VA Cash-out refinance, or home equity loans with their mortgage company. I had to turn off the ringers on my home phone and my cell phone. I asked several of these lenders how they got my contact information? Each of them stated from Lending Tree. This is unacceptable. Lending Tree should not be able to sell my information to all of these unknown mortgage companies that are not even offering the mortgage product information I requested on their website. Now I am overwhelmed with calls from companies trying to sell me a product that I didn't ask for. Of course Lending Tree references the fine print on their page that the consumer agrees to be contacted by their partners. If they are contacting me it should actually be for the mortgage product I requested. None of the several companies I spoke with offered a VA IRRL. This practice should be illegal if it is not already.
|
| 08/25/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I put in information through Lending Tree on XX/XX/2020 at XXXX XXXX. I clicked on XXXX XXXX 2.25 % for 48 months and continued from there. I never gave my full social security number to ANYONE. I used this chat feature on XXXX XXXX to ask how they could send me loan offers without running my credit because they didn't have my social. I wanted to make sure that this company would not do any hard inquiry on my credit, as I was just shopping around at the time and wanted to see what I could find. The person said " we don't need your social to get you approved. '' I looked today and I have received THREE hard inquiries to my credit score! What's worse -- the offer they actually sent over was a full 1.25 % higher than the " pre-approved '' rate. I reached out to XXXX XXXX and they said " you gave us express written permission to retrieve your credit when you clicked " continue '' on Lending tree and XXXX XXXX. They never had my info to run it, so they somehow found it and ran it saying that I gave them express permission to do so! This is completely unacceptable and absolutely unethical. Tiny fine print that allowed them to make three hard inquires -- and the person from the company told me the social wasn't even needed to continue. This company should not be allowed to continue doing this to innocent people!
|
| 05/18/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I was searching my offers for refinancing my auto loan through Lendigntree, and many offers came out, but I wasn't interested in any of them, 5 minutes later I received a email from credit karma telling me that a new hard inquiry was just added to my TransUnion credit report, and after that I received an email from XXXX saying " We have completed processing your loan application. Come back to our website '', I don't know who is this company and why they are doing a loan process without my permission, I wrote them but I still don't have an answer from them, so I don't want a hard inquiry if didn't do my consent, that will affect my credit score, the name who is shown in credit karma is XXXX XXXX, I already call them and they told me that they work with XXXX XXXX, so I called lendingtree to resolve this and they told me that they can give permission to do a load application because is in the disclosure that I accepted when I signed up, but when I Search the disclosure I found this : '' Credit. Any loan request you submit is NOT an application for credit. Rather, it is a request to be matched with Lenders to receive conditional loan offers from Lenders. You may have to complete a full application with a Lender before they will extend an unconditional loan offer. '' so they lied to me when I called
|
| 01/04/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
|
|
i am very disappointed with the banking industry..i feel completely disregarded and completely discriminated against because i live on a XXXX income. i have tried via numerous places including XXXX XXXX XXXX XXXX here in AZ to get a personal line of credit in order to pay off all my bills, they have refused me with no really good reason but to use my credit score as an excuse to deny me. I have also tried an online " XXXX XXXX '' and they also refused to give me a home equity line of credit '' also using the same excuse. I pay my bills each month regardless and all i wanted was to obtain money so i can replace my carpet and do some home repairs as well as pay off all my bills once and for all. NO ONE WANTS TO GIVE ME CREDIT. I HAVE PROVEN MY CREDIT WORTHINESS VIA XXXX LEASING CREDIT FOR 4 YEARS AND THEY TOO, REFUSED TO ALLOW ME TO BUY OUT MY XXXX XXXX WHICH I NEVER FALTERED A PAYMENT ON. IF THAT IS NOT DISCRIMINATION, I DO N'T KNOW WHAT IS. I HAVE 100 PERCENT EQUITY OF MY HOME AND I DESERVE SOME KIND OF RELIEF WITHOUT BEING FORCED OR PRESSURED TO EITHER FILE FOR BANKRUPTCY OR SETTLE FOR A DEBT RELIEF COMPANY WHICH ALSO WANT UP FRONT MONEY..I CAN NOT KEEP COMPLAINING ABOUT THESE ISSUES MORE THAN WHAT I HAVE DONE ENOUGH WITH THE CFPB BUT NEVER GET RESULTS OR HELP. WHY IS THAT?
|
| 04/11/2022 |
Yes |
- Mortgage
- Other type of mortgage
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I submitted an inquiry via Lending Tree with the intention of securing information about tapping into my home equity. When entered my information ( only my name, address, phone no and email address ), I was presented with several questions that didnt seem to align completely with all of my needs. I proceeded believing there would be an opportunity to speak with someone at a later date about a formal application process or have an opportunity to review rough loan estimates. I did receive a few estimates, but they were for short term loans as apposed to loans pertaining to a HELOC. Not once did I provide my social security number, salary information etc. for a formal financial profile review / application submission. I received two notifications from lending tree last night indicating that I hadnt met requirements for a loan, and that per my request that reached out to credit bureaus to obtain my credit profile information. I never have them permission to do so, and this will result in an additional inquiry. This company and its practices are deceptive, and its important that they fully do disclose their intentions via phone consultations. Its not legal to check someones credit without their permission- Im concerned about this matter, and it needs to be resolved right away.
|
| 07/08/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
Servicemember |
|
The following communication has been sent to Lending Tree in XX/XX/ when I was approved for a personal loan : " The Lending Tree results are totally UNACCEPTABLE!!!! Why on XXXX 's XXXX XXXX would I want a 32.99 % interest rate on a loan to consolidate credit card debt with an interest rate of 29.99 % THE POINT IS TO GET AN PERSONAL LOAN CONSOLIDATING DEBT AT A " LOWER INTEREST RATE '' YOU HAVE GOT TO BE KIDDEN ME? '' I refused the loan such that I have told reps not to contact me. I communicated we will not be doing business for any reason.
Recently, I looked into obtaining a mortgage loan working with different mortgage loan officers. Recently, I received phones again this week from Lending Tree trying to sell me products and services I do not want. The first call was when I was on vacation, XXXX XX/XX/XXXX, such that the second call transpired today XXXX XX/XX/XXXX.
I am tired of these people harassing me asking about service 's pertaining to my personal debt.
I do not need their help! I do not want their help! They are not to contact me for any reason. I have asked this of them over the phone, emails and through the XXXX. Now, I am resulting to use the CFPB.
Please put a stop to this, as their services are not for me!
Thank You.
|
| 10/01/2021 |
No |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
In early XXXX I was shopping around to find a loan for a new car purchase. During my internet search I was directed to Lending Tree at which time I was lead to believe that I was shopping for companies with the best rate. I submitted basic personal information, but at no time did I understand that I was submitting an application for a loan. I ended up going with a local financial institution, but this week I received a letter saying that I had been denied a loan with XXXX XXXX XXXX . I do not recall submitting an application for a loan, and believed that I was only inquiring into details of loans. So contacted XXXX XXXX XXXX and the representative proceeds to ask for my information. Name, phone number, and then the last four of my social security number. At that point I declined verify any additional PII data because I never shared the data with XXXX XXXX, but the representative confirmed that the application came from Lending Tree.
My issue is that Lending Tree is very misleading. There are a bunch of data points that are being collected upfront, and at no point was it ever disclosed that I was submitting an application for lending. If I knew that I was submitting an application I would have stopped or never started the inquiry.
|
| 04/06/2020 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- High-pressure sales tactics
|
|
Web |
|
|
I put my information into lending tree, not knowing that this counted as an implication. Nowhere in the description did it say that the information I was inputting would count as a credit application, I was under the assumption that I was just going to look at potential rates, not actually open an application. Since submitting my information, I have been bombarded almost non-stop by texts and phone calls from prospective lenders when I was just trying to get an idea of what a rate for a potential refinance for my car would be. I am submitting this complaint because I feel it was not adequately made clear that what I was submitting my info for was an application, rather than just some info to get an idea of what rates would be. The prompts did not appear to be an application, I believe they are purposefully designed to not look like an application to get people to fill them out. Nowhere did I see a consent item that say providing lending tree with my phone number would mean that various lenders would call me. The bombardment of phone calls and texts from potential lenders has been an annoyance, and I would like Lending Tree to better make clear what they are going to do with consumer information when it is typed in.
|
| 06/28/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
This is my second complaint. First one was initiated in XX/XX/XXXX, which Lending Tree responded XX/XX/XXXX : Complaint XXXX XXXX XXXX ) Lending Tree 's XXXX XXXX response was false. 2 ) As of XX/XX/XXXX, the balance of {$8900.00} still appears 3 ) They fail to mention, they used the wrong account number in the XXXX XXXX account. 4 ) They also failed to mention the all the other payments that made the account up to date. XX/XX/XXXX payment made XX/XX/XXXX for {$1200.00} 5 ) XXXX payment made XX/XX/XXXX for {$1200.00} 6 ) XX/XX/XXXX Payment made XX/XX/XXXX {$1200.00} ( after they had the wrong bank number ) 7 ) On XX/XX/XXXX a payment of {$8900.00} was made to pay off the account due to their not allowing us to send a check saying they could not guarantee it would arrive or be posted on time, regardless of how early it arrived. As a result of these payments, over {$12000.00} in payments within 90 days. They still have the balance and are calling this account 30 days late. This needs to be removed immediately or I will file a civil suit. PS - Your system was very difficult to use and only now was I able to see the response for the first time and respond. thank you for fixing the password issues.
|
| 01/03/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
I applied on XXXX XXXX website for a personal loan. I was declined. They sent me an email telling me to login to my dashboard. So I click on email link to go to the dashboard. And this dashboard has a wrong physical address on my account. I was very concerned because I am the victim of ID theft. I called customer service and wanted an answer. The agent said I didn't know what I was doing and I told him English is my first language and I know how to read and I did know what I was doing. He asked his manager and then said " that happens, the wrong address on the account, be we don't know why, just login and update it. '' They didn't take my concern seriously at all. I had a problem applying for this loan. At first, they ask to verify your identity and ask for your last 4 digits of your social security number. And your address. But then I got a message saying they couldn't verify my information. I then entered my entire full length 9 digit social security number. Now I'm afraid someone stole my identity again. He did say my loan application was declined based off my real address, not this fake address, but how do I know this is accurate. Now I have to pull my credit reports to see if this fake address shows up.
|
| 01/29/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Web |
|
|
Applied for a personal loan through lending tree, was contacted by a XXXX XXXX from XXXX XXXX XXXX @ XXXX, then onto a direct number @ XXXX out of Georgia on XX/XX/18. He stated I could set up a loan to pay off some hospital debt and clear up my credit, with a personal loan. I had to purchase insurance for it, by linking my account with XXXX XXXX XXXX purchases totaling {$800.00}. He says they mobile deposit through your bank account login with a check from XXXX, XXXX for the {$800.00} to make it credited that day. Then the routing number is set up for the loan/automatic payments, and you reset your login/password. The deposit becomes fraud, and is not accepted by the bank. He said they write reports to the FTC to report for credit scores, therefore trying to convince the consumer into a loan program for helping you.
I also received a strange threatening voicemail from an unknown caller in a voice altered tone, the day after blocking both numbers. Just said ( my name ), your next. I was being bombarded with loan offers and still continue to get calls and emails, so Im not sure if this was related. After applying through lending tree, I felt preyed upon being a low income single parent
|
| 01/05/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I was exploring Interest Rates for a purchase of a vehicle. I utilized XXXX. I was unaware that by using XXXX XXXX that I would have multiple inquiries on my report. I would not have proceeded otherwise ; as I am very conscientious about applying for credit. I started to get alerts regarding inquiry. I was able to identify XXXX XXXX as the party responsible. I contacted them to advise that I was not aware that this would generate a credit inquiry. I was advised that is was in paragraph 5 ; which is below View Free Offers however ; if you are using a mobile device ; the paragraphs do not readily display on the screen. Typically, other websites, make you scroll down or actually check a box to agree before proceeding. I have seen other complaints regarding XXXX XXXX regarding this issue and they are not being transparent to the customers on purpose so they can generate leads. I was advised that up to 5 inquires could be sent. I have a picture of how it shows on my XXXX XXXX that I can provide. I am unable to dispute inquiries on my credit report and I am not sure how this will impact my credit score. Further, I had already purchased a vehicle and I am still getting credit inquiries.
|
| 05/13/2016 |
No |
- Consumer Loan
- Installment loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
I recently applied for a loan online from Lending Tree/XXXX XXXX and was pre-approved, and then proceeded to complete my application by phone. I was told over the phone that the loan had been finally approved at the rates I was quoted online, but was then transferred ( by phone ) to a local branch to make an appointment to sign the paperwork. That phone representative then quoted me a rate more than twice the original amount and tried to sell me an auto loan instead.
This is a classic bait-and-switch scheme. They may have fine-print disclosures in the Terms and Conditions, but they should not be allowed to misrepresent the product to the consumer in this manner, which is misleading and false. They prey upon desperate consumers who need funds on an urgent basis and wear them down by keeping them on the phone for a long time, ultimately persuading them to accept a product for which the consumer pays a drastically higher rate, if they agree.
They transferred me several times, and finally connected me to some kind of financial institution called XXXX XXXX XXXX at XXXX XXXX XXXX. in XXXX XXXX, NJ, XXXX.
This is truly a horrifying scheme.
|
| 01/14/2023 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
Hello, I am in the market to find a loan for a new car. I found the site Lending Tree where I read that I could get the rates from several companies. I filled out the form and at no time was told I would be getting a hard inquiry from any companies. The form led me to believe I was only going to get general rates ( which of course they hide behind these forms ). After filling it out, I was told the companies would contact me. What I am now receiving is full on loan application responses with hard inquires done. Some of these are coming from companies that were not even mentioned on the application.
I called the company and was told the possibility of a hard pull on my credit was noted in their disclosure forms. These forms were not presented nor mentioned during the process noted above. I would have never agreed to have hard inquires as I already have 6 on my account and have waited over a year to bring that down from 12. Now I expect to have many more that were never wanted or asked for.
Needless to say I feel very misled and lied to. My family depends on my credit score and they have done significant damage to it.
|
| 04/21/2018 |
Yes |
- Vehicle loan or lease
- Loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XX/XX/18, I was browsing on refinancing my current vehicle. I came across the XXXX XXXX website and just for my own curiosity filled out their form to see what kind of offers were out there. I did not provide my social security because I was not that serious about refinancing. If I had been asked to provide my SSN, I would have stopped right there and forgotten about the whole thing. Next thing I know, I received a credit monitoring alert that my credit report had been pulled. I called Lending Tree to see how this was possible given that I had not provided a SSN. Apparently they do not need you to provide this to be able to pull your credit report and I agreed to all this by clicking on the Submit button because buried deep in the Terms of Service this means I had consented. I admit I did not read all 30 pages of their terms of service prior to hitting the submit button because I thought I was safe considering I had not provided my SSN to them. How is this even legal?? What a scam. They count on consumers not reading the fine print and will continue to get away with this very deceptive business tactic.
|
| 05/03/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
My concern is regarding secure private information.
On XX/XX/XXXX this year I following an online ad regarding mortgage refinancing from XXXX. I filled in the online form which requested only my last 4 digits of my social security number. XXXX referred my inquiry to XXXX and a representative contacted me by phone shortly after.
We discussed the options I have. I inquired about a certain loan that was attractive to me and I specifically requested not to run my credit score at this time because I wasn't ready. To my surprise, the rep replied that he had already done so while we were talking.
I asked him how did he get my social security number and he replied that he received it from XXXX. I said that I only gave them the last 4 digits and he said that they have the technology to figure out my social security number. This statement trigged my suspicion that there is a broader issue of breach of information privacy at XXXX I am filling this complaint hoping that it will spark an investigation in online data security practices. Is there an exchange of unauthorized private data information online?
|
| 05/18/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Problem with cash advance
|
|
Web |
|
|
I was told to purchase {$200.00} worth of XXXX cards and to read the scratch off numbers on the back of them off to them and I would get a loan of XXXX dollars refunding me the money for the cards they said they just wanted to get me familiar with the cost of paying the loan back so I did it and then they wanted me to buy {$400.00} worth of XXXX cards after that to proceed the final process and being my first time ever doing a loan I did n't know how it worked and not until they asked for the {$400.00} worth of cards did o realize it was a scam and I asked for a refund for my {$200.00} and they laughed and said noo and they sent mee texts and everything saying my loan was approved and it said the name of the company was lending tree and all of this happened on XXXX 2017 and o was wondering if there was anyway I can get my money back as they left various numbers from which I called them from and they said they were in XXXX with XXXX and XXXX being the primary numbers they used with the managers name being XXXX and the other number the mans name was XXXX XXXX
|
| 03/27/2019 |
Yes |
- Money transfer, virtual currency, or money service
- Debt settlement
|
|
|
Web |
|
|
Here is the e mail sent to me, it is a XXXX XXXX portraying as XXXX XXXX who only looks for lender. He asked me for XXXX dollars to be taken out of my bank to give me a XXXX dollar loan.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX / XXXX XXXX XXXX XXXX To : XXXX, XXXX, XXXX, XXXX XX/XX/XXXX at XXXX XXXX Hello, Congratulations!!
Your Loan Application has been successfully approved for {$10000.00} By Our Company XXXX XXXX. To get this Loan, You do not pay any Upfront Payment. Fund would be credited into 45 minutes and your loan Approval ID, XXXX Total Loan Approval : {$10000.00} Your First Payment will be debited on the next month of your loan staring month.
Once the Loan proceeds are available in your Bank Account, You can also begin making manual loan payments. There is no fee or penalty for making early payment on your loan, and you may make payment at any time.
Complete Your Verification Part so we can be sure that Fund is going to Right hand and you are correct person to get this loan. Your loan Manager is available on Direct Line Number ( XXXX ) XXXX XXXX XXXX
|
| 01/24/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
On the afternoon of Thursday, XX/XX/XXXX, I entered my information at XXXX indicating my interest in a {$23000.00} personal loan. After completing the information, I was presented with several loan offers. I clicked 'Continue ' on an offer from XXXX. I assumed that they were able to extend these offers after doing a soft-pull on my credit report and that the offers were legitimate and not just click-bait to get you to apply. I was then taken to XXXX 's application page where I completed the rest of the customary loan application information. After hitting the submit button, I was notified by my credit monitoring services that XXXX had done a hard-pull on my XXXX and XXXX credit bureaus. This was expected. Then XXXX informed me that my request had been denied. This was NOT expected. If I had thought they were going to deny the application, then I would not have applied. Now I have 2 new inquiries on these bureaus that will affect my score and my ability to borrow funds in the future. If the 'offers ' from XXXX were conditional, they should have made that clear.
|
| 07/21/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Older American, Servicemember |
|
please look at previous complaint XXXX and XXXX I feel like im playing wack a mole This is a debt that shouldn't have ever happen A XXXX XXXX was taken out of the original loan that was canceled on the first business day after consultation Actually the loan was pushed thru before I left their office on the consultation day unknown to me I have a letterhead I assumed was sold to XXXX IN Which i thought i had settled the issue Then I got a collection notice from XXXX which was now the company trying to collect an illegal debt That was soon settled Now XXXX XXXX is trying to collect that same debt which is confusing more so on the original collection I have a letterhead that has XXXX XXXX XXXX XXXX XXXX On the first collection The amount that was taken out should not have happen Loan was canceled on First business day after consultation Also It shouldn't be on my credit report because IT Was For a Medical procedure This is running my credit I have been very careful with my credit and havent paid a late bill in over! 0 years please help me clear up this issue
|
| 01/30/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
Today, XX/XX/19, a XXXX XXXX rip off scam company called me about a loan request I had made that they found online. They told me I was approved for $ XXXX {$10000.00} and I said I only needed the minimum amount of {$2000.00} which they then told me would be a fixed {$180.00} taken out of my account every month. I trusted that this was who they said they were and didnt realize until later that XXXX XXXX doesnt actually give loans but sets you up with a lender instead. I gave these people my personal information and bank information but told them I wanted to opt out of the whole program. I told them that over the phone and through an email. I have both emails they sent me. I canceled my debit card since they asked for that information too and am not sure if I need to cancel my bank account. I am scared since my paycheck gets deposited twice a month and my taxes are getting deposited soon as well. I have the phone number they called me from as well : # XXXX Attached is the loan agreement they sent me and their emails with my replies.
|
| 02/16/2022 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
Bait and Switch Advertising... XXXX... .Lendingtree is Advertising a Interest Rate ( APR ) that is not real and is false. This feels predatory in nature. Once I clicked on the ad and gave my information on the website, 5 diff banks called me and said the rate does not exist. So, I called the Lending Tree Corporate and spoke to XXXX XXXX XXXX XXXX about this. They had no explanation or solution. Thus, I opened a case # XXXX. I have copies of this email that was send out to several hundred thousand people and this rate is not available and is malicious in nature. As I time this email, I am continuing to get calls about a rate that does not exist.
They advertise a 2.03 % 15 year Fixed Rate in order to get people to call in then they switch you to a higher rate or different product. Not one of the lenders could account for this discripency. I am ready to move forward with the 2.03 % 15year ( fictional ) rate, but yet no one can give this too me per the ad. I ahve a copy of this ad, please feel free to contact me at XXXX or XXXX
|
| 02/07/2020 |
No |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
I became homeless and my purse was stolen at XXXX I lost my wallet and ID as well as my debit card. I was in a very abusive relationship and suffered XXXX XXXX. Which caused me some issues and I forgot to contact the company I was making payments on already. They threatened to arrest me and go to my families home to warrant a arrest and they would not assist me. They demanded {$2500.00} to settle outside of court and I told them I couldnt and if they could mail me court papers if I have no options left but I didnt commit fraud or didnt pay they was a history of payments I just cant remember a gap of my memory. I have bank proof and I paid a lump some on a prepaid card. The threats they made scared my sister and myself to where I had a XXXX XXXX and tried to remember who I spoke with and how my payments were not on auto pay anymore. I am now scared and anxious I am barely getting my life back together and offered auto payments again with new debit card. She said no and if I had a lawyer present.
|
| 07/22/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Web |
Servicemember |
|
We applied for a loan with lending tree on Wed XX/XX/XXXX within two min we got a call from loan officer XXXX XXXX told us we were approved for a {$5000.00} loan thro XXXX XXXX XXXX and that they required 5 % ( {$250.00} ) security deposits because our credit score was under 700. We called XXXX XXXX and they knew nothing of this. When asked why XXXX didnt know he answer us wither deal with its investors not the branch. We followed the directions borrowed the {$250.00} from my mother and sent the {$250.00} and within 5 min we got an email forwarded from XXXX fromNV department of finance saying we had to pay another {$320.00} + {$8.00} stamp fee in fees to the state of NV, well I called the state finance department and that is when we learned we had been scammed. We have reported them to IC3, Interpol, XXXX, and the real lending tree. We want our money back ASAP, they wont answer or return calls or emails and now today Monday the XXXX their phone number is disconnected. I have all their info.
|
| 04/03/2018 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I entered my vehicle info and last 4 of my social into XXXX and they somehow obtained and then shared my entire social security, my contact and all my personal information with more than 5 third party companies. All of these 3rd parties then conducted a hard pull of my credit without my expressed and written permission. I've spoken to XXXX XXXX in advance and requested that these hard pulls be immediately removed from my credit and they have refused. After speaking with management, they claim that by providing the last 4 of my social I gave them permission to pull my credit but I did not.
Somehow they were able to go through another 3rd party and obtain my personal information, somehow including my entire social security number and share it with multiple other companies who have been relentlessly calling and emailing me all with in an hour and hard pulling my credit. I did not sign any paperwork giving anyone permission to pull my credit from XXXX XXXX or any of their partners.
|
| 03/21/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
A mortgage company called Lending Tree is claiming that they assumed I authorized them to run a credit check /pull credit score by hard checking. I am absolutely sure that I did not do any such thing because the company didnt seem credible enough anyway. They have no proof of my authorization in any way. I am requesting that you take action against this fraudulent practice who are abusing their actions. This could impact my credit history in the future and it has in the present. Please please do something, I do not want any identity theft or other such criminal offenses happening with me. I will in no way pay for any misuse of my information that this fraudulent company has. I am sure this is an illegal offence. I want them to take responsibility for this action and make sure my social security is removed from their files/systems etc. how can they claim I gave then my SSN when i did not! I want proof, I am a 1000 % sure I did not. They are scamming people. Please help!
|
| 12/13/2023 |
Yes |
- Debt or credit management
- Credit repair services
|
- Confusing or misleading advertising or marketing
|
|
Web |
Servicemember |
|
My complaint is on a company called lending tree LLC, this company is constantly on my XXXX account becouse I tried to get a loan through them 3 or 4 years ago to buy a house, I was denied that loan becouse of my credit report, and they have been on my XXXX account leaving messages for me to get approved for a mortgage loan, personal loans, and whatever other kinds of loans the offer and promoting different ways to get financial assistance for my business and personal loans needs but every time I try for a loan through them they turn me down, why do the keep asking me to apply for a loan when they always turn me down. You would think that they would Finnaly stop sending me invettations to apply if they are just going to turn them down, they have sent me 6 invettations to apply for a loan in the last couple of days after turning me down for a loan a week ago, then they suggest you apply for less money, and then turn you down again and so on and so on!
|
| 04/18/2017 |
Yes |
|
- Application, originator, mortgage broker
|
|
Web |
|
|
Let me say first that I have already checked and AM COMPLETELY ELIGIBLE FOR THE HARP LOAN PROGRAM. With that said : I was looking for information on the HARP loan program. I was on an advertisemtment page this page : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX reading information about HARP. The link on this page took me to this page : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The HARP Program is being used to BAIT PEOPLE where their true motive is to write VA loans. This advertisement is both misleading and FALSE ADVERTISING. I n addition they used my information to do a HARD inquirey on my credit record. I ONLY authorized them to do a soft pull for purposes of using the information for HARP.
|
| 05/13/2018 |
No |
- Student loan
- Private student loan
|
- Struggling to repay your loan
- Can't get other flexible options for repaying your loan
|
|
Web |
Servicemember |
|
I went XXXX XXXX and finished with an XXXX and XXXX. I became severely I'll with a XXXX XXXX causing XXXX XXXX. I took a private loan from XXXX as a last resort to pay for my final semester as the Federal loans were denied. XXXX XXXX XXXX XXXX ended up closing my bank account with my social security and SSI / XXXX payments and my bank account is shut down I have no access to my bank account and am occuring {$34.00} overdraft fees everyday and don't have money to pay it off. I have been paying student loans and made a large payment of {$1000.00} two-three months before account was shut down and {$150.00} a month on Federal loans since then. I wasn't served properly and never knew there was a lawsuit against me. XXXX XXXX XXXX the attorney filed suit in southern California when I live in northern California. I've lost XXXX XXXX from stress grinding them at night as I cracked the roots. I have had to secure counsel to help with this issue.
|
| 01/28/2021 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
Lendingtree is using deceptive practices to pull your credit information and give to 3rd Party vendors without you being aware. Their website is setup in a way where the consumer answers very generic questions about your home, then they ask for your name and DOB. Buried deep within disclaimers they claim the consumer electronically signs and gives consent for them to match the information you give to pull credit report information and your SSN to give to 3rd Party vendors. There is no way a consumer has any indication they will use this information to pull your social and its purposely designed this way. They also claim you give up all your rights with your electronic signature. There is no where during the process that explicitly states you are electronically signing anything. This needs to be stopped and not allow them to hide behind hidden disclaimers hidden deep within their website which says you agree if you browse their website.
|
| 08/31/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XX/XX/XXXX, I submitted basic personal information and income on XXXX for the purposes of refinancing an auto loan.
During the process, the online service asked me for the last 4 digits of my SSN. Also, it stated this was not a hard pull of your credit and wouldn't affect your score.
Since submitting my information XXXX ( loan service provided affiliated with XXXX ) has sent my information to banks and they are hard pulling my credit.
I have called the banks which directed be to contact XXXX which in turn directed me to contact XXXX XXXX. They admitted that it says that in the process but in the T & Cs, it says they sell the information to external vendors who with basic personal information and the last 4 digits of my SSN, retrieve my full SSN and start applying on my behalf.
This is completely deceptive practices and adversely effected my credit. I am hoping the CFPB can step in and resolve this terrible practice.
|
| 11/14/2019 |
Yes |
- Checking or savings account
- Checking account
|
- Managing an account
- Fee problem
|
|
Web |
|
|
my name is XXXX XXXX and i was scammed by a fake loan website. This person called me and acted like he was from lending tree and he had all my information. he even called my bank and acted like me and filed many claims to my account he also had my bank reverse multiple car payments back onto my bank account. he told me the money that was in my bank account was sent from the loan company and in order to be accepted for the loan i have to send them back gift cards for XXXX dollars so they can prove that i was who i said i was. They said the money they sent to my account was from them and they needed me to send it back to them. My bank is not doing anything to help. I need my money back i need to pay my car payments back and i am really stressed about this. I have emails and text messages from the person who scammed me. I can send you whatever you need. Please help me get my money back and find out who did this to me.
|
| 09/07/2017 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I contacted Lending Tree ( XXXX XXXX ) about getting quotes for a Home Equity Loan in the state of Texas. I was assured by the privacy statement and disclosure rules that my information would be shared with up to 5 partner companies to get home equity loan offers. Instead, it turns out that none of the affiliated lenders do traditional Home Equity Loans, but every call and email I received from their partners was for a cash-out refinance, which is a completely different product. This is incredibly deceptive. My personal protected information was shared with five other parties without my consent, because I did NOT request cash-out refi quotes, I requested Home Equity Loan quotes. Every representative I spoke to on the phone was clear that their companies do n't offer Home Equity Loans or HELOCs in Texas, and that Lending Tree always sends them cases like mine knowing full well that it 's a different product.
|
| 11/23/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
XX/XX/2018 At around XXXX XXXX I opened an email from XXXX XXXX, and I opened the email and it said that it was a no obligation to get a response and nothing would effect my credit score or rating, however I found out later in the day They did ding my credit score. My credit score is Poor already and I am trying to refinance the house I and my children are in and now my scores are affected and lower then before.
I am waiting for XXXX XXXX and XXXX XXXX and going through the courts for this, I wanted to get a quote on what the payments would be reduced to, however found that there were no savings to be had after taxes, principle and interest where added.
So, I am very concerned and want my scores put back to normal XXXX XXXX has no right to take advantage by claiming these things. I am used to having my husband do these thypes of things and feel taken advantage of, and lied to. XXXX XXXX
|
| 10/23/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I was on my XXXX yesterday and saw an advertisement for a mortgage with an interest rate of 2 % with and apr stated of 2.14 %. I swiped on it and filled out information for a call back, only to be told that lowest rate possible would be 2.25 % and I would have to pay an extreme amount of fees to get that, which would make the apr way higher than 2.14 % bc that takes into account the fees spread over the life of the loan. This is not just false advertising, its deceptive practice and is against the law. Lending Tree is the parent company that it went through, but it was also under the name XXXX, XXXX XXXX XXXX, XXXX ... .... they all are click bait for lending tree to sell my information to a local lender, who, has no clue what they are advertising and aren't able to deliver. This violates the advertising rules and is exactly what the laws were designed to stop.
|
| 04/25/2021 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
On XX/XX/2021 submitted a requested to compare auto loan rates on Lending Tree with the promise it would not effect my credit or credit score. After this I received email alerts showing a hard pull on my credit from XXXX of XXXX. I also received calls and emails from said dealership. I contacted XXXX of XXXX and asked why they ran my credit. They told me Lending Tree provided the permission to run my credit and that multiple dealerships have been given permission as well. I called Lending Tree, they said they could do this even though their website promised not to. They stated that the information was in the fine print at the bottom of the " submit '' page. What both of these companies did was immoral and illegal, I gave no one express permission to run hard inquiry on my credit. Lending Tree 's website is extremely misleading and untruthful.
XXXX XXXX XXXX
|
| 08/31/2020 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Problem with additional add-on products or services purchased with the loan
|
|
Web |
|
|
I applied for a auto refi loan with XXXX through Lending Tree to get a better interest rate and lower monthly payment about two weeks ago and discovered an error on my credit report. Today, I called and the error had been corrected with an improved credit score of XXXX. XXXX is a scam -- in order to obtain an auto loan with a decent interest rate and payment customers have to agree to purchase GAP insurance. The offer was a 5.1 % interest rate which is better than my present 7.99 %. I refused the deal because the sales rep stated that my payment will increase from {$550.00} to {$570.00} and not decreased. The reason for this offer is that I refused GAP insurance. There is no way my new monthly payment at 5.1 % interest for the same amount of months would increase instead of decrease. This is a total scam, and this company should be shut down immediately.
|
| 02/12/2021 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I am interested in refinancing my mortgage. I saw an ad for Lending Tree online and filled out a form to have some lenders reach out to me about the possibility of refinancing. I did not realize how many calls I would get or who Lending Tree would sell my information to. I will never do that again! I started getting around 20 calls a day and many were repeated throughout the day.
My compliant is that I believe my information was also sold to fraudsters. After filling out the form, I started getting calls that the SSN administration had an officer of the law that needed to speak to me. Or that I was going to be arrested if I did not press 1 to speak to an officer of the law.
I can't prove it, but, these calls came out of no where and were incessant after I filled out the form on Lending Tree. I believe Lending Tree sold my information to fraudsters.
|
| 04/14/2023 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
You guys need to step in and get control of these deceptive advertising. I see ads all the time for HELOCs at super low rates that are not even close to being real. I recently saw and advertisement by Lending Tree, where they advertised a HELOC for 6.5 %. There was not approval criteria listed on the ad. I applied, and I am very well qualified with 35 % LTV, very low DTI and XXXX north of XXXX. Well none of that mattered because not a single lender I spoke to has rates anywhere near 6.5 %. all of them are in the 9 % range. You need to eliminate companies like lending tree where they just shotgun your application info to a million lenders. then we have to go through a handful of conversations that take a lot of time, only to find out the rates aren't even close to what is advertised. To me this is deceptive advertising and should be a finable offense.
|
| 01/19/2023 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
Today XXXX I completed a request online with LendingTree to get information on home equity loans. I had 3 representatives from mortgage companies call me. XXXX XXXX from XXXX XXXX XXXX XXXX a Loan Officer NMLS # : XXXX ( XXXX ) XXXX called me and after discussing what I was looking for XXXX wanted to confirm she had the correct social security number for me, I was extremely concerned since I never gave her, her company or LendingTree my social security number. I asked how she had my ss # and she said it was on the form she received from LendingTree. How can LendingTree obtain my social security number without my permission and how are they allowed to share with others without my permission? I have worked hard to build a good credit score and I thought I protected my personal information. I would like them to never be allowed to do this again.
|
| 11/10/2018 |
No |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
On XX/XX/XXXX I was searching the web for auto loan refinance rates. I found appealing rates on XXXX. The advertised rates were 2.24 % for a 60 months loan based on a XXXX and with an excellent credit of 720+ Considering that I had a XXXX credit score and my current loan rate is 3.87 % I decided to submit an application on XX/XX/XXXX with one of the XXXX partners listed there, XXXX .
Once they ran my credit they offer me a 2.99 % and let me know that those rates advertised are old from the begging of the year or so and are lo longer available. I did all the research and read all fine print and disclosure before applying and did not find any information or notation on the expiration for this rates. There should be some type of regulation that forces XXXX to update their rates and to not advertise false rates. XXXX and what theyre offering
|
| 12/01/2017 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
XXXX XXXX advertises as a highly rated auto loan lender. They do n't clearly indicate prior to asking any personal information that they are intermediaries and are selling your information to several lenders. At the end when prompted to enter the last 4 digits of ss #, they do n't give you a warning that proceeding will cause several companies to pull your credit. Instead of a 'submit ' button clearly identified as last step before your information is released to them, their button says 'View Free Rates ', once you click on that, the screen disappears and no rates are given or provided.
Then i called their phone number and that is when I was explained that i had authorized several companies to pull my credit.
This is deceifull and not at all what i wanted, and could cause my score to go down due to the inquiries.
Very upsetting
|
| 05/20/2016 |
No |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
Dispute is with LendingTree, an agency who claims to provide you with options to " save '' on your current auto loan. I am very disappointed with the service! Numerous ( separate ) inquiries by their partners were done after accepting their offer to " save ''. I called the different companies who inquired on my credit and was told that the authorization to pull credit was submitted by Lendingtree. I did not authorize for separate inquiries to be done! I called Lendingtree and was expecting for them to be " apologetic '', instead the representative showed no apathy. She mentioned that the disclosure to run numerous inquiries was on the request. I checked the application and the disclosure was very subtle, thus very deceiving. After all this commotion, I did not receive an offer that would actually save me money.
|
| 10/15/2023 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Personal line of credit
|
- Problem with cash advance
|
|
Web |
|
|
I was trying to get a personal loan, company claiming to be Lendingtree approved me for {$3000.00}. On XXXX morning there was a deposit into my checking account with XXXX XXXX of {$800.00} dollars. Company said I had to repay to show signs of trust. They directed me to go to XXXX and buy XXXX gift cards and put the money on it and call back with gift card numbers amount on each XXXX and I did because it was not my money. As soon as I got home they called telling me I had to do it again XXXX more time. I said no, hung up and blocked their number XXXX. I am going to my bank on XXXX to close out my account because I don't know what their intentions really are. My gut told me it was wrong, I have not lost anything yet and hopefully I can be proactive in Changing my bank account. This was wrong
|
| 09/19/2016 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
I have been contacted by several financial institutions offering to refinance my mortgage. The representatives told me that they got my information from XXXX XXXX. I did not submit any application for refinancing anywhere. I think that XXXX XXXX gave my personal info to all the financial institutions offing refinancing, because I am being bombarded with e-mail from XXXX, Quicken Loans etc. I want them to stop contacting me and XXXX XXXX to remove my personal information from their scummy database. I did not give them permission to check my credit score or any other information that they seem to get somewhere on line and distributed without my consent to other financial information. I want XXXX XXXX to remove my personal information from their website immediately!
|
| 06/25/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
Tried to get a loan through " Lending tree ''. This company said I had to verify my bank so they had transferred {$990.00} to my account and then had me with draw this amount and send it bank through XXXX XXXX They then stated my credit score was still to low and so they deposited another {$1900.00} dollars into my bank at this point my bank checked where the money was coming from. The money was fraudulent checks from XXXX XXXX nothing to do with lending tree. My bank dispute the {$1900.00} but won't dispute the {$990.00} due to it leaving the account even though I had no idea what was happening. I will now be forced to pay the {$990.00} back to the bank when I needed financial help to begin with. All of this took place through XXXX XXXX XX/XX/XXXX.
|
| 02/01/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I was considering looking for a new vehicle and wanted to get an idea of the monthly costs to see if I could afford it. I saw Lending Tree and it was advertised to me that I could use it to see if I prequalified for any loans and see what the rates would look like. At no point did I agree to a hard inquiry from any financing company but now I'm seeing 2 new Hard inquiries popping up on my credit report, as of right now XXXX XXXX and XXXX XXXX. I never asked for these companies to do a hard inquiry. I don't know which companies lending tree reaches out to and I don't know how to reach all them to tell them I'm not interested in any the loans they have to offer especially when I wasn't even sure if getting a vehicle was even possible for me right now.
|
| 05/05/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
On XX/XX/XXXX i received a text message saying a have been approved from a man XXXX XXXX saying he is a rep. from XXXX XXXX and that i was approved fir XXXX $ and pay XXXX monthly. I was told that i have to pay a security deposit if XXXX in case i couldn't pay one month that security would cover it. XX/XX/XXXX i called him and he told me to go to XXXX and purchase a XXXX XXXX for the amount ofXXXX i had to buy oneXXXX card and a XXXX dollar card. He received the information and then said he was contacting the account department XXXX then later said i said have to pay an additional fee ofXXXX dollars because i was late accepting the loan. I refused to do so so i asked for my money back. He then hung up anger i haven't heard from XXXX XXXX since..
|
| 05/10/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
Servicemember |
|
Person identifying self as XXXX XXXX with " Lending Tree XXXX XXXX '' attempted to gain access to my online banking information. When I found the supposed email he sent to me regarding a loan request, he stated that he saw I had 'opened ' the email ( no read receipt was sent ). I reviewed the email and found multiple descrepancies with the formatting, spelling and punctuation layouts. The attached PDF file was very obvious that he was attempting to scam me, and I had already given him routing/account information for XXXX and my debit card information. I disconnected the call immediately and proceeded to freeze my credit on all three reporting bureaus and locked my debit card immediately and moved money from my bank account to another account.
|
| 04/29/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
|
|
|
Web |
|
|
This group of scammers ( claiming to be from LendingTree ) reached out in the afternoon claiming that I was already approved and guaranteed for a {$2000.00} loan, but that due to my poor credit score I needed to send them back the money they would send me first. They had me electronically sign and send back a PDF document agreement of their process via email, then they used my XXXX XXXX account information and credentials to file claims to rack up {$2200.00} in payment reversals. They then asked me to send them that {$2200.00} via XXXX XXXX, after which I would be on a brief waiting list to receive the {$2000.00} loan in my bank account before the end of the day. These scammers have my SSN, my drivers license number, and even my signature.
|
| 02/12/2020 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Problem with additional add-on products or services
|
|
Web |
Older American |
|
i was appling for a personal loan. i recieved a call from a man named XXXX saying he was from Lending tree. after appling i was told to get a verification card with the first months payment as a XXXX gift card for {$150.00}. I did and read him the number off back.Then I was told Alabama wanted taxes before releasing funds of another {$150.00} sent the same way. Then I was told one card was not acivated at the store ( XXXX XXXX ) so I went there and they even called main office, but no help. I even called Lending Tree and they told me fraud and to get ahold of you Phone number of XXXX is XXXX XXXX cards number are XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX this happened on XXXX and XXXX, 2020. I have called XXXX as the money on cards is gone
|
| 05/04/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
Servicemember |
|
Lending tree sent me an email after having pulled a hard check on my credit, without my permission, to offer a personal loan. Following the rabbit hole because I did need a loan, I was declined for a lack of revolving credit and a dismissed bankruptcy for 6 years ago, meaning I have never been bankrupt. They should never have made a hard pull on my credit without my permission, they should have never offered a loan based off my credit score that they never intended to follow through with. Their email bombardment offering me loans after I was declined is a slap in the face. They sent me a disclosure after pulling my credit report the first time without permission which I have a copy of and was sent days before I applied.
|
| 06/01/2016 |
No |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
I visited the Lending Tree website and clicked on a link that said " view your free offers ''. I entered name, address and supposedly my last XXXX digits of my social ( per lending tree ). At no time was I told I was applying for a loan or my credit would be run. I am now getting tons of emails and call re : my loan application. I DID NOT apply for a loan or give permission to run my credit. Sent XXXX emails to lending tree customer service with no response. Called today and was told that at very bottom of the page there is a terms and conditions link. This is unacceptable. At no point did there site say ... loan application. There has been several hits on my credit report ... ..and I did n't apply for a loan.
|
| 12/21/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
I applied for some personal loans on a few sites, and apparently my information was sold to numerous foreign groups who started calling repeatedly and aggressively saying they were from legitimate companies like XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX. I spoke to numerous representatives who were all promising loans but needed a deposit first. One company did not want money, but {$200.00} in XXXX cards saying that the money would be refunded after the first payment. I called the police and they have opened a report. I called XXXX XXXXXXXX XXXX and they are aware of the scam. Everyone seemed to be aware but me. I had sent them my ID, and they already had all of my banking information as well.
|
| 07/20/2020 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
Went through the signup process at lendingtree.com to receive a quote for an auto loan.
There is a 10+ page process to this, and around page 6 they quickly flash a consent form where they've conditioned you to not look.
At no point did I have to check a box, or read through and agree to the sharing of my information with a third party. It was implicit in me filling out the form.
I believe this is against the spirit of the GLBA if not outright illegal.
In addition, they refuse to delete my personal information and don't seem to have any means to undo its sharing.
Without my explicit consent, they have permanently and intentionally caused a breach in my financial privacy for their financial gain.
|
| 12/04/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
Older American |
|
I have tried twice to correct a major error on my credit report. The information first came from lending tree, who claims the information comes from XXXX XXXX. I have twice contacted lending tree to dispute this, and they say that they have verified the information which is impossible. I have never had student loans, as my education was paid for at the time I attended college and XXXX XXXX which was XXXX through XXXX. If they truly tried to verify that they would find that my Social Security number or any information about myself does not match. They claim the loan was taken in XXXX, at which time I lived in Florida. Please try to help me with this, as they keep telling me its been verified. Thank you
|
| 04/26/2021 |
Yes |
- Debt collection
- I do not know
|
- False statements or representation
- Indicated you were committing crime by not paying debt
|
|
Web |
|
|
Received a call from XXXX XXXX XXXX XXXX claiming they were from the company, LendingTree and they were attempting to collect payment for an outstanding dept. Asked for last ( 4 ) of my social and then continued to get me to pay {$240.00} payment to satisfy delinquent payment. I never had an open account with LendingTree. I attempted to get more details and eventually disconnected the call because he wasn't providing me supporting documentation. I then called LendingTree to confirm that I did not have an account with them which they agreed. I then attempted to call the person back and the phone number above and I got a voicemail with a woman 's voice ( not the caller ) and no way to leave a voicemail.
|
| 10/01/2016 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
I was exploring a refinance of my car loan and clicked on an advertisment for LendingTree to get an idea of rates. I was made to believe that I would see rates before I asked for my credit to be evaluated. I was only asked for the last XXXX of social security number, used when making soft pulls on credit but never hard pulls which require the full social security number, and never told that I would have hard inquiries placed on my credit report. Instead, LendingTree sent my information to several 3rd parties who then all made hard inquiries on my credit reports. I have XXXX from XXXX on my XXXX report, XXXX from XXXX XXXX XXXX - XXXX on XXXX and XXXX on XXXX - and XXXX each on XXXX from XXXX and XXXX.
|
| 12/14/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Problem with cash advance
|
|
Web |
Servicemember |
|
This person XXXX acted as a lending tree representative and put s fake check in my XXXX XXXX account which got my bank account closed.He asked for my routing and account number my online sign in info user name and password. He said I qualify for a XXXX loan.He said he had to wire XXXX dollars into my account to make sure it was real and to call him in the morning .I went to my bank account and it was not allowing me to sign in .That 's when I went to my bank and they told me the situation. I also was contacted by XXXX XXXX while I was at the bank and put him on speaker infront of the bank manager .The bank manager said the individual tried to deposit a fraudulent check sign by XXXX XXXX .
|
| 12/11/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
Used XXXX to research refinancing my mortgage.
# 1 ) Immediately afterward received 30+ phone calls from different companies. Website said they would use email to communicate not phone. # 2 ) I've had two people come to my house saying that XXXX told them I wanted to sell my house. # 3 ) I've received 2 calls and my father-in-law has received a phone call saying that they were told I'm looking to sell my house.
From what I can tell XXXX has just given my information out to anyone. My understanding was that they were sharing this with banks not any Joe off the street.
The people who are calling me are extremely aggressive yelling at me for not working with them. Really crazy stuff.
|
| 04/20/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Older American |
|
I went to XXXX Credit bureau and they directed me to loans for mortgage, I looked at them but did not apply. This information I believe with Lenders is provided and they take that opportunity to try to make an application for the person looking at it.
Lending Tree actually sent me my fico score and then turn down as if I applied.
I would have never applied as I am searching for a refiance and am talking over the phone with companies without opening up credit.
this is a gimmick XXXX is using to sell to these Lenders to force lead generation without our permission.
this is happening over and over again and I am going to file a legal complaint against their misuse of my credit.
|
| 04/12/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Problem with cash advance
|
|
Web |
|
|
I was trying to get a loan and I got approved for {$5000.00}. The person on the phone said that they had to send me {$2000.00} for a verification so he sent me the {$2000.00} after I gave my banking account then he wanted the {$2000.00} back via XXXX XXXX. The person on the phone try different cash app names and you kept on denying.The cash app didnt work so he wanted gift cards and then cash app, I got the gift cards and sent it to him and then I realize that I was probably getting scammed and I asked to end the it. but I still had {$1000.00} and I dont know how to get back to him. It was under lending tree which I know is a loan company but it seemed iffy and so I stopped.
|
| 06/07/2018 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Servicemember |
|
During the past couple weeks, I have looked online for potential lenders for a mortgage refinance or home equity line of credit. One of the places I looked was XXXX XXXX. XXXX XXXX, without my permission, has sold my information to dozens of lenders, and I am now getting several calls per hour, despite repeated requests to be taken off of all call lists. XXXX XXXX has been particularly aggressive. One representative refused to honor my request not to be called again, and argued his belief that the purpose of XXXX XXXX is to generate dozens of telemarketing calls per day.
This is harassment. It has to stop. I request whatever assistance the CFPB is able to offer.
|
| 01/10/2019 |
Yes |
- Money transfer, virtual currency, or money service
- Domestic (US) money transfer
|
|
|
Web |
|
|
I was attempting to purchase my leased vehicle. I went to XXXX XXXX and they listed several loan providers and I selected XXXX. I submitted the proper paperwork and was approved for a loan. The loan buy out was XXXX. I originally wanted the full amount but then decided on putting XXXX down on the loan. I wired the {$10000.00} to XXXX to XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX. XXXX. on XX/XX/2018 XXXX. I was notified she received the money and I haven't heard from her since.
I attempted to contact XXXX XXXX at XXXX and XXXX. With no luck.
I contacted lending tree and they issued a complaint. The XXXX has been notified and The Attorney general office as well.
|
| 06/03/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
XXXX XXXX website is MISLEADING and DECEITFUL. Does not clearly show or state hard inquiry will be placed on consumer file. Only ask for last 4 digits of SSN. Disclaimer is not clearly visible to consumer. In its disclaimer using small print, using the words lender MAY pull credit file. Nowhere before beginning the application it states that the lenders MAY or WILL be pulling your credit file. Asking for last 4 digits of SSN is not a clear indication to the consumer that an hard inquiry will be placed on credit file, Submitted a complaint on website no response. Please visit XXXX XXXX website and start an Auto Loan application to better understand my complaint
|
| 06/30/2020 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
Older American |
|
Lending tree pops up while you are looking at used cars You click on their link ...
They offer you low APR with soft credit pull ....
They send you to another place such as XXXX ....
" For 6 % APR click here to confirm '' ...
they DENY the loan -- -- -- BUT here 's the thing! Your cell phone then gets dozens of texts from unrelated businesses such as insurance, discount cards, credit cards, restaurants, jeep sales, dog food, Bobleheads, and on - and on - and on ....
They get you to submit your info in hopes of a loan ( a loan they never intend to give you XXXX and then they sell your personal info to 1000s of othet unrelated businesses ... Scum!
|
| 08/24/2016 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
I was web browsing and clicked on an add from Lending tree about the HARP program.
I clicked a link that said " Instantly find out if you are eligible '' I clicked the link and took a short survey. The link did not tell me if I was eligible. The link sent out all my info to lender for a loan. I was never told I was applying for a loan. Now I am getting called - pestered - by several different lending institutions. I never was told if I qualified for HARP.
This seems very fraudulent to me as I was never told I was going to have my information sent out and I was never told what the original link specifically indicated it would do. Bait and Switch.
|
| 06/26/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
|
|
Web |
|
|
Someone posing as an agent of Lending Tree told me I was approved for a {$500.00} payday loan I applied for. OnXXXX XXXX, they called my bank pretending to be me and made a fraudulent claim about an ATM deposit not being credited. The bank issued a temporary credit in the amount of {$1300.00}. The lender said to XXXX XXXX them {$830.00} and the remaining {$500.00} was my loan amount. They said it would boost my credit score. I did it. I just saw the credit in my account, the agent went over terms with me, I thought it too be legit. Now my bank account is overdrawn {$1300.00}, and they have closed all my accounts. The agent wont answer my calls
|
| 01/12/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Received a letter from XXXX XXXX XXXX that I was denied for a loan of XXXX that I did not apply for. When I called they told me they received my application from XXXX XXXX. I did not consent for a hard pull from my credit report, and I did not apply for a loan. When I attempted to resolve this with XXXX XXXX XXXX they refused to help. When I wanted to dispute this, they would not transfer me to the disputes dept and stated they would see if they could find someone that wanted to talk with me.
The application they received was from XXXX XXXX, who received the information from XXXX XXXX. I did not consent for a loan application on XXXX XXXX
|
| 02/27/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
I noticed that the credit scores and balances were not correct and notified the companies of this. That the scores the were posting was about 100 points below my true credit scores. I have asked for these companies to correct this several times and they have not. Credit Karma and Lending tree wants the consumer to believe that their credit score is very low so they can trick them into using their vendors services and in doing having your credit ran at a cost of several inquiries on your report losing your credit score. They also report high balances that you have paid off, information on old closed accounts that shouldn't be reported.
|
| 03/27/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
XXXX 1. Navigated to XXXX XXXX to obtain auto-refinance rates 2. Entered information to identify myself 3. Upon completion of profile, I was asked to provide the LAST 4 DIGITS of my SSN a. This is the misleading part - although it appears I may have authorized them to pull my credit from the last of the terms, I DID NOT KNOWINGLY AUTHORIZE THEM b. See attached screenshots 4. Called XXXX XXXX - they say I did authorize them to give out my FULL SSN ( not last 4 ) to 5 lenders and those lenders could pull my credit.
This is an incredibly misleading practice. Provide LAST 4 of SSN and they go out and provide my FULL SSN to 5 lenders ...
|
| 10/03/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I saw an advertisement for refinance a mortgage at 2.75 % and 2.82 % apr on XXXX. It had the number to call and when I called the number it said it was a XXXX number. The lady asked me what I needed and I told her about the ad and said that it was too good to be true. She said that it was a real rate from one of her partner companies and transferred me to XXXX XXXX and the operator there said that it was not a real rate and tried to upsell me. I called XXXX XXXX and told them that it is advertising false rates and the gentleman said he would pass it along. Even today thir XXXX and popup ads are advertising the same false rate.
|
| 09/21/2022 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
LendingTree is putting out false advertising. I saw an ad that said " Don't borrow from the bank - borrow from yourself. '' I clicked on it and it led me to a typical loan application website for LendingTree without any explanation that I was applying for a loan. A customer representative called me right after I submitted an application and told me that he would get me a conventional mortgage. What is " borrow from yourself '' about a conventional mortgage? They should have put " don't borrow from a bank - borrow from a mortgage company '' which would at least have been true rather than faking an alternative loan product.
|
| 04/13/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I was searching for my trade-in value on XXXX and there was a link to XXXX to look at possible car loans. I thought it was just rates. There was no indication that a hard credit pull would be made, let alone multiple! I filled out an online form on my mobile device. Then I started receiving multiple alerts of credit inquiries. I contacted Lending tree and they said I should have clicked on some grayed out " i '' that would have shown disclosures. They have completely destroyed my credit. Inquires from " XXXX '', " XXXX XXXX XXXX '', " XXXX XXXX XXXX '', and I think one directly from XXXX that is not showing right now.
|
| 10/20/2021 |
No |
- Money transfer, virtual currency, or money service
- Domestic (US) money transfer
|
|
|
Web |
|
|
Today, XX/XX/XXXX, I was told I was approved for an unsecured loan by Lending Tree, a supposedly reputable company. They obtained my bank information as well as my driver 's license. Being in poverty my whole life, this didn't seem terribly out of the ordinary, but once my account was restricted after their " test deposit '' that I was supposed to withdraw and send back via a prepaid card, which made my hackles go up. They have threatened me with a federal chargeback after their " test deposit '' of {$910.00}. Fortunately, my bank account is now restricted and I have filed a fraud form with my local DMV.
|
| 04/19/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Problem with cash advance
|
|
Web |
|
|
On XX/XX/2019 i received a phone call from XXXX XXXX XXXX for a loan and I accepted the loan offer but at first I had to put 5 % of the loan up front which was {$100.00}. So when the funds say they are sent I get another email about the funds are put on hold until I pay a {$160.00} wire fee and a {$8.00} stamp fee so I pay that also. I still have not received my loan from this company and when I call them they say its been sent which it has not and they will not provide me with a statement saying money being sent and now they want me to pay {$190.00} so they can send it to me thru XXXX XXXX which Im not.
|
| 10/18/2023 |
Yes |
- Vehicle loan or lease
- Lease
|
- Getting a loan or lease
- Credit denial
|
|
Web |
|
|
On XXXX, I spoke with a representative about getting a loan with XXXX. The representative asked if he could run my credit. I advised him to only run my credit with XXXX XXXX not with the other finance companies who provided their offers. He said he will notate the information and only run my credit with XXXX. On XXXX, I received an email from another company, XXXX, sending me a notice of adverse action. This email statement shows my credit score of XXXX, which was ran through XXXX. I want to make a formal complaint because I did not give Lending Tree permission to run my credit score through XXXX.
|
| 05/18/2019 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Web |
|
|
I was contacted by some people claiming to be Lending Tree and it turned put to be a scam and fraud. They said they would give me a {$500.00} to {$1000.00} dollar loan and that would boost my credit score and then would give me a larger loan. They deposited {$860.00} into my account, and then said they wanted me to send {$500.00} back to them on a prepaid card to repay the loan before sending me the larger amount. I spoke with my bank and found it to be fraud. I had to close my account and reopen etc.. the number is out of North Carolina I believe and I'm in Georgia . The number they used is XXXX.
|
| 04/03/2019 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I was researching mortgage rates and was on XXXX XXXX 's website. In order to view their info you have to register. No sooner did I click the button and my phone instantly started ringing. In the 18 hrs since then I have received one dozen calls, 1 text and 3-4 emails from various companies. Nowhere in their literature did it explain that by clicking their website registration, that I would be placed into a broad distribution scheme and would start receiving sales calls. XXXX XXXX needs to stop and ask for permission to pass your information on and it needs to be a limited number of people.
|
| 09/16/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Servicemember |
|
Lending Tree, a fraudulent company runs credit reports on individuals without their knowledge. This has been happening a lot lately to me and Lending Tree is the main culprit. I guess they are the hub for other lenders. However, numerous institutions are showing up on my credit report for which I have not applied for a loan or anything else.
This happened just recently about 2 weeks ago. I have tried to contact Lending Tree ; I called them numerous times ( XXXX ) XXXX and waited on the phone for over an hour. Each time the call would drop and was never able to reach anyone.
|
| 08/10/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Problem canceling credit monitoring or identify theft protection service
|
|
Web |
Older American |
|
I received a notice called " credit alert, '' that Lending Tree put in for a credit statement which lowers my credit score already damaged by my medical bills I have now.
I had an accident and waiting for payments from the insurance company but now deluged with ads for credit. XXXX XXXX asked me to apply for a credit card and then deluging me with credit information on my scores.
I never put in for a credit application with Lending Tree and should not be punished lowering my score.
Why is Lending Tree checking my credit score when I never asked for them?
XXXX XXXX
|
| 02/10/2017 |
Yes |
- Consumer Loan
- Installment loan
|
- Managing the loan or lease
|
|
Web |
|
|
I responded to an online ad from Lending tree who advertised a debt consolidation loan, low rate, get money as soon as possible. I took out the loan in XX/XX/2015 ( see attachment ). Now almost two years later, I have only paid a little under {$7000.00} ( see statement showing the interest rate and the amount going towards interest with approximately 38 months left to pay. With all of the past issues with the mortgage loans, how on earth can a company be allowed to bait and switch consumers into these type of loans. is there anything I can do?
|
| 02/11/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Web |
|
|
I was sent an email saying I was approved for a {$10000.00} loan, I get on the call and some man called XXXX XXXX says I only qualify for {$5000.00} loan.
Then he asks me for my address verification and a payment verification i give him my bank info and he sends {$400.00} and tells me to go buy two XXXX XXXX Gift cards to send the money back. Ridiculous! I just blocked the number and he kept reaching out from many other numbers. Now I have an extra {$400.00} in my account & my bank is disputing the claim. I dont want that money nor need it.
|
| 04/06/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
I got a loan approved but didnt receive the funds do to them telling after they approved me that my credit was bad. I don't remember which one. And everytime i go on th internet lots of pay day loan places pop up or call my phone to harass me for money. I asked for $ XXXX {$2500.00} and they wont pay me but took my money and gave it to someone else. Now im im gettn letters collection agencies and real-estate peo ppl le calling and tellimg me i owe {$80000.00} still. I don't own property. They're garnishing my benefits check because of it.
|
| 05/24/2018 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
Servicemember |
|
On XX/XX/2018, at approximately XXXX I made contact with XXXX XXXX and XXXX XXXX. Neither company was helpful and stated that although it was not an application that I filled out that they were authorized to pull my credit report 5 different times.
I never authorized hard inquiries. The website on lending tree stated clearly that it would NOT effect my credit score. However, it surely has ... .my score has dropped dramatically as a result of this ... I encourage anyone that has had this issue to start a lawsuit against both companies.
|
| 07/28/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Debt settlement
|
- Confusing or misleading advertising or marketing
|
|
Web |
Older American |
|
I was surfing the web looking for a loan for {$3000.00}. my phone rang and it was XXXX XXXX from lending tree. he said they would give me the loan if i let them put {$900.00} in my account and then i would send {$490.00} to XXXX through my XXXX account. sounded reasonable so i did it. they said they would put it right back in but when i called them of course, they didn't answer the phone and will not answer it any longer. i was duped. lost the money and i am on social security which makes it only more embarrassing and plain stupid.
|
| 08/09/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
On XX/XX/XXXX, I was going through Auto Loan options through pre approvals/match on lendingtree where I did not even provide my full SSN. A few minutes later, I got a Hard Inquiry from XXXX XXXX on my report. I immediately called them and the representative on the phone told me that they can not remove the inquiry but can only notate the account that it was unauthorized. They stated that I should call the credit bureau and dispute it with them. When I called XXXX, the rep there suggested I reach out to CFPB and file a complaint.
|
| 07/12/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I have a plethora of unauthorized inquires hard and soft from this agency. Dates starting XXXX, there are multiple that were done just in one month. I have several dating back from XXXX even XXXX These inquires were not authorized or verified to be authourized by me especially the ridiculous amount of times it was inquired. These inquires whether hard are soft are damaging to my credit profile while being inaccurate and unauthorized. I was not made aware even by two of the three bureaus whom has the most from this agency.
|
| 01/08/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Problem with product or service terms changing
|
|
Web |
|
|
Lender use my information on ther data bases systems and display my credit score on ther credit monitoring without my permission or consent or my athourthiziton And when I reguest the information to be released they asking me to supmit suboena And when I flow ther instruction and sending them suboena thy didnt answer to it and refused to gives the reason why and then referred me to credit agency and when I contact the credit Agency they returned me back to XXXX The company holding my information for no explanation.
|
| 05/12/2018 |
No |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
I submitted a form on XXXX that espoused free auto loan offers that did not impact my credit score. I only gave them the last four of my social security number. They then proceeded to provide that information, although with my FULL social security number ( no idea where they got that ) to lenders that then pulled hard inquiries on my credit file. I did not authorize the hard inquiries and am now having to chase down the individual lenders to remove the inquiries, as XXXX XXXX says there is nothing they can do now.
|
| 06/16/2016 |
No |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
I signed up with LendingTree.com as I wanted to learn more about mortgage rates and do some online comparison shopping. I did not realize that LendingTree would send my phone number and email to at least a dozen lenders. For the last 3 days I have been inundated with multiple phone calls and emails. Several vendors have been calling nonstop. At least one vendor checked my credit without my permission. LendingTree 's website does not appear to have any way to close my account and cancel the harassing phone calls.
|
| 11/01/2016 |
Yes |
|
- Applied for loan/did not receive money
|
|
Web |
|
|
I applied for a loan worth up to XXXX dollars and I was told I had to pay insurance on the loan by purchasing XXXX cards well everytime I purchased the cards I got declined I ended up spending XXXX dollars worth and never received my loan when I was only supposed to pay XXXX dollars worth of insurance the company name was bandwidth the telephone number they used was XXXX they said they were associated lending tree but I believe it was all a scam and now my bank account is in the negative because of these people
|
| 09/26/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX XXXX did a hard inquiry on my credit report that I did not authorize, they asked for my social security # and I refused to provide it. This all started with a simple inquiry on Lending Tree to see current rates to refinance. Since they did not have my full SS #, they must have used the last 4 digits that I was required to provide to Lending Tree to see rates. I have already contacted Lending Tree to let them know of my displeasure with them but they aren't the company that actually ran my report.
|
| 09/22/2022 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
XXXX, this is XXXX XXXX from XXXX XXXX I can be reached at this number for text messages. You may reply " stop '' at any time. ~ XXXX XXXX XXXX XXXX XXXX XXXX of XXXX XXXX XXXX XXXX Read My Reviews XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, IN XXXXXXXX XXXX XXXX XXXX XXXX This person from Lending Tree took all my paperwork and than never contacted me again about my mortgage. Its like a scam.
|
| 10/16/2020 |
Yes |
- Mortgage
- Other type of mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
For refinancing, I went to the Lending Tree website ( www.lendingtree.com ). I was not asked to enter my SSN. However, based on my name, DOB, and phone number, they obtained my SSN and then passed it out to unknown number of lenders, ALL without my permission or authorization. I contacted them and they said that it is disclosed on the page asking for the phone number. I took a screenshot of each page and that is not so. They just said that our legal department has approved everything on our website.
|
| 09/08/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Servicemember |
|
XXXX XXXX solicits business from thousands of lenders and while they do this they ruin people 's credit. They intitially say there will be no affect on your credit and then several lenders have pulled your credit and you end up with all these inquiries.
I received a letter from XXXX XXXX say they did not approve a loan that I didn't even apply for. There were inquiries on my credit report.
Just recently, they did the same thing with the help of Lending Tree messing up people 's credit.
|
| 05/15/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
I got a letter from XXXXLending dated XX/XX/2023 that they conducted a soft pull and denied vehicle financing based on loan originator XXXX I do not remember going to XXXX and providing them my social security number or even last four of my social for this exercise.
I called XXXXLending and they asked me to contact XXXX. I was on phone with both companies and they are not able to verify or confirm who, why the soft credit pull was done.
Please investigate it as a business malpractice.
|
| 03/06/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
On XXXX ( I have taken picture on my phone ) today XX/XX/2018, at XXXX XXXX XXXX has once again put out a false/misleading banner ad. I am in the mortgage business and know first hand that these rates are non existent, i would be shocked if any amount of Discount points would be able to produce these rates. This is at least, the 3rd time i have filed a complaint. They are misleading consumers and it needs to be addressed. I will include a photo of the front page with banner ad as proof.
|
| 09/02/2021 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
Yesterday I discovered I was mis sold a front loaded XXXX loan by XXXX XXXX ( see attached email ) from XXXX. I was looking for stop gap ( XXXX week ) loan with no prepayment penalties instead I was sold a front loaded 9 month loan.
When I contacted XXXX customer service to get the payoff amount and was told I need to pay 75 % of the 9 month interest. This is when I reached out XXXX XXXX cced from XXXX ( XXXX 's XXXX ) to complain about mis selling and abuse of fiduciary trust.
|
| 05/19/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
XXXX XXXX ran the hard credit inquiry without my permission. I neither provided my social number directly to them nor LendingTree indirectly when I made home refinance rate quote, and yet they still managed to pull the credit report. I talked to 5 lenders ( sent by LendingTree ) including XXXX last few weeks, but nobody, except XXXX, pulled the hard report along with employment verification. Its very scary and unimaginable that they can do such things without any oversight.
|
| 03/29/2021 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
Servicemember |
|
On or about Thursday my wallet and phone were taken by my step daughter and her boyfriend. While they had my phone they apparently applied for a loan through lending tree. My banking information was given out and XXXX was deposited into my checking account. I guess money was supposed to be sent back but was not able to do that. Now my bank account is locked. I don't believe this is a legit company. They asked for money to be XXXX XXXX back also gift cards to be purchased.
|
| 04/19/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Servicemember |
|
I filled out an account on XXXX XXXX, they asked me for my last 4 of my social and stated that it would not affect my credit score. That was a lie. I filled out basic information nothing about my social security number on XXXX XXXX website for a debt consolidation/consultation through clearone advantage. 2 minutes later they pulled my credit with absolutely no authorization. I didnt even give them my social ... ... ... ..please correct. Hit my credit for nothing XXXX ...
|
| 09/09/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
I received an email from a scammer claiming to be Lendingtree saying I was approved for a loan. I called the number in the email ( XXXX ) as instructed to do so. They started verifying my personal information aloud such as my social and account number then they started asking me for my online login and debit card number which of course I did not give to them. They said they needed it for them to deposit money and for me to send it back in order to have the loan funded.
|
| 11/18/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
Older American, Servicemember |
|
Lending tree emailed me a loan agreement for {$180.00} a month and they asked for my bank account my routing number of the bank account my user ID and my password of the credit union the credit union told me not to give these people the information they refused to do an electronic funds transfer or send me a paper check so I couldn't get the loan I think this company is a fraud and it's XXXX and I want you to investigate them I do have the email that they sent me
|
| 01/29/2021 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
Greetings from LENDINGTREE Mentioned below are the entire details of the Loan Contract of XXXX XXXX If you are interested in this loan and are also comfortable with allthe terms and conditions including the 3- Step verification procedures mentioned in this document.
NOTE : LOAN ID mentioned in this email is highly confidential ; there for you are suggested not to share it with anyone apart from our verification n officer available only on ( XXXX ) XXXX XXXX.
|
| 07/03/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
on XX/XX/XXXX i recieved a loan agreement letter from XXXX XXXX of lending tree ... .after several days i was called saying since i didnt have online banking i would have to send {$200.00} on itune giftcards. which i did ... i was then told i would have to send {$250.00} more. i asked to be reimbursed for the {$200.00} i had sent and was told no.
during the time i been trying to file this i have been called 17 times from the number XXXX being harrassed!
|
| 06/19/2018 |
Yes |
- Mortgage
- Other type of mortgage
|
|
|
Web |
|
|
XXXX XXXX was the third party that arranged from disclosure to closing.Actually this is happened from the month of XX/XX/2016.From Lender the loan account and the Escrow account.when I tell XXXX to forward all documents to me, they dont send the documents.Its so much mean to ignoring me that matter! More than two years of hiding no response to my letter.Im so tired of that happened, this is not the first time I made that complained in the same company!
|
| 10/20/2016 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
On XXXX XXXX, 2016. Went on LendingTree.com website to research a possible auto loan refinance and selected option to " View my rates '' - entered information on the website, did not give my full social security or consent to have credit pulled. My information was forwarded to various third parties who pulled my credit without my consent and I now have XXXX new hard inquiries, affecting my credit scores. These unknown companies are calling me non-stop
|
| 11/13/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
To whom it may concern Company 's use my personal info in connection to fraud and identity theft in order to opening frudentelly accounts to opten service and Good in behelf of me using my personal info such as ssc #. Dob. Address. Emails.
Without of my concest or permission or authorization.
As financial institution appears and raised according to date and time as reflect on national credit bureau as following XXXX XXXX XXXX XXXX XXXX Lending tree
|
| 01/21/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Personal information incorrect
|
|
Web |
Servicemember |
|
Lending Tree The profile has my entire info but it shows many small errors that Make it seems like it's me And its creating a big Problem that's affecting me.
There's Loans and Credit Cards Under my name I didn't Get, the address matches mine, even my last address but my date of birth is different for 1 year but in the SSN the last 4 matches my last 4 ITIN number.
A credit line I had just closed my account without giving me any explanations.
|
| 03/15/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
|
|
I was told I was approved for a {$5000.00} personal loan. After I signed the Loan Agreement and sent a copy of my ID that they asked for, I never heard back from them. So I called the Lending Tree. When I spoke with a Rep he said he couldn't find a file on me. When I explained what had happened and gave him the information that was sent to me, he said it was a scam and that I needed to file a complaint and contact all 3 credit bureaus.
|
| 07/07/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
|
|
|
Web |
|
|
I was trying to get a loan and started to get on but then they kept asking to send money over XXXX XXXX XXXX and now they won't leave me alone when they say they are gon na take XXXX out of my account then say they can't do.that just get a gift card for XXXX dollars and just keep pushing me and threatening me saying the cops are gon na come to my house and give them the money and all this other stuff the company is called lending tree
|
| 03/11/2019 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
Between Friday XX/XX/2019 and Monday XX/XX/2019 I received more then TEN phone calls, voice messages and/or texts from either XXXX, XXXX XXXX or XXXX XXXX. Each phone call began with : concerning a loan application I submitted.
I have NOT submitted an application to any lending institution.
Three of the numbers : XXXX and XXXX and XXXX.
I told the caller I had not applied and to please place me on their " Do not call list ''.
|
| 10/11/2023 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Personal line of credit
|
|
|
Web |
|
|
The website took me to lenders who have a history of stealing people 's information and don't intend on approving the percentage of applicants they say they approve. They recommended websites with ads and cookies I didn't want that were also spam. I now have a hard inquiry on my report because of their falsehood. I was told a soft pull. They lied multiple times. The lenders took my information and kept contacting me for months.
|
| 04/18/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
A fraudulent credit card was opened in my name by an unknown person in XX/XX/XXXX with XXXX, XXXX. I did not discover this until months later in XX/XX/XXXX. I contacted XXXX to file a fraud report. Upon review they contacted me back and told me to fill out a fraud affidavit. When I asked questions about the account they refused to answer any questions or give me any information. My credit score has dropped roughly XXXX points.
|
| 12/15/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
This is what they texted to me : Congratulations, Hey, This is XXXX XXXX from the Lending Tree. Your loan application has been successfully approved up-to {$10000.00}. Your loan approval id - XXXX - XXXX LENDING TREE.
-No upfront hidden fees!
-No hidden charges.
-Easy Installment.
If you still interested just reply Yes or call us back on Number.
+ XXXX ( XXXX ) XXXX Kind Regards XXXX XXXX Extension : XXXX Lending Tree.
|
| 05/20/2016 |
No |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
I started down the path of signing up for Lending Tree when I discovered that you needed my social security information, I was no longer interested. After that I received, and continue to receive unwelcome phone calls to my phone number, I requested my data be removed and I be put on the do not call list. I was then told I would be put on that list after 72 hours, but more than a month later I am still receiving phone calls.
|
| 12/31/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
Company named lending tree use my personal info without my consent and send promotional offers to my email since I opted out from receiving any emails offer from them and I noticed that the fraud my first name and abuse my personal information including my email 's I CONTACT THE COMPANY TO STOP SENDING MESSAGES OR OFFER BY ANY MEANS.
COMPANY NAME INFORMATION LENDING TREE XXXX XXXX XXXX XXXX NOT NC XXXX XXXX XXXX
|
| 10/24/2019 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
Lending tree llc messaged me and informed me my loan was approved to just esign thebpaperwork and they would expedite the process. They the. Called me and wanted me to buy insurance or send them.an ebay card for XXXX bucks. Then theybqoukd sendbthe money I called the bank that they said were my lenders and they informed me this was not the case they are scammers. They are fraudulently using XXXX XXXX XXXX XXXX.
|
| 04/07/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX - LENDING TREE every week for the last month - XX/XX/2022, XX/XX/2022, XX/XX/2022, XX/XX/2022, XX/XX/2022 has attempted to review my credit history.
I NEVER CONTACTED THEM NOR HAVE ANY CONTRACT WITH THEM TO PULL MY CREDIT REPORT. Lending Tree is committing fraud by pulling credit information randomly picking names without any approval from the consumer. Please force cease and desist order. Thank you.
|
| 10/03/2023 |
Yes |
- Checking or savings account
- Other banking product or service
|
- Problem with a lender or other company charging your account
- Transaction was not authorized
|
|
Web |
Servicemember |
|
I attempted to take a loan out through a company called lending tree. They requested my accounted information, which I naively gave them it, because of that, they tried to deposit fake checks. Those XXXX fake checks put my account in the negative at an amount of XXXX and got my account frozen. I am currently in the process of going through a compliance committee in order to get my bank account reinstated.
|
| 08/24/2016 |
Yes |
|
- Credit decision / Underwriting
|
|
Web |
|
|
My issue is lending tree was who handle all my home buying and assist for all kinds of situation about rates or low price and affordable for monthly payment procedure. And I need to moving process to start and guide me a soon as possible actually I got a call early and asking me about home, it 's a lender mortgage but a want lending tree will participate for conversation to negotiate in my behalf.
|
| 10/26/2021 |
Yes |
- Mortgage
- Other type of mortgage
|
|
|
Web |
|
|
This is about an illegal advertisement on XXXX with clear RESPA violations. Lending Tree is advertising rates that are not available, not disclosing the terms to get these rates and no NMLS identifier. I found a number to call online and was told when I called in that this rate would cost @ 2 points, I would need a 780+ credit, and 60 % Loan-to-value. None of this is listed on the advertisement.
|
| 01/20/2020 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
Date was Thursday XX/XX/2020. The amount was {$1000.00} worth of XXXX gift cards paid to loan officer by the name XXXX XXXX claiming to be from LendingTree. He demanded another {$350.00} of XXXX for US IRS Tax for Loan for Disqualify Credit. I called XXXX and they said the cards was already used and has a XXXX balance. They said to go down to the police station and report it.
|
| 10/03/2018 |
Yes |
- Mortgage
- Other type of mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
Someone by the name of XXXX applied for a loan with XXXX XXXX and gave them my cell phone number. I have received dozens of calls from lenders as a result of XXXX XXXX sharing my cell phone number. I have been promised several times that my number would be removed from XXXX XXXX and the call would stop. This has not been the case as I still receive call to my cell phone XXXX.
|
| 03/28/2021 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
Told them to stop sending emails have not stopped yet. Has been non stop emails since XXXX. XXXX XXXX ( XXXX ) -XXXX-XXXX. This person has numerous cellphone numbers send Lending Tree advertising and text messages about loans. The company did nothing about this in fraud. Please have them STOP. XXXX received another advertising this is constant. This has to Stop.
|
| 06/12/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
Servicemember |
|
Ive recently received a letter about trying to qualify for a loan thru XXXX XXXX XXXX XXXX in witch Ive never heard of or applied for now my credit score and personal information was provided to them thru XXXX XXXX which Ive called and asked to be removed from and who they were and why they had access to my personal credit information without my knowledge
|
| 03/12/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
My complaint LENDING TREE is CONSTANTLY sending me Emails/Texts on my personal financial history WITHOUT MY CONSENT!!! Example ... How they know my remaining balance of mortgage. My options of personal loan. I went on website to learn more about OBTAINING A PERSONAL LOAN ... But NEVER AGREED UPON IT!!!!. Please help ... THANK YOU FOR YOUR TIME
|
| 06/03/2021 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Lending tree has been running my credit since XX/XX/2020 every month without my authorization. I need all the inquiries be remove from my report. And I am Requesting financial protection bureau to please Do so something for this company to put a stop to this company behavior.
I am looking for credit score damage repair compensation.
|
| 03/10/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX XXXX XXXX made a hard inquiry at XXXX on XX/XX/2020. I did not authorize this, as I did not apply for any sort of financing with them. It appears that this hard inquiry happened after I sought pre-qualification through lendigtree.com. My understanding was that pre-qualifying for an auto loan does not involve a hard inquiry.
|
| 11/26/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
Older American |
|
Lending tree says that Inhave several accounts in arrears one of which is a student loan. I have never had student loans. My education was paid for at the time Inwent to College and XXXX school XXXX. They show this from 1998 and have stated they verified it. This is impossible. I have asked for proof which they will not give me.
|
| 04/11/2016 |
No |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
I applied through lending tree to get a sense of what kind of auto loan I could be approved for. On the website it clearly stated that the website would not use your ssn but would instead use a soft inquiry to assess if you could be approved. I now have XXXX hard inquiries into my credit and was being hounded by various lenders.
|
| 05/24/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I have a collection XXXX from XXXX XXXX which was fraud. My brother use my personal information with my consent. The amount of the collection in the amount of {$900.00}. I have small loan inquiries which I never applied for. I already informed the FBI about the issue. And I am a victim of mail theft and identity theft.
|
| 09/30/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
Lending Tree is engaging in false advertising of rates. 2.28 % APR, therefore including points. When you put in your contact data, you are then shown only significantly higher offers. The next day, today, I am being deluged with calls at higher rates. False Advertising!!! The should not be able to get away with that!!!
|
| 12/16/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Web |
|
|
The company, Lending Tree approved me for a loan of {$3000.00}. They had me send money back through XXXX XXXX for verification as well as buy a gift card for some odd reason. Theyre still having me do unconventional methods to receive funds but still havent received my funds. I believe the company is fraudulent.
|
| 11/16/2017 |
Yes |
- Vehicle loan or lease
- Loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I inquired as to auto loan rates on XXXX and after a few days I started receiving credit inquiries on my credit report. I did not apply for an auto loan with XXXX, but they sent out loan requests to creditors. My complaint is against XXXX for unscrupulous business practices and dealings regarding my credit.
|
| 04/04/2017 |
No |
- Mortgage
- Conventional adjustable mortgage (ARM)
|
- Application, originator, mortgage broker
|
|
Web |
|
|
About Lending Tree that collected debts on my account and help me to fined a lender mortgage for my home loan.as a know Lending Tree was collecting debts and fine the lender mortgage to finance my loan.But now the Lending Tree was lost contact and connections regarding to my housing loan.
|
| 02/18/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Improper use of your report
- Received unsolicited financial product or insurance offers after opting out
|
|
Web |
Servicemember |
|
Lending Tree continues to use my information to provide for mortgage lending that I did not request. Last year, I filed complaints against Lending Tree for this and they continue to provide my name and information to other lenders. I then get a barrage of calls from different companies.
|
| 03/25/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
|
|
Good Morning I apply foe a personal loan on XX/XX/22‚0. The company stated that I was approved for the loan. I would to apply for the loan. I removed my security freeze from my credit report and went through the process. I was declined. I would have never apply for the loan.
|
| 11/20/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
there was a credit inquiry alert on XXXX XXXX from XXXX Lending Tree that i didnt recognize. I didnt know this company and this was not authorize i wonder how they get my information. I tried to search for the number on XXXX Lending Tree but i couldnt find any information.
|
| 02/22/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
|
|
|
Web |
Servicemember |
|
I was charged hidden fees from this company Lending Tree XXXX XXXX XXXX XXXX they refused to close my account due to their own wrong business that never opened my request with a processing request that takes over three weeks, I am requesting to ask who owns XXXX XXXX XXXX?
|
| 06/30/2019 |
No |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Web |
|
|
Was approved for {$2000.00} dollars didn't receive anything.Then They had me send {$100.00} XXXX XXXX and {$170.00} dollars XXXX XXXX and now they want me to send {$100.00} dollars for cancelling my loan which I didn't send and they won't refund my money that I sent
|
| 05/24/2018 |
Yes |
- Checking or savings account
- Checking account
|
- Problem with a lender or other company charging your account
- Transaction was not authorized
|
|
Web |
|
|
This company contacted me about a loan said they worked for XXXX XXXX I gave him my information and was told the money would be in my account his name is XXXX XXXX and his number is XXXX I changed my password and notified my bank but they may have gotten other people
|
| 12/11/2019 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Problem with additional add-on products or services
|
|
Web |
|
|
Applied for personal loan with company stating to be Lending Tree. Ultimately approved loan for XXXX but wanted me to buy gift cards with money they were to deposit into my account for credit insurance. They have my drivers license and SS number. XXXX is the number.
|
| 03/01/2022 |
Yes |
- Vehicle loan or lease
- Loan
|
- Problems at the end of the loan or lease
- Problem related to refinancing
|
|
Web |
Servicemember |
|
I was seeking information on a auto refinance on XX/XX/XXXX around XXXX. I input information and within 7 mins my phone phone was being blown up with phone calls and text messages. As of today XX/XX/XXXX I've had 27 calls and 3 text messages. Please make this stop.
|
| 11/18/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
|
|
Received text on XX/XX/22 offering up to a credit line of {$5000.00}. I called the number provided and gave personal information. I was then transferred to another representative that told me I could obtain the money if I sent XXXX pictures to make them happy
|
| 09/26/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
XXXX Lending Tree pulled my credit without my permission. I never requested any information from them. I never gave them my social security number. I simply clicked on an advertisement and they automatically stole my info and sold it to other companies.
|
| 06/22/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Lending Tree provided my S S # to at least XXXX auto refinance businesses without my consent. XXXX This resulted in at least XXXX new hard inquiries I did not authorize : 1. XXXX 2. XXXX XXXX Again, I DID NOT authorize this.
|
| 12/08/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XX/XX/XXXX I did a no impact credit offer/inquiry with lending tree, but XXXX pulled my credit. I didn't even give lending tree all my information or full social. I don't know why this company XXXX did a hard inquiry with no authorization.
|
| 05/27/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Domestic (US) money transfer
|
- Other transaction problem
|
|
Web |
|
|
Money was deposited into my account and I had to send the money to Lending Tree using money card set up by them using XXXX XXXX XXXX for XXXX on XX/XX/26. That night my account was frozen by my bank and a check received was marked fraudulent
|
| 08/05/2019 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
Lending tree advertises 30 year mortgage rates. When you inquire about this loan ( what company is offering this rate ) they will not provide this information.
They refuse to give you any information validating their advertising claims.
|
| 10/06/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Servicemember |
|
I received a notification from XXXX that LENDING TREE ran my credit without my consent, knowledge, permission. I have no made any attempts to open an application with this company. They have my information and are using it.
|
| 05/21/2021 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
Received false, deceptive as for refinance mortgage rate 1.9apr from lending tree No credit pull I submitted my infor - my credit was pulled and no offer met their promise This was a plot to collect and sell my information
|
| 07/07/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Servicemember |
|
I recently went on lending tree to get some quotes about car re-financing and they ran my credit without my knowledge and brought my credit score d own. I spoke to them several times and I have not received any feedback.
|
| 09/03/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
I had a company pretending to be lending tree scam me out of money. I have all corresponding emails fake loan agreement etc. The false number given is XXXX. They even sent me letters from the XXXX XXXX XXXX XXXX.
|
| 07/15/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I requested LendingTree to match me with lenders. This should be done based on my credit profile, instead my credit report was shot gunned which resulted in numerous inquiries. I did not authorize any of this.
|
| 02/17/2021 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I receive spam email every week from Lending Tree. Clicking the unsubscribe link goes to a website that says " access denied ''. They keep emailing me and have a fake reply address on their emails.
|
| 02/16/2021 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Servicemember |
|
LENDINGTREE CALL ALL THE TIME TOLD THEM TO STOP AND REMOVE MY NAME.
EMAIL : XXXX will get 4 to 9 emails a day. Told them to remove my email.
Will start calling at XXXX up till XXXX XXXX
|
| 02/28/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Older American, Servicemember |
|
Contact with creditor suspected as a result of an inquiry via Lending Tree and not expressly authorized in view of the reason cited for adverse action had nothing to do with credit rating.
|
| 03/15/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
XXXX XXXX pulled my credit, now they won't give me a credit report. I did not authorize anybody to pull my credit report and if they did I want a copy of the credit report
|
| 07/16/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
I was comparing mortgage rates. The lender asked me for the last 4 of SSN. I provided. They then ran a hard credit check without telling me or asking my permission.
|
| 07/12/2019 |
Yes |
- Mortgage
- Other type of mortgage
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
|
|
Web |
Older American |
|
Three attempts to unsubscribe to Lending Tree. Daily barrage of solicitations for credit. It also seems to have information about my debt that should not be public.
|
| 06/20/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
My credit score as portrayed by the bank shows I have a good credit score and the XXXX XXXX reports a XXXX which is a misrepresentation of my credit score
|
| 03/05/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Company was not clear that hard credit inquires would take place ... now I have MULTIPLE hard inquires on my report and a hit on my credit!!!
|
| 05/28/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
on XXXX I applied for a loan for {$6000.00} and was sent paperwork being approved and signed contract and return it and never rec th money.
|
| 11/18/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
Applied for installment loan. stated annual income to be {$24000.00} They said I do NOT qualify for a {$2000.00} for that annual income
|
| 10/07/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I have written to the company no asnwer. I have written and sent documents to all three bureaus and the company. Nothing has been done.
|
| 09/19/2016 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
a collection agency keeps calling and telling me that I got a loan that I never got they keep calling me from the numbers XXXX and XXXX
|
| 10/15/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
XXXX XXXX advertisement is filled with false rates. The advertised rate is not anywhere near the actual rate that they will offer.
|
| 01/29/2019 |
Yes |
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Servicemember |
|
It's all of them ... XXXX XXXX especially! They tell you how great they are and then they sent you some off the figure.
|
| 08/07/2023 |
Yes |
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
On XXXX I paid lending tree XXXX dollars a month recurring to resolve my credit score issue non of which were fixed.
|
| 09/02/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
XX/XX/XXXX and XX/XX/XXXX was scammed out of XXXX dollars in gift cards and demanaded money from me im left short
|
| 10/11/2016 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
I received a call from a collector saying i owe a payday loan from 2011 for XXXX. I never took a payday loan ever
|
| 12/19/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Billing dispute for services
|
|
Web |
|
|
I have an identity theft case going on they have made 28 inquiries, applies for payday loans, car loans. Etc etc
|
| 12/19/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Billing dispute for services
|
|
Web |
|
|
I have an identity theft case going on they have made 28 inquiries, applies for payday loans, car loans. Etc etc
|
| 08/03/2022 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
False advertising from LendingTree. It is currently advertising 2.853 % APR which is misleading and fake.
|
| 12/07/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I want these inquiries deleted I did not authorize these companies to run my credit its fraudulent
|
| 05/22/2019 |
No |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Web |
|
|
ON XX/XX/2019, I APPLED FOR {$800.00} LOAN AND WAS APPROVE, REQUIRES 200 CREDIT INSURANCE SSCAM.
|
| 06/10/2021 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
This ad is completely false. The rates advertised don't exist. Bait and switch adverstising.
|
| 01/04/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I paid two separate fees to help process this loan and now they are asking for more fees
|
| 12/17/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX XXXX XXXX XXXX 2017 I thought this was resolved I paid this balance off
|
| 08/01/2020 |
Yes |
- Money transfer, virtual currency, or money service
- Domestic (US) money transfer
|
- Other transaction problem
|
|
Web |
|
|
I attempted to add a second payment account & was told XXXX would not add.
|
| 01/22/2017 |
Yes |
|
- Applied for loan/did not receive money
|
|
Web |
Servicemember |
|
I did all the steps right they just di n't deal with my bank i was with
|
| 06/28/2023 |
Yes |
- Checking or savings account
- Checking account
|
- Problem with a lender or other company charging your account
- Money was taken from your account on the wrong day or for the wrong amount
|
|
Web |
|
|
I was scammed out of XXXX
|
| 01/31/2024 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 12/22/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
|
|
Phone |
Older American |
|
|
| 11/29/2023 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Personal line of credit
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
|
| 09/05/2023 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Installment loan
|
|
|
Phone |
Servicemember |
|
|
| 08/09/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
|
|
|
Phone |
Older American |
|
|
| 07/28/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
|
|
Web |
|
|
|
| 07/28/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
|
|
Web |
|
|
|
| 06/22/2023 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 06/20/2023 |
Yes |
- Checking or savings account
- Savings account
|
- Opening an account
- Didn't receive terms that were advertised
|
|
Web |
|
|
|
| 06/20/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
|
| 05/14/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 04/20/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Difficulty submitting a dispute or getting information about a dispute over the phone
|
|
Web |
|
|
|
| 04/08/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
|
|
|
| 03/11/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Received unsolicited financial product or insurance offers after opting out
|
|
Web |
|
|
|
| 03/02/2023 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
|
| 03/02/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Phone |
|
|
|
| 02/28/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
|
| 02/08/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Web |
|
|
|
| 01/30/2023 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 01/26/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Phone |
|
|
|
| 01/13/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
|
| 01/13/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Incorrect information on your report
- Account information incorrect
|
|
Phone |
|
|
|
| 01/01/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
Servicemember |
|
|
| 12/06/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 12/06/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 10/25/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 10/20/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Report provided to employer without your written authorization
|
|
Web |
|
|
|
| 10/19/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
|
| 10/13/2022 |
Yes |
- Mortgage
- Other type of mortgage
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
|
|
Web |
|
|
|
| 10/04/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 10/03/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 10/02/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 09/15/2022 |
Yes |
- Checking or savings account
- Other banking product or service
|
- Opening an account
- Account opened as a result of fraud
|
|
Phone |
|
|
|
| 08/18/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/03/2022 |
Yes |
- Checking or savings account
- Checking account
|
- Problem with a lender or other company charging your account
- Transaction was not authorized
|
|
Web |
|
|
|
| 08/01/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
Older American |
|
|
| 07/19/2022 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Trouble during payment process
|
|
Referral |
|
|
|
| 07/17/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 06/24/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 06/24/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Phone |
|
|
|
| 04/20/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Phone |
Older American |
|
|
| 04/20/2022 |
Yes |
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Servicemember |
|
|
| 02/02/2022 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 01/04/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
|
| 10/06/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Phone |
|
|
|
| 09/23/2021 |
No |
- Mortgage
- Other type of mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Phone |
Older American, Servicemember |
|
|
| 09/14/2021 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Phone |
Servicemember |
|
|
| 09/12/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
|
| 09/09/2021 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
Older American |
|
|
| 09/08/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/29/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
|
|
|
| 07/31/2021 |
No |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 05/13/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Identity theft protection or other monitoring services
- Didn't receive services that were advertised
|
|
Phone |
|
|
|
| 04/21/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 04/05/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Referral |
|
|
|
| 03/24/2021 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 02/19/2021 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 01/12/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
|
| 12/30/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/27/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 08/04/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 06/26/2020 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Trouble during payment process
|
|
Referral |
|
|
|
| 06/08/2020 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/05/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
|
|
|
Phone |
|
|
|
| 02/13/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Unable to get your credit report or credit score
- Other problem getting your report or credit score
|
|
Phone |
|
|
|
| 01/16/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Phone |
|
|
|
| 01/07/2020 |
No |
- Debt collection
- Mortgage debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
Servicemember |
|
|
| 01/02/2020 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Phone |
Older American |
|
|
| 10/31/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with fraud alerts or security freezes
|
|
Web |
Servicemember |
|
|
| 10/31/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with fraud alerts or security freezes
|
|
Web |
Servicemember |
|
|
| 09/11/2019 |
Yes |
- Vehicle loan or lease
- Loan
|
- Getting a loan or lease
- Confusing or misleading advertising or marketing
|
|
Phone |
Older American |
|
|
| 09/05/2019 |
No |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
|
| 08/28/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/15/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
Older American |
|
|
| 08/12/2019 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 08/09/2019 |
No |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Phone |
Servicemember |
|
|
| 06/23/2019 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
|
| 05/29/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Phone |
|
|
|
| 04/01/2019 |
Yes |
- Vehicle loan or lease
- Loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 03/08/2019 |
Yes |
- Debt collection
- Mortgage debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Referral |
|
|
|
| 03/06/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
|
|
|
Postal mail |
|
|
|
| 02/08/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Problem with product or service terms changing
|
|
Phone |
|
|
|
| 12/17/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Referral |
|
|
|
| 12/12/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Personal information incorrect
|
|
Web |
|
|
|
| 11/25/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
|
|
Web |
|
|
|
| 11/20/2018 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
|
- Other features, terms, or problems
- Other problem
|
|
Referral |
|
|
|
| 10/03/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
|
| 09/04/2018 |
Yes |
- Mortgage
- Home equity loan or line of credit (HELOC)
|
- Problem with a credit reporting company's investigation into an existing problem
- Investigation took more than 30 days
|
|
Web |
Servicemember |
|
|
| 08/09/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 07/05/2018 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Phone |
|
|
|
| 06/27/2018 |
No |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 06/11/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Phone |
|
|
|
| 05/24/2018 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Phone |
|
|
|
| 04/26/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem with additional add-on products or services
|
|
Web |
|
|
|
| 04/12/2018 |
Yes |
- Mortgage
- Other type of mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Referral |
|
|
|
| 04/10/2018 |
Yes |
- Money transfer, virtual currency, or money service
- Domestic (US) money transfer
|
|
|
Web |
|
|
|
| 03/23/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
|
|
Web |
Older American, Servicemember |
|
|
| 03/08/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Phone |
Servicemember |
|
|
| 03/01/2018 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 02/25/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 11/01/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
|
| 09/29/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Phone |
|
|
|
| 09/23/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
|
|
Web |
|
|
|
| 05/17/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
|
|
|
| 05/05/2017 |
Yes |
- Mortgage
- Conventional home mortgage
|
- Applying for a mortgage or refinancing an existing mortgage
|
|
Web |
|
|
|
| 04/20/2017 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
|
|
|
| 03/09/2017 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
|
| 02/08/2017 |
Yes |
- Consumer Loan
- Installment loan
|
- Taking out the loan or lease
|
|
Postal mail |
|
|
|
| 01/25/2017 |
Yes |
- Consumer Loan
- Installment loan
|
- Taking out the loan or lease
|
|
Postal mail |
|
|
|
| 12/20/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
|
|
| 12/09/2016 |
Yes |
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 11/08/2016 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 11/03/2016 |
Yes |
- Other financial service
- Debt settlement
|
- Advertising and marketing
|
|
Web |
|
|
|
| 09/20/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Problems when you are unable to pay
|
|
Phone |
Older American |
|
|
| 09/20/2016 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Postal mail |
|
|
|
| 09/06/2016 |
Yes |
|
- Applied for loan/did not receive money
|
|
Phone |
Older American |
|
|
| 08/20/2016 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Managing the loan or lease
|
|
Web |
|
|
|
| 07/24/2016 |
No |
- Consumer Loan
- Installment loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
|
| 07/14/2016 |
No |
- Mortgage
- Home equity loan or line of credit
|
- Application, originator, mortgage broker
|
|
Referral |
Older American |
|
|
| 07/12/2016 |
No |
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 06/09/2016 |
No |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
Older American |
|
|
| 04/08/2016 |
No |
|
- Loan servicing, payments, escrow account
|
|
Referral |
|
|
|
| 11/13/2015 |
No |
|
- Loan servicing, payments, escrow account
|
|
Postal mail |
|
|
|
| 10/21/2014 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 08/25/2014 |
Yes |
|
|
|
Referral |
|
|
|
| 07/30/2014 |
Yes |
|
- Loan modification,collection,foreclosure
|
|
Postal mail |
|
|
|
| 04/14/2014 |
Yes |
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 03/19/2014 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
Servicemember |
|
|
| 11/27/2013 |
Yes |
- Consumer Loan
- Personal line of credit
|
- Shopping for a line of credit
|
|
Web |
|
|
|
| 09/17/2013 |
No |
- Consumer Loan
- Vehicle loan
|
- Shopping for a loan or lease
|
|
Web |
|
|
|
| 09/13/2013 |
No |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 05/22/2013 |
Yes |
|
- Loan servicing, payments, escrow account
|
|
Referral |
|
|
|
| 04/28/2013 |
Yes |
|
- Application, originator, mortgage broker
|
|
Web |
Older American |
|
|
| 03/26/2013 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 03/07/2013 |
No |
|
- Loan modification,collection,foreclosure
|
|
Referral |
|
|
|
| 11/13/2012 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
Older American |
|
|
| 10/09/2012 |
Yes |
|
- Loan servicing, payments, escrow account
|
|
Referral |
|
|
|
| 09/21/2012 |
Yes |
- Mortgage
- Conventional adjustable mortgage (ARM)
|
- Settlement process and costs
|
|
Web |
|
|
|
| 04/27/2012 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 04/27/2012 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 03/12/2012 |
Yes |
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 02/29/2012 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 01/25/2012 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Settlement process and costs
|
|
Web |
Older American |
|
|
| 01/09/2012 |
Yes |
- Mortgage
- Conventional fixed mortgage
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|
| 12/25/2011 |
Yes |
|
- Application, originator, mortgage broker
|
|
Web |
|
|
|