| 06/12/2023 |
Yes |
- Debt collection
- Medical debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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Hello, I would like help with an issue that I am having with collections ( Patients Accounts BureauXXXX PAB, located in Georgia ). I attempted to pay a settlement amount on a medical bill from XXXX XXXX with XXXX on XX/XX/2023. The bill amount was {$960.00}, but I was offered a settlement amount of {$670.00} by XXXX. On that date, ( XX/XX/XXXX ) I agreed to pay the settlement amount and gave my credit card information to the XXXX representative over the phone. I then got a call on XX/XX/2023 from another XXXX representative, saying I owed {$960.00}. I explained to him that I paid the settlement amount of {$670.00} on XX/XX/XXXX, and he said he did not see a record of that. He checked his notes and said that he realized someone tried to collect the balance, but that the representative did not properly process the transaction, so it was still outstanding. I told him that I needed to verify that the payment did not go thru on my side before giving my card number again.
The specific timeline of events are below : XX/XX/XXXX : Gave card number to representative, to pay settlement amount ( full amount was {$960.00}, settlement amount was {$670.00} ) XX/XX/XXXX : Got a call saying I still owed the balance because my payment was not processed. I said I would check my bank statement to see if it did. I checked a couple of weeks later and realized it didnt go thru.
XX/XX/XXXX : I called back XXXX to give my card number again to pay settlement amount of {$670.00}, I was told the settlement amount option expired XX/XX/XXXX and I needed to pay full amount. I explained what happened on XX/XX/XXXX, that it wasnt my fault that my payment wasnt processed, then I explained that I spoke to someone on XX/XX/XXXX. AT NO TIME was it communicated to me that the settlement amount was going to expire. I had no way of knowing that. The lady on the phone with me ( on XX/XX/XXXX ) at the time insisted she didnt see any record of me trying to pay, despite me telling her that the gentleman I spoke to on XX/XX/XXXX was able to see it. I told her to check her recordings to hear the phone call ( since all phonecalls are recorded ) and see that I tried to pay on XX/XX/XXXX. She said she would have the supervisor check the recording of the call and then call me back.
XX/XX/XXXX : Someone ( XXXX ) called me telling me I need to pay full amount of {$960.00}, with no acknowledgment that I was owed a call from a supervisor who was supposed to review the phone recording. I asked what happened to the supervisor calling me. She said she didnt know about that and would check her records. She claimed to look thru records and said the settlement amount expired and that I need to pay the full amount because I should have checked my bank records on XX/XX/XXXX and known that the payment didnt go thru. I told her if I give a payment over the phone, that I wouldnt think to check if it went thru. She still insisted that I pay the full amount bc the settlement amount expired. I told her I would get an attorney because they are not honoring what was told to me and she said ok and hung up on me.
I spoke to a lawyer who said I can file a civil suit since I attempted to pay and it was their fault that the payment didnt go thru. Also, at no time was an expiration date of settlement amount communicated to me. I have not pursued a civil suit.
XX/XX/XXXX : I decided to call back patients account bureau and spoke to XXXX again. I asked if the supervisor was aware of what was going on, that up until now, I had not heard about the outcome of the reviewed phonecall to prove that I attempted to pay, and I asked whether the supervisor reviewd the phonecall. She told me she would transfer me to supervisor. She transferred me to a lady who I explained everything to and I asked her if she listened to the recording on XX/XX/XXXX. She said she was just a lead and did not have access to the recordings. She said the supervisor wouldnt be back until Monday ( XX/XX/XXXX ) and would send an email of details that I explained to her to both the supervisor and to XXXX. She claimed she could not see any settlement amount of {$670.00} in the records. I told her that that was weird because thats what was offered to me on XX/XX/XXXX and the guy who called me on XX/XX/XXXX could also see the {$670.00}, so I dont know why/how that history suddenly disappeared. I also told her that no one disclosed to me the expiration date of the settlement amount.
She said she would send the email and have someone call me the following week when the supervisor was back in office.
Today is XX/XX/XXXX and no one has called me back. I would like to get the settlement amount paid, but the dishonesty, rudeness and shortness of the representatives at the XXXX is proving to be a hindrance to me getting this behind me. Any assistance on this matter would be greatly appreciated.
In the attachment section below, I am including a snapshot of the bill that I kept for myself after attempting to pay on XX/XX/XXXX, unfortunately it isnt the full bill, but it does have the account number on it and the full + settlement amount.
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| 04/14/2023 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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On XX/XX/XXXX, i went to XXXX XXXX XXXX at XXXX XXXX ( XXXX XXXX XXXX ) for emergency services. I was insured by XXXX and the hospital is in network. In the next few months, i received official, paper bills for the visit from various healthcare companies involved with the service. I received bills from the XXXX company and the doctor who saw me, which i paid in full.
I have never received a bill from XXXX XXXX XXXX at XXXX XXXX. According to my insurance i should have been billed for {$1700.00}.
XX/XX/XXXX - I received a collections notice in the mail from Patient Accounts Bureau ( XXXX XXXX XXXX - it looks like they are a part of Hollis Cobb ) stating they are a debt collector that is trying to collect what I owed the XXXX XXXX XXXX XXXX XXXX XXXX.
XX/XX/XXXX - called XXXX XXXX XXXX at XXXX XXXX, they directed me to their billing department at XXXX XXXX XXXX. I would later find out this division is run by XXXX XXXX - XXXX did not provide me with a website as reference when asked.
- got XXXX P. on the phone - she confirmed they sent my bill to collections - they claim they tried sending me a paper bill on XX/XX/XXXX, but the mail was returned - she told me my mailing address in their records was incorrect, missing the apt number, which is probably why the billing mail bounced- I have USPS informed delivery, they scan and email me pictures of all my mail. I did not see anything that would resemble a bill from XXXX XXXX XXXX at XXXX XXXX.
- I requested XXXX work with the collections agency to have my debt pulled back and then properly bill me, XXXX said she has escalated my ask, but would not cc me on the email as it was an 'internal communication ' - I also reached out to Patient Accounts Bureau to dispute the debt electronically. i followed the instructions on their collections letter ( see attached ) and have attached my outbound dispute emails. I would like to note here that they never responded to my requests for the name and address of the original creditor. I disputed the claim well within the 30 day window of letter receipt.
XX/XX/XXXX - XXXX XXXX.
- I did not hear back from XXXX XXXX XXXXXXXX at XXXX XXXX or XXXX XXXX for two weeks, so i call again- I asked about my outstanding balance, XXXX said 'no balance ' - was unable to tell me if the bill was pulled back from debt collector - XXXX promised to send an email follow up and + paper bill. I did end up receiving an itemized list of care i received. it was NOT a bill stating how much i owed ( attached ) XX/XX/XXXX - XXXX XXXX.
- I call back again, XXXX stated a bill was coming. sent XXXX - On the collections escalation she said she'd call me and the case had been escalated. typically takes 14-30 days - i never received a bill, email, or a phone call. Ever.
XX/XX/XXXX - XXXX XXXX.
- I inquire about the status of my account again - was told a supervisor would call me back within XXXX XX/XX/XXXX - XXXX XXXX XXXX
- supervisor never returned my call despite XXXX telling me they would call me within 24hrs - my collections issue was apparently escalated to their 'leads ' but never resolved. XXXX is able to see the case history - XXXX said the bill is still with Patient Accounts Bureau - XXXX then told me there was nothing they could do for me and to call the hospital or the collections agency - She gave me this number for the hospital : XXXX XXXX XXXX that number ended up being the hospital internal IT helpdesk hotline XXXX XXXX ( Patient Accounts Bureau ) - i call the debt collection agency directly- they claim never received anything from the hospital regarding pulling the debt back- they validate they saw my emails and confirmed they never responded to me- said they would follow up with me to confirm owner of debt XXXX XXXX.
- I called hospital back and got XXXX XXXX ( same one from XX/XX/XXXX ) back on the phone by coincidence - she recommended i send a paper letter to dispute the bill being sent to collections to the following XXXX XXXX XXXX ATTN : XXXX XXXX XXXX Patient Accounts XXXX XXXX XXXX XXXX, Delaware XXXX- I will be sending a certified mail, including all the details i have provided here. I would like to note they never gave me this as an option in the four months i've been speaking with them.
XXXX XXXXXXXX XXXX XXXXXXXX at XXXX XXXX send my debt to collections incorrectly. They did not seek to contact me outside of an alleged bounced mail. When confronted, they have kicked me around the call center for three months and refuse to take action to rectify the situation.
Patient Accounts Bureau did not respond to my dispute in a timely manner.
I still don't know who I should pay.
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| 11/01/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Servicemember |
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the following is a copy of the summary letter submitted to the collection agency : XX/XX/2018 VIA CERTIFIED MAILING XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Creditor : XXXX XXXX of XXXX/XXXX Hospital Disputed amount owed {$260.00} Patient : XXXX XXXX XXXX To Whom It May Concern : I am writing in regards to the above-referenced debt to inform you that I am disputing this debt. Please verify the debt as required by the Fair Debt Collection Practices Act.
I am disputing this debt because I do not owe it. This debt was paid directly to XXXX XXXX of XXXX on XX/XX/2018.
Please allow this to also service as notice that have filed a complaint with the Federal Trade Commission/Consumer Financial Protection Bureau ( CFPB ) due to unethical and potentially fraudulent business practices by XXXX XXXX and XXXX XXXX XXXX/Hollis Cobb. Based on activities by both entities, it appears they are attempting to collect twice on the same account. Please refer to the following summary of events : XXXXreceived final notice from XXXX XXXX of XXXX. The notice was dated XX/XX/2018 and indicated Due DateUpon Receipt.
XX/XX/2018payment made directly to XXXX XXXX of XXXX for {$260.00}. Confirmation number for payment : XXXX XX/XX/2018received call from XXXX XXXX XXXX regarding the alleged debt. I explained to the representative that this was not a valid debt. I provided the payment confirmation number but the representative stated it was not a valid payment since I did not pay them directly.
XXXXspoke with XXXX from XXXX XXXX of XXXX. She advised that she would send request to have account pulled from XXXX XXXX XXXX.
XX/XX/2018XXXX from XXXX XXXX of XXXX advised that my account would update automatically and this would resolve the issue with XXXX XXXX XXXX XX/XX/2018received missed call from XXXX XXXX XXXX. Returned the call to them. At that time, explained again that I paid the original creditor. The representative was aggressive during the call requesting payment. At that time, I explained that under FCRA they are to provide written notice to me and allow me the opportunity to dispute the validity of the debt. I also requested that per the FCRA, no other calls be made to me from XXXX XXXX XXXX XXXXreceived notice from XXXX XXXX XXXX. The letter is dated XX/XX/2018 but not received for over 2-weeks. XXXX XXXX XXXX initial contact with me was on XX/XX/2018. I believe this is an unethical delay in complying with my rights under the FCRA guidelines.
XX/XX/2018 -- XXXX XXXX XXXX still shows this amount due which is incorrect and XXXX XXXX of XXXX Because I am disputing this debt, you should not report it to the credit reporting agencies. If you have already reported it, please contact the credit reporting agencies, inform them that the debt is disputed, and ask them to delete it from my credit report. Reporting information that you know to be inaccurate, or failing to report information correctly, violates the Fair Credit Reporting Act.
Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX
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| 01/04/2016 |
Yes |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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XX/XX/2015 I was treated at a XXXX and incurred expenses of near {$3000.00} that were my responsibility. As my HSA account did not have that much in the account, I established a payment plan with XXXX XXXX to pay something around $ 300/mos. I never received a statement from them and missed the subsequent payment. I attempted to make a payment online and was told I only made partial payment and given another number to call. I called that number and made a new payment of $ XXXX/mos which I was told was my new payment plan amount. I did not realize at the time that this was a collection agency, BCC Financial. As the same time of the month was nearing XX/XX/XXXX, I was again looking for a statement from XXXX XXXX and had not received one. I was very busy and it slipped my mind as I mostly use online banking or paper bills for things that are n't " usual '' bills for me. XXXX from BCC Financial called on XX/XX/XXXX and said she was calling to collect on a debt for XXXX XXXX. I was very angry at that point and told her all about my payment plan and how I had never received any statement. She assured me that she would get it straight and I would get statements from her. She then immediately offered me a XXXX % settlement if I paid in full. I refused because I owed the balance, although I was capable of paying I also asked if the XXXX % settled balance would report to my credit as a charge off. She could n't answer that question. I asked if my account could be paid back up to date and sent back to XXXX XXXX, she said no. But then again assured me I 'd receive my monthly statements. No statement in XX/XX/XXXX. I needed to call them myself in XX/XX/XXXX to make them aware, again, that I had no statements. I needed to get my account number from them to make a payment online. I repeated my concern about not receiving statements, not being able to monitor the progress of my account and if my payments are actually being applied to my balance. The woman I spoke with continued to assert that they HAD been sending me statements. Giving me the impression that she was accusing me of lying. Then here we are again-no statement received in XX/XX/XXXX, during the holidays. I do n't know what day my payments are due. I do n't know what my current balance is. All I am able to see on the website is a place to enter all of my payment information. For all I know I could be wiring money to anywhere.
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| 10/09/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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In XX/XX/XXXX, I paid XXXX XXXX for XXXX imaging services performed on XX/XX/XXXX. The amount paid was {$930.00}, the amount due and owing. My insurance company at the time, XXXX XXXX XXXX XXXX of Georgia, paid the hospital {$4900.00} for a total paid and allowed as {$5900.00}. Discounts negotiated between XXXX XXXX and XXXX XXXX XXXX XXXX ( XXXX ) were expressly stated as {$6600.00}. The total cost of the service was {$12000.00}. Now in XX/XX/XXXX, XXXX XXXX billed for amounts identified as the discounts in the XX/XX/XXXX billing statement dated XX/XX/XXXX. It is well over a year later, and XXXX XXXX somehow adjusted the discounts afforded XXXX in XX/XX/XXXX and billed me for {$3400.00} in XX/XX/XXXX. I wrote a letter requesting the contract and pricing schedule related to XXXX XXXX services which allows for XXXX XXXX to bill for these amounts that were contractually negotiated as allowed discounts for XXXX subscribers, and my letter was ignored and my account placed in collections with XXXX XXXX XXXX. I asked the collections firm for the documents I requested that would be found in the services agreement, and they stated that I should take the matter up with the creditor, XXXX XXXX because I have all the documents I am suppose to have. Since this verbal request to XXXX XXXX XXXX, I requested debt validation from XXXX XXXX XXXX and made a second attempt for production of documents from XXXX XXXX related to the contract which allows for the disallowance of contractually negotiated discounts for XXXX subscribers.
This is not right and makes no sense. My account was paid with no balance due, and now I am in collections with a third party collections agency because XXXX XXXX fails to be transparent about discounts no longer afforded to me as a XXXX subscriber over a year later. XXXX has sent me another explanation of benefits dated XX/XX/XXXX which states the same discounts and allowances as my explanation of benefits dated XX/XX/XXXX. Both XXXX explanation of benefits summaries reflect the totals outlined above with my patient total stated as {$930.00}.
Please request the documents I am not able to receive from XXXX XXXX so I can resolve this collections matter which is an amount I definitely dispute as not due and owing well over a year later. I have requested these contractual documents from XXXX and awaiting a response.
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| 04/03/2020 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
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Web |
Servicemember |
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I received a letter dated XX/XX/XXXX on XX/XX/XXXX. I called today XX/XX/XXXX and spoke with XXXX regarding alleged debt. When I asked representative about the debt she advised she was not able to give much informtion due to HIPPA laws. However, I advised representative that the debt was not owed per the insurance company as another company attempted to collect on the same debt. A complaint was filed on XX/XX/XXXX with the CFPB regarding the same debt and a response with alleged debtor repsonsed XX/XX/XXXX. Case # XXXX-XXXX. I have attached the bill from the prior company as well as the new company with the same account number.
I received a call on XX/XX/XXXX at XXXX XXXX from Patient Accounts Bureau regarding a bill from XXXX XXXX XXXX XXXX for the amount of {$150.00} The representative I spoke with hung up the phone in my face after I asked how could I help her. I called back and spoke with an XXXX, who was also very rude as I informed her that I did not owe the debt. Her response was why did I call back. ( This was on a recorded call ). I then called my insurance company ( XXXX ) and informed them of the phone call I had received from Patient Accounts Bureau. The representative from the insurance company asked for the number of the collection agency to which I received a call and called them at the number provided ( XXXX ). The representative from XXXX called while I was on the phone and advised the representative to cease all calls and communication as the bill was a provider write-off. The call was ended and and several days later I received letter in the mail stated that I owed the debt for the bill. I called Patient Accounts Bureau on XX/XX/XXXX and spoke with representative XXXX who informed me that {$150.00} was still owed. I asked her to read the notes, to which she stated that she was not aware of any notes on the account. I then ask to speak with a supervisor, to which I then spoke with Mr. XXXX. The call was disconnected I then called back and spoke with XXXX who advised that Mr. XXXX would return my call and needed a good contact number. I asked Ms. XXXX to send me a letter stating that I did not owe the debt, to which she stated " a letter ''.
Company 's Response Consumer 's concern has been documented and all communication will be ceased. We have notified the client of the consumer 's complaint.
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| 06/13/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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On XX/XX/XXXX three outpatient services were performed at XXXX XXXX Hospital in the amounts of {$110.00}, {$110.00} and {$150.00} totaling {$370.00}. XXXX XXXX XXXX XXXXXXXX XXXX ( XXXX ) submitted a claim to the wrong insurer although I had provided the correct insurance card for copying the day of services. On XX/XX/XXXX, when I received a bill for {$370.00} from XXXX, I contacted them to inform them of their error and I contacted the insurer because my insurance had ended XX/XX/XXXX, but the services were prior to that end date. XXXX submitted a claim to my insurer but it was not for {$370.00}, but for {$4900.00}, a substantial increase of 1,215.5 %. They also included an additional service not previously billed, so now they were requesting payment for four services instead of three. As a result, the insurer paid a total of {$630.00}, which was an over payment in the amount of {$250.00}. Afterwards, XXXX submitted two additional bills for the same services, but this time, changed the names but left the amounts at {$110.00}, {$110.00}, and {$150.00}. Unknowingly, the insurer paid an additional {$220.00} for services they had already paid. SO there was a total over payment of {$480.00}, yet, XXXX sent me a bill for {$150.00}. The insurer and the hospital had already sent me notice of payments ( over payment ) and I only owed the hospital {$3.00}. I contacted XXXX to make them aware of what I have determined to be fraud on their and the doctor 's part and told them they had already been paid and therefore they needed to speak with the hospital or whomever got the money and bring my account to XXXX. Instead, they placed the account with XXXX XXXX XXXX ( XXXX ) of XXXX XXXX for collection. When contacted by XXXX in a letter dated XX/XX/XXXX, I disputed the debt and asked them for verification in accordance with FDCPA ; none was provided. Instead, they sent me another bill dated XX/XX/XXXX, requesting payment. I sent them a letter with proof of payments and explained how they were actually overpaid and should not be harassing me for any payment since I owe nothing. I asked them to bring my account to XXXX. I have filed a complaint with the Composite Board of Medical Examiners regarding the doctor who is collecting on this inaccurate debt.
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| 10/30/2017 |
Yes |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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In XX/XX/XXXX I went to ER. The ER visit became an issue with XXXX XXXX XXXX as they are not honoring their contract. I tried to work this out with Insurance Carrier, and XXXX Hospital for 8 months now.
I filed an appeal with my Insurance carrier. The Hospital apparently was not told to put my account on hold while the Insurance carrier reviewed the case and my case ended up in collections. XXXX XXXX XXXX is the collections agency calling me. They ask for me and then demand personal info from me like date of birth, social security info, address to gain access to why they called. I was outraged and explained I would only give my birth date as I do n't know who they are. Upon giving my birthdate they tell me they are a collections company.
I did not know my case went to collections initially and had no idea who they were. I called the hospital and they confirmed the case went to collections. The hospital also told me that my insurance carrier continues to not pay their bills or honor their contracts and to contact XXXX XXXX the XXXX XXXX and fire safety commissioner and I have and the case is being reviewed.
When XXXX XXXX XXXX called I asked multiple times for them to send me a bill. They have not and told me they will not. I initially asked them about payback amounts and they refuse to work with me. They are telling me of the over {$5000.00} bill I will have to pay them back over {$400.00} a month for 2 years and again refuse to send me a paper bill so I can see the breakdown amount or confirm who they are. I have no indication by these phone calls they are who they say they are. They have called me every week at least 2 times even after I explained what I was trying to accomplish with the Insurance Commissioner as the case is in dispute and I have to wait for the outcome. Now todayXX/XX/XXXX they have called my relatives demanding they inform me of their call and to have me call them back. At this time I have blocked their calls and I will not speak with them.
This company is not professional in demeanor, uses illegal tactics and has no regard for the situation.
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| 11/01/2022 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
Servicemember |
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On XX/XX/XXXX, I had XXXX XXXX performed by XXXX XXXX XXXX XXXX XXXX XXXX I NEVER received a billing statement, phone call or voicemail regarding a bill that I owed. On XX/XX/XXXX I received 4 billing statements from Patient Accounts Bureau which is a collection agency for the XXXX XXXX XXXX XXXX XXXX XXXX I called my insurance company XXXX XXXX XXXX XXXX to ask if they could reach out to XXXX XXXX of XXXX XXXX XXXX XXXX ) XXXX on the three way recorded line. My health insurance representative, XXXX, ( ref # XXXX ) made contact with XXXX XXXX supervisor ) with myself on the phone. XXXX advised that a billing statement was mailed to me on XX/XX/XXXX and XX/XX/XXXX. She also advised that phone calls were made to me on XX/XX/XXXX, and XXXX. I advised XXXX that I NEVER recieved a billing statement or voicemail regarding the medical bill. I also advised that I had just had my services XX/XX/XXXX and questioned why was the bill sent out 20 days later and phone calls to collect payment without giving the insurance ample time to pay or the bill to settle. XXXX said she didnt have an answer to my question. XXXX advised that my account was still in their possession. I asked XXXX why was a collection agency ringing my phone for a debt that I do not owe them and they still have my account. I also asked how did they expect me to know I owed them money if they sent out only 2 bills ( that i never got ) and the last one was in XX/XX/XXXX and it was XX/XX/XXXX? I was never afforded the opportunity to pay or make arrangements to XXXX XXXX XXXX XXXX XXXX before being sent to collections. This impacts my credit. I read the reviews for XXXX XXXX and there were more than dozen of others with the same claim that I was experiencing. After XXXX advised that they still had my account, I thought Great, but I need to set up a payment agreement. She advised that I had to pay the whole amount by XX/XX/XXXX, or the account would be with Patient Accounts. I also submitted a complaint to the XXXX XXXX XXXX but no response. Again, I was never allowed due process by XXXX XXXX.
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| 05/15/2019 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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Web |
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On XX/XX/2019 I received my first bill from XXXX XXXX XXXX Hospital for {$2200.00}. I have made payments on their online system of {$300.00} every month since receiving the original bill.
XX/XX/2019 {$300.00} XX/XX/2019 {$300.00} XX/XX/2019 {$300.00} XX/XX/2019 {$300.00} I received a statement in the mail dated XX/XX/2019 stating that I had overdue balance of {$1000.00} and the balanced needs to be payed on or before XX/XX/2019.
I went to pay balance online on XX/XX/2019 and the outstanding balance listed is {$0.00}. A highlighted portion of the page indicates " You currently have accounts in bad debt collections. Please contact customer service to make payment arrangements on those balances. '' I contacted customer service on XX/XX/2019 to try to understand what is happening. The rep indicated that my balance had already been sent to a collection agency and that there was nothing they could do even though I have been paying monthly installments of {$300.00}. The rep indicated because I did not schedule those payment amounts with XXXX XXXX that the balance has gone into arrears. The rep said I should have received a letter from the collection agency as it was sent to them on XX/XX/2019. The rep gave me the telephone number of the collection agency as I could not pay off my balance through XXXX XXXX. Keep in mind that the statement indicates I have until XX/XX/2019 to pay off balance and not have it reported to the credit bureau.
I contacted the collection agency on XX/XX/2019 who said I should have gotten or would be getting a letter to pay the arrears amount. I indicate I had not received any communication from them. I used my credit card to pay the balance plus a {$5.00} fee for using the credit card to XXXX Hollis Cobb on XX/XX/2019 in the total of {$1000.00}.
I should not have my credit score effected when the statement indicates that I have until XX/XX/2019 to pay the balance.
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| 07/21/2021 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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Web |
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This collection agency have threaten to damage my credit report because of a bill that was created on XXXX. I was making payments to XXXX in an amount that I could afford, which began with payments of {$150.00} and because I could no longer afford that due to decrease in hours at work I was only able to the amount of {$20.00} per month. I applied for assistance with XXXX but I was denied help. XXXX sent this bill to collections and I have been in contact with this collection agency and communicating with them and have been paying them as much as I can my first payment was for {$78.00} and my second payment was {$100.00} which i sent out today in the mail and when I called them they were asking for more like {$77.00} more and I don't have more! We are still in the midst of a pandemic and it is really hard to pay more! That was all I could pay towards this bill and the collection agency stated that my account could at any time be pulled and sent yet another third party agency and it's beyond their control! It's really sad that I was charged this much in the first place a {$3000.00} plus just for in XXXX. This is wrong and if they are not able to handle this situation, then I know surely XXXX will! I still have to pay for housing and for my car so that I can even go back in fourth to make the little money I have to pay my bills with and if I only pay this one and not the others then I will not be able to go to work and they will not be able to get any money from me so what do they choose to send this bill to the get the little that I'm giving or to get none, seems like this is not understandable to everyone!
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| 01/07/2020 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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I received a call on XX/XX/XXXX at XXXX XXXX from Patient Accounts Bureau regarding a bill from XXXX XXXX XXXX XXXX for the amount of {$150.00} The representative I spoke with hung up the phone in my face after I asked how could I help her. I called back and spoke with an XXXX, who was also very rude as I informed her that I did not owe the debt. Her response was why did I call back. ( This was on a recorded call ). I then called my insurance company ( XXXX ) and informed them of the phone call I had received from Patient Accounts Bureau. The representative from the insurance company asked for the number of the collection agency to which I received a call and called them at the number provided ( XXXX ). The representative from XXXX called while I was on the phone and advised the representative to cease all calls and communication as the bill was a provider write-off. The call was ended and and several days later I received letter in the mail stated that I owed the debt for the bill. I called Patient Accounts Bureau on XX/XX/XXXX and spoke with representative XXXX who informed me that {$150.00} was still owed. I asked her to read the notes, to which she stated that she was not aware of any notes on the account. I then ask to speak with a supervisor, to which I then spoke with Mr. XXXX. The call was disconnected I then called back and spoke with XXXX who advised that MrXXXX XXXX would return my call and needed a good contact number. I asked Ms. XXXX to send me a letter stating that I did not owe the debt, to which she stated " a letter ''.
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| 02/28/2022 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
I believe Patient Accounts Bureau is attempting to extort money from me. In XX/XX/2022, I received the attached bill for {$35.00}. I attempted to pay online through my bank but Patient Accounts bureau waited weeks to deposit this check against my account so by the time funds were depleted. Therefore, I was charged a returned check fee by Patient Accounts Bureau. I was told my bill had escalated to over {$110.00}. I do not understand how a {$35.00} bill escalated to this amount, even with the returned check fee included, but nevertheless, I paid {$110.00} on XX/XX/2022 on their online pay portal of their website. This payment was successfully processed by Patient Accounts Bureau but they failed to record a payment history on their website ( see attached ). There is no payment history on their website to give the customer an idea of the payment history. Since there is no payment history, they failed to record my payment of {$110.00} which I paid on XX/XX/2022.
It appears that the {$110.00} payment was never applied to my balance because there is still an outstanding balance of {$70.00} ( see attachments ) showing on my balance at Patient Accounts Bureau.
Patient Accounts Bureau never applied my payment, they do not have a payment history ( see attachment ) recorded on their payment history and I think they have overcharged me by escalating and adding fees to my original balance of {$35.00}. Thank you.
|
| 03/16/2020 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
I received a garnishment letter from my employer on XX/XX/2020. I contacted the agency panicking because the amount they are trying to collect is the wrong amount. I spoke with XXXX XXXX, he was no help. Called back again and XXXX spoke with me. She stated that they would verify with the hospital that the debt was paid in full and submit in writing to my employer the correct amount that was to be garnished. She stated that she would call back in 30 minutes. I called her back 3 hours later and she stated that they would have to wait for the information. If youre Patient Accounts like you keep repeating you should have access to this information. I called again on XX/XX/2020 spoke with XXXX again she stated that the attorney was out and to call back around XXXX. I did so. The attorney XXXX stated that it takes 24 hours for the hospital to validated that it was paid. They wont accept any statements from me from the hospital showing a zero balance. I have called back every day and now starts week number TWO and nobody can seem to validate the amount that was paid to the hospital so that the CORRECTED information be sent to my employer. All I keep hearing is call back after lunch and the attorney will be in then. Or I cant get in her email I cant do anything. Its frustrating because you did not hesitate to enter the incorrect judgement. Now no one knows anything.
|
| 11/04/2017 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
XXXX was performed at XXXX hospital in XXXX, GA on XX/XX/XXXX. Insurance was filed with XXXX. Received EOB that part of the claim was denied due to XXXX not obtaining appropriate precertification. Bills started coming from XXXX and at least one phone call a month asking to be paid. EOB stated that I was not responsible for the fee. Called and spoke with XXXX and they stated they would pursue with insurance company, XXXX. Kept receiving bills and phone calls once or twice month. XXXX issued a new EOB that the previous denial had been reversed and paid more money toward claim and again stated the bill was paid in full as the rest of the balance was a contractual write off with the insurance company and XXXX and that I could not be billed. Again, the phone calls and bills kept coming. Spent many hours on the phone talking to both companies to resolve the issue. Had XXXX and XXXX on a three way call for XXXX to inform XXXX that I had satisfied my responsibility for the bill and did not owe any more. Still the calls and bills kept coming. Received a call from XXXX XXXX XXXX collection agency on XX/XX/XXXX, without written notice, that the debt had been turned over to them and they were trying to collect. Again, tried to explain that I do not owe. Again called XXXX and they attempted to call XXXX and they refused to talk to the agent.
|
| 08/16/2018 |
Yes |
- Debt collection
- Medical debt
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
My husband had emergency XXXX XX/XX/2018 at XXXX XXXX Hopsital in XXXX, GA. He went into another XXXX 10 days later because a XXXX was removed within 3 hours instead of waiting 7 days. Because of this removal, he had a XXXX XXXX XXXX and was sent back to the hospital to XXXX, involoving unnecessary charges. I contacted the Patient Advocate line for the hospital to dispute paying the second XXXX bill because that was the negligence of the physician for removing the XXXX too soon. I received a letter from the Office of Medical Affairs on XX/XX/2018 from XXXX XXXX saying he would look into this matter and the account will be frozen until the problem is resolved.
We were making monthly payments on the account. On XX/XX/XXXX, we made a {$150.00} payment towards our balance of {$1800.00} via the online portal for the hospital. We made an additional payment XX/XX/XXXX, for {$50.00}.
XX/XX/XXXX, we get a phone call stating that the balance has been moved to a collections agency. We received no warning, written nor verbal that the balance was being moved. We were also making monthly payments on the online portal for the account. Why was it sent into collections when we were cooperating?
I want to bring attention to this matter as it was wrongfully handled and we desire justice from XXXX XXXX.
|
| 12/12/2022 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
Servicemember |
|
I had XXXX at XXXX XXXX. XXXX began sending me bills for my portion. I paid {$50.00} and when I went to make a second payment, I could not make one in the portal. I was given a number to call or they ( Patient Accounts Bureau ) called me repeatedly. I finally called them back and they said they have this debt. This was in XXXX. I asked for a proof. They never sent it. I repeatedly asked. Then today, XX/XX/22 I called back because they left another voicemail. I asked for proof again and the rep said they are not required to send another bill. I said you never sent the first one and I am asking for this again because I never got it. She got angry and then said just tell me how much can you pay. She said numbers like {$500.00} per month, {$400.00} per month, {$360.00} and then $ 250 monthly to pay it off. I said, I don't make that amount of money to pay you that monthly. Send me the bill so I can see it. She said no again. I asked for her supervisor. After a XXXX minute hold, she came back and her supervisor would call me back. I said great but do know that if I asked you to validate this debt in writing and you do not provide it after numerous requests I can report you to the state attorney, FTC and Consumer Finance. She said she didn't care.
|
| 01/12/2021 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
I received a statement dated XX/XX/XXXX from a debt collector Patient Accounts Bureau trying to collect a payment for an alleged service my son XXXX XXXX received on XX/XX/XXXX. I thought this was odd since this was a month after my son was born and I had not received any bills prior to this one. I called the number on the statement that says " speak to live agent XXXX '' on XX/XX/XXXX. A man answered the phone and asked how he could help. I told him about the statement and how i had not received any others prior to this one and wanted more information. He then said " for your son XXXX ''. I then said how did you know my sons name if I did not give you any of my information ''. He said " I will need your address and more information to verify your account. I told him I was not giving him any information until he told me how he knew my sons name. He said " Ma'am you do not want to be helped so you will need to call back when you are ready. '' He then hung up on me. I am concerned that my sons information has been stolen. I received a letter a month ago that one of my sons health providers had been hacked and it advised me to be careful with fraudulent bills and debt collectors. I will attach the statement to this complaint. Thank you.
|
| 11/09/2016 |
Yes |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
XXXX underpaid my bill to XXXX XXXX XXXX on XXXX. I advised their billing department at XXXX XXXX that my XXXX should cover most of this and to please re-submit to my insurance company. XXXX XXXX did NOT re-submit and they sent me to collections using Hollis Cobb XXXX at XXXX. The collections company has been calling me for several months ( some calls were very rude - especially at the beginning where I was talked over and yelled at ). I kept telling them that the XXXX was going to take care of this, but the collections company never stopped calling. I have received up to 6 calls a day from them to try and collect this debt, which has interfered with my job and caused me to waste minutes on my cellular plan. I spoke with XXXX XXXX today, who is supposedly a manager at Hollis Cobb XXXX, and she even confirmed the notes were in there about the XXXX issues. I provided XXXX with the confirmation number from XXXX for the additional payment to the XXXX XXXX, and advised them I am working with a manager at XXXX XXXX to resolve the remaining {$51.00} ( which is what XXXX at XXXX told me is the only amount I should pay ). I also advised them that I would have my attorney contact them if they kept harassing me.
|
| 05/07/2019 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Older American |
|
I took a XXXX XXXX at my XXXX 's office on XX/XX/2017. The charges for the XXXX XXXX procedure were submitted to and covered by my XXXX XXXX XXXX XXXX XXXX XXXX medical insurance. I received a copy of the Explanation of Benefits provided by XXXX/XXXX to cover the cost of the procedure. The XXXX XXXX XXXX provider of the service was a XXXX XXXX/XXXX XXXX " preferred provider '' and, as such, was required to accept the amount indicated by XXXX as payment in full for the services rendered. XXXX XXXX and XXXX XXXX paid their portion and I paid the patient portion in full. The doctor 's office has attempted to collect an additional {$790.00} from me that I do not owe. I have received numerous calls and letters from them, their internal collections department and an outside collections agency. Each time, I have submitted letters disputing the validity of this debt and provided them with copies of my XXXX XXXX XXXX Explanation of Benefits, which clearly states that I am not responsible for any additional amounts. This have been going on for nearly two years and I am suffering a great deal of stress and anxiety because of the ongoing dispute.
|
| 12/04/2023 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
In violation of 12 CFR 1006, this debt collector ( Hollis Cob Associates ) collected a pay-to-pay fee through a third party payment processor while not expressly authorized under state law nor expressly authorized by the agreement creating the debt ( XXXX XXXX XXXX XXXX XXXX XXXX I asked the debt collector if this was expressly authorized by the agreement creating the debt, and they stated that they dont have that information. The amount owed was {$90.00}, I was charged {$96.00}, of which {$6.00} was the pay-to-pay fee. I was forced to pay this fee to resolve the debt. I attempted to ask for the fee to be refunded, and they refused. I advised that I would submit the complaint if they did not agree to refund me, they ended the call. The Bureau of Consumer Financial Protection advisory opinion ( XXXX ) clearly reiterates that debt collectors are prohibited from collecting any amount including interest fee charge or expense incidental to the principal obligation, unless otherwise expressly authorized as stated above. I am attaching proof of the amount paid, the fee charged, the account paid in full, and the details of the account.
|
| 09/11/2019 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
I sent the debt collection agency " Patient Accounts Bureau '' a certified letter with return receipt in which I requested that they contact me in writing through USPS mail and that they no longer contact me by phone in addition I asked that they validate the debt in which they say that I owe. The company received this correspondence on XX/XX/19 and since then have continued to call me nearly everyday since then. I have spoken with attorneys who have advised me that this is a violation of the FCRA guidelines and this behavior is harassment.
This company is called Patient Accounts Bureau, however they appear to be owned by another company known as Hollis Cobb Associates. In addition the company has multiple addresses, 2 of which are correct and a third which appears to be bogus as evidenced by the returned letter I received when trying to contact them via USPS mail. I have attached proof of all of these facts below, including the returned envelope of the third address and a screenshot of the companies online XXXX XXXX profile listing this address.
|
| 10/08/2016 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
I was a XXXX. My care for the procedure is the responsibility of the recipients insurance. XXXX XXXX XXXX errored in filing the insurance claim against my insurance. They have refused to correct the insurance filing. XXXX XXXX XXXX, XXXX XXXX paid the errant claim. Neither XXXX, XXXX XXXX XXXX nor XXXX XXXX XXXX, XXXX XXXX will / has assisted to get the claim corrected. I have continued to challenge this billing for more than 2 years with no resolution. The account has been referred to XXXX ( bill collection ). I need some assistance mediating the claim. XXXX XXXX XXXX will not intervene or confirm that my XXXX XXXX XXXX care is the responsibility of the XXXX recipient. XXXX XXXX XXXX, XXXX XXXX ca n't know that the claim filed is improper. Visiting Nurse has not acknowledged that my care was part of a living organ donation and asserts the claim was filed appropriately. I am in the middle of XXXX parties who basically are turning their backs on me and not participating in a resolution.
|
| 03/10/2017 |
Yes |
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
Over a medical bill incurred during XXXX problems, which ultimately led to XXXX. Even though paying a monthly amount, XXXX turned it over to Patients Accounts Bureau since I refused to give them direct access to my checking account. Patient Accounts Bureau then called MY PARENTS, who are in the XXXX 's and live in another state - worried them totally. I am a XXXX year old adult and am livid that my parents were bothered. Plus the only way their phone number could have been obtained was via the " Emergency Contact '' when I had the medical procedures. Is that legal? My recent communication with them was harrassing and threatening. I am showing due diligence and making payments to ALL involved in the XXXX diagnosis and XXXX but this one account wants more than I can afford and wants " direct secure access '' to my checking account, which I refuse to give. XXXX and XXXX are the two at Patients Account Bureau who are harassing me, and my parents.
|
| 04/27/2023 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Impersonated attorney, law enforcement, or government official
|
|
Web |
|
|
I received a phone call at XXXX XXXX from Hollis Cobb Associates XXXX XXXX XXXX # XXXX, XXXX, GA XXXX. The associates name was XXXX XXXX. He called stating he was calling from XXXX XXXX XXXX regarding a hospital bill. He was not calling from XXXX at all. Once he was giving me the website to make a payment. I realized this was not XXXX at all but a creditor. He then said he was representing XXXX XXXX XXXX. I stated they would call me themselves. I then asked for the location he was calling from. He refused giving me a physical address. He said sorry it was his first day. I then asked for a supervisor. XXXX XXXX then spoke with me and also was trying to mislead me into thinking he was XXXX and there was no physical address to be given. Just a po box XXXX I mention to XXXX he would not want to be seen as a liar and then he gave the address.
I am sure I am not the first individual they have done this action to.
|
| 03/27/2018 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I have turned this debt over to a credit management service. I had 2 accounts with them and they have both been placed on the credit management plan. They are receiving payments from this service on a regular basis, but they still call me multiple times a week. The few times I have spoken to them, they are aggressive and rude. Telling me they will contact my employer to garnish my wages and that I can go to prison for not paying the debt that they are receiving payments on. When I asked to speak to a supervisor or if the calls were monitored, they told me they were not recording the call and I can not speak to anyone in a supervisory position until I pay the debt owed.
I have now blocked their calls, but they continue to call and leave repeated voice mails. Many times early in the morning or late at night. I refuse to take their calls due to their aggressive nature.
|
| 11/30/2016 |
Yes |
|
- Taking/threatening an illegal action
- Attempted to/Collected exempt funds
|
|
Web |
|
|
I had an account set up with Patient Accounts Bureau where they took out XXXX on the XXXX of each month. I called them last week and asked them not to take the money out this month, which they have recordings and documentation of, and they said nothing will be taken out. Today they took out XXXX which overdrew my account forcing me to stop payment on the check which still cost me XXXX. I spoke with their manager XXXX XXXX and he said that he did n't know how long it would take or if they even would reimburse me the fee for having to stop a check that was NOT an authorized payment. They overdrew my account which has caused several issues for me, especially as a single mom, I need this money and they are not being cooroperative at all. This was again a payment that was not authorized, therefore illegal for them to take out of my account.
|
| 04/15/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
Patient Account Bureau aka Hollis Cobb associates.
The hospital sent my bill to this collector. I had set up a payment agreement with a third party. PAB took a payment of {$170.00} from my checking account ( which was agreed to prior to third party payment agreement ).
I have tried unsuccessfully to have the {$170.00} refunded to me. Representatives of PAB agreed I was entitled to the refund and submitted a request of the refund 6 weeks ago.
I have not received the refund and I am unable to speak to anyone at PAB that can assist me. A representative places me on hold to wait to speak to the person handling my account that is never able to speak to me. They take my name and phone number to call me back and I never receive a call back.
Please help me in resolving this seemingly simple issue.
|
| 07/29/2016 |
Yes |
- Debt collection
- I do not know
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
Older American |
|
This alleged company has contacted day/evening. Never leaves a message nor identifies who they represent .never a name is rendered just the threat of action of filing papers against you immediately.
I researched the many nos. that have come thru and established they are allegedly as follow : Patients Account Bureau XXXX XXXX XXXX XXXX, GA XXXX ...
AKA XXXX XXXX I have attempted to ascertain why they would be calling/emailing me since there are no lingering medical bills in my life!
A series of nos. have been used : XXXX XXXX XXXX XXXX I have been subjected to identity theft in the past and scams. But again, these calls and emails are malicious otherwise I would not be prompted to contact the FTC Thank you I look forward to your response..
Thank you
|
| 09/28/2016 |
Yes |
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
This company continues to call my daughter, who is now XXXX but was XXXX at the time of her XXXX. Despite giving them my phone number on numerous occasions and my listing as the responsible party for finances on the account, they have never contacted me, but continue to call my daughter. Today 's call was a " XXXX XXXX '' who threatened that police would come to our house and take her to jail if the debt was not paid in full over the phone to him. I contacted the company and despite being able to pull up the account without me giving them any information, they denied that they had ever had my contact information. My daughter is XXXX and now XXXX by the way she was spoken to and the threats made by this company over the phone.
|
| 12/04/2018 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Invoice never received from originating collector. " Debt '' was then sold to debt collector who uses harassing communication techniques to collect debt that does not even belong to me in the first place. As a consumer, I would like to report XXXX XXXX XXXXXXXX XXXX GA XXXX who insist on violating Fair Debt Collection Practices by attempting to collect a debt not owed.
XXXX XXXX XXXX also fails to send written notice about debt and continues to make false statements and representations by harassing consumer with negative and legal action threats.
Foremost, I do not authorize XXXX XXXX XXXX to continue contacting me and I will pursue legal actions if daily harassment continues to take place.
|
| 01/19/2021 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
My son had XXXX XXXX treatments at XXXX XXXX XXXX in XXXX and XXXX of XXXX The XXXX visits were paid by insurance and we paid our copay. XXXX XXXX had some confusion about the claims for XXXX since we changed insurance effective XX/XX/2020. After receiving several statements from XXXX, I called XXXX XXXX XXXX to find out why the XXXX visits were not paid. I contacted XXXX on XX/XX/2020 and XX/XX/2020 and asked them to reprocess the XXXX claims and to put our account on insurance hold.
Today we were notified that the XXXX claims were turned over to collections.
It is irresponsible of XXXX to turn claims over for collections when they should be pursuing our health insurance carrier.
|
| 02/08/2017 |
Yes |
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
I was in an accident XX/XX/2016. I reported to the emergency room with no medical coverage. I made the hospital aware that I had automobile coverage for claim. I also made the hospital aware I was in a hardship due to this accident. I am XXXX and unable to work. However, I have been contacted several times in regards to a bill for {$310.00}. I recently, was contacted with additional bills that were not related to such matters mentioned. Nevertheless, I have proof of hardship. I do not believe I should be responsible of bill or bills no limited to the accusations against me and my credit. Included is a copy of my hardship from XXXX as well as addresses involved to this matter.
|
| 05/18/2018 |
Yes |
- Debt collection
- Other debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
Following my visit to XXXX XXXX Hospital in XXXX, GA on XX/XX/2017 for my son 's illness, XXXX charged for me HC ER Service Class III and filed 2 claims worth {$1200.00} and {$810.00} of which I was deemed responsible for {$750.00} and {$120.00} respectively by my insurance XXXX.
Knowing it was no more than an urgent care visit and definitely not HC ER Service Class III, I requested for itemized bill several times to XXXX XXXX XXXX but I never received.
I've also appealed to XXXX and while they are investigating, XXXX already sent these to 2 different collection agencies and they want me to pay the said amounts regardless of whether I actually received the services or not.
|
| 11/29/2022 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
I received a call from a collection agency, Hollis Cobb dba Patient Accounts Bureau a few days ago, regarding a debt I do not owe to XXXX XXXX of XXXX. I have never received a statement, email, call or text to inform me that I owe a balance. I have received XXXX XXXX 's from my secondary insurance, because XXXX XXXX keep filing the claim incorrectly. I contacted them after the first XXXX to inform them of the correct primary insurance information. I do not owe a balance because they have never properly filed a claim with my primary insurance. Now I am being harassed for payment I do not owe by a collection agency. This is unacceptable!
|
| 11/03/2015 |
Yes |
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
I advised them on XXXX separate occasions NOT to contact me and that I needed verification of the debt. They have continued to call since these notices ( more than XXXX times ) AND never verified the debt. Since they did n't provide verification of the debt within 30 days, they can no longer collect from me. They also now owe me for EVERY call they 've made to me since I told them not to call ( I have confirmation of my contact ). These were also robo calls so I am owed for that as well. I want them to pay me for all the calls they made after being told not to.
|
| 09/12/2022 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
Older American, Servicemember |
|
PATIENT ACCOUNT BUREAU. A medical debt was sent to collections. We have started paying {$150.00} a week. But since we aren't paying them the {$270.00} a week they wanted for auto debit, they say that they will continue to call.
I have asked them to stop calling as we are paying down the debt. They say because we are mailing the payment in and not going through " their system '' they cant stop calling. And every time I call they ask for more money than we are already paying.
Is this legal? We feel as if it is harassing.
|
| 08/08/2022 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
I received a several calls from heavy accent foreigners today XX/XX/2022 stating I had an bill with XXXX XXXX, They even provided me with the last four of my ssn. As I informed them I've never been to XXXX XXXX in my life. They argued me up and down that I've been to be XXXX. I wish someone would audit this company, I shouldn't be harassed at all about an account or bill I don't owe. I would like to know how this company received my information. This company is using my person information and I don't appreciate it,
|
| 07/28/2016 |
Yes |
|
- Disclosure verification of debt
- Not disclosed as an attempt to collect
|
|
Web |
|
|
On XXXX XXXX, 2016, I received my first communication regarding a supposed debt from Hollis Cobb Associates, which is a collection agency. The agent, however, failed to advise it was a call from a debt collector but instead falsely advised it was a call from a doctor 's office. Moreover, the supposed debt is invalid, yet I was not provided the information required by the FDCPA in an initial communication so that I can submit a written dispute and request that I receive no further telephone communications.
|
| 02/23/2022 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I received a call from PATIENTS ACCOUNTS BUREAU on XX/XX/2022 at XXXX and on XX/XX/2022 at XXXX. Today, this company called me and stated they were attempting to collect a debt. The person who called me was named XXXX. Pursuant to XXXX XXXX XXXX, Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt.
|
| 08/27/2020 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
Today XX/XX/XXXX is the 3rd time PAB-HOLLISCOBB, has contacted my place of employment, I ask them to DO NOT CALL my work, earlier this week. Plus we have another employee w/ the same 1st name, and she received the call. They called again today, I know I have medical bills, due to XXXX XXXX injury in XXXX. However, the bill they are calling about should have been handled with my insurance, But my complaint is them continuing to call my place of employment after being ask not to.
|
| 09/08/2022 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
I have been repeatedly contacted by Hollis Cobb Associates for a medical bill from XXXX XXXX in XXXX, GA that was paid in XXXX of XXXX The creditor sent notice to Hollis Cobb Associates that the debt was paid on XX/XX/2022. I have received weekly calls and deceiving messages ever since. I have repeatedly told them the debt was not valid. I can't stand that these people know my personal information and it was given to them by a medical professional over {$60.00}. Unbelievable.
|
| 03/20/2017 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
Patient Accounts Bureau calls 3-4 times a day alleging that I owe a balance of {$200.00} ( co-pay ) to XXXX. Spoke to a " XXXX '' who was very rude and demanded that I give him a credit card for this payment and that I should then get a refund from the XXXX? What?!?!?
I have told them to stop calling me. He hung up when I refused to give him my credit card information. but someone else from P.A.B. has called the next 2 days with the same
|
| 09/23/2023 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
Hollis Cobb Associates is a debt collection company which has sent to notices about two assumed debts owed to XXXX XXXX XXXX XXXX. Hollis Cobb Associates have failed to sent me proper notice of verifications that's clear and conspicuous the debts are owed. I have attached a letter of concerns and a copy of letter Hollis Cobb Associates sent with the information the Company will need to follow up.
XXXX XXXX
|
| 10/15/2018 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
XXXX XXXX XXXX has been calling me nonstop, at least 3 times, EVERY SINGLE DAY!!! Whenever I answer the phone, they told me that they will garnish my wages, that they will take my tax income check, that they will report me to my county law enforcement, that they will take me to court and sue me for triple what I allegedly owe. I've told them to stop calling me. They won't listen.
|
| 06/08/2021 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
First time they called they asked for my son who is a minor child I stated to send everything via mail and also to verify and submit proof as I did not recognize this debt - sent them a letter as well but to date they keep calling me to collect a debt which they have not provided proof and also keep calling after requesting to send all communication in writting.
|
| 01/26/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
This account was placed on a payment plan. I contacted XXXX to inform them I was a victim of identity theft and I am waiting on new cards. The following month, I paid the balance off in full. I am not receiving non stop calls from a collection agency harrasing me to paid a debt that has been paid in full! Authorization code is : XXXX
|
| 10/26/2015 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
This account is not owned by me ; I have never had any services from this care provider and therefore owe no balance as stated in my credit files. Please provide me with relevant information that you are using to validate this account such as ID used to open this account ; when and where this account was opened ; signatures etc.,
|
| 10/26/2015 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
This account is not owned by me ; I have never had any services from this care provider and therefore owe no balance as stated in my credit files. Please provide me with relevant information that you are using to validate this account such as ID used to open this account ; when and where this account was opened ; signatures etc.,
|
| 04/30/2021 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Repeatedly calling me about a medical debt and told me that I should be getting the notice in the mail but the doctors office never contacted me and I paid a bill from that doctors office in XXXX of 2020. Its the same woman that is calling and she leaves the exact same voicemail every time. The doctors office is XXXX XXXX XXXX.
|
| 06/18/2016 |
Yes |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
My spouse ordered an item via the internet ( magazine ) but item was returned immediately. We have written and called the company every month since and never have received any type of correspondence from them. They are now referring to Bonded Collection Corporation. ( see attached letter ) and statement from XXXX,
|
| 09/25/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I'm very concern about this judgement on my credit report because I don't know who these people are. They are reporting on me. I didn't give anymore my information, I don't know how they got my information. Could you provide me any information? It's stopping me from getting my important business handle.
|
| 08/30/2016 |
Yes |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
This Company named Patients Accounts Bureau and the caller 's name is XXXX XXXX calls my number every hour starting at XXXX. I have repeatedly stated that I am currently unemployed and have not worked for 3 years.
At first the calls were once or twice a week, now this company is calling every day.
|
| 10/24/2023 |
Yes |
- Debt collection
- Medical debt
|
- Electronic communications
- Frequent or repeated messages
|
|
Web |
|
|
Debt collections are texting me to get payments from me. Also, I gave them XXXX information during the visit, so don't owe them anything.
By law under the The Telephone Consumer Protection Act of 1991 47 U.S.C 227. I did not give the company permission to use my number the contact me.
|
| 08/07/2022 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Company keep calling violating my rights. I didnt give no one permission to share my personal information and calling my phone is in violation of TCPA and I didnt give them permission or authorization to call me and now its time to compensate me for harassment.
|
| 08/08/2019 |
Yes |
- Debt collection
- Medical debt
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
My husband received a call from ( XXXX ) XXXX Patient Accounts Bureau on XX/XX/2019 from a lady stating that she was looking for me in regards to a past due amount of {$500.00} for medical debt. My husband has asked her not to contact him again.
|
| 05/03/2019 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
|
|
I received a phone call XX/XX/2019 about an old dept that has been paid or is not real. The company refused to give me an address or any details other than the company name XXXX and my caller id got the phone number XXXX.
|
| 05/14/2018 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I continue to receive phone calls from this number some times two times a day. It's been going on for over 5 months or so. Although, I have asked them not to call they continue to call.
|
| 09/09/2015 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
they continue to call and harass me about a debt that is not mine. I have repeatedly informed them that they have the wrong person but they will not stop calling me.
|
| 01/16/2017 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
XXXX XXXX XXXX trying to charge for services not rendered and sent to collection. They did not give me a chance to dispute.
|
| 01/30/2024 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 12/11/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 11/30/2023 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 11/06/2023 |
Yes |
- Debt collection
- Medical debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
|
|
|
| 10/02/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 08/09/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 07/23/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 07/11/2023 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 06/06/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 06/02/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 05/30/2023 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/11/2023 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 04/13/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 04/13/2023 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 04/13/2023 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 04/10/2023 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 11/29/2022 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Older American |
|
|
| 10/08/2022 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Impersonated attorney, law enforcement, or government official
|
|
Web |
|
|
|
| 08/02/2022 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 06/29/2022 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Referral |
|
|
|
| 01/13/2022 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 07/23/2021 |
Yes |
- Debt collection
- Medical debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
|
|
|
| 06/08/2021 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 01/15/2021 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 11/12/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 06/22/2020 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Older American |
|
|
| 03/04/2020 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
|
| 01/21/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 01/08/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 12/27/2019 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
|
| 12/12/2019 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 12/09/2019 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Notification didn't disclose it was an attempt to collect a debt
|
|
Web |
|
|
|
| 11/08/2019 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 10/28/2019 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 09/26/2019 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
Servicemember |
|
|
| 08/14/2019 |
Yes |
- Debt collection
- Medical debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
|
|
|
| 04/26/2019 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 10/11/2018 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
|
|
|
| 05/29/2018 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Postal mail |
|
|
|
| 04/25/2018 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Postal mail |
|
|
|
| 01/18/2018 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
|
| 11/09/2017 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Phone |
|
|
|
| 10/17/2017 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
|
| 05/19/2017 |
Yes |
- Debt collection
- Medical debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
Servicemember |
|
|
| 03/03/2017 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 02/04/2017 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 10/03/2016 |
Yes |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Servicemember |
|
|
| 09/28/2016 |
Yes |
|
- Disclosure verification of debt
- Not disclosed as an attempt to collect
|
|
Fax |
|
|
|
| 09/11/2016 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
Older American |
|
|
| 07/26/2016 |
Yes |
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 06/24/2016 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 02/25/2016 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 02/18/2016 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Postal mail |
|
|
|
| 11/30/2015 |
Yes |
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Postal mail |
|
|
|
| 07/28/2015 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 07/28/2015 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 07/24/2015 |
Yes |
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
|
| 06/16/2015 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 05/19/2015 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 03/27/2015 |
No |
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Fax |
|
|
|
| 03/04/2015 |
No |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 02/27/2015 |
No |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt resulted from identity theft
|
|
Web |
|
|
|
| 02/02/2015 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Postal mail |
|
|
|
| 01/14/2015 |
Yes |
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
|
|
| 12/31/2014 |
No |
|
|
|
Web |
|
|
|
| 12/19/2014 |
Yes |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 12/11/2014 |
No |
|
- Communication tactics
- Called outside of 8am-9pm
|
|
Web |
|
|
|
| 10/23/2014 |
Yes |
|
- Improper contact or sharing of info
- Contacted me instead of my attorney
|
|
Web |
|
|
|
| 10/19/2014 |
No |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
Servicemember |
|
|
| 10/14/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 09/23/2014 |
No |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 08/20/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Postal mail |
|
|
|
| 08/14/2014 |
No |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
Older American |
|
|
| 07/10/2014 |
Yes |
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
|
| 07/08/2014 |
Yes |
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Postal mail |
|
|
|
| 06/25/2014 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 06/11/2014 |
Yes |
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 03/11/2014 |
Yes |
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 02/27/2014 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
|
| 02/20/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 01/21/2014 |
Yes |
- Debt collection
- I do not know
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
Servicemember |
|
|
| 01/01/2014 |
Yes |
|
- Disclosure verification of debt
- Not disclosed as an attempt to collect
|
|
Web |
|
|
|
| 11/26/2013 |
Yes |
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 11/02/2013 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
Older American |
|
|