Hillcrest Davidson & Associates CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/17/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	VA XXXXX	Web	Servicemember
In XXXX, I signed up for a security system with XXXX ( See Attached contract ). They later became XXXX. In XX/XX/XXXX, I left the house in in question and moved to Virginia. In XX/XX/XXXX, my divorce to my ex-spouse became finalized. According to the Property Settlement Agreement ( See Attached Paragraph 1.4 ), we separated our property in XX/XX/XXXX. In XX/XX/XXXX, I changed all the bills associated with the home into my ex-spouses name including the home security system. Also, Paragraph 5.4 states Wife is awarded the home in its entirety to include the present the present and any future equity. Wife shall be responsible for paying the mortgage and other living expenses associated with the home. In XX/XX/XXXX, a Collection Company, Hillcrest Davidson contacted me about a debt they were trying to collect on behalf of XXXX. I went through the explanation of the divorce and explained that the debts associated with the house ( including the security system ) were the responsibility of my ex-spouse. They told me they had a contract with my name on it. I asked for it and they said I needed to send them an email to request it. I sent them the email and in response, they sent me an email stating that I was not responsible for the debt. I did not hear back from them again until XXXX XXXX ( XX/XX/XXXX ). They left me a voicemail. I called them back and the representative that called me wasnt available. They told me it was about the debt for XXXX. I again told them about the divorce and that I was called by them or a different collection company about this same debt and that I was not responsible for it. The person on the other end of the phone said he had to talk to his manager and would get back with me. The next day, I was called by the representative that left me a voicemail. I again went through the story of the divorce and that this bill was not my responsibility. I explained that the divorce decree ( court order ) gave the house and the bills associated with it to my ex-spouse. She said I had signed a contract. I then went through the story of the prior call in XXXX of XXXX. She said that it wasnt them that called, that this was a new account. I again asked for a copy of the contract. She gave me their email and said I had to request it. I took their email and said I would request the contract. After we ended the call, I went back and checked my old emails for the XX/XX/XXXX email stating that I was not responsible for the debt. I found it and saw it was from Hillcrest Davidson, the collection company ( See Attached ). I called them back and read the XX/XX/XXXX email back to the representative that called me. I gave her the account number that was on that letter. She sent me the contract and said that she had to speak with her supervisor. She put me on hold. Her supervisor came on the call and said that I had signed a contract so I was responsible. I looked at the contract and saw that it was my signature on the contract from back in XXXX. That it was a 3-year contract and should have ended in XXXX. He said that the contract said it would re-up yearly after that. I explained the divorce story again and said that the decree gave the home and the bills to my ex-spouse and that I transferred that over to her back in XX/XX/XXXX. He said that the contract required a letter from XXXX stating that. I said that I contacted the company that billed me XXXX XXXX XXXX, took my name off the account and gave responsibility to my ex-spouse. Our conversation got heated and he said that he was going to send the bill to collections that day because I was refusing to pay. He hung up on me. I called XXXX that day to dispute the collection account. Later that night, I called XXXXXXXX to dispute it there and they didnt show any record of the collection clam. I called CFPB the next day after the collection company called me again just to hang up after I again went through the divorce explanation. I am not responsible for the debt. I believe they do not want to go after my ex-spouse for collection and are attempting to get payment from me. They initially went after her ( as indicated by the letter ) and must be trying to get something from me because they were unsuccessful going after her. They didnt want to hear that the bill was my ex-spouses responsibility and sent a 60-day late collection notification account/alert to XXXX after talking to me twice since XX/XX/XXXX. They irresponsibly tarnished my credit score after talking to me for two days about a debt that isnt my responsibility. My XXXX score dropped over 100 points! Please investigate Hillcrest Davidsons over-aggressive behavior and have them restore my credit score by removing the erroneous collection that belongs to my ex-spouse.
06/22/2022	No	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	FL 33180	Web
I am filing a complaint against the debt collections agency, Hillcrest Davidson, and their debt collector, XXXX XXXX, for the following reasons : ( 1 ) collecting on debts not owed, ( 2 ) making harrasing and threatening calls and ( 3 ) the most egregious of which is threatening me with arrest. Background : XXXX XXXX is attempting to collect supposed debts related to charges made on my corporation 's credit card, for digital affiliate sales services provided by XXXX ( the supposed creditor ) in XXXX and XX/XX/XXXX. During the this time, my corporation, XXXX XXXX, XXXX, entered into a marketing services agreement with XXXX, where I would pre-pay for web sales traffic in {$1000.00} increments. The traffic was managed by their affiliate, XXXX XXXX. XXXX and XXXX XXXX ran tens of thousands of dollars worth of charges on my credit card, while we did not receive any of the traffic. An analysis of IP addresses provided by XXXX verified that a significant portion of traffic was diverted to other websites controlled by XXXX XXXX. We brought this to XXXX 's attention, and we immediately requested a chargeback with the credit card company, XXXX XXXX in XXXX, XXXX. We eventually lost the chargeback request, and we paid the balances in full. However, XXXX and XXXX XXXX continue to insist that we owe them an unpaid balance of {$21000.00}. We have repeatedly requested for the accounting, and have provided credit card statements and direct communication from XXXX XXXX showing that we lost the chargeback requests and the charges were applied to our account. Interaction with the Debt Collector : 1. XXXX XXXX initially reached out to me by phone on XX/XX/XXXX, vaguely mentioning that I owed XXXX {$17000.00}. I asked XXXX XXXX for evidence of the outstanding balance, and his email so I could provide him an explanation from our end, but he provided neither. It was after repeated text messages that he finally sent me his email on XX/XX/XXXX. 2. On XX/XX/XXXX, I sent XXXX XXXX a complete list of every chargeback we filed for, communication from XXXX XXXX showing that our chargeback requests were not approved, and those charges added to our monthly billing. XXXX. Between XX/XX/XXXX and XX/XX/XXXX, XXXX XXXX began making increasingly hostile and threatening calls. He constantly threatened lawsuits against me, and circumvented me and started calling my counsel. 4. On XX/XX/XXXX, XXXX XXXX responded to my email dated XX/XX/XXXX with several documents he purported would prove that I owed XXXX money. In fact, these documents were just the ones that had been submitted to XXXX XXXX by the company in XXXX, XXXX, when we had initially filed for the chargebacks. They included traffic data and user agreements, but none of it actually showed that we owed any amounts - there were no bills, or accounts or charges. It was at this point that XXXX XXXX sent a demand letter, and had arbitrarily and capriciously changed the outstanding amount to {$21000.00}. XXXX. XXXX XXXX called me on XX/XX/XXXX, and insisted that he had sent everything needed to prove that I owed XXXX money. He said that I had to respond to his email within a week, and again threatened legal action. It was clear that he had not reviewed any of the documents I sent him, and when I asked him to review them, he caused me of forging/altering the credit card statements and XXXX XXXX communication XXXX a flat out lie. 6. On XX/XX/XXXX, XXXX XXXX called me once again, asking me for a response, and again threatened legal action. 7. On XX/XX/XXXX, XXXX XXXX called me, extremely belligerent, began threatening me, and demanded payment. He then accused me of theft of services, and threatened me with arrest. It was at this point that I was advised by my counsel to halt all communication, out of fear of future threats from XXXX XXXX XXXX XXXX has made countless misrepresentations of the facts and documents I have provided him. He has also made numerous threats of lawsuits and financial repercussions. His threat of having me arrested is unsettling and deeply disturbing, and has caused undue personal duress and damages to my business. He has done all of this without providing any evidence supporting the monies he is trying to collect. On the contrary, I have provided credit card statements and direct communication showing that all amounts have been paid. His use of fraudulent, threatening and deceptive tactics are a clear violation of the Fair Debt Collections Practices Act. He has constantly overstepped his bounds as a debt collector and refuses to listen to reason.
06/10/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	FL 33056	Web
[ XXXX XXXX ] [ XXXX XXXX XXXXXXXX XXXX ] [ XXXX XXXX, FL, XXXX ] [ XXXX ] Consumer Financial Protection Bureau XXXX XXXX XXXXXXXX XXXX XXXX XXXX IA XXXX Subject : Complaint Regarding False Reporting to Credit Bureau Dear Consumer Financial Protection Bureau , I am writing to file a formal complaint against [ Hillcrest Davidson and Associates XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX TX XXXX ( XXXX ) XXXX ] regarding false reporting to the credit bureau . I recently discovered that [ Hillcrest Davidson and Associates LLC ] has reported negative information on my credit report, which is both inaccurate and unjustified. I have never conducted any form of commerce with this entity, and I have no knowledge of the services they allegedly provide. The following details outline the reasons for my complaint : 1 Lack of Relationship : I have never engaged in any business transactions or entered into any contractual agreements with [ Hillcrest Davidson and Associates LLC ]. I have thoroughly reviewed my financial records and can not find any evidence of any interaction with them. Therefore, I find it perplexing that they have reported negative information to the credit bureau, tarnishing my credit history. 2 No Default or Debt : As a result of not having any dealings with [ Hillcrest Davidson and Associates LLC ], I have not defaulted on any payments or incurred any debt. I maintain a strong credit history and have consistently made timely payments on all my legitimate obligations. The false reporting by [ Hillcrest Davidson and Associates LLC ] is negatively impacting my creditworthiness and may have severe consequences for my financial future. 3 Damage to Reputation : The false reporting by [ Hillcrest Davidson and Associates LLC ] has the potential to damage my reputation and standing in the financial community. This inaccurate information may lead potential lenders or creditors to question my creditworthiness, hindering my ability to secure loans or access credit when needed. Such repercussions are not only unfair but also unjustified given my responsible financial behavior. I kindly request the following actions to be taken by the Consumer Financial Protection Bureau : 1 Investigation : I urge the Bureau to conduct a thorough investigation into the reporting practices of [ Hillcrest Davidson and Associates LLC ]. It is essential to determine how they obtained my personal information and why they falsely reported negative information to the credit bureau. 2 Removal of False Information : I request the immediate removal of all erroneous and damaging information reported by [ Hillcrest Davidson and Associates LLXXXX ] from my credit report. This step is crucial to restore the accuracy and integrity of my credit history. 3 Enforcement Measures : If it is determined that [ Hillcrest Davidson and Associates LLC ] has engaged in deceptive or fraudulent practices, I urge the Bureau to take appropriate enforcement measures to ensure that they are held accountable for their actions. It is important to protect consumers from such misleading reporting practices in the future. Enclosed with this letter are copies of my credit reports, highlighting the inaccurate information reported by [ Hillcrest Davidson and Associates LLC ]. Additionally, I have included any supporting documentation, such as bank statements and payment records, to substantiate my claim that I have never conducted any business with [ Hillcrest Davidson and Associates LLC ]. I appreciate your prompt attention to this matter and trust that the Consumer Financial Protection Bureau will take the necessary steps to rectify this situation. Please keep me informed about the progress of this complaint and the actions taken to address this issue. Thank you for your assistance in resolving this matter. I look forward to a swift resolution and the restoration of my accurate credit history. Yours sincerely, [ XXXX XXXX ]
08/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 92122	Web	Servicemember
My name is XXXX XXXX and I am currently employed with the XXXX XXXX. Unfortunately I was part of a scam of XXXX XXXX security under the agency Hillcrest and Davidson and Associates who has wrongly put an open account in collections. I received a call stating I " won '' an alarm system that was completely free, they would not stop calling me about this so I told them to call my parents surely thinking it would get handled. They then called my mother and told her that they were to install an alarm system all free inside our house and manipulated my mother to sign for me. They told her she was signing for the free system so they could install it. They never notified more nor did I ever sign a thing nor did I ever verbally agree to installation of the system. I was in the state of CA at the time and have been since I have only been stationed here to work aside from training in North Carolina. My parents live in Texas where the company XXXX XXXX went out there to set up the " free '' alarm and even told my parents it was " free '' and that I won for being military. Well they sure do appreciate their military because the entire scenario was a lie. They sent bills to the home in Texas which they installed it and never sent it to me nor did they call me notifying me of this being done. I do n't live there and I was unaware of what was going on, my parents told me the " free '' alarm system never worked and they called the company several times to just take it back because it did n't work and they did not take it back, instead they just sent bills for the system which I have also never seen. It is unjust to pay for these when first of all I did not verbally agree, I did not sign any documentations, I never was notified of the system being installed, and I was never even sent any documentations copies or bills about this so I was completely blindsided. It was n't until I started receiving harassing calls at my work place which at the time was XXXX XXXX XXXX XXXX XXXX a military hospital base telling me I owed money which I had no idea what they were talking about as stated previously. When I was n't available at work they would tell my co workers that I owed money and I needed to call them back. When I say them I am speaking of the agency Hillcrest and Davidson and Associates. They threatened to get me kicked out of the military because they were going to call XXXX about my debt and they said I should know better and should pay up if I did n't want to ruin my career. During the time I was about to XXXX and my parents said they would call the company to take care of this because it did n't make sense that this was all happening. I came back from XXXX and tried to call Hillcrest and Davidson and Associates to explain but I spoke to a man named XXXX who by the way is one of the most unprofessional persons I have ever met. He said that I was a liar, that they have all the proof, that I am responsible since it is m house, he even went as far as to mock me and tell me to go speak to the XXXX XXXX which is also know as the XXXX XXXX and tell them about it because he was n't going to do a thing because I was making false statements. Honestly it has been the other way around! I feel like I can not win whenever communicating with them and it is very stressful for me to have to deal with because being in the military I have to be ready at all times to deploy. With this on my mind it is hard to be prepared mentally because I have the stress of my civilian issues with my credit which I am not to blame. I have proper documentation stating I was working whenever any of those documents they have were signed. I was in a completely different state, I have never even seen this contract or a bill to this day. The only thing I have gotten as I stated before were harassing calls at home & at work as well as a {$3100.00} debt in collections.
08/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30043	Web
In XXXX I began having XXXX ( XXXX ) monitor my home security system on a month to month basis. I used them for two years but when the rental home that I was living in went up for sale it was impossible to set the alarm. So in XXXX of XXXX I called to cancel services and was told I had to do it in writing. When I asked where to send the certified letter the receptionist explained they do not accept certified letters and I needed to send it US first class mail. So as instructed, I sent the letter with the account number and address to cancel. The house sold quickly and we moved into our new home in XXXX. Before moving we forwarded the mail and our phone numbers have never changed. After mailing my last payment I never heard from the company again. Until XXXX when I received a call from a collections agent after asking me if I was XXXX XXXX ( only qualifier no second proof of ID ) she told me that I had a charge off for {$600.00} and if I did not pay it right away it would impact my credit. I told her that this must be a mistake the debt could not be mine. She explained where the debt was bought from and I denied I owed anything. She was pushy and I told her this felt like a scam. She then started reading off my full social security number without being sure she was really talking to me just to prove she had my information. This was very uncomfortable and I refused to talk to her until I got a hold of the original company. I called XXXX immediately and was informed that no one at the office could help but the operator told me she would send a message to the department that can and I would have to wait for a call back. After 3 days with no call I called back again to get the same story. They would not give me a number to call directly but only offered to send another message. I sent an e-mail to the collections agent asking for more information and any proof this was a valid dept. They sent me the month to month agreement I signed in XXXX but no breakdown of the charges and no proof of any attempt to collect. I do not see this as proof I owe anything especially knowing that I canceled the service. After three weeks with no call from the company I filed a XXXX complaint hoping it would force someone to acknowledge me. They replied to it stating I was currently in collections and they were not at liberty to discuss anything with me until the collection has been resolved. I believe the practices of this business intentionally lead to collections. I spoke with someone from the XXXX XXXX consumer assistance group and they told me they hear this all the time that security companies in XXXX do this a lot. According to the reviews online I am not the only renter that they bill like this. I then filed a complaint with the Attorney General of Ga that will take 6 weeks or more to process. After several more emails and calls I ended up speaking with the manager of the collections company ( after the associate that called me had to suddenly clock out ) on XXXX/XXXX/XXXX, I could hear that he had been listening and commenting to the associate the whole time I was talking to her. He explained that XXXX continued to bill me for 18 months ( XXXX quarters ) without payment or contact. He informed me that he could assist by taking 25 % off the bill leaving a {$400.00} bill. He also stated that he would remove the negative credit entry from my history if I locked in the payment right now but only now. He said he could not do it if I called back after talking to my husband. I did not agree to pay anything at this time. I believe that they violated FCRA laws by charging off this invalid debt, especially without trying to contact me and settle this the proper way. I am especially concerned about the way they try to collect and force me to make decisions about our finances without my husband.
02/04/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30043	Web
I have already submitted a complaint about this company in XX/XX/XXXX but they have not replied, case number XXXX. XX/XX/XXXX I began having XXXX ( XXXX ) monitor my home security system on a month to month basis. I used them for two years but when the rental home that I was living in went up for sale it was impossible to set the alarm. So XX/XX/XXXX I called to cancel services and was told I had to do it in writing. When I asked where to send the certified letter the receptionist explained they do not accept certified letters and I needed to send it US first class mail. So as instructed, I sent the letter with the account number and address to cancel. Before moving we forwarded the mail and our phone numbers have never changed. After mailing my last payment I never heard from the company again. Until XX/XX/XXXX when I received a call from a collections agent after asking me if I was XXXX XXXX ( only qualifier no second proof of ID ) she told me that I had a charge off for {$600.00} and if I did not pay it right away it would impact my credit. I told her that this must be a mistake the debt could not be mine. She explained where the debt was bought from and I denied I owed anything. She then started reading off my full social security number without being sure she was really talking to me just to prove she had my information. I called XXXX immediately and was informed that no one at the office could help but the operator told me she would send a message to the department that can and I would have to wait for a call back. After 3 days with no call, I called back again to get the same story. They would not give me a number to call directly but only offered to send another message. I sent an e-mail to the collections agent asking for more information and any proof this was a valid dept. They sent me the month to month agreement I signed in XXXX but no breakdown of the charges and no proof of any attempt to collect. I do not see this as proof I owe anything especially knowing that I canceled the service. After three weeks with no call from the company I filed a BBB complaint hoping it would force someone to acknowledge me. They replied to it stating I was currently in collections and they were not at liberty to discuss anything with me until the collection has been resolved. They did not respond to any of your inquires. The collections agency did answer the Consumer affairs complaint that I submitted in XX/XX/XXXX and states they were allowed to collect the full term of the contract, up to 2 years ( I had service from XX/XX/XXXX-XX/XX/XXXX how could they still have 16 months worth of contract left? ) I was told there was no term limit and could cancel at anytime. The agreement I signed did not say anything about two years of service required. We choose this company in the beginning because of no contract and flexibility in cancellation if necessary. I believe the practices of this business intentionally lead to collections. I believe they have mislead the collections company too, I think the collectors are just trying to collect the debt that they think they bought. There is no contract only the month to month agreement I have submitted with the first complaint and with this one. I spoke with someone from the XXXX XXXX consumer assistance group and they told me they hear this all the time that security companies in XXXX do this a lot. According to the reviews on-line I am not the only renter that they bill like this. I believe that they violated FCRA laws by selling this invalid debt. Please follow up this matter, I believe this is an abuse of consumers in the XXXX Area. I have worked so hard repairing my credit and paying my bills I do not feel I deserve this treatment.
07/17/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 34772	Web
When we called to cancel the XXXX service, we had to call several times to try to get our service fixed because we were having issues with the system. The alarm was activating and doing noises during the early morning and not letting us sleep during the night. some technicians came several times to try to fix the problem did not get fix. We were tired of the bad service and decide to cancel the service with XXXX. We also called " XXXX XXXX '' because we were concern about what was going to happened to the devices in our house because we knew that those devices were not ours and that we needed to give them back. Well, after we call " XXXX XXXX '' they said that they did not want them because the were not worth for them and that we did not have to give them back. After this we called again XXXX because they again said that we needed to pay the service because we did not justify the cancellation, but we again repeat to them that the service was not working and as they sent many technicians to our house and did not solve the problem, we did not have any responsibility of this bad service. Well, everything was clear we talked to them, and they said everything was clear we did not owe them anything because the technicians could not solve the problem and we cancel after the XXXX visit of a technician. After about 6 months, we receive a bill and we called " XXXX XXXX '' to ask why we were receiving this bill. They said that they could not solve the problem that we have to call a phone number which they provided and then we call. When we called this number, a third party called " HDA '', we tried to explain our issue, but what we receive were insults and threats. The representative talk to me aggressively and disrespectful. This representative threatened me that if I did not pay this bill my credit will be ruined and that it was my fault because I did not read the contract, he said. He also offended me meaning that i have the fault because I did not read the contract which I did because I called several times when I had the issue with XXXX and XXXX XXXX to let them know what was going on and that after I cancel, again, I called XXXX XXXX to let them know they that I cancel the contract with XXXX and that they need to pick up the devices in my house. This person described himself as the supervisor and I can not believe that a supervisor can talk to a customer as how he did. Then i called again to XXXX XXXX and they told me the same thing again that i have to talk to the number they provided me to solve the problem. Well I decided to talk again to this number or third party XXXX XXXX provided me called HDA, the representative that took my call this second time that i called the same day, the representative took my phone number to look up my account and i felt till the person saw my name in the system did not even ask me anything, the representative just transfer me right away with the same person i talked in the first time i called and was the same person " the supervisor '' that I just talk to him to explain and he said asking my name and I did not even have to provided he knew it. This means that he put a note to everyone there or all representative to transfer my call to him, so he can manage it and talk to me so rude and to talk to me like he does not have any respect for anyone.
04/02/2018	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	NY 109XX	Web	Older American
This is against a debt collector names Hill Crest Davidson, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Tx-XXXX. They are calling repeatedly and trying to intimidate me and threatening me with negative credit reporting and damaging my credit. On XX/XX/XXXX at about XXXX XXXX they called me over my cell phone and talked me about 15 minutes after saying they are recording our conversation and intimidated me.This is regarding payment of {$560.00} to XXXX for a contract we had with them for 3 years for security system of my house. But after 1 year I had to sell my house because of retirement and old age of XXXX years and as I can not afford the mortgage because of low income. So I had requested about one month before to XXXX by telephone and also through certified mail to disconnect the service. When the last time I talked to one of their representatives, XXXX XXXX on XX/XX/XXXX at XXXX he agreed for cancelling the service and connection and the confirmation given to me was XXXX. But after that they refer the case to collection agency for not completing the 3 years contract. I had explained to the XXXX that I am selling the house because of old age and less income. About one month back one guy ( I forget his name ) from the collection agency called me and asked me for the mo ney. I explained to him the situation, but he insisted for the amount. I told him I don't have that much money and I am not responsible for the amount. But he insisted for payment and ultimately we mutually agreed that I may pay him {$400.00} and settle the case. But he wanted to pay the money in lumsum. I told him that I can pay {$100.00} per month. He did not agree for that and said that he will damage my credit. After that on XX/XX/XXXX two three ladies called together and start telling me to pay the money just now and asked for my credit card number. I told them that I driving now and I can not remove the credit card. Then they all shouted together and told me to park the car immediately and remove the credit card. They were shouting and shouting and telling repeatedly to pull out the car and remove the credit card. Then the Guy who talked to me first also joint with them and said if I did not pay now they will spoil my credit and start intimidate me. He said that he know how much is my credit score and he can spoil it. He also said my actual date of birth and what amount I have in the bank. I don't know how they theft my identity. I told him that I can not pay you my credit card, but I can send him a check for {$100.00} each for three months. But he insisted for credit card and said that if I have to pay by check I have to pay the full amount and later somehow the call was disconnected. So I am scarred and I don't know how they theft my identity like credit score, date of birth and bank balance etc. So I fell ill and my XXXX XXXX and XXXX and all other XXXX I had increased and I was XXXX for two days and I have been taking more doses of my XXXX XXXX and XXXX medicines. So I don't know what to do at this age of XXXX. I have not breached any contract. I had to sell my house because of old age and XXXX had agreed for disconnection vide their confirmation no XXXX. So I am submitting these fact for appropriate action. Thanks.
04/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	WV 26554	Web
I received a letter and a phone call from " HILLCREST DAVISON & Associates '' regarding an outstanding debt from a creditor called : XXXX XXXX XXXX XXXX XXXX XXXX XXXX. They said I had a security system installed in XX/XX/XXXX and I owed the company {$2500.00} and were going to report it to the credit agencies. I do not have ; nor have I had a security system installed in my home. My husband passed away in XX/XX/XXXX and I filed for Chapter XXXX due to outstanding medical bills we owed due to my husbands health. I have become XXXX and do not/nor can afford any contracts for home security installations systems. My security is a loaded Colt .45 semi-automatic handgun on the pillow on my bed. The woman who contacted me from Hillcrest Davidson had all my information including my address and social security number. I might note that my private information including my banking, credit cards and e-mail has recently been hacked which may be why this is happening. I am just now at the XXXX-year time frame from when I filed bankruptcy in XX/XX/XXXX and I received credit card offers regularly. I have also traveled XXXX for extended periods of time XXXX since the death of my husband. I have had local people house-sit here during my absence ; XXXX of which I recently had helping me do repairs. I caught him stealing from me. In fact, I have been dealing with thieves ever since to loss of my husband ( he was XXXX and had a XXXX ). I can not find my wedding band/engagement ring ; XXXX guns ; weed wackers ; tools and various other items that were stolen by people I have hired to mow my lawn ; clean my pool ; do repairs, etc. I have no idea who/how/or when the fraudulence began. I might also note that when boarding a flight to XXXX, XXXX XXXX I was the last passenger on and there was no room for my carry-ons and that of XXXX other passengers. I had to chose between my purse with all my meds ; money ; important documents or luggage that had my laptop in it. The airline checked my luggage and it was lost. My computer had all my personal information on it. I can not prove how I was compromised. I welcome anyone related to the claim of an alarm system to come to my house and look for themselves. My abscences from home were extensive i.e. XXXX weeks XXXX ( XXXX times ) staying with relatives and XXXX staying with friends ; also XXXX where my only daughter/child and grandson reside. There are A LOT of people in this county/state that have a XXXX problems. XXXX has also become wide-spread. The people who ripped me off were all XXXX ( which I found out after the fact ). I no longer trust anyone in or near my home. I am trying to build up my XXXX very high credit score and DO NOT NEED TO BE HARASSED by creditors THREATENING ME by mail and on the phone. The stress alone affects my health conditions and I can not stand to be accused of something I am not responsible from. I do have credit cards which I use and pay in full each month. I also pay all my monthly bills, including a car loan on time each month. I am very conscientious and am trying to normalize my life.
07/26/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	MD 20745	Web	Older American, Servicemember
This is a complaint because of the very unprofessional manner in which I was treated over a debt that I do not owe. I am a XXXX year old, XXXX female veteran. I received a letter dated XXXX XXXX, 2017 on XXXX XXXX, 2017 claiming I owed {$1900.00} for an unpaid debt ( Attachment 1 ). I called the company and was informed they could not find my case and transferred me to the supervisor. When I spoke to the supervisor he became belligerent and downright nasty. He made it very clear to me that he did not care what the problem was or my health but that I owed the money and could afford to pay. In the middle of the conversation he told me everything I said was recorded. I was asked if I had checked my credit recently. The supervisor went through my credit and told me I had the money and could pay. There was enough on my my credit cards that I could easily afford to pay off the debt. He offered me 7 months to pay {$1900.00} and then he reduced it to {$1500.00}. When I did not agree he returned it to {$1900.00}. I told him I owed IRS and he said he did not care. He did not care if I lived or died because I could pay the bill. I told him that I had sent papers to the second company canceling the debt. He said I had to send in a letter 30-60 days before time was up and it had to be sent in by certified mail to get a response. This is not true nor is it in the original contract which states I can do business by phone and does not mention certified mail. I told him I had talked with the second company and he said it did not matter. I explained my original contract was for 39 months not 60 months and he still did not care because the account automatically renewed itself with no notification to me. He belittled harassed and dogged me over my credit. I felt intimidate and bullied. The company he represents took over the contract from another contractor and never notified me of the takeover or offered me a new contact with better service. I only knew of a different address when I made a payment and I wondered why they had not received my payment ( Attached 2 ). I continuously complained about the service I received and had not used it for over 2 years. The present company and I did business by phone which is allowed in the original and contract I have. I asked to cancel the contract which the present company finally acknowledged by phone by calling me to resend them a copy of the original letter because they lost it, which I did ( Attachments 3 & 4 ). Names are on the fax with whom I spoke. The present supervisor refused to accept or believe what I told him. I deserve to be treated with respect. I do not owe the bill because the present company corresponded with me by phone. They called and asked me to send in the 2nd letter to cancel my contract after the date. They informed me my debt was cancelled by phone. No one told me I had to pay an outstanding amount.
09/23/2020	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	NV 89081	Web
A representative who identified himself as XXXX ext. XXXX called my cell at XXXX Central on XX/XX/20 from a phone number of XXXX. The representative became very pushy when I told him I would settle the account on XX/XX/XXXX for a settlement amount of roughly {$1100.00} & a deletion letter. After becoming very rude I told him the hard sell approach doesn't work with me & I would make it a point to pay another representative to ensure he doesn't get the commission. He proceeded to tell me he'd be moving the account into his name & whenever I call in I'd have to speak with him. He then terminated the call. I called a second time at XXXX and he answered & hung up on me again. I called a 3rd time at XXXX spoke to a representative who identified herself as XXXX . I requested she note my account that the last representative was very rude & that I'd like to make a formal complaint. I was informed XXXX was a manager there and that she didn't want to " get in trouble ''. I requested to be transferred to the Human Resources department & she agreed. I was then transferred to XXXX again and from there proceeded to tell me unless I'm ready to make a payment there was " nothing to talk about ''. He proceeded to hang up on me for the 3rd time. I called a fourth time I spoke with a male representative who I asked to transfer me to the customer service department. The representative put me on hold, and XXXX again got on the call. He told me human resources doesn't speak with anyone externally & that he handles all the complaints for the entire company. He told me there was no way to file a formal complaint but to tell him what happened. To say the least this was very unprofessional. I feel the way he screamed my social security number & date of birth was very concerning. I feel that I was denied the opportunity to file a proper complaint. I feel I was verbally abused on this phone call while I was at work. I'm concerned that other employees refused to transfer me to any other employee. I understand collections is tough but the fact that a manager is allowed to conduct himself this way on a call is alarming. Obviously there is a lack of training, I only gave him 2 objections before his melt down. His rebuttal to requesting a call back on XX/XX/XXXX was " Why? ". I suggest he role play more & also someone play the call back for him that generally helps. I hope this reaches someone internally who will hold him accountable. These are challenging times in our country, you guys are calling people with real problems. We don't need to be berated by a telephone tough guy on top of everything else. Hope you guys handle this internally because it's the right thing. But if not do it because this guy is not very good at his job, he should be in a training class not managing people.
03/15/2022	No	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	SC 293XX	Web
I had a service contract with Fluent for 36 months starting from XXXX, XXXX XXXX thru XXXX, XXXX XXXX. For nearly four months or since XX/XX/XXXX prior to my end of termination date, I attempted several times to cancel my contract believing that I didn't have such a long term. With several phone and email exchanges between myself and Fluent - in XXXX of XXXX I was mailed a copy of my original contract. I did correct my understanding and agreed to fulfil the balance of my initial contract in lieu of paying cancellation fees or early termination fees as I was explained that I could cancel, but would still have to pay. I made it very clear that my intention was to not continue my contract and that was confirmed via several conversations and account notes as mentioned by the various representatives that I spoke with. Having my intentions clear - following my initial term, I continued to be billed on my credit card for the services I had cancelled. I reached out to the bank for them to put a hold or cancel my accounts affixed to Fluent and filed a claim with their fraud department. After a couple months of this activity - Fluent attempted to start collecting a debt on the account and implied that because I didn't issue a letter or fax to their business address that my account auto-renewed for another 36 months. I emphatically stated that my account had been terminated and that their product had been removed from my residence due and that they were no longer authorized to monitor anything about my property. This correspondence took place for several months whereby an automated or scripted response was issued about me owing for an additional contract because I didn't cancel 30 days before my initial term. Apparently and after the fact, this company implies that it will accept Fax ( electronic ) and certified mail as their only means for termination of a contract for which all correspondence for three years on this account were all by digital means ( phone or emails ). This company being fully aware of my intent to cancel well before the 30 day cancellation term didn't one time imply that they didn't understand my intent. In fact, their emails state that they do understand and had received my messages. After my initial term had expired- all future correspondence was every attempt to collect another 36 months worth of their services of which I do not want, and had made my position very clear. Outside of my position- there are several who are experiencing the same treatment from this company. Tactics of ignoring requirements until some position of leverage within their documentation support their position to force customers to continue or not be let out of their contracts. Examples of this can be provided upon request.
02/17/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	VA 23113	Web
HillCrest Davidson and associates collecting a debt I had no knowledge of owing as I was on autopay and I was told by the company XXXX rep and installer that it was all transferable to a new owner as I was selling my home and wanted to be sure it was transferrable I was told yes. I also purchased the equipment, so it was about the service and not equipment. So sing his paper to get I thought installed equipment. I set up auto pay through my bank a few months later I sold my home, and the new owner took over and transferred it to his name and the service as the equipment was paid in full. Now I 'm getting the story that I sign a contract and must pay for 5yrs of service, and the reason it was in collections was for failure to pay. Since I was on auto pay that was impossible, they stopped processing the payment as I never stopped auto pay and I was told it was all taken care of and I had to do nothing about transferring it to the new owner that it now is in new owner name. I talked at length with the XXXX and was being assisted by XXXX XXXX XXXX to work this out the number was XXXX I talked to XXXX at extension XXXX and her email was XXXXXXXXXXXX I received a message a 2 days ago but lost the number to call back that there was nothing to be done since I signed a contract for service. Not only are they getting 5yrs of service they are not providing me. Where I live has alarm service through the apartment, but Protect Your Home are also getting paid by the new owner of my old home. This home I sold was in XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX. I have also asked since I was paying for the service I might as well get use of it but they refuse because it is in the collection and I would have to get new service. I have alarm service provided by my apartment, and they are also going over to XXXX, so I had no use for the service. When asked how it got in collections I was told it was the failure to pay, that is not the case, they Protect Your Home stopped billing my checking account because it was in fact transferred to the new owner and he has been paying it. This Collection Company Hillcrest Davison and Associates has been calling me non-stop even while trying to get answers from XXXX They have yelled at me in ruff drill sergeant voice talking over me and calling more that once a day. I feel XXXX has been deceptive and I was never informed of this from XXXX or Protect your home prior to collections and I never stop paying but they must have stop billing monthly my checking account. Which I assumed was because the new owner did, in fact, take over the account as I was told would happen. I even called to confirm that the transfer had happened and was told by XXXX all was transferred and the new owner had it in his name.
01/15/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 30252	Web
I've been attempting to get this collection agency to properly report my debt for over 3 years. It has finally reached its time to be deleted off of my credit report and the statute of limitations has run out on the debt. This company keeps putting any date they want as the original date of collection or date opened. The date of collection or first date or delinquency should have been around XX/XX/XXXX. The original debtor was XXXX XXXX, they then sent it to collections with Hillcrest Davidson ( acct # XXXX ) and in XX/XX/XXXX it was deleted from my credit file under that collectors name. However, it had already apparently been to another collection agency called XXXX XXXX, they then increased the amount owed and changed the date of original delinquency/placed for collection date. Over the course of several months that have turned into years XXXX XXXX kept reinserting/re-aging my original date. In XX/XX/XXXX I disputed again, and the file was removed as it was supposed to be and it was either time for deletion automatically due to it expiring or because the reporting was erroneous. Then on Sunday, XX/XX/XXXX I got an alert on all of my credit bureau reports that a new collection was added ; it was this same collection again but under a new LLC name that is the same person, address,, etc of XXXX XXXX but he has sold the file to himself and other LLC name and he is still trying to state the original collection date as XX/XX/XXXX in an ILLEGAL attempt to re age my file. I opened a dispute with XXXX who I do not believe even looked at my information to see the company keeps just changing names and dates on my credit report every few months to fit whatever need so it can put it back on my report or re age it so it can stay longer.I am again asking for help and that someone address this company and their illegal practices, I would like to even move forward with filing a complaint and pursing my rights to sue for damages and receive the funds from the fines they should be imposed. I have more than enough supporting documentation to show these illegal re-aging practices this company is doing. They are committing clear violations of the Fair Debt Collection Practices Act and violating statute of limitations. I am also submitting the original letters I have been sending over the last few years. If I can not get this resolved I will be seeking counsel and then I will be seeking attorney fees, statutory damages and actual damages. This is my third attempt with submitting a complaint to you all with no resolution for different reasons ... FYI ... XXXX XXXX XXXX is XXXX XXXX, they are the same company, same owner, same address, same phone number, etc. I have checked with the secretary of state.
07/22/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 90703	Web
In XX/XX/XXXX, I contacted XXXX to request an alarm system be installed in an income property that I own ( vacant rehab project intended for resale ). I specifically asked the company if they were XXXX and they told me that they were. I also went into great detail with the person I spoke with and explained that I had no intention of keeping the property. I only wanted the alarm to serve as a protection for me since the home was under rehab with the intent to resale it. I was assured that my request would be met and there would be no problem in cancelling my contract or transferring my contract. I proceeded with the installation and the contract. No copy was provided to me by the company, who I continued to believe was XXXX. I was told that the contract would be emailed to me. I was also set up on automatic each payments which began immediately under the name " XXXX ''. I had no reason to believe that this was not XXXX. After 3 months passed ( XX/XX/XXXX ), the home was complete and I had a buyer who was willing to assume the payment plan on the alarm system. I contacted the phone number to XXXX that was on my online account log in with XXXX. I was told that transferring was no problem at all and proceeded with the transfer. I was told by ADT that they could not give me anything in writing stating the transfer, but the way that I would know that it was success full is 3 things would occur : 1. The my monthly payment automatic drafts to my account would stop 2. I would no longer be able to log in under my account online 3. My account number would remain the same, but under the new buyer 's name if I were to call in to the customer service number. ALL OF THESE THINGS HAPPENED, as I was told. Unbenounced to me, yesterday, XX/XX/XXXX I received a phone call from an attorney/ collection agency stating that I was being reported for non payment by a company named XXXX XXXXXXXX XXXX XXXX. I was SHOCKED! I immediately began researching everything, only to realize my worst fear that I had been deceived. That the alarm contract was never with XXXX, it was with a 3rd party who represented themselves falsely to be XXXX and that even though I have successfully transferred my monitoring, this 3rd party was still holding me hostage for the remaining 19 months of my 24 month contract with XXXX. I researched the company " XXXX '' who I have never even heard of and found out that they scam people all the time under the guise of XXXX and I was even able to locate over 350 complaints on yelp of the same exact scam that I was now finding myself to be a part of. It is my hope to begin a Class Action Lawsuit, as so many people have been victimized by XXXX XXXXXXXX XXXX XXXX XXXX. I need help, please.
10/22/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92557	Web
on XX/XX/2020, XXXX XXXX my care giver contacted XXXX XXXX XXXX XXXX who was referred by my landlord. I was just released from XXXX XXXX from XXXX XXXX she spoke with employee XXXX at XXXX i was XXXX and had no knowledge of the call at this time due to my XXXX and medication. I was told about the conversation later. XXXX ask mr XXXX could his company provide video footage to her cell phone while away from the home because she was a care giver and taking care of a patient who just had XXXX and XXXX XXXX and could not get XXXX XXXX XXXX he said that they could provide the service for XXXX dollars a month and XXXX up front for equipment when the technican arrive she said ok and sign my name on the contract with out my approval .The technican arrivied on XX/XX/2020, he also install the new alarm and small motion detectors inside the house with out my knowledge he then activated the system. XXXX then ask him how does the video footage work on the cell phone he pulse and said what are you talking about she explained that mr XXXX confimed that the company could provide this service while she was away from the house he said he could not provide this service and mr XXXX gave her the wrong information she then call XXXX to cancel the account. MR XXXX said he was wrong and apologize for the miss information i told her immediately to cancel this service and get it out my name please.XXXX said he would cancel the account since he lye about service but he could not refund the XXXX dollars at that point we said cancel the account and we would like to speak to a supervisor he hung up the phone. the technican gave us supervisor XXXX XXXX number XXXX, i call him and told him again i dont want this service and please make sure its cancell because XXXX lye about the video footage to the phone he said can we something else out we said no thank you and hung up the phone i then noticed i was receiving serveral emails stating the alarm was not activated over 50 emails i call him back and said XXXX told me the acount was cancel he stated ok and i will make sure of it he lye.we never activated this service and have proof of that i also email them to cancel the account and call the automated service serveral times .i later received a letter from collection agency hillcrest davidson XXXX i later learned it was report to XXXX credit report, report number XXXX for XXXX dollars, my credit score drop 58 points from XXXX to XXXX this is wrong for this of trying to extort money from me and should be a crime i am XXXX years of age shame on them i filed a dispute wih XXXX and XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX ca XXXX XXXX.
09/15/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	VA 231XX	Web
To Whom It May Concern : I closed my account with XXXX on XX/XX/XXXX. When I first canceled the account XXXX did tell me that if the new homeowners did not pick up service, I may be charged {$700.00} for the equipment. For several months I was careful to watch for additional charges but there were none. I heard nothing more from XXXX, paid my final bill and assumed the matter was finished. In XX/XX/XXXX I began receiving calls from a collection agency, XXXX XXXX XXXX XXXX, XXXX TX. On XX/XX/XXXX I spoke to XXXX. She informed me that XXXX forced a vendor to buy back equipment from my XXXX account because I had only had my service for one year. XXXX never attempted to reach me to buy back my equipment. No other service attempted to reach to me to buy back my equipment. XXXX said that my equipment was put in by a company no longer in business - " XXXX XXXX XXXX ''. That " XXXX XXXX XXXX '' had been merged with a company called " XXXX XXXX '', and that both had been purchased by XXXX. Now, neither business exists but my " debt '' is to XXXX XXXX. I told XXXX no one had attempted to contact me, and that I was not familiar with XXXX XXXX XXXX, XXXX XXXX, OR XXXX Representatives. I told her if I actually owe someone, I'd like to speak to them personally. She stated that it was now against the law for me to speak to them personally because it was in collections. She said they must have tried to reach me at my old address and this is why I never received any notice. However, my mail was forwarded from that address. So that did not make sense either. She stated that they had agreed to settle my debt for 75 % of the original cost and now I only owe $ XXXX. I stated that's odd, the debt has increased, however, if I do owe this, I would be willing to possibly negotiate to 50 %. She left the phone, came back and said that they were willing to drop it to $ XXXX. I said, how would I pay that. She said we except Visa, XXXX, XXXX XXXX, and XXXX. I said, I would like to pay by check, to which she said, I was able to do that, but if I did it would be at the higher amount of over {$1000.00}. I called XXXX. They assured me that my account with them was clear. I owe nothing. They also sent me a letter stating that my account is in good standing and my balance is {$0.00}. The collection agency did threaten to hurt my credit, which today has a FICO score of XXXX. Please advise. Warm regards, XXXX XXXX
04/13/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	CA 91710	Web
I am sending this letter to request your assistance with a collection agency that appears to have a long history of consumer abuse. Example : there is a class action lawsuit against them in South Carolina XXXX # XXXX dated XX/XX/XXXX and a staggering amount of complaints online. I have reached out to the creditor but have not received a response. I have been declined a request for housing because of a recent collection account placed on my credit that did not have the opportunity to validate. Hillcrest Davidson and Associates is reporting a collection for an account that has never been validated, I have never heard of either the collection agency or the original creditor being reported. They made no attempt to validate this. Instead, they instantly showed on the report that they opened a collection in XXXX of XXXX. I sent an email but no response. This single account violates several laws including but not limited to the CFPB Regulation F, FDCPA Section 809 ( b ), FTC opinion letter Cass from LeFevre, US Court of Appeals, Ninth Circuit, No. 00-15946, Nelson vs. Chase Manhattan XXXX FDCPA Section 807 ( 8 ), FCRA 15 U.S.C. 1681c, US Court of Appeals, Ninth Circuit, No. 00-15946, Nelson vs. Chase Manhattan XXXX FCRA Section 623, FCRA Section 605 ( c ), and FDCPA Section 806. The account was for XXXX XXXX and I have no idea how that can be. I looked them up and they appear to be an XXXX XXXX. I have had XXXX for quite long time, and have no issues with them. That is the only alarm system I am aware of. I requested they provide me with the following : What is the money you say I owe is for. Explain and show me how you calculated what you say I owe. Provide me with copies of any papers that show I agreed to pay what you say I owe. Identify the original creditor. Prove the Statute of Limitations has not expired on this account. Show me that you are licensed to collect in my state ; and Provide me with your license numbers and Registered Agent. I informed them that if they had reported invalidated information to any of the XXXX major Credit Bureau XXXX XXXX, XXXX, or XXXX ), said action might constitute fraud under both Federal and State Laws. I asked them to please remove the account in question until such time as this is resolved. By refusing to do this they are defaming my character and causing me financial damage.
09/28/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WA 98407	Web
I noticed a collection on my credit profile in the amount of {$420.00} that I did not recognize. I mistakenly assumed it was part of a slew of collection debt efforts for an unpaid cable bill or for some cable equipment that wasnt returned by my ex-roommate at the time. I did not know where it was from nor whom had placed it collection. But I knew it wasnt my debt. So, I attempted to dispute the collection, but because I disputed the wrong company and for the wrong reasoning, my dispute was not resolved. The company only validated mu identity. This an unethical ploy that collection agencies use to keep debt in collection status. I am not disputing my identity. I am disputing the validity of the debt. But again, because I blindly disputed the debt, it was validated as tied to me. I would like to know how??? I called the company that originally placed the debt into collection : XXXX XXXX XXXX XXXX XXXX. On XX/XX/2020 @ XXXXPST I spoke with a XXXX XXXX XXXX XXXX company representative by the name of XXXX ( Employee ID # XXXX ) and we spoke for 15 full minutes trying to track down this debt. I provided her with all of my personal information, including my SS #, my birthdate and my full name and address. She put me on hold several times and spoke with two separate mangers from two separate departments- the billing department and the accounts department. XXXX finally concluded what I already knew : the debt CAN NOT BE FOUND UNDER MY SS # NOR MY NAME! She it doesnt exist and could validate the debt in any wat whatsoever. The debt is not mine and I knew it. But again, because I dispute the wrong information form the wrong company the credit bureaus do not want to re-investigate. This is not lawful. THE DEBT IS NOT MINE NOR CAN THE ORIGINAL COMPANY VALIDATE IT IS TIED TO MY NAME NOR SOCIAL SECURITY NUMBER!!! The absolute abuse of power and the KNOWN unethical practices collection agencies use is criminal! I do not owe this debt and I it removed from my credit profile immediately!! Please stop these collection companies from ruining peoples lives! We are powerless to do anything about it and we are left guilty until proven innocent! Collection agencies and their power need to be broken! There actions are border line illegal and most certainly ethical!!! It is completely ridiculous!!!
11/01/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 95829	Web	Older American, Servicemember
Alarm was installed XX/XX/2014 by XXXX. I was told that I could set my alarm from my smartphone, which is a Windows phone, however, after the installer was in my home past XXXX, trying to get the systems to work, I was very tired and noticed a few days later, that scratches were on my counter drawers. In addition, I was not able to set my alarm from my smartphone. I was told by the representative after calling, that the system would only work on an IPhone ( 3 days past of being able to refuse the service ). Moreover, the agreement was to take XXXX payments of {$33.00} ( XXXX & XXXX ) and start taking regular payments starting XXXX ( {$44.00} ). XXXX took out more than what was authorized by me. I initially made an {$81.00} ( check ) down payment that was part of the XXXX {$33.00} payments. XXXX withdrew several payments more than what was authorized. I spoke with XXXX in reference to this incident of the extra ACH ( s ) taken from my bank account. Those withdrawals were never refunded. I am being charged for the equipment, which I requested XXXX to uninstall and I am being charged for three years of service. Mind that the system was installed XXXX 2014. Moreover, after speaking to a XXXX rep in reference to ending the service, he inquired as to why. I stated that XXXX had not ethically represented their portion of the contract. They took more funds than what they were authorized and damaged my counters and the monitoring stopped. Because the system was not being monitored, my garage door came opened on several occasions ( system connected to my garage door ), causing items to be stolen, which I did not notice until I had to use something that was stored in my garage ( XXXX ft. ladder, bar stools ( XXXX ), and XXXX XXXX products and other small items. I am a widowed part-time employee and senior citizen and can not afford to pay for products that do not operate properly. Moreover, XXXX took funds that were not authorized, which is unethical. I do not have access on my computer to forward documents, however, I can forward copies of paper documents and I can forward an email of the conversation that took place on the initial day/date that the XXXX representative came to my home.
01/09/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	FL 334XX	Web
XXXX XXXX called last friday from hillcrest davidson saying he was trying to collect a debt. They posture themselves like a law firm. I am used to getting information requested for medical records from lawyers and this collection letter looks very similar to legal letterhead and languaging. I called them back today. After I informed this " XXXX XXXX '' that I reinstated my account with XXXX he did not relent. He wanted to know if XXXX " debits my account and for how much ''. I told him that I do not provide financial information over the phone under any circumstances. He then demanded that I send him bank statement copies to prove that I made payments. He kept changing the number of transactions that he wanted proof of, refused to send that demand in writing all the while using condescending language ( " oh, yeah, I looked you up. You have several locations and are SO important '' ) and manipulative tactics basically at my expense. He kept cutting me off, would n't let me finish a sentence and threatened me that he would " ruin my credit '' if he did n't get the proof of transactions today and hung up on me after I told him that I would need a day or XXXX to get this accomplished since I 'm busy with a full calendar. I was stunned at how rude this guy was so I called XXXX to request that they send the proof of my account reinstatement on my behalf. I explained the horrible tactics this man used as well. The XXXX rep confirmed that XXXX indeed contracts with this collection agency and told me they have received other customer complaints about Hillcrest Davidson. XXXX says that " sometimes there is a lag between the time that a customer reinstates their account and the quit request of collections is processed. The rep said that XXXX is going to intervene on my behalf to address this issue. It does not excuse the behavior of this " XXXX XXXX ''. Hillcrest Davidson should be required to state they are a collection agency in the top section of the letterhead, not require someone to infer it from the contents of the letter. I could see how someone might be deceived if they are not used to working with attorneys and legal documents. Thank you for your time.
10/18/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MD 20912	Web	Servicemember
Over the past year or so, I have received calls from this company. They do not identify the company, only saying that they are trying to collect a debt for a XXXX XXXX. I tell them that all of my accounts are in good order and that I placed a freeze on my credit reports several years ago because of the data breach at OPM -- OPM in fact sent me a letter saying that my data had been hacked. I ask the agent for the last XXXX digits of the SSN of the XXXX they are looking for, and they do not match mine. Each time, they tell me that they will remove my number from their database -- and then I get another call. At no time have I provided them any personal information, not even the last XXXX digits of my Social Security Number, date of birth, etc. On one of the calls, I was told that they were trying to collect a debt for a home security system ( this seems to be a common thread of the complaints against the company that I have read online ). Further, I was given the name of my wife, regardless of the fact that I never have never been married to a woman. I have lived in my house for 25 years and never have purchased an alarm system -- why when I have XXXX dogs! -- nor have I ever contacted any home alarm systems company. The latest call was several days ago. I came home and found a voice mail from a " XXXX '', saying that I should listen to the message where no one else could hear. She then proceeded to say that she is trying to collect a debt -- again no mention of what company she works for or what the debt is for. I did not call back this time, because I want to file a complaint with you all so that the calls stop. Each time I get one of these calls -- and by now, I recognize who it is, I Google the phone number and read the remarks others have posted about this company, which is Hillcrest, Davidson, and Associates XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, TX XXXX XXXX ( That " XXXX '' is at extension XXXX ) I do not know if this is a legitimate outfit or if these are scam calls. I would think a legitimate outfit would verify information first before calling -- and I do consider these calls to be harassment..
08/27/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	KS 66605	Web
The salesperson for XXXX XXXX XXXX said their company would buy out my existing security system contract. They did not. I was approached at my home by two salesmen from XXXX XXXX XXXX on Saturday, XX/XX/XXXX. I told them I had a security system ( XXXX ) and my contract was in effect until XXXX, XXXX. The main salesman assured me that XXXX would take care of the switch/buy-out my contract, etc., with XXXX and that I need do nothing. I agreed to switch companies, signed a digital copy ( no paper contract was received ), they installed the equipment, and a few days later, the monthly fee was deducted from my bank account. It wasn't until a couple of weeks later, when the XXXX monthly fee was deducted did I realize there was a problem. I contacted XXXX and they knew nothing of the switch. XXXX also claimed I had made a verbal agreement with them in XX/XX/XXXX to extend my contract. ( I had no recollection of this, but that is another story. ) A XXXX technician came to my home to uninstall the XXXX XXXX equipment, which I still possess, and install new XXXX equipment. After multiple conversations with both companies over several weeks, I forwarded the buy-out statement and new contract with XXXX to XXXX XXXX. XXXX XXXX contended I still owed them money and on XX/XX/XXXX, I received a letter, dated XX/XX/XXXX, from a collection agency representing Fluent Home, stating that I owe them {$2600.00}. I called the called the agency and was given the offer to settle for {$1700.00}. I was also told that since XXXX salespeople work on commission, they can tell the customer anything to get them to sign up, and the company has no obligation to stand by the salesperson 's word because it is not in the contract. I did not receive a paper copy until I requested one from the company weeks later. I offered to pay 40 % of the amount they are requesting, mainly because I was too trusting and completely foolish, however, they provided me with only three weeks service, which I paid for. I consider what they are doing to be extortion and they need to be stopped.
03/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	AL 35758	Web
On XXXX XXXX, 2016 after a long day at work, I received a notice in the mail from ( Hillcrest Davidson & Associates, XXXX XXXX XXXX XXXX # XXXX, XXXX, TX XXXX ) ( phone # XXXX ) a debt collection notice, I was unaware of this bill so I made a phone call and a person on the phone name ( XXXX ) this took place around XXXXXXXXXXXX, after he told me the bill was from ADT I recall having the alarm system put in. I continue to tell him the bad experience we had with XXXX, and I also mention that it is noway that I could pay this amount of {$1300.00} I asked him was it anything that could be done to resolve this, because my husband had XXXX back in XXXX and has been out of work for a long period of time and we had just XXXX income coming. He began to go and tell me with what he was reviewing my credit that I had money to pay it, because of the credit cards I got, I told him I did n't know what he was talking about, and continue to tell me my history with XXXX at this time I was getting a little furious with him. During the conversation he made a statement which I took very personal and for him to be a customer representative on the company behalf it was very unprofessional. He stated that, " people like you need to pay your bills '', and " we all know what its call for people like you that do n't want to pay your bills '' as I can recall this " section 1692D '' ( 2 ) prohibits the use of obscene, profane, or abusive language. Abusive language includes religious slurs, profanity, obscenity, calling the consumer a liar or a deadbeat, and the use of racial or sexual epithets. Which I took very personal and offensive. It 's nothing wrong with being contacted regarding a debt you owe. But to be so rude, I ask numerous of time, are you sure this phone call is being recorded. There should be a recording of this I would like to formely file a complaint against this person because he has no right to express his personal opinions and to be make racial remarks stating " YOU PEOPLE '' totally unfair in my opinion.
11/22/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92553	Web
An alarm company install an alarm system with out my permission, someone else sign the contract and it wasent me, i dont know if they sign with my name but since the house is on my name now the collection agency its telling me that am the one that has to pay the money owed wich exceds the {$3000.00}, before the account was sold to the collection agency my mom contact the alarm company and told them that the owener of the house never aprove or sign any contract for them to install the alarm system and they told her that I was the one that was supposed to call and tell them that because the house was on my name, wich is very weird because when they install the system they didnt care if i was there or not or if it was me the one that sign that contract ( wich it wasent me ). When i was talking to the debt collector he hang up on me before i finish talking. I also explain to him that I never sign any contract and he told me that i was responsible because the house is on my name. I ask him that how come when they went to install everything they didnt ask for an ID to verify that it was me and he said that that was not a requirement, than when they go to the houses and someone opens the door for them and give them permission to install the system they go ahead and do it but the ower of the house its responsible, wich i think its very dumb cuz how can i be responsible for something that i didnt aprove. I also explain him why I told my mom to contact the alarm company on my behalf because i work from XXXX to XXXX or later and its hard for me to make phone calls. I dont understan why when my mom call the alarm company to tell them that they need it to go and take all the equipment because i never aprove that, they told her that i was the one that was supposed to call not her because the account was on my name but when they went to install everything they didnt care if the owener of the house in this case me was there to aprove it.
04/23/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30034	Web	Servicemember
Hello, this is information pertaining to Original Account # XXXX Hillcrest Davidson Account : XXXX To whom it may concern, My father, XXXX XXXX XXXX, received a letter saying that {$740.00} was owed for a security system from Alder in 2015. XXXX manipulated my father and it veered onto the path of outright exploitation. My father is almost XXXX years old, extremely hard of hearing and is legally XXXX. My father was sitting on " his '' porch, when approached by XXXX young men from XXXX. XXXX was my father 's previous security company. When approached by XXXX, he thought it was XXXX and was not corrected and unknowingly and needlessly spent money with this new security company. When I returned to his home and saw what had happened, I got in touch with Vivint immediately. They came over and I saw that these young men had my father sign a contract. I was infuriated. He was not in the right state to sign a contract alone! The XXXX employee had the contract my father signed rescinded and within 3 days, a Vivint employee took the equipment to the post office and sent it back to XXXX. This was XX/XX/2015. I was so disturbed that I contacted the Florida Department of Consumer Affairs for Elder Abuse. I filed a complaint and now XXXX XXXX years later you are accusing my father of THEFT after he was manipulated into signing a contract by XXXX employees. Again, he is legally XXXX, hard of hearing and in his XXXX. Why would this ever be okay to have him sign a contract? It is SHAMEFUL! I trust and hope you will handle this issue. Not only was the contract rescinded within 3 days of signing but also the equipment was sent back by an ALDER employee. My father, who is currently in the hospital, should not be getting correspondence from you all accusing him of any crime due to the exploitation of XXXX employees of an elderly man. The onus is on the company. Please fix this issue and leave us alone in peace. Thank you
07/10/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	VA 23322	Web	Older American, Servicemember
I have contacted XXXX ( creator of bill ) sent to XXXX XXXX XXXX ( billing for XXXX ) sent to Hillcrest Davidson ( collationer for XXXX ). I have been told that the {$1500.00} bill they are trying to collect was for installation. We had XXXX in XXXX, Va.-sold and moved to -- .XXXX , VA. temporally while home built -- -moved to new home. We had XXXX in every location. We contacted XXXX as too what we might owe and they said nothing. XXXX sent billing history Which showed nothing. Several DAYS after moving in, we received a letter from a collection agency ( Hillcrest Davidson ) that we owe {$1500.00} they sent us to XXXX XXXX XXXX ( which referred me to XXXX ) We already had a billing statement from them. I have been bounced around without satification. My wife paid a reduced amount of {$1000.00} to protect our credit. We were never notified that we owe a bill nor did we know how much and what for. We have a bill that we owed this, should they have notified me that it was owed and how much without any prior notification of debt? PLEASE HELP. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - first part missing -- - I had XXXX in my home in XXXX, VAA -- sold moved to XXXX, Va. ( a rental ) -- - moved into new home in XXXX, Va. We called to see if we owed them anything, they sent payment history showing nothing owed. Days after moving we received a bill from a collection agency ( Hillcrest Davidson ) stating we owe {$1500.00}. My wife called and said we owe no such bill. She was scared of damaging our credit that she negotiated a lower price XXXX {$1000.00} which we did not owe. We started with XXXX who sent us to Safe streets Bank ( XXXX biller ) sent to XXXX XXXX XXXX to Hillcrest Davidson sent to Safe streets bank sent to XXXX.
06/30/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	VA 23228	Web	Older American
XXXX XXXX XXXX of XXXX, Va. struck up business with me XX/XX/XXXX. A contract agreement was set in motion. I gave them a cancelled check to debit my XXXX XXXX XXXX acct for {$39.00} onthly. THEY FAILED to have a functional office staff to get the payments started. They began a draft to my acct. on XX/XX/XXXX & XX/XX/XXXX, nothing in XXXX. Why? Turned me over to a collection agency : Hillcrest, Davidson, & XXXX. who have called with harassment, etc.since XX/XX/XXXX each day ( XXXX times/day ). I had surgery on XXXX, had my daughter to fax cancelled check copy, copy of drafts from my checking acct, copy of orig. contract. Now that I HAVE defaulted on contract ... things have " accelerated '' and I owe {$3500.00}. Or, I possibly can reinstate for {$560.00} by XXXX XXXX. These people target XXXX customers ... with whom I was with before XX/XX/XXXX. I believe they target XXXXXXXX/I am XXXX ... XXXX customers in the hopes they we do n't notice their lack of business skills & get caught up into the mess I 'm in. This happened to a friend of mine ( XXXX yr old XXXX customer ) who lives in the northside ... but she could n't talk when approached because she is her mother 's caregiver. She told XXXX to come back " next week ''. In the meantime she called XXXX and was told what has been going on. When XXXX returned she had her cell phone ready & recorded the exchange & says she too the salesperson 's picture. She told him to get off her property & told him never to return. She was spared this mess. I have apologized to XXXX ... twice & I want them back ... if I am ever able to get out of this! The lie was " upgrading to wireless '' & save a little bit of money ( from {$43.00} to {$39.00} monthly ). What are my " rights '' in this " set up ''? XXXX & XXXX ... installers & monitors seem to have it all in their court.
08/29/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NC 28078	Web
XX/XX/2017 my husband passed away. After he passed away there were multiple break-ins into my home. During one of the break-ins I was assaulted. XXXX security was running a special {$42.00} a month for one year and I get a free key pad. The representative came to XXXX XXXX XXXX XXXX XXXX XXXX to install the alarm system but he didnt have the contract with him. I was informed that I would receive one via mail. I signed an e-pad stating that I received the installation. The alarm system didnt deter the intruders. I moved out of my home with my daughter due to safety concerns. I continued to pay the monthly bill although I hadnt occupied the home. I sold my home 7months later after the home sat dormant without break-ins. I still continued to pay the XXXX bill although the home no longer belonged to me. I called ADT on multiple occasions to discuss the situation concerning lack of safety in the home, the fact that I was not occupying the home, I attempted to work out something fair to both parties. I was met with rude representatives. I was bounced around from rep. to rep. with no resolution offered. XXXX sent what I believed to be a one year contract to a debt collector as a {$1500.00} debt. I called and spoke with a supervisor named XXXX. He refused to explain how the debt was calculated. He was very rude towards me and told me that he didnt have to speak to me. This excessive debt was placed on my credit report creating financial hardship and false depiction of me as a consumer. How can I resolve a situation in which the debtor is refusing to provide info about the debt and refusing to be fair concerning the nature of the debt? Could you please mediate this situation for resolution?
09/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33598	Web
I am writing this letter in response to the phone letter received from you on XX/XX/2022. In conformance to my rights under the Fair Debt Collection Practices Act ( FDCPA ), I am requesting you to provide me with a validation of the debt that you talked of earlier. Please note, this a not a refusal to pay, rather a statement that your claim is disputed and validation is demanded. ( 15 USC 1692g Sec. 809 ( b ) ) I do hereby request that your office provide me with complete documentation to verify that I owe the said debt and have any legal obligation to pay you. Please provide me with the following : 1. Agreement with the creditor that authorizes you to collect on this alleged debt 2. The agreement bearing my signature stating that I have agreed to assume the debt 3. Valid copies of the debt agreement stating the amount of the debt and interest charges 4. Proof that the Statute of Limitations has not expired 5. Complete payment history on this account along with an accounting of all additional charges being assessed 6. Show me that you are licensed to collect in my state ; and 7. Your license numbers and Registered Agent If your office fails to reply to this debt validation letter within 30 days from the date of your receipt, all instances related to this account must be immediately deleted and completely removed from my credit file. Moreover, all future attempts to collect on the said debt must be ceased. Your non-compliance with my request will also be construed as an absolute waiver of all claims to enforce the debt against me and your implied agreement to compensate me for court costs and attorney fees if I am forced to bring this matter before a judge. Thank you, XXXX XXXX
12/06/2018	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	FL 32819	Web
The following incident happened today at XX/XX/18. I received a call from a random number which turned out to be XXXX XXXX phone : XXXX, office:XXXX ext XXXX from the following debt collection agency Hillcrest Davidson & Associates XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, TX XXXX Phone Number : XXXX Website : http : //www.hillcrestdavidson.com/. I tried my best to cooperate but from the very start he was abusive, threatening and very rude. He threatened me, made XXXX comments, hacked into my mothers number and somehow called me from her number. He also was nasty and stalked me and was threatening me with my personal information saying he knows everything and that he can use my information against me. He called and wouldnt stop even when I tried to ignore the calls he would insist and when I picked up he would harrass me and attack me. I then called the XXXX police to target and they heard my story and called XXXX but he only showed them three recorded calls when in total there was way more and I have records proving that. The police said they couldn't help me so this is why I am filing a report here. I owe no debts to any debt collection agency, He wanted to speak to my mother and was harrasing me so I can get her to contact him which at one point she did but since it did not go as he planned he made XXXX comments of her and called me with anger to harrass me for how it went. I do not know how he got my information but I was scared for my life and need help I would like to report this, sue the company any measures to stop XXXX and this company from harrasing people like they did to me. I also see that I am part of a bigger problem and want help XXXX XXXX XXXX
10/24/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	OH 43219	Web
I was sick because of a XXXX of which now i have XXXX XXXX from the hospital directly, XXXX, and a XXXX because of my XXXX they advised me if i had any issues that they could be resolved of which when i was very very sick that they had taken advantage of me and my mental staite and condition of which i advised the installer of the home security system of and the company assured me of any issue that they could be worked out however they was not they Hillcrest Davidson and Associates sent me a letter threatening to take me to court which was illegal they didnt they just ruined my credit and charged me for 5 years of an alarms system because i missed some payments due to sickness in the amount of XXXX i call the company of which the security system came from they apologized to me for this happening to me but they said that they could do nothing for me, this company has left their home alarm service in my home of which they refuse to pickup and i am being charged for it and 5 years of service this is extortion for such a system and a 5 year contract at first i was OK but now after experiencing their customer service and that the collection agency is arrogant against me i just want this all to end and my credit returned and restored before them. under the Federal trade comission this is a XXXX fine that they should be fined for sending me such paperwork but i want the federal trade comission to contact the credit bureaus for what they said under my multiple disputes to have this removed and then contact the debt collector and fine them so that they cant lie about what was sent and communicated to me.
07/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	TX 768XX	Web	Servicemember
I had a XXXX-year contract with XXXX XXXX XXXX a provider of home security systems. The monthly payments were collected automatically via a credit card. However, the credit card on file was replaced by the financial institute and payments could not be collected. I did not receive any notification from XXXX XXXX about this. They were in contact with my son ( I was working XXXX ) and made no mention of any issues or that I needed to contact them. I did not receive any email, phone call or USPS letter from them about this issue. Further, I called them in XXXX to confirm the contract had expired and talked to a representative. No mention of any debt was made to me. Today, I received a notice from a debt collection agency that XXXX XXXX referred my outstanding balance to them. This letter was the very first notification I received that there was an issue. When I called XXXX XXXX about it, they insisted they called me and sent me an email and USPS letter. And, yet, I never received any of those notices. I have to wonder how it is possible I never received any of the XXXX notices. And, that is assuming they attempted to contact me only once. This action on their part failed to provide me with the ability to make payment and resolve the issue or to dispute any debt. The proof that I was willing to make payment is the fact that I contacted the debt collection agency ( Hillcrest Davidson, XXXX, account number XXXX ) and made full payment. The actions of XXXX XXXX could have damaged my credit report at a time I am working to refinance my mortgage and violated my rights under the law.
02/21/2019	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	OH 43147	Web	Servicemember
I received a call from Hillcrest, Davidson and Associates, LLC on XX/XX/19 @ approx. XXXX my time. Calling me regarding a debt with an alarm company. I told them that this should not have been in my name and it was done by an ex girl friend. I advised ( I think XXXX ) that I need to call him back because I was headed to work. I called back because I had some questions at XXXX and I got a hold of an XXXX ( very rude ) manager. Started yelling as I was asking questions, I was asking for verification of the account, and anything that had my signature on it. He told me he didn't care and he was going to place it on my credit. He then told me I had a choice file an fraud affidavit or pay them {$600.00} settlement today. I said I cant make that decision today, he again started to talk over me and then just hung up the phone. I filled an complaint with the XXXX XXXX XXXX in TX that night case # XXXX. I called back on XX/XX/19 to speak to the original person who called me and XXXX picked up the phone, I asked him could I talk to someone else because he hung up the phone on me last time, he said he doesn't care. I advised I was going to file an complaint with whoever governs collection bureaus he said he doesn't care, do what I need to do. I need documentation that proves I even owe this account. the amount they say I owe is around 1200. also my house already had the alarm in it they just became the monitoring part of it, they are trying to charge me for the equipment also. I have recordings of both phone calls, but your system wont let me upload voice calls.
01/19/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 754XX	Web
I was with XXXX XXXX XXXX at my old house. I did not transfer them to my new house. I tried several times to talk with someone there. When I finally did talk to someone I was told because I had them for over 6 months that I was an XXXX customer. I stayed with XXXX at my new address. I was in contact with XXXX XXXX at XXXX XXXX through email where he told me that the cancellation or move fee was not waivered however since I was still with XXXX he would waive them and that he just needed to have my new address. I gave him that, and never heard anything else about it. I then get a collection letter from Hillcrest Davidson. I called and XXXX with XXXX who told me that I would need to provide him with proof that I did not owe the debit. I sent him the email, and I also called them to make sure they got the information. XXXX was rude from the beginning of the call. I tried to explain to him the situation and that it was already taken care of. I asked him to get in contact with the company ( XXXX XXXX ) to verify, and to please mark this as disputed until that is taken care of. He told me not to tell him how to do his job. I asked to speak with a supervisor because the conversation was not going well. He hung up on me. I called back and he gave me to XXXX. This man was not any better, and when I told him I didn't want to talk to XXXX, and that I needed this to be handled. He told me that XXXX is my rep and I will be talking to him about this. I have emailed XXXX as well again to find out why this went to collections. I do not owe this bill, and I am still with XXXX.
04/13/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	AL 351XX	Web
I signed a contract with XXXX. two years in I was XXXX in my home five days after XXXX and attempted to push panic button behind locked door. nothing happened. I realized something was wrong. I filed a police report and then called security company. I told them what happened and I needed them to come asap to fix it because I feared the XXXX would come back. they told me they would be out in 7 to 10 days. I asked for a manager and insisted they come immediately. they said they would note this on my account. they never showed I called back and complained again. they said they came out and I was n't at home. do n't know when that was but I worked so there is no telling. I again told them to please fix my system They were withdrawing automatic from my account for three months while my system was broken.. around three months later my home was broken into and robbed. again no alarm because they never came to fix it. another police report was filed. my damages totaled more than what I owed them for the " contract '' they were determined to hold me to which by the way was five years. I had to get bank to stop them from taking money. they refused to relieve me of the contract and turned me over to hillcrest Davidson collections. they demanded I pay the rest of the contract of {$1600.00}. when I was XXXX for a year. I lived alone at time and was scared to death for 3 months and had my mom come stay with me. I spoke to a lawyer that said I had an excellent case and when I was ready he was ready to chew them up and spit them out. but I did n't have money to hire him.
11/28/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	MD 206XX	Web
An agreement was signed with XXXX security to provide equipment and service. This was a cross-sale from setting up XXXX XXXX XXXX when moving to a new location. Due to XXXX not sending the equipment to the correct address, not providing follow up about the equipment or service until after their XXXX money back guarantee expired, and proceeding to bill for a service that was never activated is deceptive and unacceptable. After the lapse of XXXX plus days, I initiated the communication to Alder to determine why I was being billed for equipment and service that I never received nor activated. At that time, I explained that I no longer needed the service because I had to acquire a different provider since Alder failed to provide agreed equipment and services in a timely manner. How can XXXX generate a bill for a service that was not provided? I have reached out to Alder directly, I have reached out to the XXXX XXXX XXXX collector XXXX XXXX XXXX XXXX directly, and they state that I owe {$2100.00}. I attempted to dispute this debt with XXXX as well as filed a complain with the Better Business Bureau. I request to ensure that this contract is terminated, and that I not be held liable for this amount of {$2100.00}. I have attempted to terminate this contract on several occasions due to non performance on XXXX end and the only remedy that they provide is to send me new equipment at no cost to me. I do not want this service, I have never used this service, and I want this debt removed from my credit report immediately.
11/12/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	KY 40601	Web	Older American
XX/XX/2017, I entered into a contract with XXXX for security services at XXXX XXXX XXXX XXXX, XXXX XXXX, WV XXXX, a family farm that was being sold. The contract and installation were executed by XXXX XXXX representing XXXX XXXX XXXX XXXX XXXX, XXXX, WV XXXX. Mr. XXXX clearly represented that the 3 year XXXX contract could be transferred/ assumed by a new homeowner with my equipment and the transfer would be " smooth as silk, '' waiving my responsibility on the 3 year contract. The new homeowner executed his contract using my equipment in XX/XX/2017. He continues with the contract. Afterwards, I was called by some subsidiary of XXXX claiming that I had an account balance. All contacts that I made indicated the account was closed with a XXXX balance. I explained that I must be on a robocall list and to please take me off. Recently I have been contacted by Hillcrest, Davidson and Assoc. to collect a delinquent XXXX account. I again made calls to known XXXX contact numbers, including Defenders, out of XXXX, and was told there was a XXXX balance. Calls have continued from H.D. and Assoc. Only last Friday did I learn from Defenders of XXXX that they are the entity that has turned over the 3 year balance on the XXXX contract to H.D. and Assoc. The amount is {$1900.00} plus collection expenses. Defenders tells me they are not obligated to honor the inducements by the installer even though the contract obligations are being covered by the new homeowner.
11/13/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	AZ 85286	Web
I was contacted by Hillcrest-Davidson about a prior accountant that I had with XXXX XXXX XXXX. The previous contracted had been fulfilled and I was no longer paying XXXX. I was never sent any communications from XXXX about any kind of auto renewal, which the representative at Hillcrest repeatedly keep referring to as she was talking over me and never letting me get a word in to explain. I was contacted again by a second rep after advising the previous to never call me again that the debt was fulfilled and paid. The second rep began to badger me from the very beginning of the conversation. They called me on a phone number that was never given to XXXX as a contact number. It was a mobile phone that I use strictly for business. When asked how they got the number I was told that " it does n't matter how we find you. You need to learn to pay your bills ''. At this point I was extremely upset to be disrespected and badgered. I gave the representative a very good piece of mind and immediately hung up. I believe these tactics are not condoned by the FCRA. I request that you have this company delete their presence from my credit bureau and correct my reporting and score. My credit was very great until these predators came along. I was also never given any written verification of the contract with the auto renewal or any correspondence from either company. I was called out of the blue. I still have not received any written verification of any debt owed.
11/03/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	LA XXXXX	Web
I had a collection account as a result of an account that I had with XXXX. I made a settlement payment to satisfy this debt and in agreeing to settle the debt I was told by the agent that upon receipt of my payment the debt would be totally removed from my credit reports. Even after paying this debt with Hillcrest Davidson and Associates in XXXX Texas the debt was again sold to another collect agency, XXXX. I contacted XXXX XXXX and spoke with an agent named XXXX, who informed me that I could pay half of the {$1600.00} bill and the bebt would be removed from my credit reports. I informed XXXX this debt was paid off with Hillcrest and Davidson, to which XXXX responded that Hillcrest was a fraud and unless I paid them the debt would remain on my credit reports. I then again contacted Hillcrest, who stated XXXX XXXX is a fraud and they provided me with a letter to verify the said debt was indeed satisfied. When I inquired about this unethical mishap/behavior, I was told by XXXX the account was sold to them about six months ago from XXXX, which is unfair and unethical, as the debt had been settled with the first agency, almost a year ago. After the debt was n't removed from my credit I contacted Hillcrest and Davidson as to why this debt had not been removed from my credit report. I informed them this is what I was told by the agent who set-up payment of this debt. After giving the agents name I was told he was fired because of misconduct.
06/04/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TX 77086	Web
MGR.XXXX XXXX YELLED, CUSSED, AND THREATENED ME! HE SAID I WAS A FRAUD AND IS GOING TO PUT A XXXX COLLECTION ON MY CREDIT AN ACCOUNT WHICH ISN'T MINE! I RECEIVED A PHONE CALL XX/XX/2018 AT XXXX XXXX FROM A LADY AND SHE STATED SHE WAS CALL TO COLLECT A DEBT. SHE VERIFIED MY DADS ADDRESS AND THE LAST 4 OF MY SOCIAL. I INFORMED HER THAT ISN'T MY ACCOUNT I DID NOT AUTHORIZE THAT ACCOUNT AND YOU CAN NOT PUT THAT IN COLLECTIONS ON MY NAME BECAUSE I'M BUYING A HOUSE AND THAT WOULD MESS UP MY APPROVAL! SHE HUNG UP ON ME! I HAVE TO PROTECT MY CREDIT SO I CALLED BACK TO TALK TO A MANAGER. I WAS TRANSFERRED TO MGR.XXXX XXXX HE CAME OFF VERY MEAN ASKING QUESTIONS AND THEN STARTED ACCUSING ME OF KNOWING THIS IS YOUR ACCOUNT AND YOU AND YOUR DAD ARE FRAUDS! HE THEN STARTED YELLED, CUSSED, AND THREATENED ME! HE SAID I WAS A FRAUD AND IS GOING TO MAKE SURE TO PUT THIS ACCOUNT WHICH ISN'T MINE IN COLLECTIONS ON MY CREDIT! I TOLD HIM I NEED TO SPEAK TO HIS BOSS HE SAID NO I AM THE BOSS AND IF YOU CALL BACK IT WILL ONLY GO TO HIM! I ASKED LIKE 7 TIMES TO TALK TO HIS BOSS HE CONTINUED TO YELL AND SAID YOU ARE TALKING TO THE MANAGER AND I NEED TO STOP SCAMMING THEM AND PAY MY BILLS. I TRIED TO TALK TO HIM BUT HE KEPT YELLING SO I SAID I WOULD REPORT HIM HE SAID NO YOUR NOT YOU GO AHEAD AND REPORT ME YOU JUST NEED TO PAY YOUR BILLS I TOLD HIM I'M NOT GETTING ANYWHERE WITH HIM SO THAT'S WHAT I'M DOING FILING A REPORT WITH YOU THE AG 'S OFFICE ETC ...
06/04/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TX 77086	Web
MGR.XXXX XXXX YELLED, CUSSED, AND THREATENED ME! HE SAID I WAS A FRAUD AND IS GOING TO PUT A XXXX COLLECTION ON MY CREDIT AN ACCOUNT WHICH ISN'T MINE! I RECEIVED A PHONE CALL XX/XX/2018 AT XXXX XXXX FROM A LADY AND SHE STATED SHE WAS CALL TO COLLECT A DEBT. SHE VERIFIED MY DADS ADDRESS AND THE LAST 4 OF MY SOCIAL. I INFORMED HER THAT ISN'T MY ACCOUNT I DID NOT AUTHORIZE THAT ACCOUNT AND YOU CAN NOT PUT THAT IN COLLECTIONS ON MY NAME BECAUSE I'M BUYING A HOUSE AND THAT WOULD MESS UP MY APPROVAL! SHE HUNG UP ON ME! I HAVE TO PROTECT MY CREDIT SO I CALLED BACK TO TALK TO A MANAGER. I WAS TRANSFERRED TO MGR.XXXX XXXX HE CAME OFF VERY MEAN ASKING QUESTIONS AND THEN STARTED ACCUSING ME OF KNOWING THIS IS YOUR ACCOUNT AND YOU AND YOUR DAD ARE FRAUDS! HE THEN STARTED YELLED, CUSSED, AND THREATENED ME! HE SAID I WAS A FRAUD AND IS GOING TO MAKE SURE TO PUT THIS ACCOUNT WHICH ISN'T MINE IN COLLECTIONS ON MY CREDIT! I TOLD HIM I NEED TO SPEAK TO HIS BOSS HE SAID NO I AM THE BOSS AND IF YOU CALL BACK IT WILL ONLY GO TO HIM! I ASKED LIKE 7 TIMES TO TALK TO HIS BOSS HE CONTINUED TO YELL AND SAID YOU ARE TALKING TO THE MANAGER AND I NEED TO STOP SCAMMING THEM AND PAY MY BILLS. I TRIED TO TALK TO HIM BUT HE KEPT YELLING SO I SAID I WOULD REPORT HIM HE SAID NO YOUR NOT YOU GO AHEAD AND REPORT ME YOU JUST NEED TO PAY YOUR BILLS I TOLD HIM I'M NOT GETTING ANYWHERE WITH HIM SO THAT'S WHAT I'M DOING FILING A REPORT WITH YOU THE AG 'S OFFICE ETC ...
09/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NV 89509	Web
Hillcrest Davidson and Associates representative names XXXX was put on the phone to discuss a debt issue with me, he demanded payment immediately otherwise he will damage my credit. I tried to explain the situation that this XXXX account is for business and my boss is the one who is responsible for this and I was proactive with XXXX and get all written notice to XXXX within the timely fashion but the XXXX XXXX XXXX company decided to send to collection anyway. After trying to explain to XXXX, he was rudely refused to wait, and threatening to damage my credit if I am not giving him payment, then I asked them for the amount owed and telling him that I will tell my former boss to send payment, and that still does n't make him satisfied unless I pay him right away. Then I told him that according to FTC, and consumer right to request a written statement mail to my mailing address which I offered to give XXXX but he refused to give me any statement, and hung up the phone. I called him back couple times after, and verbally requested a letter with his firm and amount owed so I can forward to my former boss. XXXX again refused to give me anything. I told him that I am not trying to avoid the payment but I need to contact XXXX and local installer to get to the bottom of this but XXXX did not want to hear anything or give me anytime to gather all of my documents. The way XXXX talked to me was rude, unprofessional and unethical.
12/05/2018	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	CA 92807	Web
On XX/XX/XXXX i was contacted by Hillcrest, Davidson & Associates, LLC they stated there was a civil lawsuit against me with XXXX XXXX XXXX for XXXX dollars. I explained to Hillcrest, Davidson & Associates, LLC that my account with XXXX XXXX was personally closed back in XXXX and at that time had a XXXX balance. the women I was speaking with from Hillcrest, Davidson & Associates, LLC stated she would give me 24 hours to find documentation stating this if I could not then she would retract my file and pursue the lawsuit. Looking into this matter I was never contacted by XXXX XXXX stating I owed money via mail or email. the woman called me back the next day asking i fid out documents. I let her know that I was never contacted and I felt like this was false and I asked for further information about Hillcrest, Davidson & Associates, LLC and who they were. she stated she did not have to provide any information and hung up on me. today XX/XX/XXXX I personally called XXXX XXXX XXXX. The bank told me that I do not Owe XXXX dollars. I do owe XXXX dollars in fines but no action has been taken against me. They told me to go to a branch manager and have the fees waived. I then called Hillcrest, Davidson & Associates, LLC back today XX/XX/XXXX to let them know this and the lady became angry with me and stated " well get thrown in jail i dont know why your calling me back if you know so much '' then hung up on me.
04/23/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	NV 89012	Web
There is a dispute between the company I work for and another regarding services rendered. I saw emails last month back and forth and responded to one ( per my boss ) asking for receipts. I spoke to XXXX on the phone another time, explained that I did not know much about the dispute but would try to help by forwarding information. On XXXX, I received a call on my personal cell from XXXX XXXX, Debt collector at Hillcrest, Davidson & Assoc L.L.C. XXXX called first from my boss 's # ( XXXX spoofed his caller ID impersonating him with his phone number so I picked up the phone thinking it was my boss ). He started talking about me paying the debt and calling me names. I told him I am an employee of the company, don't make decisions regarding payment, asked how he got my # ( didn't know my last name ) & stated it is illegal to spoof a #. He said he is good at what he does and kept demanding payment. I told him not to call me back as I am a 3rd party and would report him. He immediately texted me from unknown # XXXX with the following texts I am attaching ( I am not sure if he spoofed that # as well ). He was extremely unprofessional and tried to intimidate me. Moreover, it was extremely disturbing that I am not the person/company he is collecting a debt from. Company info per the email : XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, TX XXXX XXXX Direct XXXX Office XXXX www.hillcrestdavidson.com
01/12/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	TN 38133	Web
I was contacted by XXXX XXXX from Hillcrest, Davidson, & Associates from ph.XXXX. He asked if I knew XXXX XXXX ( my Mother ). I told him, yes she is my Mother. He stated I need to get in touch with her about a debt owed by her and XXXX XXXX XXXX. I told him that I was n't in my office right now and asked if he could call me back with his number and I would give it to her and tell her he called. I do not give out people 's number over the phone. XXXX called me back and gave me his office number and his cell to give to my Mother. I called my Mother when I got off work and advised her of this company and to call XXXX back. Apparently my Mother did not call back and I have received at least 10 calls since this time and I have been told that they will not stop until I give them my Mother 's phone number. I told them I am not the person you are trying to contact. Please stop calling me on many of occasions and they have said no. They will continue to call me until I give them what they want. XXXX has stated if I do n't give them what he wants, he will pass my number out to every agent he has and they will all continue to call me. I have written down every call and a brief narrative on each call. I just want this to stop. Apparently they do n't understand this is not my issue. Today I was told we will go to the next level. Sounds like a threat to me. I can get my cell phone records if needed.
05/31/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	TN 382XX	Web
I noticed that Hillcrest and Davidson Associates had reported negative information on my consumer report which is hurting my credit score and stopping me from purchasing my dream home. I sent a request of validation on XX/XX/2021 as well as a cease and desist letter along with an affidavit of truth on XX/XX/2021. They received this information on XX/XX/2021. On XX/XX/2021, they sent a letter that violated 15 USC 1692c ( c ). They were still trying to collect through the mail ( mail fraud ) after I sent my cease and desist. On XX/XX/2021, I sent another letter stating the 15 USC 1692c ( c ) and reminded them that the only reason that they should contact me is to make me aware of my remedy for injury. According to 15 USC 1692k ( a ) ( 2 ) ( a ), FDCPA violations are up to {$1000.00}. 15 USC 1692d ( 1 ) was violated because of the injury to my reputation. My consumer report is reputation ( 15 USC 1681 ( A ) ( 2 ) ) and this has hindered me from progressing with my goals. 15 USC 1692j ( A ) was violated. Furnishing my information without my consent is furnishing deceptive forms and identity theft. 15 USC 1692f ( 1 ) is another violation. I've never contracted with Hillcrest and Davidson Associates. There is no agreement between us to authorize this alleged debt. Last, they violated 15 USC 1692c ( c ) by trying to collect the alleged debt after the cease and desist letter was received.
08/31/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NJ 085XX	Web
The company name is XXXX XXXX XXXX, they were formally known as XXXX. I have been a customer with them for more than 15 years, I started with them in XXXX. At that time I was in XXXX NJ XXXX and then we moved to XXXX NJ XXXX in XX/XX/XXXX. And I asked them to move the alarm system to the new place. They arranged a technician to visit our place but they didnt set it up for 6 months and it was causing anxiety on my part because my wife wanted me to set up an alarm and we were without an alarm for close to 6 months, because the XXXX home security 's technician didnt honor the appointment every time. I finally lost my patience and then asked them to cancel the contract which they finally did and I have attached the proof here. However now I have received a debt collection notice asking me to pay an amount of XXXX dollars for a service that was not rendered to me. I feel this is unjustified and I want them to not harass me like despite the torture I had to go through without having a security system in place due to their omission. I have attached the debt collection notice as well. I also called the debt collection company today Hillcrest Davidson & Associates LLC and expressed the same but they were not willing to listen to me. I spoke to a gentleman by name XXXX who insisted that I am under obligation to pay the amount.
04/16/2019	Yes	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	TX 774XX	Web
On and before XX/XX/2019 repeated calls began form XXXX XXXX XXXX , XXXX ( XXXX ) XXXX. Threatening voicemails and even choice words conversation spewing from the attended operating the phones. As I only stated that I did not owe any debt nor did I know of the company she claims I was in debt too. She started to speak about my race and said " Are you mad that you didn't get enough food stamps, go back to XXXX! '' This company prides it self on harassing and trying to intimate American Citizens. I have provided a list of complaints I have against this company : 1.Collectors are threatening me with violence, a lawsuit, or arrest 2.I are receiving multiple calls per week from third party collection agencies 3.I 'm being threatened with negative credit reporting 4.A debt collector attempts to intimidate me 5.Criminal accusations are being made towards me 6.Use of obscene language during an attempt to collect 7.Automated robocalls are being made to my phone in an attempt to collect I have saved all voicemails from this company. Before ending I do not owe any debt nor have I ever heard of the XXXX XXXX XXXX. I pride myself on always staying away from payday loans or and money borrowing service. So I no that all accusation that have been so aggressively made are false.
12/23/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 91307	Web
XXXX XXXX Sold me an alarm system and never guide me or told me that I must have alarm permit prior the installation. After searching online, I noticed that they are not allowed by law to install any alarm system before permit is obtained prior the installation day. The system they sold me is a piece of junk, since first week gave us only problems, waking us in the middle of the nights for nothing and after XXXX police visits I ended up paying over {$1000.00} false alarm fees plus penalties for not having alarm permit. It's my first time in my life installing home alarm, I never knew and no one from XXXX told me about permit or police charges. if I knew I would never sign a contract. XXXX only installed the system but the monthly bill came from XXXX XXXX XXXX which also should have check the customers obtaining permits before installation. Now we have XXXX companies the doesn't obey the law and on top of that trying to rob from me {$50000.00}??? Let 's see which court judge will give hand to this. XXXX XXXX more than welcome to come and take all the junk that the installed on my walls and windows and I would be more than happy if they will clean the double tape glue from my windows and patch and paint the holes they made on my new walls.
01/27/2020	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	TX 773XX	Web
On XXXX a debt collector : XXXX XXXX Commercial Account Specialist Hillcrest, Davidson & Associates L.L.C. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX ext. XXXX Direct XXXX Office XXXX Fax www.hillcrestdavidson.com Started texting me threating to subpoena myself and my ex-wife over a debt I have no knowledge of from a company associated to me previous to my divorce. After harassing text the calls started. Over and over again i was contacted even after I asked the debt collector to stop contacting me. Then over and over the debt collector contacted me using my address book to generate call from numbers I know but actually the debt collector was pretending to me my Mother and others in my contact book. I recorded all the calls, texts and false numbers. I have an app that shows where the real call is being generated and even though the number show people in my contact they all come from that debt collector. I have filed a police report and hired an attorney but the debt collector refuses to stop communicating, falsely impersonating my contacts and threating to call my friends and family to quote " tell them im a degenerate '' and other terrible things. I have recorded audio, images and video proof of my claims.
06/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	LA 70601	Web
I have had more than one agent from this company call me with a rude tone concerning the debt. I told the first agent that called that I did not owe the debt and would like to dispute the debt. He told me that I had to do the dispute on my own. I informed him that I would call my lawyer concerning the matter. He told me that I should n't waste my money and learn to pay my bills. I told him that was n't his concern. He stated that if I had enough money for a lawyer, I should pay them. Then he hung up the on me. I called back and spoke to XXXX different supervisors who told me the same thing and also hung up on me. I called back a 4th time and was told not to call back. About a week ago, I received another call from the company. This Representative told me that he would cause my credit score to go down XXXX points if i did not give him {$440.00} to restore the service or {$800.00} to cancel the debt. I told this agent that I wanted to dispute the claim and their agency has been very rude. He again hung up on me. I called back to speak to a supervisor. I explained to him all of the problems that I had in the past with this debt. He said well it sounds like you just do n't want to pay the debt. He then hung up on me.
04/26/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 76017	Web	Servicemember
I signed up for XXXX XXXX XXXX through an authorized dealer. The services never worked correctly and some equipment never worked at all. XXXX let me out of the contract. This was between XXXX and XX/XX/2022. This week, Hillcrest Davidson collection agency posted a debt of {$1700.00} to my XXXX credit report. I did my due diligence to cooperate by calling XXXX and XXXX XXXX to optain what the collection agency wanted. I got a zero balance statement and a billing history report, but Hillcrest Davidson sent me a screenshot of a supposed statement. No services were rendered and XXXX had terminated the contract due to it not working in our area. XXXX XXXX, sold my information falsely reporting a charge that XXXX does not have, but they state that it is coming directly from XXXX. The bottomline is that they sold my information and have misrepresented a balance that is fradulant. I need this to be removed immediately, please, because it is fraud and I am in a time constraint to purchase a house. This is extortion because after I proven that XXXX let me out of the charges for lack of service from them, XXXX XXXX has sold my name is false information about the balance and the time of service. Please help me.
11/30/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WA 98229	Web
I received phone calls and texts from a XXXX XXXX from Hillcrest, Davidson and Associates regarding debt collection for a person of the same name as myself in Utah. i explained that he had the wrong person, and I have nothing to do with this person or company. I sent a cease and desist letter on XX/XX/XXXX certified with return receipt explaining this debt is not mine and that they have the wrong person. In addition, I asked for verification of the debt. The collector said he found my contact on linkedin and thinks it's me because there's so much information out there apparently. No response was received and no verification of debt was sent. I kept receiving collection notices with threats of legal action and credit bureau reporting on XX/XX/XXXX and XX/XX/XXXX. I checked this person on XXXX that he was pursing. The person is a different ethnicity, age, education and lives in a different state. My first and last name match this person but the middle name is incorrect as well. The debt is for a company named XXXX XXXX for {$15000.00}. Again this is not my debt and they have the wrong person. They ignored my cease and desist letter as well as request for debt verification.
11/01/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	IN 46143	Web
I was a customer of XXXX XXXX and cancelled my services. I spoke with multiple representatives of XXXX who have assured me that my services have been cancelled, my account is closed and my balance is {$0.00}. However, I 've received a letter from Hillcrest Davidson dated XX/XX/2016 stating that they have been assigned my account from XXXX and that I owe {$1200.00}. I spoke with multiple representatives from XXXX following receipt of this letter and have been told that I do not owe anything to them and they have no idea why XXXX would be attempting to collect the debt. Following my coversation with XXXX confirming that I did not owe anything XXXX told me to contact Hillcrest Davidson to tell them I did not owe anything and that XXXX was looking into what happend. I spoke with Hillcrest Davidson to tell this to them and the gentleman I spoke with started screaming at me telling me that I owed the money, that I needed to pay it immediately and that it was going to start affecting my credit. He then hung up on me. I do not owe the debt and XXXX has confirmed this, yet I am being harassed by Hillcrest Davidson on an entirely groundless basis.
03/23/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77082	Web
I have contacted XXXX XXXX XXXX regarding Account # XXXX at the address listed below via certified mail on XX/XX/XXXXandXX/XX/XXXX regarding unverified invalidated inaccurate information listed on my credit file with the credit reporting agencies, I have received back a letter from this company that i have attached that list account numbers, dates and charges but nothing that indicates that i am the account holder or responsible party for these accounts. I have requested documents or agreements with my signature to confirm. I have demanded several times to have these inaccuracies removed by the company and by the credit reporting agencies but have not been successful. After researching the company and the debt collection guidelines in Texas ( in which i am a resident ) XXXXXXXX XXXX XXXXXXXX is not bonded with the state of Texas to collect any debt. Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State.
07/18/2019	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	OR 97267	Web	Older American
On XX/XX/XXXX, I was lied to by salesman from XXXX XXXX XXXX who said they were from my alarm co. XXXX. I tried to cancel the contract within Or 3 day period but XXXX blocked our PH. # for 30 days. XXXX ( after being exposed on TV on XXXX. for their business tactics ) filed bankruptcy and changed their name to XXXX. The contract I signed had a provision that unless the company was notified before 30 days the contract would auto renew. I was sent a bill {$590.00} which was too high for the remaining term of the contract. In Ph. conversation with a company rep., the amount owing to XX/XX/XXXX was $ XXXXI sent my check for {$390.00} with a written cover letter ( written the co. bill page ) explaining that this payment completed our obligation for contract & noted same on check. I kept receiving due notices for an additional {$190.00} ( 4 mos. past the mo. contract. Numerous information on returned overdue copies elicited no response from XXXX. they have now hired a collection co. Hillcrest-Davidson . I will send in supporting information when I have a case #. Thankyou for any attention & support or advise you can supply
03/16/2020	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	NY 11432	Web
About at least two week ago, Hillcrest Davidson and Associates called me to inform me that they will take legal action if I do not respond in a timely matter. Afterwards, I contacted Hillcrest Davidson and Associates, and I was put in touch with a debt mediator. Her name is XXXX XXXX. Her number is ( XXXX ) XXXX ; ext. XXXX. Ms. XXXX told me that I have an outstanding balance of {$1600.00} dollars. She offered a settlement of {$500.00} dollars. I asked Ms. XXXX if I can send {$500.00} dollars in monthly installments. Ms. XXXX said that I could and asked me how much I can send. I told her that I can send her {$100.00} dollars a month. Ms. XXXX declined. Ms. XXXX want to settle the debt quickly, so Ms. XXXX offered {$250.00} dollars a month. I agreed. The problem is I'm currently unable to pay the first payment of {$250.00} a month because I don't have enough sufficient funds to pay the first payment of {$250.00}. I don't have enough sufficient funds because I was paying my household bills and other expenses to other debt collectors. I don't know what to do.
05/22/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NC 27215	Web
An original complaint was filed incorrectly including XXXX XXXX and Hillcrest Davidson and Associates on XX/XX/XXXX Case number XXXX with the Consumer Financial Protection Bureau. XXXX XXXX, based in : XXXX XXXX Corporate Headquarters. XXXX XXXX XXXX XXXX, XXXX XXXX. XXXX, TX XXXX somehow does not show up in any databases and is unable to be contacted by government agencies. This contract was canceled on XX/XX/XXXX and is documented by accompanying attachments ( 5 ). The purported ( erroneous ) debt was turned over to an outside agency - Hillcrest Davidson and Associates to collect. I received exactly one letter from them notifying me of this matter. I promptly placed a phone call and explained the situation to them. I was told that the matter would be purged from their records on XX/XX/XXXX by XXXX ( no other information would be given ) at XXXX XXXX EST. I have had an exemplary credit record up until this matter and have always paid my bills on time. Most recently having a credit score of XXXX until this wrecked my credit rating.
03/20/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 23455	Web	Servicemember
XXXX XXXX sent my bill to Hillcrest collection agency in the amount of {$2700.00} without any bill or notification. XXXX XXXX refused to allow me to cancel services on a house I no longer own. They have sent no bills or notification letters asking for payment. I have on several occasions attempted to contact them to no avail. I have also emailed them to try and resolve this issue. All my calls go to a voice mail and are never answered. This issue has been going on for close to a year now and it has affected my credit to the point where I am unable to get a loan. XXXX XXXX says I owe {$2700.00} for another 5-year contract. I contacted Hillcrest collection agency and explained the issue and I was told that they did n't care even though that this account should n't even exist. I do n't know what else to do to resolve this issue. I just want XXXX to cancel my account and stop causing me and my family problems and I want this removed from my report. XXXX XXXX is a fraud and they should n't be allowed to collect money they are not owed.
06/26/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 78840	Web	Older American
XX/XX/19 : Requested verification of account XX/XX/19 : Received statements and copy of Terms of Service with my printed name on the signature line and my social security number included as company tax id number XX/XX/19 or thereabouts : I was contacted by the collection agency who threatened to arrest me within 15 minutes if I did not pay. On another occasion the representative told me that they had my wife 's phone number and would call her every half hour if I did not pay The company did call my wife and after she said she did not speak English they hung up and did not call back. XX/XX/19 : Contacted collection agency and representative was made a few statements and was rude, then hung up the phone before I was able to ask any additional questions. The account is not my account. I never owned this business or any other business. The other person on the contract stated that he opened the account under the business tax number and later sold the business. He does not know how the company obtained my social security number
12/11/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 93035	Web
In XX/XX/XXXX I received a phone call from XXXX XXXX regarding a debt. The man I spoke to said he was trying to collect a balance that was delinquent of {$1700.00} from XXXX XXXX. I told the agency that I do n't have an account with XXXX. I never requested an alarm system. I told Hillcrest to send a copy of the contract I supposedly signed. Hillcrest said it had to request the copy from XXXX.Till this day I have n't received any paperwork. I called XXXX on XX/XX/XXXX spoke to XXXX regarding a copy of the contract she said I had to go through Hillcrest. I told XXXX that Hillcrest said they had to request it from XXXX. I asked to speak to a manager. I spoke to XXXX she is a supervisor. XXXX told the same thing XXXX said. Then I asked to speak to XXXX 's manager. I spoke to XXXX the manager. She said she would email me what documentation she had by end of day. I 'm still waiting. I never spoke to XXXX XXXX in person, by phone, email, etc regarding an alarm system. I never authorized XXXX XXXX to run my credit.
04/21/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	HI 96734	Web
I do n't know who these people are at Hillcrest Davison, and Associates, and what debt they could possibly be trying to collect. I am all paid up on everything. I have no credit card debt, student loan, mortgage, car payment : NOTHING.There was a dispute with XXXX for an early termination contract, but I settled that months ago through the XXXX ( and have it in writing from them ). XXXX discharged the early termination fee and said so IN WRITING to the XXXX and myself. These XXXX at " XXXX XXXX '', who are a bunch of thugs, have been calling my home #, my cell #, and my MOM '' s phone #. They are harassing me for a debt I do not owe. I am not going to call them back and deal with a bunch of scammers, because that is what they are. I spent literally months dealing with the XXXX at XXXX before we finally got it settled, and now these guys are trying to hassle me? I see their website has been hacked, too! I would NOT have any sort of dealings with these people. They are con artists and scammers.
12/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	AZ 85706	Web
XXXX XXXX the natural person continue to be a victim of fraud upon the US department of Education unauthorized use of personal information, damaging and willingly, my character and privacy overall. I have sent in numerous complaints and fraud and theft reports regarding this matter and this loan servicer.. for the record US Department of Education XXXX XXXX had no permissible purpose, thus my written consent to report on my consumer report, for the record. For the record, XXXX has admitted to selling yet again my information to XXXX. This account has been in investigation far over 60 days with the CFPB as well as third party credit bureaus such as XXXX and XXXX XXXX. XXXX XXXX Assistance continues to appear and reappear, This is by far a violation of my Constitutional Rights. XXXX XXXX XXXX XXXX XXXX an account opened fraudulently, thus without my written consent to report in regards to COLLECTION a debt pursuant to 15 U.S. Code 1681 B. 15 U.S. Code 1681 ( a ) ( e ).
05/19/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	GA 30013	Web
I spoke with XXXX XXXX, and unscrupulous representative for the above collection practice. He threaten me on three different occasions stating that the item would hit my credit and my credit would drop XXXX-XXXX points. My response was " Sir please do not threaten my credit. His response was. " Its not a threat its an assurance. '' The Irony of this story is that I called to establish a payment and was met with these threats. XXXX then stated that he would notate the account as a refusal to pay and that it was too late for me to make any payment and best of luck to me and then hung up the phone. There was no refusal to pay, and I just received notification of debt days ago. I must have 30 days to validate and or dispute any debt. Note that it is against Fair Debt Collection Act for abusive debt collection practices to engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt.
05/08/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	PA 19151	Web	Older American
This debt is not mines. The debt is a utility company in Texas. I live in XXXX and I have a whole bunch of energy companies that is using my social security number. I believe that all these energy companies are the same people. I am not sure how a company is using my social security number for energy services in Texas. I have contacted a few of the companies and only one would take it off of my credit report. The others are giving me a hard time. They asked me to send them a copy of my ID and social security card which does not sound right to me. I am XXXX years old and I have not traveled to Texas or any where to that matter. I filed a police report and put a freeze on my credit report. I will attach the police report and other information I have to show that these companies are in Texas. I am a victim of identity theft. I will also attach my XXXX bill to show that I live in XXXX and I pay my XXXX bill on time every month.
04/19/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30228	Web
On XX/XX/2018, we received a letter in the mail from Hillcrest Davidson in reference to a potential debt owed to a home security business. My husband contacted Hillcrest and asked to speak with the person who's name was on the letter ( XXXX XXXX ). XXXX asked my husband who he was and who I was then proceeding to ask why we did not pay our bill. My husband told him that he did not owe the bill. XXXX proceeded to threaten my husband saying that we would pay the bill and threatened to put it on both of our credit reports. He was very unprofessional and upset my husband with his threats. When my husband called and asked to speak with a manager, he spoke with XXXX 's brother who is also the manager. He told him the only way to stop that from happening was to get a letter from the creditor stating that we did not owe the debt. There was no apology for the threats. Only reassurance that it could happen again.
02/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	OH 44128	Web
I have a security alarm account with XXXX XXXX that was sent to collections XX/XX/XXXX. The last bill I received from XXXX XXXX was XX/XX/XXXX and states that I owe {$210.00}. In XX/XX/XXXX I received a bill from Hillcrest Davidson stating that I owe {$430.00}. I called XXXX XXXX and asked them how much I owe them. I spoke with XXXX customer service reps and they both told me that I owe {$210.00}. I asked them why was the collections agency charging me {$430.00}. I was told by XXXX reps on two different occasions that the collections agency was charging me fees. I filed a complaint with the XXXX because this means that Hillcrest Davidson is charging me {$210.00} for fees. Harrison Davidson responded to my complaint and said that XXXX XXXX added fees to the account. I responded by telling them that XXXX XXXX told me that Hillcrest Davidson added the fees not them. I 'm still waiting for their response.
11/10/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 30263	Web
On XX/XX/2017 at approximately XXXX XXXX I contacted Hillcrest Davidson & Associates regarding a fraudulent item being on my credit report the young lady transferred me to her manager who then found my account and sent me back to the initial young lady I began to explain to her that I was a victim of identity theft and I had already went through the process of filing a FTC report and police report. She began to yell at me and said if I want her help I would listen and said she was n't gon na help me get the item deleted off my credit because I corrected her for her offensive language and the tone she was yelling. I stated to her that I would be filing a complain and she said she did n't care and hung up the phone in my face leaving me without any assistance and basically no hope in ever rectifying the matter with their firm because of the threatening and verbally abusive and unprofessional nature
03/05/2019	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NV 89113	Web
Hillcrest Davidson attempted to collect a debt that I was informed by the original creditor was closed. After numerous phone calls to my cell phone which included yelling and screaming at me, threats to damage my credit and threats to garnish my salary I sent them a cease and desist letter. In the mean time Hillcrest Davidson called my place of work and spoke to one of my employees telling them that they needed to speak to me. The employee asked who was calling and they told her they were a lawyer trying to collect a debt from me. I asked them to not call me at work again. I disputed the debt because of this and it was removed, I then received a letter asking me to pay the debt and the collection has reappeared on my credit report. This company are rude, unprofessional and aggressive. I have disputed this with XXXX and XXXX but they claim that the collection and this company are valid.
11/13/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NV 89110	Web
Hello, I have contacted the collection company Hillcrest Davidson & Associates XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX at XXXX XXXX XXXX to let them know that they are incorrectly putting a collection in my credit report. They said that this bill is for a property in Texas. They also asked me to provide a bill and to file a police report so they can remove the collection. It is impossible for me to obtain a bill for a utility in a property in Texas because I have never lived in Texas, I dont even know the address that the utility was for. There is no way for me to stand up for myself at this time. Right now this is hurting my credit and I am unable to refinance because of this collection. I have contacted them many times to see what they can do but I always get the run around and I have attempted everything I could without having to file a complaint with you guys ( the CFPB ).
06/11/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	CA 93536	Web
Hillcrest Davidson and associates is an unfair foul practice company causing stress in my life ... i do not owe this company any debt they claim i do, they wont provide with any information i request regarding this debt, i asked them to stop calling me and my property management, which they haven't stopped the calls and the threats even after telling them to stop calling, this company has harassed me, XXXX profiled me, used foul language, and threaten me with in quote " we will release the dogs if you do not pay! " the amount they ask for is never the same with misleading information. they contacted people not related to this matter. they have used my phone number and other random numbers to call me and yell at me demanding payment they have trolled me day in day out with this matter i do not owe. this company has been detrimental to my life!
11/07/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94066	Web	Older American
Received debt collection letter from Hillcrest Davidson on XXXX for {$220.00}. This is a false billing. I had alarm services from XXXX XXXX for several years for which I paid them hundreds of dollars. In XX/XX/XXXX I emailed them and asked them to discontinue services. I received no response. In XX/XX/XXXX my credit card company stepped in and called the company.The credit card company was told I couldn't cancel service. The credit card company arbitrated the dispute and decided to cut the billings off. I called XXXX to discuss, and their rep lied to me saying he had no supervisor. He told me I could not cancel service. There is no signed contract. XXXX made numerous calls including from phantom phone numbers to get me to pay for services which they did provide and I told them did not want after the credit card company arbitrated in my favor.
04/15/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 77053	Web
I have been constantly disputing a collection that Hillcrest & Davidson is reporting to the credit bureaus. For some odd reason the credit bureaus are saying that the collector has verified the debt. I find it pretty strange because I sent a letter to Hillcrest & Davidson requesting information about a debt the debt and it has been over 30 days and I never received any proof that the debt belongs to me, how they calculated the amount owed, nor any proof that are legally able to collect the debt. Here is the tracking number XXXX XXXX XXXX XXXX XXXX and it confirms that they received the letter XX/XX/21. It is XX/XX/21 and I have not received anything that corresponds with my request. Since Hillcrest & Davidson has failed to respond to my request. This account must be deleted from my credit reports. They can not collect on this debt legally.
03/13/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 27215	Web
On XX/XX/XXXX I spoke with XXXX of XXXX XXXX through their online chat session as this was the only available method of communication made available for cancellation of their service. I received a ticket # of XXXX on. I provided them with my phone # and asked for a return phone call which I never received. I followed up the next day XX/XX/XXXX and communicated via email with XXXX XXXX and requested again to confirm cancellation of this service. Per my contract, I had exceeded the terms and the equipment would then be mine. He forwarded me an email with a link that resulted in a " 404 error '' otherwise known as site does not exist. I recently received a letter from Hillcrest Davidson and associates on XX/XX/XXXX yet was post-dated for XX/XX/XXXX!!! and given 30 days to respond. This is completely inappropriate and fraudulent.
07/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	PR 00795	Web	Servicemember
On approximately XXXX I began a two ( 2 ) year security contract with : XXXX XXXX XXXX XXXX XXXX, TX XXXX. When I tried to cancel my contract my contract in XXXX XXXX, I was informed by XXXX That I could not cancel my contract because it was self-renewing. I disagreed with their claim and requested to speak with the cancellation department which informed that I had another extra year to go prior of allowing me to cancel the contract. For several months I attempted to cancel my contract and I offered them a total payment of {$220.00} which was the amount that I owed until XXXX XXXX. My offered was rejected and they will not accept the payment neither they would cancel the contract. I did not receive any notification from the collecting agency. I noticed this irregularity when I ran my credit report via a free app called XXXX.
08/27/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	TX 75904	Web	Servicemember
On XX/XX/XXXX I contacted collection agency Hillcrest Davidson & Ass that has reported on my credit report something I owe that I have never received a bill or statement for, nor received any phone calls. They said they had a signed copy of the agreement and would mail a copy to me or have the company that sold the account ( XXXX ) send me the agreement today on XX/XX/2021 I still have received nothing by mail or phone calls. I also called the " original '' debtor and they said they have no record of me having an account and I called twice to verify on XX/XX/2021. Then I called Hillcrest Davidson & Ass collection agency back and left a message on XX/XX/2021 and three days later still have not received a call. So I still have no proof that I signed any contract for this debt nor is anyone assisting to resolve this issue.
08/27/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	TX 75904	Web	Servicemember
On XX/XX/XXXX I contacted collection agency Hillcrest Davidson & Ass that has reported on my credit report something I owe that I have never received a bill or statement for, nor received any phone calls. They said they had a signed copy of the agreement and would mail a copy to me or have the company that sold the account ( XXXX ) send me the agreement today on XX/XX/2021 I still have received nothing by mail or phone calls. I also called the " original '' debtor and they said they have no record of me having an account and I called twice to verify on XX/XX/2021. Then I called Hillcrest Davidson & Ass collection agency back and left a message on XX/XX/2021 and three days later still have not received a call. So I still have no proof that I signed any contract for this debt nor is anyone assisting to resolve this issue.
09/23/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 77053	Web
I have been disputing this account with the credit bureaus for sometime now. Each time they would say that HILLCREST AND DAVIDSON would verify the debt. So I took it upon myself to ask HILLCREST AND DAVIDSON for validation of the debt. Are they legally able to collect on the debt? How did they calculate the amount they claim I owe? How do they know I am the owner of the debt? Im curious because I have never done business with them or the original creditor. Well, it has been more than 30 days and I still have not received anything proving the debt is mine. They received my letter on XX/XX/XXXX. Here is the tracking XXXX XXXX XXXX XXXX XXXX. I was under the impression that if they didn't respond it would automatically deleted from my credit reports. Silence is being in agreeance. I am sure there is a law that proves it.
06/02/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	SC 29461	Web	Older American, Servicemember
In XX/XX/XXXX XXXX XXXX poorly installed a security system in the house I was renting without the owner permission. I never signed a contract so they copied and pasted a signiture from another document to a contract. I refused to pay for a non-working no contract system and removed all the hardware and returned all items to them on XX/XX/XXXX which they signed for on a Post Office Return Reciept. They sold the contract to XXXX XXXX XXXX in the beginning of XX/XX/XXXX and never told them there never was a contract. XXXX XXXX XXXX turned over collect ( even after I explained the problems with Prosper Security ) to a collection agency XXXX XXXX. I have provided all this information to XXXX XXXX and they contine to call and herass me. I have included a copy of the signed PO reciept and photos of all returned equipment.
11/07/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CO 80011	Web
I informed hillcrest when they called trying to collect a debit that was token care of by the state of Colorado 's department of revenue services and sent paper work satments on this matter the manager said he would contact his client before adding this to my credit. I 've been monitoring my credit report since I cleaned all negative debts on my credit report so me and my family can look in to buying a home. This debt is now showing on my credit report in a negative way and should have never been added to my credit, I contacted the department of revenue on this matter they told me the debt was payed and they ca n't collect a debt that 's been payed and if they do put this on my credit report there invocation of colorado 's state laws which state debt collectors out of state ca n't collect from XXXX.
01/25/2021	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 750XX	Web	Servicemember
XXXX XXXX with Hillcrest/Davidson and Associates has called myself and my wife from spoofed numbers in order to collect a debt that is not owed. His first text message said we owed his clients $ XXXX and then sent a letter saying we owe over $ XXXX. I have asked multiple times through email for documentation supporting his claim and he refuses to provide a written contract or any type of agreement showing this debt is owed. He is very abusive to the point he called my wife stupid because she didn't have any idea what he was talking about. He is making false claims that money from his client was used to purchase land and a house. He has committed several usury laws and is harassing me now after telling him several times to provide documentation of this debt. The last contact was today XX/XX/2021.
03/24/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	TX 76123	Web
I called the agency to get a better understanding of the debt and instead of someone helping me I was transferred several times and spoke to XXXX different people. It seemed as though XXXX at ext XXXX was trying to help me but he needed to transfer me over to his supervisor named XXXX. I tried to receive information regarding to debt from XXXX and he was very rude, hard to talk to and he hung up in my face. The issue was not resolved so I attempted to call back and I advised that representative that their supervisor hungup in my face, the rep then stated that he did not care and he was very rude to me also ... so I ended the phone call. I also wanted to advise that I receive XXXX phone calls from this collection agency per day. They will leave a voicemail XXXX times a day.
04/27/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 93263	Web
we receive a letter from a company name Hillcrest Davidson asking for {$1700.00} for a security system we never ask or have one at home they also said have our social securities # and first ask for XXXX XXXX am not XXXX XXXX but i am married with XXXX XXXX my name is XXXX XXXX when i tried to fix these debt they explain me was a contract signed from us we live in these house for more of XXXX almost XXXX never installed or ask for any security system in all we was involved with a Title company with Identity theft and houses + products be issue in our names i explain Hillcrest Davidson and they told me i have to ask for an affidavit when i said to send to me to my email the last associate start to yell and hang up the phone 4 times i call back and 4 times phone was hang up
07/13/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NC 28443	Web	Servicemember
On XX/XX/2018 AT XXXX for the second time I tried to speak and explain that i did not receive services as agreed but I still wanted to fix the problem if I get proper credit for the money I paid for undelivered services for the 6 months while I was overseas.First they put me on hold and then put a collection agent on the phone so he could insult me by yelling and attempting to intimidate me.He screamed at me and called me a liar saying I upgraded my property with their equipment to get a discount on insurance and that I committed fraud demanding money. He threatened me and said would put a lien on my home and whatever it takes to get me because I am a liar. he also threatened me with a poor credit report.
11/12/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	TX 78250	Web	Servicemember
Received a call from XXXX XXXX from Hillcrest Davidson advised of debt. Refused to provide written statement of debt stating that they have no obligation to send information he advised that we had to request information and could only receive communication by email. Refused good faith payment and stated that debt was incured by communal law. However debt was incured before marriage and is not able to be carried over. Was threatened that he would ruin my credit if not payed immediately and had access to entirety of my credit report. Stated that he would go after my wife next. Stated several times that I had no consumer rights. And that he would continue harassing me until the debt was payed.
02/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MO 63033	Web
I was called while I was working as XXXX and harassed as well as threatened while I was XXXX. i advised the collections agency that i would call back and he asked question after question and making statements that he would place my account on status with the XXXX credit bureaus. i advised him that they were a third party agency and that i have not signed agreed or entered into a contract with them. he asked for information and i gave it to him in an effort to verify no affiliation with the company. the company stated that i agreed to some form of agreement which i continuously advised them not to contact me and that i do not have any verbal or written agreement with them.
04/23/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33150	Web	Older American
I have repeatedly told this company I was not the originator of this contract. However, they have pulled my credit report without my approval telling me how much I can afford to pay them when I did not sign any contract with them for an alarm system. This have been going on for years battling I did not sign a contract for I was not living in the house I own but with my daughter in XXXX, Fl and my house is in XXXX, Fl. They have threaten me numerous times because I am a XXXX citizen I feel this company is trying to exploit me out of money by threats. They are calling up to XXXX times a day and I have asked them to not call my phone anymore but they continue to do so.
03/26/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77082	Web
Hilcrest and Davidson has placed a collection account on my credit file indicating that I owe a debt that is not mine. I have made numerous attempts to get this situation resolved due to the fact that i have no knowledge of the debt owed. I have requested verification and validation of the debt owed. I have received a copy of a billing stated which is not debt validation. There is no signature or contract provided. In order to collect on any debt and report any debt by law the collecting party must have this information and provide it to me. This has not been done. I have attached a copy of the billing statements i was provided this is not validation.
10/08/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 77407	Web
I have been disputing this account for some time now with Hillcrest and Davidson. I sent an initial dispute letter asking for verification of this account because I am not familiar with this account. Are they legally able to collect on the debt? How did they calculate the amount they claim I owe? How do they know I am the owner of the debt? Im curious because I have never done business with them or the original creditor. My letter was delivered on XX/XX/XXXX, and here is the tracking number XXXX. I was under the impression that if they didn't respond it would automatically deleted from my credit reports. I am sure there is a law that proves it.
08/10/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX XXXXX	Web
I have a loan with XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ), XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ), and HILLCREST DAVIDSON & A ( Original Creditor : XXXX XXXX XXXX XXXX ). I have always made my payments on time. As you can see, I have always had a stellar payment record with this company. I tried contacting XXXX, XXXX, XXXX, XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ), XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ), and HILLCREST DAVIDSON & A ( Original Creditor : XXXX XXXX XXXX XXXX ) with no successful resolution. There was definitely an error on their part.
12/29/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	PA 19124	Web
XXXX XXXX, 2012, I registered for an alarm system and monitoring service for my home with XXXX XXXX. Immediately after installation, the equipment installed stopped working. I contacted the company and explained the situation. They refused to repair the problem. Consequently, we no longer paid for a service that had never been provided. Regrettably, several years later, I find that this company is pursuing me for this debt through a debt collection agency. This is a terrible business practice. The company is relying on the amount of time that has passed to pursue a bill that they had by no means earned.
11/26/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NY 141XX	Web
hi there i called this comapny on XXXX and told them i do not owe the amount of XXXX there but they said you do i then said i have proof on my online account with my account number its paid in full there still refusing to take that info there and close out the account then i was put on hold and the line hang up on me there fore im not sending any money into this place after i have proof i have paid them in full i paid them on XXXX in the full amount so my words are they are not going to see any funds from me becasue my end and i have proof its paid i want it removed from the collection ageny asap there
06/13/2022	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 900XX	Web
I recently reviewed my credit report and I noticed a fraudulent collection account on my credit report I have never done business or signed a contract with them In do not know who this company is. I feel liken I am being pushed against the wall with their fraudulent activity. 15 U.S. Code 1692e - False or misleading representations A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section :
06/03/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	TX 78621	Web
Individual called my place in employment and began harassing my employees regarding my debt. He told my employees why he was calling gave them information regarding my case as to the amount owed the reason for the call who it was owed to why it was owed and so forth. Collector has repeatedly called my establishment for the past hour nonstop every minute on the minute and will not stop calling and has said and threatened that he will call all day every day until the debt is collected. He stated he will come after me and everything until the debt is paid in full.
08/22/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	NY 141XX	Web
hi i contacted the company that i had service with because they turned my service off and took the equipment back because they refused to update my credit card there because my old one expired there and i reach out to there billing dept they said ya sure we will update it there and also fix it then they never did but reported it to a collection company saying i would never pay it off but my answer and request to them was the same thing i told the other company and both places refuse to update my request there so im trying to move forward with help.
11/17/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	GA 30127	Web
to whom it may concern. I'm writing looking for relief of an incorrect bad collection account on my credit report. I have no idea who or how it got on my credit, and was not contacted by anyone pertaining to this account if was accurate. account name, HILLCREST DAVIDSON & XXXX date open XX/XX/2022 SAYS : past due as of XX/XX/2022 amount {$1700.00} can you please launch an investigation this is holding me back and may not be accurate. The Fair Credit Reporting Act. 15 U.S.C sec 1681i ( a ) ( 1 ) ( a ) I was pleading for an investigation. thanks
09/05/2019	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	SC 29169	Web
Received a call from XXXX XXXX at Davidson & Associates from number XXXX notifying me that I have a pending case with them from XXXX XXXX Loan. Claims I owe {$1000.00}, but will settle for {$500.00}. States that the last notification sent was on XX/XX/2017 by email. The " mediator '' on the phone call would not provide any information about the original debt, claiming that XXXX XXXX Loans does not provide them that information and would not provide XXXX XXXX Loans contact information to obtain the information about the original debt.
08/18/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	IA 505XX	Web
I am writing to bring attention to a concerning matter concerning my credit file. I have observed the presence of a collection entry from your agency, which has caught my attention as I was not previously informed about this collection. Furthermore, I hold serious doubts about the accuracy of the debt being claimed. As per the Fair Debt Collection Practices Act, I have the right to request validation of the debt. Thus, I kindly request that you provide me with the required validation and take appropriate actions to address this issue.
03/27/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 28803	Web	Servicemember
I tried reaching out to Hillcrest Davidson saying I live at that address XXXX XXXX XXXX my name was on there account as long with someone one else I didnt know when I ask for them to remove it they tell me I have to contact someone I dont know I refuse to call some dude I didnt live at that address at that time nor I didnt give nobody permission to use my information so they tell I couldnt get my name off that account even tho somebody else is on it as well and they refuse to give me any information regarding account I so called have
06/26/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77088	Web
This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
03/19/2019	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	TX 75044	Web
On XX/XX/XXXX at XXXX, I received a missed call from number XXXX. I returned the call and someone by the name of XXXX XXXX answered. She advised she was looking for me. She stated my DOB without disclosing what the nature of the call was for. I called back again and spoke with XXXX XXXX and she asked if I knew the person they were calling for. I advised yes but I never confirmed I was the right person. The lady then disclosed my SS # and other personal information saying they will notify the state of a pending legal action.
10/30/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	GA 30518	Web
Hello, and I hope all is well. While reviewing the credit profile to XXXX/XXXX/XXXX, the number of uncertain tradelines continues to be placed when the debt is unknown to the credit profile. XXXX XXXX hired a third-party collection Hillcrest Davidson Agency to report an item on the credit profile. The continued actions have violated the Federal Credit Reporting Act. This is a violation of the law with continued failed practices, which decreases my credit score and creditworthiness.
03/10/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 94114	Web
They are trying to collect a balance on an account that was canceled, but the company continued to bill me. Once the company was contacted regarding this they refused to reversed the charges and referred the case to a collections agency, who has submitted negative remarks on my credit report. Every single other account I have is paid in full and I have no problems paying my debts, but this was not an authorized charge that they are trying to collect and this damaging my credit.
07/05/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX XXXXX	Web
XXXX XXXX with Davidson & Associates located in XXXX VA is calling me non stop claiming i owe a payday loan WHICH I HAVE NEVER EVER HAD. She is threatening me claiming im going to prison, We will be outside your house waiting, etc. They dont scare me and when i asked for their physical address she claimed " she can't give me that for their protection. '' This company is a FRAUD and i want my information discarded asap. They have my ss number too. XXXX XXXX XXXX XXXX VA XXXX
02/04/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	OK 74136	Web
On XXXX XXXX, 2017 I received a letter from Hillcrest, Davidson & Associates which used language that tried to make me think they were a law firm. I spoke with an attorney and found out they were a collection agency. The letter said they had been " retained '' and that I had a " pre-litigation claim '' with their office. It also said they would begin " the legal process '' if I did not pay within 20 days. I have 30 days to dispute the debt but that was not on the letter.
10/18/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	MO 640XX	Web
WE had XXXX and we moved so they came and removed the equipment. We were in a 2 year contract, we tried several times to get someone to come to our new home to install the equipment and appointments were not kept. We received this threat letter in the mail. The collection company wants us to pay XXXX to XXXX XXXX Now, I do not know who they are since we contracted with XXXX. We do not know what the XXXX is for as the letter does not explain, they just want us to pay.
05/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 90037	Web
Hillcrest Davidson & Associates contacted my mother ( XXXX Party ) about a frivolous claim that I formally disputed and have not been provided backup or documentaion on. 1. Disclosed detailed information about disputed claim including slanderous allegations of fraud. 2. Obtained the contact information illegally from an employer ' s emergency contact information. 3. Continously harrasing XXXX party after being asked not to ( In writting ) on several occasions.
09/09/2023	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA XXXXX	Web	Servicemember
XXXX XXXX XXXX I sent a Notice of Dispute letter to Hillcrest Davidson & Associates LLC to date the company has not responded to my request and according to FDCPA 807 ( A ) this company is clearly in violation to the law. It is their duty by law to report my dispute of this alleged debt they are attempting to collect from me to the Credit Bureaus on my behalf indicating this alleged debt is in dispute, I have proof they have not performed under the law.
09/26/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 77067	Web
I was a victim of identity theft and noticed a collection from HILLCREST DAVIDSON I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against HILLCREST DAVIDSON in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity theft.gov. Attached is my document. Thank you
11/10/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	WA XXXXX	Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. The XXXX Credit Bureau is reporting inaccurate information on HILLCREST DAVIDSON & A ( Original creditor : XXXX XXXX ). Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.
05/16/2020	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	TX 75159	Web
Today XXXX, XXXX was the most recent date of contact from Hillcrest Davidson Associates in XXXX TX. I spoke with XXXX XXXX XXXX and a XXXX who both stated that they were managers. XXXX XXXX XXXX started using obscene language until I asked to speak with a manager. XXXX was very rude to me but did not use obscene language. I asked for them to stop before I ended the call. They refused to let me speak with anyone higher up nor anyone in customer service.
02/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NY 105XX	Web
Collection agency, Hillcrest Davidson, collected an amount far larger than the unpaid balances, by lying to me that this amount will be credited back to XXXX ( original company that engaged the collection agency ). But the amount was pocketed by collection agency and no one seems to know where the amount is. Hillcrest Davidson collected {$1200.00} from me on XXXX XXXX, 2015, while the past due balance was a small fraction of the collected amount.
06/14/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NV 89506	Web	Servicemember
Hello my name is XXXX XXXX in I'm here issuing a complaint against a accreditors for Hillcrest Davidson and streamline benefits die have documents that they are suing me for money and I want this account audited I have no information on what this complaint is about I watch this processed accordingly and then went documents to prove that I owe this said I don't have any information at the moment and I'm requesting that issue thank you
12/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Called after sent written cease of comm	NM 87114	Web	Servicemember
Calls are being made to an public office phone, frequently and repeatedly after being told it was a business phone, requested calls only be placed to home/cell. Sent cease of communications, The company is based in XXXX TX. it 's Hillcrest/Davidson and Associates XXXX XXXX XXXX XXXX, XXXX, TX XXXX XXXX XXXX XXXX the account in dispute is going to legal action as the contractual period for the alarm company had expired.
12/02/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	FL 349XX	Web
On XX/XX/XXXX at approximately XXXX XXXX. I received phone call stating that I need to call a number with a reference number and there is legal documents waiting for me so I called the number gave them a reference number and they said I had a medical bill in the amount of {$910.00} and and are sending legal documents and if take care of this matter I am subject to wage garnishment property seizing tax garnishment Etc
11/11/2022	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 31324	Web
Calls are being made to a public office phone, frequently and repeatedly after being told it was a business phone, requested calls only be placed to home/cell. Sent cease of communications, The company is based in XXXX TX. it's Hillcrest/Davidson and Associates XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX the account in dispute is going to legal action as the contractual period for the alarm company had expired.
05/27/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CT 064XX	Web	Older American
I have disputed a charge to my credit card for a rental of equipment and the company has refused to look into the matter as I requested. I now get constant call from a collection attorney firm called Hillcrest Davidson & Associates - XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX I've asked them to look into the matter, but all I get is threats of legal action and threats of negative action to my credit.
01/07/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33615	Web
Collection company Hillcrest Davidson and Associates is attempting to collect a debt not owed by me. I share a similar name with a family member that actually is responsible. I have not lived at the residence that received services since XX/XX/XXXX. Services were provided in XX/XX/XXXX, years after I moved out. This information was relayed to the debt collector however the debt remains on my credit report.
03/05/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	CO 80918	Web
Every creditor/company that Ive researched on my credit report and disputed due to accounts not belonging to me, but came back as my statement being my responsibility, is THE MOST frustrating! I am RE-DISPUTING with complaints to every single creditor that is claiming otherwise. I want PROOF & ORIGINAL DOCUMENTS that show that these balances AND accounts actually belonged to me with my signature present!
12/14/2020	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 30034	Web
XXXX XXXX stated that he will continue to call me multiple times a day if I dont pay. He also stated that he looked up my credit report and knows why I'm in collections because I dont pay my bills and im broke. I asked him to stop calling and he said he will continue. He asked if I wanted to settle and I told him no and he said why and then proceed to call me a their. 1st call received on XX/XX/2020
10/26/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MO 640XX	Web
caller asked wife for XXXX XXXX, she asked if they had his address, man said yes that he mailed something and this is why he was calling. She told him to not call, he said he would call back and hung up on her. he called right back, she did not answer and he did not leave a message. While filling this out he called again, did not leave a message. That is 3 calls in 5 minutes.
10/17/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	AR 71730	Web
XXXX XXXX XXXX XXXX XXXX. Installed equipment in my home back in XXXX. At the time the company misrepresented themselves as being XXXX. After I question company after install I decided to canceled. At the time I paid in full what was owed. After misrepresenting themselves as XXXX I could not in good conscious continue after being deceived into a erroneous contract.
05/08/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	LA 70726	Web
I noticed a collection account on my credit report that is NOT affiliated with me. I have contacted both the original creditor and collection creditor to dispute this information and get it removed from my credit profile, but I have not been able to get any answers. Everyone has just been giving me the run around or the phone call gets disconnected.
02/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	FL 33030	Web
I keep getting calls and text messages from Hillcrest, Davidson & Associates Threatning to take legal action and credit reporting on a debt that I nothing about nor do I owe. I had to block their number since they will call at all times of the day and into the evening after I have told them that aim not the person they need to see or speak to.
07/29/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 75217	Web	Older American, Servicemember
I AM NOT THE ONE THAT OPENED UP ACCOUNT XXXX THIS IS NOT ME THIS IS A FREQUENT ACCESS MY ACCOUNT AND MY INFO THIS IS SOOM ONE THAT GOT MY INFORMATION. XXXX XXXX IS NOT MY ACCT. XXXX THIS IS NOT ME. ONE HAS MY NAME AND ADDRESS. THIS SOOM ONE THAT GOT MY INFORMATION. XXXX WILL ACCT. # XXXX MY INFORMATION IS IN THE DARK WEB.
03/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	TX 75052	Web
Gentleman called and continued to call me a liar after I explained my situation to him. I repeatedly told him that I never ordered the system he called me about and he went on and on reading I suggest a his lines calling me a liar. I did not appreciate the harassment and do n't want him them to ever call my phone again.
11/02/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 787XX	Web
Disputed collection on account # XXXX. Account opened in XX/XX/XXXX by XXXX XXXX ( family member ) before I owned the house. I purchased the house in XX/XX/XXXX. They can see that the debt was not mine, have said so to me on phone, but will not remove from credit report. They are trying to get me to pay the debt.
10/07/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	SC 29640	Web
On XX/XX/2023 I cancelled my XXXXXXXX XXXX XXXX. I received notice on XX/XX/XXXX through XXXX that a collection has been added to my credit report in the amount of {$37.00}. I have never been notified of any amount due. I have the documentation of the cancellation. I have disputed the debt with XXXX.
09/03/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 76112	Web
I 've sent multiple letters to this agency about this not being my account. After being advised by identitytheft.gov I 've completed and sent a fraud affidavit via certified mail. I can see they received it but nothing has changed. See supporting documents. even the USPS tracking. Thank you, XXXX
07/10/2020	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	NV 89506	Web	Servicemember
XXXX XXXX XXXX abusive to me XXXX sending me letters they are not showing me the documents evidence of the bill that is sent to me I have copies of the bill it was automated over the computer and I did not willingly try to purchase this product so this letter that their charging me is erroneous.
03/02/2022	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 33823	Web
This collection agency sent my a collection debt letter in XXXX. I responded back with a verification debt letter in XXXX. Weeks later, the company report this debt to the credit report. I respond back again with another debt verification. This collection agency still haven't response yet.
02/06/2019	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	CA 95691	Web
The representative has been calling me after I told him not to contact me anymore. I told him that the debt was invalid. Sent him proof via email and he repeatedly calls me. He even is calling at XXXX and XXXX. I have sent numerous emails to him to stop contacting me and he won't stop.
02/15/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 95691	Web
I have told the company reportedly to stop contacting me and they won't stop. They call me at XXXX and leave voicemails. Send me emails as well. Most recently on XX/XX/19 I told them to stop contacting me and the rep emailed back saying that they will call everyday and not stop.
12/15/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX XXXXX	Web
Did n't receive a notice five days prior to this creditor inaccurately reporting debt that is not owed to my credit file. The law states that a consumer must receive prior notice of their right to dispute and XXXX XXXX XXXX XXXX failed to adhere to the law. This debt is not owed.
06/21/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	IA 505XX	Web
My credit file shows a collection from your agency. I was never notified of this collection. Also, I do not believe that this debt is accurate. Under the FAIR DEBT COLLECTION PRACTICES ACT, I have the right to request and receive validation of the debt
04/22/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TN 372XX	Web
I recently checked my credit report and discovered that this company has reported that I owe them a debt. To my knowledge I have never enter into a contractual agreement with this company and neither have they ever provided me with goods or services.
01/14/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	SC 29461	Web
I have a {$4000.00} electric collection for a house in Texas that we didnt live in. It was the house next to us. Also, I believe the any charges that were acquired, were after we had moved out of the neighboring property as well.
10/10/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	SC 29506	Web
I have reached out to this company several times, before they tried to collect about fixing equipment. After they tried to collect I have sent out other letters by email/regular mail, no one has responded or reached out to me.
10/28/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MT 59404	Web	Servicemember
hillcrest davidson and associates LLC says i owe money for a service i never agreed or or received XXXX XXXX XXXX ). i got a debt collection letter in the mail on XXXX XX/XX/XXXX and the company says i owe {$1300.00}.
05/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 925XX	Web	Older American
HAVE AN OLD DEBT WITH XXXX.HAVE BEEN MAKING MOTHLY PAYMENTS OF {$100.00} TO XXXX.GETTING NO ACKNOWLEDMENT OF PAYMENT.NOW I GET A COLLECTION STATEMENT FROM XXXX WANTING PAYMENT FOR MUCH MORE THAN I OWE.
10/15/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX 76135	Web
Hillcrest Davidson & Assoc XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX According to the Texas Secretary of State Debt Collector Search site, this company has no active bonding company.
02/19/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	TX 77084	Web
Someone stole my ID and social to open up the following account in my name : XXXX XXXX XXXX Opened : XX/XX/2018 Amt. XXXX The Credit Bureaus have my Police Report and ID Theft Report.
04/05/2021	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	TX 77530	Web
They call stating they are trying to collect a debt. Then when you say they have the wrong number they state i Know I talked to you last month and start using very abusive language.
11/27/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	TX 76014	Web
the original creditor XXXX account was and is part of a chapter XXXX bankruptcy they have sold the account to another Leander for the 3rd time HILLCREST DAVIDSON AND A
07/11/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	IL 60617	Web
I was notified from my XXXX accoutrements say I 'm in collection status for a debt. Hillcrest Davidson and A XXXX XXXX XXXX XXXX XXXX TX XXXX XXXX
12/03/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95823	Web
Debt was placed on my credit report that I have no knowledge of. I've never applied for, had or used any services from the company/creditor.
07/10/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 785XX	Web
Company keeps calling and asking for another family member that does not live with me, nor am I responsible for his actions. XXXX
02/15/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75211	Web
Hillcrest Davidson & Associate brought an debt and change the original delinquency date of the account from the original lender.
03/23/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 774XX	Web
I received a notice in the mail XX/XX/21 I have no clue what it is or where the debt originated. No answer.
07/21/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	NY 120XX	Web
I was never notified of the debt in anyway. I contacted the company and they threatened to ruin my credit.
03/05/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 775XX	Web
Company continued to bill me after i canceled my account and moved out of state without my knowledge.
06/22/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	DC 20020	Web
I Attempted to verify with XXXX however I don't think a full investigation is properly being done
05/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 75050	Web
I checked my credit report and the accounts that are showing on my report are fraudulent.
09/23/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	OK 734XX	Web
No contract with Hillcrest Davidson & Associates. I do not owe this debt.
04/25/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30265	Web	Servicemember
I HAVE ATTEMPTED TO RESOLVE THIS MATTER AND I HAVE BEEN IGNORED
01/16/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 75229	Web
We paid off on X/XX/15 through XXXX XXXX
02/07/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 78749	Web

02/02/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	MD 21035	Web

01/22/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 78749	Web

01/08/2024	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	IL 629XX	Web

10/31/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 27858	Web

10/29/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MI 48126	Web

10/04/2023	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 31024	Web

08/07/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 76705	Web

07/27/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	OK 73112	Web	Older American

06/27/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TX 77072	Web

06/12/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	UT 84501	Phone	Older American, Servicemember

06/08/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	VA 23455	Web	Servicemember

05/25/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 76021	Web

05/22/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 78258	Web

05/18/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	MS 39169	Web

05/08/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 33014	Web

05/04/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 93727	Web

12/13/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30238	Web

10/12/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	LA 70128	Web

10/06/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	GA 30052	Web

05/03/2022	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NJ 08244	Phone	Older American, Servicemember

05/03/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NJ 08244	Phone	Older American, Servicemember

03/23/2022	No	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	LA 70812	Web

02/07/2022	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75165	Web

01/11/2022	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77019	Web

12/04/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	TX 75211	Web

11/16/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 77083	Web

11/11/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	TX 75241	Web

11/04/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75068	Web

10/12/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 75204	Web

10/11/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	TX 78665	Web

10/05/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	VA 23229	Web

09/27/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 76120	Web

09/24/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	RI 02822	Web

09/17/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	TX 78041	Web

08/20/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TX 75237	Web

08/17/2021	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	CA 93250	Phone

05/21/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 75287	Web

05/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33426	Web

02/21/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OK 73179	Web	Servicemember

02/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77539	Web

02/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77573	Web

02/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77573	Web

02/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 77539	Web

02/01/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TX 75204	Web

01/08/2021	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	NY 11234	Web

12/09/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78412	Web

12/06/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX 78681	Web

11/29/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	FL 34986	Web

10/14/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	TX 77042	Fax

09/11/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78570	Web

09/11/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78589	Web

09/06/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75044	Web

07/29/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78415	Web

07/23/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78589	Web

05/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	TX 76542	Web	Servicemember

05/04/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 75212	Web

04/25/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 76542	Web	Servicemember

04/17/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33136	Web

04/08/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75062	Web

04/07/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	GA 30518	Web

04/02/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	LA 70592	Web

03/27/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77545	Web	Servicemember

03/27/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 75081	Web

03/12/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	SD 57301	Web

03/04/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TN 37110	Phone	Older American

02/21/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77041	Web

02/18/2020	Yes	Debt collection Other debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	TX 77084	Web

01/03/2020	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NC 28352	Phone	Servicemember

11/26/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX 77036	Web

11/14/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77429	Phone	Older American

10/25/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AL 35213	Web

09/06/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77012	Web

08/13/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77064	Web

08/06/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 76502	Phone	Older American

07/08/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	TX 78042	Web

06/25/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	NJ 08857	Web

06/01/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	SC 29485	Web

05/14/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 32320	Referral

04/15/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	DC 20017	Web

03/26/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	TX 78043	Web

03/14/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 31779	Referral

02/13/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77041	Web

01/17/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	TX 75203	Web

01/05/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	GA 31220	Web

12/13/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	KY 40291	Web

11/06/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33433	Referral

10/26/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CO 80128	Web

10/25/2018	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls		Phone

10/03/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	IL 60620	Postal mail

10/02/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls		Phone

08/30/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NY 13210	Web

05/31/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

05/10/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NJ 08088	Referral

04/05/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 90008	Postal mail

03/04/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 75077	Web

02/06/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	IL 60620	Referral

02/06/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 20791	Phone

01/24/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	SC 29644	Web

01/22/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85119	Postal mail

01/17/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	CO 80239	Web

01/17/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	CO 80239	Web

11/29/2017	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

11/17/2017	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

11/06/2017	Yes	Debt collection Other debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	KS 673XX	Web

10/02/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	KY 42701	Web

09/17/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 76502	Web

09/15/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	OR 97702	Web

08/24/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MD 21009	Web

08/02/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	TX 76004	Postal mail

07/30/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	TX 75092	Web

07/21/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	AZ 85379	Web

06/12/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77072	Web

05/06/2017	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	UT 84737	Web	Older American

04/05/2017	Yes	Credit reporting	Incorrect information on credit report Account terms	TX 75020	Web

03/26/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	KS 66202	Web

03/24/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	AZ 85355	Web

03/09/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 22937	Fax

02/16/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77268	Web

02/16/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 76002	Web

02/14/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 76002	Web

02/02/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MA 01921	Phone

02/02/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MA 01921	Phone

01/17/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 75203	Web

01/09/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TX 79714	Web

12/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IN 46135	Web	Older American

12/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	TX 77092	Web

11/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 78245	Postal mail

11/10/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 79714	Web

11/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	VA 20152	Phone

10/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NJ 07631	Postal mail

09/20/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NJ 07011	Phone	Older American

09/15/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	TX 77583	Phone

09/08/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	VA 24148	Postal mail

08/23/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TX 77583	Phone

07/18/2016	No	Consumer Loan Installment loan	Shopping for a loan or lease	TX 75081	Web

06/20/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33611	Phone

05/21/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 92629	Web	Older American

03/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	FL 32798	Web

03/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	GA 30339	Postal mail

03/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NV 89032	Web

02/12/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33993	Web

02/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33993	Web

02/04/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 33993	Web

02/02/2016	Yes	Debt collection I do not know	False statements or representation Impersonated an attorney or official	WV 25206	Web

01/30/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	NC 27603	Web

12/04/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	XXXXX	Web

11/20/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	NY 14611	Phone

10/22/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75230	Web

10/06/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	TX 77406	Phone	Servicemember

10/02/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	AZ 85323	Phone	Servicemember

09/14/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NC 28374	Web	Servicemember

08/06/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MD 20781	Referral

07/13/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	IL 60430	Web	Older American

07/08/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	PR 00958	Phone

06/19/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	NE 68818	Web

06/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	FL 32203	Web

05/26/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AL 36116	Phone

05/04/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	WI 54017	Web	Older American

03/13/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	TX 75216	Web	Older American

02/26/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 32091	Postal mail	Servicemember

02/04/2015	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 95386	Web

01/30/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 31023	Postal mail

01/29/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	GA 30680	Web

01/28/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 23227	Web

01/28/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	LA 70726	Web

01/21/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	TN 77053	Phone	Older American

01/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	GA 30331	Web

01/20/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	TX 75248	Web	Older American

01/15/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	TX 78553	Web

01/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	AZ 85381	Web

01/05/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NJ 07052	Postal mail

12/19/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	NJ 07080	Web

12/17/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30340	Web	Older American

12/11/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	CA 94563	Web

12/03/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NC 28390	Web	Servicemember

11/17/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine		Fax

11/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	IL 60473	Web

10/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MO 64133	Web	Older American

09/17/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75201	Postal mail

09/16/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	WI 53089	Web

09/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 11213	Phone

09/03/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	TX 77047	Web

08/27/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 24477	Phone

08/26/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	WI 53089	Web	Servicemember

08/25/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	TX 75007	Web

08/23/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	MD 21047	Web

08/22/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NE 68136	Web	Servicemember

08/22/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NE 68136	Web	Servicemember

08/21/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	GA 30058	Referral

08/08/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 93030	Web

08/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	SC 29102	Web

08/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75070	Web

07/28/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MA 02184	Web

07/28/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IA 50131	Web

07/23/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	FL 33411	Phone

07/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30044	Web

07/16/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 11776	Fax

07/15/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 90016	Referral

06/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	LA 70874	Web

06/04/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AR 72404	Web

06/02/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	TX 76059	Web

05/19/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	TX 75248	Web

04/30/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 32826	Phone

04/22/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	FL 33155	Web	Older American

04/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 20120	Web

04/06/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CO 81650	Web

04/02/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	FL 33155	Web	Older American

03/27/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	GA 30052	Web	Servicemember

03/26/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	NY 10467	Web

03/19/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NY 89502	Web

02/28/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 78119	Web	Older American

02/27/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	OH 43016	Web

02/26/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NC 27863	Web	Servicemember

02/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	UT 84096	Web	Servicemember

02/08/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	WI 53210	Postal mail

01/29/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 90043	Referral

01/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IL 61802	Web	Older American, Servicemember

01/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NC 27858	Web	Servicemember

12/30/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	AL 36613	Phone	Older American

12/13/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 23608	Phone