HF Holdings CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/08/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NY 11212	Web
I utilized XXXX for a short term rental operation that is now shuttered. Their customer service had not been stellar from the start. My last tenant vacated the premises prematurely and demanded a refund of her monthly rent. This charge of {$2300.00} was reversed, leaving my business account in the negative. I was obligated to get the account back to {$0.00}. This implies that the debt was paid and settled with my financial institution ( XXXX XXXX ). I then closed this business account. The tenant also incurred a reversal charge on the XXXX platform as the payment was likely stopped by her financial institution. Conclusively, the amount totaled {$2300.00} and was credited to the tenant on my end. However, XXXX claims that I owe them, this amount. This means that I would be paying a penalty of {$2300.00} twice ( to the tenant and to XXXX ). Furthermore, this reversal of the {$2300.00} occurred in XXXX or XXXX of XXXX. I was contacted for the first time concerning a balance owed by the tenant in XXXX of XXXX. Yet, it was not made clear the repercussions or implications of this debt going unpaid or who owed the debt. I assumed that the client did as I responded to the XXXX correspondence and got no reply. I was contacted about the matter again in XXXX or XXXX of XXXX. I was not aware that there was outstanding debt that I was responsible for. I received no correspondence from XXXX XX/XX/XXXX through XX/XX/XXXX. Still, when contacted by XXXX this XXXX, the payment had been due in less than 30 days. I communicated with a representative via email outlining my concerns and confusions, yet the debt was given to HF Holdings, a debt collection agency. I was laid off on XXXX of XXXX and Im a XXXX XXXX XXXX garnering a XXXX XXXX. I provided documentation outlining my employment status to XXXX. XXXX only notified me that the debt was now in collections when I asked. Therefore, I reached out to HF Holdings myself in being proactive. XXXX has been poor and representatives of HF Holdings ( particularly XXXX XXXX have been unempathetic and condescending in refusing to actively listen to my concerns as debt collectors notoriously are. Although HF Holdings was able to coordinate a settlement with XXXX on XX/XX/XXXX, the lesser amount ( {$1900.00} ) would need to be paid by XX/XX/XXXX. XXXX unable to make any payments and do not believe that I was notified about this debt correctly or in a timely manner. Also in reiterating, the tenant received her {$2300.00} back from my financial institution with the help of her financial institution initially in XXXX.
04/03/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 95050	Web
1 ) On XX/XX/XXXX Received an email l from a collector asking to pay their client " XXXXXXXX XXXX XXXX XXXX " {$370.00} 2 ) On XX/XX/XXXX I requested proof of an agreement signed by me. This was never provided. I also indicated that if they are able to provide the contract in question with my signature, I will honor my debt. 3 ) XXXX XXXX XXXX XX/XX/, XXXX to me There is a digital contract that was attached.. You know what you signed, and you know that you owe the funds to my client respectfully. This is a courtesy before I place it on your credit and continue to affect your credit for the next 7 years. Keep in mind we report to credit at the end of this week. XXXX XXXX XXXX XX/XX/2022, XXXX to XXXX It feels like I am being scammed. You sent me a contract with no signature. I can do the same, send you a PDF contract, and say you owe money. However ; without a signature is non binding. Please provide a signed copy of the contract from the vendor and I will review if I did indeed sign as speculated by the company then I will have no choice but to pay. XXXX XXXX XXXX XX/XX/2022, XXXX to XXXX XXXX XXXX XXXX I am formally responding to your contact about collecting a debt. You contacted me by both phone and email Tuesday, XX/XX/, and identified the debt as a signed contract. I do not have any responsibility for the debt youre trying to collect. If you have good reason to believe that I am responsible for this debt, mail me the documents that make you believe that ( contract signed by me ). Stop all other communication with me and with this address, and record that I dispute having any obligation for this debt. If you stop your collection of this debt, and forward or return it to another company, please indicate to them that it is disputed. If you report it to a credit bureau ( or have already done so ), also report that the debt is disputed. Also, please note that I have 30 days to dispute a debt from when I first receive the required information from the debt collector ; which I have not received. That if you dispute the debt in writing within 30 days the debt collector will provide verification of the debt Thank you for your cooperation. Sincerely,
03/17/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 34786	Web
I hired XXXX XXXX and her business XXXX XXXX for a divorce she asked me what can I afford I told her I am a single mother of XXXX kids and money was tight she told me if I gave her {$2000.00} that she would file my petition for divorce and get me to my first court date in the divorce case, I gave her {$2000.00} I filled out the petition she filed it and that was it no court the respondant was never served the case did not go forward and she was hard to get ahold of I then reconciled with my husband and after several attempts via text voicemails and emalls she then responded I told her I wished to dismiss the case she said ok then ghosted me after over a month of her not file a simple motion to dismiss and I was never told I owed any money and never received a bill during these months I then filed my own motion to dismiss after noticing via the courts portal that the case was still pending I reached out to the judge assistant and she told me that XXXX had to file the motion or withdraw from the case so the judge can sign off on my motion to dismiss I filed on my own I then attempted once again contacted XXXX and was un successful I sent her a mall explain what the judge said after again reaching out to the court the judge assistant then reached out to XXXX to telli her to file the motion to dismiss, then months later I receive a bill for additional XXXX for services not rendered I told her I disputed this bill as this was not our agreement and excessive as she did no work then file my petition and already received XXXX she then sent a misleading emall saying she discounted 100 % of my bill which I assumed she was doing the right thing and not charging me the additional XXXX later I receive a call from hf holding threatening to put this on my credit I explaln it was a disputed bill and I was filing a complaint with the Florida bar hf holding then put It on my credit I a copy of the correspondents sent to 3 different emails of hf holding they threatened to sue me and go my job and ruin my credit
10/06/2023	Yes	Debt collection Rental debt	Attempts to collect debt not owed Debt is not yours	OH 44137	Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ohio XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Date : XX/XX/2023 To Whom It May Concern : HF HOLDINGS with account number XXXX I cant figure out how you verified this late payment, when the only legal form of verification is the actual bank statement belonging to the company ( XXXX XXXX ) remove lates immediately. The FTC has noted that providing a copy of a printout, bill, or alleged account documents does not constitute validation. Mere itemization of what you already have does not accomplish my requested debt validation. This is my second request. Please provide me with ALL of the following points of information : Agreement with the original creditor that authorizes you to collect on this alleged debt and/or verification that this alleged debt was assigned or sold to you. The agreement bearing my signature stating that I have agreed to assume the debt Valid copies of the debt agreement stating the amount of the debt and interest charges Proof that the Statute of Limitations in ( Your State ) has not expired Complete payment history on this account along with an accounting of all additional charges being assessed Proof that you are licensed to collect in my state ; and Your license numbers and Registered Agent or Agent of Service. Your non-compliance with my request will also be construed as an absolute waiver of all claims to enforce the debt against me and your implied agreement to compensate me for court costs and attorney fees if I am forced to bring this matter before a judge. I notice that you are still reporting this collection on my credit report, which is considered to be a collection activity. You are now in violation of the FCPDA, and are now subject to fines of {$1000.00}, plus actual damages and attorneys fees, which I may collect from you by bringing this issue before a judge. I intend to take all legal steps available to me if I do not hear back from you. Sincerely, XXXX XXXX
12/05/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 14534	Web
I ordered vertical blinds from XXXX for {$340.00} on XX/XX/XXXX The blinds arrived with defects on XX/XX/. I asked for a Return Authorization so I could return the defective product. The refused. After several emails where I provided photographic proof of the defective product, they still would not answer my request for a return authorization. I disputed the charge with my credit card company, XXXX XXXX on XX/XX/XXXX providing them with the email interaction and photos of the defective product. On XX/XX/, they ruled in my favor and reversed the charge of {$340.00}. In XXXX, XXXX, I started receiving harassing calls from a collections agency called, HF Holdings , Inc. and on XX/XX/XXXX they got a collections report for {$340.00} on my XXXX Credit Report.
04/13/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33607	Web	Servicemember
I consulted with a 60 day credit repair agency in XXXX of 2020 and never signed a contract or agreement. The verbal agreement was to go month to month until I cancel. NO CONTRACT WAS SIGNED. After 60 days, I decided to cancel going forward with 60 day credit repair. They then resourced HF Holdings, Inc.out of XXXX Florida. I received XXXX phone calls and no documentation identifying me to this debt collection. They can not show me a signed contract by me and attempting to collect a debt for {$1200.00} now visible on my credit report. This is a fraudulent practice and harassment. Attached document is the ONLY agreement I willfully signed and is by no means a contract.
04/14/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	VA 22191	Web
A debt collector from HF Holdings called me about a debt from a company called 60day credit repair. When I asked to validate the debt by sending me the original contract, credit info, itemized billing, and proof of ownership that they are authorized to collect this debt, they refused and told me to call 60day credit and deal with them. They have called me and threatened to garnish my wages if I didn't pay them, yet they are refusing to provide information. Company : HF Holdings Link : https : //hfholdingsinc.comXXXX Operator that I spoke with : XXXX
06/03/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NJ 07087	Web
During pandemic we couldnt keep up with rent and the landlord evict me, wife and XXXX kids because we owed XXXX months on prime pandemic. He had us in court but XXXX told him he had no case because we was not on apartment anymore. He saw me XXXX week ago with my vehicle and now am recieving calls from a debt collector telling me that if I dont answer in 24 hrs my credit and my wife credit will be damage. He told me that he nows I have a new vehicle and assets the will be taken away.
04/11/2023	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 31088	Web
HF HOLDINGS , INC. is reporting a collection account in the amount of {$6500.00} on my credit report. Not only have I not signed a contract to do business with this company, but they have failed to send me a validation of debt notice showing that I am legally required to pay them, which is a direct violation of the FDCPA. This means that they owe me {$1000.00}. I will be sending an invoice to collect payment, as well as a certified letter containing the above stated information.
04/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 31088	Web
HF HOLDINGS , INC. is reporting a collection account in the amount of {$6500.00} on my credit report. Not only have I not signed a contract to do business with this company, but they have failed to send me a validation of debt notice showing that I am legally required to pay them, which is a direct violation of the FDCPA. This means that they owe me {$1000.00}. I will be sending an invoice to collect payment, as well as a certified letter containing the above stated information.
07/10/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 44146	Web
I am not liable for this debt with XXXX XXXX nor do I have a contract with HF Holdings XXXX, Date Opened saids XX/XX/2023 in the amount of {$1100.00}. They have not provided me with the original contract as requested nor have i ever had an contract with them to begin with.
07/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	PA 19141	Web
Account XXXX : XXXX I refuse to pay this debt or any other debt that you have in or associated with my name. Once again, I am informing you to cease all contact with me or anyone else about this claimed debt.
07/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	PA 19141	Web
Account XXXX : XXXX I refuse to pay this debt or any other debt that you have in or associated with my name. Once again, I am informing you to cease all contact with me or anyone else about this claimed debt.
02/09/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 77018	Web	Older American

01/18/2024	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	AR 72901	Web

09/18/2023	Yes	Debt collection Rental debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	AR 72205	Web

08/05/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	LA 70072	Web

08/05/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	LA 70072	Web

07/18/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30012	Web

05/03/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MD 20852	Web