Herbert P. Sears Co., Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/30/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	CA 95123	Web
I had originally had an account go into collections in XXXX from XXXX XXXX located at XXXX XXXX XXXX, XXXX XXXX, CA XXXX. The account was placed in collections with HP SEARS in XXXX after I had some financial hardships from being XXXX and the loss of a job. After threatening phone calls and letters for me to pay the debt, I had made an agreement to pay to delete the debt with the collection agency HP SEARS located at XXXX XXXX XXXX, XXXX, CA XXXX. The debt was in the amount of {$1500.00}, that was paid in full on XX/XX/XXXX. HP SEARS never deleted the debt from my consumer report as it was agreed upon. This whole process originally violated my consumer rights, but I didn't completely know the process and how to handle it properly in XXXX. I know how to handle it in XXXX as XXXX XXXX, HP SEARS, The XXXX XXXX XXXX XXXX, XXXX, XXXX, and XXXX have all violated my rights in various ways. Services were still rendered with XXXX XXXX after XX/XX/XXXX. My child 's braces were debanded on XX/XX/XXXX, leaving her balance at {$0.00}. A retainer was given ( both top and bottom ). The top was a tad bit too tight on her teeth but was told by the orthodontist, XXXX XXXX # XXXX, that it was normal and would loosen up over time. Well it never loosened up, it actually broke while my child was sleeping. I went back to XXXX XXXX in XXXX, XXXX to get her top retainer fixed. They took a molding of the top teeth and stated it would be 2-3 weeks to get the retainer back. XX/XX/XXXX the world shut down due to the Covid-19 Pandemic. XXXX XXXX didn't reopen their local XXXX XXXX office til early XX/XX/XXXX. I called twice a week from XX/XX/XXXX til XX/XX/XXXX to check the status of my daughter 's retainers, which they still hadn't come in. During this time, my child 's top teeth had started to spread apart, resurfacing her gap ( which was partially the reason for the braces to begin with ). They had XXXX come in for another set of moldings, as they still didnt have the previous 2 impressions that were somehow lost at the lab and still werent in. They said that they were going to do a rush order and we should have them back within two ( 2 ) weeks. They set the appointment for XX/XX/XXXX to come into the office to pick up the retainer. I had left messages with the office manager, XXXX, that went unanswered for months. Finally on XX/XX/XXXX, XXXX XXXX had me bring my child in to have another set of moldings done, as the original lab lost hers. On that same date, the Orthodontist, XXXX XXXX # XXXX, agreed to put the top braces back on my child 's teeth to close the gap again, FREE OF CHARGE. It wasn't until a full year later, in XX/XX/XXXX, that I was complaining about still not having my daughter 's retainer that XXXX XXXX fraudulently tried to recharge me the same bill that was already sent to collections and paid in full. I had no balance prior to getting the top braces back on. I paid for the bottom retainer replacement, {$150.00} and was still given a receipt of XXXX balance after paying for the bottom retainer, as the top was free of charge. XXXX XX/XX/XXXX After my daughters appointment where the XXXX, XXXX XXXX # XXXX, was to tighten the top braces. I was informed that the retainers STILL hadnt come in yet, and they would need to take another impression of her top teeth and re-send those moldings to the lab. We are now into the 3rd set of moldings that have yet to come into the XXXX XXXX XXXX located at XXXX XXXX XXXX, XXXX XXXX, CA XXXX. I was overly ticked off at this point and demanded to speak with the office Manager XXXX XXXX ( they refused to give me her full last name, as she hadnt been in the office since before XX/XX/XXXX ). I had been leaving her voicemail messages on the office phone for months that went UNANSWERED! Once again I was told she wasnt in the office on that particular day and I was given a blank appointment card with XXXX name & email, and the office phone number on it to be able to call her back at a later date and time. I also noticed since I was being extremely vocal about how upset I was with my childs treatment at that office, they handed me a bill for her braces that was for {$1500.00} ( close to the amount I had already paid for the collections in XXXX that allowed my child to get her braces off and the original retainers ). I had a XXXX balance before my complaints, so how is it that now they pull a bill out of the air, in the same dollar amount that my collections balance was!!! I went to my car and before driving out of the parking lot I sent XXXX XXXX an email at the email address : XXXX, I immediately got back an error message stating this wasnt a valid email address. So I continued to call the office number ( XXXX ) XXXX and proceeded to leave another long voicemail in regards to being billed for services that should have been at no charge. Let me state that the bill also reflects a service done on XX/XX/XXXX with a description code of XXXX N/C- Other Orthodontic Services ( N/C= No Charge ). The bill also showed that the payments made by XXXX the insurance that I had for my child during the time of treatment, was refunded every month that they made a payment to the account. How do I owe a balance when XXXX XXXX is refunding payments made to the account by the insurance provider? It was not making any sense to me. XX/XX/XXXX was the date the top braces were put back on my daughters top teeth due to her teeth spacing back out as we still waited for her retainers to be replaced. I did a repeat phone call to XXXX XXXX Corporate in regards to my bill, being over charged in some areas and payments refunded in other areas. I spoke to XXXX who connected me to XXXX who was in the collections department. XXXX explained to me how the process of collections works, once they sell the debt to the debt collector ( HP SEARS ) then the original bill is XXXX out. If the patient pays the debt collector for the debt owed, the patient stays with a XXXX balance. The contract is not restarted to reflect the previous balance that was owed by the patient. Seeing that my daughters bill was paid to the debt collector, HP SEARS in full, that I no longer owed the amount of {$1500.00} to XXXX XXXX. Once HP SEARS sent the report over to XXXX XXXX, I would be able to get my childs braces removed, because I would be at a XXXX balance to do so ( which was in fact what had happened as of XX/XX/XXXX ). No one could answer why the insurance payments were returned every month that XXXX made the payments on my child 's account. On XX/XX/XXXX I filed a grievance with XXXX XXXX corporate office at XXXX XXXX XXXX XXXX, XXXX, Ca XXXX, over the phone at XXXX since I was getting no where with the local office. My call was shuffled back and forth between the collections department, I spoke with XXXX, who claimed I had a XXXX balance and didnt see where the local office had any bill amount due nor that they communicated any outstanding balance owed by the patient to the corporate office in XXXX XXXX California.Then XXXX connected me to the grievance department. I spoke with XXXX and thoroughly explained my issues with the local XXXX XXXX XXXX and how I also spoke to XXXX XXXX at HP SEARS, who also informed me that once the debt is paid in full, they release the information back to XXXX XXXX, who then can not re-charge me for a bill that has already been to collections and paid in full. I also asked for a printed copy of my original contract. I got a letter on XX/XX/XXXX that they received my grievance, and will be working on the issue. No copy of the original contract came with this letter as I requested. On XX/XX/XXXX I received a letter from XXXX XXXX, XXXX XXXX grievance response stating : All the key facts that I had stated in my original complaint. Also, once I received a copy of my original contract, I was charged late fees at a time my account was not late. Because was charged excessive late fees, I wanted to be reimbursed the fees originally paid to this account. The letter goes on to state dates that certain procedures were done to my daughter throughout her treatment with XXXX XXXX. The line that stated the initial fee of {$3900.00} was charged for the braces. My original contract states that the amount financed was {$3900.00}. Their response also stated that it was a total amount of payments of {$2400.00}, adjustments of {$43.00}, leaving a balance of {$1500.00}. Now if they had sold my balance debt of {$1500.00} to HP SEARS, then once again how do I still owe for a debt they originally sold? According to the grievence letter, the committee was unable to determine the source of miscommunication related to this issue and missed their regrets that their was a misunderstanding of communication, also that My child is responsible for the financial payments due to the account. The letter stated I can reach back out to the corporate office and report any new information in the future and they will " investigate '' during that time. I called on XX/XX/XXXX with more complaints to add to this grievance, which was never addressed by XXXX XXXX at all. I am still waiting on a response. XXXX XXXX has violated consumer laws by trying to double dip out of the same pot and really shows bad business practices. I never received my original contract in the mail from the grievance department, so while still waiting, at one of XXXX follow up appointments, I asked the woman working at the front desk for a copy of the original contract. Turns out the woman was actually the office Manager XXXX XXXX She had explained to me that she had been out of the office most of XXXX due to a personal leave. I explained how I had been leaving her a message XXXX near weekly with the issues I had with them in the office. She stated that she would go check with the orthodontist to see if he did in fact put back on the top braces in an act of good faith, No Charge. After about 30 minutes went by when she returned to the lobby and stated that what I had in fact told her about not being charged for the service was in fact true. XXXX XXXX had put the top braces back on in good faith at no charge to the account. XXXX stated she would update the account to reflect that it was a XXXX balance. I asked her for a copy of the updated account in writing so I would have proof and no longer need to stress off of this issue any longer. She said she would update the system, which takes 24 hours to update and that by the next visit, it would reflect a XXXX balance. Well, that was a lie. XXXX XXXX never corrected anything with my daughters account. XXXX XXXX and HP SEARS still had me in collections for an account that had already been paid in full. So now we fast forward to XX/XX/XXXX, my daughter, had her braces tightened every 6 weeks from XX/XX/XXXX to XX/XX/XXXX. XXXX returns to XXXX XXXX to get her top braces off. XXXX XXXX finally has both top and bottom retainers for my daughter to be able to go home with. I was told there was a fee for the bottom retainers that were lost during the year my daughter was waiting on her top replacement retainer. I paid with a credit card the {$150.00} fee for the bottom retainer. On the receipt, it states that the account is at a XXXX ( {$0.00} ) balance. If there was a balance of {$1500.00}, why was it not reflective on the receipt for payment for the bottom retainer? We left the dental office that day with her set of top and bottom retainers. On XXXX XXXX XXXX XXXX sent my account back to HP SEARS for collections for an inaccurate amount. HP SEARS reached out to me via phone in regards to this debt. I spoke to XXXX XXXX at ( XXXX ) XXXX, informing her that I needed to see the documents for this account, after explaining to her that I had the services at NO CHARGE, so how can they send me to collections if I never had a balance on the bill? XXXX informed me that a mailed copy could take up to 60 days to receive in the mail. That made absolutely NO SENSE why that could take so long. So I asked if it was possible to get it emailed to me at my email address : XXXX. She stated that it could also take up to 60 days to complete. On XX/XX/XXXX I got an email from XXXX XXXX ( HP SEARS ) of a letter that was mailed to me but addressed to the wrong address. The letter originally was mailed to XXXX XXXX XXXX, XXXX XXXX, Ca XXXX. So that was HP SEARS 1st mistake, mailing it to the wrong street address. The 2nd mistake was the attachment ( proof ) for the email was password protected. Meaning I couldn't access the email. I reached back out to XXXX and asked for the password. She emailed back stating it was the last 4 of my social security number. That never worked. So I was never able to see the proof sent over from XXXX XXXX. I had to wait for the physical paperwork to come in the mail to the XXXX XXXX address, which could take up to ANOTHER 60 DAYS!! While waiting on the documents to arrive via USPS, on XX/XX/XXXX XXXX XXXX ( HP SEARS ) sent me a letter stating they were canceling the debt and will remove it from all 3 credit reports. The deletion was never done. They not only left the account on my reports, they sold it to the XXXX XXXX XXXX XXXX. So now this medical debt has been sold TWICE to both HP SEARS as well as XXXX XXXX XXXX XXXX in the amount of {$590.00}. The XXXX XXXX XXXX XXXX never contacted me in regards to this medical debt to verify if it was my account or not, no contact by mail or by phone. I had seen on XXXX XXXX that this account was added to my consumer report as of XX/XX/XXXX. That also violates my consumer rights. XXXX XXXX never offered me any type of financial assistance either time to be able to pay down the debt before it reached the point of collections. The collection balance is inaccurate, as it was reported to my 3 different consumer reports in different amounts : {$590.00}, {$1100.00}, {$970.00}, {$1500.00}. What was the actual amount, as I never saw an actual bill other than the one for {$1500.00}, which reflected the no charge for the service of putting the top braces back on. Here are the consumer rights that were violated various ways by all companies listed above : According to 15 U.S.C. 1681 Section 602 ( a ) states : I have the right to privacy According to 15 U.S.C 1681 Section 602 ( a ) section 2 states : a consumer reporting agency can not furnish an account without my written permission. According to 15 U.S.C. 1681 s-2 ( a ) ( i ) states : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that information is inaccurate. According to 15 U.S.C. 1681 ( a ) ( 2 ) states : A notification that, if the debt is settled or paid by the consumer or an insurance company before the end of the period described under paragraph ( 1 ) ( A ), the debt may not be reported to a consumer reporting agency. According to 15 U.S.C. 1681 ( a ) states : communicate with an insurance company to determine coverage for the debt; or ( B ) apply for financial assistance.
09/18/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 93309	Web
I am forced to file a complaint against XXXX XXXX XXXX and the HP Sears Company whom they hired to attempt to collect a fraudulent debt, and for there non communication after I sent them a detailed report and breakdown of there incorrect charges they are attempting to collect from me. On XX/XX/XXXX I rented an apartment located at XXXX XXXX XXXX XXXX XXXX XXXX, ca XXXX from XXXX XXXX XXXX, a local property management company. Upon taking possession of the property, I move in inspection was performed on XX/XX/XXXX and was confirmed receipt by virtue of a received by XXXX on XX/XX/XXXX. This move in inspection is the basis of my defense and complaint. I am attaching it to this correspondence. In this move in inspection I noted extensively the damages on the property and frankly the overwhelming amount of things wrong, broken, dirty, scratched, take up almost 10 pages of notes wherein I detail all the issues that were identified upon moving in. NONE of these issues were addressed throughout the year I rented from them. I wanted to move out many times but understood I was under a least and was unable to incur the costs of breaking the lease. Once my lease was coming up for Renewal, I advised XXXX that I would not be renewing and that I would be vacating the property on XX/XX/XXXX. I received a written notice from XXXX with a list of purported charges that was frankly absurd. After communicating with them about the itemization and why I disagree with it, they revised it slightly, but still insisted on charging me for items that were already damaged, broken, dirty, etc - and began to make unsubstantiated allegations of pets being kept at the apartment and event alleged that other adults not on the lease resided in the property, false statements to attempt to justify there chargers. I advised them that my Deposit of {$600.00} was more than enough to cover any reasonable expenses associated with my move out, and that I actually expected some of that money back. On XX/XX/XXXX I received a notification from HP Sears, a 3rd party debt collection agency attempting to collect a debt on behalf of XXXX XXXX. I again, explained the situation thoroughly to the representative and even took the time to send him several pages of documentation to defend myself from these bogus charges, and advised him I wanted this account canceled as I had more than enough evidence to substantiate my claim. As of that date I have continued to try to resolve this amiably with HP Sears company but they never responded to my requests or presented any compelling evidence or reasons why I would owe this money, and maintain a derogatory credit remark on my credit report that has significantly impacted my credit score and is now hurting my ability to obtain favorable financing and thus costing me tens of thousands of dollars in damages. For the record, I am going to breakdown the charges against me. {$190.00} For 6 days of rent ( XXXX ) {$410.00} For Paint and Wall Repair ( Somehow Prorated against me ) {$310.00} for carpet replacement ( Also Prorated against me ) {$130.00} -New Keys, AC Filters , Smoke Alarms , Shades ( Not responsible for smoke alarms or AC Filters and the broken blinds were listed in the move in statement as broken ) - They are also including a charge here for " checking '' plumbing which is not my charge to pay, among the other items listed in this breakdown that were either listed in the move in statement or are not tenant responsibility per California Law. {$120.00} - Screen Door Replacement + Labor ( Noted in my Move in Statement that it was torn ) {$86.00} Drip Pans/Bowls Replacement So As you can see, they are charging me for {$1200.00} of which I only agree with {$300.00}. {$190.00} for the six days of rent, the re-keying of the doors ( {$25.00} worth of charges, and {$75.00} that I would deem reasonable to cover up any nail holes ) - Therefore, since they have my deposit of {$600.00}, less the {$300.00} in charges I accept, I am owed {$300.00} plus any interest that has been accumulated.
06/30/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 95123	Web
I have disputed with the consumer reporting agencies that this account : HP SEARS should be removed from my report. This is a medical account that has been reported on my consumer report since XXXX. I have disputed both online and via XXXX certified mail as this account has been reported with inaccurate information on all three ( 3 ) of my consumer reports. HP SEARS sent a letter stating that the account # XXXX, has been canceled by the client, XXXX XXXX, and that HP SEARS will be DELETED from all consumer reports within 30 days. That deletion never happened. I have not received any other documentation from HP SEARS in regards to this deletion. I have called and got the run around as to why this account wasn't deleted. On XX/XX/XXXX I did an online dispute with XXXX at XXXX stating the account : HP Sears should be removed from my report, and the website wasn't allowing me to upload any documents in regards to this matter, as I had a letter from HP SEARS stating they were to remove this account from my consumer report. Nothing was done with this account on my consumer report as my dispute was closed. On XX/XX/XXXX I did an online dispute with XXXX at XXXX to have the account : HP SEARS removed from my consumer report. The dispute was closed with no change to the report. On XX/XX/XXXX I did an online dispute with XXXX at www.experian.com for the account with HP SEARS to be removed from my consumer report. The dispute was closed with no change to my consumer report. On XX/XX/XXXX I sent a certified letter # XXXX to HP SEARS to to remove the account from my consumer report. No response has come in as of yet, but seeing that they sent me a letter on XX/XX/XXXX stating the deletion of this account from my consumer report. On On XX/XX/XXXX I sent a certified letter : XXXX to XXXX in regards to account # : XXXX by HP SEARS to be removed from my consumer account. On XX/XX/XXXX I sent a certified letter : XXXX to XXXX in regards to account by HP SEARS to be removed from my consumer report. On XX/XX/XXXX I sent a certified letter : XXXX to XXXX in regards to the account by HP SEARS to be removed from my consumer report. Here are the consumer rights that were violated various ways by all of the following companies : HP SEARS, XXXX, XXXX, XXXX. According to 15 U.S.C. 1681 Section 602 ( a ) states : I have the right to privacy According to 15 U.S.C 1681 Section 602 ( a ) section 2 states : a consumer reporting agency can not furnish an account without my written permission. According to 15 U.S.C. 1681 s-2 ( a ) ( i ) states : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that information is inaccurate. According to 15 U.S.C. 1681 ( a ) ( 2 ) states : A notification that, if the debt is settled or paid by the consumer or an insurance company before the end of the period described under paragraph ( 1 ) ( A ), the debt may not be reported to a consumer reporting agency.
03/11/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 95008	Web
HP Sears showed up on my credit report saying I had unpaid debt, my credit score was reduced by over 40 points and I now have derogatory remarks. This was on XX/XX/XXXX. I freaked out because my credit score is important to me, so I paid the {$440.00} to HP Sears. I then realized that there's no way I could owe {$440.00}. I checked with my health insurance company ( XXXX XXXX of California ) and this charge, which was for the XXXX XXXX XXXX of XXXX XXXX in XXXX XXXX, was actually covered by my insurance. The insurance company was a bit late in authorizing the coverage, but it did go through. I have the explanation of benefits to prove it. All I owe is {$25.00}, and I never received a bill for the {$25.00}, but I would absolutely pay it if they sent me the bill. I tried to get in touch with XXXX XXXX XXXX and have had no luck. I was on the phone repeatedly with HP Sears. I sent them my explanation of benefits and they tried to accuse me of lying. I called to get them to admit they received my email with my proof. They admitted it. They said they'd issue me a refund. A month goes by and I noticed on Saturday, XX/XX/XXXX that my credit wasn't resolved. I even filed a dispute with XXXX, but they didn't take my side in the dispute even though I have evidence and contacted all the companies involved. So I called HP Sears yet again. I saw my credit card history and they NEVER issued me the refund that they promised, and they obviously never resolved the mistake they made that messed up my credit. I told them I wanted their agreement in writing, and I still have yet to receive that. I was able to get my {$440.00} that I was never supposed to pay in the first place back by contacting my credit card company. But HP Sears was supposed to be honest and issue the refund because I never owed the money, this was all due to their mistake, and they told me they had issued the refund. They've been scamming me and lying to me. I've been making phone calls again all night ( it's Saturday, XX/XX/XXXX ) and I can't get through to anyone. I have the proof. All I ever owed XXXX XXXX XXXX is {$25.00}, and they never sent me a bill so I can't pay it but I will pay it immediately if they would just send me the bill. I never owed {$440.00}. So my credit has been ruined because of this mistake and I have the proof that shows they messed up but no one is helping me fix it. I just want my credit score returned to normal. I don't know what else to do. The amounts aren't even consistent. I had to pay {$460.00}, and they attacked my credit for {$460.00}. The explanation of benefits said the original amount was {$440.00}, but that was before it went through insurance so I never owed anything anywhere near those amounts of money.
06/24/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90630	Web
On XX/XX/XXXXa collections account for XXXX XXXX showed up on my credit and I have been there but my insurance covered the work I had done XXXX XXXX XXXX XXXX and they did XXXXXXXX XXXX but they were already paid for by my ex I was there when she paid for them so I know it was paid for then they started calling telling me I owed XXXX dollars and I told them it must be another patient with the same name cause my account is current there is not balance to pay. they had kept calling I told them to stop then it showed up on my credit dropping my score XXXX that day. I just bought my XXXX car in XX/XX/XXXX.I had a good score I never used credit before so I had none now not only is it showing on my report but they keep adding XXXX or XXXX $ a week to the balance which is now at XXXX dollars they say I owe I have asked for documentation proving it is in fact my debt and was denied I have disputed it on my credit report and got denied. Even if it was mine XXXX XXXXXXXX XXXX do not cost even close to XXXX dollars and with the new bill I seen that removes medical debt from ur credit report if it's under XXXX this shouldn't have been put on my credit especially cause I never paid the collection company a dime nor did I agree to and then from what I understand the debt was sold and that's when it showed up and then started going up every week. I don't know what to do I don't want to contact them directly as i understand it could just hurt me more in the end and this balance is continuing to go up and this was over 5 years ago as it is that I had the work done which is what leads me to believe it's not my debt just someone either using my name because my sister sold my social security number and I tried to file a report on her for it but the police department wouldn't take it and I was young when I found out and have had to fight a number of things the person she sold it to has used my name for, like a phone bill and other utilities I never turned on and had to fight over a year on each of them to have removed from my name. I am more then willing to press charges on my sister for selling my identity though I just don't know who to call to do so and this might be another one of those things that happened because of her. She knew I had been to XXXX XXXX to have my teeth pulled though and the office that this bill was made at, I've never been to so its not mine I will not pay it I shouldn't have to. I need help solving this problem so it doesn't keep harming my credit. it's now kept me from getting back into school and refinancing my car loan and now getting approved for an apartment. I'm about to be homeless because of this causing my credit to drop so drastically.
09/08/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 93308	Web
Contacted by collection agency H.P Sears about a debt I supposedly owed to a former property management agency. XXXX property management. In the amount of {$4300.00}. That was XXXX XXXX, 2015. It was the first time I ever heard about it. I was never contacted by XXXX property management or anyone else about this supposed debt until that day. So at first I thought it was a scam because he could not tell me why I owed so much. He just wanted me to pay it. Then went on to use threats of legal action from there legal department. I said I would not pay anything until I knew what I was paying for. Then he said it was for rent in the month of XXXX 2015 which is XXXX dollars but he said back rent was over XXXX dollars. I said I moved XXXX XXXX, 2015. How could I owe XXXX dollars? They kept my deposit. He said there was no deposit. I said Ok let 's move on what is the other XXXX dollars for? He said I do n't know but I will call you back in XXXX days with a itemized list I said OK do that. At this point I really though it was a scam but he calls back the next day and says he has the itemized list. I asked what was on it, he said about XXXX was for back rent XXXX for broken widows. There was no broken windows. I believe XXXX for screens and another XXXX for carpet cleaning and XXXX for labor but he could n't tell me what was fixed. I started to dispute charges and he said it better I do n't fight it. The best thing for me to do is is accept it and make an offer to them for XXXX dollars. I told him I thought this is a scam I never heard of this debt it 's been XXXX months the last time I spoke to anyone from the property management company all they said is that they needed the other set of keys. He said ok. I hung up and thought nothing else of it until I was checking my credit report and saw that XXXX was sent to XXXX credit reporting agencies. Like I said I never received a letter a phone call nothing. I do n't know how long the home was empty after I moved out. We had a brake in while I lived there and put in a alarm system. Someone could have broken in after I left. That does n't mean I 'm responsible for the damages and it 's unfair to try to make me pay for it. There were a few things wrong with the house so a representative form the property management company came by a few times and noted how well we kept up the house. Me and my roommate are both XXXX we were hardly even at home. If there was that much damage why not contact me right away so we could deal with it then not three months later. Because there was no damages that 's why.
08/07/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 92618	Web
An unknown debt to an unknown company popped up on my credit report on XX/XX/2020. I called the number at about XXXX PST and a live person answered mumbled a company name that did not sound like the company reported on my credit report and immediately put me on hold before I could respond. I rechecked the number on my credit report and called ( same number ) again. A live person answered again but more clearly stated the company and quickly state they had another person ahead of me and put me on hold before I could respond. The person got on the phone asks for an account number, I search the collection flag on my XXXX credit report and find none, they then ask for my name, which I provided hesitantly because again, the transaction is unknown to me and something feels off about the company. They put me on hold to look me up and returns asking for my date of birth, again I am super uncomfortable but provide it. They note some details of a transaction still unknown to me. I say as such and repeat it more than once stating I need written correspondence. The phone agent asks " are you trying to evade my questions. '' This makes me even more nervous about this call. They note they have obviously legitimate since they have reported to credit agencies. I note that I just sat through and looked through 6 months of mail and I have NOTHING from this company. I thought I might have missed something because we have had to XXXX related health emergencies on top of everything else and I have not been good about physical mail. The calling agent becomes agitated accuses me of interrupting them, not allowing them to speak and evading their questions, and puts me on hold. Returns and continues the conversation and when I restate I need physical correspondence because I am afraid this may be fraudulent. The agent asks for my mailing address and I freeze, I ask them to pull this from my credit report because I don't feel comfortable giving an unknown company my physical address. They again become vocally agitated and asks for me to provide. I tell them no. They accuse me of not allowing them to speak and said something inaudible before saying they will be transferring me. The interaction was very strange. Felt a bit like entrapment or gaslighting and I got off the phone and my hands were shaking. It was a very dehumanizing experience. As a XXXX woman who has worked in corporate finance her entire professional career I was taken aback and deeply concerned. I still don't know that this interaction was not fraud.
03/03/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	AZ 850XX	Web
I financed some expensive dental procedures through XXXX XXXX. The contract I signed had no late fee and no interest component. Due to personal circumstances, around {$7300.00} of the original {$23000.00} debt remains payable. The debt now resides with a debt collector who calls periodically -- the calls come through on personal lines, and do not appear to be coming from a business or agency. When I answer, they force me to identify myself and state they are with the company ( HP Sears. ) I then assert that I will not discuss anything until they provide me with statements itemizing the fees and charges and how a {$7300.00} bill now stands at nearly {$10000.00}. It is my understanding that they must provide these itemized charges, as well as make statements available to me for me to review, which they have so far refused to do. Furthermore, I have attempted to initiate a dispute with all three major credit reporting bureaus, only to be stymied there because the bureaus always find in their favor. I know for a fact there is no interest or late fees because about a year into paying the bills -- and I was paying {$500.00} a month -- Western Dental changed their systems TO charge interest and late fees and tried to get me to sign a new agreement for a " lower '' amount and I refused. Furthermore to that point, when the system change went into effect, my due date shifted, and for a few months it took me calling every month to have them remove the " late fee '' they weren't entitled to charge because ( a ) there was no mechanism for them to do that, and ( b ) I wasn't actually late due to the original agreement I had signed. This has been a mess, and nobody will help me. I'm just now getting back on my feet and I really resent that they've made this needlessly difficult. I have/had over {$100000.00} in debt, and EVERYONE who was willing to work with me during the rough times got paid. It's only been a relative few who have behaved like sharks that haven't gotten what was owed, but I absolutely REFUSE to pay ANYTHING on this account until we can get the situation squared away.
01/14/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MA 02145	Web
I recently noticed that I had a derogatory mark on my credit and had no idea why. If you look at my history, it 's pretty much perfect and my credit score is very high, with the exception of this derogatory mark bringing it down. After research, I see that I have a bill owed to a company called HP Sears, which I 've never heard of. They have never contacted me, then have never talked to me, and as far as I have been aware, I did n't owe them any money at all. However, I do believe I know why they are coming up in my report : A few years ago, I went into a walk-in clinic named XXXX XXXX XXXX with some XXXX XXXX and when I walked in, they assured me that they accepted my insurance and that a consultation would only cost me my co-pay. 7 months later, they sent me a multi-hundred dollar bill claiming that my insurance did n't cover the consultation and the medicine that was administered. This is after they told me that it did. If I had known that XXXX XXXXXXXX was n't covered by my insurance, I obviously would have left and found a place that was covered by my insurance. When I spoke with XXXX XXXX from XXXX XXXX XXXX on the phone about this he was hostile, and called me a liar - saying that his staff never told me I had coverage. This is not true. I maintained that I did n't agree that I should be charged for the visit, and he was so unprofessional that I hung up, and never heard from him again. There was never another letter, phone call, email, from him or any collection agency at all. So, I assumed he had realized that they had made a mistake and removed the bill from my account. But it looks like maybe not, because now, years later after researching my credit reports I see that there is a collection agency that now has this bill, and on top of it all they have never contacted me. I have n't done anything to deserve a derogatory mark on my credit and I want it to be removed.
05/20/2015	Yes	Debt collection Medical	Taking/threatening an illegal action Threatened to sue on too old debt	CA 92506	Web
XXXX XXXX XXXX XXXX XXXX XXXXThis place stated that I owe {$1500.00} for braces that were not supposed to be placed in my mouth. If anything I should have sued them for XXXX. This dental company quickly threw some XXXX to get a cut of my XXXX benefits, knowing that my XXXX strongly advise me to wait until I got all my XXXX taken out. When I went for my monthly visit I was refused dental treatment due to non-payment. I left the office upset and rejected. I had to walk around for months with XXXX that became painful and disfigured my mouth. Months later I get a bill for {$1500.00} stating I needed to pay in full. I actually tried to work out a deal and even thought of giving them another chance to redeem themselves, but instead they said they would have to charge me the full amount for XXXX, which was close to {$4000.00} after I paid the {$1500.00} that I supposedly owed. They even wanted to charge me for taking the XXXX off, due to their wrong doing. After hearing this I knew this was not the place for me, nor did I trust the practice. A year later I went to a different XXXX office and they helped fix my teeth. We started over and took the XXXX that were put on my teeth by XXXX XXXX. I have talked to other consumers and they agreed that XXXX XXXX is running a very bad business. I did n't report this sooner due to not wanting additional stress. I want people to hear this story, because I am sure I am not the only XXXX that has experienced such poor treatment through this facility. A few years later I check my credit report and not only did they sell my account to a collection company, but they changed the date of service, so the bill would look recent. I am shocked and appalled by this entire thing. Not sure what to do or who I should contact. This has ruined my credit and affected me physically and emotionally.
03/05/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 91311	Web
A former contractor informed us that a check we sent them was never received. We placed a stop payment on the check and sent the contractor a new check. The previous check that was claimed as never being received was taken to XXXX XXXX XXXX and this business cashed the check without checking with us ( the company ) or with the bank to find out that this check was cancelled and a stop payment was placed on this check. XXXX XXXX XXXX contacted us and informed us that the check was returned to them and they were unable to deposit it due to the Stop Payment. We informed them that they should have contacted us to confirm the check or they should have contacted the bank. They asked if we are going to pay the check amount of {$420.00} plus {$25.00} return fee for a total of {$450.00}. We informed them that we wont since it is not something we owe them. They sent us to collections because of this. On XX/XX/ 2019 a letter was sent from HP Sears who is a collections company. I received the letter on XX/XX/ 2019 and contacted them on the same day. There was a phone number on the letter with an extension. When I asked to be transferred to that extension, I was told that I can't be transferred and I need to just let her handle it. I gave her my account number and told her of the situation. She told me that I need a police report. I told her that there was no crime that occurred to me. She told me that's tough and she will mark my account down as " refusal to pay ''. This will in return hurt my credit. After the call, I went down to my local police station to get a police report and I was told that I will not be able to get one as I don't have any information and no crime was committed to me. The officer said that the check cashing place would need to obtain a police report and not me.
10/22/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 92392	Web
HP Sears is reporting a medical collection to all the bureaus. I went to XXXX XXXX. I have insurance. I have XXXX. I went to XXXX XXXX for only covered services. Services that are included in the XXXX XXXX XXXX 's scope of benefits are not chargeable to the XXXX XXXX beneficiary yet I have a bill. I have asked and asked for a reason why there is a balance but HP Sears is only interested in money. They threatened harm to my credit if I didn't pay them. I wanted time to find out what this was about so a payment plan was arranged in exchange for not reporting this on my credit. They put it on my credit despite my requests for validation of the debt. I spoke to your company before and informed them I am in dispute with XXXX XXXX and that they needed to validate this debt but it appears they have refused so I am asking for your help. I requested that they provide me with competent evidence that I have any legal obligation to pay you because I have 100 % covered insurance. Tell me : What the money I owe is for ; I asked them to provide a detailed list of any and all services or goods purchased and a line by line itemization of charges ; Explain and show me how they calculated what I owe ; Provide me with copies of any papers that show I agreed to pay what you say I owe ; Provide a verification or copy of any judgment if applicable ; They are not supposed to report on any bureau until they have provided this information but they did. I am considering taking this to civil court. I believe this might constitute fraud under both Federal and State Laws. I now demand they send me a deletion letter today until such time as this is resolved. I have my phone records to prove I have spoken to you and made this same demand verbally. This would be construed as knowingly violating the law.
08/30/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	WA 98198	Web
The account is under HP Sears who is the collection agency but the original creditor is XXXX XXXX. I disputed this debt twice with XXXX only for them to just update that it was verified but not providing me any other information. I reached out directly on XX/XX/30 to XXXX XXXX to try to obtain a copy of the original agreement and itemized bill so I could see what what the charges are, if my insurance covered and what late fees they charged and what I may be responsible for. XXXX XXXX was recently involved in a class action settlement ( will attach email sent to me ) that they overcharged patients late fees. I wanted to take a look at the statement because I know there will need to be an adjustment to what I was charged. While on the phone with the representative at XXXX XXXX, he was very rude and said he could not provide me any information and I would need to talk to HP Sears and before I could say anything he immediately ended the call. I was transferred to HP Sears where I spoke with a representative, XXXX, who said he would try to locate the itemized bill to send to me but if XXXX XXXX wouldn't provide it how would he? My biggest issue is I was never notified of this debt properly. The amount being report is different from what HP Sears is saying I owe. He gave me information to log in to see what they are reporting. Again, the original creditor, XXXX XXXX, would not even provide me with the copies of the bill with a breakdown of services and contract to properly validate this debt and I was a direct patient of theirs. I was never provided notice of this collection account which is directly violation of my FCRA rights.
12/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 95219	Web
On XX/XX/XXXX, HP Sears on behalf of XXXX XXXX incorrectly reported a " collection '' against me, regarding services not performed by XXXX XXXX ( see letters attached ). I filed an FTC complaint against XXXX XXXX on XX/XX/XXXX, and just updated said complaint to include this information. On XX/XX/XXXX, after initially being contacted by HP Sears on behalf of XXXX I spoke with XXXX XXXX, advised him of the circumstances, and I was told to forward the FTC report and documentation, which I did, to " XXXX '' ; I never had a reply, so resent the email on XX/XX/XXXX and XX/XX/XXXX ( attached ). When I called again, I was told that I did not need to do anything further. Today, after receiving information of the reported collection, I spoke with a representative who advised me to, once again, forward documentation to " XXXX ''. I will forward the updated FTC report, the original FTC report # XXXX, along with this report to both emails listed below. The numerous previous emails remain unanswered. I have requested that they immediately remove the incorrect collection report of XX/XX/XXXX, for {$1000.00}, since services were not performed and I retained a new XXXX to begin XXXX XXXX to my son after 6 months of XXXX and no treatment. I have attached pertinent documentation and have much more if needed, specifically the numerous unanswered emails to XXXX XXXX. Thank you for your assistance.
07/27/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NV 89139	Web
Company previously responded to this issue via complaint id # XXXX but has still failed to take action based on the response provided. Since receiving the response that the information would be received from my credit files I pulled an updated version of my credit report today, XXXX/XXXX/17, and the account is now showing as account information disputed instead of being deleted from my credit reports. HP Sears at this point has not only failed to provide validation per 15 USC 1692g Sec. 809 ( b ) of the FDCPA that this account belongs to me but they are also now setting false pretenses by claiming that information will be removed and they still take no action to remedy the situation. This action could possibly constitute fraud under both federal and state laws. Due to that fact, if the negative reporting continues on any of my credit reports by HP Sears my next step will be to review what legal actions can be taken in regards to this direct Violation of the Fair Debt Collection Practices Act. I have attached files that show the previous response received from the company in regards to this negative account. I have also attached the updated credit report I pulled today that does n't reflect the account being deleted from the report it now shows the same negative account information with a comment added stating that the account is disputed.
12/12/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	AZ 85048	Web
Just used XXXX to get my credit bureau report. Had a debt from XXXX showing up as unpaid and with a collection agency. I contacted the collection agency who provided me with the information to contact XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, CA XXXX, ( XXXX ) XXXX or ( XXXX ) XXXX, XXXXXXXXXXXX. I contacted XXXX and they said it was for an urgent care visit in XXXX for my son and since he is on my health insurance I was the guarantor of the debt. I have lived in XXXX for 11yrs and have not lived in XXXX since XXXX. I divorced my ex-wife in XXXX and our son XXXX lives with her in XXXX. XXXX said they mailed the bill to her, but when she called them they had a wrong address on file. We have both asked them to have this removed from my credit bureau when we pay the bill ( which is not a problem at all to do ) and they are refusing. The problem is NO ONE was ever notified of this debt, my ex-wife or myself and yet they are refusing to fix my credit bureau when I was not party to the debt or even took him to their urgent care facility. I feel as though I have been victimized and have a derogatory mark on my credit bureau with a date of removal of XXXX when I was never given the opportunity to pay the debt. Please help me as I am working to secure a loan to buy a house which is why I pulled the credit report to begin with.
03/22/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 92335	Web
I had went to the dentist about 3 years ago in XXXX for a check up they offered to do a deep cleaning service on my teeth and told me if approved I can start in a few weeks they took a {$50.00} payment from me and 2 days later I called and told them to cancel the cleaning because I didnt feel it was needed a year later on my credit report it shows that I was charged {$1200.00} for the treatment and I kept getting emails and phone calls from debt collectors which I tried talking to and they ignored me and told me I have to still pay them regardless of the situation when I told them dozens of times I havent received a cleaning I found a credit repair to dispute it off of my credit which has dropped over XXXX points from my credit and a year later it pops back up in XXXX in XXXX and I explained to them again I do not owe you guys for a treatment I never received and as they said to me as well I still have to pay them and that my credit will continue to drop for 7 years till I pay them and that they were willing to Negotiate how much I need to pay them up front and I kept refusing to pay for a treatment I never did and as one guy stated it doesnt matter if you call them and try to negotiate with them once its reported to us you have to pay this debt. Ive been fighting to take this off for almost 2 years now
09/05/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 90037	Web
Over a couple months ago I sent HP SEARS a Validation of debt letter to validate a collection that they have listed on my credit report under the FAIR DEBT COLLECTION PRACTICES ACT. HP SEARS RESPONDED by sending me Itemized list of alleged charges they claim I owe and not what I ask for to Validate the debt. HP SEARS did not provide me with some of the following, I ask please provide me with copies of any papers that show I agreed to pay what they claimed I owed, explain to me how you calculated what they say I owe. They did provide me with any paper to show that they are even licensed to collect in my state. So I also notice that HP SEARS was still reporting a collection on my credit with out giving me a proper validation which is considered a collection activity which puts them in violation of the FCPDA. I sent this company a follow up letter to explain to them that I do not agree with what they sent me. It was later deleted from my credit from all three credit bureaus for maybe three weeks. H.P SEARS has placed it back on credit with out any letter or proper validation of the debt! I kept all copy 's of the letters that they sent that I need to show they did not follow the FTC, or the FDCPA guide lines of what constitutes proper debt validation. Additional Information About You ( optional )
12/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 95124	Web
I started receiving bills sometime in XXXX or XXXX from XXXX XXXX from out of no where. I know I do n't owe them anything because I just paid off my XXXX contract and I had n't gone to see the XXXX in over a year and every time I went in to see them I had to sign a contract for services and pay before they started any sort of treatment on me. I had a XXXX balance on my account. I contacted the office talked to XXXX who was going to look into it for me because she showed a XXXX balance on my account on XXXX and on XXXX. Did n't hear anything back. I still kept receiving bills. I contacted the office left messages for the manager to call me back, never received any calls. I called the XXXX number left messages to send me a detailed explanation of what I was being billed for, date of service, copy of contract I signed on this date of service, and what my insurance paid for. I just kept receiving invoices requesting money and they added on late fees. I sent the company a letter requesting everything I asked for on my voice message and instead was sent to collection. At this point I 'm really upset and I do n't know what to do. I 'm still receiving bills for the late fees from XXXX but they already sent the bill with the late fees included to collection?? Is this even legal?
06/09/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 90260	Web
I AM AWAITING A RESPONSE FROM ALL XXXX CREDIT BUREAUS. I have contacted Herbert P Sears Co at XXXX XXXX XXXX XXXX CA XXXX the collection agency for the Original Creditor : XXXX at XXXX XXXX XXXX XXXX XXXX, California XXXX, both by Certified Mailing on XXXX XXXX, XXXX regarding account # XXXX. HP Sears, to this date, has failed to submit a response to me. This account is not mine. I had FULL Benefits Medi-cal at the time I and my family ever had service done with XXXX XXXX and since XXXX when HP Sears have said these debts were incurred, I had XXXX. These are not my debts and HP Sears refuses to show me proof that these debts are mine. I know this is a common practice for HP Sears via XXXX to ignore any and all " Dispute Letters '' from any and all consumers, as I have come across many consumers with the same false reporting tactics that HP Sears has filed with all XXXX reporting agencies. I also am aware that this is a common practice for this company to not comply with FTC, FDCPA and FCRA. These companies just do NOT care. Please see the letter attached to HP Sears. I kindly requested proof of payment showing late payments, how it was made ( form of payment ) and when it was paid on. HP Sears never wrote me back.
10/30/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 95833	Web	Older American
We have received numerous calls from hp sears ( caller id ) and have not picked up the phone. No messages were left. When I did answer this morning, XX/XX/2018, the person on the line demanded that I 'verify ' my name, phone number, address and date of birth. I told him my name and phone number, since he had that, and refused the other information. I told him we have no debts and were under no obligation to provide personal information to a stranger. He would not provide me the address for hd sears ( which appears to be a collection agency in XXXX, CA ). I finally asked for his home number address and birth information, and he hung up. When I called XXXX XXXX XXXX, the woman on the line demanded the same ( verification ) on the phone. When I told her I was under no obligation to provide information to her and that I had often warned consumers against this as an employee of the XXXX XXXX XXXX XXXX XXXX, she threatened to 'send me a letter '. After I replied something to the effect of 'So, send it. ' she hung up. From comments I have read on various websites, hp sears is an abusive debt collector. Please do all you can to end hp sears ' abusive fishing expeditions. XXXX XXXX, XXXX, ca
03/19/2015	Yes	Debt collection Medical	False statements or representation Indicated committed crime not paying	CA 93555	Web	Older American
I entered into an agreement to pay {$30.00} each month until the balance was paid in full. After some time ( a year or XXXX maybe ) the company refused to acknowledge this agreement and reported it each month as " Failure to Pay '' even though I made my payment every month, often more than the agreed amount. It took 4 years to pay it but I paid every dime + interest that i owed per the agreement I entered into despite the fact that they failed to honor their end of our agreement. They are still reporting it as Failure to Pay on my credit report. Attached is a record of every payment made and when it CLEARED my bank as well as the interest paid each month ( final payment was not recorded but was paid in XXXX or XXXX 2013 ). I also have statements from the company if you need them showing my payment amount and the due date.The statements stopped coming I assume when the person I made the agreement with left the company 's employment. I do n't have immediate access to them but will locate them in our storage unit and have them available should you require them.
04/27/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	WA 98292	Web	Servicemember
This is regarding the house we rent in XXXX. The XXXX XXXX XXXX is continued to collect money from us stating we owe them money. We moved out the house on XXXX XXXX, 2014 to moved to XXXX. I let the XXXX XXXX XXXX know that we will be leaving on XXXX XXXX, 2014. We let them know, that my brother is going to give them the key for the house and they said, it will not be a problem. My brother had asked him to go with him to to check and inspect the house with him but refuse to do it with my brother. The HP Sears Agency is collecting money from us stating we owe {$1000.00}. The house was in a good condition when we left, but they stating there 's some repair that they did in the house and plus the shampoo and cleaning. We had a deposit for {$1200.00} in that house that they never return to us. Now, the XXXX XXXX XXXX had pass bill to the HPSears collection and asking us to pay for this bill. I am writing to dispute this bill and we know they have intended to ruin our credit. I do n't know what steps I need to do in order to stop this collection.
05/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	CA 92584	Web
Collection account showed up on my credit unbeknownst to me. It was a XXXX XXXX account originally. The day it popped up I called and spoke with a supervisor and he told me if I paid it today then he would delete it. I asked him to validate the debt by sending me something showing the missed payments because I was on automatic debit with the company. He said he couldnt provide that and I would need to dispute but he discouraged me from disputing. I told him I would reach out to them directly to validate and that was to no avail. So the very next day I called to speak to same supervisor and paid settlement of 70 % of the debt and he then told me he wouldnt honor my deletion. This is bad business. He outright lied. He said he would delete as a 1 time courtesy since I had no knowledge of the debt still being owed and he lied about that. This cost me quit a bit of point while in the middle of escrow. I had no choice but to pay before I could even validate because of time constraints on buying a home and they still didnt remove it from my credit.
01/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	TX 77433	Web
I filed a complaint with the CFPB on XX/XX/2017 regarding the company HP Sears reporting inaccurate information to the 3 major credit bureaus. The complaint number is XXXX. The company responded the following on XX/XX/2017 : Our records indicate that substantiation of the debt was mailed to you XX/XX/2017. On XX/XX/2017 our client close your account with our office do to non payment of the debt. We sent all three credit bureaus instruction to delete this matter from your credit history on XX/XX/2017. We have verified with XXXX that this is not on your credit history any longer. If you have ran your credit report and this item still remains please contact our office for further assistance with the removal. The reporting has since returned back to my credit file with the credit bureaus. I am requesting that all references to this account be deleted and completely removed from my credit report and a copy of such deletion { to any/all of the 3 major credit reporting bureaus : XXXX, XXXX and XXXX } request shall be sent to me immediately.
03/25/2021	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 92262	Web
SOME TIME AGO I RECEIVED SERVICE AT WESTERN DENTAL, APPROXIMATELY 5 YEARS AGO, I BELIEVE.I WAS FULLY INSURED AT THE TIME OF SERVICE BY A GOVERNMENT INSURANCE XXXX.THE DENTAL OFFICE INSISTED ON VERIFICATION OF COVERAGE PRIOR TO TREATMENT.ONCE I WAS INFORMED THAT I WAS COVERED AN APPT. WAS SET UP BY THE DENTAL OFFICE. IF THE DENTAL OFFICE ACCEPTS GOVERNMENT INSURANCE THEN THEY ALSO ACCEPT THE ASSIGNMENT OF BENEFITS.THIS BILLING BY HP SEARS IS ENTIRELY EXTORTIONATE IN NATURE.NOT ONLY DO I NOT OWE ANY MONEY BUT THE DEBT IS TIME BARRED FOR EXPOSURE IN COURT.SO THE ONLY THING XXXX XXXX IS TRYING TO FIND OUT IS IS HOW MUCH MONEY WILL I PAY TO KEEP MY XXXX FICO SCORES THAT ARE EARNED BY YEARS OF RESPONSIBLE BORROWING AND PERFECT PAYMENT HISTORY TO SAVE MY CREDIT FROM ATTACK WHETHER OR NOT I OWE THE MONEY.I OWE XXXX DOLLARS TO XXXX XXXX OR HP SEARS.I WOULD LIKE TO SAY NICE TRY TO THE CROOKS AT HP SEARS BUT THEY FOUND A PERSON WHO WILL NOT PERMIT THEM TO WREAK HAVOC ON A STRESSED FINANCIAL SYSTEM.SO NOW WE HAVE A RECORD OF THE CRIMINAL ACTIVITY.
08/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 90059	Web
I am unaware of the listed accounts. Please validate this information with the creditors and provide me with copies of any documentation associated with these accounts, bearing my signature. In the absence of any suchdocumentation bearing my signature, I formally request that this information be immediately deletedfrom the credit file you maintain under my Social Security number. Please note that you have 30 days to complete this investigation, as per the Fair Credit Reporting Actsection 623 ( a ) ( 3 ), and I am keeping careful record of your actions. Failure to respond satisfactorily within 30 days of receipt of this certified letter will result in a smallclaims action against your company. I will be seeking {$5000.00} in damages for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violation of the Fair Credit Reporting Act You will be required to appear in a court venue local to me, in order to formally defend yourself.
07/27/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	CA 92345	Web	Servicemember
I received a call from an unknown number from XXXX area code. I called the number back and a woman answered the phone. I told her I had received a call from this number and how could I help her. She asked if this was XXXX. I stated yes. She asked me my date of birth. I told her I was not going to give my date of birth over the phone until I knew what this was about. She got angry and told me she had my name, my address, my date of birth and my social but couldn't tell me why she was calling until I gave her my date of birth. I said no unless she identified the purpose of the call. She hung up on me. I cross referenced the number and it is HP Sears from XXXX. It is a collection company. I have never received a single bit of correspondence from HP Sears and have no idea why they are calling. I have had my ID stolen and my passport. I am not just going to just give my DOB to anybody over the phone for no reason other than they want to be rude.
07/27/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	CA 90059	Web
I XXXX XXXX XXXX. Contacted HP Sears. On XX/XX/XXXX, XXXX to come to an agreement.No Agreement was made.Today XX/XX/XXXX XXXX XXXX XXXX I Call once again HP sears after a year.To make another agreement which I was on successful to make an agreement with them The agent that took care of my call was very unprofessional and rude.I explained to the agent that I was taking SSI.That if we can come in to an agreement of a payments every month. His answer was Because of the amount of $ XXXXI only can do {$350.00} One time payment I ask if we can do monthly payment he said he can not do that. I also mention if he was familiar with the Hyppa law his answer was yes. Im kind of concerned about this been in my credit report.I am willing to take action Responsibility.to get this resolved I believe there is accurate information in my account I will like to have this removed out of my credit report if there is in accurate information.
05/11/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 93550	Web	Servicemember
HP Sears is a debt collection company affiliated with XXXX XXXX XXXX XXXX. HP Sears as listed a debt for the amount of {$1300.00} which they claim I owe to XXXX XXXX XXXX, I contacted the XXXX XXXX Office they stated that I owe located at : XXXX XXXX XXXX XXXX, XXXX XXXX, CA XXXX by telephone at ( XXXX ) XXXX. I spoke to one of the office assistance there and she could not locate a file or account for me. I called back and spoke an agent with HP Sears after speaking to XXXX XXXX who again verified by phone that the account was with the XXXX XXXX XXXX XXXX office listed above. I have not been in a XXXX XXXX office since 2016 and the bill was paid through my employer at the time which was XXXX XXXX XXXX. XXXX XXXX, XXXX can not find a file or locate an account with my name or birthdate therefore, I would like the {$1300.00} debt that HP Sears as falsely placed me ruining my credit.
12/16/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 77433	Web
I have never done business with HP Sears. I have never entered into a legal binding contract with HP Sears and you can not report to the credit bureaus if there is no contract with the company. The right of subrogation does not exist for a stranger to the transaction. XXXX XXXX XXXX, XXXX XXXX. If no validation is provided, proving I have never signed into any legal binding contract with HP Sears, I am requesting that all references to this account be deleted and completely removed from my credit report and a copy of such deletion { to any/all of the 3 major credit reporting bureaus : XXXX, XXXX and XXXX } request shall be sent to me immediately. Again, I would like to see a legal binding contract between HP Sears and myself confirming I owe referenced, reported debt. If HP Sears can not provide a contract, I want these items removed from my credit reports with all 3 major bureaus.
06/14/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 94587	Web
I've called HP Sears multiple times, faxed three ( 3 ) and wrote to them four ( 4 ) times including the request for Validation Letters that I'd sent to the reporting Vendor. I've asked that they verify Per the Fair Credit Reporting Act, 15 U.S.C. 1681. To please PHYSICALLY verify and VALIDATE as required under the FCRA all of the following data on all the below accounts : ALL DATES, FULL ACCOUNT NUMBER, ACCOUNT STATUS, PAYMENT STATUS, ACCOUNT BALANCE, HIGH BALANCE, TYPE OF ACCOUNT, CREDIT LIMIT, DATE OPENED, MONTHLY PAYMENT AMOUNT, PAST DUE AMOUNT, ORIGINAL AMOUNT OF TRANSACTION/LOAN, DATE OF LAST PAYMENT, DATE OF LAST ACTIVITY, AND REMARKS regarding a collection that they have been reporting on my report since XX/XX/2021. I've written to XXXX requesting VERIFICATION on XX/XX/2021, XX/XX/2021, XX/XX/XXXX, XX/XX/XXXX. They have yet to provide the required data.
04/29/2022	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	UT 84119	Web
On XX/XX/XXXX I received a phone call from a debt collector i believe to be H P Sears CO INC or XXXX XXXX XXXX, they did not tell me their name just demanding the last 4 of my social security number. I told them anything they have for me needs to be delivered in writing and told them to not call me and only send me my debt in writing. They called me back again today XX/XX/XXXX and demanded my information again, I told her to send me my debt in writing and that i told them on XX/XX/XXXX that I am not to be called so she shouldn't be calling me. She told me that they had, and she was calling me to follow up. I told her that I specifically told her company to never call me. She hung up on me without assuring me they wouldn't call, so I had to call back again to speak with another young lady and tell her to stop calling me and deliver what I need in writing.
10/06/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	CA 90003	Web
* Collection Agency XXXX XXXX XXXX XXXX, XXXX Date Assigned XX/XX/2023 XX/XX/2023 {$1500.00} 15 U.S.C. 1681 section 602 A. States I have the right to privacy. 15 U.S.C. 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C 1681c. ( a ) ( 5 ) Section states : No consumer reporting agency may make any consumer report containing any of the following items of information, Any other adverse item of information, other than records of convictions crimes which antedates the report by more than seven years. 15 U.S.C 1681 s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
07/07/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NV 89139	Web
This collection agency, HP Sears, has listed a collection account on my credit file. I have never done business with HP Sears. I do n't have a signed contract nor any other type of contract with HP Sears. I have the right to demand to see a signed contract between myself and this company. Also as of XX/XX/2017, based on the Nevada government website for financial institutions ( fid.nv.gov ), HP Sears does not currently have a valid license in the state of Nevada to collect on debts. I am requesting that this matter is investigated and the account is deleted from my credit files immediately or provide me with physical proof of a signed contract between me and HP Sears. I also request to receive physical proof that HP Sears is licensed to collect on debts in Nevada.
03/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 92407	Web
I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.
08/06/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA XXXXX	Web
This was an attempt to collect a debt for services that were never rendered. I was sitting in a dentist chair, had already been given anesthesia, and was asked to sign forms which I later found contained plans for work to be performed at future dates. I paid for the worked performed on the day I was there but was very unhappy with it so I never returned. When I began to receive bills for the anticipated work which was never performed I refused to pay. It would be like getting a bill from an auto mechanic for work he thinks he needs to do. The debt was turned over to collections so I paid it to avoid further damage to my credit. My credit report reflects the debt was satisfied but disputed, but remains on the report just the same.
03/07/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 92404	Web
In XX/XX/2017 i sent a dispute by certified mail for this said debt with HP Sears ( XXXX XXXX ) in the amount of {$2000.00} to validate this amount owed. With no response I filed a complaint here in a separate complaint against the creditor. In which The creditor agreed to have this alleged debt removed from all 3 bureaus Within 45 days after failing to provide proof. The collection was removed from XXXX and XXXX but remain on XXXX. I followed up with the Bureau twice since then, requesting they remove the debt and was advised that they never received notice to do so. This creditor has also not reported since XX/XX/XXXX. I am asking that the Bureau XXXX remove this debt immediately as promised and report accurate information
04/15/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA XXXXX	Web
During a XX/XX/XXXX phone conversation, an HP Sears employee claimed that I owed {$630.00} to XXXX XXXX for XXXX services rendered in XXXX of XXXX, which is an error. Without confirming the facts, The HP Sears employee threatened me by saying that HP Sears was going to place this claimed amount for ( act # XXXX ) on my credit report and that it would reflect negatively on my credit history. On XXXX at XXXX XXXX, XXXX XXXX Charged me {$630.00} for the services and this was amount was paid in full via my XXXX Credit Card ( see attached XXXX invoice ). The attached receipt shows this charge, the payment, and a {$0.00} balance after the payment was made. I do not owe XXXX XXXX the said amount, that is an error.
06/09/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	CA 92308	Web	Servicemember
HP Sears has not followed the correct procedures for validating a debt. I believe but can not verify that they are attempting to collect for an alleged dentist bill that was supposed to be paid by my insurance. The dentist office may have improperly billed my insurance. The dentist office told me they were working on correcting the account and then ironically HP Sears shows up on my credit. I contacted them and they would not validate that it is the dentist bill. I have requested a detailed accounting of the bill but they will not give it to me. Since they refuse to validate the debt they can not report it until I can see what it is for. IF IT IS for the dentist my insurance was supposed to be billed.
12/13/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 93307	Web
This kind of account is placed as a charged off account, be sure to inform me precisely why there's a balance indicating on the document whetherit 's a charge off? The balance is in fact wrong, please make sure to reverseit to XXXX or remove the item fully. Please also producedocumentation toverify all the charges and credits in this supposed account that caused to theextremely high credit figure you might have displayed on my account. My demand to present these records is a standard information demand in accordance with myrights honored within the fair credit billing act. If you fail to give these detailsper my civil rights petition, please make sure you quickly remove this specificwrong posting.
09/22/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	NV 89015	Web
No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either
11/13/2021	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	CA 91803	Web
HP Sears is claiming that I owe them {$1800.00}. i refuse to pay the debt and I asked them to validate the debt via several letters but have not received a response AT ALL! Each letter was sent certified mail and was tracked and confirmed delivery at their address. I asked for an original wet ink signature, the contract between me and HP Sears stating that we were in business and they have the right to collect on a debt and they still have not sent me anything. The most recent letter I sent out was back on XX/XX/21 and still did not receive any correspondence back. They do not have the right to put this on my credit without giving my any proof that it is mine!
09/16/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85024	Web
I got a notice from hp sears in regards to a payment for XXXX XXXX for an amount that i paid in full in their not once but twice! I paid it twice through XXXX XXXX XXXX because my insurance company refused to pay the debt at the time. Why am i getting a collection notice on something that is over two years old 1 and 2 for something that i paid not once but twice! This debt is not vaild and should not be reflecting on my credit report. In the state of AZ they have 180 days to report to collections its two years old and has also been paid! Therefore this should not be reflected on my credit report
04/27/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	CA 90255	Web
I am being charged for a bill collected from XXXX XXXX that was paid off. HP Sears XXXX claims that i never paid off the bill, which I did. My current balance is of {$590.00}. I live off Social Security not making more than {$1000.00}. XXXX XXXX store attempted to take advantage of people by giving them high prices and interest rates. I called HP sears to provide me with a receipt or statement that shows what i owe. They stated that they send it to XXXX XXXX. Why should i pay off something i never used? Account number is XXXX. Amount supposedly owe is {$590.00}. Phone number XXXX
02/19/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90027	Web
A payday loan was given to a ex-contractor based on a voided check the contractor provided to the pay day lender, XXXX XXXX XXXX. When they discovered the loan was given on a voided check they sent a collections letter to us. We immediately sent a dispute letter via certified mail and was received by them. However they continue to attempt to collect the debt via phone calls and letters. They have verified the receipt of the dispute letter ( XXXX XXXX verified this on XX/XX/2020 at XXXX XXXX P.S.T. ) but have not responded to it and continue to illegally continue collections efforts.
05/06/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	AZ 85281	Web	Older American
XXXX XXXX was paid in full years ago. My insurance covered most of the amount and I paid the rest. I have cancelled checks to prove it. Last year they sold the amount I had already paid to a collection agency. I disputed it and it was removed from the credit reports. Now, today I am notified that they have sold the same amount to another Collection agency. My credit score dropped over XXXX points in one day. This affects my interest rates. Do I need an attorney? It can take months to resolve this and I will be paying higher interest until it is solved.
07/06/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90019	Web
HP Sears is furnishing my medical information which is a violation. i have never given them my written consent to furnish my information. A violation of the FDCPA. I refuse to pay the debt and I asked them to validate the debt to no avail. I asked for an original wet ink signature, the contract between me and HP Sears stating that we were in business and they have the right to collect on a debt. Again to no avail. I'm not sure how they were able to locate me and continuing to report this inaccurate information is in direct violation of the FDCPA.
10/08/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 11377	Web
i communicate several times with XXXX XXXX To Remove THAT errors FROM MY CREDIT REPORT, THEY DID NOT. I WAS NEVER LATE PAID ON TIME AS AGREED. THEY TOOK my car and didn't NOT Want TO do BUSINESS WITH ME.THEY CHANGE ACCOUNT STATUS from late AFTER 3 YEARS and it IS reporting as a REPOSSESSION. Now They Sell it TO COLLECTIONS Company HP SEARS, ALLEGED account # : HP SEARS ( ORIGINAL CREDITOR IS XXXX XXXX XXXX XXXX # : XXXX .Address is XXXX XXXX XXXX, XXXX , CA XXXX, THEY REPORTED TO CREDIT BUREAUS AGAIN and RUIN MY life and CREDIT.. THANK YOU
05/31/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	CA 95838	Web	Older American, Servicemember
XXXX XXXX did not finish the work they agreed on, And I believe I was discriminated because of my race.The surgery went fine a very professional, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXThe work was never finished and now it is on my credit report for XXXX dollars
05/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MD 21239	Web
I have requested validation from this collection company since XXXX of 2020, XXXX and XXXX to no avail. I sent off multiple validation requests certified and have been ignored though they have received numerous letters. They continuously report this invalidated debt to the credit bureaus AND they continue to increase the balance without telling me anything. What I have requested is well within my FCRA rights and they have ignored my request yet continues to report which is against my FCRA rights. I just want this resolved.
07/06/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	TN 37040	Web	Servicemember
I joined the military in XX/XX/2015, at that time I had to have my braces removed early due to my military orders. The original creditor agreed to remove the braces early and terminate the remaining payments on the contract. I do not owe the original creditor. Since that time the current debt collection company continues to report a debt of {$1700.00} on my credit report. This is false information that I would like reported from my credit report immediately. I am prepared to provide proof of military service, if necessary.
10/07/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	CA 92377	Web
I am writing this today because I unfortunately have been dealing with a collection agency who completely violate my right as a consumer. I first contacted HP Sears about an item I found on my credit report from them. Upon contacting them they responded only once and have yet to respond to me the second time. I have given them 45 days and counting and still have not received a reply back from them. They are trying to ignore me and my rights as the consumer as they are choosing to deliberately ignore me and my request.
11/13/2015	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	AZ 85345	Web
Just recently I had the opportunity to retrieved a copy of my credit and a consolidated credit search was conducted and as a results there was rrightigjt away identifing what debt I hadhad and were actual mine. One of the account from the list is unfamiliar and I have no recollection of this HERBERT P SEARS CO for XXXX. I believe this is not a debt that I have owned or recollect. I should have received calls, or mail. I have contacted all accounts of debtdebt and have set up arrangement s, and payments.
01/21/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 91784	Web
This company appears on my XXXX XXXX XXXX credit report, I have reached out to this company numerous of times asking for validation and orginal documents stating ThatnI owe their company any debt, they have failed to summit any documents that say I owe them this debt, also other collection agencies are collecting on this same debt, so I need documents from the original creditor that this company is allowed to collect on this same debt that shows up on my report from other collection agencies
09/25/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	AZ 85032	Web
This debitor continues to reage this illegitimate debt on my credit report resulting in my scores to plummet. The debt reaging is done without my consent! HP SEARSXXXX XXXX XXXX XXXXXX/XX/XXXXOpen $ XXXXAccount DetailsLast Reported XX/XX/XXXXCollection Agency HP SEARSOriginal Creditor XXXX XXXX XXXXStatus OpenOpened Date XX/XX/XXXXClosed Date -- Responsibility IndividualBalance $ XXXXHigh Balance $ XXXXRemarks Account information disputed by consumer, meets FCRA requirements
11/30/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85326	Web
I contacted HP SEARS requesting debt validation. They sent over only a bill with late fees and charges that say retail product unknown and different fee amounts. They also violated hippa which a complaint was already filed. Im requesting this to be removed from my credit due to company not being able to provide actual proof these procedures were done to me and can only sent a breakdown with nothing showing services actually completed. Thank you so much!
01/26/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 92376	Web
XXXX has been non-compliant with removing the unverified account H P SEARS CO, INC Opened Date XX/XX/2018 which has been deleted by XXXX and XXXX. XXXX and XXXX have both completed their research and determined that H P SEARS CO, INC was not established by myself but XXXX keeps verifying this accounts. Also, when I called the company they responded that XXXX did not send them all of the verifying evidence to confirm each account is unverified.
08/19/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 92395	Web	Servicemember
HP Sears has reported a medical collection account for $XXXX on my credit. I have NEVER received any written notice, phone call or anything about this bill and it seems extremely odd considering I have 3 medical plans that cover me. 1- XXXX, 2- XXXX XXXX, 3- Veterans Administration. They have made no attempt to contact me regarding this so I don't even know who the original creditor may be. They have made zero effort to validate this debt.
09/16/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 94590	Web
I take care of my responsibilities. I am escrow when all of a sudden this unknown to me collection account appears of my credit. It says the debt was originated from XXXX XXXX. I have never been to a XXXX XXXX nor have i ever had any wok done by them or any of their affiliates- I also have XXXX insurance. That said, HP Sears has placed an unverifiable debt on my credit. I have sent them a dispute and i have been ignored. Account Number XXXX
12/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	CA 90003	Web
In accordance with the fair credit Reporting act XXXX XXXX XXXXXXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any. purpose.
12/18/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 93307	Web
XXXX has been non-compliant with removing the unverified account H P SEARS CO, INC which has been deleted by XXXX and XXXX. XXXX and XXXX have both completed their research and determined that H P SEARS CO, INC was not established by myself but XXXX keeps verifying this accounts. Also, when I called the company they responded that XXXX did not send them all of the verifying evidence to confirm each account is unverified.
10/06/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	TX 76123	Web
Failure to follow the following 15 U.S. Code 1681e - Compliance procedures 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies 15 U.S code 1681i ( 5 ) violation of permissable purposes I did not give written consent to report this type of account to my credit report 15 u.s 1692 communication in connection with debt collections
06/23/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 93550	Web
I dont have the exact dates but it was at least 4 years ago. I was getting payments taken out of my account and then it stopped. Assuming that it was all paid in full because the payments stopped and never heard from them again until just now. I dont believe this is correct because why after so long do they file this. Also there is NO way that I owe so much. Thank you
08/18/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 90804	Web
HP SEARS has reported invalidated information to the 3 credit reporting agencies ( XXXX XXXX and or XXXX ) I am requesting HP SEARS to produce copies of your 1096 tax form, your 1099-OID, your INC and your PRC in reference to the account listed above. I respectfully request your offices provide me with competent evidence that I have ANY legal obligation to pay you.
08/18/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 92407	Web
HP Sears has reported a debt that does n't belong to me to all three credit bureaus, and has failed to validate or delete the debt. I sent a certified letter by mail in XX/XX/XXXX and then again in XX/XX/XXXX and as of today they have not responded. the alleged debt was said to be opened on X/X/2017 for XXXX for services rendered at XXXX XXXX.
10/06/2021	Yes	Debt collection Auto debt	False statements or representation Attempted to collect wrong amount	KY 426XX	Web	Servicemember
This account is originally from denali FCU And has been charged off by them. A current company HP Sears has attempted to increase the debt over the last few months. They have not contacted me and continue to Increase the amount. The account has somehow for some reason been sold to collections after denali has already written the debt off.
11/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 90003	Web
I am XXXX XXXX XXXX, and I am submitting this complaint myself and there is no third party involved. This was a corporate account and mistakenly reported on my profile. I believe there may be an error on the payment status, payment history, and the comment to verify this information, correct this if there are errors, or remove this ASAP.
05/22/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 90034	Web
I contacted the FTC in regards to a credit reporting which I disputed, FTC was able to get it removed from my credit report, my credit report confirmed the removal, and now it 's back. Under XXXX XXXX for XXXX dental in the amount of XXXX, I want it removed again, I 'm disputing this claim as well.and is this legal for them to do this.
05/18/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 90034	Web
I contacted the FTC in regards to a credit reporting which I disputed, FTC was able to get it removed from my credit report, my credit report confirmed the removal, and now it 's back. Under HP sears for XXXX in the amount of XXXX, I want it removed again, I 'm disputing this claim as well.and is this legal for them to do this.
09/29/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85713	Web
I have been working directly with the company that this debt originated from. Also when I spoke with the original debt they informed me that this company has no right to contact me on behalf of them because I do not owe the collection agency I owe them directly. Now they are reporting to my credit reports and I am not happy.
08/27/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 90034	Web
I am owing money to XXXX, XXXX. I am not sure why I have a debt of {$1100.00} or why this collections is open. I have not visited this dental agency since I was a child and had braces as a child. before my mother pasted I had my braces removed at the age of XXXX. I have not been to this dentist over several years now.
10/18/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 93304	Web
The Account : Hp Sears, Account Number XXXXXXXX Report Number : XXXX reporting on my credit report as a collections. I have no knowledge of this particular account I did not received any letter information or phone call pertaining to this inquiry .The are multiple errors in their information about this account.
10/10/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA XXXXX	Web
This dept is for services my daughter never received. I'm on XXXX and can't afford a dept that I'm unfairly being charged for. They are hurt my credit because they report a collection increase every XXXX weeks. I currently need to move and can not get approved for a place because of their constant reporting.
02/02/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75234	Web
Disputed with the company on XX/XX/XXXX. The dispute letter was sent by certified mail which the company received the letter on XX/XX/XXXX. It has been well over the 30 days the FCRA gives company to respond to any disputes. It is now XX/XX/XXXX and I have yet to hear back from this company.
11/25/2015	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	CA 94303	Web
HP sears is attempting to collect debt on behalf of XXXX for the services that I have never received in first place! My numerous attempts to contact them went ignored and now western dental AND HP Sears are calling and mailing harassment letters non stop. Where is the justice here!!!
12/30/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 95818	Web
I have asked this company HP sears several times do not call my phone they continue to call on different numbers every single day I have already filed three complaints against this company they continue to call and harass me every single day from different numbers
10/25/2020	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	CA 95206	Web
On or around XX/XX/2020 HP Sears has added a collection to my account without any notifications. This collection has previously been removed from my credit reports for not having served the proper documentation as well on or around XX/XX/2020 and XX/XX/2020.
03/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	AZ 85042	Web
HP Sears is reporting incorrect information on my credit repot. -Payment status is incorrect on XXXX XXXXLast reported date is incorrect with XXXX -date of last payment is incomplete t with all XXXX credit bureaus -Two year payment history is incomplete
03/11/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 95758	Web
i had my credit ran and i see a collection from hp sears i do not owe hp sears or do i have a contract with hp sears i request hp sears to delete this collection from my credit report. if not i will have to sue in small claims court. delete now not mine
03/06/2021	Yes	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	CA 93307	Web
Please I need you to look into the debts that is on my name that I have no idea that they exist to begin with. Starts from the phone numbers that used to be used by my ex-wife and ex father in-law that I never possessed before. Credit cards and loans
02/16/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 797XX	Web
I attempted to reach them a few times and request evidence of proprietorship yet they neglected to send me the fundamental documentation to demonstrate that I actually own this record. This doesn't have a place with me with these specialists/leasers.
10/31/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 90262	Web
I submitted a dispute through XXXX XXXX, and they helped me out and they said I was right, the account was mine and its under credit collection and its having a hard impact on my credit, the company hasnt tried to remove the collection from XXXX
12/29/2020	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	CA 95818	Web
I have asked this company HP seats debt collection agency to stop calling my phone several times however they continue to call.from.different number with different areas codes and even using robot calls and real live agents
02/16/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 797XX	Web
The data that you showed in my credit report I previously requested a proof of how you managed this. Once more, you can't demonstrate any of the data referenced in the past credit report information that I challenged with.
07/28/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	PA 194XX	Web
I have reached out to this company in which they have assured me that they no longer have this account. I have paid the original creditor in full, therefor the following account is not owed. HP Sears. Account # XXXX
02/16/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 797XX	Web
You can't demonstrate any of the data referenced in the past credit report information that I challenged with. The data that you showed in my credit report I previously requested a proof of how you managed this.
09/28/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	MT 59601	Web	Servicemember
I contacted the debt collector to find out who I originally owed the money to. I spoke with a representative and a manager. Neither would provide me with contact information for original doctor 's office.
02/16/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 797XX	Web
I've requested on various occasions to send verification from proprietorship however they haven't agreed to my solicitation yet. I don't have a record of this record that always had a place with me.
11/03/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 93309	Web
I noticed this debt on my credit report. The debt is XXXX and the company is forcing me to pay a much larger amount. They refuse to offer me a settlement when I am trying to make good on this debt.
08/16/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 93551	Web
I sent a check to XXXX for XXXX XXXX dollars and relieved a collections notice recently I did not think there was correspondance between the XXXX companies. I recently called XXXX and paid in full
08/09/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 90045	Web
I wrote to HP Sears to ask for debt validation and proof of authorization. They did not send any documentation or proof continued to report the information on my credit reports.
02/26/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 93313	Web
I have multiple medical bills charged on my behalf while i was unemployed with full coverage health insurance covered by medical through XXXX XXXX XXXX XXXX.
11/12/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	NV 89103	Web	Servicemember
Checked my credit report and noticed fraudulent activity. Contacted collector and informed them that this is not mine and I am a victim of identity theft
03/16/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94590	Web
Hello I noticed unauthorized inquiries on my report or someone applied for something in my name I want this deleted from my report thank you
05/04/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MD 20785	Web
I have looked at my report and I have never rented a car in my life.Please delete this off my credit report thank you.
12/09/2017	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TX 75234	Web
The collection agency is not licensed in my state and I am requesting it to be removed from all 3 credit bureaus.
12/16/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 91784	Web
I have disputed this account a couple of times and they fail to show proof of me owing any debt to them
12/17/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 94607	Web
I have no legal binding accounts with this company. Had no information with this company or accounts
03/08/2021	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	CA 92395	Web
Gave away personal information pertaining to medical expenses is in violation of Hippa.
04/26/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 95973	Web
Hp sears is charging me twice for the same debt.
01/31/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	CA 90044	Web

01/18/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92707	Web

01/10/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 92020	Web

12/17/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MO 63130	Web

12/13/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90813	Phone

12/13/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33404	Phone

12/12/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 75208	Web

12/06/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 90731	Web

11/12/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 94596	Web

10/10/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	AZ 85122	Phone	Older American, Servicemember

10/07/2023	Yes	Debt collection Auto debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 92411	Web

10/05/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 93307	Web

10/04/2023	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 90723	Web

08/19/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 75241	Web

08/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	OK 73505	Web

07/19/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MA 01854	Web

07/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	AZ 85206	Web	Servicemember

06/30/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 75215	Web

06/21/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NC 28786	Web	Servicemember

06/19/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 90011	Web

06/14/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 94513	Web

06/02/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 93536	Web

06/02/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90038	Web	Servicemember

05/12/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	CA 90650	Phone

04/05/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	MD 21901	Web

03/29/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 10710	Web

01/12/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	AZ 85043	Web

01/04/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	CA 92026	Web

11/18/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 93001	Web

11/12/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 31706	Web

10/01/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 91325	Web

09/27/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	CA 93003	Web

08/18/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	NY 10029	Web

07/12/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30331	Web	Servicemember

05/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 76227	Web

05/17/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90746	Web

05/17/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	CA 92394	Web

05/09/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 94558	Phone

03/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 93306	Web

02/15/2022	Yes	Checking or savings account	Incorrect information on your report Information belongs to someone else	TX 76017	Web

02/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 90017	Web

12/20/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 93675	Web

10/22/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 90028	Web

10/07/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 95827	Web

10/06/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 92037	Phone

09/30/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	CA 92240	Web

09/23/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 95991	Web

09/01/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	CA 92240	Web

08/24/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90059	Web

08/05/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	CA 91732	Web

08/03/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93610	Web

07/19/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94608	Web

07/03/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93610	Web

06/09/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	TX 77429	Web

04/12/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 90805	Web

02/26/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 91364	Phone

02/09/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 78229	Web

02/09/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 93309	Web	Servicemember

01/06/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 90028	Web

12/10/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NV 89081	Postal mail

12/04/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	CA 94131	Web

10/13/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90247	Phone

10/09/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 91766	Web

10/06/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 91364	Phone

10/02/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NV 89129	Fax

10/02/2020	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours		Phone

09/29/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	CA 93534	Postal mail

09/20/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 76177	Web

09/08/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93304	Web

08/07/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 28092	Web

06/17/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 92392	Web

05/18/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 93311	Web

01/24/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 93551	Web

12/10/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 90805	Web

07/30/2019	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	CA 92394	Web

04/16/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33705	Web

04/11/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 91945	Web

02/04/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NV 89123	Web

01/30/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 95816	Web

01/15/2019	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

01/11/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 93535	Web

01/06/2019	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	CA 92307	Web	Servicemember

12/13/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

11/27/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

11/26/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

11/26/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

11/26/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

10/05/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

10/05/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	TX 79714	Web

09/12/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93309	Web

06/08/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 93311	Web

05/30/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 93311	Web

05/30/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NV 89147	Web

04/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 93012	Fax

04/16/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 92660	Web

04/07/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	MI 49120	Web

03/27/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 79714	Web

03/18/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	CA 92027	Web

03/15/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 956XX	Web

02/06/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	TX 76133	Web

01/17/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85036	Web	Servicemember

12/10/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 93203	Web

10/26/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	CA 92557	Web

10/05/2017	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	NH 03102	Web

09/10/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 90064	Web

07/19/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 90056	Web

07/14/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 92277	Web

07/12/2017	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	CA 93710	Web

05/25/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	DC 20003	Web

04/07/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 93033	Web	Servicemember

03/14/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 95219	Referral

11/10/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TX 79714	Web

11/05/2016	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	CA 93311	Web

11/01/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TX 79714	Web

10/27/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	AZ 85755	Postal mail

10/07/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 95667	Web

09/16/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 90804	Web

07/14/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	CA 90706	Web

07/14/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	CA 90706	Web

06/09/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 92308	Web	Servicemember

05/18/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 93240	Postal mail	Older American

05/04/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 93635	Web

04/30/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	CA 92395	Web

04/26/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 94122	Web

04/26/2016	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	CA 93384	Phone

02/06/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 94803	Web

11/08/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 92423	Web

10/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	AZ 85338	Phone	Servicemember

10/05/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 95825	Phone	Servicemember

07/28/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 95354	Web

07/20/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 95354	Web

07/06/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt resulted from identity theft	CA 93308	Web

04/20/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 92234	Web

02/06/2015	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 92276	Web

02/05/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 93930	Web

01/02/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 93550	Web	Servicemember

11/03/2014	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	CA 94590	Web

10/27/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NC 27330	Web	Servicemember

08/18/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	CA 93727	Web

08/12/2014	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	CA 92543	Web

07/14/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 92307	Web

06/22/2014	Yes	Debt collection Medical	Communication tactics Called after sent written cease of comm	CA 95237	Web

06/01/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 77056	Web

05/22/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	WA 98422	Web

05/08/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MN 55305	Web

04/23/2014	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	CA 93311	Web

04/07/2014	Yes	Debt collection Payday loan	Disclosure verification of debt Right to dispute notice not received	CA 93309	Web

04/01/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 90066	Web

02/02/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	CA 93301	Web	Older American

01/24/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 93555	Web

11/21/2013	Yes	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	CA 93308	Web	Older American

10/31/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	CA 93501	Web

10/30/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 95828	Web

10/15/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TX 78254	Web

09/27/2013	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93308	Web

09/24/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 78254	Postal mail

08/28/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 95121	Web