Hampton & Hampton Collections LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/05/2019 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • DC
  • 20009
Web
Yesterday, XX/XX/2019 - I received a call from XXXX - they left me a message identifying themselves as XXXX from the XXXX XXXX XXXX XXXX and she said I had to contact XXXX, and provide a case number XXXX, which I did. The lady who answered the phone presented herself as XXXX XXXX, from the Hampton & Durand & Associates of XXXX XXXX XXXX # XXXX, XXXX, CA ( I have searched on XXXX, and there are 58 records found for XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX and none had the name of her Company, Hampton & Durand & Associates - and neither under her name ; but I found someone on that list named Ms XXXX XXXX XXXX XXXX XXXX and I can't say that she is the same XXXX that left me the first message from XXXX, who reside in XXXX, CA ). Well, XXXX XXXX said that XXXX had sold them a bill under my name. I asked the name of the company I supposedly owed some money and she didn't provide that to me. She said a civil motion was placed under my name, XXXX XXXX XXXX, Social Security Number ( She spoke out my full Social Security Number over the phone ) of a bill in the amount of USD {$2900.00} that could be settle for USD {$820.00} over the phone or at the end of the call they would proceed to send my case to Court. I said the same rights you have out there to request this payment, I have in requesting more information about it. She said a letter was sent to me on XXXX ( While over the phone, I searched in my mailing box and there was nothing there and I let her know that I had just searched for it and didn't find any letter of the sort ). She said on XX/XX/2019 they had send an e-mail to me to XXXX an e-mail that I don't use any longer for more than 5 years. Then she said it was also sent to my e-mail, XXXX, I said that I never saw it before and I checked my e-mails everyday after working hours. I arrived in my office today, I searched my XXXX, and there was an e-mail. When I opened it, " There was simply a message from XXXX XXXX XXXX XXXX with an e-mail that I couldn't reply them back, XXXX, with a link that I should click, which I did : It was now asking me for my SS # last 4-digits so I placed it ( Since they already new my full Social Security number. On this page, one could read a full name of an web site : Patent ( s ) : XXXX XXXX XXXX ) and clicked enter. In the new Window one just see a note from the XXXX XXXX where one could read : XXXX XXXX XXXX XXXX By signing this form, I authorize XXXX XXXX, to debit my account once for the amount indicated as a one time and final payment. Amount : XXXX, I hereby authorize the above transaction ( s ) click to sign. XXXX XXXX XXXX, - XXXX XXXX XXXX, ID : XXXX. '' This is it : no name of the company that I would owe some money and number of the account or credit card number owed, nothing. But these people have my full name, my full Social Security Number, my full address, my previous e-mail address, my actual e-mail address, and now they have my new cellular number as I contacted them twice. I have reasons to believe this is a scam because I contacted the XXXX ( XXXX ), spoke with XXXX, and was transferred to the XXXX XXXX XXXX ( XXXX ), spoke with XXXX ( If I got her name right ) and she didn't have anything under my name or Social Security Number. I immediately requested a copy of my Credit Report from XXXX, XXXX, and XXXX and still am waiting for it to verify if there is anything in it related to XXXX or else in the amount they told me over the phone. What you would advise me to do next? Because today, after speaking with one of your representatives, I contacted that same toll-free number and requested from XXXX XXXX their physical address ( reason why you read above their address ) and I also requested their Professional License Number and she refused to provide me with that number. So she ended the call by saying they would proceed to bring me to Court and the call was over. What else can I do, please? Oh! The most curious thing happened : After I found the e-mails sad Company had sent me, I made a forward of it to myself and never received such message from myself to myself - and guess what? I went back to XX/XX/2019 and the message no longer was available to me neither in my XXXX XXXX nor in my Sent Messages. This is just insane!
07/15/2019 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93901
Web
On Saturday, XX/XX/2019 I received a certified letter in the mail from Hampton & Hampton Collections LLC attempting to collect a debt on behalf of XXXX XXXX XXXX XXXX XXXX XXXX. I located an email between my husband and this Homeowner 's Association advising that we have a rental management company, but not directing them to send HOA statements there. On Monday, XX/XX/2019 I called the number of the HOA and spoke with XXXX. He said that he sent the statements to the address we provided for the rental management company and didn't hear back, so he took it to collections. He said that in some cases the mail sent was returned. I asked why they didn't contact us instead because we would have been happy to pay immediately. He said it was against their collection policy and State Law. He said it was because we directed him to send it to the rental agency, which we did not. I have the email, which the HOA acknowledged. He, in fact, had our email addresses. He also had our current mailing address, as we received the certified letter here. I told XXXX I wanted to pay the amount we owe today. He said he wouldn't tell me how much we owe and wouldn't let me pay because the collection agency has it. I asked why he couldn't tell us how much is on our ledger with the HOA and he said that it was against policy. I asked him to send me a copy of the policy and the law, and he has not done so. In short, we have a debt taken to a collection agency without ever having received a statement. I have never paid a bill late in my life and am willing to pay this now. They not only did not contact me, but are not allowing me to pay my bill and are impacting my very high credit rating.
03/08/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89074
Web
I received letter on XXXXstating i owed {$15000.00} in violations, starting from XXXX ( no " violations '' XXXX to XXXX ) .never heard of this before. I have asked 6 times for ALL documents, they say they do not have any, nothing in " my file '' and " what documents? '' after I requested waiver of ALL fines, they sent me letter : they took off {$14000.00} in fines now I " owe '' {$1000.00}, it must be paid by XXXX XXXX OR they will put back the {$14000.00} in fines.and if I have " repeated violations '' of previous infractions will result in the full amount of the fines being reinstated. This is complete blackmail and extortion. i do not know what so called " violations '' they are referring too, they sent me two different bills, with different dates and different amounts, when i email questions, they never answer. i have asked 6 times for information and documents. if " they '' deem a repeated violation they will charge me {$14000.00} again, which i do not owe. this is completely illegal. they have violated 8 prohibited practices for collection agencies XXXX XXXX
06/15/2017 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MA
  • 02118
Web
My Homeowner Association for a rental property in XXXX XXXX changed XXXX XXXX . I had automatic payment for the HOA f ee, but the automatic payment did not get set up with the new association resulting missed payment from XXXX XXXX forward to present. The association contacted a collections agency to collect the debt from me and sent a letter to me on XXXX XXXX , XXXX . I was not aware of this incident until this collection letter. The amount owed is {$400.00} and {$50.00} in late fees from the association for a total of {$450.00}. The collections company is asking for {$910.00}, when the amount I owe is {$450.00}. This amount is grossly marked up. This is more than double than the original amount owed and is unfair and unreasonable. From what I understand from t he Fair Debt Collections Practice states they can not collect more than the amount owed. Please help.
03/29/2018 No
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • IA
  • 507XX
Web
I have been getting several local and 800 number phone calls that left no messages. XXXX XXXX called from local number XXXX XXXX XXXX and said there is a criminal case against me and i need to call for info. They gave me the # XXXX XXXX XXXX and a file #. I called and they identified as XXXX and XXXX. Stated they were going to mediate a criminal case against me with XXXX federal charges re : knowingly defrauding a bank. I asked which company reported this and they said XXXX XXXX which is a payday loan co i have used. XXXX i must pay XXXX $ or the sheriff will arrest me tomorrow. Asked for more details and caller got rude and threatening. Asked to speak to someone else and he said " it doesnt matter who you talk to, you will still get arrested. '' And then he hung up.
03/23/2018 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • NV
  • 89032
Web
My account was sent to an attorney for past due assessments while i was trying to obtain a loan modification with the bank. It is still in collections but its now a collection agency thats charging me fees and interest every month even though I am making payments every month. I believe that the fees are excessive. Ive complained and they say its the HOA thats charging. I believe that there collection fees are too excessive and Im being threatened with foreclosure by the agency if Im late. I was sent a copy of all the fees and Ive already paid almost {$XXXX} in fees my past due assessments are {$XXXX} and the collection cost and interest and late fees are {$XXXX} at this rate Im never going to pay it off.. please help
10/13/2023 No
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 33321
Web
There was an inaccurate reporting on my credit report. I did not recognize the companies or organizations showing on my credit report. I already file a dispute on this last XX/XX/2023 and just waiting for the response from the bureaus. I would like to make sure that these companies or organizations will be remove in my credit report as they are affecting my credit as a whole. I also file a complaint with FTC about these companies and I am just waiting for the result as well.
02/18/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Fraud or scam
  • SD
  • 57701
Web
I am not sure how or what this company did to have the right to with draw money from my account when I had no services through XXXX XXXX XXXX XX/XX/2019 $ XXXX $ XXXX {$40.00} Thank you