GUARDIAN MORTGAGE COMPANY, INC. CFPB Complaints
Back to Dashboard2000 Latest Complaints
| Date Received | Timely Response | Product | Issue | State / Zip | Submitted Via | Tags |
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| 01/06/2017 | Yes |
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Web | |
| GUARDIAN MORTGAGE company in XXXX Texas and XXXX Texas have mishandled my loan application to purchase a home in many ways, making mistakes, causing delays that cost me money, providing no explanation or transparency for the process. There seems to be a disconnect between the central office in XXXX and the XXXX office. The broker handling my case was careless, making mistakes, forgetting to follow up. The loan officers in XXXX are badly managed and trained. The whole experience was frustrating to say the least. I had to send documents several items, the staff were rude and indifferent. Avoid working with this company. | ||||||
| 11/03/2015 | Yes |
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Web | |
| Guardian Mortgage of XXXX Texas withheld my insurance money for home repairs until the repairs were complete. I paid off the mortgage. If I had n't had enough money. I would have been left homeless because of their abusive policies. | ||||||
| 11/06/2015 | Yes |
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Referral | |
| 07/21/2014 | Yes |
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Referral | |
| 01/27/2014 | Yes |
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Referral | Older American |
| 08/16/2013 | Yes |
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Web | |
| 02/25/2013 | Yes |
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Fax | |