| 01/28/2022 |
No |
- Mortgage
- Conventional home mortgage
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- Trouble during payment process
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Web |
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XX/XX/2021 - Home Insurance Paid ( They paid an entirely different insurance company and asked them to not cash the check / ordered a stop payment ) - {$1400.00} XX/XX/2021 - Home Insurance Paid ( Paid my actual insurance company ) - {$1400.00} The money from XX/XX/2021 was never returned to my escrow account. Ive called in every week or so since XXXX asking about my missing money from my escrow account.
Each time I have gotten a different response ranging from call the insurance company to get your money back ( this obviously can not be done since they paid some other insurance company Im not even aware of ) to the most recent response of we are handling this and the check is in the mail.
I have now waited days past the time of when the check is supposed to be delivered to me to put back into my escrow. I called back in and the representative said she has no record of a payment being made to me. They are telling me they are waiting on the response from the wrong insurance company they disbursed my money to.
GHM ( Guaranty Home Mortgage ) owes me XXXX and so far they have gotten away with stealing this money from me and now asking to raise my mortgage payment because my escrow is too low.
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| 03/01/2021 |
Yes |
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- Applying for a mortgage or refinancing an existing mortgage
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Web |
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Hello, My loan is currently still in the underwriting process and has been for sometime now. I feel like my underwriter is being discriminatory and difficult. She has asked for several things that are not in the FHA guidelines. Here are some examples : I am a XXXX XXXX and in my field it isnt uncommon for me to have more than 1 job. Well for my mortgage she is only using my full time job to qualify me. She refused to move forward until she verified my employment at every job from the last 2 years even the ones I no longer work at.
Also I had to write a statement regarding why I had a gap in full time employment. In my statement I gave attending school full time as the reason why. The underwriter then asked for proof I was in school, which isnt an FHA requirement.
I feel like every time we get one issue cleared she creates another issue.
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| 11/22/2020 |
Yes |
- Mortgage
- Conventional home mortgage
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- Trouble during payment process
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Web |
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Guaranty bank continue to collect PMI payment ever after LTV is less than 50 % and never terminated. I have sent request to cancellation but they continued to collect and never returned payments
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