Groundfloor Finance Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/18/2018 Yes
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Other transaction problem
  • CA
  • 92116
Web
The company attempted to make an unauthorized withdrawal of {$1000.00} from my bank account. I did not initiate/request/authorize this in any way, and once I found out about it, I had to hurriedly contact my bank to execute a Stop-Payment on this transaction attempt, which involved a {$20.00} fee. At the very least, this company should reimburse me for that fee. And I want this incident to go " on record '' so that if there becomes a pattern of them doing this to people, they can be penalized accordingly.
11/09/2023 No
  • Mortgage
  • Other type of mortgage
  • Closing on a mortgage
  • Changes in loan terms during or after closing
  • TX
  • 76667
Web
10/18/2023 No
  • Mortgage
  • Other type of mortgage
  • Closing on a mortgage
  • Changes in loan terms during or after closing
  • TX
  • 76667
Web
08/23/2023 Yes
  • Mortgage
  • Other type of mortgage
  • Struggling to pay mortgage
  • GA
  • 30154
Web
08/09/2023 Yes
  • Checking or savings account
  • Other banking product or service
  • Managing an account
  • Funds not handled or disbursed as instructed
  • TX
  • 75206
Web
07/20/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • OH
  • 45406
Phone
04/21/2022 Yes
  • Checking or savings account
  • Other banking product or service
  • Managing an account
  • Funds not handled or disbursed as instructed
  • FL
  • 33604
Web
12/16/2021 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Other features, terms, or problems
  • Problem with balance transfer
  • FL
  • 33407
Phone Older American
08/15/2018 Yes
  • Checking or savings account
  • Other banking product or service
  • Managing an account
  • Deposits and withdrawals
Referral