| 12/28/2017 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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I received a bill dated XXXX/XXXX/XXXX for {$45.00} from XXXX XXXX XXXX. When I received this bill 6 months ago I immediately contacted XXXX XXXX XXXX regarding the bill to let them know 1 ) that this was a wellness visit to check my XXXX level and should be covered 100 % by insurance and 2 ) to let you know that the invoice states XXXX Uninsured Program on it. I have insurance and I provided my insurance information. A few weeks later I followed up again and then again to figure out what was going on. I was told on the phone that the bill was incorrect and they would resubmit with my insurance information. I said fine and then a month and a half ago I get a collections notice from aptly named XXXX XXXX claiming I owe {$22.00} and Im delinquent. I have never even received a bill for {$22.00}. The bill I received is was for {$45.00}. I am extremely disappointed that after diligently following up on this invoice repeatedly and providing my insurance information I am now in collections. I never even received a bill from XXXX XXXX XXXX for {$22.00} so I couldnt have even paid it. Im assuming that he {$22.00} is the same bill as the {$45.00} since the date of service is the same and I didnt have any other services performed that day. Clearly the {$45.00} bill was wrong as XXXX XXXX XXXX only sent {$22.00} to the collections agency but the problem is they never sent me in an invoice for {$22.00} so how was I supposed to pay this. I contacted XXXX XXXX XXXX on XXXX/XXXX/XXXX and they confirmed it was an error and that the invoice was never sent to me. At that time I paid the bill in full for {$22.00} and they told me they would handle with XXXX XXXX and not to worry about anything more. Then the day after XXXX I receive another Collection Notice from XXXX XXXX for {$22.00}. I called them and told them I already paid it in full and they said that 's not what our records show and that XXXX XXXX XXXX would need to tell them that. I told them I can email them proof I paid it a month and half ago but they were not interested in the email. I have always paid my bills on time and to be in collections over a {$22.00} bill that XXXX XXXX XXXX agreed was never sent to me is concerning. Then to be harassed even after it was paid in full is frustrating.
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| 11/06/2017 |
Yes |
- Debt collection
- Medical debt
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- Communication tactics
- Used obscene, profane, or other abusive language
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Web |
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I spoke to a collector from Grimley Financial on XXXX/XXXX/XXXX on or about XXXX. This collector never gave the mini-Miranda. I advised this collector that " I paid this account before it was placed with grimley, I had a receipt from XXXX XXXX ''. This lady put me on hold to apparently check with the clients system. She came back and advised that this was not and that I was wrong. I told her, " ok then, I want the validation in writing that this my account and I want the intake documents showing my information. I want this removed from my credit report in meantime as so you are not violating my FCRA rights and Grimley is not to contact me until such documents are provided, as per my FDCPA rights. " ... This collector then goes on to scream/berate me about how " that time has passed and that this is my balance after XXXX XXXX XXXX XXXX payed theirs '' and that I am being rude. She then slams the phone and hung up on me! When these are my rights under the FDCPA and the FCRA. I tried to call back and speak with someone who was this collectors superior ; however, my calls mysteriously could never connect to any live individual, this again concerns me. How can I not call back and report this collector for their extremely aggressive tactics and language? I called over eight times in reply but never would connect. I feel this company was beyond their rights to try and deny mine. More like " XXXX '' Financial.
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| 04/18/2019 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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I received a call on XX/XX/XXXX that I owed a medical bill for XXXX Hospital from XX/XX/XXXX. This was a workman 's comp claim and I was not responsible for the bill. I had called XXXX Hospital in XX/XX/XXXX and gave them all the information for the workers comp carrier to bill. I continued to receive bills from XXXX in XXXX, XXXX and XXXX. I called XXXX every month and gave them the workers comp info to no avail. In XXXX I received the call from Grimley told them it was a workers comp issue and the man I spoke to was not nice on the phone. I told him not to contact me again and not to send any letters as this was not my responsibility. On XX/XX/XXXX I received a collection letter. I called XXXX hospital on XX/XX/XXXX and told them again this was not my responsibility. They said that they had spoken to XXXX and would be billing them and they had recalled the account from Grimley. I then called Grimley on XX/XX/XXXX to advise them that this was a workers comp issue and XXXX was going to recall the account. I asked them to not contact me by phone or mall again. The woman that answered the call never gave me the mini miranda or identify herself. When I informed her of the situtation she was very rude and hung up on me.
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| 06/19/2023 |
No |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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I.m dispute this debt because it was already paid company sent me letter that i.m disputed the payment matter was already paid Notice Date : XX/XX/ amount {$10.00} this amount was paid XXXX
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| 12/21/2015 |
No |
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- Communication tactics
- Used obscene/profane/abusive language
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Web |
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| 01/29/2015 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt was paid
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Phone |
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| 08/06/2014 |
Yes |
- Debt collection
- I do not know
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- Improper contact or sharing of info
- Contacted me after I asked not to
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Web |
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| 05/26/2014 |
Yes |
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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