| 09/13/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I took out a small loan of {$300.00} from the company Green Trust Cash on XXXX XXXX 2016. When the loan was originally taken out I was in need of a small amount to cover my rent charges. I had every intention of paying off the loan in full with my next paycheck, but other circumstances came about and I was unable. I figured that I would be charged the fee amount and would see a significant reduction in my remaining loan balance. Since originally receiving the loan I have made payments of the following amounts on the following dates : XXXX/XXXX/2016 = ( {$100.00} ), XXXX/XXXX/2016 = ( {$97.00} ), XXXX/XXXX/2016 = ( {$94.00} ), XXXX/XXXX/2016 = ( {$91.00} ), XXXX/XXXX/2016 = ( {$85.00} ), XXXX/XXXX/2016 = ( {$82.00} ) & XXXX/XXXX/2016 = ( {$79.00} ) these amounts totalled {$710.00} debited from my account on a loan that was originally {$300.00}. Mind you that my principal balance has only dropped to {$280.00} due. The reason I havent paid of the loan sooner is because of the high fees and other circumstances I have been forced to take out other payday loans to stay affloat which has landed me in a huge financial crisis. I am a resident of Minnesota and Minnesota 's laws state that a loan between {$250.00} & {$350.00} payday lenders can not charge more than 6 % annual interest ( minimum {$17.00} ) plus a {$5.00} fee. Green Trust Cash 's loan was an annual percentage of 667.41 % with total payments coming out to {$1600.00} on a {$300.00} loan. THAT IS RIDICULOUS! I contacted the company Green Trust Cash about their extremely high fees and not reducing my principal balance as well as asked them for a refund of {$210.00} ( the amount in fees already paid compared to Minnesota 's Payday Lending Laws ) because I paid this company {$710.00} on a {$300.00} loan. They promptly responded stating that they are a Tribal Lender based out of Montana and that they do not need to adhere to local State laws. They stated the following : " Clearly stated on our website and in the contract you executed it states Green Trust Cash, LLC ( the " Company '' ) is a wholly owned and operated entity of the XXXX XXXX XXXX XXXX ( the " Tribe '' ) on the XXXX XXXX XXXX XXXX Montana ( the " Reservation '' ).
The Company is wholly owned by the Tribe, was established for the Tribe 's economic benefit, and is organized under and operates pursuant to Tribal law. As an economic arm of the tribe, the Company shares the Tribe 's sovereign immunity and, therefore, is not subject to state enforcement actions described in your XXXX mail.
The XXXX XXXX XXXX XXXX is a federally-recognized Indian tribe and a sovereign nation, as expressly recognized under federal law. See 75 FED. REG. 60,810, 60,811. As such, Green Trust Cash, LLC, follows the applicable principals of Federal financial consumer laws and the laws of the XXXX XXXX XXXX.
We take these matters seriously and diligently work with our customers to answer any inquiries and resolve any issues that have been brought to our attention in a timely manner. We hope that the response above answers your question regarding the legality of Green Trust Cash providing loans to consumers in your state. '' I have asked this company to stop their ACH withdrawals from my bank account and that they refund me the amount of {$210.00} as well as send me a confirmation email stating that my account has been paid in full and that my account is now closed with their company.
Because of this companies fees and continued withdrawal without decreasing my principle amount I have had to take out other payday loans and have been in a serious financial crisis for the past month and a half. I contacted the company, stated my state laws, told them that I had every intent to pay off their loan ( which in the long run I did plus some ) and asked them to cease all direct contact and cease ACH withdrawl from my bank account.
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| 02/07/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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I applied for a {$650.00} loan with Green Trust Cash , LLC onXX/XX/XXXX, to help with XXXX. I understood the loan was a high interest payday type loan at 687.67 %, but I was supposed to be able to pay the loan off early, with no penalties. The loan was structured to require an automatic weekly ACH payment of {$90.00} for XXXX weeks. Obviously ridiculous, but I planned on paying it off in a few weeks. Problem is, this company makes it difficult to pay off, as there is no way to make extra payments, unless you call them and speak to a representative and ask them to add an additional amount to the already scheduled ACH. That is time consuming and of course they make paying this loan off early, as difficult as possible, by not offering an easy online way to send extra payments towards the principal. To date, I have had XXXX payments of {$90.00} taken out of my account and due to the unfair interest and purposefully making extra payments difficult, I have stopped the automatic ACH 's. I have now been told that due to the XXXX payment not going through, with late fees and NSF fees, I owe {$820.00}. Keep in mind, that is on a {$650.00} loan, which I have made weekly payments totaling {$810.00}.
I have also been in contact with the Indiana State Attorney General 's office and the Indiana XXXX. of XXXX XXXX and received the following reply from the XXXX 's legal department.
I am sorry to hear that youve had this experience. It appears that Green Trust is operating as an unlicensed tribal payday lender. Green Trust claims to be wholly owned by the XXXX XXXX XXXX XXXX, which is a federally recognized XXXX XXXX located in Montana. Green Trust is not licensed by XXXX and is not registered to conduct business in the state of Indiana.
I would recommend that you file a complaint with the CFPB. It appears that Green Trust Cash has had multiple complaints filed with the CFPB, and it appears that the CFPB has been able to assist in a number of the complaints being resolved. Heres a link to the CFPB complaint portal : https : //www.consumerfinance.gov/complaint/.
In the future, before doing business with a financial services provider in Indiana, we always recommend checking our website to verify if a payday ( licensed small loan lender ) or consumer loan/finance company XXXX licensed lender ) is licensed with us to do business in Indiana. Heres a link to our XXXX XXXX XXXX listings - XXXX XXXX XXXX? XXXX & Description=Search % XXXX % XXXX % XXXX % XXXX.
I was unaware that Green Trust was operating without a license in Indiana and furthermore, have come to realize, that they are taking advantage of their status as owned by an XXXX XXXX, to basically, do whatever they want without impunity. Not only is Green Trust Cash taking advantage of, apparently, not having to adhere to state and federal lending laws, like every other lender in the united states, but they are doing so, knowing full well that they are grossly gauging those that, often times, have no other way to borrow money. Green Trust appears to be up front, that their loans are not meant to be long term and that the loans can be paid off early, without penalty, yet, they make early payoff a complicated task at best, knowing many people will just continue letting the arranged weekly ACH come out of their accounts. In fact, Green Trust is fully aware, that the majority of their customers, will not pay off the loan early and will just continue allowing the weekly payments to be automatically deducted from their account. That is exactly why most states, as well as the federal government, have laws and regulations in place to protect consumers, from unfair lending practices. In Green Trusts case, it's multiple times beyond unfair, it's XXXX XXXX and should not be allowed, regardless of who owns the company!
XXXX XXXX XXXX XXXX XXXX XXXX
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| 07/10/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I was naive about the information I submitted online believing as long as there was a lock locked where the website name was typed in that it was a safe and secure site. I was searching for a loan that I would be able to payoff in longterm small installments. I needed a loan to be able to have enough money to get into a new rental home. I being unaware that these companies shared sensitive information with other companies was contacted through an email that I had been approved for a loan of {$300.00}. I gave the site my name, social security number, my bank account number and routing number, even my online signature. I was then contacted by an employee who asked me to please go back as he walked me through the steps of repeating all of my private personal information as well as my signature again. I was under the impression that all that I would need to pay back would be {$390.00} total with interest but that I would be given adequate time to do so either in small monthly payments or after an adequate amount of time until I could pay it back in full. I was shown a payment plan that unless I paid the entire {$390.00} back within two weeks that I would become locked into a payment plan that would start with {$100.00} being the first payment due within the two week period of recieving the loan. Soon after another payment would be due costing me even more than the first payment and so on until I would end up paying around {$1600.00} or more total for a {$300.00} loan. I spoke to a man who is from Student Loan XXXX helping me with a loan in default from 1997 I still owe a very small amount on. I consulted with him about this loan I seem to be trapped in and he recommened that I contact my bank as well as you because he checked out the company and said it has had many similar complaints and that people like me fall victim to this all of the time not understanding exactly what they are getting themselves into and that I also need to protect myself from identity theft because these companies share your personal information to other companies. I was unaware that anyone but me could ever access and take from my bank account. When I spoke to an employee at my bank they recommended that I contact you first and that if anybody were to try to attempt to collect money from my account without my permission that I should then change bank accounts which would be extremely inconvenient but necessary if nothing else can be done.
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| 12/23/2015 |
Yes |
- Consumer Loan
- Installment loan
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- Managing the loan or lease
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Web |
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I believe the shared processing network and database that XXXX XXXX companies use has been hacked or threatened with a Bot and thousands of customers may be affected.
I applied for a XXXX XXXX XXXX about 3-5 years ago.
Two weeks ago, I received an email telling me " my '' application had been received from and I need to click a link to verify it. I figured it was a scam, so I ignored it. A few days later, I received a followup email telling me the application has been processed. I called the company and explained that I had not applied for a loan. They asked me to verify my info and I discovered the application contained my name, previous address, drivers license #, DOB, and SSN. I submitted a report to FTC and added a fraud alert to my credit report. I also submitted a police report. I called the cash advance company back to ask for the banking info associated with the applicaton in hopes of getting a name of the thief from the bank, but they would not release it.
This morning, I received another email from a different cash advance company - same thing, asking me to click the link to verify the info. I hoped the webpage would show banking info. I clicked the link and it did include banking info - my old banking routing number and account number!!!
This leads me to believe that there is n't a single person submitting an application under my name, but it 's possible that the shared application processing network these companies use may have been hacked with malware or a Bot and the Bot is processing XXXX applications for XXXX customers in their database using the stored info the customers initially submitted years ago when a legitimate application was filed.
The name of the first XXXX XXXX company was Green Trust Cash.
The email I received today was from XXXX XXXX Now. The number is XXXX. They closed the application and put a fraud alert on it.
However, I think there should be some type of public announcement to previous customers because inquiries are being made on our credit reports.
Please contact me with a resolution.
*In the next section, I provided my old address, which is the address on the cash advance applications.
**I could only submit XXXX company name in the next section, but there are XXXX. See above for the XXXX company name.
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| 12/21/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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I am currently paying on a loan from Green Trust Cash. In a desperate need of cash, I reached out to them for a loan to pay some bills. Since the time I have gotten the loan, I have been struggling to pay it off due to enormous interest rate and the length of the loan. The other day I called and requested a copy of my contract detailing all the info of my contract, they would n't send it to me, the only thing they sent me was a detailed payment schedule of the payment left.
In the state of Georgia payday lending is prohibited.
In fact, there is a ban on payday lenders restricting their operation in the territory of the state according to the Industrial loan act ( Ga. Code Ann . 7-3-14. Ga. Comp. R. & Regs. r. 80 3-1.02 ( 7 ) and O. C.G.A. Section 16-17-1 et seq. ).
Payday loans go under a title of small loans, generally ; the minimal amount is {$3000.00}, according to the 16-17-2 of the Georgia Code.
Certain businesses and companies have a legal right to give such loans but in terms that all their operations are regulated by the Credit Card and Credit Card Banking Act. All the lenders wishing to operate in the state should adhere to 16 % small loan rate cap APR ( and 10 % per year discounted plus fees ) as well as 60 % per year criminal usury cap.
The Georgia Industrial Loan Act of 1955 essentially made payday lending illegal by requiring state licensing and registration and by imposing strict usury limits on small loans. In 2004, the Georgia General Assembly increased the fines and criminal penalties for people making small loans at illegal rates of interest. The law went into effect in XX/XX/XXXX 2004, and has survived challenges in federal court. Referred to as the Payday Lending Act of 2004, this law authorizes misdemeanor charges against violators, as well as fines of up to {$5000.00} per violation and a possible jail sentence of 1 year.
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| 07/27/2016 |
Yes |
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- Payment to acct not credited
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|
Web |
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On XXXX/XXXX/2016, I called Greentrust to schedule a payment to be taken out on XXXX/XXXX/2016. This would have paid the loan off. On XXXX/XXXX/2016 Greentrust did not take the payment out. I called the company.
I spoke with XXXX who apologized and offer to take a payment over the phone to pay the account off. She told me the account balance would be {$45.00} to pay off the account. She was giving me a credit for the poor service.
I provided her my card information of which she ask for twice. I received two separate emails confirming that a {$50.00} dollar payment was processed with transaction id XXXX and another charge of XXXX was charged to my account the transaction id number for this payment is XXXX. In addition, my bank shows a pending payment of {$55.00} on the account. I talked with XXXX who said when the company processes payments they use an international system and this may result in charging me extra fees. XXXX seemed not bothered by the fact that the representative ( XXXX ) never disclosed that there are fees before taking the payment. XXXX did not seem bothered by the fact that I have XXXX receipts totaling {$90.00} that may be taken out of my account on XXXX/XXXX/2016. She gave no indication that she would cancel the payments and refuse to do so because she could not verify that bank debited my bank account for a reduced payment for poor service. The staff would rather argue semantics than dear with the fact that there is a payment of {$55.00} pending on my account and two scheduled payments of {$45.00} and {$50.00} to be debited to my account as well. I would like the correct payment taken out. The XXXX separate transactions cancelled as the debt is paid in full and the organization held accountable for not disclosing fees associated with making credit card payments to the account. I want these fees refunded as well.
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| 02/11/2016 |
Yes |
|
- Charged fees or interest I didn't expect
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Web |
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After several unexpected medical bills, and with no living family to turn to, I was forced to search for a quick way to pay bills in advance of my regular paycheck. I found Green Trust Cash after a frenzied google search and the agent I spoke to was friendly and understanding, if hurried and pressuring me to see the benefits of having cash now. Agreeing, I accepted the terms of the loan, not understanding the incredible interest rates or the way that I would not be able to increase my payment schedule/pay the principal down quickly -- - although the agent I spoke to assured me that repayment was easy. I received the {$300.00}, less {$25.00} in wire transfer fees, and the schedule for repayment began. As per the loan agreement, I paid {$720.00} over the course of 3.5 months, more than 200 % of the loan. However, with the clear of day, I have come to understand that they are attempting to charge me 751.07 % ( or a total of {$1400.00} ) for a loan of {$300.00}. I was unable to keep up with their punishing 'repayment ' schedule, that actually kept the principle very high, so as to keep me paying for as long as possible ( more than 1 year ). I closed the bank account they were aware of in order to get some breathing room ( after being charged late fees/overdraft fees ). Then, before I was able to contact the lender about finding a schedule that would fit within my state 's legal repayment/interest laws, Green Trust Cash began to badger and call incessantly. Some times as often as 4 times a day, on my personal and work phone numbers. Having a diagnosed XXXX, I have been thus far unable to answer their abusive emails, voice mail messages or calls. I am in over my head and in need of help. Please do not trust this company.
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| 04/18/2016 |
Yes |
- Debt collection
- I do not know
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- Cont'd attempts collect debt not owed
- Debt resulted from identity theft
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Web |
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I received a letter from XXXX, dated XXXX XXXX, 2016, attempting to collect a debt from a short term loan company named Green Trust Cash. Green Trust Cash appears to be either owned or associated with an online lender by the name of the XXXX XXXX XXXX ( XXXX ). Both entities appear to be managed by XXXX : Green Trust Cash references XXXX XXXX Tribal Complaint Hotline ; XXXX XXXX lending references the XXXX XXXX XXXX XXXX XXXX XXXX XXXX. According to XXXX, the loan in question was made to a person unknown to me, named XXXX XXXX, who used my credit details to obtain the loan. I am not sure if XXXX XXXX are under the authority of the FTC since they are legally considered sovereign nations. But if they are I would like to report an improper loan process. Had either of the original loan makers or the debt collector bothered to inquire with any of the credit reporting agencies, they would have discovered I have a credit freeze on all of my accounts, which requires that lenders check with the major credit reporting agencies as well as to directly speak to me before approving a loan. I received no such call from the lender and the credit reporting agencies say that no such inquiry was made.
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| 03/28/2017 |
Yes |
|
- Charged fees or interest I didn't expect
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|
Web |
Older American |
|
I am writing regarding Green Trust Payday Loans. I applied for a {$350.00} payday loan on XX/XX/2016. I am XXXX years old and I had extremely high medical and hospital bills based on XXXX and I needed a loan desperately to pay my utilities so that they would not be disconnected. At the time I did not look closely at the very high interest rate and the method of payment.The rate of this loan is 369.64 %. The finance charges are {$1900.00} for the amount financed for {$350.00}. The total I have to pay is {$2200.00}. I am unable to pay that. The company keeps trying to get direct payments from my bank, but I had to put a stop payment on it. When I get on my feet. I asked them if I could set up a payment plan. That will also be a financial struggle. Is it legal for a payday loan company to charge this much? I have seen reviews and complaints on this company from many people who are appalled at this company as I am. They have taken money from accounts that are not authorized. Please help!
|
| 11/08/2015 |
Yes |
- Debt collection
- I do not know
|
- False statements or representation
- Attempted to collect wrong amount
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|
Web |
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On XXXX XXXX, I opened a letter from a TrueAccord XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX that had been delivered to my home address. The letter indicated that " THIS IS A DEMAND FOR PAYMENT '' and asserted that I had an outstanding balance with a Green Trust Cash in the amount of {$350.00} principal, {$200.00} interest, and {$120.00} in fees. However I have had no financial dealings with any such company. Over the summer, while I was out of town on vacation, I received an email from my employer informing me that representatives of a Green Trust Cash had called repeatedly attempting to verify my employment and were extremely rude. There were also a number of messages on my home answering machine from a variety of companies allegedly attempting to " verify the application I submitted online. '' However, I made have made no applications for any type of credit online ( or anywhere else for that matter ).
|
| 10/17/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
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|
Web |
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I originally borrowed money from Greentrust Cash because I was in a pinch - I believe the original amount was {$500.00} - I was aware that it was higher than average interest rate but was led to believe that at least some of the money was going towards the principal - I was also unaware that this type of loan is not legal in Pennsylvania and that the state is suing companies that hide behind the tribal law. I continued to have financial difficulty and in XXXX I still owed {$570.00} - I asked for help with arbitrating a settlement after receiving threatening emails and calls - I received on on XXXX stating they would use all my info to contact me and proceeded to call my place of work and state who they were - they also stated then that my amount was now {$800.00} - I continued to try and have this account negotiated and 9 months later they still have not -
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| 10/19/2017 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
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|
Web |
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I tried to work with green trust cash on a balance owed by stating I could pay less. After I stated this and revoked all ACH authorization green trust cash then stated that they would take my money out anyways and they would have me arrested. This was the conversation over the phone on XX/XX/XXXX. Today XX/XX/XXXX I emailed green trust again asking for a reduced amount of payments and they responded with a copy of the contract showing interest of 700 % which is illegal in the state of Alabama. By good faith i was going to pay this back but now they have threatened jail time to me and stating I will have to pay more than I borrowed cause it will charge me each day. I am afraid this company is going to get into my account without my permission.
|
| 02/27/2016 |
Yes |
|
- Received a loan I didn't apply for
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|
Web |
|
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On XXXX XXXX, I received a letter addressed to my home from XXXX who identifies themselves as a debt collector. The letter indicated that I had an outstanding balance with Green Trust Cash in the amount of {$350.00} principal, {$100.00} interest, and {$60.00} in fees. However I have had no financial dealings with any such company and have never applied for any loans, cash or any other type of account. I called and spoke to a representative of Green Trust Cash who would not provide me their full name or answer any other questions about the account other than to verify that my name was used to open one. I also ran a credit check after receiving the letter and there was no such account that appeared on the report.
|
| 11/02/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Web |
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|
I received funds in my credit union account for a loan I did not apply for. I did not notice the funds until a payment came out of my account. I offered to pay the loan back in full for the principal, however I need to pay interest at a crazy rate to pay the loan back.
I do not believe anything was signed for and if it was electronically, it was not with my knowledge.
I would like to return the funds and have all of my information removed from the system.
I already have placed holds on my bank as well as my credit report and working on locating who applied for a loan in my name, however I believe my information was sold from another website, which is also being looked into.
|
| 05/11/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
Hello, This loan I borrowed from XXXX Cash on XXXX/XXXX/15 and first pay due on XXXX/XXXX/15. Well the charges and fees if paid on XXXX/XXXX/15 would be {$630.00} total due back. Below are all the payments I have made on the account totaling {$800.00} : Paydates and amountsAmount Borrowed - $ 500.00amount owed if paid in full by XXXX/XXXX/15 - $ XXXX - XXXX - XXXX - XXXX - XXXX - XXXX - XXXX loan should be paid in full by now and should not still be making payments. But instead they are still stating that I owe and showing the total loan amt due back to them a little over XXXX thousand dollars. This is predatory lending at it 's best and should not be allowed.
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| 02/12/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
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My husband and I applied for a loan while we were in a very though spot -- ha had been laid off and we needed to pay our car while he was between jobs Green Trust Cash XXXX XXXX XXXX, MT XXXX Customer Service at Green Trust Cash Phone : ( XXXX ) XXXX Fax : ( XXXX ) XXXX E mail : XXXXXXXXXXXX Approved us for a loan. the interest rate was at about 150 % which we were not aware of at the time. We thought we would be able to pay it back quickly. We have been paying faithfully since XXXX/XXXX/2015 and still have almost the same mount due ( we have paid a total of XXXX for a loan of XXXX and still have a payoff amount of {$400.00} as of today )
|
| 09/02/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
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Loan originated on XXXX XXXX, 2017 for {$700.00}, loan # XXXX. The payments that have been made thus far : {$140.00} XXXX XXXX, 2017 {$140.00} XXXX XXXX, 2017 {$140.00} XXXX XXXX, 2017 {$140.00} XXXX XXXX, 2017 {$140.00} XXXX XXXX, 2017 {$50.00} XXXX XXXX, 2017 {$140.00} XXXX XXXX, 2017 {$140.00} XXXX XXXX, 2017 Total amount paid {$1000.00} When I sent an email around XXXX/XXXX/2017 requesting to make payment arrangements, I was told that I had several more payments remaining. I personally feel that with the payments I have made to date, this loan should be considered as paid off.
|
| 06/10/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
I took out a {$300.00} loan with Green Trust Cash, not realizing the heavy load it would burden me, but also coming to realize these loan are illegal in the state I work ( XXXX ) and the state I reside ( XXXX ). I have to this date paid back a total of {$860.00}. The total interest on the loan is 669.75 %. I have written to the company revoking them from taking ACH debits from my account. They acknowledged they would stop taking the debits, but want me to pay off the balance. I am unable to keep drowning in this illegal loan.
|
| 02/10/2017 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
I took a loan from " Green Trust Cash '' for {$350.00}. The monies were credited to my bank account on XX/XX/2016.
To date, I have paid a total of {$370.00} and per Green Trust Cash customer service, I have an outstanding balance of {$320.00}.
I have since realized that online/payday/tribal loans are illegal in the State of PA where I reside. And, any lender can not charge more than 6 % interest.
On this loan, that would be the Principal : {$350.00} plus 6 % interest : {$21.00} Based on PA law, I have overpaid by {$4.00}.
|
| 10/11/2016 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
|
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I took out payday loans when my husband was n't working ( a 15 month period ) so that we would not have to pay car payments, housing, or utilities late. Since then the interest has eaten us alive where we ca n't pay them off. We 've had to pay them off and renew multiple times and now I have found out they are n't even licensed in Oklahoma. They withdraw the funds from XXXX and I am having to close my account. I was told to file a complaint since they are n't licensed to do business in Oklahoma. Please advise. Thank you.
|
| 06/16/2016 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
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XXXX XXXX XXXX is the bank I use. I had to get XXXX loans to help a my spouse during a crisis and the amount for each has been paid in full but each company still expects me to pay additional money which will triple the original debts. Green Trust Cash will not acknowledge my request to end the account despite not being federally licensed in Georgia where I live, the reason is that they operate under an XXXX Federation Reservation laws. The other, Loan at last is no better but they at least do n't harass me as much.
|
| 09/14/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
In XX/XX/XXXX I was applying for a loan this company said it would call to verify info.. i never talked to anyone I have a screenshot from there web page that says no money will be deposited till they talk to me.. I also needed to edit my weekly pay and it would n't allow me it kept going back to XXXX weekly .. who needs a loan with that kind of money.. I 'm a XXXX and my pay is around XXXX-XXXX weekly and my payments are XXXX a week it can not afforded these payments .. this company is located in Montana
|
| 06/18/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
ON XXXX XXXX I TOOK A SMALL LOAN OF XXXX FROM THIS COMPANY WITH A INTREST FEE OF 625 % WHICH I DID N'T NO OF AND THEY WAS CHARGING A FEE OF XXXX EVERY PAYDAY AND NOTHING GOING TOWARDS THE LOAN. AND I WAS FORCE TO CLOSE MY ACCOUNT BECAUSE THEY WAS USING DIFFERENT LOAN ID 'S TO DEBIT MY ACCOUNT AND NOW THEY SENDING ME THREATENED EMAILS SAYING THAT THEY GONE SEND MY INFORMATION TO A THIRD PARTY WHICH LOAN ID IS # XXXX . AND THAT 'S ANOTHER ID THEY USING .ITS FRAUD AND THEY ARE UNLICENSED.
|
| 01/10/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
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I received a {$300.00} loan from greentrustcash on approximately XXXX/XXXX/XXXX. Where it was set to pay back in increments of {$78.00} every two weeks on my pay day. 4 payments were taken out respectively on XXXX/XXXX/XXXX, XXXX/XXXX/XXXX, XXXX/XXXX/XXXX and XXXX/XXXX/XXXX totaling {$310.00}, equaling an overpayment of {$12.00}.
It is now to my understanding that Greentrust applies a 699.99 % annual percentage rate to the loan set out to 8 payments of {$78.00} which would total {$10000.00}.
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| 01/13/2017 |
Yes |
- Debt collection
- Payday loan
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- Communication tactics
- Used obscene/profane/abusive language
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Web |
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I received a payday loan several years ago and continuously receive harassing and abuse emails from a 3rd party debt collector - to my personal email address. The emails are abusive, continuous, and seem to become worse. I receive abusive emails -approximately one email every 8 days. Via these emails, I have been harassed consistently, called irresponsible, and also called childish. I have received a total of 62 harassing emails since XXXX 2015. I have saved all emails from this collector.
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| 05/18/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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XXXX XXXX called and left a message misrepresenting themselves as XXXX XXXX for the civil litigation dept and that I will be served papers within 5 days. I called them back asking for XXXX XXXX and the woman that answered the phone started asking questions and I told her that I have an attorney handling my debt consolidation and told her when I would be home next week to have the papers delivered so that I can forward them to my attorney. She then hung up on me
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| 07/21/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Problem with the payoff process at the end of the loan
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Web |
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I took out a {$450.00} installment loan with XXXX XXXX in XX/XX/XXXX. My payment was an ACH payment of {$100.00} every two weeks. I called them up on XX/XX/XXXX to get my balance to pay in full on XX/XX/XXXX. The representative said my payoff will be around {$530.00} on XX/XX/XXXX. This is ridiculous and should be illegal the amount of interest that this company is charging. What Greentrust is doing to consumers is tantamount to a armed robbery!
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| 04/16/2015 |
Yes |
- Debt collection
- Payday loan
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- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
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Web |
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I had taken out a pay day loan with this lender for {$300.00} plus {$90.00} for interest. I have been paying on this loan since XXXX. I was contacted by XXXX doc, who has been working as my mediator to collect a lower payment. Meanwhile, this lender has contacted me at work and threatened to contact my payroll department and threatened to have me arrested. They continue to call my cell phone number and send me threatening emails.
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| 02/22/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Charged fees or interest you didn't expect
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Web |
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I borrowed {$700.00} on XX/XX/XXXX I have made 2 XXXX Payments on XX/XX/XXXXand XX/XX/XXXX. I called to pay off the loan on XX/XX/XXXX. They said the pay off is {$880.00}. I asked how it could be that much if Ive almost paid {$400.00}? They said every day collects interest and I wont start paying for the loan until XX/XX/XXXX. This is crazy. I am willing to pay back. The loan but not that much!!
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| 06/08/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I took out a loan from them thinking it was legal. After looking into my state laws they could only charge me 10 % they were charging me over 600 %. Violation in state law. I am protected under state and federal law. I do n't have to listen to no Indian tribe. I went to an attorney and they did n't respond to his request so he advised me that it is illegal and I do n't have to pay it.
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| 01/24/2017 |
Yes |
- Debt collection
- Payday loan
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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I applied for a pay day loan with Green Trust cash.
I payed amount in full back a couple weeks a later.
I was contacted by a representative to pay amount, I told them I did. Representative said it 's a monthly reaccuring amount, so I canceled.
I went through a bankruptcy and Green Trust Cash was included in the bankruptcy. Now I 'm being contacted again to pay them.
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| 12/01/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I applied for this payday loan but the interes charges are too high. the amount I applied for was XXXX and they have been taking money from my back account every payday. I need help. the interest rate is XXXX % for a total of {$1600.00}. I think they are stealing from me. this is not supposed to be so high!! htey did not tell me that when they called me.
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| 08/17/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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Applied for a payday loan on the internet for {$350.00} ; they attempted to charge me 741.92 % interest making my total payments {$1200.00} ; upon research I have found that Green Trust Cash, LLC is not licensed to do business in Indiana. I had paid back {$350.00} by auto draft before I closed the account, and sent them a cease and desist letter.
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| 10/31/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
Older American |
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i borrowed $ XXXX.which i was thankful forbut wasnt expect the ernomeous feesannual percentage is 668.17 % finance charge is $ XXXX-amount financed is $ XXXXtotal payments is $ XXXXwhich each pay period i 'm only paying $ XXXXto amount financedif i keep going like this i will be put out of my house/ and lose mycar due to the fees
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| 08/20/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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XXXX XXXX in interest so far just got in trouble with too many payday loans and now almost all my check is going to pay these things off I can no longer pay these fees and interest any longer and have told them not to call my employer but they do HELP!!!!!! these companys need to stop doing business in massachusetts
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| 11/12/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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The Loan was taken out XXXX XXXX, XXXX since then My family and I have been struggling to pay our Rent and have food in the house every week we have XXXX come out that we could use for food or gas we are in the process of trying to get ourselves on track we took out XXXX loan to pay back XXXX thats hurting us bad.
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| 12/01/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I was misled on the interest rate and money I would need to pay back. I borrowed {$300.00} and each month only {$10.00} to principle. This month I owe {$170.00} and my payment is {$61.00}. XXXX dollars towards principle and {$51.00} in interest. This is outrageous.
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| 03/16/2017 |
Yes |
- Consumer Loan
- Installment loan
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- Managing the loan or lease
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Web |
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i took out a loan of XXXX $ from green trust cash. i paid XXXX XXXX after looking at the contract more closely i realized that if i made the minimum payment i would pay more than XXXX $ in total. that is absolutely rediculous. This must be illegal?
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| 01/18/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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Web |
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I received a {$350.00} pay day loan in XXXX. To date, funds are still being deducted from my checking account. I was told my last payment of {$13.00} will be paid on XXXX/XXXX/XXXX. I have paid back over {$2200.00} on a {$350.00} loan.
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| 04/10/2017 |
Yes |
- Consumer Loan
- Installment loan
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- Managing the loan or lease
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Web |
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i was issued a payday load through Green Trust Cash. I recently had death of my mother, lost time from work and unable to make payments. Company was notified and then they turned me over to collections, company called XXXX XXXX.
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| 12/27/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Charged fees or interest you didn't expect
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Web |
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i took a loan for XXXX XXXX dollars after I got the payoff schedule which was different than what it was, I already had paid {$400.00}, I called for my balance for payoff and the balance was over {$310.00}.
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| 09/06/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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i am paying weekly payments through direct deposit from my bank for about a month now on a XXXX dollar loan, yet my payoff amount due is still higher than the original amount I received
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| 10/18/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Charged fees or interest you didn't expect
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Web |
Older American, Servicemember |
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On XXXX XXXX I went on to borrow {$900.00} from Green Trust Cash LLC I had no idea that they would charge 700 % interest amounting to {$5000.00} over the period of repayment.
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| 10/01/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I all ready paid XXXX in interest and the loan was for XXXX but know I ca n't afford it no more .So please I need it to stop
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| 06/23/2015 |
Yes |
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Web |
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did n't know that payday loans were prohibited in the state of GA and company did n't make me aware
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| 02/12/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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| 02/05/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Charged fees or interest you didn't expect
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Web |
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| 12/22/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Struggling to pay your loan
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|
Web |
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| 11/28/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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|
Web |
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| 07/13/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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|
Web |
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| 07/10/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Phone |
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| 05/10/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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| 04/14/2017 |
Yes |
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- Charged fees or interest I didn't expect
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|
Web |
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| 03/16/2017 |
Yes |
- Consumer Loan
- Personal line of credit
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- Managing the line of credit
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Referral |
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| 03/12/2017 |
Yes |
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- Payment to acct not credited
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Web |
Older American |
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| 03/03/2017 |
Yes |
- Consumer Loan
- Installment loan
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- Taking out the loan or lease
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Web |
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| 02/07/2017 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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| 11/23/2016 |
Yes |
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- Can't stop charges to bank account
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Web |
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| 11/16/2016 |
Yes |
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- Payment to acct not credited
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Referral |
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| 10/31/2016 |
Yes |
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- Charged fees or interest I didn't expect
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|
Web |
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| 10/20/2016 |
Yes |
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- Can't stop charges to bank account
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Web |
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| 08/29/2016 |
No |
- Consumer Loan
- Installment loan
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- Managing the loan or lease
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Web |
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| 06/24/2016 |
Yes |
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Web |
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| 03/28/2016 |
Yes |
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- Received a loan I didn't apply for
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Web |
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| 01/15/2016 |
Yes |
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- Applied for loan/did not receive money
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Web |
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| 11/18/2015 |
Yes |
- Debt collection
- I do not know
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- Cont'd attempts collect debt not owed
- Debt is not mine
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|
Web |
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| 10/16/2015 |
Yes |
- Debt collection
- Payday loan
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- Communication tactics
- Frequent or repeated calls
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Fax |
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| 08/12/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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| 06/30/2015 |
Yes |
- Debt collection
- Payday loan
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- Communication tactics
- Frequent or repeated calls
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Web |
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| 06/22/2015 |
Yes |
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- Received a loan I didn't apply for
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|
Web |
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| 04/22/2015 |
Yes |
- Consumer Loan
- Installment loan
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- Managing the loan or lease
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Referral |
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| 04/21/2015 |
Yes |
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- Charged fees or interest I didn't expect
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|
Web |
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| 03/20/2015 |
Yes |
- Debt collection
- Payday loan
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- Communication tactics
- Frequent or repeated calls
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|
Web |
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| 03/19/2015 |
Yes |
- Debt collection
- Payday loan
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- Communication tactics
- Called after sent written cease of comm
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|
Web |
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| 02/11/2015 |
Yes |
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- Charged fees or interest I didn't expect
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|
Web |
Servicemember |
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| 11/20/2014 |
Yes |
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- Payment to acct not credited
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|
Web |
|
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| 11/07/2014 |
Yes |
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- Charged fees or interest I didn't expect
|
|
Web |
Servicemember |
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| 10/23/2014 |
Yes |
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- Charged fees or interest I didn't expect
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|
Web |
|
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| 10/02/2014 |
Yes |
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- Charged fees or interest I didn't expect
|
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Referral |
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| 09/21/2014 |
No |
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- Charged fees or interest I didn't expect
|
|
Web |
|
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| 07/29/2014 |
No |
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- Charged fees or interest I didn't expect
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|
Web |
|
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| 07/28/2014 |
No |
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Web |
|
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| 07/25/2014 |
No |
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- Charged fees or interest I didn't expect
|
|
Web |
|
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| 07/23/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 05/07/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 04/21/2014 |
No |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
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Phone |
|
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| 03/14/2014 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
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| 01/13/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
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|
Web |
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| 12/18/2013 |
No |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
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|
Web |
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